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Applied Researcher II (AI Foundations, LLM Core and Agentic AI) Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. In this role, you will: * Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. * Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate: * You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. * Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. * Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea. * A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond. * Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. * Has a deep understanding of the foundations of AI methodologies. * Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. * An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. * Experience in delivering libraries, platform level code or solution level code to existing products. * A professional with a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. * Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Basic Qualifications: * Currently has, or is in the process of obtaining, PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date plus 2 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 4 years of experience in Applied Research Preferred Qualifications: * PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields * LLM * PhD focus on NLP or Masters with 5 years of industrial NLP research experience * Multiple publications on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) * Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) * Publications in deep learning theory * Publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR * Optimization (Training & Inference) * PhD focused on topics related to optimizing training of very large deep learning models * Multiple years of experience and/or publications on one of the following topics: Model Sparsification, Quantization, Training Parallelism/Partitioning Design, Gradient Checkpointing, Model Compression * Experience optimizing training for a 10B+ model * Deep knowledge of deep learning algorithmic and/or optimizer design * Experience with compiler design * Finetuning * PhD focused on topics related to guiding LLMs with further tasks (Supervised Finetuning, Instruction-Tuning, Dialogue-Finetuning, Parameter Tuning) * Demonstrated knowledge of principles of transfer learning, model adaptation and model guidance * Experience deploying a fine-tuned large language model Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $262,500 - $299,600 for Applied Researcher II McLean, VA: $262,500 - $299,600 for Applied Researcher II New York, NY: $286,400 - $326,800 for Applied Researcher II San Francisco, CA: $286,400 - $326,800 for Applied Researcher II San Jose, CA: $286,400 - $326,800 for Applied Researcher II Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Lead AI Engineer Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies * At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, integrating, delivering, and supporting complex AI systems * Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies * At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, integrating, delivering, and supporting complex AI systems * Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead AI Engineer At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies * At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, delivering, and supporting AI services * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $193,400 - $220,700 for Lead AI Engineer McLean, VA: $193,400 - $220,700 for Lead AI Engineer New York, NY: $211,000 - $240,800 for Lead AI Engineer San Francisco, CA: $211,000 - $240,800 for Lead AI Engineer San Jose, CA: $211,000 - $240,800 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead AI Engineer ( MLX, Gen AI Platform Services, Agentic AI) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies * At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, delivering, and supporting AI services * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer Cambridge, MA: $197,300 - $225,100 for Lead AI Engineer San Francisco, CA: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Lead AI Engineer (LLM Customization and Finetuning) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies * At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, integrating, delivering, and supporting complex AI systems * Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Lead AI Engineer (FM Hosting, LLM Inference) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies * At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, integrating, delivering, and supporting complex AI systems * Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Distinguished AI Engineer Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * You will play a crucial role to architect and launch conversational experiences that are powered by state of art Generative AI capabilities to millions of Capital One customers * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, Engineering, or AI plus at least 8 years of experience developing AI and ML algorithms or technologies, or Master's degree plus at least 6 years of experience developing AI and ML algorithms or technologies * At least 8 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 8 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems * Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Master's degree in Computer Science, Computer Engineering, or relevant technical field * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying on top of the latest AI research and AI systems, and judiciously apply novel techniques in production * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $269,100 - $307,200 for Distinguished AI Engineer McLean, VA: $269,100 - $307,200 for Distinguished AI Engineer New York, NY: $293,600 - $335,100 for Distinguished AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead AI Engineer (AI Foundations) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies * At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, delivering, and supporting AI services * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $179,400 - $204,700 for Lead AI Engineer McLean, VA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer Cambridge, MA: $197,300 - $225,100 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead AI Engineer (MLX, Agentic AI, Gen AI platform Services) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies * At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, delivering, and supporting AI services * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for Lead AI Engineer McLean, VA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer San Francisco, CA: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead AI Engineer (AI Foundations, LLM Customization and Finetuning) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies * At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, delivering, and supporting AI services * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for Lead AI Engineer McLean, VA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer San Francisco, CA: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies * At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, delivering, and supporting AI services * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $193,400 - $220,700 for Lead AI Engineer McLean, VA: $193,400 - $220,700 for Lead AI Engineer New York, NY: $211,000 - $240,800 for Lead AI Engineer San Francisco, CA: $211,000 - $240,800 for Lead AI Engineer San Jose, CA: $211,000 - $240,800 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead AI Engineer (FM Hosting, LLM Inference) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies * At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, delivering, and supporting AI services * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer San Francisco, CA: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead AI Engineer (Gen AI Platform, Agentic AI & LLM Infrastructure & Orchestration) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies * At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, delivering, and supporting AI services * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for Lead AI Engineer McLean, VA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer San Francisco, CA: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Applied Researcher I (AI Foundations, LLM Customization, Finetuning, Reinforcement Learning) Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. In this role, you will: * Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. * Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate: * You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. * Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. * Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea. * A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond. * Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. * Has a deep understanding of the foundations of AI methodologies. * Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. * An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. * Experience in delivering libraries, platform level code or solution level code to existing products. * A professional with a track record of coming up with high quality ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. * Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Basic Qualifications: * Currently has, or is in the process of obtaining, a PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 2 years of experience in Applied Research Preferred Qualifications: * PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields * LLM * PhD focus on NLP or Masters with 5 years of industrial NLP research experience * Multiple publications on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) * Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) * Publications in deep learning theory * Publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR * Finetuning * PhD focused on topics related to guiding LLMs with further tasks (Supervised Finetuning, Instruction-Tuning, Dialogue-Finetuning, Parameter Tuning) * Demonstrated knowledge of principles of transfer learning, model adaptation and model guidance * Experience deploying a fine-tuned large language model * Data Preparation * Publications studying tokenization, data quality, dataset curation, or labeling * Contribution to a major open source corpus * Contribution to open source libraries for data quality, dataset curation, or labeling Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $218,700 - $249,600 for Applied Researcher I McLean, VA: $218,700 - $249,600 for Applied Researcher I New York, NY: $238,600 - $272,300 for Applied Researcher I San Jose, CA: $238,600 - $272,300 for Applied Researcher I Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Sr. Lead AI Engineer (AI Foundations) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies * At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, integrating, delivering, and supporting complex AI systems * Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Lead AI Engineer,(MLX, Agentic AI, Gen AI platform Services) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies * At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, integrating, delivering, and supporting complex AI systems * Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead AI Engineer (GenAI Platform Services) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies * At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, delivering, and supporting AI services * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for Lead AI Engineer McLean, VA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer San Francisco, CA: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Lead AI Engineer (Gen AI Platform Services, Agentic AI) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies * At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, integrating, delivering, and supporting complex AI systems * Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Sr. Lead AI Engineer (Gen AI Platform Services) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies * At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, integrating, delivering, and supporting complex AI systems * Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Lead AI Engineer (FM Hosting) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies * At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, integrating, delivering, and supporting complex AI systems * Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Distinguished AI Engineer At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 10 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies * At least 10 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 9 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience architecting, designing, developing, integrating, delivering, and supporting complex enterprise AI systems * Demonstrated ability to lead and mentor an engineering organization and influence cross-functional stakeholders up to the SVP level * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $314,800 - $359,300 for Sr. Distinguished AI Engineer McLean, VA: $314,800 - $359,300 for Sr. Distinguished AI Engineer New York, NY: $343,400 - $392,000 for Sr. Distinguished AI Engineer Richmond, VA: $286,200 - $326,700 for Sr. Distinguished AI Engineer San Francisco, CA: $343,400 - $392,000 for Sr. Distinguished AI Engineer San Jose, CA: $343,400 - $392,000 for Sr. Distinguished AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

\na {\n text-decoration: none;\n color: #464feb;\n}\ntr th, tr td {\n border: 1px solid #e6e6e6;\n}\ntr th {\n background-color: #f5f5f5;\n}\n\n\nAccounts Receivable Analyst – Job Description\n Position: Accounts Receivable Analyst Location: Onsite, 9:00 AM–5:00 PM Start Date: 3/9/26 Type: Temp-to-Hire Compensation: $30/hr (temp) | Approx. $60K (FT conversion) \n\nAbout the Role\n We are seeking a detail‑oriented and proactive Accounts Receivable Analyst to support a high‑volume, fast‑paced AR department. This position has opened due to increased workload, and the team is looking for a motivated individual who can step in, take ownership of assigned accounts, and help streamline existing processes. \n This is a great opportunity for someone early in their AR career who is eager to learn, build structure, and have a long‑term impact. The role is onsite and temp‑to‑hire, with strong potential for permanent placement. \n\nKey Responsibilities\n\n • Manage two major accounts within the AR portfolio and serve as the primary point of contact for payment‑related inquiries.\n, • Perform consistent follow‑ups via email to verify payment legitimacy, request supporting documentation, and resolve discrepancies.\n, • Navigate customer portals to research, track, and analyze open items, deductions, and payment statuses.\n, • Categorize and validate deductions by coordinating closely with the Sales team to determine whether they are allowable or require dispute.\n, • Apply payments accurately to invoices and ensure all remittances are properly allocated.\n, • Dispute invalid claims and work cross‑functionally to resolve outstanding issues.\n, • Assist in establishing or improving AR organization and workflows, with the opportunity to build basic systems or tracking methods where none currently exist.\n, • Support catch‑up and backlog efforts, especially during the onboarding period when overtime may be required.\n\n\nMinimum Requirements\n\n, • Strong communication skills and a professional, proactive approach—this role relies heavily on email interaction and follow-up.\n, • Ability to navigate and learn customer portals and understand foundational Accounts Receivable processes.\n, • Attention to detail and the ability to categorize deductions accurately.\n, • Basic Excel skills, including VLOOKUPs and pivot tables.\n, • Strong work ethic and willingness to learn; training will be provided by the current AR Analyst.\n\n\nIdeal Personality & Work Style\n\n, • Proactive, eager, and self‑directed\n, • Comfortable with repetitive, detail‑heavy tasks and following through consistently.\n, • Works well in a friendly but mostly introverted environment.\n\n #INMAR2026

Applied Researcher II Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. In this role, you will: * Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. * Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate: * You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. * Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. * Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea. * A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond. * Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. * Has a deep understanding of the foundations of AI methodologies. * Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. * An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. * Experience in delivering libraries, platform level code or solution level code to existing products. * A professional with a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. * Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Basic Qualifications: * Currently has, or is in the process of obtaining, PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date plus 2 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 4 years of experience in Applied Research Preferred Qualifications: * PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields * LLM * PhD focus on NLP or Masters with 5 years of industrial NLP research experience * Multiple publications on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) * Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) * Publications in deep learning theory * Publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR * Optimization (Training & Inference) * PhD focused on topics related to optimizing training of very large deep learning models * Multiple years of experience and/or publications on one of the following topics: Model Sparsification, Quantization, Training Parallelism/Partitioning Design, Gradient Checkpointing, Model Compression * Experience optimizing training for a 10B+ model * Deep knowledge of deep learning algorithmic and/or optimizer design * Experience with compiler design * Finetuning * PhD focused on topics related to guiding LLMs with further tasks (Supervised Finetuning, Instruction-Tuning, Dialogue-Finetuning, Parameter Tuning) * Demonstrated knowledge of principles of transfer learning, model adaptation and model guidance * Experience deploying a fine-tuned large language model Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $262,500 - $299,600 for Applied Researcher II McLean, VA: $262,500 - $299,600 for Applied Researcher II New York, NY: $286,400 - $326,800 for Applied Researcher II San Francisco, CA: $286,400 - $326,800 for Applied Researcher II San Jose, CA: $286,400 - $326,800 for Applied Researcher II Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Applied Researcher II (AI Foundations) Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. In this role, you will: * Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. * Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate: * You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. * Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. * Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea. * A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond. * Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. * Has a deep understanding of the foundations of AI methodologies. * Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. * An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. * Experience in delivering libraries, platform level code or solution level code to existing products. * A professional with a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. * Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Basic Qualifications: * Currently has, or is in the process of obtaining, PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date plus 2 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 4 years of experience in Applied Research Preferred Qualifications: * PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields * LLM * PhD focus on NLP or Masters with 5 years of industrial NLP research experience * Multiple publications on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) * Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) * Publications in deep learning theory * Publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR * Optimization (Training & Inference) * PhD focused on topics related to optimizing training of very large deep learning models * Multiple years of experience and/or publications on one of the following topics: Model Sparsification, Quantization, Training Parallelism/Partitioning Design, Gradient Checkpointing, Model Compression * Experience optimizing training for a 10B+ model * Deep knowledge of deep learning algorithmic and/or optimizer design * Experience with compiler design * Finetuning * PhD focused on topics related to guiding LLMs with further tasks (Supervised Finetuning, Instruction-Tuning, Dialogue-Finetuning, Parameter Tuning) * Demonstrated knowledge of principles of transfer learning, model adaptation and model guidance * Experience deploying a fine-tuned large language model Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $262,500 - $299,600 for Applied Researcher II McLean, VA: $262,500 - $299,600 for Applied Researcher II New York, NY: $286,400 - $326,800 for Applied Researcher II San Jose, CA: $286,400 - $326,800 for Applied Researcher II Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Applied Researcher I (AI Foundations) Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. In this role, you will: * Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. * Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate: * You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. * Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. * Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea. * A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond. * Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. * Has a deep understanding of the foundations of AI methodologies. * Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. * An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. * Experience in delivering libraries, platform level code or solution level code to existing products. * A professional with a track record of coming up with high quality ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. * Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Basic Qualifications: * Currently has, or is in the process of obtaining, a PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 2 years of experience in Applied Research Preferred Qualifications * PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields * LLM * PhD focus on NLP or Masters with 5 years of industrial NLP research experience * Multiple publications on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) * Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) * Publications in deep learning theory * Publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR * Optimization (Training & Inference) * PhD focused on topics related to optimizing training of very large deep learning models * Multiple years of experience and/or publications on one of the following topics: Model Sparsification, Quantization, Training Parallelism/Partitioning Design, Gradient Checkpointing, Model Compression * Experience optimizing training for a 10B+ model * Deep knowledge of deep learning algorithmic and/or optimizer design * Experience with compiler design * Finetuning * PhD focused on topics related to guiding LLMs with further tasks (Supervised Finetuning, Instruction-Tuning, Dialogue-Finetuning, Parameter Tuning) * Demonstrated knowledge of principles of transfer learning, model adaptation and model guidance * Experience deploying a fine-tuned large language model Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $218,700 - $249,600 for Applied Researcher I McLean, VA: $218,700 - $249,600 for Applied Researcher I New York, NY: $238,600 - $272,300 for Applied Researcher I San Jose, CA: $238,600 - $272,300 for Applied Researcher I Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Distinguished Applied Researcher Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. This is an individual contributor (IC) role driving strategic direction through collaboration with Applied Science, Engineering and Product leaders across Capital One. As a well-respected IC leader, you will guide and mentor a team of applied scientists and their managers without being a direct people leader. You will be expected to be an external leader representing Capital One in the research community, collaborating with prominent faculty members in the relevant AI research community. In this role, you will: * Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. * Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate: * You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. * Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. * Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea. * A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond. * Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. * Has a deep understanding of the foundations of AI methodologies. * Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. * An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. * Experience in delivering libraries, platform level code or solution level code to existing products. * A professional with a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. * Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Key Responsibilities: * Partner with a cross-functional team of scientists, machine learning engineers, software engineers, and product managers to deliver AI-powered platforms and solutions that change how customers interact with their money. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data * Flex your interpersonal skills to translate the complexity of your work into tangible business goals Basic Qualifications: * PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 4 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 6 years of experience in Applied Research Preferred Qualifications: * PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields * LLM * PhD focus on NLP or Masters with 10 years of industrial NLP research experience * Core contributor to team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) or through continued pre-training, post training pipeline for alignment and reasoning, LLM optimizations, complex reasoning with multi-agentic LLMs * Numerous publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) * Has worked on an LLM (open source or commercial) that is currently available for use * Demonstrated ability to guide the technical direction of a large-scale model training team * Experience with common training optimization frameworks (deep speed, nemo) * Experience contributing to the team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) or through continued pre-training, post training pipeline for alignment and reasoning, LLM optimizations, complex reasoning with multi-agentic LLMs Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $278,400 - $317,700 for Distinguished Applied Researcher Cambridge, MA: $306,300 - $349,500 for Distinguished Applied Researcher McLean, VA: $306,300 - $349,500 for Distinguished Applied Researcher New York, NY: $334,100 - $381,300 for Distinguished Applied Researcher San Francisco, CA: $334,100 - $381,300 for Distinguished Applied Researcher Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Applied Researcher I (Multi-agent Systems, Knowledge Graphs/GraphRAG/Graph-of-Thought / GoT, MCP, LangGraph, Agent Protocols) Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. The AI Foundations – AI Software Engineering team builds scalable, state-of-the-art AI architectures designed to transform the software development lifecycle at Capital One. Our goal is to empower internal engineers by developing multi-agent solutions that streamline design, code generation, system migration, and troubleshooting to operate software more effectively at scale.To achieve this, we leverage a cutting-edge stack including LangGraph, MCP, Knowledge Graphs, agent-to-agent protocols, and advanced model customization. In this role, you will: * Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. * Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate: * You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. * Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. * Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea. * A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond. * Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. * Has a deep understanding of the foundations of AI methodologies. * Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. * An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. * Experience in delivering libraries, platform level code or solution level code to existing products. * A professional with a track record of coming up with high quality ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. * Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Basic Qualifications: * Currently has, or is in the process of obtaining, a PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 2 years of experience in Applied Research Preferred Qualifications: * PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields * LLM * PhD focus on NLP or Masters with 5 years of industrial NLP research experience * Multiple publications on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) * Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) * Publications in deep learning theory * Publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR * Agentic AI Research * PhD focused on multi-agent systems, autonomous agents, planning, or reinforcement learning * Hands-on experience developing and deploying multi-agent architectures (e.g., using frameworks like LangGraph or specialized agent protocols) * Experience with techniques like tool-use integration, memory management for agents, or verifiable agent behavior * Knowledge Graph Research * PhD focused on knowledge representation and reasoning, graph neural networks (GNNs), or large-scale data integration * Publications in relevant venues (e.g., ISWC, WWW, KDD, Neurips, ICML) on knowledge graph construction, embedding, querying, or reasoning * Experience in designing, implementing, and deploying industrial-scale Knowledge Graph solutions * Demonstrated expertise with graph databases (e.g., Neo4j, JanusGraph) and graph embedding techniques * Finetuning * PhD focused on topics related to guiding LLMs with further tasks (Supervised Finetuning, Instruction-Tuning, Dialogue-Finetuning, Parameter Tuning) * Demonstrated knowledge of principles of transfer learning, model adaptation and model guidance * Experience deploying a fine-tuned large language model Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $218,700 - $249,600 for Applied Researcher I McLean, VA: $218,700 - $249,600 for Applied Researcher I New York, NY: $238,600 - $272,300 for Applied Researcher I San Francisco, CA: $238,600 - $272,300 for Applied Researcher I San Jose, CA: $238,600 - $272,300 for Applied Researcher I Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Sr. Distinguished Applied Researcher Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. This is an individual contributor (IC) role driving strategic direction through collaboration with Applied Science, Engineering and Product leaders across Capital One. As a well-respected IC leader, you will guide and mentor a team of applied scientists and their managers without being a direct people leader. You will be expected to be an external leader representing Capital One in the research community, collaborating with prominent faculty members in the relevant AI research community. In this role, you will: * Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. * Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate: * You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. * Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. * Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea. * A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond. * Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. * Has a deep understanding of the foundations of AI methodologies. * Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. * An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. * Experience in delivering libraries, platform level code or solution level code to existing products. * A professional with a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. * Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Key Responsibilities: * Partner with a cross-functional team of scientists, machine learning engineers, software engineers, and product managers to deliver AI-powered platforms and solutions that change how customers interact with their money. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. * Flex your interpersonal skills to translate the complexity of your work into tangible business goals. Basic Qualifications: * PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 6 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 8 years of experience in Applied Research Preferred Qualifications: * PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields * LLM * PhD focus on NLP or Masters with 10 years of industrial NLP research experience * Core contributor to team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) * Numerous publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) * Has worked on an LLM (open source or commercial) that is currently available for use * Demonstrated ability to guide the technical direction of a large-scale model training team * Experience working with 500+ node clusters of GPUs Has worked on LLM scaled to 70B parameters and 1T+ tokens * Experience with common training optimization frameworks (deep speed, nemo) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $311,900 - $356,000 for Sr. Distinguished Applied Researcher Cambridge, MA: $343,100 - $391,600 for Sr. Distinguished Applied Researcher McLean, VA: $343,100 - $391,600 for Sr. Distinguished Applied Researcher New York, NY: $374,300 - $427,200 for Sr. Distinguished Applied Researcher San Francisco, CA: $374,300 - $427,200 for Sr. Distinguished Applied Researcher Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

Sr Distinguished Applied Researcher (World Models) Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. This is an individual contributor (IC) role driving strategic direction through collaboration with Applied Science, Engineering and Product leaders across Capital One. As a well-respected IC leader, you will guide and mentor a team of applied scientists and their managers without being a direct people leader. You will be expected to be an external leader representing Capital One in the research community, collaborating with prominent faculty members in the relevant AI research community. In this role, you will: * Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. * Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate: * You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. * Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. * Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea. * A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond. * Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. * Has a deep understanding of the foundations of AI methodologies. * Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. * An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. * Experience in delivering libraries, platform level code or solution level code to existing products. * A professional with a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. * Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Key Responsibilities: * Partner with a cross-functional team of scientists, machine learning engineers, software engineers, and product managers to deliver AI-powered platforms and solutions that change how customers interact with their money. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. * Flex your interpersonal skills to translate the complexity of your work into tangible business goals. Basic Qualifications: * PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 6 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 8 years of experience in Applied Research Preferred Qualifications: * PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields * Behavioral Models * PhD focus on topics in geometric deep learning (Graph Neural Networks, Sequential Models, Multivariate Time Series) * Member of technical leadership for model deployment for a very large user behavior model * Multiple papers on topics relevant to training models on graph and sequential data structures at KDD, ICML, NeurIPs, ICLR * Worked on scaling graph models to greater than 50m nodes Experience with large scale deep learning based recommender systems * Experience with production real-time and streaming environments * Contributions to common open source frameworks (pytorch-geometric, DGL) * Proposed new methods for inference or representation learning on graphs or sequences * Worked datasets with 100m+ users Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $311,900 - $356,000 for Sr. Distinguished Applied Researcher Cambridge, MA: $343,100 - $391,600 for Sr. Distinguished Applied Researcher McLean, VA: $343,100 - $391,600 for Sr. Distinguished Applied Researcher New York, NY: $374,300 - $427,200 for Sr. Distinguished Applied Researcher Richmond, VA: $311,900 - $356,000 for Sr. Distinguished Applied Researcher San Francisco, CA: $374,300 - $427,200 for Sr. Distinguished Applied Researcher Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Applied Researcher I Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. In this role, you will: * Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. * Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate: * You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. * Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. * Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea. * A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond. * Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. * Has a deep understanding of the foundations of AI methodologies. * Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. * An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. * Experience in delivering libraries, platform level code or solution level code to existing products. * A professional with a track record of coming up with high quality ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. * Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Basic Qualifications: * Currently has, or is in the process of obtaining, a PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 2 years of experience in Applied Research Preferred Qualifications: * PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields * LLM * PhD focus on NLP or Masters with 5 years of industrial NLP research experience * Multiple publications on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) * Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) * Publications in deep learning theory * Publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR * Optimization (Training & Inference) * PhD focused on topics related to optimizing training of very large deep learning models * Multiple years of experience and/or publications on one of the following topics: Model Sparsification, Quantization, Training Parallelism/Partitioning Design, Gradient Checkpointing, Model Compression * Experience optimizing training for a 10B+ model * Deep knowledge of deep learning algorithmic and/or optimizer design * Experience with compiler design * Finetuning * PhD focused on topics related to guiding LLMs with further tasks (Supervised Finetuning, Instruction-Tuning, Dialogue-Finetuning, Parameter Tuning) * Demonstrated knowledge of principles of transfer learning, model adaptation and model guidance * Experience deploying a fine-tuned large language model Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $218,700 - $249,600 for Applied Researcher I McLean, VA: $218,700 - $249,600 for Applied Researcher I New York, NY: $238,600 - $272,300 for Applied Researcher I San Francisco, CA: $238,600 - $272,300 for Applied Researcher I San Jose, CA: $238,600 - $272,300 for Applied Researcher I Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

SHOWROOM COORDINATOR / CONCIERGE: As the voice and face of the company, we are looking for someone to leave a positive first impression on our clients. The client experience begins at the front desk, and it is here that we must portray our values and strengths as a company, by providing a personalized, efficient and pleasant experience for every client. Acting as a liaison with the sales teams, this role is crucial to the sales experience for everyone. MAIN TASKS & RESPONSIBILITIES: This role requires someone that can be at the front desk each day, interfacing between clients and sales staff, phone and computer. From this location, they are required to: • Provide front-desk customer service to clients., • Set the tone for a professional/positive experience., • Greet and route all incoming clients (phone or in person)., • Act as the liaison between the clients and sales teams., • ‘Diagnose’ and collect preliminary information from the client to then relay to salesperson (act as a first filter and add value to the experience)., • Run all credit card sales using the credit card machine and close out end of day., • Manage daily office calendar (appointments/absences/trainings…), • Run daily/weekly/monthly reports from the system as support to the sales teams., • Provide support to the sales teams for all front-office needs., • Monitor leads email and route requests accordingly., • Become familiar with the showroom product to help service the client when needed., • Ensure that someone is covering the front desk at all times. Inform when stepping away for lunch or break, so others can cover. QUALIFICATIONS: Candidate must have/be: • Good language skills, professional tone and vocabulary in English., • Personable and service oriented., • Professional presentation and manner of dress/style., • Good communicator, both verbally and in writing., • Computer skills for email and calendar (Microsoft office)., • Organized and pays close attention to detail., • Basic accounting skills., • Legal status to work in the United States., • SAP knowledge a plus. SAP skills needed as part of the role. Training provided., • Design enthusiast a plus. CHARACTERISTICS: The right candidate: • Is sociable and enjoys being around people., • Thrives in a fast-paced environment, interacting with different people and personalities., • Is mindful and respectful of their impact on the overall client experience., • Is team oriented and has the ability to multi-task., • Takes ownership of their position and demonstrates initiative to problem solve., • Proactive attitude and spirit. COMPENSATION & BENEFITS: • Salary based on experience, • Competitive medical and dental insurance, • Generous accrued Paid Time Off, • Commuter benefits, • Flexible Spending Account (FSA) after six months of employment, • 401k available after 12 months of employment EMPLOYMENT TYPE • Full-time, Monday-Friday, 8am – 5pm, • In person, Flatiron District, Manhattan

Who Are We? Digital Counsel, a New York-based fullstack marketing agency, merges expertise in contemporary art and media to deliver advertising by artists. Our services include digital marketing strategy, content creation, social media management, paid media advertising, branding, and website design. Partnered with renowned clients such as Hyundai Artlab, Rockefeller Center, and The Armory Show, we bring an unparalleled understanding of trends and cultural narratives. As the first affiliate of Cultural Counsel, we leverage decades of art world experience to offer premium advertising and digital marketing tools tailored to amplify earned media. Our social-first approach, led by artists, bridges nuanced art world distinctions with broader public engagement. About the Role We are seeking a highly skilled copywriter with experience in premium health, luxury services, and advanced medical innovation to concept, define and execute messaging across social, web, paid media, organic content, and dark ads. This role is for someone who can bring sophistication, performance awareness, and editorial rigor to a brand operating at the intersection of concierge healthcare, cutting-edge technology, and neurocognitive wellness. The ideal candidate knows how to write for both brand and conversion. They are equally capable of crafting elevated website copy, persuasive paid campaigns, refined social storytelling, and highly targeted ad creative. They understand how to communicate complex medical and technological concepts with clarity, authority, and elegance, while maintaining sensitivity to the trust and discretion required in health communications. Key Responsibilities • Develop and write copy across website, landing pages, social media, email, organic campaigns, paid campaigns, and dark ads, • Create messaging that resonates with HNWIs, health-conscious audiences seeking highly personalized, best-in-class care, • Write high-performing copy for paid and organic social, with sensitivity to audience segmentation, funnel stage, and platform context, • Concept and refine dark ad copy for targeted campaigns, balancing performance goals with a premium brand voice, • Translate specialized subject matter in neurology, cardiology, diagnostics, and advanced health technology into digestable, compelling, and credible language, • Partner with brand, growth, creative, and leadership teams to ensure consistency across all consumer touchpoints, • Support campaign launches, service rollouts, and acquisition efforts with messaging that drives both engagement and conversion, • Maintain a tone that feels elevated, intelligent, discreet, and medically credible, • Contribute to messaging frameworks and voice guidelines for organic and paid channels alike Qualifications • 5+ years of copywriting experience across social, web, and paid media, • Strong portfolio demonstrating work for premium, luxury, health, wellness, or medically adjacent brands, • Experience writing performance-oriented creative, including paid social, dark ads, and conversion-focused landing pages, • Ability to write for both organic brand building and paid customer acquisition, • Familiarity with healthcare, health technology, concierge medicine, longevity, diagnostics, or other medically sophisticated categories, • Knowledge of or strong interest in neurology and cardiology, • Excellent command of tone, audience, and message hierarchy across formats and channels, • Ability to absorb technical or clinical information and shape it into concise, persuasive copy, • Strong editorial standards and attention to detail Ideal Candidate • Understands how to make premium healthcare feel both aspirational and trustworthy, • Can shift seamlessly between elevated brand storytelling and high-conversion ad copy, • Knows how to write for different audience segments without losing voice consistency, • Has strong instincts for what performs in paid and organic social environments, • Brings a refined, modern sensibility to health, science, and service-oriented storytelling Preferred Experience • Concierge medicine or private healthcare, • Premium wellness, longevity, or diagnostics brands, • Neurology, brain health, or cardiology-focused organizations, • Health technology or precision medicine companies, • Luxury service brands with a strong focus on personalization and discretion

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. We look forward to receiving your resume. The Responsibilities A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives. Business Leader • Meet personal and store sales and KPI goals, • Demonstrate excellent knowledge of the product to support the brand goals, • Develop sales techniques that are relevant to the market, • Establish and maintains client-base, • Leverage company tools, incentives & strategies to support meeting sales goals People Leader • Ensure effective communication between managers & other team members, • Support keeping other team members motivated and engaged, • Contribute new & innovative ideas to support meeting business goals, • Resolves client needs quickly and effectively, ensuring customer satisfaction, • Participates in all training and development meetings. Operations Leader: • Ensure all functions of the store are maintained to support a superior shopping-experiences, • Uphold store standards and policy and procedures daily, • Assist in the maintenance in all areas of stock, shipping, and receiving protocols., • Identify product concerns and communicate inventory needs to support the business goals, • Comply with all point of sale register policies and procedures Customer Focus: • Ensure the highest level of customer service to each and all individuals in the store, • Build meaningful relationships with clients through strong-interpersonal skills, • Collaborate with all team members to support a superior shopping experience, • Be present on and off the floor as a Theory Brand Ambassador The Essentials • 1-2 years’ prior work experience in a client-centric, sales environment, • Dynamic interpersonal and communication skills, both verbal and written, • Independent work ethic, time management skills, • Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $20- $23/ hour * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

Swan Analytical USA is seeking a Field Service Technician to join our dynamic team. The Field Service Technician will play a crucial role in ensuring the optimal functioning and performance of our analytical instruments at customer sites. As a Swan Field Service Technician, you will be responsible for on-site installation, maintenance, troubleshooting, and repair of our instruments, as well as competitors, providing outstanding technical support to our valued customers. This role will require up to 100% Travel (Mon-Fri only). Key Responsibilities: • Installation and Commissioning:, • Install and commission SWAN analytical instruments at customer locations., • Ensure proper calibration and configuration to meet customer specifications., • Preventive Maintenance:, • Conduct routine preventive maintenance activities to ensure instruments operate at peak performance., • Keep detailed maintenance records and update service documentation., • Technical Support:, • Provide exceptional technical support to customers via phone, email, and on-site visits., • Troubleshoot and diagnose issues with instruments promptly and effectively., • Repair and Upgrades:, • Perform instrument repairs, replacements, and upgrades as required., • Coordinate with the support admin and manager to source and order replacement parts., • Customer Training:, • Train customers on the proper use, maintenance, and calibration of SWAN instruments., • Offer guidance on optimizing instrument performance., • Documentation:, • Maintain accurate service records, equipment logs, and reports., • Ensure timely submission of service reports and required documentation., • Continuous Learning:, • Stay up to date with SWAN's product advancements and industry trends., • Participate in training programs and workshops to enhance technical knowledge.

Client Success Manager | HVAC / Engineering Experience NYC (Onsite) | $95K-$120K + Equity About the Company Our client is building the next-generation operating system for commercial HVAC, Electrical, and Plumbing suppliers and subcontractors. Their V1 quoting product has scaled to 500+ quotes per day, and they’ve doubled annual recurring revenue in the first six weeks of 2026 alone. Fresh off a $14M Series A backed by top construction-tech investors, they’re entering their next phase of growth and expanding their Client Success team. You’ll work directly with the Client Success, Product, and Sales teams to support clients and help build the systems that will define the company’s CS motion. They are transforming the $250B HVAC industry with AI-native software, an industry still largely untouched by modern tools. This is a chance to get in early and help shape the future of a massive market. Their first product is already live and scaling quickly. To continue delivering the exceptional support that has fueled their growth, they are investing in the people and processes that will define the customer experience as they onboard thousands of users over the next 1-2 years. The Role With the product now in-market and adoption accelerating, the company is focused on maintaining the exceptional client support that has been core to its growth. As they add more clients and onboard thousands of users over the next 1-2 years, they are hiring a Client Success Manager to help manage and grow client relationships at all levels. You’ll work directly with the Client Success, Product, and Sales teams to support clients and build the systems that will define the Client Success function. You’ll help translate strategy into execution and play a critical role in scaling the CS team. This role is ideal for someone who thrives in fast-paced, high-pressure, high-upside environments, is comfortable with ambiguity, and is obsessive about follow-through. Client Success Manager (Post-Implementation & Growth) This is not a traditional CSM role. The Implementation team owns onboarding. This person will take full ownership of the client relationship post-handoff, driving adoption, solving day-to-day problems, and ensuring clients get real value from the platform in their workflows. You’ll be part operator, part problem-solver, and part product feedback loop. You’ll work directly with clients, the CS team, Sales, Product, and Engineering to make sure the software works in the real world and improves continuously. This role is high intensity, high ownership, and high upside. If you’re looking for a highly structured, low-pressure CS role, this is not it. What You’ll Do • Own the client relationship after implementation, from initial handoff through long-term success, • Act as the primary point of contact for clients while managing a book of business, • Drive product adoption and ensure clients are fully leveraging the platform in their workflows, • Troubleshoot issues in real time and keep clients unblocked, • Build strong relationships with stakeholders across client organizations, from operators to leadership, • Identify opportunities for account growth, usage expansion, and renewals, • Manage and mitigate risk through proactive outreach and effective escalation management, • Partner closely with Product and Engineering to surface feedback and improve the platform, • Maintain CRM, client messaging, and ticketing systems with high attention to detail, • Build and refine the playbooks that will scale the Client Success function A Typical Day Might Look Like • 20-30 inbound client messages across phone, email, and chat, • 4-6 live calls with clients across adoption, troubleshooting, and relationship management, • Working directly with Product and Engineering to resolve issues, • Helping a client deepen usage across additional teams or branches What Success Looks Like • 2 Weeks: You understand the product, client workflows, and the handoff process from Implementation, • 30 Days: You’re independently managing client communication and handling day-to-day issues, • 60 Days: You own client relationships, drive adoption, and proactively identify and execute on growth opportunities Who You Are • 2+ years in a technical or operational role within the commercial HVAC / mechanical industry (examples: Estimating, Project Management, or MEP Design), • HVAC industry familiarity is required, including a strong understanding of the takeoff process, • You take pride in solving real problems for real people, • You are passionate about client relationships and driving value, • You move fast and follow through, • You’re comfortable with ambiguity and figuring things out on the fly, • You communicate clearly and confidently with clients at all levels, • You’re energized by being close to the action, not sitting behind dashboards Nice to Have • Experience in client success, account management, or sales, • Startup experience in a high-growth, high-pressure environment, • Experience managing ongoing client relationships post-implementation, • Familiarity with CRM or ticketing systems Compensation & Benefits • Base Salary: $95K-$120K depending on experience, • Equity: Meaningful equity grant, commensurate with experience, • Benefits: Medical, dental, and vision coverage, • Perks: Free lunches and dinners This is a full-time, onsite role based in NYC’s Flatiron District, steps from Madison Square Park and Union Square. You’ll work side-by-side with a high-performing team, solving real problems in real time, and helping shape the future of an industry that has largely been untouched by AI.

This role includes uptown Manhattan Phathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal (GI) diseases. With exclusive rights in the United States, Europe, and Canada to vonoprazan—a first-in-class potassium-competitive acid blocker (PCAB)—Phathom is working to transform the treatment of acid-related disorders. Our Current Portfolio Includes • VOQUEZNA® (vonoprazan) tablets, approved for the treatment of heartburn associated with Non-Erosive GERD, as well as the healing and maintenance of healing of Erosive GERD, • VOQUEZNA® TRIPLE PAK® (vonoprazan tablets, amoxicillin capsules, clarithromycin tablets) and VOQUEZNA® DUAL PAK® (vonoprazan tablets, amoxicillin capsules), approved for the treatment of H. pylori infection in adults Beyond our commercialized products, we are advancing a pipeline focused on innovative treatments for other acid-related GI disorders, including Eosinophilic Esophagitis (EoE). At Phathom, we are fueled by innovation, driven by purpose, and united by a shared commitment to improving patient outcomes. Our team comprises seasoned GI and industry experts with proven track records of delivering groundbreaking therapies, including anti-secretory agents. Together, we are tackling unmet medical needs and working hard to enhance the lives of patients. We seek motivated, innovative problem-solvers who excel in fast-paced, collaborative environments and are eager to make an impact. At Phathom, you’ll find more than a career – you’ll join our “Phamily,” where employees feel empowered, valued, and inspired to do their best work. In July 2025, we proudly earned the distinction of being Great Place to Work® certified, with 89% of surveyed employees affirming that Phathom is an exceptional workplace. Ready to help change the landscape in GI? Join us and be part of something extraordinary. Job Summary The Territory Sales Representative has a responsibility to meet and exceed sales objectives in their assigned geography while in accordance with all applicable company and regulatory standards. The territory sales representative will work to understand and identify customer needs, aligning appropriate resources and all pull through activities. The territory sales representative will acquire advanced product and disease state knowledge that allows for in-depth engagement with all health care professionals. Reporting to the Regional Sales Manager, this individual will promote the company's first ever product calling on Gastroenterologists, Advanced Practice Practitioners (APPs) and select Primary Care Physicians in assigned territory to achieve sales goals. The territory sales representative will work closely with peers, Regional Sales Managers, and commercial colleagues to achieve territory, region, and corporate goals. Essential Job Responsibilities Responsibilities will include, but are not limited to, the following: • Drives sales performance to ensure sales goals are met or exceeded., • Maintain advanced product and disease state expertise to effectively engage Gastroenterologists, Primary Care Physicians, APPs, and office-staff delivering clinically focused messages introducing a new treatment option and overcoming objections., • Continuously builds understanding of territory market dynamics and market access opportunities accelerating pull through by effectively communicating with HCPs and office staff., • Works closely with Regional Sales Manager and Strategic Account Specialists (SAS) to effectively develop territory business plans to achieve sales goals., • Works with peers, marketing, training, and sales operations driving operational execution and sharing best practices., • Meets all administrative management responsibilities including effective use of CRM, and expense reporting. Qualifications • Bachelor’s degree from an accredited college or university, • Two years or more of successful medical sales experience (e.g., dental, medical device, laboratory, diagnostics) or one year pharmaceutical sales experience; GI Specialty experience preferred, • Proven and consistent track record of success in sales performance, • Experience launching new products, • Demonstrated success leveraging all resources (marketing, market access pull through and technology solutions)., • Proven business acumen and analytical expertise, • Builds professional relationships with office staff and others in the customer network, • Demonstrated success in both live and virtual interactions., • Ability to work in a fast paced, dynamic work environment, • Strong technical skills, computer proficiency with Microsoft Office Suite including Excel, PowerPoint and digital meeting platforms including Veeva Engage, Teams, Zoom etc., • Valid driver’s license and safe driving record, • Some territory overnight travel may be required depending on geography, • Travel to national, regional, and corporate office may be required Phathom’s Core Values • Perseverance – With hard work and determination, together we overcome all obstacles, • Humble – We put others first, remain grounded and let our work speak for itself, • Accountable – We are reliable and take personal responsibility in all that we do. We take pride and ownership in our work every day, • Transparent – We say what we mean, debate openly and respectfully, and have no hidden agendas, • Entrepreneurial – We are nimble, agile and embrace innovation. We challenge the status quo, enjoy change and approach problems unconventionally Working At Phathom At Phathom, we prioritize the total well-being of our “Phamily” members. Our commitment is reflected in a competitive employee benefits package designed to support employees and their families’ overall well-being, now and in the future, including: • Highly competitive medical, dental and vision coverage options with low monthly premiums, • Roth & Traditional 401(k) savings plan with annual employer match, • Long-term incentive equity compensation program, • Employee Stock Purchase Plan (ESPP), • Comprehensive paid leave programs, including:, • 16 weeks of paid parental leave for all new parents, • 4-week part-time Bridge-Back-to-Work Program, • Hybrid and Flex Working Arrangements, • Unlimited Time Off, • 17 paid company holidays in addition to a year-end winter shutdown period Other Benefits • Annual Fitness & Wellbeing Reimbursement, • Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance, • Company-provided short and long-term disability benefits, • Pet insurance benefits, • Company-funded HSA plan, • Accident and Hospital Indemnity insurance, • Employee Assistance Program (EAP), • Paid time off to volunteer, • Employee recognition program, • Employee discounts The expected annual base salary range for this role is $90,000 - $140,000. Phathom is an equal opportunity employer that is committed to inclusion and diversity and provides equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Applicants with a disability who require a reasonable accommodation for any part of the application, interview or hiring process can contact us by sending an email to .

Position Title: Exhibitor Solutions Intern Department: Exhibitor Solutions Supervisor: Exhibitor Solutions Manager Classification: Non-Exempt Compensation: $20.00 per hour About the Javits Center Javits Center is one of the busiest convention centers in the United States, hosting leading conventions, trade shows, and special events on Manhattan’s West Side. These events generate billions of dollars in annual economic activity for New York City and New York State, supporting thousands of jobs. Located between West 34th and West 40th Streets, the Javits Center features more than 850,000 square feet of exhibition space, expanded meeting rooms, a rooftop pavilion and terrace, and a wide range of sustainability and technology-driven services. Program Overview The Javits Emerging Leaders Program (JELP) is a paid summer internship designed to cultivate the next generation of leaders through hands-on experience, mentorship, and professional development. Program Dates: June 8 – August 14 Interns will gain real-world experience, contribute to impactful projects, and participate in a structured leadership development program. Plant the Seed. Grow the Future. Position Summary The JELP Intern will be an integral member of the Exhibitor Solutions team, contributing to service operations, order management, and customer experience initiatives that support successful event execution at the Javits Center. This role is designed to go beyond traditional support—interns will take ownership of meaningful work that directly impacts exhibitor satisfaction, operational efficiency, and the overall service experience. Through hands-on work, mentorship, and a capstone project, interns will develop in-demand skills in customer service, operations coordination, problem-solving, and cross-functional collaboration, empowering them to grow as future leaders and confidently take the next step in their careers. Essential Functions Core Responsibilities (All Interns): Support departmental initiatives and daily operations Collaborate with cross-functional teams Participate in all JELP programming and events Contribute to and complete assigned capstone project Demonstrate professionalism, accountability, and initiative Department-Specific Responsibilities: Process and review exhibitor service orders (electric, plumbing, internet) Respond to exhibitor inquiries via email and phone Coordinate with internal teams and service providers Track deadlines and resolve discrepancies Maintain order tracking systems Qualifications Basic Qualifications: Currently enrolled undergraduate or graduate student (or recent graduate) Strong communication and interpersonal skills Ability to work in a fast-paced, team-oriented environment Strong organizational and problem-solving skills Preferred Qualifications: Preferred majors in Business, Hospitality, Communications, Operations Skills: Customer service, multitasking, Microsoft Office Program Requirements Must be available to work full-time onsite at the Javits Center for the duration of the program. Applicants must be authorized to work in the United States without the need for employer-sponsored visa support now or in the future. Applicants must be enrolled in an accredited college or university. Application Information Application Deadline: April 22 Interested candidates should apply via Handshake, LinkedIn, or Indeed. Disclaimer: This position description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, or skills required, and the organization may modify this description at any time, with or without notice, consistent with applicable law. Equal Employment Opportunity, Non-Discrimination, and Reasonable Accommodation: The Jacob K. Javits Convention Center of New York is an Equal Opportunity Employer. We are committed to a workplace free of discrimination and harassment and to providing equal employment opportunity to all qualified applicants and employees. Employment decisions are made without regard to race, color, religion/creed, national origin, citizenship or immigration status, sex (including pregnancy, childbirth, and breastfeeding/lactation), sexual orientation, gender identity or expression, age, disability, genetic information or predisposing genetic characteristics, familial status, marital status, partnership status, caregiver status, height, weight, military status, veteran status, unemployment status, sexual and reproductive health decisions, status as a victim of domestic violence, stalking, or sex offenses, or any other status protected by applicable federal, state, or local law. We provide reasonable accommodations to qualified individuals with disabilities, and for religious observances and practices, consistent with applicable law. If you need an accommodation to participate in the application or interview process, please contact Human Resources.

Inside Sales / Customer Service Representative (CSR) Location: Wood-Ridge, NJ (Onsite) Schedule: Monday–Friday | 7:30 AM – 4:30 PM Department: Inside Sales Reports To: Sales Leadership Position Overview We are seeking an experienced Customer Service / Inside Sales Representative to join a growing Inside Sales team. This newly created role is responsible for supporting customer accounts, processing orders, and assisting with inside sales initiatives to strengthen customer relationships and drive account growth. The ideal candidate is proactive, highly organized, and relationship-driven, with the ability to thrive in a fast-paced environment while delivering excellent customer service. Key Responsibilities • Serve as a primary point of contact for customers by phone and email, addressing inquiries and resolving concerns professionally, • Process customer orders accurately from entry through delivery, • Support the sales team with account management and customer follow-up, • Build and maintain strong long-term customer relationships through consistent communication, • Coordinate with warehouse and operations teams to ensure timely deliveries and order readiness, • Maintain and update customer account information, including pricing, quotes, and order details, • Notify customers regarding pricing updates, delivery changes, or shipment issues, • Identify opportunities to upsell or introduce new products to existing accounts, • Maintain accurate documentation and records in internal systems, • Attend product knowledge meetings, training sessions, and sales meetings as required, • 3–5+ years of experience in customer service and/or inside sales, • Experience supporting customer accounts and managing multiple priorities, • Strong communication and interpersonal skills with a customer-focused mindset, • Comfortable working onsite in a fast-paced environment, • Strong attention to detail and organizational skills, • Experience in food distribution, foodservice, beverage, manufacturing, wholesale, or related industries, • Familiarity with CRM, ERP, and order management systems, • Order entry and account management, • CRM and order processing systems, • Microsoft Office (Outlook, Word, Excel), • 401(k) with company match, • Medical, dental, and vision insurance, • Life insurance This is an onsite office-based position in a fast-paced environment. Reliable attendance and strong collaboration with internal teams are essential.

NOTE: To apply, please send an email to with "Job Application - Operations Manager" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email. COMPANY: Hae CPG POSITION: Operations Associate ROLE TYPE: Full-time OFFICE LOCATION: Brooklyn, NY, role will be remote but NYC area is preferred, will require working hours of 9am to 6pm EST About the Company Hae CPG is an operations and supply chain consulting partner for emerging and scaling beauty and wellness brands. We operate as an extension of our clients’ internal teams, building, running, and strengthening the operational infrastructure that allows brands to grow with confidence. We support brands across the full product lifecycle, from early-stage setup through retail and omnichannel expansion. Our work spans both the day-to-day execution required to keep operations running smoothly and the strategic planning needed to scale sustainably. Our areas of expertise include inventory and supply planning, production and packaging management, 3PL sourcing and transitions, retail and e-commerce fulfillment, and transportation logistics. Our team has deep experience supporting brands shipping to major retailers in the U.S. and globally, including Sephora, Ulta, Target, Walmart, CVS, Nordstrom, and more. Location We are based in Brooklyn, NY. This role will be remote (NYC-area preferred). Will require working hours of 9am to 6pm EST Role Description Hae CPG is seeking an Operations Associate to support an exciting new stage of the company and a fast-growing client roster of CPG brands. The Operations Associate will report into a Lead Ops team member to support the day-to-day initiatives and workflows across e-commerce, retail, logistics, and customer service operations for key clients. You must be both a self-starter with an entrepreneurial mindset and a team player that is willing to roll up your sleeves believing that ‘no task is too big or too small. The role requires stellar communication and relationship building acumen, strong writing abilities, and the ability to understand data. You must be flexible and quickly adaptable, as the needs of the business can quickly evolve. Responsibilities • Support the Ops team in executing day-to-day operations for each client’s e-commerce, B2B, and customer experience channels., • Learn and adapt to the unique workflows, systems, platforms, and supply chain structures of each client., • Collaborate cross-functionally to troubleshoot fulfillment and shipping issues, coordinate with 3PLs, and improve internal processes., • Ensure e-commerce and drop ship orders process on time across all brands; monitor integration issues and target 100% fill rate., • Communicate with 3PL partners to resolve order delays, misships, and lost packages; file carrier claims when needed., • Investigate high-risk/fraud orders; analyze returns and customer service ticket data to identify fulfillment trends and issues., • Log and process wholesale orders via 3PL WMS and EDI systems; review routing guidelines for accuracy and compliance., • Collaborate with 3PL teams to process and pack purchase orders; prepare shipping documentation and submit invoices., • Update order statuses, upload tracking, and input required data into retail portals and EDI platforms., • Manage RTVs, shortages, chargebacks, and inventory QC of returned goods; compile historical data to help reduce future chargebacks., • Build and maintain relationships with 3PL and freight partners to ensure on-time outbound and inbound shipments., • Manage specialty projects, value-added services, and compile BOMs., • Monitor stock levels of finished goods and shipping materials at the 3PL for key clients., • Support customer service operations and reverse logistics as needed, • Process and manage special order requests for press, marketing, sampling, and VIPs., • Support with updating sales and inventory reports, freight analysis, and auditing logistics bills., • Flag integration or operational challenges and assist with troubleshooting across brand and vendor teams., • Compile fulfillment and customer service data into internal and client-facing reports., • Create, organize, and maintain SOPs, client documentation, and retail/routing guidelines. Requirements • At least 1+ years in retail/CPG industry, preferably within an operational or customer support function, • Excellent interpersonal and communication skills and prioritizes relationship building, able to craft creative, warm, and engaging responses to clients and vendors, • Eager to learn new skills and process flows, • Detail-oriented, highly organized, and able to multi-task – must be able to keep up with multiple clients, emails, timelines, launches, purchase orders simultaneously and with accuracy and timeliness, • The ability to blend creativity and data to strategize the best, efficient, innovative outcomes, • Both a dynamic self-starter and a team player with an entrepreneurial mindset, able to self-manage and work independently without handholding, • An agile, resourceful problem solver that can adapt within a constantly evolving business, • Proven ability to thrive in a fast-paced environment and adapt quickly to new circumstances, • Excited about working in a startup with the ability to approach growth like an entrepreneur - this role will have freedom to innovate, and you will have significant impact on the overall growth of the business and the culture and the company, • Competency in Microsoft platforms (Excel, Powerpoint, Word), Google platforms, project management tools and the ability to quickly master and implement new applications and systems, • Experience in Shopify

Today, we do this for leading B2B SaaS companies like AlphaSense, Braze, Canva, Databricks, and Gong. We have the rare opportunity to disrupt not just multiple old-school software vendors, but entire categories of software, services, and labor. Our core values are Dazzle Customers, Deliver Results, and Demand Excellence. We recruit people with a demonstrated track record of excellence and give them the room to do the best work of their lives. If this sounds like the environment where you do your best work, we invite you to build with us. We are proud to be an NYC company, working hard in-person at our office near Penn Station. Our founders helped build Braze and Datadog, two of the city's biggest IPOs, and we're backed by the venture investors behind Square, Instacart, Airtable, and Webflow. 2. Why now We've spent two years earning product-market fit the hard way: 30+ enterprise customers who pay us real money and keep doubling down. We have 4+ years of runway and it’s now time to accelerate. Until now, our founders and engineers have owned design, with support from an experienced contractor. That got us here, but it won't get us where we need to go. We need a designer who can look at what we've built, see both what's right and what's possible, and make the whole thing feel inevitable as we scale from $1M to $100M in ARR. 3. What you’ll do You'll own design across the entire Peerbound product, from our core web app to our Slack and email experiences to embeddable widgets that live on our customers' public-facing sites, which see millions of visitors every day. You'll report directly to our CEO and work closely with our engineers and our customers. Define what Peerbound looks and feels like. Build the design system, component library, and visual language from scratch. Establish the patterns and standards that every future designer and engineer will build on. This isn't about making things pretty — it's about creating a system that scales. Design AI-native experiences. Much of what Peerbound does is powered by AI, and the hardest design problems we face are about making intelligent systems feel trustworthy, intuitive, and useful. How do you surface an AI-generated customer quote so a sales rep trusts it enough to use it in a live deal? How do you design an interface where the content is dynamic, personalized, and constantly changing? These are the kinds of problems you'll solve every day. Ship product, not mockups. You'll work embedded with engineering, designing and iterating in tight cycles. We value designers who prototype, who are comfortable in code or adjacent to it, and who care as much about how something ships as how it looks in Figma. You'll go from user insight to shipped features regularly. Be the voice of the user. Talk to customers directly. Watch how they use the product. Understand where they get stuck, what delights them, and what they don't even know they need yet. Bring those insights back and let them shape the roadmap. 4. Questions you'll help us answer • How do we design a product that serves multiple audiences: (i) marketers who use our web app, (ii) B2B sellers who use Peerbound in email and Slack, and (iii) B2B buyers / website visitors seeing embedded widgets?, • What does a world-class design system look like for a product where the content is dynamic, AI-curated, and always changing?, • How do we onboard customers quickly while revealing deeper capabilities over time?, • How do we make Peerbound feel like the most polished product in our customers' tech stack? 5. Who you are 8+ years in product design, including significant time at a startup or high-growth company where you owned design end-to-end. You've built design systems from scratch and you've shipped products that real users depend on daily. You're fluent in Figma and comfortable enough with code and AI tools that you can build interactive prototypes, not just static screens. You have a strong eye for what AI-native product design looks like. You've thought seriously about how to design for AI-generated content, dynamic interfaces, and trust, or you've been building in this space already. Beyond the tools: you have exceptional taste and the conviction to defend it, and on the flip side, you are pragmatic enough to judge when to ship something great and iterate rather than wait for perfection. You care about the details that most people don't notice, and you believe that design at its best delivers an unforgettable experience to the user. 6. Compensation Salary of $210,000 to $240,000/year plus meaningful equity and benefits (fully covered medical/vision/dental, 401K, flexible PTO). In-person in NYC, 4 days in-office. 7. Note from the CEO This company represents my life's work. I've been part of two IPOs, and I want to build the kind of company at Peerbound where working here marks an inflection point in everyone's career, and leads to the kind of bonds that last a lifetime. This is our first full-time design hire. I am the type of person that really, really values great design but cannot produce it myself. Design, to me, goes much deeper than how a product looks. It’s how a product feels to the user, which is the product of several excellent decisions made by the designer. AI opens up both new opportunities and new challenges for designers, and you will be neck-deep in these challenges, which are still largely unresolved in my view. The best B2B software in the world still feels clunky, forgettable, and like it was designed by committee. I want Peerbound to be the exception. I want our customers to open our product and feel like someone actually cared. If you want to define the design language for an entire company, if you get energy from building systems from nothing, if you want to not just build designs but have a heavy hand on our roadmap, and if you believe B2B software deserves the same craft and intention as the best consumer products, I’d love to meet you.

Position: Account Executive Location: Midtown Manhattan, NY — Hybrid (3 days in office / 2 days remote) About WOBI: WOBI is a global leader in delivering premium business content through both in-person and digital channels. As organizers of the annual World Business Forum, we inspire senior executives and professionals to drive innovation, leadership, and growth in their organizations. With a focus on delivering actionable insights, WOBI connects leading business minds with companies seeking transformation and success. About the Role: We are looking for a motivated, commercially driven Account Executive to join our North America team. This is an exceptional opportunity to be part of a high-performing team at the forefront of business excellence. As an Account Executive you will manage the full sales cycle — from initial qualification through closing and ongoing account management. You will play a central role in WOBI's growth by developing strong, trust-based relationships with current and prospective clients, delivering an exceptional customer experience from first contact, and driving year-over-year revenue expansion. You will collaborate closely with leadership and the broader sales team to achieve both individual and team targets, bringing a strategic and consultative mindset to every engagement. Key Responsibilities: Account Management (30%): o Develop and maintain strong relationships with existing clients across key accounts. o Deliver an exceptional, high-touch customer experience at every stage. o Drive year-over-year revenue growth through upsells, renewals, and expanded participation. o Identify additional stakeholders within client organizations to expand multi- threaded relationships. Inbound lead selling (35%): o Evaluate and qualify inbound leads based on predefined criteria. o Conduct discovery calls to assess client needs, challenges, and opportunities for alignment with WOBI’s offerings. o Deliver engaging, professional presentations via phone, email, and LinkedIn to move leads through the sales funnel. Prospecting (25%): • Research target companies to understand organizational structures, decision-making processes, and potential multithreading paths., • Identify and engage new prospects through cold calling, email outreach, LinkedIn, and other sales tools., • Build familiarity and trust with prospective WOBI clients to support shorter and more efficient sales cycles. Administrative & Collaboration (10%): • Maintain impeccable records of all interactions and activities in Salesforce., • Provide detailed notes and insights to support accurate forecasting and seamless handoffs., • Collaborate with Account Management and Marketing teams to support client success and campaign execution. Qualifications and Skills • 2-5 years’ experience in B2B Sales with a track record of meeting or exceeding sales targets., • Exceptional communication skills, both written and verbal, with the ability to engage professionally with C-suite executives and senior leaders., • Proficiency in Salesforce is a must, including maintaining accurate records and leveraging CRM tools effectively., • High attention to detail and strong organizational skills., • Committed to providing an exceptional customer experience, • Proven achievement in account management and revenue generation goals, • Experience in conducting research on companies and industries to inform multi-threaded sales strategies, a plus., • A passion for professional development and an interest in WOBI’s mission of empowering business leaders. Candidate will ideally have experience using the following tools: • Salesforce, • LinkedIn Sales Navigator, • Google Workspace, • Salesloft, • Zoom info (or similar) Our Values: Integrity - acting ethically, transparently, and treating others with respect. Collaboration - working inclusively and cooperatively toward shared goals and client satisfaction. Commitment to Excellence - dedication to delivering high-quality results through perseverance and continuous improvement. Passion & Creativity - fostering enthusiasm, innovation, and a positive, engaging work environment. Humility & Growth - maintaining openness to learning, self-awareness, and valuing others’ contributions.

Account Executive--Legal New York, NY Full-Time / Home-Based Field Sales (3 days per week in the field) / Salaried, Exempt + Uncapped Commission Includes Exceptional Benefits, Flexible PTO, Flexible Schedule, Equity Our Client’s Sales Team is looking for a mid to senior-level Account Executive to join their winning team! In this role, you’ll interface with law firms across the country, working alongside their team of experienced Account Executives to expand their client base and grow market presence. Who are you? You’re an expert in building relationships with target clients and know how to design the right sell for each opportunity. You’re a seasoned litigation support sales professional, reliable, and always operate with a hospitality mindset. You understand the importance of personalization at scale and how integral that is to providing amazing customer service. As a revenue driver, you are metrics-focused and results-oriented. –You’re also confident when it comes to actively seeking business opportunities to expand your client network. If you have Outsides Sales experience and a proven track record, our Client is excited to speak to you. On a regular basis, you will • Drive new and existing business, tracking sales targets and staying accountable to your personal KPIs., • Serve as the primary point of contact for your book of clients, responsible for developing and maintaining long-term relationships., • Support clients via phone and email with professionalism, timeliness, and exceptional communication skills–always operating with a hospitality mindset., • Consult with clients, answer their questions, anticipate their needs, and offer helpful and effective solutions to secure conversion., • Monitor and analyze client usage of our product and services, acting proactively to increase product adoption and revenue within your book of business., • Conduct virtual demonstrations of Client’s products for prospective clients., • Work cross-functionally with internal teams to keep up with new product and service releases and updates, including providing front-line feedback and objections to help us forecast market needs., • Travel to company-sponsored events and client functions to develop rapport, establishing new business relationships and deepening existing relationships. You’re gonna crush it if: • You have 3 - 5 years of experience in a similar role or have relevant Account Management or Sales experience., • You enjoy selling out in the field. You will be expected to be in the field 3-4 days a week in this role., • You’re a high-activity, metrics-focused salesperson. You should understand the concepts of a predictable revenue model and can adapt your experience to meet specific sales targets., • You’re experienced with case management software or matter management., • You’re a quick learner and feel comfortable picking up new systems and processes. You're comfortable in a high-tech environment and are already a power user of tech in your daily work life. Familiarity with Google Workspace, CRMs, and digital-first communication are a must., • You should be skilled in solution selling, have exceptional listening skills, verbal and written communications skills, and presentation skills. Verbal reasoning skills are critical in their sales environment., • You have the desire to work with a fast-paced and quickly growing tech start-up and you’re enthusiastic about the opportunity for growth within the company., • You are a conscientious, responsive, and professional teammate who views everyone as a client and strives to build strong, and cross-functional relationships. Compensation & Benefits • Compensation:, • Salary: $85k-$110k, • Commission: 5% on Revenue, • Anticipated first year OTE: $125k-$150k+, • Health, Vision, & Dental Benefits - low-cost health plans that free up mind space and unlock our employees' best work, • Wellness/Mental Health - shared benefits to be used among employees and families, • Flexible Paid Time Off - allowing employees to find balance in their lives, • Options of Equity - we know our success is nothing without our team, • Access to a company-provided 401k, a home office setup, a monthly stipend to cover internet/phone- And more! "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

NOTE: To apply, please send an email to with "Job Application - Operations Manager" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email. COMPANY: Hae CPG POSITION: Operations Manager ROLE TYPE: Full-time REPORTS TO: Director of Operations OFFICE LOCATION: Brooklyn, NY, role will be remote but require working hours of 9am to 6pm EST About the Company Hae CPG is an operations and supply chain consulting partner for emerging and scaling beauty and wellness brands. We operate as an extension of our clients’ internal teams, building, running, and strengthening the operational infrastructure that allows brands to grow with confidence. We support brands across the full product lifecycle, from early-stage setup through retail and omnichannel expansion. Our work spans both the day-to-day execution required to keep operations running smoothly and the strategic planning needed to scale sustainably. Our areas of expertise include inventory and supply planning, production and packaging management, 3PL sourcing and transitions, retail and e-commerce fulfillment, and transportation logistics. Our team has deep experience supporting brands shipping to major retailers in the U.S. and globally, including Sephora, Ulta, Target, Walmart, CVS, Nordstrom, and more. Role Description Hae CPG is seeking an experienced CPG/Beauty Operations Manager to to join our team of fellow operations and supply chain nerds and baddies! As the Operations Manager, you'll work closely with the Hae CPG leadership team to manage client relationships and drive daily operational flows across transportation logistics, retail operations, inventory strategy, and the cultivation of key vendor and logistics partnerships. We're looking for someone with a genuine passion for supply chain and operations, who excels in both strategic problem-solving and detailed execution. Strong communication skills, a readiness to learn, and the ability to adapt to evolving tasks and workflows are essential. This role offers a great opportunity to make a significant impact on our clients' operations and advance your career in the dynamic field of consumer product operations. Responsibilities • Partner with the Hae CPG team to streamline and oversee day-to-day client operations, including supply chain management, retail fulfillment, logistics and freight/transportation, inventory control, and comprehensive reporting and planning. Ensure seamless execution of all client workflows across these domains., • Develop and maintain strong relationships with brand teams, vendors, retail partners, and logistics and supply chain stakeholders. Ensure timely and effective communication, addressing inquiries and issues promptly to foster collaborative and productive partnerships., • Develop, organize, and maintain comprehensive client documentation, including reporting formats, Standard Operating Procedures (SOPs), and internal templates. Regularly update these documents to reflect current processes and standards., • Support reporting responsibilities across inventory reconciliation, outbound logistics, freight operations, and retail activities. Analyze data to provide actionable insights and support strategic decision-making., • Oversee the accurate and timely shipping of retail purchase orders across all retail channels and platforms, including EDI, 3PL warehouse management systems (WMS), and Amazon Seller/Vendor Central. Monitor and resolve any issues related to shipping and fulfillment., • Audit and analyze 3PL, freight, and shipping expenses and bills to ensure accuracy and cost-effectiveness., • Ensure that B2B outbound shipments adhere to retailer routing guidelines. Review and analyze chargebacks, providing detailed reports and managing disputes with retailers as necessary to resolve discrepancies and recover costs., • Oversee the integration and functionality of operational software across ERP systems, retail platforms, warehouse management systems, inventory management tools, and middleware. Ensure smooth, accurate, and timely data transmissions; troubleshoot technical issues as needed., • Manage relationships with 3PLs, freight forwarders, and assembly facilities to ensure efficient and timely shipping and delivery of e-commerce and retail orders. Oversee specialty services and value-added projects, including creating and managing BOMs., • Coordinate the transportation and delivery of finished goods, components, and shipping materials, ensuring that all shipments are documented, tracked, and managed effectively for both domestic and international transportation., • Monitor inventory levels across all locations, flagging and addressing discrepancies as needed. Develop and implement inventory control strategies to optimize stock levels, minimize stockouts, and reduce shrinkage., • Administer client purchase orders and production timelines, coordinating with vendors to ensure timely completion of orders. Track production statuses, manage delays, and align supply chain activities with demand forecasts to meet client requirements., • Train and guide Operations Associates on daily operational tasks across e-commerce, retail, customer experience, inventory allocations, and outbound logistics. Provide mentorship and support to enhance their performance and ensure they are well-versed in operational procedures and company standards. Requirements • Minimum of 4+ years of experience in the retail/CPG industry, with a focus on operational functions, preferably in a startup environment. Experience in retail fulfillment is a plus., • Passion for operations and supply chain management is essential, demonstrating a genuine enthusiasm for optimizing processes and driving efficiency across all operational aspects., • Strong analytical skills with a high proficiency in data analysis and detail-oriented tasks. Comfortable with data formatting, manipulation, and analysis, with retail math skills being an additional advantage., • Dynamic self-starter and team player with an entrepreneurial mindset. Capable of self-managing and working independently, without needing extensive supervision., • Highly organized and detail-oriented, with the ability to handle multiple clients, emails, timelines, launches, and purchase orders simultaneously, ensuring accuracy and timeliness., • Ability to blend creativity with data to strategize and implement efficient and innovative solutions., • Agile and resourceful problem solver, adept at adapting to a constantly evolving business environment., • Proven ability to thrive in a fast-paced setting, quickly adapting to new circumstances while maintaining a strong attention to detail., • Excellent interpersonal and communication skills, with a strong focus on relationship building with both internal teams and clients., • Enthusiasm for working in a startup, with the capability to approach growth like an entrepreneur. This role offers the freedom to innovate and will have a significant impact on the company’s overall growth and culture., • Strong Excel skills required, including comfort with formulas, pivot tables, report building and data analysis., • Experience working with various retail formats, including big box, mass, specialty, and boutique retailers. Understanding of routing guides and retail order fulfillment flows is essential., • Familiarity with retail platforms (e.g., RetailLink, TMS, Partners Online, DSCO, CommerceHub) and experience with Shopify, QuickBooks, WMS, ERPs and EDI., • Experience in team management.

Implementation Manager | HVAC / Engineering New York City | Onsite $120K-$150K Base + Equity + Benefits Shields Group Search is partnering with a fast-growing construction-tech startup building the next-generation operating system for commercial HVAC, Electrical, and Plumbing suppliers and subcontractors. Their V1 quoting product has already scaled to 500+ quotes per day, and they’ve doubled annual recurring revenue in the first six weeks of 2026. Fresh off a $14M Series A backed by top construction-tech investors, they’re entering their next phase of growth and expanding their Client Success team. This is an opportunity to join early and help shape the client experience at a company transforming a $250B industry with AI-native software. Their first product is live and scaling quickly, and they are looking for an Implementation Manager to own onboarding, training, and early-stage customer success while helping build the playbook that will power the company’s long-term CS motion. You’ll work closely with Client Success, Product, and Sales, as well as leadership, to support clients, improve internal systems, and ensure a best-in-class implementation experience. What You’ll Do • Own in-person onboardings, including kickoff sessions, virtual demos, and hands-on trainings, • Build repeatable processes across onboarding and implementation, including playbooks, materials, metrics, and tracking, • Serve as the voice of the customer by gathering feedback on-site and bringing insights directly back to leadership, • Troubleshoot in real time, clearing adoption blockers and keeping implementations on track, • Collaborate with leadership, Sales, and Engineering to surface insights, champion the client perspective, and influence the product roadmap, • Help maintain the client management section of the CRM and ticketing/messaging systems, supporting inbound questions via email, live messaging, video calls, and tickets with fast, accurate, and tactical responses, • Create and maintain internal and client-facing documentation, including workflows, FAQs, and best practices grounded in real construction and HVAC use cases, • 3+ years in a technical or operational role within the commercial HVAC / mechanical industry, such as Estimating, Project Management, or MEP Design, • HVAC industry familiarity is required, • Strong project management skills with the ability to build processes from scratch and execute against deadlines, • Excellent communication skills and the ability to simplify technical concepts for a wide range of audiences, • Experience creating training content across videos, documentation, or workshops, • Proven track record of leading in-person rollouts and trainings What Success Looks Like First 2 Weeks • Develop foundational knowledge of the product, platform, and core workflows, • Shadow client calls and participate in on-site kickoffs to understand the implementation approach, • Independently manage day-to-day digital client communications and resolve common support questions, • Lead new client onboarding engagements, owning the full implementation lifecycle from Sales handoff through on-site kickoff, • Partner cross-functionally to drive client growth, engagement, and long-term adoption, • Act as a trusted client resource for product best practices and implementation guidance Compensation & Benefits • Salary: $120K-$150K base, depending on experience, • Equity: meaningful grant aligned with your background, • Benefits: medical, dental, vision, • Perks: free lunches and dinners This is a full-time, onsite role based in NYC’s Flatiron District, steps from Madison Square Park and Union Square.

Rainbow Shops, a leading affordable fashion retailer serving diverse customers nationwide, is seeking a dedicated Warehouse Operations Supervisor to actively lead and oversee daily operations directly on the floor in our high-volume distribution center. This hands-on leadership role is critical for ensuring efficient processing of returns, receipts, shipments, and vendor returns (RTVs), while supporting timely delivery to stores and maintaining inventory accuracy. The successful candidate will lead FedEx negotiations to optimize carrier arrangements, receive full warehouse training, and manage a team in a fast-paced, hands-on warehouse environment (mostly on the floor, not at a desk). Key Responsibilities • Actively lead and supervise daily warehouse operations from the floor, including returns processing, inbound receiving, outbound shipping, new store shipments, cross-dock activities, and Pack-to-Light fulfillment to retail locations., • Oversee the receipt and handling of damaged and recall merchandise; troubleshoot issues during the receiving process and escalate unresolved matters to the appropriate department promptly., • Collaborate closely with the Merchandising Department to ensure all Return to Vendor (RTV) merchandise is processed, prepared, and documented efficiently and on schedule. · Coordinate with vendors via email and phone to schedule pickups for RTV merchandise as required, leveraging strong negotiation skills to secure favorable terms and timing., • Verify that all damaged items are returned to vendors daily or weekly using FedEx Ground or the vendor's designated carrier, maintaining accurate records, compliance, and effective FedEx negotiations for shipping arrangements., • Partner with Inventory Control to confirm that damage/recall cartons delivered to Rainbow facilities are properly processed and updated in the system. · Monitor and support the re-hash department to ensure smooth operations; provide troubleshooting assistance and resolve any operational issues that arise., • Train, mentor, and direct warehouse associates hands-on to promote safety, productivity, and adherence to company procedures., • Maintain a clean, organized, and safe work environment while upholding quality standards and inventory integrity—all while being actively present on the warehouse floor. Qualifications and Requirements • 8-10 years of operational warehouse experience in a distribution center or similar high-volume environment, with a proven track record of hands-on leadership., • Previous supervisory or leadership experience managing staff directly on the floor in a warehouse, distribution center, or retail logistics environment required., • Bilingual Spanish/English fluency to effectively communicate with diverse team members and vendors., • FedEx negotiation and coordination experience, including scheduling pickups, managing carrier relationships, and optimizing shipping processes., • Retail or soft goods (apparel/fashion/textiles) experience preferred, with familiarity in handling clothing, accessories, or similar inventory., • Forklift and Hi-Lo (reach truck) operation experience preferred; must be comfortable and capable of operating equipment as needed on the floor., • Strong computer literacy: experience with AS/400 (or similar legacy ERP/WMS systems) is highly preferred., • Excellent communication skills (verbal and written) with the ability to interact effectively with team members, vendors, and internal departments., • Proven ability to learn quickly, comprehend new processes, and adapt to changing priorities in a fast-paced setting., • Highly organized with strong attention to detail and the capacity to multitask effectively under time constraints., • Physical ability to perform hands-on warehouse duties, including lifting, standing for extended periods, operating equipment, and being actively on the floor throughout the shift (this is not a desk-based role)., • High school diploma or equivalent required; additional logistics, supply chain, or supervisory training/certifications a plus. Why Join Rainbow Shops? Rainbow Shops offers a dynamic, hands-on work environment with opportunities for growth in our expanding distribution operations. We provide competitive pay, comprehensive benefits (including health insurance, 401(k), paid time off, and generous employee discounts), and a supportive team culture focused on efficiency and customer satisfaction. Rainbow Shops is an equal opportunity employer committed to diversity and inclusion. We evaluate all applicants based on merit, qualifications, and business needs without regard to race, color, religion, national origin, age, gender, sexual orientation, disability, or any other protected status.

Virtual Administrative Assistant (Bilingual – English/Spanish) Fully Remote | U.S. Applicants Only We are a boutique tax and accounting firm seeking a reliable, organized, bilingual Virtual Administrative Assistant to support our team with client communication, phone calls, email management, and daily administrative tasks. This role is fully remote, and candidates can be located in NY, NJ, or PA. About the Role You will be responsible for answering client calls, managing inboxes, sending follow-up emails, and keeping administrative tasks organized and on track. You should be comfortable communicating in English and Spanish, working independently, and staying organized in a fast-paced environment. Key Responsibilities • Answer incoming phone calls in English and Spanish, • Respond to client emails clearly and professionally, • Manage and organize multiple email inboxes, • Send reminders, follow-ups, and client communications, • Support client onboarding by collecting documents, sending checklists, and tracking progress, • Maintain organized digital files and records, • Prepare simple templates and messages for clients, • Assist with general administrative tasks as needed Qualifications • Bilingual: English and Spanish (written and verbal), • Previous experience in administrative support, customer service, or virtual assistance, • Strong phone and email communication skills, • Highly organized with attention to detail, • Comfortable handling deadlines and managing multiple tasks, • Experience with Microsoft Office and/or Google Workspace, • Positive attitude and dependable work habits, • Able to work independently and follow clear processes Compensation $22 to $25 per hour, depending on experience. Schedule Fully remote Must have consistent availability during standard business hours (EST) them. LIC Tax is an equal opportunity employer. We do not discriminate based on race, color, religion, gender, national origin, age, disability, or any protected status under applicable laws.