Customer Service jobs in Kingston, New York - Page 2Create job alerts

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Customer Service/Sales | Home Depot. Position Purpose: Customer Service/Sales associates provide fast, friendly service by act

Seeks to obtain industry information, new product information, coverage, and technology to continuously improve knowledge performance.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with questions and recommendations.Manage sales transactions while working assigned cash register.Maintain se

Signage Consultant / Customer Service Representative.Are you passionate about helping customers and interested in the dynamic world of signage? Join our team at FASTSIGNS of Kingston, NY, where creativity meets customer care.We are seeking a dedicated and energetic Customer Service Representative to

Experience in customer service or a related field is preferred, but not required. Signage Consultant / Customer Service Representative. Are you passionate about helping customers and interested in the dynamic world of signage? Join our team at FASTSIGNS of Kingston, NY, where creativity meets custom

As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing product information. You will play a key role in enhancing the customer experience, ensuring customer satisfacti

Company Description The CIMA Group LLC doing business as Wana Brands is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. AAP/EEO Statement The CIMA Group LLC is an Equal Opportunity employer. With the transition of Acreage

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all fron

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

Exemplifies standards of hospitality and service to our internal and external customers.Greets and directs visitors, residents and their families to their destination, and is a resource for information and guidance.The Guest Services Representative works to create a helpful, positive first impressio

We are seeking an experienced, Commercial Lines Account Manager to join our growing Commercial Lines Team! This team member's main responsibility will be to provide customers with product and service support to achieve overall customer satisfaction. Commercial Lines Account Manager. Support sales te

Job Description At Archtop Fiber, our mission is to be the true fiber of your community! We believe in the power of local connectivity and dedication to bridging the digital divide in rural and suburban cities across the Hudson Valley and beyond. We have seen how larger cities often receive priority for broadband infrastructure upgrades, leaving smaller communities underserved. That’s why we prioritize serving “Main Street” communities by investing up to $350 million in private funding to build over 2,500 miles of fiber-optic infrastructure. Job Summary Archtop Fiber is seeking a Customer Experience Training Manager who will play a pivotal role in developing impactful learning solutions that drive performance across customer-facing teams in a Telecommunications Customer Care environment. This role blends instructional design expertise with deep knowledge of Contact Center operations and Customer Experience (CX). The ideal candidate will create and deliver dynamic, digital-first learning experiences, leveraging modern tools and methodologies to upskill teams supporting sales, technical troubleshooting, billing, retention, and general inquiries. This individual partners closely with business stakeholders to analyze training needs, design engaging content, and evaluate program effectiveness—ensuring alignment with KPIs such as First Call Resolution (FCR), CSAT, NPS, AHT, conversion rates, and compliance standards. Job Responsibilities • Conduct training needs analyses to identify performance gaps and learning opportunities across all care functions including sales, technical support, and customer service., • Design and develop effective learning programs using the ADDIE model, a five-step instructional design process that includes Analysis, Design, Development, Implementation, and Evaluation. This model ensures that learning programs are purpose-driven, effective, and measurable., • Build curriculum roadmaps and role-based learning journeys tailored for call center agents, supervisors, and support teams in telecom., • Create interactive eLearning modules, facilitator guides, job aids, knowledge articles, and multimedia assets (videos, infographics, simulations)., • Leverage tools such as Articulate Storyline, Adobe Captivate, and Camtasia to produce engaging and mobile-optimized content., • Integrate gamification and scenario-based learning to simulate live customer interactions and product knowledge, including sales techniques, handling objections, and troubleshooting telecom products and services., • Collaborate with subject matter experts (SMEs), QA, operations, and marketing to ensure content accuracy, compliance, and business relevance., • Administer and optimize Learning Management Systems (LMS), track learner progress, and generate reports to evaluate training impact and engagement., • Facilitate train-the-trainer sessions and support on-the-floor nesting programs for new hires and upskilling initiatives., • Regularly evaluate training programs using Kirkpatrick’s model or similar frameworks to assess learner performance and business impact., • Stay current on industry trends, Archtop Fiber’s products, digital CX innovations, and customer lifecycle strategies to ensure training content remains relevant and effective. Job Requirements • Bachelor’s degree in Instructional Design, Learning & Development, Education, or a related field; or 2+ years’ experience in instructional design with a strong focus on care training., • Experience in Telecommunications highly desired., • Strong proficiency in instructional design tools: Articulate Storyline, Adobe Captivate, Camtasia Studio, SnagIt, and MS PowerPoint., • Multimedia creation experience using Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects)., • Skilled in LMS platforms (e.g., Cornerstone, Workday Learning, SuccessFactors)., • Familiarity with web and video production tools including digital microphones, webcams, screen-capture software, and video editing., • Proven success designing and delivering training for telecom/fiber sales and care operations (e.g., inbound/outbound sales, technical support, billing, and retention)., • Hands-on experience with digital-first learning design, blended learning approaches, classroom and virtual instructor-led sessions., • Strong project management skills and ability to work independently across multiple initiatives and stakeholders. Benefits • Competitive salary: $85,000 - $95,000 per year plus bonus, • Comprehensive health, dental, and vision insurance, • 401(k) with company match, • Paid time off and holidays, • Career development opportunities in a growing company Archtop Fiber is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all.

Job DescriptionCall Center Representative Romeo Auto Group is expanding its BDC (Business Development Center) and is looking for a Call Center Rep! Do you have excellent phone and writing skills? Have you ever worked in a call center? Are you looking to supplement your base pay with bonuses based on your efforts and production? This is the position for you! Come join a family-run business that has been helping customers buy cars for almost 40 years! Romeo Auto Group was founded in South Glens Falls in 1982 and opened its first Kingston location in 2000. For nearly 40 years, we've been exceeding customer's expectations and have many long-time employees who have had successful careers with our company. We offer extremely competitive pay, great benefits, including an exceptional 401(k) match program, along with a fun and exciting working environment. We'll offer you... • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Eager to learn, • Self-driven, • On time, • Good people skills, • Looking for a career, not just a job, • Opportunity for advancement, • Chatty and good with people!, • Professional phone and writing/email/text skills Pay: $34,840.00 - $60,000.00 per year Schedule: • Monday to Friday, • Sales: 1 year (Preferred), • Call center: 1 year (Preferred), • Driver's License and a clean driving history (Preferred)