Customer service phone jobs in Hicksville, NYCreate job alerts

Company Description The company is a leading full-service wholesale importer of premium nutritional products, trusted by major national and international clients. It prides itself on maintaining a welcoming, family-like work environment, offering meaningful opportunities for professional growth, and valuing the work-life balance of every team member. Role Description The company is seeking a dedicated, full-time Order Fulfillment & Customer Support Specialist to join their team on-site and be a key partner in ensuring their clients receive exceptional service. This role goes beyond day-to-day order processing — you’ll gain direct exposure to prominent, nation-level clients and influential businesses, work closely with seasoned professionals, and enjoy the satisfaction of being part of a highly collaborative and supportive team. In addition to a competitive base salary, the role offers: Annual performance bonuses Career advancement opportunities within a growing organization Hands-on experience with high-profile clients in the wholesale and distribution industry A stimulating, friendly work environment that values your contributions and respects your work-life balance The chance to learn from and work alongside highly accomplished business leaders Key Responsibilities Be the trusted partner for the sales team and clients — process customer orders efficiently, resolve inquiries quickly, and follow through to ensure every client’s needs are met. Keep orders moving seamlessly by coordinating with the warehouse team to identify and resolve inventory issues, using your investigative skills to pinpoint discrepancies. Stay on top of stock levels — review and interpret inventory reports to match on-hand versus available products, ensuring customers get what they need when they need it. Dig into the details — research transactions, verify records, and provide accurate supporting documentation to internal teams and clients. Ensure smooth billing operations by processing invoices and maintaining organized records of rebates and customer programs. Keep the company’s systems running like clockwork — maintain orderly filing systems and follow proper documentation practices. Represent the company professionally by answering and routing incoming calls with courtesy and efficiency. Own the delivery process — coordinate with internal teams to ensure customers receive accurate and timely shipments. Required Experience and Qualifications Education: Associate’s degree or coursework in Business Administration, Supply Chain Management, or a related field. Experience: Minimum 1-2 years of experience in customer service, sales support, logistics, and/or purchasing role; experience in entering up to 150 orders per week is desirable. Experience working with order processing systems or inventory management software. Technical Skills: Proficiency in Microsoft Office (especially Excel, Outlook). Experience using ERP systems (e.g., SAP, NetSuite, QuickBooks) or CRM tools. Preferred Experience and Qualifications 3+ years of relevant experience in sales support or customer operations within a warehouse/distribution or manufacturing environment. Familiarity with inventory reporting, and order-to-cash processes. Understanding of price, cost, and profit relationships. Competencies and Skills Customer Service & Communication Strong verbal and written communication skills. Professional and courteous phone manners. Ability to engage proactively with customers to resolve issues and ensure satisfaction. Analytical & Problem-Solving Strong attention to detail and accuracy. Ability to interpret and analyze inventory and sales data. Resourceful in investigating transaction discrepancies and providing clear documentation. Organizational & Time Management Ability to manage multiple priorities. Strong organizational skills and the ability to maintain orderly records. Process-driven with a commitment to follow through. Collaboration & Teamwork Ability to work cross-functionally, especially with sales, logistics and accounting teams. Positive, collaborative attitude with a focus on solutions. Screening Questions (write 1–3 sentence responses where needed) · Are you legally authorized to work in the United States? · Order Processing experience – In your previous roles, how many customer orders did you typically process per week, what types of orders were these (e.g., wholesale, retail, B2B, online), and at which company or companies did this take place? · Inventory & Stock Management - Have you worked with inventory reports or stock records? Please specify the type of reports, the inventory management or ERP system used, and the company where you gained this experience. · Cross-Functional Collaboration – In your past positions, which internal teams (e.g., sales, warehouse, accounting, logistics) did you work with regularly, for what specific tasks, and at which company or companies did this occur? · Customer Communication & Call Handling – In your previous jobs, approximately how many customer calls or inquiries did you handle per day or week, what was the nature of these calls (e.g., orders, complaints, product inquiries), and in which organization did you perform this work? · ERP/CRM Systems Experience - Which ERP or CRM systems have you used in your past roles (e.g., SAP, NetSuite, QuickBooks), for what task specifically (e.g., order entry, inventory checks, invoicing), and in which companies? · Problem-Solving with Clients - when you identify a potential problem with an order or inventory what do you think is the most important step to resolve it before it becomes a bigger issue? · Record-Keeping Practices - In your previous roles, what type of filing or documentation systems (physical or digital) have you maintained, and for what kinds of records? Please specify the company where you gained this experience.

Customer Service F/T (NASSAU COUNTY N.Y.) Established Promotional Products Company in Westbury Long Island, seeking a In Person (This is NOT a remote position) Full Time, Experienced, individual for Customer Service / Graphic Art / Pre Press person for immediate employment. Hours 9-5 Monday - Friday Customer Service Duties include- To provide excellent Customer Service via phone and e mail, Customer Follow up, updating orders in system. Assisting import manager sending orders and art to vendors. Strong Working Knowledge of Adobe Illustrator, PhotoShop, Corel Draw, Excel, Ms Word a must. Other computer, photography and relevant skills considered a bonus Must be able to work independently, meet deadlines and monitor flow of incoming and outgoing art, e mail, proofs, approvals, revisions and order status. Minor Graphic Design Duties include - Resizing, retouching, and saving of vector artwork. Some conversion of Jpgs to vectors files, upon proof approval assist Pre Press Manager with checking artwork, order accuracy & scheduling orders for production. Flyer & catalog design, , updating of the company's product information on websites and industry search engines, social media posts. Professional Phone Speaking voice, appearance and PC Computer skills a must. Must be able to multi task and work in fast paced environment!!!!! NON SMOKING OFFICE Must be team player willing to do whatever it takes to get the job done. Full Time Competitive Weekly Salary, between $45,000-$ 50,000 per year depending on experience Paid Vacation, Paid Health Insurance, 401k profit sharing plan pleasant work environment Location: NASSAU COUNTY N.Y. Job Type: Full-time Required experience: Wholesale Customer service working in an office environment Job Type: Full-time Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Ability to commute/relocate: Westbury, NY 11590: Reliably commute or planning to relocate before starting work (Required)

Are you a people person with a passion for technology? Do you love helping customers find the perfect solution? Then we want YOU to join our team as a Boost Mobile Sales Associate! We're looking for an enthusiastic and goal-oriented individual to represent Boost Mobile and help our customers connect with our amazing products and services. What you'll do: Deliver exceptional customer service and create a welcoming environment. Educate customers on Boost Mobile plans, phones, and accessories. Attain sales targets and contribute to a fun, high-energy team. Handle cash and credit transactions accurately. Maintain a clean and organized store environment. What we're looking for: Previous sales experience preferred, and experience in wireless industry sales is a big plus. Strong communication and interpersonal skills. Ability to speak and understand Spanish Basic computer proficiency. Reliable and punctual. Why join our team? Competitive pay Opportunity for growth and advancement within the company. Fun and supportive team environment. Ready to boost your career? Apply today! Please come to store on Saturday to apply

Before you respond, you MUST have: • Minimum of (1) year experience in dispatch/logistics., • -Minimum of 1 year in sales - preferably commission or tip based industry., • Knowledge of the greater NYC Metro area & Nassau county area., • A flexible schedule will be required, including days, nights and weekends. (This is not a typical 9-5 job.) Shifts sometimes will overlap and overtime is more frequent in this position. The ideal candidate should be punctual, reliable and show great integrity in their work. You must be able to function well in a team environment or individually. Attention to detail is important. The starting pay range is $16.50-$25/hour. Pay is commensurate with experience/ability and Bi-Lingual speakers will be offered more. We offer Paid Time Off and we strive to reward hard work and treat our employees fairly and with respect. We offer In-house training and support - • Working with a team that supports the company culture, • Constant phone communication, • Provide exceptional customer service & ability to lock in service requests (commissionable), • Process in coming and place out bound calls, • Digital dispatch for multiple trucks, • Full fill orders and service requests, • Must be able to multi task, • On-line GPS mapping, • Seek information and be resourceful, • Provide driver support, • Assist front counter, • Effectively communicate with vendors with positive friendly attitude, • Experience in towing industry a Plus but not required.

Qualifications We require a minimum of 1 year of retail sales experience You are naturally competitive and possess an outgoing and fun personality You demonstrate a passion for providing outstanding customer service You are able to work a flexible schedule, including nights, weekends and holidays You have strong communication skills and the ability to foster a customer-focused selling culture You have the capacity to work collaboratively with all other Psycho Bunny team members to achieve goals Benefits You’ll have the opportunity to learn, grow, and constantly expand your skill set You’ll have an entire team in your corner, ensuring that you are seen, heard, respected, and treated the way you want to be treated Casual dress code All the swag you can get with an amazing employee discount! Responsibilities As the company forges to scale exception growth, you’re presented with the opportunity to get involved and make a meaningful impact Reporting to the Store Manager, the Sales Associate, guarantees consistently high customer experience within the Store per Psycho Bunny’s core values and service standards You will assist with the store’s visual directives and maintain standards of housekeeping You will develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment You will protect store assets and inventory through awareness of loss prevention procedures and will report any violations to a supervisor You will employ an authentic approach to clienteling and building long-term relationships with customers with a focus on building sales You will build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail You will assist with all other duties as required by store management Job description Can you envision your future accomplishments as a SALES ASSOCIATE at PSYCHO BUNNY? WHO WE ARE Psycho Bunny is a worldwide menswear brand that had one mission when it was founded in New York back in 2005: to perfect the polo. Nearly two decades later, our quality-obsessed approach has built a devoted following of fashion-conscious individuals looking for exceptional-quality everyday staples that command attention—while remaining unconventional and daring. Today, color-driven collections extend to Pima cotton T-shirts, plush French terry sweats, versatile bottoms, elevated outerwear, need-to-have accessories, and a myriad of perfected polos. are reimagined for each drop, of which there are approximately 13 every year. Our global expansion in the fashion landscape is attributed to the eclectic personalities who have joined our ranks, making Psycho Bunny the creative community it is today—and will be tomorrow. WHY JOIN THE TEAM? This isn’t your typical workplace. Your voice will be heard. You’ll matter. And you’ll be instrumental in our unique brand’s ascent to new heights. Our rapid global expansion requires fluidity in an ever-changing high-performance environment. You’ll have the opportunity to learn, grow, and constantly expand your skill set. We’re looking for forward-thinkers who want to take ownership and drive change. As the company forges to scale exception growth, you’re presented with the opportunity to get involved and make a meaningful impact. If all this sounds appealing, we’d love to meet you! WHAT IS THE ROLE? Reporting to the Store Manager, the Sales Associate, guarantees consistently high customer experience within the Store per Psycho Bunny’s core values and service standards. HOW WILL YOU DO IT? • You will assist with the store’s visual directives and maintain standards of housekeeping., • You will develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment., • You will protect store assets and inventory through awareness of loss prevention procedures and will report any violations to a supervisor., • You will employ an authentic approach to clienteling and building long-term relationships with customers with a focus on building sales., • You will build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail., • You will assist with all other duties as required by store management. WHO YOU ARE Your achievements: We require a minimum of 1 year of retail sales experience. Your contribution: • You are naturally competitive and possess an outgoing and fun personality., • You demonstrate a passion for providing outstanding customer service., • You are able to work a flexible schedule, including nights, weekends and holidays., • You have strong communication skills and the ability to foster a customer-focused selling culture., • You have the capacity to work collaboratively with all other Psycho Bunny team members to achieve goals. WHAT WE OFFER You’ll have an entire team in your corner, ensuring that you are seen, heard, respected, and treated the way you want to be treated. That includes access to our employee benefits: • Casual dress code, • All the swag you can get with an amazing employee discount! We thank all applicants; however, only those selected for an interview will be contacted

We are looking for an enthusiastic Sales advisor to provide advice and assistance to customers to maximize the likelihood of a sale. You will be responsible for a variety of duties that pertain to creating an attractive environment for customers. Approach customers and offer them advice on products to persuade them to buy Provide information and other services such as handling returns of merchandise Locate products on behalf of customers Deal with complaints in a patient and helpful manner Take and record orders through a computer system in person or over the phone/e-mail Update customer information in databases Go the “extra mile” to meet targets Monitor shelves inventory and unload new products when needed Maintain a clean and orderly environment in the store

We are looking for an enthusiastic Sales advisor to provide advice and assistance to customers to maximize the likelihood of a sale. You will be responsible for a variety of duties that pertain to creating an attractive environment for customers. Approach customers and offer them advice on products to persuade them to buy Provide information and other services such as handling returns of merchandise Locate products on behalf of customers Deal with complaints in a patient and helpful manner Take and record orders through a computer system in person or over the phone/e-mail Update customer information in databases Go the “extra mile” to meet targets Monitor shelves inventory and unload new products when needed Maintain a clean and orderly environment in the store