Customer Service jobs in Hauppauge, New York - Page 3Create job alerts

Job DescriptionJob Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order assembly and cleaning of the store. A CSR may be trained to make pizza, and other food items as part of their advancement with Domino's.

Job DescriptionJob Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order assembly and cleaning of the store. A CSR may be trained to make pizza, and other food items as part of their advancement with Domino's.

Job Description Customer Experience Representative Hybrid Office Environment – Hauppauge, NY Office Who We Are United States Luggage Company is a 3rd generation, family-owned business, that owns and the industry leading brand, Briggs & Riley. At Briggs & Riley, we don’t just make luggage — we craft lifelong travel companions. Known for our iconic designs and our true lifetime guarantee, we set the industry standard for premium travel products. Now we’re looking for a Customer Experience Representative to be the voice of Briggs & Riley and deliver the exceptional service our travelers deserve. What We Offer At US Luggage, you can forge a career path that is based on you, your strengths, and ambitions. We thrive on innovation, creativity and most of all, family values. The average tenure of our team members is 10+ years, and as a 5-time winner of Top Workplaces on Long Island, our secret sauce is our culture and our core values. For our employees, it’s not just a job, it’s about making a significant contribution to the performance of our company. We are always looking to add talented individuals to our team who are curious, self-motivated and want to help us change the future of travel. Are you ready to begin your journey with us? What to Expect We are looking for a creative, detailed and passionate individual to join our world-renowned culture as a Customer Experience Representative. As a Customer Experience Representative, you’ll be the voice of Briggs & Riley, helping travelers worldwide with the service and support that reflect our premium brand. Your day-to-day may include: • Being the first point of contact for customers (primarily via phone, occasionally by email)., • Handling a high volume of inquiries during peak travel seasons., • Assisting with product questions, returns, and our iconic lifetime guarantee., • Referring customers to local repair facilities or directing them to our website/retailers., • Processing orders, tracking repairs, and resolving issues with accuracy and empathy., • Partnering with warehouses, retailers, and repair centers to ensure seamless solutions., • Reviewing and resolving backorders and open order reports., • You are highly organized and passionate about providing an exceptional customer experience, • You are a curious problem solver who loves to find solutions, • You have exceptional communication skills and like interacting with diverse teams, • You have a strong understanding of accountability by taking ownership of your actions and choices, • You’re open to new ideas, love a challenge, and realize that we all bring different strengths to the table, • 3+ years of telephone-based customer service experience, ideally with consumer good, • Passionate about helping people, with empathy, patience, and strong problem-solving skills, • Highly organized, detail-oriented, and able to manage multiple priorities with ease and sense of urgency, • Strong communication skills— especially over the phone, but also with polished written skills, • Previous experience working with or knowledge of luggage, handbags or similar travel products is a plus, • Previous experience working with parts and components is a plus, • Customer centric approach with the ability to adapt/respond to different types of customers, • Possess the ability to find creative solutions for customer issues, • Competitive salary plus bonus incentive, • Generous PTO, • 9 Paid Holidays, • Competitive health plan, including medical, dental, and vision, • Ancillary benefits including paid Short Term Disability and Life Insurance, • Voluntary Long Term Disability & Identity Insurance, • Flexible Spending Accounts, • 401K with company match, • Profit Sharing Plan, • Hybrid Work Schedule in Hauppauge Office, • Learning and development opportunities, • Fun team building events, • Employee Discounts, • $5,000 Employee Referral Bonus, • Scholarship Program for Employee’s children, • Family, • Keep your Commitments, • Whatever It Takes, • Respect & Dignity, • Smart & Steady, • Do the Right Thing, • Passion, Pride & Loyalty As a US Luggage team member, you will be part of our community efforts that are committed to giving back to the communities where we live, work and travel. We have a Spirit Committee focused on helping us to give back in such programs as: • Make a Wish Foundation, • Juvenile Diabetes Research Foundation, • Comfort Cases, • RewearAble Program with ACLD

Home Depot - 475 COMMACK ROAD [Sales Associate / Team Member] As a Customer Service/Sales Associate at Home Depot, you'll: Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance; Provide information to customers in order to sell an entire projec

We are seeking a highly motivated and results-driven Financial Services AWS Account Manager to focus on hunting in greenfield territories and opening new accounts. Demonstrated success in meeting or exceeding sales targets within strategic accounts. Provide regular updates and strategic insights to

As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing product information. You will play a key role in enhancing the customer experience, ensuring customer satisfacti

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet

Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Monitor and maintain activity/suspense to ensure timely completion. Stay updated on company policies and procedures.

You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. While this position is remote, you will have lots of support.

Customer Service Representative. Demonstrate customer service skills; excellent phone etiquette a must. Our goal is to not only to provide exceptional customer service to our clients, but also to create an environment where employees flourish.

Are you looking for a fast-paced environment with great earning potential? The demand for automotive services is increasing!!! -- Nissan of Smithtown is looking for several Call Center Representatives to keep up with the demand in phone traffic. Call and email prospects in an effort to set an appoin

If you're a seasoned professional experience in Audio & Visual integration with a proven track record in business development, strategic planning, and team building, we would love to hear from you. A minimum of 5 years of experience in an Account Management or Business Development role, within the A

We are seeking a Client Services Coordinator to provide client-facing support and internal team assistance.

What You'll Do * Work to promote customer service in the store by greeting and supporting customer needs * Promote a neat and clean store appearance at the entrance * Conduct associate package checks * Conduct building and physical security inspections to minimize exposure to loss * Promote

The AM will be required to meet and exceed both corporate and reg Account Manager, Manager, Business, Sales, Transportation, District Manager, Manufacturing, Accounting. The Account Manager (AM) is responsible for managing the sales process and driving profitable sales growth within an assigned sale

Qualifications 1-3 years Customer Service experience, door industry preferred.

At BrightView, the best teams are created and maintained here.If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest.We're looking for an Account Manager.Can you picture yourself here? Here's what you'd do: The Acc

Job Description Core Responsibilities: • Implement programs, special events, giveaways, promotions as directed by Marketing Department., • Marketing sales including but not limited to telemarketing, face to face interaction, emailing, etc., • Ability to service all guest in a professional, timely and efficient manner., • Ensure work area appears professional, clean, and inviting to guests, • Ability to explain contests, drawings, promotional giveaways, and player’s club benefits to guests as detailed in approved gaming submissions., • Monitor the gaming floor to identify registered players or prospective players., • Accountable to understand and comply with all regulatory guidelines, submissions, policies, and procedures., • Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance., • Adhere to the marketing plan set forth by the Sr. Director of Marketing, by implementing promotions and giveaways as directed, reviewing necessary information to achieve a successful event., • Escalate guest complaints and issues immediately to Guest Service and Player Rewards Supervisor., • Maintain strict confidential guidelines concerning all guest interactions and records., • Complete all necessary paperwork in a timely manner., • Must Role Model Company guest service program., • Other duties as assigned. Qualifications/Requirements: • High School Diploma or GED required., • Must be able to obtain a New York State Gaming license., • Guest service experience preferred., • Experience in casino marketing preferred., • Equivalent combination of education and experience will be accepted providing the required skills and knowledge for successful performance. OTHER • Working knowledge of Microsoft Word and Excel, • Excellent guest service skills required, • Excellent verbal skills required, • Ability to multitask and work in a fast-paced environment., • Ability to perform successfully under pressure., • Organizational and time management skills required., • Regularly required to work in front of a computer, • Manual dexterity for data entry/typing duties, • Able to lift and carry up to thirty pounds occasionally, • Occasional bending, reaching, climbing on step stool, lifting, • Able to stand for up to 8 hours a day, • Frequent exposure to, and utilization of, computer, • Ability to lift and carry up to 30 pounds frequently., • Weekends, holidays, and Swing Shifts may be required

Job Description Our representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the options available, and help them select the best plan to fit their family's needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players. Job Requirements: • Reach out to individuals who have requested more information on the benefits we offer, • Schedule Zoom meetings with these members, • Customize new benefit plans and adjust existing plans to fit the current needs of each client, • Establish and maintain relationships with existing and new clients, • Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments, • Provide attentive customer service and any necessary administrative support in response to members' needs, • Respond to and resolve client questions and concerns regarding their benefits, • Medical (BlueCross BlueShield), • Dental, Vision, and Hearing insurance, • Company stock options offered, • Retirement benefits from renewal income, • Comprehensive paid training program, • Monthly performance-based bonuses, • Weekly pay with a competitive commission structure, on average, $58,000 to $65,000 annually in the first year, • Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)

Job Description Customer service representative for a busy insurance agency located in Northport, NY. Must be good with people and have a pleasant phone manner. Basic office computer skills and the ability to learn quickly are a plus.

Job Description We are seeking a Customer Service Admin Counter Person to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries and complaints, • Provide information about the products and services, • Troubleshoot and resolve product issues and concerns, • Document and update customer records based on interactions, • Automotive body repair or related, • Bi-Lingual (Spanish), • Previous experience in customer service, sales, or other related fields, • Ability to build rapport with clients, • Ability to prioritize and multitask, • Positive and professional demeanor, • Reliable Dependable, • Excellent written and verbal communication skills, • Organized, • Ability to learn on the fly

Job Description About Us: Patriot Energy Solution is a growing home performance company committed to energy efficiency, customer satisfaction, and delivering quality service through the NYSERDA EmPower+ program and other residential energy initiatives. We value professionalism, clear communication, and integrity in every interaction. Position Summary We are seeking a reliable, professional, and friendly Customer Service Representative to join our team. The CSR is the first point of contact for clients and plays a critical role in ensuring a smooth customer journey from initial inquiry through project completion. Responsibilities * Answer incoming phone calls, emails, and messages in a prompt and professional manner * Provide accurate information about our services, appointments, and programs (especially NYSERDA EmPower+ offerings) * Follow up with clients post-service to ensure satisfaction and answer any additional questions * Update client files, track progress, and document all interactions in the CRM * Handle complaints or concerns with empathy and escalate complex issues to management when needed * Maintain a calm, positive demeanor under pressure or with difficult clients * Assist with basic administrative tasks such as filing, scanning, and document preparation Qualifications * High school diploma or GED required; associate’s or bachelor’s degree a plus * 1+ year of customer service experience (in energy, construction, or home services is a plus) * Strong verbal and written communication skills * Comfortable using phones, email, and web-based CRM systems * Proficient in Microsoft Office Suite (Word, Excel, Outlook) * Highly organized, detail-oriented, and capable of multitasking * Bilingual (Spanish/English) is a plus, but not required * Must be dependable and punctual with a positive attitude Company DescriptionPatriot Energy Solutions is a leading provider of home energy upgrades, proudly serving homeowners across Long Island, New York City. As a certified contractor through the NYSERDA and PSEG Home Energy Efficiency programs, we specialize in whole-home insulation, air sealing, and energy-saving upgrades designed to lower utility costs and improve comfort for our clients all at little to no cost for qualifying households. While we also offer solar energy system installations, our primary focus remains on the NYSERDA insulation programs, helping New Yorkers reduce their carbon footprint and monthly expenses. Why Work With Us? We take pride in doing everything in-house — no subcontractors, no shortcuts. Every team member receives comprehensive training, hands-on experience, and the support needed to grow in a high-demand, future-focused industry. At Patriot Energy Solutions, we’re not just building homes we’re building opportunities. Whether you’re just starting out or looking to make a meaningful career change, we’re committed to helping you succeed.Patriot Energy Solutions is a leading provider of home energy upgrades, proudly serving homeowners across Long Island, New York City. As a certified contractor through the NYSERDA and PSEG Home Energy Efficiency programs, we specialize in whole-home insulation, air sealing, and energy-saving upgrades designed to lower utility costs and improve comfort for our clients all at little to no cost for qualifying households.\r\n\r\nWhile we also offer solar energy system installations, our primary focus remains on the NYSERDA insulation programs, helping New Yorkers reduce their carbon footprint and monthly expenses.\r\n\r\nWhy Work With Us?\r\nWe take pride in doing everything in-house — no subcontractors, no shortcuts. Every team member receives comprehensive training, hands-on experience, and the support needed to grow in a high-demand, future-focused industry.\r\n\r\nAt Patriot Energy Solutions, we’re not just building homes we’re building opportunities. Whether you’re just starting out or looking to make a meaningful career change, we’re committed to helping you succeed.

Job Description Here’s a refreshed version of your posting that makes it more inviting, candidate-focused, and exciting while still staying professional: Customer Service Representative Location: Edgewood (Brentwood/Deer Park), NY – On-site role Full-Time | $18–$21/hour + Benefits, PTO, 401(k), and Profit Sharing Be the voice of a trusted brand! For more than 45 years, WindowRama has been helping customers transform their homes. As a Customer Service Representative, you won’t just answer phones—you’ll make a real impact by guiding customers, solving problems, and creating positive experiences every day. This is a great opportunity to grow your career with a supportive team, hands-on training, and plenty of room to advance. Essential Job Functions: • Manage large amounts of inbound and outbound calls in a timely manner and enter all calls into system., • Ability to take calls and maintain a pleasant composure., • Coordinate & communicate with sales personnel., • Work independently to resolve customer service issues., • Serve as liaison between customers and the sales team., • Complete reports and other tasks/assignments as required., • Follow up on Internet Leads and installation., • Ability to schedule deliveries with customers., • Ability to process customer payments.Who You Are A natural problem-solver who loves helping people * Confident communicator (both written and verbal) * Detail-oriented with strong organizational and data entry skills * Comfortable with multi-line phone systems and computer applications What We Offer * Competitive pay: $18–$21/hour * Comprehensive benefits: Health, Dental & Vision Insurance * Paid Time Off: Holidays, Vacation & Sick Days * Retirement savings with 401(k) + company match * Profit Sharing Program – share in the company’s success * Training, mentorship, and career growth opportunities Requirements * 1+ years of customer service experience * Strong communication and problem-solving skills * High School Diploma or equivalent * Comfortable using Microsoft Office, Google, and IBM AS400 About the Role This is an on-site position in a welcoming office environment. You’ll collaborate with a dedicated team and enjoy meaningful, day-to-day customer interactions that keep things engaging and rewarding. Join a company where your voice matters, your growth is supported, and your work makes a difference. Apply today and start building your future with WindowRama! Physical Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, talk, and hear. The employee can expect to work in a favorable office environment. WindowRama, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other category protected under law. In addition to federal law requirements, WindowRama, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job DescriptionSalary: $21.00-$25.00/hr ARE YOU READY TO GROW AND ADVANCE YOUR CAREER? JOIN OUR TEAM! Accurate Personnel is hiring immediately for an Account Manager to join our team in Islandia, New York! This individual will be responsible for understanding the needs of our clients and recruiting a pipeline to fill those needs. The ideal candidate will possess 1 to 2 years of staffing industry experience and bilingual ability (English & Spanish). Apply online and kick-start your career today! Pay, Schedule, and Location • $21 - $25/hour, paid weekly, plus bonus earning potential., • Excellent benefits package: Medical, Dental, and Vision, • Daytime, Monday - Friday, • Located in Islandia, New York. Duties and Responsibilities • Understand the needs of our clients and recruit a pipeline to fill those needs, • Educates and sells candidates on various open positions, • Thoroughly screens clients to accurately fill positions with specific requirements, • Documents interactions with clients and employees, • Willingness to perform client visits and job fairs as needed, • An ability to interview, hire, and manage a candidate pool according to Accurate Personnel policy Requirements and Qualifications • High school diploma or equivalent, • Bilingual (English & Spanish) preferred, • Ideally possesses at least 1 to 2 years of experience within the industrial staffing industry, • Demonstrates knowledge of EEO policy, • Highly organized multitasker who works well in a fast-paced environment, • Excellent time management skills and be able to work independently with limited supervision. -- (Salary range based on experience) ABOUT ACCURATE PERSONNEL Everybody needs to work, but turning that work into a rewarding career is what separates Accurate Personnel from any other job. When you join our corporate team, you are joining an industry-leading company that has been a community asset for 45 years. From our origins as a boutique Chicagoland office to our current nationwide reach, Accurate Personnel has always been about helping people. Apply at Accurate and you will have everything needed to reach your full potential: competitive salaries, an outstanding bonus schedule, a work-life balance, and an excellent benefits package. If you want to make a difference in your community while building a successful career, join our team today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description We’re IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to one simple, powerful platform. IntelliShift provides these customers with a level of insight they’ve never had before to improve safety, establish next generation operational efficiency, and make intelligent decisions. Our consistent, organic growth plus a recent $70M investment has accelerated the expansion of our fantastic team and we are currently seeking to add a service-minded Account Manager to the team. As an Account Manager, you are a critical part of our customer-facing team. You will be responsible for aligning with our customers on their business objectives and success criteria. You will work cross functionally with the sales, onboarding, support, and services teams to ensure a good and consistent customer experience. Account Managers will work to ensure that customers are maximizing their value from the technology and will serve as their internal advocates by sharing feedback and partnering with our product teams to deliver technology that aligns with the direction of the industry. At the end of the day, our mission is to ensure our customers have realized value with IntelliShift and are transforming how their companies manage and operationalize their fleet management. This team is based out of our HQ in Commack, NY so ideally we are looking for an onsite presence so that you will have the benefit of our development & training offerings. However, we will also consider fully remote candidates with relevant experience. What you will do: • Develop and manage client portfolios with a deep knowledge of the customer’s business goals and success criteria., • Deeply understand the IntelliShift platform's capabilities and explain them to business of all types - transportation, food and beverage delivery, utilities, field service and many more., • Build and foster relationships with customers., • Increase our penetration for business relevant products and service offerings for our clients., • Consult with customers on a regular cadence to ensure business alignment and to maximize their value from the partnership., • Act as a liaison between the customer and other teams at IntelliShift to prioritize issues, elicit feedback, or present customers with new opportunities., • Manage all customer subscriptions to ensure high retention and mitigate churn risk, as well as position new products for customers consumption., • Identify and execute growth opportunities tied to upsell, cross-sell, and expansion. What you'll need to do it: • 2+ years of Account Management/Technical Sales/Customer Success., • Successful sales experience at a SaaS company strongly preferred., • Experience managing renewals and upsells required., • Experience with Salesforce required., • Experience supporting or working with technical products., • Ability to manage customers with diverse and complex needs across multiple industries., • Build and maintain appropriate relationships at all levels with your customer accounts., • Self-driven and proactive nature., • Excellent communication and interpersonal skills., • High technical aptitude and interest in learning new technologies., • Strong business acumen., • Ability to juggle competing demands and priorities., • Team-oriented and with a strong ability to develop relationships internally and externally., • Demonstrable ability to meet/exceed Sales targets., • Understanding of managing churn., • Experience with renewing long-term agreements. The values you’ll live by as part of the team: • Customer-Obsessed- Our customers are at the center of everything we do. When they win, we win. We’re more than just a vendor; we’re committed partners., • No-Box Innovation- Forget thinking outside the box—what box? We embrace bold ideas and build what hasn’t been built before to drive our customers and ourselves forward., • Growth Through Friction- Not all friction is bad. We challenge inefficiencies, drive innovation, push for a stronger business, and break through limits., • Trust Through Action- Promises don’t build trust—actions do. We lead with transparency, act with integrity, and stay committed to always doing right by those we work with. We offer competitive compensation, commensurate with experience; $60-70k base salary plus commission. We also offer outstanding benefits to simplify the lives of our employees and show them how much we appreciate their contributions. IntelliShift provides company-subsidized medical, dental, and vision insurance for all FT employees and 401K with a 4% company contribution. Click this link to get more information on the company

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description W Services Group represents a team of subject matter experts in cleaning, construction, and emergency response services. Our quality focused employees and contract partners successfully develop, implement, and manage projects and programs for multi-site groups across North America. We have earned a reputation of being a high value provider and are best known for truly partnering with our clients in a highly collaborative environment. This level of partnership yields real solutions and best supports our clients’ brand image. Our structure is designed around our clients and is focused on being highly collaborative through market teams across all departments. Our personnel are empowered to make decisions and resolve issues in order to achieve a high level of client satisfaction in a rapidly changing environment. Partner with W Services to experience the difference and the new standard of clean. We are founded on the principles of a family business environment where the standard is to care, listen, respect, and trust one another. About the Role: Client Experience Account Manager Acts as the client representative within the W Services organization. Ensures that all external and internal service requirements are properly executed to proactively meet and exceed WSG clients’ expectations and program objectives. Responsible for auditing procedures and contributing to issue resolution. To ensure the highest quality results and communication contribute to long-term productive client relationships and, subsequently, the long-term success of our business. Key Responsibilities Client Relationship & Facilities Program Management • Act as the primary liaison for assigned corporate clients, managing all aspects of their facilities programs across multiple sites., • Maintain overall accountability for the success and satisfaction of client accounts., • Build and maintain strong client relationships through proactive communication, regular performance reviews, and a consultative approach to solving facilities-related challenges., • Identify and support organic growth opportunities in service lines such as janitorial, construction, emergency response, and all services provided by W Services. Service Delivery Oversight • Monitor account performance and present strategic recommendations to clients., • Oversee the implementation of new services or site rollouts, coordinating with internal teams and vendors to ensure seamless transitions and consistent service delivery., • Monitor and close tickets within the Resolution Tracking System (RTS) while contributing to trend reporting and continuous improvement efforts., • Conduct audits and partner with field teams to ensure adherence to performance expectations and compliance requirements. Financial Accountability & Regulatory Communication • Support financial management of client accounts, including pricing proposals for new services, invoicing alignment, and account receivables follow-up when needed., • Communicate changes in labor regulations, minimum wage adjustments, and sales tax updates that may impact service pricing or delivery. Additional Responsibilities • Coordinate with internal departments—Field Operations, Procurement, Compliance, Construction, Finance, and Executive Leadership—to align client goals with service capabilities., • Participate in cross-functional meetings to identify areas of operational improvement and share client feedback for service enhancement., • When needed, provide after-hours support for critical client needs, urgent service requests, and escalations., • Special projects will be assigned as needed. Knowledge and Skill requirements • Minimum of 5 years industry experience, • Keen attention to detail and adherence to deadlines, • Excellent verbal & written communication skills, • Experience delivering client focused solutions based on clients’ needs., • Natural relationship builder with integrity, reliability, and maturity