Guest Service Representative and Administrator
hace 6 días
Garnerville
Job Description About The Shoshana: The Shoshana is a pioneering postnatal retreat dedicated to supporting new mothers and their families during the crucial postpartum period. Our mission is to provide a serene, nurturing environment where new mothers can recover and rejuvenate, while receiving top-notch care and guidance. We offer a range of services including medical care, wellness programs, and educational support to ensure a smooth transition into motherhood. Position Overview: We are seeking a reliable and friendly Receptionist/Administrator to join our team. This role is the first point of contact for our clients, partners, and visitors, making it a crucial part of our company's image. The ideal candidate will be organized, detail-oriented, and capable of managing a variety of administrative tasks. Key Responsibilities: • Respond promptly and professionally to guest inquiries, reservations, and requests., • Handle and resolve any issues or complaints in a fair and courteous manner., • Answer, screen, and direct incoming phone calls., • Manage the company’s general email inbox and forward inquiries to the appropriate departments., • Maintain office supplies inventory and place orders when necessary., • Schedule and coordinate meetings, appointments, and bookings., • Assist with basic bookkeeping tasks, such as invoicing and expense tracking., • Maintain a clean and organized reception area., • Provide administrative support to various departments as needed., • High school diploma or equivalent; associate’s or bachelor’s degree is a plus., • Proven experience as a receptionist, administrative assistant, or similar role., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)., • Excellent verbal and written communication skills., • Strong organizational and multitasking abilities., • Ability to handle a fast-paced work environment with a positive attitude., • Professional appearance and demeanor., • Strong attention to detail and problem-solving skills., • Competitive salary and benefits package., • Opportunities for professional development and growth within the company., • A supportive and collaborative team environment., • Supportive and collaborative work environment., • Commitment to work-life balance., • Make a meaningful difference in the lives of new mothers and their families.Company DescriptionThe Shoshana is a pioneering postnatal retreat dedicated to supporting new mothers and their families during the crucial postpartum period. Our mission is to provide a serene, nurturing environment where new mothers can recover and rejuvenate, while receiving top-notch care and guidance. We offer a range of services including medical care, wellness programs, and educational support to ensure a smooth transition into motherhood.The Shoshana is a pioneering postnatal retreat dedicated to supporting new mothers and their families during the crucial postpartum period. Our mission is to provide a serene, nurturing environment where new mothers can recover and rejuvenate, while receiving top-notch care and guidance. We offer a range of services including medical care, wellness programs, and educational support to ensure a smooth transition into motherhood.