Customer service leader jobs in Holbrook, New York - Page 2Create job alerts

Job DescriptionBenefits: • Employee discounts Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to Live Long. StretchLab has gathered a team of experts already certified in an array of related fields physical therapy, chiropractic medicine, yoga, pilates, and more and brought in the worlds leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLabs proprietary Flexologist training ensures that their clients receive a world-class stretching session. StretchLab Lake Grove believes in creating an environment that fosters: • Excellence Grow 1% every daysmall incremental improvement adds up., • Integrity We do what we say and say what we do. Responsibilities: • Assist the General Manager with the sales process of lead generation, follow up, and close, • Book and confirm quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes, • Manage the front desk to greet and check-in clients and prospects when they enter the studio, • Conduct tours of the facility while establishing a relationship and targeting an individuals needs and wants, • Achieve or exceed sales goals by advising prospective members regarding available services and influencing them to achieve their personal wellness goals, • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club, • Ensure the studio is clean and tidy and other duties as assignedRequirements:, • Excellent sales, communication, and customer service skills required across in person, phone and email channels, • Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail, • Ability to stand or sit for up to 8 hours throughout the workday, • Must be able to work under pressure and meet tight deadlines, • Daily and/or occasional travel may be requiredCompensation & Perks:, • Hourly rate of $16.50, • Commission paid on sales, • Free or discounted memberships, • Huge opportunities for growth within the studios, including additional sales and management opportunities

Job Description Position Summary Uniguest is seeking a customer service-focused candidate to join our pCare Services team as a Part-Time Onsite Support Representative. In this position, you will help support the maintenance of our technical solutions deployed in hospitals by providing front-line service to patients and staff. With a range of technologies from patient bedside TV to digital signage, to mobile apps and video conferencing, pCare by Uniguest creates personalized customer experiences in healthcare and hospital environments. A successful candidate will be comfortable handling computer documentation including payment records. Schedule: • Days: Monday, Wednesday & Friday, • Shift: 3.5 hours between 11:00 am to 5:00 pm at St. Catherine of Sienna Medical Center (50 NY-25A, Smithtown, NY 11787), • Days: Saturday, • Provide onsite support to our customers, who include patients and hospital staff, to ensure services meet or exceed customers’ expectations, • Collaborate with other team members to troubleshoot and resolve any issues affecting services, • Familiarize customers with the use of our interactive system and its features, • Exceptional customer service and communication skills, • Be self-motivated and able to work independently in a fast-paced environment, • Basic computer skills, • High school diploma or equivalent, • Ability to work onsite at hospitals daily, • Must be able to lift 25 lbs. and climb a 6-foot ladder, • Competitive employee benefits package*, • Medical, Dental and Vision Insurance Plan options., • Pet Insurance Plan., • 401k Plan with Employer Match., • Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave., • Employee Assistance Program (EAP)., • Employee Referral Bonus Program., • Career development and potential for advancement opportunities., • Performance bonuses. About Uniguest Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers. Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.

Job DescriptionCompany Description Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities • Provide customer support for designated equipment, • Answer client questions in a professional manner, • Accept and deliver all service calls assigned within the established service level agreement for each client, • Meet established customer service satisfaction criteria as outlined in established guidelines and policies, • Complete all administrative tasks associated with each call as documented in established policies and guidelines, • Complete real-time reporting of all calls as documented in established policies and guidelines, • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client, • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements, • Report all activity in an accurate and timely manner, • Understand all Safety policies and guidelines and work within the guidelines of policies daily, • Additional requirements may exist if offer of employment is extended, • Other duties may be assigned to meet business needs Qualifications Education and Experience: • Typically requires technical school certification or equivalent and 0-2 years of relevant experience, • Previous customer service experience is a plus Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management, • Knowledge of relevant software and hardware, • Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: • Ability to communicate regarding technical issues with clients, • Ability to drive to client locations, • Ability to drive long distances, and occasional overnight assignments within other geographies, • Ability to lift and or move various computer equipment up to 50 lbs, • Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Department Managers are responsible for: delivering world class service, achieving sales goals and maintaining company standards in a fun and fast paced retail environment. The Department Manager reports directly to the Store Team Leader. Department Managers are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Department Manager responsibilities also include: building and inspiring high-performing teams who achieve sales goals, managing payroll within budget, training staff in all areas of the store, executing and maintaining visual presentation standards, maintaining operational efficiencies, and holding the team/selves accountable for upholding The Paper Store mission statement, standards, and policies. KEY RESPONSIBILITIES: • Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service, • Greet and welcome every customer warmly and with enthusiasm, • Understand customer needs by asking open-ended questions, • Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge, • Suggest additional items to build onto sales by utilizing effective selling techniques, • Thank the customer sincerely and invite them to return and shop with us again, • Be a TPS Brand Ambassador, • Build customer loyalty by being friendly, attentive and respectful of customers, • Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs, • Contribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required, • Professional attire, demeanor, appearance and compliance to company dress code required, • Demonstrate the ability to make decisions with sound judgement, and in the best interest of the customer, store team, and business, • Demonstrate a commitment to training and development utilizing all training resources available, • Demonstrate initiative to cross train in all departments to support bench strength in department leadership, • Continually train and coach associates’ on merchandising/operational tasks, company expectations, and GUEST service standards, • Lead and execute completion of company directives within appropriate time frames, • Develop a strong relationship with the Visual Merchandiser, Hallmark Merchandiser, Store Team Leaders, District Manager and corporate partners, • Maintain awareness of all current promotions and process them correctly at the POS, • Champion new product launches by being the material expert in new product information, • Ensure all marketing and promotion signage is up to date and placed correctly, • Ensure all means of communication (Smart Sheet, email, etc.). are acted upon in a timely manner, • After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations), • Perform management functions as expected. This includes but is not limited to: opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc., • Assist the Store Team Leader with executing strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS customer capture, and store events, • Complete all tasks/direction as directed by the Store Team Leader, Merchandiser or District Manager, • Comply with all company policies and procedures JOB REQUIREMENTS: • Previous experience in specialty retail is preferred, • Demonstrate an ability to multi task while being attentive to customers, • Ability to adapt to and lead change, • Proficient in using Microsoft Office and POS Systems, • Ability to be mobile on the sales floor and/or stock room for extended periods of time, • Ability to work a flexible schedule to include nights, weekends, and holidays, • Ability to work well, and be a leader, in a team environment, • Possess the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder, • Ability to work autonomously while paying strong attention to detail, • Ability to be mobile on the sales floor and/or stock room for extended periods of time, • Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques, • Willingness to travel to new store openings, store remodels, etc. The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Please be aware that any pay ranges displayed on The Paper Store's job postings are to accommodate the wide range of candidate experience, store sales volume and geography. Looking for someone with leadership experience, open availability is needed.