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Job Description Location: Huntington, NY (On-site) Job Type: Full-time (Non-Exempt, Hourly) Store Hours: 9:00 AM – 6:00 PM Schedule: Biweekly rotation (Week 1: 6 days, Week 2: 4 days) – enjoy a long weekend every other week! Compensation: Starting at $25/hr. ($52k annually) + full benefits package + ownership through our Employee Stock Ownership Plan Ready to jumpstart your career with a growing, employee-owned company? Appliance World is looking for a Retail Store Assistant to join our dynamic, client-focused team in our Huntington luxury showroom! This is more than just an admin job — it’s a chance to be at the heart of the luxury home renovation process, work closely with high-performing sales professionals, and build valuable business skills along the way. We are 100% employee-owned and have proudly served Long Island and the New York Metro area since 1992. Now, we’re growing — and we’re looking for motivated, detail-driven team players ready to grow with us. Why You’ll Love Working Here: • You’re an Owner: As part of our Employee Stock Ownership Plan (ESOP), every team member shares in the company's success. Your work directly impacts your future., • Strong Career Foundation: You’ll develop real-world business skills in operations, client management, retail systems, and communications — setting the stage for future growth inside or outside the company., • Supportive, Team-First Environment: You'll work side-by-side with a friendly, driven team that celebrates wins together., • Work with Premium Products: Help clients during one of the most exciting times of their lives — designing their dream kitchens with luxury appliances. What You’ll Do: • Be the first point of connection for showroom guests — greeting clients, offering coffee or water, and ensuring a welcoming experience., • Manage the front counter experience: answer incoming calls, direct inquiries, and assist walk-in clients., • Support clients in the collection of payments, coordinate delivery schedules, and collaborate with the fulfillment team to finalize the sales procedure., • Assist our sales team by drafting sales orders for appliances, accessories, exchanges, and more., • Coordinate the client journey after a sale: verify order details, process payments, and ensure clear communication through every step., • Support in-store financing applications by helping clients navigate paperwork and online procedures., • Stay organized and update client records in our internal system to ensure smooth follow-up and service., • Take on additional projects and support the team as needed — your contributions will always be valued! What We’re Looking For: • 1+ year of in-person customer service experience (retail, hospitality, receptionist, or similar)., • Proficient with Microsoft Excel, Word, Google Drive, and Adobe tools., • Strong organization and multitasking skills — you're calm, professional, and efficient even when it's busy., • A positive, "let’s-get-it-done" attitude., • High school diploma or equivalent (required); college coursework or a degree is a plus. Compensation & Benefits: • Starting Pay: $25.00/hour ($52,000 annually) + potential commission and overtime, • Health Insurance: Medical, dental, and vision coverage to keep you and your family healthy., • Insurance Protection: Company-paid life insurance and disability insurance for peace of mind., • Retirement Plans: 401(k) with company match, plus participation in our Employee Stock Ownership Plan (ESOP) – meaning you become a part-owner of the company at no cost to you., • Paid Time Off: Generous PTO including vacation days, sick days, and even your birthday off. Enjoy work-life balance and take time when you need it., • Employee Discounts: Get great deals on appliances for your own home., • Additional Benefits: Access to employee assistance programs and optional voluntary benefits (like supplemental insurance plans) to support your overall well-being.