Customer support jobs in Ossining, New York (NY) State

Medical, dental + vision coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll: Work directly with patients via inbound calls, to assist them with getting connected to mental health care; Obtain information regarding patient needs and preferences, and escalate to a Care Navigator ...

Medical, dental + vision coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll: Work directly with patients via inbound calls, to assist them with getting connected to mental health care; Obtain information regarding patient needs and preferences, and escalate to a Care Navigator ...

Competitive pay / Health, dental & vision / 401k matching / PTO / Paid training - As a Customer Service Rep you'll: Support customers from the front lines; Enable first call resolution; Handle a broad range of customer service call types such as processing extensions of expired products, enrollin...

At Home - JobID: 16121 [Retail Associate / Team Member] As a Customer Support Associate at At Home, you'll: Provide customers a positive shopping experience with a smile and a can-do attitude; Perform cashier duties accurately while processing all transactions per policy; Maintain 5S standards in...

Experience supporting customer IT needs within a global team supporting multiple regions and time zones. Support our core platforms - user support, ticketing, procurement, and provisioning. Take ownership of customer issues escalations as a member of the IT support staff applying your understandi...

At least 2 years’ experience as part of a service/support team assisting a financial market customer base; or within an IT service support environment, managing software applications and or data services to end users. You will perform a critical role in ensuring their support services are second ...

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to ensure success along their treatment journey; Br...

Up to $20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer Support Associate you'll: Approach user inquiries with a cool, open-minded approach and make sure that their concerns are being fully heard; Deliver excepti...

Competitive pay / Medical, dental & vision / 401k - As a Customer Support Associate you'll: Quickly respond to customers' concerns or inquiries across all platforms, including phone, text, email and social media to ensure they have an OUTSTANDING experience; Proactively address customers' problem...

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the ...

Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fai...

Up to $90K per year / Health, dental & vision / PTO - As a Customer Support Specialist you'll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot product issues and bugs from start to finish; Help customers by identifying t...

Competitive salary / 100% paid medical, vision, dental, disability, & life insurance - As an Associate Customer Support Rep you'll: Effectively resolve customer inquiries in a considerate and timely manner via email, chat, and phone; Compose thoughtful, personalized responses for a variety of cus...

Up to $45K per year / No experience required - As a Customer Support Specialist you'll: Handle incoming customer queries via email and live chat; Ensure a high level of customer satisfaction by understanding customer needs and providing solutions that meet or exceed expectations, while maintainin...

As a Customer Support Rep you'll: Be the primary port of first call for customer inquiries from schools & teachers; Help support schools in completing any bookings that they are struggling to make online; Work collaboratively with operations and sales to deliver an amazing service to schools and ...

Medical, dental, and vision / PTO - As a Customer Support Advocate you'll: Educate customers about the Brightwheel product; Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues; Communicate clear and concise instructio...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

Competitive Salary / Full Medical, Vision and Dental insurance coverage / PTO - As a Customer Support Rep you'll: Support customer happiness and retention working cross-functionally with customer success, engineering, product, and sales; Respond to support tickets and identify their issues; Relay...

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficientl...

Competitive Pay / Email Only - As a Customer Support Specialist you'll: Respond to customer requests via email or written communication promptly; Ensure the highest standard of customer care is delivered (e. Draft and improve customer-facing and internal support documentation; Leverage AI tools t...

Competitive Pay - As a Customer Support Rep you'll: Gain a strong technical knowledge of the product to assist users in setting up, adjusting, and optimizing their Clay tables and automated workflows; Respond promptly to customer support tickets via chat; Investigate potential bugs and report to ...

Competitive salary / Home office budget / 100% paid medical, dental & vision / PTO / 401k matching - As a Customer Support Specialist you'll: Support existing customers via email and phone; Diagnose & troubleshoot client issues; Onboard new customers with training calls and check-ins; Continuousl...

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...