Commercial Lines Account Executive | Client Service Manager
2 years ago
Johnson City
Job DescriptionJob Title: Commercial Lines Account Executive | Client Service ManagerSalary: $80,000 - $95,000 plus comprehensive health benefitsLocation: Johnson City, NY Job Summary: As a Commercial Lines Account Executive or Client Relationship Manager in our dynamic insurance team, you'll act as a primary agent for Producer assigned accounts. This role involves both servicing and solicitation activities. You'll manage a mid-market book of business and lead a dedicated service team, ensuring high-quality client management and business growth. Key Responsibilities: • Independently manage client services and maintain relationships with minimal oversight from Producers., • Direct a service team to manage a mid-market book of business effectively., • Participating in interviews and responding to RFPs., • Analyze and present renewal options to clients, selling renewal business and additional coverage lines., • Promote various services offered by our agency through tailored Producer Service Proposals., • Provide expert analysis and recommendations on clients' existing coverage plans., • Select carriers for solicitation, negotiating beneficial terms and premiums., • Address and resolve client inquiries, including benefits and claims issues., • Review and ensure the accuracy of client coverage contracts and amendments., • Manage and negotiate contracts with third-party vendors on behalf of clients., • Oversee and support a dedicated service team.Qualifications:, • Bachelor’s degree or an equivalent combination of education and experience., • 5-7 years of relevant work experience in the insurance field., • Designations are a plus CIC, CISR, CSRM, AAISkills:, • Exceptional verbal and written communication abilities., • Strong problem-solving and time management skills., • Teamwork-oriented mindset., • Proficient in planning, organization, and prioritization., • Well-versed in Microsoft Office Suite, AMS360 or Applied TAM/EPIC.Salary Context: The national average salary for similar roles ranges from $75,000 to $95,000 , excluding bonuses or benefits. The offered base pay will be determined based on experience, skills, certifications, education, and in consideration of internal equity and market data.