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Job Description Trinity Alliance of the Capital Region is one of the area's leading social services organizations with a mission to promote healthy families, improve communities and providing education and employment, as a means to change generations. Founded in 1912 as a settlement house, Trinity is dedicated to the well-being and success of the Capital Region and of all our employees. Our 10+ locations are strategically placed in neighborhoods where people live and go about their day-to-day lives. By joining Trinity, you'll be joining one of the most respected organizations in the Capital Region and making a difference in people's lives every day. Trinity is currently hiring a full-time Residential Program Director for OASAS. The Director is responsible for overseeing the administrative, supervisory and daily operation of the 20 bed (men's) Homer Perkins Center, an OASAS certified Article 820 Community Reintegration Program. This program serves adults who have a primary substance abuse disorder. The Director will ensure that the program provides services that are accessible, effective, and compliant with all applicable regulations, guidelines, policies and procedure. The Director will play an active role in developing and sustaining a comprehensive recovery-oriented, strengths based, family-oriented, trauma informed program. What will you be doing as a Program Director • Approve, update and monitor adherence to written policies, procedures, and methods governing the provision of services., • Oversee admission and discharge, including transfer and referral procedures., • Ensure service plans are appropriate/complete., • Hire, supervise, train staff members including, but not limited to, full and part time employees, consultants, student interns, peers and volunteers, and ensure program staffing shift coverages., • Develop and maintain cooperative agreements with other chemical dependence service providers and other providers of services a resident may need., • Ensure compliance with requirements of state and federal laws, regulations and OASAS guidance documents., • Work closely with agency Compliance Officer to ensure compliance, continuous quality improvement, incident review committee management, and utilization review; Work closely with agency Controller on fiscal protocol and procedure adherence and reporting; Work closely with agency HR Director to ensure adherence to the Personnel Practices Manual;, • Ensure adherence to protocols for record keeping, HIPAA and confidentiality regulations;, • Supervise staff responsible for procurement, storage and preparation of food and nutritional planning., • CASAC with three years clinical supervisory experience., • Master's degree in a social service-related field and five years of professional experience, including full-time line management and/or supervisory experience., • Must have experience providing and supervising recovery oriented, trauma informed, strengths based, substance abuse services., • Must have excellent people skills., • Must have demonstrable leadership, organizational, analytic, program development/administrative skills., • Must have excellent verbal and written communication skills, professional presentation and excellent interpersonal/customer service skills., • Must have knowledge of WORD, Excel, etc. OASAS Reporting Systems, electronic health records. In addition to a competitive salary, you will enjoy many unique benefits, including 14 paid holidays, access to health insurance at the start of your first full month of employment and you'll immediately start accruing sick days and vacation days the moment your employment begins. There is also personal time leave. We are devoted to you and all our employees. You'll have the chance for professional training and advancement within our company.

Job DescriptionTalent Acquisition Specialist Albany, NY Fusco Personnel has been retained to recruit for a Talent Acquisition Specialist on behalf of our respected client located in the Albany, NY area. This position has the opportunity to be full-time or part-time and will be a contract role. The ideal candidate will be supporting high-volume recruiting through scheduling, ATS/HRIS data integrity, approvals/workflows, reporting, and candidate/customer service. You may also provide general HR Operations and staff augmentation support. Key Responsibilities • Coordinate high-volume interview scheduling, candidate communications, interview materials, and stakeholder follow-ups to ensure strong candidate experience., • Administer requisition/headcount workflow steps (intake support, documentation, approvals routing, aging tracking, escalation) and maintain ATS/HRIS as source of truth., • Manage posting/cross-posting and support sourcing research/pipeline activity; document actions and outcomes in ATS., • Conduct initial resume/application reviews and email screens, document dispositions, and provide screening summaries; may periodically participate on interview teams., • Support offer workflow/approvals and background checks (initiation, tracking, initial completeness/policy alignment review, escalation per protocol; maintain confidentiality)., • Provide reporting, data quality, and SOP/template/checklist maintenance; support onboarding/offboarding and intern program cycles; attend career fairs/campus visits as needed., • HR Operations/ Staff Augmentation support (as assigned): contractor lifecycle coordination including staff augmentation admin support (RFP coordination support, contract documentation routing/recordkeeping, vendor relations, contractor onboarding/offboarding, renewal/expiration tracking). Required Qualifications, • High-volume TA Specialist or Recruiting Coordinator experience in a medium to large organization. High volume defined as: 20+ active requisitions and 15+ interviews/week (or equivalent throughput)., • 3+ years in TA operations/recruiting coordination/HR operations with proven scheduling, systems, and documentation discipline., • High proficiency with ATS/HRIS workflows and data integrity; strong Excel/Sheets reporting capability., • Highly organized, highly customer-focused communicator with strong follow-through and ability to handle confidential information.Preferred Qualifications, • Experience with requisition/headcount and offer approvals, background check facilitation, intern/early career programs, campus recruiting, and staff augmentation/contractor administration.Position Details:, • 25 hours or 37.5 hours per week, • Position is located on-site in Albany, NY, • Temporary/Contract position, • Travel: Occasional local/regional (career fairs/campus visits), • Pay Rate: $30-$40 hourly Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff. Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts. Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Healthcare Access Entry in Rensselaer, NY, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Access Control Officer with Allied Universal at a leading healthcare location, you will monitor and patrol assigned areas to help deter security-related incidents and provide a welcoming presence for all visitors and staff. Your responsibilities will include conducting routine patrols, managing entry points, and delivering outstanding customer service and communication. This is a driving post, requiring a valid driver's license. Join a team that values agility, reliability, and innovation, where people come first and teamwork and integrity are at the core of everything we do. Position Type: Full Time Pay Rate: $23.00 / Hour Job Schedule: DayTimeMon08:00 AM - 04:00 PMThur08:00 AM - 04:00 PMFri08:00 AM - 04:00 PMSat08:00 AM - 04:00 PMSun12:00 AM - 08:00 AM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Monitor and control access to the healthcare facility, verifying credentials and granting entry only to authorized individuals., • Assist visitors, staff, and patients with directions and information while maintaining a professional and courteous demeanor., • Conduct regular and random patrols of the location and its perimeter to help to deter unauthorized activities and/or suspicious behavior., • Respond to incidents and critical situations in a calm, problem-solving manner, following site-specific policies and procedures., • Document and report security-related incidents, observations, and activities according to company and client protocols., • Support emergency response efforts as needed, including assisting with evacuations or lockdowns in accordance with site requirements., • At least one year of security-related experience is required., • A valid driver's license is required in accordance with Allied Universal driver policy requirements., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1478121

Job Description Employment Type: Full-Time FSLA: Salary/Exempt Division: Project Management Department: Project Management Reports to: Project Executive Supervisory Duties: Yes Salary Range: $105,000 - $125,000 The Project Manager (PM) will serve as a main point of contact and corporate representative for all project stakeholders, including Owners, OPMs, Developers, Architects, Engineers and Subcontractors. The PM is responsible for oversight of the entire project’s life cycle including budget, cost, schedule, risk, resource management and safety while providing exceptional customer service. The PM will oversee the implementation of a Raving Fans action plan and play a key role in business development including networking events, marketing initiatives, proposal preparation and interviews. Responsibilities / Essential Functions • Involvement and support throughout the proposal and preconstruction processes., • Work closely with estimating and purchasing during the procurement/buy-out phase of the project., • Provide constructability reviews of drawings and budget updates, as necessary., • Review and management of project team and staffing requirements., • Attend and run weekly owner/architect/contractor (OAC) project and subcontractor meetings; manage preparation and distribution of meeting minutes., • Continuously coordinate with field staff (General Superintendent, Project Superintendent, Assistant Superintendent, Safety Manager, etc.) on project goals, budget and schedule., • Overall management of project financials, including cost reporting, monthly requisitions, review and approval of invoices, ensure timely completion, management of the requisition process to maintain cash flow throughout the project and address/communicate issues proactively and promptly., • Budget forecasting., • Change Management (including negotiation of disputes as necessary)., • Represent Consigli with Owner, Architects, Consultants, Government Authorities, Vendors and Subcontractors., • Main point of contact for Owner communication and reporting., • Mentor staff: manage multiple team members on large complex or multiple projects., • Provide evaluation(s) of team members on performance and identify training needs. Conduct training and development of others., • Provide oversight and management of project controls including RFIs, submittals and material delivery tracking with support from APM and PE., • Oversight of Material Delivery tracking and reporting., • Oversight of meeting agenda, the development of minutes and reporting., • Maintain close relations with subcontractors, including early notification of submittal & material delivery schedule expectations., • Assist the Project Superintendent and other team members in the resolution of all critical issues with a focus on quality, cost, and schedule. Provide documentation as necessary., • Monitor executed subcontracts and insurance certificates; verify contracts and insurance are in place prior to commencing work., • Work closely with Project Scheduler to update and distribute project master schedule with input from Superintendent and project teams., • Complete and implement project closeout checklist., • Manage the timely close out documentation process for assembly and submission to the Design Team and Owner., • Provide oversight and coordination of the work; manage issuance and completion of punch list to Subcontractors; drive project to completion., • Observations and Field Reports: work with project team to conduct field walks as necessary and compile any corresponding documentation accordingly. Review Design Team field reports and work with required parties to resolve open items and drive resolution., • Perform regular safety walks with field and safety staff and record observations., • Assist in preparation and present at interviews for project pursuits., • Take lead in the development and management of optimal project profit opportunities including self-perform trades. Key Skills • Strong communication skills., • Ability to review, understand and support all change management processes., • Strong initiative and problem-solving abilities., • Ability to multi-task and self-prioritize., • Motivated and driven., • Ability to work in a team environment with a primary focus on collaboration., • Excellent written and verbal presentation skills. Required Experience • A Bachelor's degree in engineering, Construction Management or Architecture preferred., • 5+ years of experience within the construction industry in project management or similar role., • OSHA-10 and OSHA-30 preferred., • Additional proficiencies may include cost management software (Timberline, Sage preferred), scheduling software (Primavera P6 preferred) and construction management software (Procore preferred).

Job Description Job Description Position Summary The Commercial Construction Senior Project Manager is directly responsible for the overall success of the project. The primary focus will be on contract management, scheduling, budgeting, cost control, and customer service. This position is located in Albany, NY area. Job Specifications • Ability to read and understand Contract Drawings and Specifications, • Experience drafting subcontractor scopes or work, • Contract negotiations, • Logical and organized approach to completing tasks and solving problems, • Full understanding of all Divisions of work, • Must have a strong work ethic, • Ability to forge relationships with the client base, • Ability to create, manage, and update project Schedule using industry software, • Successful track record managing projects greater than $15M, • Other duties as assigned. Knowledge and Experience Requirements • A minimum of 7-10 years’ experience of project management on commercial construction projects., • Must have completed 3 similar projects: Phased, occupied renovation space, and value of +$30MM, • Software proficiency in AutoCAD, Revit/Navisworks, On-Screen Takeoff, Procore, P6, and/or Asta Power Project preferred., • Work location will be on the project site of the work at any time work is being performed unless an absence is approved., • Must have strong interpersonal, verbal, and written communication skills and the ability to present information to supervisors, groups of clients, top management, or team., • Bachelor’s degree in Engineering, Architecture, or Construction Management Preferred, • Professional Engineering License in the state of New York is preferred. Benefits • 100% Employer-Paid Benefits for Employees (Medical, Vision, Dental), • Competitive Salary, • 401k Match, • Company Employee Stock Ownership Program (ESOP), • Cell Phone Allowance, • 3 Weeks PTO, • Holidays, • Volunteer Time Off, • Summer Fridays, • Paid Parental Leave, • Paid CPE/Dues/Licenses, • Mileage Reimbursement, • Fitness Reimbursement, • Tuition Reimbursement, • Referral Bonus, • Fun Culture & Employee Events Kokolakis Contracting is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity, or age. Attention All Third-Party Agencies, Headhunters, and Recruiters Kokolakis Contracting will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to Kokolakis Contracting will be considered the property of Kokolakis Contracting. Kokolakis Contracting will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. Kokolakis Contracting will not be obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. Kokolakis Contracting only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with Kokolakis Contracting from third parties must be through our Human Resources Recruiting department. Outside recruiters are asked not to contact our hiring managers directly. Any contact made outside of the Kokolakis Contracting Human Resources Recruiting Department by a third party will cancel any future business relationships between the third party and Kokolakis Contracting.

Job Description About Elm Grove Companies Elm Grove Companies manages communities with a focus on operational excellence, resident experience, and accountable stewardship for our owners and partners. We believe strong property performance is built through consistent onsite leadership, clear standards, and responsive support. About the Role We are seeking an experienced Property Manager to oversee the daily operations of a 200–250 unit residential property in Troy, NY. The ideal candidate is a strong communicator and leader who excels in budgeting, resident relations, staff supervision, and maintaining a high-quality living environment. This is an excellent opportunity for a property management professional looking to take ownership of a well-established community within a growing organization. Key Responsibilities Operational Management * Oversee all day-to-day property operations for a 200 + unit residential community. * Ensure compliance with company policies, housing regulations, and local/state requirements. * Manage vendor contracts, property inspections, and capital improvement projects. Financial Management * Prepare and manage annual operating budgets. * Monitor financial performance, control expenses, and meet NOI goals. * Oversee rent collection, delinquency management, and monthly reporting. Resident Relations * Maintain high levels of resident satisfaction and retention. * Resolve resident concerns in a timely and professional manner. * Support community engagement initiatives and improve overall property reputation. Leasing & Marketing * Supervise leasing activity, unit turnover schedules, and occupancy goals. * Implement effective marketing strategies to attract and retain residents. * Ensure compliance with Fair Housing requirements. Team Leadership * Supervise on-site staff including leasing, administrative, and maintenance teams. * Provide coaching, training, and performance feedback. * Foster a culture of teamwork, accountability, and customer service excellence. Qualifications * 3+ years of residential property management experience (preferred 150+ unit sites or portfolios). * Strong understanding of leasing, maintenance coordination, budgeting, and capital project planning. * Knowledge of Fair Housing laws and New York State housing regulations. * Proficiency in property management software (Yardi, RealPage, AppFolio, etc.). * Excellent communication, organizational, and leadership skills. * Ability to manage multiple priorities in a fast-paced environment. Compensation Salary Range: $75,000.00 - $85,000.00 * Final offer dependent on experience, certifications, and property complexity. * Bonus structure available based on occupancy, financial performance, and resident satisfaction metrics.

Job DescriptionPlease note: We are looking to fill this position for the 26/27 school year. The anticipated start date is August 2026. About the FHC Formed in the Summer of 2010, the Fraternity Housing Corporation (FHC) exists to provide safe, competitive and attractive housing and meeting facilities for the members of Alpha Gamma Delta. Our Mission: The Fraternity Housing Corporation elevates the value of Alpha Gamma Delta membership through the provision of the highest quality living and learning environments. Our Message: Live With Purpose. About the PositionJob Summary: The live-in House Manager oversees the day-to-day operations of the chapter facility on a part-time basis, which includes management of the safety and security of the chapter facility, the environmental safety of the facility, the physical facility and its grounds, the repairs and maintenance, the overall cleanliness and the basic financial matters pertaining to facility operations. Working closely with the assigned Regional Property Manager, the House Manager will abide by chapter house rules/bylaws, Fraternity, FHC and/or University policies to ensure a comfortable and safe living environment for Alpha Gamma Delta chapter members. Accommodations: 1 Private Room Duties/Responsibilities: • Communicate via phone or video conference at least as requested for approximately 30-45 minutes with Regional Property Manager, • Respond to Regional Property Manager communication within 24 hours, • Schedule and conduct the opening and closing of the chapter house, • Schedule and conduct at least one house meeting per term, • Manage relationships with vendors, • Ensure compliance with Alpha Gamma Delta, FHC, University and/or Chapter policies, rules and regulations, • Keep up-to-date information files and records for keys, furnishings/appliances, general maintenance, residents, employees, vendors, security system, etc., • Manage select service providers to include identifying vendors, gathering quotes, overseeing work needed and remitting invoices to the Regional Property Manager, • Be available onsite to facilitate routine maintenance and inspections coordinated by the Regional Property Manager., • Order and maintain adequate levels of cleaning supplies and equipment, • Walk the property daily and take notes of any issues to communicate back to the Regional Property Manager, • Inspect all safety and related devices including fire extinguishers, exit doors, smoke detector, exit lights, alarms, locks, etc. regularly, • Meet with select inspectors or maintenance technicians upon the instruction of the Regional Property Manager, • Submit timesheet every two weeks to Regional Property Manager, • Submit receipts and reimbursements as applicable, • Reconcile monthly credit card statement, • Must be able to read, speak, and write in fluent English, • Must pass criminal background check, • PC proficient and skills in Microsoft Office and Outlook, • Excellent oral and written communication skills, • Goal and team oriented, able to work closely with people while exhibiting a positive attitude, • High school Diploma or GED equivalent required; The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment is primarily in an office environment but involves frequent work performed from out-of-office locations for job related activities and occasional activities which are outdoors. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions. • Lifts and carries up to 35lbs on a daily basis, • Climbs stairs several times per day, • Reads invoices, manuals, labels, policies, etc., • Kneels, bends, and reaches for items often, • Stands 65% of the time while working, • May work extended hours and/or non-traditional hours (i.e. able to respond to emergencies 24/7), • Works indoors and outdoors, • Must live on-site at the chapter facility Competencies: · Customer Focus - Build strong customer relationships and deliver customer-centric solutions · Communicate Effectively - Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences · Situational Adaptability - Adapt approach and demeanor in real time to match the shifting demands of different situations · Action Oriented -Takes initiative to ensure all applicable safety and FHC requirements are met · Interpersonal Savvy - Relate openly and comfortably with diverse groups of people Other Duties: The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Equal Employment Opportunity Policy: We are an equal opportunity employer and do not discriminate in hiring or employment based on race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

Job Description Medical Device Sales Representative / Associate Representative Territory: East-Central Upstate NY (Syracuse) Must reside within a few hours of Albany/Syracuse. We are a well-established distributor of capital and consumable medical equipment, representing both leading manufacturers and innovative start-ups. We’re seeking a motivated, entrepreneurial Sales Representative/Associate to grow our presence across the Syracuse territory. What You’ll Do • Drive new business through cold calling, opportunity identification, and lead development., • Manage a defined territory with a strategic business plan., • Provide accurate forecasting, reporting, and quote generation., • Deliver exceptional customer service and ongoing account support., • Learn and communicate technical product information to surgeons and medical staff., • Collaborate closely with the sales management team., • Bachelor’s degree (required)., • 1+ year of sales experience (medical sales preferred)., • Strong communication, organization, and time-management skills., • Ability to quickly learn and apply clinical/technical product details., • Valid driver’s license., • Base salary + uncapped commission., • Monthly expense stipend., • 401(k) with profit-sharing eligibility. Company DescriptionFamily owned medical device sales company in business for 30 years. We represent 21 plus manufactures of operating room medical instruments.Family owned medical device sales company in business for 30 years. We represent 21 plus manufactures of operating room medical instruments.

Job Description Russell Tobin is seeking a proactive and detail-oriented Administrative Assistant to support executives within a fast-paced financial team. Responsibilities include calendar and travel management, expense processing, meeting coordination, and handling confidential information. Must have excellent communication, multitasking skills, and proficiency in Microsoft Office and Concur. Prior experience in financial services or similar high-pressure environments is preferred. Job title: Administrative Assistant Duration: 6-12months Pay rate: $21/hr - $22/hr Job Description: Responsibilities: Providing general office support, including but not limited to: • Processing incoming & outgoing mail, including checks and stock certificates, tax forms, and scanning, • Managing travel & expenses, including making travel arrangements and processing expenses for team members, • Providing general administrative services to teams, such as maintaining calendars and schedules, and answering phones, • Coordinating and scheduling office events, including recruiting, internal events and external client events as needed., • Duties to include booking conference rooms, ordering food, printing documents, coordinating interview schedules, liaising with building services, and greeting visitors, • Assisting the Wealth Management Team in servicing clients, with a focus on operational excellence and customer service Skills/Qualifications • Proficiency in Word, Excel, PowerPoint and Outlook required, • Bachelor's degree preferred but not required, • A minimum of 2 years of work experience in a professional corporate environment, • New graduates who have a desire to be in the financial services industry are also encouraged to apply, • Strong written and verbal communication skills, • Enjoys working in a team environment, • Polished communication skills, • Ability to multi-task and work in a fast-paced environment, • Business professional environment and attire, • Possess critical thinking skills and good judgment, • Chooses to always operate with integrity and transparency “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.” Company DescriptionWe are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, providing access to an incredible breadth and depth of opportunities where you can grow your career and make a meaningful difference.We are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, providing access to an incredible breadth and depth of opportunities where you can grow your career and make a meaningful difference.

Job Description The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and guidance for the NOC in proactive alarm management, network analysis, maintenance and health checks as well as being an escalation point for the customer and NOC peers. When the system malfunctions, the Senior NOC Technician troubleshoots the network across multiple vendor platforms, makes repairs or refers to the next level of technical hierarchy (Engineering) to restore services as quick as possible. There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible service availability and performance, and to communication and document the actions of the NOC. This position is responsible for providing technical guidance and training to the NOC Technician along with the FirstLight customer base. The individual will be responsible for working closely with all Network Operations teams ensuring customer satisfaction and ticket resolution. Perform the roles/responsibilities of the NOC Technician I and Senior NOC Technician positions as required. The position also includes some queue, workload, and team lead responsibilities. The Senior NOC Technician is expected to be a technical focal point within the team, validating escalations into 2nd & 3rd level Technical Support, and overseeing Core Network Events that impact multiple customers and systems. The schedule for this position is Tuesday-Saturday, 8am-5pm. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Resolution and diagnosis of network and system faults at a 2nd line support level through proactive alarm management and technically escalated network faults., • Management of technically escalated issues that may require hands-on management of 3rd party vendor activities and customer liaison., • Monitoring network performance, highlighting any deficiencies through the appropriate channels via network health checks and identification of activities that present risk to the live networks. Action and resolve using the correct processes and procedures., • Provide operational assistance to all areas of Network Operations, mentor, and train members of the NOC., • Manage Major Service outages. Lead conference bridge directing activities. Update notifications in a timely manner. Work with OSP, GIS, and field teams as required. Direct NOC team to update customers and internal mail groups., • New Hire Training, • Associate degree or Technical school is highly recommended with a strong knowledge of computer functionality., • Word, Microsoft Excel, Microsoft Outlook., • Excellent written and verbal communication skills are required., • Must be detail oriented and highly organized., • Strong detail-oriented and organized project management skills., • Ability to build and foster collaborative relationships., • Capable of working and learning independently with minimal supervision., • Strong problem-solving skills, and the ability to make decisions independently., • Good communication skills with ability to converse technical information to all audiences., • Cisco certifications, • Four to Six years Network Operations experience or equivalent, • Experience working on Core Transport, Data/IP networks completing 1st/2nd level diagnostics across multiple technologies and Vendors preferred., • Advanced 2nd line technical competency level that spans all deployed equipment technologies., • Willingness and ability to train NOC staff on technical, functional, and procedural items., • Experience with Network Edge, Transport and Access technologies such as DSL, GPON, SONET, and ROADM., • In depth knowledge of MEF and CE2.0 Ethernet products and standards, including y.1731 statistics collection, y.1564 testing., • Advanced knowledge of Ethernet and IP required. Successful candidate will have the skills necessary to troubleshoot layers 1-4 of the OSI Model., • In depth knowledge of connection-oriented Ethernet standards including MPLS-TP, G.8032, PBB-TE., • In depth knowledge of industry protocols including IP, MPLS, OSPF, ISIS, BGP, VRRP, VLANs, Spanning tree, and 802.1q., • Solid optical troubleshooting skills using OTDR, OSA, BERT and optical power meters. Expert knowledge of the operations and repair of telecommunications systems to include, but not limited to, the following hardware platforms: • CYAN(Ciena) Z33/77., • Telco Sys 71xx / EdgeGenie, • Ciena 6500/One Control, • Huawei SONET, • Adva, • Calix / CMS, • Cisco (CCNA / CCDA Level), • FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments., • FirstLight is committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

Job Description Sales Consultant When you join Victra Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture. Join our knowledgeable and dedicated team to connect technology to life in the most trustworthy, fun, and profitable way. What you will be doing... As a Victra Retail Sales Consultant, you'll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate in-store experience. In this role, you will: • Achieve and exceed monthly sales goals., • work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues., • Be passionate guest advocate with the desire to be yourself when connecting and having fun doing it!, • Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need., • Create personal connections with guests to make tech look simple., • Foster a competitive drive and ability to succeed in a fast-paced sales environment., • Assist with merchandising and operational functions. Here's what we can offer you in exchange for your world-class work: • Paid Training, • Premium Health, Dental, and Vision Insurance, • Paid Maternity Leave, • 401K Match, • Tuition Reimbursement, • 50% off Verizon Service, • VNation Disaster Relief, • Referral Bonus, • Frequent Contests, • Career Advancement Opportunities, • A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. We are proud our sales consultants earn an average annual salary of $40,000 to $64,000, combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp-up rate during your first 60 days of employment. Employees accrue paid time off each pay period at a rate of no less than 40 hours per year for their first year and 80 hours per year each year thereafter. You are entitled to minimum requirements for paid sick leave under appropriate state law if applicable. From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more! This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we 'couldn't do it without someone like you. So, what do you say? 'Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today! What we're looking for... • High school diploma or GED., • One or more years of customer service, preferably in a retail or sales environment., • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods., • At least 18 years of age, • Demonstrated experience communicating with customers to find solutions., • Legally authorized to work in the United States Physical Requirements • Ability to lift 10 pounds., • Ability to stand for long periods of time. Training Requirements All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you’re selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.

Job Description About Us We are King Quality Roofing & Siding, serving the Long Island and Westchester markets with premium exterior home solutions. With elite GAF credentials and decades of dedicated service, we deliver roofing, siding, and window installations backed by industry-leading warranties and consistent quality. We offer a team-oriented environment with opportunities for career growth, and as we continue to expand, we seek reliable, safety-focused team members to support our operations! Join our team and build your career with a company known for its integrity, standards of excellence, and genuine community focus. The Role: As an Outside Sales Consultant, you will play a pivotal role in our growth and success by providing roofing and exterior improvement solutions to homeowners. You will conduct in-home inspections, assess customer needs, and deliver compelling presentations to help homeowners make informed decisions. Our ideal candidate is an ambitious, self-motivated individual with a strong work ethic and a customer-first mindset. You must be comfortable working in residential environments, climbing ladders, walking on roofs, and inspecting attic spaces. A company vehicle is provided. Key Responsibilities: • Follow up on company-provided leads, complete bids, and close sales., • Conduct multiple in-home roofing and exterior inspections daily., • Identify customer needs, provide tailored solutions, and guide them through the consultation process., • Deliver dynamic, company-approved presentations to educate and inform homeowners., • Maintain a professional and organized appearance, including vehicle and sales materials., • Participate in sales meetings, training sessions, and trade shows., • Ensure all necessary paperwork (contracts, financing, etc.) is properly completed., • Adhere to company sales processes and best practices. Qualifications: Required: • Valid driver's license with a clean driving record & background check., • Comfortable working on roofs, climbing ladders, and accessing attics., • Strong interpersonal and communication skills to establish rapport and build trust., • Self-motivated, goal-oriented, and able to work independently or as part of a team., • Ability to present complex information in an easy-to-understand manner., • Ability to use CRM software, Microsoft Office, and iOS tools., • Must be comfortable working in various weather conditions., • In-home sales or home improvement sales experience (roofing experience not required). Initial Training: • Comprehensive paid training program; 2-week classroom training with additional field training, • Paid training class session (expenses covered), • Flexible weekly schedule with evening and weekend appointments as needed., • Estimate of Total Expected Annual Earnings: $150,000 - $250,000, • Initial training pay, • Post training uncapped commission structure (1st year earnings target $150,000 - $250,000)., • Pre-set and pre-qualified leads provided by our call center & marketing team. Job Type: Full-time FLSA: Exempt Compensation & Benefits Disclosure Compensation for this role may be provided as hourly pay, salary, commission, piece-rate, bonuses, incentives, or a combination of these methods, depending on the position. The "Estimate of Total Expected Annual Earnings" listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. Actual earnings may vary. Where required by law, we also provide a general description of benefits and other forms of compensation offered, which may include health insurance, retirement plans, paid time off, and other employee programs. Estimate of total expected annual earnings: $150,000—$250,000 USD Benefits: Full-time employees are eligible to participate in the following benefits: • Health, Dental, and Vision Insurance, • 401(k) with company match, • Company sponsored Life and AD&D coverage, • Paid Time Off At King Quality Roofing, we take pride in our people, our work, and our commitment to integrity. If you're looking for a company where you can grow professionally while making a real impact, we'd love to hear from you! Apply Today! King Quality Roofing is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Applicant Privacy Policy

Job DescriptionDescription: Company Overview: Alpha Aesthetics Partners is partnering with the top med spas and aesthetics practices in the country. Alpha is advancing medical aesthetics through best-in-class training and support, driving expert knowledge sharing and commensurate growth through all of our partner practices. Alpha also provides top-notch support for administrative functions such as marketing, finance, and procurement, which allows providers to focus their time on more impactful patient care and growth strategies and reduces demands on office staff. Alpha is backed by Thurston Group, a private equity firm focused on investments in healthcare and business services companies with unparalleled success and numerous industry-leading exits. They are noted for their investment approach focused on growth and quality, underscored by the philosophy of partnering with the right people and advancing businesses the right way. The firm invests in a broad range of middle-market healthcare platforms. For more information, please visit . Position Summary: We are seeking an experienced and dynamic Clinic Manager to oversee the day-to-day operations of our aesthetics clinic. The ideal candidate will be responsible for ensuring the clinic runs smoothly, maintaining high standards of customer service, and driving business growth while supporting the clinical team. Job Responsibilities: • Oversee daily operations to ensure efficient workflow and exceptional patient experience., • Manage clinic staff, including recruitment, training, performance evaluations, and scheduling., • Implement and maintain clinic policies, procedures, and compliance with industry regulations., • Monitor financial performance, including budgeting, forecasting, and cost management., • Drive sales and revenue growth by developing marketing strategies and ensuring achievement of targets., • Maintain inventory levels and manage procurement of supplies and equipment. Alpha Aesthetics Partners is committed to hiring and retaining a diverse workforce. Alpha considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Alpha discriminate on the basis of sexual orientation or gender identity or expression. • Collaborate with medical professionals to ensure high-quality care and service delivery., • Ensure compliance with health and safety regulations and maintain a clean, welcoming environment., • Proven experience in clinic or healthcare management, preferably in the aesthetics or beauty industry., • Strong leadership, organizational, and problem-solving skills., • Excellent interpersonal and communication skills., • Proficiency in clinic management software and Microsoft Office Suite., • Knowledge of aesthetics treatments and industry regulations is a plus., • Ability to multitask, prioritize, and work well under pressure., • Bachelor's degree in healthcare administration, business management, or a related field preferred., • Minimum of 3-5 years of experience in a managerial role within a clinical or aesthetics setting.

Job DescriptionCrumbl strives harder than ever to fulfill its mission of bringing family and friends together. It all started with one big dream, two cray cousins, and the perfect combination of flour, sugar, and chocolate chips. Within three years, Crubl has expanded to over 1000 bakeries in 36 states nationwide, making it the fastest-growing cookie company in the nation. we are looking for talented and passionate individuals to grow with us! join our nationwide family of 5,000+ bakers and drivers today We are looking for a self-motivated and results-driven Shift Leads to direct our organization's operations and to develop and implement effective business strategies and programs. Duties for a Shift Lead will include supervising store operations, monitoring and motivating staff, ensuring good customer service, engaging with Customers, training employees, etc. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives. Qualifications•TECHNOLOGY APTITUDE: Confidently be able to use email, chat applications, Microsoft Office, G-Suite & Gmail, human resource information system, and the point-of-sale system(s)•Understand & demonstrate high proficiency with various platforms such as Crumbl's website, Crumbl's mobile app, and Crumbl's internal communication application•Be able to problem-solve technology issues through key technology support contacts when needed•Character | Positive Attitude | Work-Ethic | Cultural Fit | Experience | Commitment to People | Excellence•POSITIVE ATTITUDE: Has a strong "can-do" mindset, and is full of hope and enthusiasm, for self and to impart to the team•WORK-ETHIC: Committed to giving exceptional effort consistently in all responsibilities•EXPERIENCE: Preferably has 1 year of leadership, management, and food or restaurant experience•COMMITMENT TO THE CUSTOMER & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence in everything you do•We have high integrity and character, which builds an unbreakable level of trust•We are excellence-driven, paying attention to every detail•We have grit and are bold and decisive in our actions•Be ready to learn from mistakes - "fail forward" Responsibilities•You are managing a team that is making cookies - being happy, bringing the community together, over a box of cookies is the business! •Leadership & Management | People Development | Operations | Raving Fans Service | Store Metrics & New Customer Acquisition | Communication | Technology Aptitude | Attention to Detail | Cleanliness & Tidiness | Facilities & Equipment | Safety•LEADERSHIP & MANAGEMENT: Lead the team to work together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"•PEOPLE DEVELOPMENT: Assist in developing Crumbl team member's skills and capabilities for their current roles, future roles at Crumbl, and to prepare them for their lives beyond Crumbl•OPERATIONS: Support in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, ordering, quality control and taste, the cookie baking process, presentation of the cookie, facilities and equipment management, staffing and labor, scheduling, forecasting cookie supply and demand, delivery experience, etc•CUSTOMER-FOCUSED: Focused on a team that creates great customer experience through genuine, welcoming, and friendly interactions with every Crumbl customer•STORE METRICS & NEW CUSTOMER ACQUISITION: Clearly communicates key store metrics using varies methods and frequently celebrates those who are achieving greatness•Participates in a variety of planned as well as grass root initiatives to acquire new Crumbl customers•COMMUNICATION: Communicates clearly, frequently, and provides clear direction and expectations verbally as well as via company communication channels•Shares important updates and business information regularly that will help the team and business perform well•CLEANLINESS & TIDINESS: Always maintain a presentation to the crew member and customer of a clean, orderly, and safe environment•Responsible for ensuring the baking equipment, utensils, and environment are clean, and orderly beyond company and state requirements at-all-times•FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment•Communicates promptly to management and utilizes the appropriate tools to initiate diagnosis and repairs if needed•SAFETY: Constantly is training and coaching on safety first with the team•Assesses equipment, the environment, and work practices to ensure the team, the customer, and the brand is acting in a safe manner at-all-times

Job DescriptionCompany Description At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit . Follow Allergan Aesthetics on LinkedIn. Job Description Purpose The Hospital Surgical Representative is responsible for providing sales and promotion of Allergan Medical plastic surgery products (Natrelle Breast Implant, Alloderm tissue) , maintaining customer base, developing new markets, and obtaining new customers Responsibilities • Meet or exceed sales targets on an ongoing basis and has the capability of selling targeted products to targeted accounts., • Conduct excellent product in-servicing and product evaluations that lead to customer conversions., • Prospect and develop relationships with prospective customers, converting them to Allergan customers (primary customers include the physician, materials manager and the purchasing administrator)., • Increase account penetration with orders for Allergan Tissue Matrices for new surgical procedures.Qualifications, • Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required., • Minimum of 3 years of Surgical or Specialty Sales experience required, • Surgical Sales Preferred. Hospital Sales Preferred. Buy and Bill Preferred, • Prior Experience with General, Plastic and/or Colorectal Surgery areas preferred. Demonstrated sales experience involving servicing and product evaluations leading to customer conversions. Experience with building prospects and relationships to close leads. Display a strong knowledge of product line, capitalize on all product features and benefits, make effective use of selling tools and maintain a high level of expertise in appropriate surgical procedures and operating room conduct., • Attain and utilize competitor comparison knowledge. Ability to identify decision makers and influence decisions. Ability to manage and prioritize work load, multi-task and manage a diverse mix of issues, responsibilities and challenges. Excellent communication skills and presentation skills, • Ability to manage budgets, expenses and execute plans. Strong computer skills. Ability to function effectively in a high performance team. Exhibits a high degree of flexibility in adapting to a rapidly changing environment. Strong organizational and prioritization skills. Ability to communicate scientific/clinical features and benefits of a product, • Knowledge of medical device manufacturing, • Knowledge of operating room etiquette, sterile fields and sterile techniques, • Ability to observe use of Allergan Medical products in the surgical arena, • Travel required. Ability to drive a car with a valid driver’s license Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. #LI-AA AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job Description FirstLight Fiber is seeking a technically savvy telecom professional to join our growing Network Operations Center (NOC), working with the most advanced technology in the industry. The NOC Technician position provides technical support to Enterprise, Carrier, Carrier-Mobility, Wholesale and Residential customers. This position works cross-functionally with customers, internal resources, equipment vendors, carriers, and field operations to resolve issues in production network and telecommunications systems. Participates under general supervision, possesses, and demonstrates basic knowledge and familiarity with assigned job functions and responsibilities, may require training and detailed instructions for assigned tasks as necessary. This position is B shift, Sunday-Wednesday. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Operate and support in a 24x7 Network Operations Center; this includes shift work and off-peak coverage., • Investigate, document, and diagnose trouble calls to resolve service affecting issues across multiple service platforms including but not limited to DSL, T1, Carrier Ethernet and Internet services., • Participate in a technical call queue. Responsible for documenting information on all incoming calls in a ticketing system to track issue counts and response and resolution time., • Responsible for taking calls from external departments and collaborate in troubleshooting where that be with Field Services or back-office Engineering., • Trouble ticket handling (create, resolve, escalate and directing through to resolution)., • Responsible for triage troubleshooting & circuit isolation with reported service affected issues., • Troubleshooting Firstlight provided onsite CPE to confirm power, link, port shaping, configuration, events logs, etc., • Responsible for test calls within triage troubleshooting to isolate reported issue to single user issue or call path or widespread issue affecting larger scope of service., • Triage troubleshooting from the COLO to the customer handoff device/ DMARC over all Firstlight provided services (copper, Fiber, Type II, NNI services), • Assigned follow up with tickets after active investigation completed & ticket status is monitoring or needing follow up after repair restoral completed., • Assigned follow up with Type II, underlying carrier & tickets dispatched to Field services for follow up thru the life of the ticket., • Basic CPE configuration & replacement (Hpbx phones, managed routers for Hpbx services), • Develop extensive knowledge of the Company’s products and services to better assist customers., • Oversee and participate in network maintenance with support teams; ensure customers are informed of maintenance activities and confirm service restoration after completion of maintenance., • Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the company. QUALIFICATIONS, KNOWLEDGE, and SKILLS: • Excellent written and verbal communication skills are required. Detail oriented, highly organized., • Strong solution-finding skills, • Regular, consistent, and punctual attendance. Must be able to work nights and weekends as necessary., • Be able to follow instructions, take notes and perform tasks consistently., • Basic knowledge of Ethernet and IP required. Successful candidate will have a fundamental understanding of layers 1-4 of the OSI Model., • Familiarity with Network Edge, Transport and Access technologies (SONET, DSL, GPON, Active Ethernet)., • Familiarity with one of the following vendors platforms is a plus: o Adtran, Ciena (One Control), Cyan (Planet Operate), Cisco, Calix, Telco Systems (EdgeGenie), Tellabs, Adva, Meta EDUCATION and/or EXPERIENCE: • Bachelor’s Degree in a technical field with 2-3 years relevant telecommunications experience or associate degree in a technical field with network related coursework., • 1-5 years of relevant telecommunications/technical customer engagement experience CERTIFICATES, LICENSES, REGISTRATIONS: • Associate level technical certifications are a plus., • CCNA or similar level industry certification preferred but not required. About FirstLight: FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.. FirstLight is committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

Job Description COMPANY OVERVIEW: Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. Club Pilates is currently established in 40+ states and 4+ countries. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has over 1,000 locations throughout the United States and Canada. Its 450+ instructors provide over 6 million workouts a year to tens of thousands of members. For more information, visit POSITION: The purpose of the Membership Specialist is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Membership Specialist also assists with retaining current members. Pilates fitness knowledge or background is preferred. REQUIREMENTS: • Excellent sales, communication, and customer service skills required, • Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training, • Ability to learn and use the Club Ready software system, • Ability to stand or sit for up to 8 hours throughout the workday, • Must be fluent in English and have excellent communication skills via in person, phone and email, • Must be able to work under pressure and meet tight deadlines, • Must have proficient computer skills, • Reliable method of transportation RESPONSIBILITIES: • Execute sales process of lead generation, follow up, and close, • Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants, • Maintain acceptable level of personal sales production, • Emphasize and enforce objectives of the club as a fitness and wellness provider, • Present available services to current or prospective members, • Book quality appointments to achieve monthly sales quota, • Participate in special events (health fairs, grand openings, marathons, and community events) to promote the club, • Assumes responsibility for developing selling skills, • Other duties as assigned COMPENSATION & PERKS: • This position offers a very competitive base salary; based on experience., • Commission paid on sales, • Opportunity for bonus based on performance., • Huge opportunities for growth within the studios including additional sales and management positions, • Free Pilates classes & Retail discounts, • Pilates Teacher training scholarships

Job Description WE'RE HIRING: Administrative Specialist Are you an organized, detail-oriented problem solver with a passion for being a team player while keeping a busy executive team on track? What we’re looking for in our Administrative Specialist... This is ONE role, which is the perfect fit for someone who loves to keep things on schedule and organized. *Important: This position is more than just an administrative assistant. We’re looking for someone to cultivate positive relationships within our internal staff community, as well as be an innovative strategic problem solver. What you’ll be responsible for as an Administrative Specialist: • Prepare reports, memos, invoices, and other documents as requested., • Answer direct phone calls, emails, and other communications., • Communicate with staff members on behalf of the executive team., • Maintain filing systems, both electronic and physical., • Schedule and coordinate meetings, appointments, and travel arrangements., • Order office supplies and maintain inventory., • Support other departments with administrative tasks as needed., • Maintain confidentiality of sensitive information. You'll also thrive in this role if this sounds like you: 1. You have a passion for scheduling. You have a core desire to keep everything running on a set timeline in an extremely busy environment, no matter what it takes., 2. You have a strong attention to detail. People tend to compliment you on your strong attention to detail, and you're constantly reviewing your work multiple times to ensure it's as thorough as possible., 3. You’re a confident decision-maker. You love taking initiative on your tasks, getting them started and completed, which means you don't need to be micromanaged. You can apply the guidelines and prior knowledge to get the job done in front of you., 4. You are over the moon passionate about the company's mission! You always go the extra mile to ensure customers' needs are met!, 5. You can communicate effectively on different levels. People process and interpret information differently based on their experiences, communication styles, and cognitive preferences. As a result, messages may need to be clarified or repeated in different ways to ensure shared understanding. In a nutshell, you have: • Proven experience as an administrative assistant or in a similar role., • Experience in MS Office (Word, Excel, Outlook, PowerPoint) and other standard office software., • Experience in QuickBooks Online, Airtable, Softr.io, Pipedrive, and/or Documint. If not, you are willing to learn., • Excellent written and verbal communication skills., • Strong organizational and time management skills with the ability to multitask., • High level of attention to detail and problem-solving skills., • Ability to work independently and as part of a team., • High school diploma or equivalent required; associate degree preferred. Being a part of the team means: • You love being a part of a hard-working team and collaborating online or on the phone with customers and other team members Position: Full-Time (approx. 40+ hrs per week) Benefits: • Health and dental insurance are available, • 401(k) with company match, • Paid time off and holidays Location: Albany, NY Company DescriptionThe Preferred Group, based in Albany, NY, is a third-party administrator specializing in employee benefits. Founded in 1987, the company offers services such as Flexible Spending Accounts (FSAs), Health Reimbursement Accounts (HRAs), Commuter Reimbursement Arrangements (CRAs), Pre-Paid Benefits Cards, Health and Welfare Trust Funds, and Self-Funded Dental Plans. Their Pre-Paid Benefits Card allows employees to access pre-tax funds set aside in these accounts electronically The Preferred Group is endorsed by the New York State United Teachers (NYSUT) for its FSA and HRA services. They are known for their commitment to customer service, offering quick turnaround for FSA claims and real-time human interaction with customer service representatives.The Preferred Group, based in Albany, NY, is a third-party administrator specializing in employee benefits. Founded in 1987, the company offers services such as Flexible Spending Accounts (FSAs), Health Reimbursement Accounts (HRAs), Commuter Reimbursement Arrangements (CRAs), Pre-Paid Benefits Cards, Health and Welfare Trust Funds, and Self-Funded Dental Plans. Their Pre-Paid Benefits Card allows employees to access pre-tax funds set aside in these accounts electronically \r\nThe Preferred Group is endorsed by the New York State United Teachers (NYSUT) for its FSA and HRA services. They are known for their commitment to customer service, offering quick turnaround for FSA claims and real-time human interaction with customer service representatives.

Job Description About Removery: Join us at Removery - the global leader in laser tattoo removal. We aim to normalize tattoo removal and empower people to feel comfortable in their skin. We provide the highest quality of service and care at every stage of our clients’ removal or fading journeys. Removery was formed in 2019 through a merge of the four leading tattoo removal brands. Now, with more than 150 studios located in the United States, Canada, and Australia, and over 1 million successful treatments to date – we’ve raised the standard for the entire industry. Using best-in-class innovative PicoWay® laser technology, we ensure safe and effective tattoo removal. The foundation is in place continue growing globally, as we are committed to making tattoo removal safe and accessible to as many people as we can. Position Overview: As an Registered Nurse RN / Laser Associate you are the to the go-to laser expert in this studio. Your responsibilities include administering safe laser treatments, educating clients on the removal process, and overseeing various laser and operational activities. We are seeking a professional who can handle routine tasks with ease and takes the utmost satisfaction in providing exceptional client experiences. Our RN Laser Associate position allows you to empower clients as they embark on their tattoo removal journey, making a meaningful difference in their lives. If you are passionate about transforming lives through laser procedures, you belong at Removery! Responsibilities: • Provide safe and effective laser treatments adhering to Removery protocol., • Ensure compliance with Removery standards for safety protocol, treatment guidelines, and client information and records., • Establish trust with clients through excellent customer service while communicating realistic expectations and treatment outcomes., • Maintain a high level of accountability while collaborating with the studio team to achieve key performance indicators and foster a positive studio culture., • Perform light cleaning duties and manage administrative tasks, as needed, to ensure smooth studio operations and client experience., • Tuesday: 9:30am-6:00pm, • Wednesday: 9:30am-6:00pm, • Thursday: 10:30am-7:00pm, • Friday: 8:30am-5:00pm Eight (8) company-paid holidays * Ongoing Comprehensive Training * Collaborative work environment promoting diversity and inclusion * Interactive Employee Assistance Program, featuring no-cost mental health care * Team Member Referral Bonus Program * $50k company-paid group life insurance with option to upgrade and purchase short or long term disability * 401K with generous Company Match * Optional tax-advantaged Flexible Savings Accounts * Comprehensive Medical, Dental, and Vision coverage with HRA option * Paid Parental Leave * 8 hours of paid volunteer time annually * 120 hours of accrued paid vacation time Position Requirements: • Active RN License, • Reliable transportation to your home studio and/or other designated locations, as needed., • Effective and client centric communication style., • Available to work flexible hours, including evenings and weekends., • Out of state travel for training may be required, • Must be able to sit for hour long increments., • Must be able to lift 10 lbs. or more repetitively., • High level comfort with treating and interacting with the human body., • Ability to maintain highly confidential information., • Strong wrist dexterity and strength with the ability to operate a laser and computer/office machinery (required use of hands, fingers, arms), • Ability to visually assess clients’ skin conditions and safely operate laser equipment while wearing assigned Laser Safety Goggles., • Ability to meet employment eligibility requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. We are deeply committed to attracting talented team members from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Equal Opportunity Employer Powered by JazzHR pwzzBeasWL

Job DescriptionDescription: Objectives • To create a “Model Branch” consistent with the Company’s Vision, Mission, and Core Values., • To grow the Branch to “Optimum” levels in terms of goal-oriented Agents, individual productivity, and market share within the Primary Market Area (PMA)., • To build a team of Agents who collectively achieve and exceed branch goals in listings, sales units, and Same Customer Service Level (SCSL) across all core businesses (Hunt Mortgage, Network Title Agency, Hunt Insurance, The Realty Club). Key Responsibilities Recruitment • Collaborate with the Regional General Manager and Business Development Manager to:, • Define the Branch Primary Market Area (PMA), • Assess current and target market share, • Evaluate current branch capacity and determine optimal sales staff size Selection • Make final hiring decisions for all Agents, independently or with input from the Business Development Manager. Training • Lead group and one-on-one coaching sessions to develop Agent sales skills, • Utilize the “Integrity Coaching” system for personal production coaching, • Train Agents on tools and systems such as:, • Profit Power, ProShow, Customer Service Center, LeadRouter, • Collateral Analytics, Agent Dashboard (Agent Achieve), huntrealestate.com, • HuntUniversity.com, TeamERA, Seller Select, Hunt Hotline, Buy Design program, • Guide Agents in effective Listing Inventory Management and marketing strategies Management • Partner with Regional GM and CFO to develop monthly and annual goals (listings, unit sales, volume, and SCSL), • Ensure compliance with:, • Corporate policies and procedures, • Local MLS rules, NAR Code of Ethics, State License Regulations, • Submit required monthly reports, • Hire, train, and manage Branch administrative personnel, • Oversee lead management and inbound prospect activity, • Maintain Branch facilities and ensure appropriate staffing during business hours Creating a Motivational Environment • Promote the Company Vision, Mission, Core Values, and differentiators, • Build a high-performance sales culture through:, • Recognition of Agent achievements, • Weekly sales and training meetings, • Field-based leadership and example-setting, • Encouraging agent presence and engagement, • Establish peer accountability by:, • Participating in Lifeline Groups and Leadership Forums, • Supporting formation of Agent Forums within the Branch, • Conduct annual elections for at least 3 Branch Agent Advisors, • Hold monthly meetings with Advisors, • Appoint a Senior Advisor for regional representation Qualifications Education / Certification • Bachelor’s Degree in Business or a related field, • Completion of advanced courses in management and leadership, • Minimum of five (5) years of successful experience in real estate sales or a related industry such as mortgage, insurance, banking, or relocation, • Strong oral and written communication skills, • Effective presentation and public speaking skills, • Proven leadership and interpersonal abilities, • Strong negotiation and problem-solving skills, • Ability to develop and execute plans to meet monthly and annual objectives, • Collaborative mindset with ability to work well alongside the Business Development Manager, General Manager, and department teams, • Passion for team-building and fostering a positive, high-performance culture

Job DescriptionDescription: A&M Industrial is a 70-year-old, family owned, leading local industrial distribution company looking for career-oriented individuals to fill critical positions on their sales and support team. The Metalworking Field Sales Representative will execute sales strategy, initiate contact with existing and potential customers, identify needs and sell appropriate metalworking and machine tools to meet those needs. Essential Duties and Responsibilities: • Provide technical support for metalworking applications., • Recommend alternate products based on cost, availability or specifications., • Manage assigned accounts., • Call prospective customers and establish buying cycles, customer needs, and create a customer supplier relationship., • Increase sales in respective accounts., • Prepare sales information for customers., • Establish buying influences, budgets and purchasing criteria for assigned accounts., • Secure and place orders taking into consideration delivery dates and inventory levels for fulfillment., • Determine clients’ requirements and expectations, recommend specific products, services and/or solutions., • Ability to develop strategic plans and accurate forecasts for accounts., • Proactively recommend items needed by clients to increase efficiency and improve transaction profitability., • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering featured promotional sale items., • Educate clients about terminology, features and benefits of products in order to improve product related sales and client satisfaction., • Contact clients following sales to ensure ongoing client satisfaction and resolve and complaint., • Remain current on client preferences, changes in local codes and product developments by attending sales meetings, vendor training, trade shows and reading trade journals., • Manage time effectively, meet personal goals and work effectively with other members of the team. • Machining background, manufacturing experience or strong mechanical abilities, • Computer literate, experience with Microsoft Word, Excel, Outlook, and Internet., • Ability to multitask in a fast paced changing and dynamic work environment., • Must possess strong organizational skills., • Works well in a group/team setting with limited amounts of supervision., • Prior experience in Industrial Sales and/or Distribution, • Prior experience with metal cutting tooling and or grinding., • Prior experience with CNC programming and operating., • Prior experience with machining process improvement and cost savings documentation Work Environment: • This job operates primarily in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, document scanners, filing cabinets and fax machines. Physical demands: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individuals may need to sit or stand as needed. This position is primarily driving to and from client locations, walking and standing in all different environments for extended periods of time (based on client location) and telephone and computer work. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Proper lifting techniques are required. This position may occasionally lift up to 10 pounds for product material, files and computer printouts. (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) A&M INDUSTRIAL, INC. is committed to equal employment opportunity. We will not discriminate against employee or applicants for employment on any legally recognized basis including, but not limited to veteran status, citizenship status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, ancestry, marital status, domestic partnership or civil union status, gender identity or expression, affections or sexual orientation, pregnancy, genetic testing and information, atypical hereditary cellular or blood trait, or any other factor prohibited by law.

Job Description Mad City Windows & Baths, a Renuity Company In-Home Sales Representative Average reps can make $200k-$300k/yr with UNCAPPED earnings! Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! What We Offer * Base Salary + Sales Commission + Performance Bonus earning opportunity * Average earning potential of $200k-$300k/yr * True uncapped earnings – ask our recruiters about high performers! * ALL leads are provided to you! 2 - 3 pre-set, pre-qualified appointments a day * No cold-calling or lead generation required! * W2 employment - comprehensive benefits packages, PTO, 401(k) with match * State of the art sales training program * Year-end awards ceremony with luxury gifts, company vacations, and more! About the Role In this position, you will: * Meet with potential clients in their homes, demonstrating our unique products and outstanding services * Provide timely presentations, accurate estimates, and detailed documentation * Become a professional expert, fulfilling all steps in providing customer service beyond expectations to generate repeat business Key Qualifications * Ability to work evening and Saturday appointments (No Saturday evening appointments) * In-Home Sales, Outside Sales, or Business to Consumer Sales experience preferred * Ability to meet and exceed goals * Must be self-motivated and results oriented * Ability to attend one-time training session in Madison, WI About Mad City Windows & Baths At Mad City Windows & Baths, a Renuity company, we’re making home improvement faster, easier, and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality, we continue to grow rapidly, offering unparalleled career opportunities—100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy

Job DescriptionDescription: Sells and services products and solutions directly to group clients or through broker/consultant relationships. Builds and maintains strong relationships to foster sales growth. Key Responsibilities: • Working independently, sells and services products to group customer accounts/territories. Maintains and grows the book of business through aggressive product and solution sales, upsells, and renewals through partner brokers/consultants., • Advisor broker/consultants on Technology Platforms and Enrollment Solutions based on client’s needs, • Perform Demos to broker/consultants and/or potential clients, • Assist broker/consultants on enrollment strategies for their clients to ensure employees are educated on their benefit programs, • Develop new business opportunities and sales growth by initiating and maintaining strong relationships with carrier rep partners, • Assist in or lead case implementations for new sales, • Must be able to work in a fast paced environment and learn quickly, • The ideal candidate will be comfortable on the phone and presenting to clients and prospects in person or via webinar., • Must have drive and competitive spirit, • The candidate has a sense of urgency and takes pride in their work., • Must be comfortable in a team environment, • At least one year of professional work experience, • Employee Benefit, Payroll, Ben Admin sales industry experience is not required but preferred., • Self-motivated and goal oriented with a “figure it out” attitude, • Very Strong Organizational, time management and follow-through skills, • Excellent skills with Powerpoint, Excel and Word, • Excellent communication skills both written and verbal, • Undergraduate Degree (Preferred, but not required), • Desire to continually learn new products and services, • Life and Health License

Job Description Utility Channel Sales Representative – An opportunity to join an industry leader experiencing explosive growth and opportunities. DiVal Safety has been recognized as The Best Place to Work in WNY for the past 15 years. DiVal Safety Equipment, a leader in the Fire, EMS and industrial safety equipment distribution business, is looking for a self-motivated individual that works well as part of a team to grow our Utility division reporting directly to the Utility Channel Sales Manager. In this position you will be responsible for serving and growing business and relationships with established customers. Also, you will be responsible for growing your channel within your region in new accounts, sales, services and profit. About DiVal Safety DiVal Safety is a premier B2B distributor on safety equipment, industrial and contractor tools and supplies, maintenance repair, and operating (MRO) products. In addition to the wide range of products we carry, we also test, service and repair many of the products we supply. We are a values-based company with a “Whatever it takes” attitude that relies on professional relationship sales and a proven results-oriented approach that was established in 1977. Our channel representatives have a vast potential for excellent earnings and a career of entrepreneurial opportunities, professional development and advancement. Join the DiVal Safety Equipment team as a member of our fast-paced, well trained and dynamic team. The position comes with a base salary plus commission, expenses and car allowance. Duties and Responsibilities: • To achieve annual required growth, • 50% of your time in front of the customers and prospects in your territory, • To continually uncover new sales opportunities and create new business opportunities, • Manage and hit supportive metrics (calls, appt, opps, and quotes) in CRM, • To plan sales calls via call objectives and high-value questions, • Regular meetings with specialists in your territories to help improve the customer experience and meet all potential needs., • Identify new value driven products for your customers, • Work with the corporate accounts division to create relationships with key accounts at the highest levels, • Focus on the horizontal growth and lost business within accounts Professional Skills and Requirements: • Demonstrates mastery of skills in the areas of consultative selling, marketing principles, prospecting, networking and negotiations., • Live by the DiVal Core Values, • Ability to read, analyze, and interpret basic sales reports, • Have a firm understanding of the competitive situation within your accounts, and within your territory, • Well-versed in basic math, • At least 2-3 years’ experience in Sales, • Excellent organizational skills and project management skills, • Minimum college associate degree, • Ability to acquire a functional knowledge of a variety of computer programs, • Valid driver’s license and acceptable vehicle record, • Abide by the dress code of DiVal, • Meet travel requirements- Territory travel average of 3-5 overnights/month, with an additional 8-12 overnights of corporate travel/ year. Physical Demands: • Must be able to lift and carry up to 50 pounds when required, • Ability to withstand long periods of time working on a computer Benefits: • Based on salary plus commission, • Comprehensive sales training and onboarding process, • Medical benefits, • Dental benefits, • Other voluntary benefits (STD, LTD, Accident, Critical illness, Life insurance), • Company provided life insurance policy, • 401K, • Paid time off DiVal Safety Equipment is proud and dedicated to be an Equal Opportunity Employer (EOE) of Minorities / Women / Veterans / Disabled.

Job DescriptionWe are looking for a detail-oriented Administrative Assistant to join our team in Menands, New York. In this long-term contract role, you will provide essential support in processing and maintaining vital records, ensuring accuracy and compliance in all administrative tasks. This position is ideal for someone who thrives in a fast-paced environment and enjoys working with data and documentation. Responsibilities: • Process orders for birth, death, marriage, and dissolution certificates with precision and attention to detail., • Retrieve fiche cards, create white copies, and prepare records for processing paid batches., • Manage VitalChek orders by updating the database with relevant comments and ensuring timely handling., • Seal and enter safety paper for various requests including paid batches, VitalChek orders, gratis, and overnight requests., • Sort and mail completed orders to the Bureau of Vital Records as necessary., • Key and verify amended and corrected birth and death certificates for FileNet scanning., • Organize and file current vital event certificates for efficient recordkeeping., • Type amendment cases using FileNet and other resources, ensuring accuracy., • Audit and mail certificates to local registrars and applicants, maintaining compliance with regulations., • Open, sort, search, and file incoming mail for the Correction/Amendment Unit, ensuring proper documentation.• Proven experience in administrative assistance, preferably in an office setting., • Proficiency in answering inbound calls and providing excellent customer service., • Strong data entry skills with a focus on accuracy and efficiency., • Familiarity with receptionist duties, including managing mail and documentation., • Ability to handle sensitive information with discretion and professionalism., • Experience in managing databases and updating records is highly desirable., • Exceptional organizational and time management skills., • Ability to adapt to a fast-paced work environment and handle multiple tasks effectively.

Job DescriptionSalary: $75-100K cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. We are seeking a skilled and motivated IT Services & AV Support Technician to join our team. This position is responsible for delivering outstanding technical support to our customers across IT infrastructure, end-user services, and AV systems. The ideal candidate will have a strong background in help desk operations, managed services, and audiovisual support in both remote and onsite environments. Key Responsibilities can include: Set & Installation Install AV equipment like projectors, screens, speakers, microphones, and video conferencing systems. Mount TVs, displays, and wall panels. Set up cabling (HDMI, VGA, XLR, Ethernet, etc.) for AV systems. Configure control systems Testing & Troubleshooting Test AV systems to ensure functionality before events or meetings. Diagnose and resolve issues with video, sound, or connectivity. Perform routine maintenance checks on equipment. Replace or repair damaged components (cables, connectors, speakers, etc.). Live Event and Meeting Support Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Configuration & Integration Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Training & User Support Train users on operating AV systems and conference room equipment Create simple user guides or cheat sheets for non-technical staff Offer basic troubleshooting support over phone, email, or chat Required Skills & Qualifications: • Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services., • Hands-on experience with installing and supporting AV systems and infrastructure hardware., • Strong understanding of Microsoft Operating Systems and basic networking protocols., • Excellent troubleshooting, documentation, and communication skills., • Ability to work independently and as part of a team in fast-paced environments., • Willingness to provide after-hours support and participate in on-call rotations.

Job Description4Renu is immediately hiring Interns for our Solar Sales Appointment Setter to join our award-winning team. This is a fun environment with great people.You will work with homeowners to schedule qualified appointments for our amazing Sales Team. If you are a motivated person who wants to work for a great company with an all-star cast of customer service and corporate teams, get paid super well, and expand your talents, this is the job for you! This is not a hard job but pushes you to grow and learn new skills.There is no experience required! We will train you to succeed.Schedule:We are open to candidates seeking Full-time employment, Mondays through Fridays, with Saturday potential as well.Responsibilities: • Set appointments with customers to review their solar proposal, • Help homeowners lower their current power billRequirements:, • Great communication skills, • Physical ability to work on your feet, • Willingness to be a Clean Energy Educator, • No Experience Needed.Benefits:, • Flexible schedule, • Opportunity for career growth, • Trips and Vacations, • Swag incentives and bonus competitions, • We provide furnished housing for interns that are hired.Compensation:, • Base salary of $3,000, • Average Rookie Intern earns $10,000-$16,000 in commission over the course of the summer or fall. (Realistic opportunity to make more)

Job Description At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Visit to learn more. The primary role of the Logistics Specialist (LS) involves loading and unloading tires for warehouse storage and/or timely customer delivery, including the unloading and staging of products at the customer’s business location. The LS is expected to represent TireHub professionally in all customer interaction and maintain safe driving practices, all while delivering exceptional customer service and fostering strong customer relationships. When you say YES to something bigger: This position has a starting wage of $19.50 per hour with guaranteed increases of $2.00 over your first year of employment with TireHub. Monday through Saturday – Fluctuating day shift hours Benefits summary: · Paid weekly on Fridays · Premium-Free Hubber Health Insurance · TireHub funded Health Savings Account · Additional benefit options including TireHub paid short/long term disability and life insurance benefits · Paid vacation and holidays PLUS your birthday off! · Parental leave programs · Build your financial future with 401k including TireHub match · Uniform program · Access to tire discounts, perks, and so much more! This position reports to an Assistant TLC Leader. The individual must exhibit the following TireHub core commitments: • Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships., • Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique., • Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. · Delivery Services · Vehicle Maintenance *Adjustments to these allocations are made as business needs evolve • Loads, unloads, inspects, and tallies tires to and from transport vehicles (trailer trucks/box trucks/delivery vans)., • Follows TireHub safety standards with respect to selecting, packing, counting, labeling, and palletizing customer orders and position them in designated locations using the bin locator system., • Operates equipment such as forklifts, order pickers and pallet jacks, ensuring adherence to safety protocols., • Conducts and participates in cycle counts, tallies, and labeling as part of regularly scheduled and annual inventory control procedures., • Collecting payments from customers on Cash on Delivery (COD) transactions., • Ensures vehicles remain clean and in good mechanical/physical condition., • Conducts pre/post-trip vehicle inspections daily and immediately report any operational issues or mechanical defects to the supervisor or designated person., • Completes all the necessary driver and vehicle maintenance logs, on a regular basis., • Ensure compliance with all TireHub policies and procedures., • Participates and maintains ongoing training through in-class, in-person, or computer-based learning modules, as assigned., • Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement., • Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear., • Drives Results: Consistently achieving results, even under tough circumstances., • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives., • At least 1 year of general work experience., • Must have a valid driver’s license., • Must have a mimimum of 2 years of driving history, with a valid driver's license (does not include driver's permit)., • Excellent communication and customer service skills., • Repeatedly lift, pull, push and/or move tires (up to 50lbs) with or without mechanical assistance., • Capable of frequent bending, twisting and lifting., • Multitask in a fast-paced environment., • Accurately and efficiently load, unload and place tires in warehouse and delivery vehicles., • Work up to 35 feet above ground-level., • Work up to 8 hours per day on a forklift., • Follow traffic rules and regulations by safely driving TireHub vehicles to deliver tires to customer locations., • Work independently and as part of a team., • Familiarity with Manifest, GPS and Navigation systems., • Must be able to maintain a forklift certification. · Required to lift, pull, push, and/or move tires (up to 50 lbs. or greater with or without mechanical assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crawl, climb and balance. · Maybe required to handle hazardous materials and wear various forms of protective equipment (gloves, protective eyewear, etc.). · Specific vision requirements may include close, distance, color, peripheral visions, depth perception and ability to adjust focus. · Works and operate equipment in various settings, ranging from non-climate-controlled warehouses to customer locations. · Extended day, evening, and weekend work (including Saturday) may be required as job duties demand and may include little to no advanced notice. · Driving during the night or in inclement weather may be required. · Must not exceed 400 pounds in weight or 6 feet 3 inches in height, to meet physical compatibility with equipment and safety restraints. (These limitations are based on equipment specifications and the need to ensure safe operation; any reasonable accommodations will be reviewed in accordance with the Americans with Disabilities Act (ADA) and other relevant laws). TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.

Job Description JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design and implement support processes and policies that enhance service delivery and align with organizational goals. By leveraging KPIs and performance metrics, the supervisor identifies continuous improvement opportunities to optimize team efficiency and customer satisfaction. JOB RESPONSIBILITIES • Supervise the support desk team, providing direction, mentorship, and performance management., • Manage daily operations of the IT support desk, including ticket assignment, escalation, prioritization, and resolution., • Coordinate scheduling to ensure appropriate staffing and service coverage., • Implement and maintain support desk processes in accordance with company IT standards and best practices., • Collaborate with other IT teams to ensure timely and effective resolution of incidents and requests., • Actively monitor service metrics and key performance indicators (KPIs) to ensure service quality and identify improvement opportunities., • Foster continuous improvement through training, knowledge-sharing, and procedural enhancements., • Communicate proactively with stakeholders regarding the status of support requests and service improvements., • Excellent communication, interpersonal, and organizational skills., • Strong leadership capabilities, with the ability to motivate and manage teams effectively., • Ability to analyze support metrics and implement process improvements., • Proactive problem-solving and decision-making skills., • Ability to manage multiple priorities and handle stressful situations professionally., • Commitment to providing high-quality customer service., • Strong understanding of IT support processes and incident management., • Experience with IT Service Management (ITSM) tools, preferably ServiceNow, Jira Service Management, or similar., • Familiarity with ITIL frameworks and practices (ITIL certification preferred)., • Experience working within hybrid environments utilizing Active Directory and Entra ID., • Proficiency in Microsoft Office 365 suite and related cloud-based services Protective Industrial Products (PIP) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. PIP makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, you may request access to our EEO policy.

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to identify, research, and resolve computer problems. Strong troubleshooting skills a must. Should be able to communicate clearly (written & verbal); work well under pressure and capable of prioritizing assignments. WORK PERFORMED: • Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner., • Maintain helpdesk coverage; user follow-ups; and managing daily tickets assigned., • Maintain advance knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment., • Support end-users with remote access on desktops/laptops and mobile devices across platforms., • Knowledgeable in VDI (Virtual Desktop Infrastructure), • Extensive experience with desktop hardware, software applications, operating systems, and networking connectivity (See Knowledge Required)., • Assist end-users in developing working knowledge of systems running on LAN., • Prepare SOPs and user instructions as needed., • Ability to train and conduct new-user orientations on both hardware and software as requested., • Point person for all mobile and wireless devices including set-up, deployment, and user support., • User support and setup of Click Share/laptops for Zoom/WebEx webinars and conferences., • Coordinate onboarding, offboarding, moves and changes with Administrative Services as needed., • Collaborate with LAN technicians/network administrators to ensure efficient operation of the company’s desktop computing environment; and liaise with third-party support and PC equipment vendors when necessary., • Perform tasks and functions as required by supervisor., • Perform other tasks and services needed by the end-user community, such as lifting, moving, boxing, and unboxing of equipment., • Occasional travel to the various ESD offices may be required. MINIMUM REQUIREMENTS: Minimum Requirements Education level required: HS Diploma or equivalent with 5 years relevant experience. Associates in Computer Science preferred. MCSE Desktop Infrastructure & Windows 10 Certification; and CompTIA A+ & Network Certification. Relevant experience required: Minimum 4+ years customer service experience, including phone support in a fast-paced environment. Strong verbal and written communication; excellent analytical and problem-solving skills; ability to work independently remotely; a team player; professional telephone etiquette and interpersonal skills are necessary; and strong work ethic and attention to detail. Knowledge required: Helpdesk Solution; O365; MS Windows 10+; Mac iOS; MS Office 2016+; Adobe Cloud Suite; Kofax PDF Software; iOS Mobile device Applications & firmware; Web-based video conferencing tools; VDI knowledge a plus. Also, all other ESD supported applications.

Job DescriptionAbout Us Groff NetWorks is a leading IT service provider dedicated to delivering comprehensive and secure technology solutions. Our mission is to empower businesses with reliable IT support, ensuring seamless operations and robust cybersecurity. With a commitment to excellence and integrity, we strive to build long-lasting partnerships with our clients, fostering innovation and trust in every interaction. The Opportunity Our client-facing Level 3 Service Desk Technician's primary responsibility is resolving client issues with a sense of urgency and ownership. You'll instill trust with your responsiveness, reliability, and exceptional troubleshooting skills. Your ability to truly solve problems smartly will make you a perfect fit for our growing Service Desk team. What You'll Do • Resolve escalated Service Desk tickets, • Manage Service Desk workflow and serving as point of contact for Service Desk, • Teach escalated ticket resolution strategies and methodologies to Service Desk technicians, • Prevent service failures by prioritizing quick close tickets, including unassigned, • Identify continuous improvement trends in tickets and proposing solution, • Review and update documentationWhat You'll Bring Required Qualifications: • Bachelor's degree in a computer science discipline or an equivalent combination of education, certification, and work experience, • 5 - 7 years of IT Service Desk or similar experience progressively responsible project management or leadership experience in an IT environment, or an equivalent combination of education, certification, and work experience, • Flexibility in time commitment and role / project assignment, • Commitment to contributing to a mission-driven organization, • Experience proving IT reassurance in a fast-paced environment, • Customer service experience both over the phone and in person, • Office365/SharePoint account management and troubleshooting, • Active Directory Management and familiarity with User Groups and Group Policy, • Office Business Application experience, • Familiarity with Backup Disaster Recovery and file restorationWhy You'll Love Working Here At Groff NetWorks, our philosophy is simple: Serve others first -- our clients, our team, and our community. We're a humble, accountable, and growth-minded team that values collaboration, innovation, and fun (sometimes alongside our office dogs!). Awards and Recognition: • 2024 Best Places to Work Award Recipient, • #1 Rated IT Team in Upstate NY, • Top 25 Managed Service Providers Worldwide, • Recognized for Rapid Growth & Service ExcellenceWhat We Offer:, • Competitive salary, • Professional development and ongoing training opportunities, • Supportive, inclusive, and collaborative culture Apply now to join Groff NetWorks as an Outside Sales Representative and help shape the future of client success. Groff NetWorks is an Equal Opportunity Employer. We celebrate diversity and individuality and are committed to creating an inclusive workplace for all.

Job DescriptionAbout Us TTAG Solutions has been helping organizations simplify technology since 1991. As a trusted Managed Service Provider (MSP), we empower businesses to secure, modernize, and streamline their IT through services in cybersecurity, cloud computing, unified communications, and managed infrastructure. Our team thrives on collaboration, curiosity, and a whatever-it-takes mindset and our 68 NPS score shows that our customers appreciate our dedication. Job Summary As an IT Support Engineer, you'll own support tickets from first response to verified resolution for our Albany customer base -- working onsite 40 hours/week. You'll troubleshoot end-user incidents and system-level issues across Microsoft Cloud, Windows servers, virtualization, network devices, and enterprise backups while meeting TAG's SLA targets. Relocation to Albany, NY 12204 is required before start. Responsibilities • Manage support tickets from first response to verified resolution, ensuring timely communication and adherence to service-level targets., • Diagnose and resolve issues across end-user systems, servers, cloud platforms, and network environments., • Support and administer productivity and collaboration tools (such as Microsoft 365, Azure, or similar cloud environments)., • Maintain and optimize monitoring and automation platforms to proactively identify and resolve issues., • Manage data protection, recovery, and business continuity solutions using leading backup and replication tools., • Support voice and communication systems (e.g., VoIP and unified communications platforms)., • Maintain accurate, client-facing documentation, notes, and time tracking for all activities., • Identify and propose recurring process or system improvements to reduce reactive work and enhance service delivery. Required (must-have) • Proven experience delivering multi-client IT support, ideally in a managed services or consulting environment., • Strong technical proficiency with cloud productivity suites (e.g., Microsoft 365, Google Workspace) and cloud infrastructure platforms (e.g., Azure, AWS)., • Practical understanding of network infrastructure (routers, switches, firewalls, and wireless systems) and modern cybersecurity practices., • Experience using remote monitoring and management (RMM) or endpoint management tools to automate and maintain client systems., • Hands-on experience with enterprise backup or disaster recovery platforms (e.g., Veeam, Datto, Acronis, or similar)., • Familiarity with cloud-based telephony or collaboration systems., • Excellent communication and documentation skills; a proactive, client-focused approach., • Valid driver's license and reliable transportation. Preferred (nice-to-have) • Bachelor's degree in Information Technology, Computer Science, or a related field -- or equivalent professional experience., • Background in customer service or client-facing technical roles., • Relevant industry certifications (such as CompTIA, Microsoft, or networking credentials)., • Experience following structured service processes or ITIL-aligned frameworks. Benefits & Total Rewards • 401(k) with employer matching., • Comprehensive medical, dental & vision insurance., • Paid time off (PTO) and Flexible Spending Account (FSA)., • Professional development assistance & tuition reimbursement., • Life insurance & employee assistance program., • Referral program.Performance Metrics (What Success Looks Like), • Acknowledge and plan resolution for 99% of tickets within 45 minutes., • Resolve 95% of assigned tickets effectively, maintaining a balanced open-to-close ratio., • Complete most tickets within standard resolution timeframes while meeting utilization and productivity goals., • Maintain consistent, daily communication with clients and follow systematic troubleshooting steps for each issue.Location & Logistics, • Location: 12 Elmwood Road, Albany, NY 12204, • Schedule: Full-time, 40 hours per week, on-site, • Relocation: Required prior to start How to Apply If you're passionate about solving technology challenges and creating lasting client impact, we'd love to hear from you. Submit your resume along with a short note highlighting your experience with managed IT services or remote management tools. Please confirm your ability to relocate to Albany before starting. Qualified candidates will receive a response within 3-7 business days.

Job Description We are looking for candidates located in Albany/Johnstown, NY or Baltimore, MD and surrounding areas. Candidates currently residing in these areas or planning to relocate will be considered for this position. Who we are: At Vireo Health, we’re not just another cannabis company—we’re a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we’re building more than a business—we’re building a community. As we rapidly expand nationwide, we’re looking for talented, driven, and passionate people to join us. If you’re ready to turn your passion into a career, let’s grow the future together. What the role is about: The IT Engineer will take ownership of customer issues reported and see problems through resolution. (S)he will research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Follow standard procedures for properly escalating unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Ensure proper recording and closure of all issues. Documenting troubleshooting and problem resolution steps, creating knowledge base articles when appropriate for routine issues. Be familiar with regulatory & security standards, best practices, and company requirements. What impact you’ll make: * Maintains, monitors, and supports the IT infrastructure environment throughout the company; HQ, dispensaries, facilities, distribution centers, and new acquisitions. * Focus on Azure and Office 365 suite (Office Apps, SharePoint/OneDrive, Teams, User Administration, AD, DC, Servers). * Administrate and provides Level 1 and 2 support for incidents (problem/issues) or service requests related to Office 365 suite (Office Apps, SharePoint/OneDrive, Teams, User Administration, Azure, AD, DC, Servers). * Identify and resolve network issues across network/voice domains. Develop standard operating procedures and baseline network monitoring standards. Support network transport (LAN / WAN), service delivery (Voice / Data / Collaboration), and network provisioning in accordance with industry best practices and Vireo’s reference Architecture. * Identify and resolve system and OS-level issues within Vireo’s IT environment. Develop standard operating procedures and baseline system health/performance metrics. Support OS-level reliability and system provisioning in accordance with industry best practices and Vireo’s systems reference architecture. * Define and document best practices and strategies regarding application deployment and infrastructure maintenance. * Coordinates problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problems * Be familiar with documentation for assigned technology, configuration standards, and infrastructure architecture. * Adhere to all Vireo and department processes and standards. * Participate in upgrade projects and installation activities for new hardware and software components. What you’re capable of: * Performs professional-level analysis, evaluation, or research applying basic concepts, practices, and theories of areas within IT information systems * Knows and applies IT information systems' fundamental concepts, practices, and procedures. Frequently uses and applies technical standards, principles, theories, concepts, and techniques. * Interact professionally and effectively through verbal and written communication with all professional contacts emphasizing the Company's interests. * Demonstrate Adaptability and Desire to Learn -- Works productively in the face of ambiguity or uncertainty. Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities, or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates feedback without becoming defensive. * Perform Professional Analysis -- Integrates information from a variety of sources to arrive at a broader understanding of issues (e.g., company reports plus in-store observations). Defines issues clearly despite incomplete or ambiguous information. Identifies the critical issues in moderately complex problems. Approaches problems or issues systematically, looking for connections, trends, and potential causes. Probes and looks past symptoms to determine the underlying causes of problems and issues. * Plan and Execute -- Executes plans (e.g., action steps, timelines) to accomplish objectives. Prioritizes and balances time, actions, and projects to ensure the accomplishment of results. Holds him/herself and the team accountable for outcomes (e.g., achieving goals and complying with policies and procedures). Anticipates and addresses obstacles. * Produce Results -- Initiates decisive, timely action to address critical issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts to successful completion and closure. Takes personal responsibility to make decisions and take action. * Satisfy the Customer -- Identifies and anticipates customer requirements, expectations, and needs. Seeks feedback. from customers to identify improvement opportunities. Follows up with customers to ensure problems are solved. Continually searches for ways to improve customer service. * Use Professional Judgment -- Makes logical, rational, and integrative decisions and arrives at sound conclusions. Chooses the best alternative(s) based on a review of pros, cons, tradeoffs, timing, and probabilities. Evaluates the consequences and implications of alternatives, actions, or decisions. Makes timely decisions, balancing analysis with decisiveness. * May communicate with outsourced team(s) when working on issues or tasks. Frequent inter-organizational team contacts on routine matters. Physical Demands * Sit Rarely 1–2 hours * Stand Continuously 1–8 hours * Walk Continuously 2–8 hours * Balance Frequently 34–66% * Bend Occasionally 1–33% * Climb (2–6 ft) Occasionally 1–33% * Crawl Occasionally 1–33% * Crouch/Squat Occasionally 1–33% * Kneel Occasionally 1–33% * Reach (forward & overhead) Frequently 34–66% * Twist (45 degrees at waist) Occasionally 1–33% Lifting/Carrying * 0–10 lbs. Occasionally 1–33% * 11–25 lbs. Occasionally 1–33% * 26–50 lbs. Occasionally 1–33% * 51–100 lbs. Never 0% Traveling * 60-75% What you've accomplished: • Typically requires a BS or equivalent combination of education and related experience. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary range: $65-$70k Benefits offered: medical, dental, vision, STD, LTD, HSA, FSA Dependent Care, Vol Life, 401k match Powered by JazzHR HSHda8o6mi

Job DescriptionDescription: Power Distributors, LLC is the Sales and Distribution arm for Briggs and Stratton, the leading manufacturer of air-cooled gasoline engines and parts for outdoor power equipment. Briggs and Stratton engines are incorporated into products for both the consumer market and industrial/commercial applications. We are also responsible for the sales and marketing of Briggs and Stratton Power Products, including consumer and commercial generators and consumer and commercial pressure washers. Power Distributors also distributes Oregon Equipment Parts, Oregon Forestry products, and several other allied parts lines. We are seeking a warranty/tech agent that can work effectively in a team environment at our Castleton, NY contact center. This position provides technical support and warranty administration to our vast dealer network on small engines and outdoor power equipment. This position works closely with the customer service department and our warehouses across the US to support dealers in all facets of the distribution process. #ZR Requirements: Skills: Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Resolving Conflict, Multi-tasking, Compiling and Analyzing Information required. Responsibilities: · Maintains professional and technical knowledge while accomplishing organizational goals. · Familiar with company practices and procedures. · Relies on extensive experience and judgment to plan and accomplish goals. · Provide a high level of Technical and warranty support to both our customer and staff. · Maintains service levels and expectations conducive with the department. · Handles inbound/outbound calls from/to our customer base. · Acknowledge and appropriately greet and assist every customer in a timely manner Handle complex tasks and projects as assigned. · Work with inside and outside staff in all departments, as well as with vendors. · Present and discuss the products and services of the company in a way that conveys an image of quality and integrity, with a focus on the importance of our customers. · Maintain a high level of product knowledge. · Support administrative tasks within the team. Performs ongoing review of procedures and processes to ensure best practices within the Power Distributors organization. Manage SharePoint website at the department level. Job Qualifications: · A graduate certificate from a certified engine repair or engine tech school and 2 or more years of experience are required. · Good communication and problem-solving skills, verbal communication and listening skills are required. Good typing, spelling, and writing skills. Intermediate computer knowledge. · Good interpersonal skills are central qualities, including a positive attitude, team building and professionalism.