Trabajos email customer support en New York, New YorkCrear alertas

Overview: The Sr. Project Engineer role will oversee and execute the project controls and management of a multiple discipline, EPC project focused in the Mining Industry. Your main functions will include (but not limited to) responsibility for the full scope of the project such as direct support to a Sr. Project Engineer installed quantity monitoring, contract administration, project planning and scheduling, procurement, and project reporting. The Sr. Project Engineer I role requires interfacing with all areas affected by the project including the client(s), engineering/design, subcontractors, distributors, equipment vendors, and the ongoing strategic communication with project management regarding the status of the project. Location & Travel Details: You can be based in any city or state in the U.S.. This is a traveling, project based position, up to 90% of the time. You have the potential to be placed on a project site located in any state throughout the US. You’ll spend 8-18 months on average per project. We offer designated per diem in addition to an excellent base salary to support and help you cover living expenses. This position is eligible for mobilization support (may include mileage reimbursement), and includes one longer weekend every four weeks for additional time at home. COMPANY OVERVIEW: MasTec Industrial / Phoenix Industrial is part of the MasTec Clean Energy & Infrastructure (CE&I) business segment. The CE&I segment generates over $4.5 billion in annual revenue, providing construction services across our renewables, industrial, infrastructure, and general building operating groups. Sustainability and safety are foundational to our culture and influence everything we do. MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in Power, #16 Top 50 Domestic Heavy Contractors, #13 Transportation Contractor). Responsibilities: ESSENTIAL JOB FUNCTIONS: • Represent in a professional manner in all client interaction activities., • Provide the client with contract required reports (weekly, monthly, schedule.), • Champion Corporate Safety Plan and help develop the site-specific safety plan., • Create quantity calculation formulas to accurately determine percentage of completed/installed materials., • Develop a process for the creation and review of work plans and work packages., • Provide support to ensure the site quality plan is communicated and all inspections and quality documentation is being completed on time and assembled for final turn over., • Manage the compilation, processing, and customer approval of daily labor timesheets., • Review and train people the correct usage of Job Safety Analysis (JSA’s), • Lead jobsite safety reviews, toolbox meetings, mass safety meetings, and safety training., • Track material deliveries and develop procurement status report., • Plan, schedule, and coordinate work groups on the jobsite., • Direct other to perform material takeoffs from drawings, specifications, and other contract documents., • Perform complex engineering calculations and technical drafting to support field operations., • Direct Field Engineers to gather and prepare data for submittal or transmittal to the customer, vendors, subcontractors, governmental agencies, and internal use., • Review field issued purchase orders and subcontracts, prepare material buyout take offs from issued for construction drawings., • Direct home office performed procurement and subcontract administration functions., • Provide field support and supervise subcontractor operations., • Manage all project recordkeeping and correspondence functions including daily reports, photographs, requests for information (RFIs), submittal, transmittal, memorandums, and other contract required correspondence., • Create and closely monitor project controls such as productivity tracking including Average labor rate, indirect scheduling, equipment schedule and log, risk, and opportunity log, etc., • Create and maintain master project schedule., • Generate change orders and as-built data to be reviewed by the Project Manager., • Drive the planning process through the master schedule, 6-week, 3-week, 1-week, and manpower curves., • Administering Accounting/Job Costs/Work in Progress (WIP) Updates: Learn and Assist the Project Manager with these activities., • Lead the budgeting process of taking the Estimate and converting it to the Standard Phase codes., • Alert Project Manager and Home Office of trends regarding labor, material, subcontractor and equipment costs., • Accurately manage the cost forecasting process for entire project (labor, materials, subcontractors, equipment.), • Identify trends and suggest corrective actions when needed., • Establish the cashflow forecast and curve to ensure positive cashflow for the project., • Act as primary company representative in the absence of or as directed by Project Manager., • Know all of the provisions, terms and scope of the Prime contract., • Develop and prepare Schedule of Values and all Invoices to customer., • Manage, lead direct reports, and mentor. SUPERVISORY: • Support a crew of 100 people for short periods if needed., • Lead/Direct a team of 1 or more Field Engineers., • Oversee and manage all the field office staff, which could include engineers, office manager, document control, schedulers, procurement, warehouse, and other support personnel on the project. Qualifications: EDUCATION AND WORK EXPERIENCE REQUIREMENTS: • Bachelor’s degree in engineering, construction management, or related., • 7 plus years’ experience as a Field Engineer or similar role., • Mining Industry experience preferred KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Be knowledgeable of MIC Health and Safety programs and project specific regulations., • When on-site, actively participate in daily toolbox meetings with crews and subcontractors., • Set a personal example of safe behavior., • Ability to read, analyze and identify discrepancies on engineering plans, specifications, and contract documents., • Provide constructability and cost saving alternatives at design phase of project., • Ability to freely access all points of a construction site in wide-ranging climates and environment., • Highly motivated, with a demonstrated passion for excellence and taking initiative., • Strong work ethic, willing to do what it takes to get the job done right the first time., • Demonstrated commitment to ethics and integrity., • Passion for safety, with the ability to help us ensure that nobody gets hurt., • Leader with the ability to delegate work and provide support as needed to meet deadlines, goals, and objectives., • Willing to travel extensively and relocate to the next project location for an extended period (typically 6-12 months.), • Other may duties may be assigned, • Maintain in-depth relations with all members of their team and your supervisor. PHYSICAL DEMANDS: • Work up to a 12-hour shift doing hard physical work in varying temperatures and outside conditions., • May need to maintain physical strength and stamina; Use arms, hands, and legs fully; Push, pull, and frequently lift and carry objects weighing up to 50 pounds; and stoop, kneel, balance, crouch, crawl, and climb to perform job tasks., • Stamina to perform this task repetitively and continuously for several hour intervals., • Uncontrolled environmental conditions: Constant change in weather and site conditions., • This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises., • Ability to wear personal protective equipment is required (including but not limited to- safety toed shoes, gloves, safety glasses, hearing protection, hardhat, vest, etc.)., • Move in and around confined, cluttered, and uneven areas., • May need to work at heights and must be able to abide by all safety and fall-protection requirements; must be able to wear and utilize all safety equipment required for work at heights., • Evaluate information based on measurable standards; and see details in objects or drawings and recognize slight differences in shapes and shadings., • Visualize objects in three dimensions from drawings., • Keep good balance and work at heights., • See well (either naturally or with correction)., • Hear well (either naturally or with correction.), • Coordinate the use of eyes, hands, and feet. HOURS: This position is a Full-Time position scheduled to work typically 50 hours per week. Schedule is subject to projects requirements. TRAVEL: Travel required up to 90%. Position requires presence directly on the Project Site location with intermittent travel to residence of record. What's in it for You Financial Wellbeing Compensation $150,0000-$170,0000 / year, commensurate with experience Competitive pay with ongoing performance review and merit increase 401(k) with company match & Employee Stock Purchase Plan (ESPP) Flexible spending account (Healthcare & Dependent care) Health & Wellness Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount Discounted National Gym Membership Network Family & Lifestyle Paid Time Off, Paid Holidays, Bereavement Leave Military Leave, including Benefits Continuation Employee Assistance Program Planning for the Unexpected Short and long-term disability, life insurance, and accidental death & dismemberment Voluntary life insurance, accident, critical illness, hospital indemnity coverage Emergency Travel Assistance Program Group legal plan Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions. Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at _. MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team. #LI-RM1 Appcast (For Export): #appred

Job Description With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a Seasonal Kitchen Assistant at Sur La Table, you play a key role in inspiring customers throughout every stage of their culinary experience. With a passion for cooking, hospitality, and teamwork, the Seasonal Kitchen Assistant supports the chefs to ensure smooth class operations and a #bestincenter experience, a company-wide standard for excellence in service. You’ll help bring culinary dreams to life by supporting our chefs, engaging with guests, and ensuring a clean, well-organized kitchen environment. Key ResponsibilitiesCustomer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. · Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. · Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor. Sales & Business Performance · Assist chefs with class execution that drives repeat visits and positive customer feedback · Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates. · Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates. Team Engagement & Store Support · Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations · Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations. · Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness Operations & Compliance · Ensure compliance with food safety standards, local health codes, and sanitation regulations. · Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment. · Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses. · May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions. · Ensure store safety and cleanliness, addressing any maintenance needs promptly. · Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy. · Model and ensure consistent adherence to all Sur La Table policies and standard operating procedures (SOPs). Physical Requirements · Ability to communicate verbally and work cooperatively with associates and customers · Ability to remain standing for up to 4 hours at a time · Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor · The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose. · Ability to grab, reach, push, pull, bend, stoop, kneel and crouch to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment. · Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques. · Ability to lift and/or move merchandise weighing up to 50 lbs. · Ability to ascend/descend ladders to retrieve and/or move merchandise · Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work · Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays. While this is the minimum availability, scheduled hours may differ based on business needs. · Regular and predictable attendance with the flexibility to adjust class assignments based on demand. · Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne Qualifications & Experience · Must be 16 years of age or older at the time of employment. · 1 year retail sales experience, preferred · 1 year food prep and/or kitchen operations experience, preferred · Valid Food Handlers Certification. · Excellent communication, problem-solving, and decision-making abilities. · Passion for community engagement and providing exceptional customer experiences. · Proficiency in Microsoft Office Suite and retail systems preferred. Associate Perks Perks Include: 401K after 90 days; must be 21 years of age Employee Discount This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a Culinary Lead at Sur La Table, you play a key role in the success of the store by inspiring customers throughout every stage of their culinary experience by combining culinary expertise, business acumen, and teaching skills. This role supports the culinary program, drives sales, delivers a #bestincenter customer experience, a company-wide standard for excellence in service, and helps build and manage a high-performing culinary team. Key ResponsibilitiesLeadership & Team Development · Supports the recruitment, training, and ongoing development of a high-performing team to meet the culinary business needs. · Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture. · Provide in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager. Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. · Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. · Ensures an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution. · Work with store leadership to increase foot traffic and store engagement through cooking classes and private events. · Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor. Sales & Business Performance · Assist with driving sales growth by implementing strategies to enhance the culinary and retail business. · Analyze key performance metrics daily and leverage insights to optimize store performance. · Consistently meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales. Performance is measured by key KPIs such as second-class sign-ups, retail culinary product sales, and guest feedback through Google reviews. Operations & Compliance · Ensure compliance with food safety standards, local health codes, and sanitation regulations. · Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment · Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses. · May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions. · Ensure store safety and cleanliness, addressing any maintenance needs promptly. · Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy. · Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed. Physical Requirements · Ability to communicate verbally and work cooperatively with associates and customers. · Ability to remain standing for up to 4 hours at a time. · Ability to move about the store coaching and directing associates and/or class participants while selling to customers. · The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose. · Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor. · Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques. · Ability to lift and/or move merchandise weighing up to 50 lbs. · Ability to ascend/descend ladders to retrieve and/or move merchandise. · Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work. · Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule, including nights, weekends, and holidays. · Regular and predictable attendance with the flexibility to adjust class assignments based on demand, ensuring 3-4 classes are taught per week. · Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne. Qualifications & Experience · Must be 21 years of age or older at the time of employment. · A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education. · 1-2 years of progressively responsible kitchen management experience. · Valid Food Manager Certification. · Excellent communication, problem-solving, and decision-making abilities. · Passion for community engagement and providing exceptional customer experiences. · Proficiency in Microsoft Office Suite and retail systems preferred. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a Culinary Lead, FT at Sur La Table, you play a key role in the success of the store by inspiring customers throughout every stage of their culinary experience by combining culinary expertise, business acumen, and teaching skills. This role supports the culinary program, drives sales, delivers a #bestincenter customer experience, a company-wide standard for excellence in service, and helps build and manage a high-performing culinary team. Key ResponsibilitiesLeadership & Team Development · Supports the recruitment, training, and ongoing development of a high-performing team to meet the culinary business needs. · Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture. · Provide in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager. Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. · Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. · Ensures an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution. · Work with store leadership to increase foot traffic and store engagement through cooking classes and private events. · Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor. Sales & Business Performance · Assist with driving sales growth by implementing strategies to enhance the culinary and retail business. · Analyze key performance metrics daily and leverage insights to optimize store performance. · Consistently meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales. Performance is measured by key KPIs such as second-class sign-ups, retail culinary product sales, and guest feedback through Google reviews. Operations & Compliance · Ensure compliance with food safety standards, local health codes, and sanitation regulations. · Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment · Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses. · May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions. · Ensure store safety and cleanliness, addressing any maintenance needs promptly. · Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy. · Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed. Physical Requirements · Ability to communicate verbally and work cooperatively with associates and customers. · Ability to remain standing for up to 4 hours at a time. · Ability to move about the store coaching and directing associates and/or class participants while selling to customers. · The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose. · Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor. · Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques. · Ability to lift and/or move merchandise weighing up to 50 lbs. · Ability to ascend/descend ladders to retrieve and/or move merchandise. · Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work. · Workweeks are expected to be between 32 and 26 hours with the ability to have a flexible schedule, including nights, weekends, and holidays. · Regular and predictable attendance with the flexibility to adjust class assignments based on demand, ensuring 5-6 classes are taught per week. · Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne. Qualifications & Experience · Must be 21 years of age or older at the time of employment. · A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education. · 1-2 years of progressively responsible kitchen management experience. · Valid Food Manager Certification. · Excellent communication, problem-solving, and decision-making abilities. · Passion for community engagement and providing exceptional customer experiences. · Proficiency in Microsoft Office Suite and retail systems preferred. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Mavis Tires & Brakes at Discount Prices - Warehouse Team Member Put your career into high gear with Mavis Discount Tire! We're looking for full-time Warehouse / Distribution Center Team Members to join Team Mavis at our state-of-the-art Distribution Center in Lyndhurst, NJ. With over 4,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. WHAT IS THIS GREAT CAREER OPPORTUNITY? Join the Warehouse Team and realize the rewards of a career with competitive, guaranteed base compensation plus additional earning potential through [significant] weekly commissions. • As a Warehouse / Distribution Center Team Member, you'll be responsible for pulling product from inventory, unloading and loading delivery trucks, placing shipments in the staging area and stocking inbound shipments., • When serving our network of retail store locations, you'll get to use technology like handheld devices to scan and prepare shipments for delivery., • We'll teach you everything you need to know. No experience needed! HOW DO I KNOW IF A CAREER AT MAVIS'S WAREHOUSE IS RIGHT FOR ME? You'd be a great fit for the Warehouse / Distribution Center Team Member position if you: • like paid training and using proven processes to deliver the right products, at the right time to the right place;, • love working in a fast-paced environment;, • enjoy staying active;, • value reliability, punctuality and teamwork;, • care about meeting customer-promised delivery times;, • are motivated by commissions; and,, • want to work in a comfortable, safe, state-of-the-art environment. To be eligible for the Warehouse / Distribution Center Team Member position you must be: • at least 18 years of age;, • legally authorized to work in the United States;, • able to follow all safety requirements; and,, • able to work 5 days each week. WHY WILL I LOVE WORKING WITH MAVIS? At Mavis, we understand that our people are our greatest asset. We value our team members' hard work and that's why we proudly offer you benefits and rewards to support your lifestyle and well-being. As a Warehouse / Distribution Center Team Member, you can expect: • a pleasant working environment;, • an excellent combination of fringe benefits, like health, dental and vision insurance;, • a 401(k) retirement savings plan with employer match;, • paid vacations;, • paid time off;, • paid holidays;, • life insurance;, • on-the-job training; and,, • opportunities for career growth and advancement. What are you waiting for? APPLY NOW! Candidates can apply online at www.mavis.com/careers. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995. For more information about Mavis, please visit www.mavis.com. Mavis is an Equal Opportunity Employer Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting HRConnect@mavistire.com. We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com. Job Posted by ApplicantPro \nCompany Description Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value. We're always looking for Team Members to share our commitment to being the most dependable partner for all car owners. Come join us today! Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value.\r\n\r\nWe're always looking for Team Members to share our commitment to being the most dependable partner for all car owners. Come join us today!

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provide on the job training. What you’ll be doing: • Assist customers by answering questions related to accounts, procedures, and services by telephone or email., • Provide excellent customer service to both customers and UniFirst personnel., • Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process., • Partner and provide administrative support to UniFirst’s Sales Department., • Perform basic data entry and other administrative duties. Qualifications What we’re looking for: • 2 years of Customer Service experience in an administrative setting is preferred., • Prior Accounts Receivable experience is highly encouraged., • High School diploma or GED equivalent is recommended., • Verbal & written communication skills: professional telephone and email etiquette., • Essential skills: active listener, responsive, and personable., • Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc), • Time management and organizational skills with attention to detail., • A collaborative, team-player capable of working independently., • Problem solver in a dynamic environment., • Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.) Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods. What’s in it for you? • Training: We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential. You'll receive on-the-job training, robust online training modules through our Service Certificate Program – Customer Service Representative, and access to UniFirst's innovative training platform, The Learning Center., • Career Mobility: We’re a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to!, • Community Culture: Our unique community culture is what makes UniFirst an organization that stands out from the rest., • Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful., • Pay & Benefits: On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. About UniFirst The fabric of UniFirst is woven from its very unique culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

Position Overview: A successful Seasonal Retail Store Associate will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportunities to go above and beyond to create special experiences. Position Details: What You’ll Do: • Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Understand the customer is the center of what we do., • Understand how to layer personalized service into each area of interaction from greeting to fitting room to register., • Effectively communicate sales and promotions., • Understand the importance of email capture as part of sales and service and executes to standard., • Respond proactively and be empowered to provide positive resolutions to customer concerns., • Answer telephone in a courteous and friendly manner including, but not limited to, giving store greetings, directions to store location, and receiving and filling customer orders., • Assist in receiving, processing and replenishing merchandise., • Maintain merchandising, presentation and display standards. Ensure the sales floor is customer ready., • Ensure company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area., • Accurately and efficiently process all register transactions., • Adhere to all company policies, procedures and practices., • Perform any other duties as directed by management. What We’re Looking For: • High school diploma or equivalent., • Retail experience is preferred but not necessary., • Customer Centric., • Takes pride in a job well done and shows ownership in the store., • Operates with integrity and trust., • Excellent communicator and listener., • Collaborates and functions as part of a team., • Performs other duties as directed., • Authorized to work in the United States without sponsorship. Environmental Factors: • Must be able to stand or walk for up to eight hours a day., • Frequent reaching and bending and twisting – below waist and above shoulders., • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms., • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs., • Ability to climb ladders, reach and bend., • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas., • Use of a computer up to 60 % of the time throughout the day. Position Benefits and Perks Our pursuit of a better way isn't just about our products—it's about our people too. That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success. Daily pay available 40% Employee Discount Eligible to participate in the 401(k) Plan Flexible Scheduling Position Compensation Outline Compensation: $16.00 to $16.50/hour Compensation listed is for this specific location and is based on several factors, including location, experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change. The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. About Duluth Trading Company: Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating. From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life. Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.

At UniFirst, we Always Deliver—for our customers and our people. Join us as a Route Coverage Specialist, a key service professional integral to the success of our operations. In this role, you’ll provide exceptional service by stepping in to cover delivery routes when our Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you’ll ensure our valued customers experience seamless service every time. This dynamic, fast-paced opportunity is perfect for someone proactive, agile, and who enjoys variety. What Your Role Entails: • Develop Proficiency Across Multiple Routes: Learn the ins and outs of multiple routes, including customer-specific details, to provide top-tier service., • Deliver Garments and Product to Customers: Safely load, transport, and unload clean garments, flat goods, and other products to customers along established routes. Collect and secure used or soiled garments and products for return, ensuring timely and accurate service to meet customer standards, • Provide Excellent Customer Service: Step in and deliver high-quality service, supporting strong customer relationships through positive interactions and clear communication., • Problem Solving: Resolve customer requests independently, using problem-solving skills to ensure satisfaction and maintain customer loyalty., • Operational Excellence: Accurately manage invoices, conduct inventory audits, and maintain the safety and appearance of your vehicle., • Safety: Follow all traffic laws, safety standards, and company policies to ensure the safety and well-being of yourself, your customers, and the company., • Route Support: Collaborate with the Service and Management Teams to support new account installations, assist RSRs on routes, contribute to rerouting efforts, and collections. You will also have the opportunity to upsell and strengthen customer relationships., • Effective Communication: Share customer feedback and potential solutions with location leadership. Stay informed about competitor activity in the local market. Core Competencies: • Time Management & Adaptability: Ability to adapt to changing routes, conditions, and customer needs., • Customer-Centric Mindset: UniFirst is a service-driven company, and as a Route Specialist, you’ll play a crucial role in ensuring customer satisfaction., • Collaboration & Team Support: While autonomy is key, collaboration within the Service, Production, Sales and Office Department is essential to ensure success. Why You’ll Enjoy This Role: • Variety: Every day brings new routes and new experiences, ensuring no two days are alike., • Agility: Perfect for those who thrive in a fast-paced environment and enjoy navigating different routes, weather conditions, and schedules., • Autonomy: Work independently while being part of a supportive team that values service excellence and adaptability. Qualifications What You Bring to UniFirst: • Driver’s License & Safe Driving Record: Must be at least 21 years old with a valid driver’s license, a clean driving record, and reliable transportation., • DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam., • Educational Requirements: High school diploma, GED, or military service required., • Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service., • Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus!, • Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency., • Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods. You Will Benefit From: • Competitive Compensation: Competitive salary, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more., • Work-Life Balance: Monday–Friday day shift schedule., • Career Development: Continuous training and growth opportunities., • Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives. Join UniFirst for a Rewarding Career At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we’d love to hear from you! The estimated salary for this position ranges from $61,927.98 to $86,011.08 yearly. Actual compensation will vary based on factors including but not limited to the candidate’s skills, experience, and qualifications. Geographic differentials may also apply depending on the position’s location. There is no application deadline for this role; recruitment will remain open until the position is filled. About UniFirst UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

At UniFirst, we Always Deliver—for our customers and our people. Join us as a Route Coverage Specialist, a key service professional integral to the success of our operations. In this role, you’ll provide exceptional service by stepping in to cover delivery routes when our Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you’ll ensure our valued customers experience seamless service every time. This dynamic, fast-paced opportunity is perfect for someone proactive, agile, and who enjoys variety. What Your Role Entails: • Develop Proficiency Across Multiple Routes: Learn the ins and outs of multiple routes, including customer-specific details, to provide top-tier service., • Deliver Garments and Product to Customers: Safely load, transport, and unload clean garments, flat goods, and other products to customers along established routes. Collect and secure used or soiled garments and products for return, ensuring timely and accurate service to meet customer standards, • Provide Excellent Customer Service: Step in and deliver high-quality service, supporting strong customer relationships through positive interactions and clear communication., • Problem Solving: Resolve customer requests independently, using problem-solving skills to ensure satisfaction and maintain customer loyalty., • Operational Excellence: Accurately manage invoices, conduct inventory audits, and maintain the safety and appearance of your vehicle., • Safety: Follow all traffic laws, safety standards, and company policies to ensure the safety and well-being of yourself, your customers, and the company., • Route Support: Collaborate with the Service and Management Teams to support new account installations, assist RSRs on routes, contribute to rerouting efforts, and collections. You will also have the opportunity to upsell and strengthen customer relationships., • Effective Communication: Share customer feedback and potential solutions with location leadership. Stay informed about competitor activity in the local market. Core Competencies: • Time Management & Adaptability: Ability to adapt to changing routes, conditions, and customer needs., • Customer-Centric Mindset: UniFirst is a service-driven company, and as a Route Specialist, you’ll play a crucial role in ensuring customer satisfaction., • Collaboration & Team Support: While autonomy is key, collaboration within the Service, Production, Sales and Office Department is essential to ensure success. Why You’ll Enjoy This Role: • Variety: Every day brings new routes and new experiences, ensuring no two days are alike., • Agility: Perfect for those who thrive in a fast-paced environment and enjoy navigating different routes, weather conditions, and schedules., • Autonomy: Work independently while being part of a supportive team that values service excellence and adaptability. Qualifications What You Bring to UniFirst: • Driver’s License & Safe Driving Record: Must be at least 21 years old with a valid driver’s license, a clean driving record, and reliable transportation., • DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam., • Educational Requirements: High school diploma, GED, or military service required., • Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service., • Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus!, • Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency., • Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods. You Will Benefit From: • Competitive Compensation: Competitive salary, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more., • Work-Life Balance: Monday–Friday day shift schedule., • Career Development: Continuous training and growth opportunities., • Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives. Join UniFirst for a Rewarding Career At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we’d love to hear from you! The estimated salary for this position ranges from $61,927.98 to $86,011.08 yearly. Actual compensation will vary based on factors including but not limited to the candidate’s skills, experience, and qualifications. Geographic differentials may also apply depending on the position’s location. There is no application deadline for this role; recruitment will remain open until the position is filled. About UniFirst UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

At UniFirst, we Always Deliver—for our customers and our people. Join us as a Route Coverage Specialist, a key service professional integral to the success of our operations. In this role, you’ll provide exceptional service by stepping in to cover delivery routes when our Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you’ll ensure our valued customers experience seamless service every time. This dynamic, fast-paced opportunity is perfect for someone proactive, agile, and who enjoys variety. What Your Role Entails: • Develop Proficiency Across Multiple Routes: Learn the ins and outs of multiple routes, including customer-specific details, to provide top-tier service., • Deliver Garments and Product to Customers: Safely load, transport, and unload clean garments, flat goods, and other products to customers along established routes. Collect and secure used or soiled garments and products for return, ensuring timely and accurate service to meet customer standards, • Provide Excellent Customer Service: Step in and deliver high-quality service, supporting strong customer relationships through positive interactions and clear communication., • Problem Solving: Resolve customer requests independently, using problem-solving skills to ensure satisfaction and maintain customer loyalty., • Operational Excellence: Accurately manage invoices, conduct inventory audits, and maintain the safety and appearance of your vehicle., • Safety: Follow all traffic laws, safety standards, and company policies to ensure the safety and well-being of yourself, your customers, and the company., • Route Support: Collaborate with the Service and Management Teams to support new account installations, assist RSRs on routes, contribute to rerouting efforts, and collections. You will also have the opportunity to upsell and strengthen customer relationships., • Effective Communication: Share customer feedback and potential solutions with location leadership. Stay informed about competitor activity in the local market. Core Competencies: • Time Management & Adaptability: Ability to adapt to changing routes, conditions, and customer needs., • Customer-Centric Mindset: UniFirst is a service-driven company, and as a Route Specialist, you’ll play a crucial role in ensuring customer satisfaction., • Collaboration & Team Support: While autonomy is key, collaboration within the Service, Production, Sales and Office Department is essential to ensure success. Why You’ll Enjoy This Role: • Variety: Every day brings new routes and new experiences, ensuring no two days are alike., • Agility: Perfect for those who thrive in a fast-paced environment and enjoy navigating different routes, weather conditions, and schedules., • Autonomy: Work independently while being part of a supportive team that values service excellence and adaptability. Qualifications What You Bring to UniFirst: • Driver’s License & Safe Driving Record: Must be at least 21 years old with a valid driver’s license, a clean driving record, and reliable transportation., • DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam., • Educational Requirements: High school diploma, GED, or military service required., • Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service., • Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus!, • Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency., • Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods. You Will Benefit From: • Competitive Compensation: Competitive salary, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more., • Work-Life Balance: Monday–Friday day shift schedule., • Career Development: Continuous training and growth opportunities., • Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives. Join UniFirst for a Rewarding Career At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we’d love to hear from you! The estimated salary for this position ranges from $61,927.98 to $86,011.08 yearly. Actual compensation will vary based on factors including but not limited to the candidate’s skills, experience, and qualifications. Geographic differentials may also apply depending on the position’s location. There is no application deadline for this role; recruitment will remain open until the position is filled. About UniFirst UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

Job Description Join Imperial Cleaning as a Full-Time District Manager, a field based position within the New York Metro Area. This role presents an exciting opportunity to lead a team of dedicated professionals while driving customer satisfaction and operational excellence. You will be rewarded for your contributions to our vibrant, customer-focused culture. Your ability to think abundantly and solve problems will be pivotal in this high-performance environment, where your passion for delivering exceptional service will shine. We value integrity, empathy, and safety, ensuring that your efforts contribute to a supportive and engaging workplace. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, Employee Discounts, Generous 401k match, and Aflac insurance plans. This is not just a job; it's a chance to impact your community and grow your career in a dynamic company dedicated to excellence in customer service. YOUR DAY AS A DISTRICT MANAGER As a new District Manager at Imperial Cleaning, your day-to-day expectations will involve overseeing multiple locations within the New York Metro Area. You will be responsible for managing teams, ensuring that customer service standards are consistently met or exceeded. Your tasks will include conducting regular site visits, providing support and training to staff, and implementing operational improvements to enhance efficiency and quality. Your schedule will typically be Monday through Friday, allowing for a balanced work-life dynamic while keeping you engaged with your teams. However, you will also be on-call for emergencies as needed, requiring quick problem-solving and decision-making skills. This role demands an empathetic approach to leadership, so you can expect to foster strong relationships with both employees and clients, ensuring a high-performing and customer-centric environment. ESSENTIAL FUNCTIONS • Establish working relationships with Clients., • Perform required location inspections and touchbases ( minimum of 1x ins and 2 TB per qtr)., • Report and resolve Inspection deficiencies. Urgent within 24 hours., • Managing Staff:, • Screen, Hire, Onboard, and Terminate staff., • Train Custodial Technicians supporting Area Sups & Acs ., • New Account setup oversight., • Assist to training staff with Clocking In/Out as needed., • Monitoring employee time and attendance., • Manage daily staffing schedules and adjust accordingly to ensure adequate staffing levels., • Conduct weekly payroll., • Report accidents/injury., • Address and resolve any employee performance issues., • Notify HR/Payroll and Operations of ALL staffing changes., • On-Call for Emergency situations/calls - evenings and weekends., • Create Supply Orders as needed., • Submit service requests to the office., • Update account spreadsheet as directed., • Responsible for KPIs within region., • Performing Performance Reviews for direct reports. KEY REQUIREMENTS: • Experience with Commercial cleaning industry a plus., • Must speak fluent English and Spanish., • Detail oriented and strong communication skills (email, phone)., • Results oriented: the ability to resolve challenges and emergencies at a moments notice., • Multi task oriented: The ability to handle multiple projects at a time., • Customer focused with a can-do approach to problem solving., • Knowledge of administrative and clerical procedures., • Working Knowledge of email, spreadsheets, smartphone and relevant software applications., • Knowledge of administrative and clerical procedures., • Strong unwavering ability to use technology. OTHER JOB DUTIES • All other tasks as assigned by management. JOIN US! So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you! Applicants must be 18 years of age or older to be considered for employment.

Job Description MNRK Music Group is looking for a Manager, Direct to Consumer Operations to join our team. Reporting to the VP, Direct to Consumer, this role leads the management and optimization of MNRK's direct-to-consumer business across e-commerce storefronts, product launches, merchandising, inventory, and fulfillment operations. The ideal candidate combines strong e-commerce expertise with operational excellence, using data-driven insights to enhance customer experience, drive revenue growth, and support successful physical and digital product releases. As a key cross-functional partner, this individual will collaborate with marketing, retail, production, and external vendors to deliver a seamless consumer journey from product launch through delivery. The successful candidate will thrive in a fast-paced environment, balancing strategy and execution while helping shape the continued growth of MNRK's direct-to-consumer business and fan experience. Candidates should be based in either New York or Tennessee; consideration will also be given to highly qualified candidates outside of these areas. What You Will Be Doing: • Own and optimize the direct-to-consumer storefront experience across e-commerce platforms, marketplaces, and social commerce channels, ensuring a seamless customer journey and strong conversion performance., • Manage digital merchandising, product catalog updates, pricing, promotions, and launch execution to maximize visibility, engagement, and revenue., • Monitor storefront performance and customer behavior, leveraging analytics, testing, and reporting to identify opportunities for optimization and growth., • Partner with marketing teams to support email, retention, paid media, and promotional initiatives that drive traffic and sales across DTC channels., • Lead inventory planning and coordination with fulfillment partners, ensuring product availability, accurate inventory visibility, and efficient order fulfillment., • Oversee physical product operations for vinyl, CDs, and other formats by coordinating production timelines, vendor relationships, and release schedules in partnership with internal stakeholders and external manufacturing partners., • Partner cross-functionally with marketing, retail, finance, operations, and external vendors to execute product launches, improve operational processes, and support continued growth of the DTC business. What Makes You Qualified: • 5+ years of experience in direct-to-consumer operations, e-commerce, digital merchandising, or related functions, preferably within music, entertainment, media, or consumer products., • Proven experience managing e-commerce storefronts, product launches, merchandising, and customer experience initiatives., • Strong analytical skills with experience using performance data and reporting tools to drive business decisions and revenue growth., • Experience with Shopify, Shopify Plus, or similar e-commerce platforms, including marketplace and fulfillment integrations., • Demonstrated ability to manage multiple projects and product launches simultaneously while maintaining strong attention to detail., • Experience working cross-functionally with marketing, operations, finance, retail, and external vendor partners., • Knowledge of inventory planning, fulfillment operations, and physical product supply chains., • Excellent communication, organization, and project management skills with the ability to thrive in a fast-paced environment. What Would Be Music to Our Ears: • Music industry, entertainment, or media experience., • Experience with Klaviyo or similar CRM and retention marketing platforms., • Familiarity with paid media channels, including Meta and Google., • Knowledge of physical music production, distribution, and fulfillment processes., • Experience with Luminate reporting, chart strategy, or related music industry tools., • Passion for physical music and the independent music landscape. MNRK Music is a global music company that includes several historic and groundbreaking record labels including Dualtone Records, Last Gang Records, and deep catalog repertoire. We are committed to fostering creativity, diversity, and innovation in the music industry. This is a hybrid role that will require you to commute to our New York City or Nashville office a minimum of three days a week.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • 401(k), • Health insurance Job Title: KidStrong General Manager Center: Reports To: KidStrong General Managers are the leaders of the center – it is the responsibility of the General Manager to foster a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and deliver key business results such as sales performance and lowering member attrition. RESPONSIBILITIES: CENTER OPERATIONS • Understand the center’s key KPIs and financials to make informed and responsible business decisions., • Build and maintain relationships with KidStrong families that align with our core values and provide exceptional customer service., • Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc., • Daily, Weekly, and Monthly cleaning and maintenance of the center. Delegate center tasks amongst the center team to ensure consistent execution., • Manage center-level employee issues and manage appropriate documentation., • The typical schedule includes 4 weekday and 1-weekend shifts with specific hours dependent on the needs of the center., • Set and communicate coach schedules using appropriate scheduling and communication platforms., • Schedule, promote, and sell KidStrong events, such as camps and parties, to maximize center profitability. SALES, • Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool., • Responsible for sales, as well as delegating responsibilities to the center staff team, i.e. call drives, trial conversion, and event booking., • Finalize sales and bookings that are generated through online self-sign-up flow., • Source and attend local events to increase brand awareness, and drive incremental leads and memberships. LEADERSHIP, • Foster a coaching culture - see something, say something., • Continuously assess and document Coaches based on the KidStrong Coach DNA profile and class quality., • Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates., • Ensure candidates complete all paperwork to comply with company policy and law., • Lead coaching candidates through the training process and required evaluations., • Manage and support the ongoing professional development of staff through LearnUpon., • Lead Center level staff meetings focused on - development, productivity, programming, and product., • Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in centers., • Attend weekly leadership meetings. COACHING, • Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years old approximately as required by business demands., • Create positive interactions with students and families before, during, and after class., • Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it., • Demonstrate and manage the implementation of various programming and curriculum elements., • Use the KS Coaches App to record and provide data (attendance, awards, etc.)., • Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight., • Lead monthly center staff meetings focused on culture, development, product, and performance., • Approximately 3-5 coaching hours per week SKILLS/QUALIFICATIONS, • An athletic and/or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable!, • Achieve Coach Certification through the HQ Training and Certification team., • Complete training through LearnUpon as required by the HQ Training and Certification team., • Comfortable speaking to parents/guardians regarding a variety of topics., • Prior experience as a pediatric OT/PT is a plus, but not required., • Previous experience in management is required., • Practical work experience with Google and Microsoft platforms., • Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, ADP, and FranConnect is preferred but not required, • Intermediate knowledge of physiology, exercise techniques, and body mechanics. CPR certified. Sphere of Interaction This position will supervise the AGM, Lead Coach, and coaches. The General Manager will consistently lead and mentor their team. Communication and interpersonal skills are essential. The General Manager will work closely with center team members and families. This position will also interact with leadership and KidStrong, Inc. HQ team members. DNA/COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: High Standards • Establishes and holds high standards Natural Leader, • Creates and embodies culture., • Takes initiative. Leads by Example Sets tone through actions. Passionate • Stays focused on the KidStrong Goals., • Goal-oriented and high-performing. Command Presence, • Upholds KidStrong Values; creates a vision for others. Teacher, • Communicate and ensure the transfer of knowledge. Professional, • Approaches others in a tactful manner., • Reacts well under pressure., • Treat others with respect and consideration., • Accepts responsibility for own actions., • Follows through on commitments. Performer, • Engaging, Fun, Likable., • High Energy, Clear & Easy to Understand. Mentor, • Develops and nurtures relationships., • Focuses on developing self and others. Planning/Organizing, • Prioritizes and plans work activities; Develops realistic action plans., • Set goals and objectives., • Uses time efficiently., • Plans for additional resources., • Organizes or schedules other people and their tasks. Oral Communication, • Speaks clearly and persuasively in positive or negative situations., • Responds well to questions; Listens and gets clarification., • Demonstrates group presentation skills; Participates in meetings. Written Communication, • Writes clearly and informatively; Edits work for spelling and grammar, • Varies writing style to meet needs, • Presents numerical data effectively; Able to read and interpret written information. Teamwork, • Balances team and individual responsibilities, • Exhibits objectivity and openness to others' views, • Contributes to building a positive team spirit; Supports everyone's efforts to succeed., • Puts success of team above own interests; Able to build morale and group commitments to goals and objectives Coachable/Low Ego Mindset, • Gives and welcomes feedback., • Encourages exploring of different perspectives to reach common goals and objectives, • Has a growth mindset; Sees every opportunity as one to learn from. Adaptability, • Comfortable calling an audible; continuing or adjusting the play after the audible is called., • Embraces innovation and a quickly changing landscape. Best Idea Wins!

Job Description Gemologist Assistant Manager - Secaucus, NJ Position Overview: Brilliant Earth is searching for a proactive, resourceful, and innovative Assistant Manager to support our Procurement and Vendor Relations functions. In this role, you will assist in managing the procurement of gemstone purchases while contributing to vendor relationship management and inventory control. You will work closely with senior management and cross-functional teams to ensure a seamless supply chain process in line with our commitment to responsible sourcing and excellence in customer service. This role is based onsite in our Secaucus, NJ distribution center. The targeted budget for this position is $70k-$80k. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities • Assist in the procurement of all gemstone purchases., • Help manage day-to-day vendor interactions and develop relationships with existing and potential partners., • Support escalation management and work with vendors who share Brilliant Earth's commitment to responsible sourcing., • Coordinate tasks and resources to maintain strong vendor networks., • Assist with planning and maintaining optimal inventory levels across the gemstone department, • Collaborate with sales, production, and fulfillment teams to ensure precise inventory tracking and communication., • Support recruiting, training, and development of team members., • Empower team members to resolve day-to-day challenges and maintain high performance., • Aid in formulating and implementing systems, policies, and procedures that drive efficient business operations., • Ensure that procurement practices and vendor operations meet Brilliant Earth's quality, delivery, and cost objectives., • Support adherence to responsible and traceable supply chain practices aligned with high standards of social and environmental responsibility. Qualifications • Graduate gemology degree preferred, • Industry experience in gems and diamonds required, • Proven experience with vendor management, supply chain operations, or production in a product, retail, or eCommerce environment., • Robust computer skills with a strong working knowledge of ERP systems and related software., • Experience with team management and the ability to support the growth of high-performing teams., • Strong organizational and problem-solving skills, with an ability to work efficiently in a fast-paced, start-up environment. What We Offer: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an on-site interview with our VP, Product Operations and a conversation with our SVP, Customer Operations. #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job Description Join Imperial Cleaning as a Full-Time District Manager, a field based position within the New York Metro Area. This role presents an exciting opportunity to lead a team of dedicated professionals while driving customer satisfaction and operational excellence. You will be rewarded for your contributions to our vibrant, customer-focused culture. Your ability to think abundantly and solve problems will be pivotal in this high-performance environment, where your passion for delivering exceptional service will shine. We value integrity, empathy, and safety, ensuring that your efforts contribute to a supportive and engaging workplace. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, Employee Discounts, Generous 401k match, and Aflac insurance plans. This is not just a job; it's a chance to impact your community and grow your career in a dynamic company dedicated to excellence in customer service. YOUR DAY AS A DISTRICT MANAGER As a new District Manager at Imperial Cleaning, your day-to-day expectations will involve overseeing multiple locations within the New York Metro Area. You will be responsible for managing teams, ensuring that customer service standards are consistently met or exceeded. Your tasks will include conducting regular site visits, providing support and training to staff, and implementing operational improvements to enhance efficiency and quality. Your schedule will typically be Monday through Friday, allowing for a balanced work-life dynamic while keeping you engaged with your teams. However, you will also be on-call for emergencies as needed, requiring quick problem-solving and decision-making skills. This role demands an empathetic approach to leadership, so you can expect to foster strong relationships with both employees and clients, ensuring a high-performing and customer-centric environment. ESSENTIAL FUNCTIONS • Establish working relationships with Clients., • Perform required location inspections and touchbases ( minimum of 1x ins and 2 TB per qtr)., • Report and resolve Inspection deficiencies. Urgent within 24 hours., • Managing Staff:, • Screen, Hire, Onboard, and Terminate staff., • Train Custodial Technicians supporting Area Sups & Acs ., • New Account setup oversight., • Assist to training staff with Clocking In/Out as needed., • Monitoring employee time and attendance., • Manage daily staffing schedules and adjust accordingly to ensure adequate staffing levels., • Conduct weekly payroll., • Report accidents/injury., • Address and resolve any employee performance issues., • Notify HR/Payroll and Operations of ALL staffing changes., • On-Call for Emergency situations/calls - evenings and weekends., • Create Supply Orders as needed., • Submit service requests to the office., • Update account spreadsheet as directed., • Responsible for KPIs within region., • Performing Performance Reviews for direct reports. KEY REQUIREMENTS: • Experience with Commercial cleaning industry a plus., • Must speak fluent English and Spanish., • Detail oriented and strong communication skills (email, phone)., • Results oriented: the ability to resolve challenges and emergencies at a moments notice., • Multi task oriented: The ability to handle multiple projects at a time., • Customer focused with a can-do approach to problem solving., • Knowledge of administrative and clerical procedures., • Working Knowledge of email, spreadsheets, smartphone and relevant software applications., • Knowledge of administrative and clerical procedures., • Clean DMV report & License., • Strong unwavering ability to use technology. OTHER JOB DUTIES • All other tasks as assigned by management. JOIN US! So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you! Applicants must be 18 years of age or older to be considered for employment.

Job Description Our client, a rapidly growing force in the CPG and wellness sector, is seeking a dynamic and experienced Head of D2C to elevate our direct-to-consumer strategy and execution. This pivotal role will own the end-to-end performance of our D2C channels, serving as the strategic partner responsible for driving aggressive revenue targets and ensuring an exceptional customer journey. Reporting directly to the Senior Vice President of Commercialization, this position offers a unique opportunity to shape the future of our D2C business, which is the foundation of our company's success. We are looking for a hands-on leader who thrives in a high-growth, "scrappy" startup environment, capable of independent leadership and growth within the company. The ideal candidate will be a strategic thinker with a keen eye for operational excellence, willing to "roll up their sleeves" to get things done, and proactively identify opportunities for improvement and scaling. Location: Remote East Coast — This is a remote position, though candidates must be available to work East Coast hours. KEY RESPONSIBILITIES • Own the comprehensive performance and health of the D2C channel, including aggressive revenue targets and overall business growth., • Lead the end-to-end execution and optimization of the website business, ensuring a pixel-perfect customer experience., • Drive day-to-day operational excellence, ensuring the e-commerce business runs smoothly, efficiently, and with continuous improvement., • Manage and inspire a dedicated e-commerce manager, fostering a high-performance team culture., • Oversee and collaborate with external partners, including development agencies, CRO agencies, and the Amazon agency (OMP), ensuring timely and effective execution., • Partner strategically with the marketing growth team (Meta, Google, TikTok Shop) to optimize paid revenue channels and drive qualified traffic to the website., • Collaborate with the internal customer lifecycle team on email, SMS, CRM, and subscription strategies to enhance customer engagement and retention., • Proactively identify and implement improvements across the D2C ecosystem, scaling processes and technologies to support rapid business expansion., • Translate strategic objectives into actionable plans, ensuring efficient task execution and adherence to timelines across all D2C initiatives. REQUIRED / MUST-HAVE QUALIFICATIONS • Minimum of 8+ years of progressive experience in D2C e-commerce leadership roles, demonstrating a strong trajectory in driving revenue growth., • Mandatory experience in the Consumer Packaged Goods (CPG) industry, with a strong understanding of CPG go-to-market strategies., • Proven proficiency in Shopify, with hands-on experience managing and optimizing the platform for performance and customer experience., • Demonstrated ability to operate effectively and execute in a high-growth startup environment, embracing a "scrappy" and lean operational style., • Exceptional leadership skills with experience managing direct reports and external agency partners to achieve business objectives., • Strong analytical mindset with the ability to leverage data to drive decisions, identify opportunities, and communicate insights to cross-functional teams., • Highly organized with a meticulous attention to detail, ensuring flawless execution and a superior customer journey., • Ability to proactively identify challenges and opportunities, translating them into scalable solutions for business improvement. COMPENSATION & BENEFITS • Compensation: $180K- $200K+ Base salary, • Healthcare and 401K (match coming 2027), • Work Arrangement: Remote position. Candidates must be available during East Coast hours, with some flexibility for those in other time zones. If this sounds like the position you have been waiting for, please apply using the online application or the link below - all inquiries are strictly confidential. Our focus is to assist you to make your best next career move, and we will not use your information for any other purpose. Kalon Executive Search is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. www.KalonSearch.com

Job Description Position Title: General Manager Salary: $120,000 to $125,000 Other Forms of Compensation: Bonus Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Job Summary Union Square Events and Canyon Museum is seeking an accomplished and hospitality-driven General Manager to lead the museum’s food and beverage operations across the restaurant, bar, events, and cafe. This is an opportunity to shape the food and beverage experience of a major cultural institution while working in partnership with a highly renowned James Beard Award winning chef. The Multi-Unit Restaurant General Manager. will lead the Front of House and Back of House operations and management team while working in close partnership with the Executive Chef and culinary leadership team, museum leadership, and key stakeholders. The role will help establish the operational foundation, service culture, and hospitality standards for Canyon Museum while ensuring that every aspect of the F&B program operates at the highest level. Key Responsibilities: Leadership & Team Development Lead and inspire the Food & Beverage management team and front-line staff to deliver exceptional guest experiences. Foster a culture of hospitality, accountability, inclusion, and continuous improvement. Recruit, hire, train, coach, and develop team members while creating clear growth opportunities. Partner with the Executive Chef and Assistant General Manager to align operations, service standards, and business objectives. Implement systems, processes, and training programs that support operational excellence and long-term success. Financial & Business Management Own the Food & Beverage P&L and present financial results to clients and leadership. Oversee financial performance of the restaurant, bar, café, and event operations. Develop budgets, forecasts, and operating plans while managing revenue, labor, food cost, inventory, and expenses. Analyze business trends to improve profitability, productivity, and guest satisfaction. Ensure accurate payroll, invoice processing, cash handling, reporting, and policy compliance. Guest Experience & Operations Oversee daily operations across all Food & Beverage outlets and experiences. Maintain luxury-level service standards and ensure quality in food, beverage, and hospitality delivery. Monitor guest feedback, reviews, and satisfaction metrics to drive continuous improvement. Build meaningful guest relationships and resolve concerns professionally and effectively. Maintain a visible leadership presence and actively support service execution. Technology, Events & CRM Oversee reservation, POS, CRM, event, and reporting platforms to maximize operational effectiveness. Utilize guest data and CRM tools to enhance personalization, loyalty, and repeat visitation. Support event operations by partnering with event teams on bookings, BEO execution, and cross-functional communication. Ensure all team members are trained on data collection, guest preferences, and reservation management best practices. Compliance & Safety Ensure compliance with all food safety, alcohol service, labor, licensing, and regulatory requirements. Maintain operational standards, preventative maintenance programs, sanitation procedures, and HACCP compliance. Partner with culinary and operations leaders to prepare for inspections and audits. Promote a culture of safety, cleanliness, and shared accountability. What you bring Qualifications: 10+ years of progressive hospitality leadership experience. 7+ years leading multi-functional teams in restaurants, bars, events, or luxury hospitality environments. 2-3 years of Director-level and/or multi-unit management experience preferred. Strong background in fine dining, luxury hospitality, private clubs, cultural institutions, or upscale hotels. Experience opening, launching, or transforming hospitality operations is highly desirable. New York City hospitality experience preferred. Leadership & Business Acumen Proven ability to lead, develop, and retain high-performing teams. Strong communication, relationship-building, and stakeholder management skills. Expertise in budgeting, forecasting, labor management, cost controls, inventory, and P&L oversight. Knowledge of restaurant technology, POS systems, reservations, CRM, inventory, and event management platforms. Ability to create scalable SOPs, training programs, and operational systems. Guest Focus Passion for delivering exceptional hospitality and creating memorable guest experiences. Strong customer service, problem-solving, and decision-making abilities. Ability to thrive in a fast-paced, high-volume environment while maintaining attention to detail. Schedule Flexible availability, including evenings, weekends, holidays, and special events. Apply to Union Square Events today! Union Square Events is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Associates at Union Square Events are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyRA.pdf Applications are accepted on an ongoing basis. Union Square Events maintains a drug-free workplace. Req ID: 1578648 Union Square Events Gina Barbish [[req_classification]]

Job Description Position Title: [[title]] Salary: $110,000 - $130,000 Other Forms of Compensation: Comprehensive Benefit Package & Bonus Potential A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Job Summary Being part of the Company Management Team is about making a meaningful impact every day. We are seeking a dedicated leader who thrives in a fast-paced environment, demonstrates exceptional attention to detail, and is committed to delivering outstanding service to team members, clients, guests, and all stakeholders. If you are passionate about excellence, leading high-performing teams, and creating memorable guest experiences, we invite you to join us and make a difference. As a General Manager, you will be responsible for the overall leadership, operational excellence, and cost-effective management of multiple dining service departments This role requires a hands-on, results-driven leader who can successfully balance guest satisfaction, client expectations, team engagement, and financial performance while ensuring the achievement of operational goals and business objectives. Key Responsibilities: • Is well-versed in all aspects of foodservice management, with a proven track record of success, • Takes ownership of the operation and ensures the operation meets all timelines for service and all other timelines established by management and/or client, • Manages all financials including planning, budget development and analysis, and financial reporting, • Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers, • Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates, • Conducts management meetings, • Can think quickly and accurately, and be able to evaluate problems and make appropriate recommendations, • Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping, • Hires, trains, and orientates new management and team associates Preferred Qualifications: • Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training, • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation, • P&L accountability and contract-managed service experience is desirable, • Multi-unit management experience preferred, • Supervisory, leadership, management and coaching skills, • Good communication skills both written and verbal, • Ability to communicate on various levels to include management, customer and associate levels, • Knowledge of financial, budgetary, accounting, and computational practices, • Proficient computer skills to include: various computer programs, Microsoft Office programs, e-mail, and the Internet Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyCorpAndFoodbuy.pdf Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Req ID: 1585214 Compass Corporate JoEtta Barnes [[req_classification]]

Job DescriptionJob ID: # 26-37044 Pay rate: $100/hr Title: Operations Manager (III) Duration: 11 Months contract Location: New York, NY (Hybrid – 3 days onsite per week)Description: As an Operations Manager, you drive program outcomes to determine how to design, launch, standardize, and optimize operational processes of vendor or internal teams. You utilize your comprehensive knowledge of process optimization and your supported operation or workstream to drive outcomes (e.g. process re-engineering/implementation, automation/outsourcing solutions, vendor or location consolidation, deprecating service lines). You drive tracking and analysis of operational trends in process or workflow performance to implement improvements and efficiency scoring frameworks. Responsibilities include: • Drive creation of or maintenance of SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs., • Drive contributions to execution of projects to generate impact and solve scaled operations problems. Partner with relevant teams on project scoping, execution, and management., • Drive tracking and analysis for trends of operational characteristics in process or workflow performance and identify opportunities to improve operational procedures (e.g., manage utilization, eliminate non-productive activities, create cross-site efficiencies, influence automation and robotics enhancements)., • Drive supplier/internal selection processes, onboarding processes, performance reviews, and progress evaluations relating to a specific project or effort that are integrated into overarching project., • Identify proper metrics, ensure use of proper data, display data in dashboards, and optimize dashboards. Develop, publish, and communicate operational metrics/KPIs., • Drive provision of feedback to service providers and internal stakeholders on how processes/products may be improved to simplify complex workflows and scale the operation. Drive work with partner teams (e.g., service provider teams, internal teams) to set and implement process improvements and changes. Drive the definition and implementation of workflow efficiency scoring frameworks to proactively and retroactively identify gaps in execution., • Drive customer experience for end-to-end programs, policies, and operations., • Drive operations (that are in compliance with legal, risk, financial, privacy guidelines) with supplier/internal partners by driving operational leadership to the workflow and engaging service provider teams to ensure supplier/internal teams are operating effectively. Drive development of operations review process to gain insights into performance and proactively identify solutions before issues occur. Strategize closely with quality specialists or directly with suppliers, depending on the vertical, to ensure that suppliers are meeting SLAs and PRDs and deliver business reviews summarizing supplier performance and exchanging feedback on overall scaling strategy., • Drive question resolution within SLA, resolve employee query exceptions and escalations, manage resolution of employee-facing queues, determine highest volume ticket types and streamline/eliminate accordingly., • Drive relationships with stakeholders, helping them understand policies and processes and assisting other stakeholders on escalations/exceptions., • Drive sharing and scaling of successes, opportunities for improvement, best practices, and learnings internally and externally as appropriate (e.g., case studies, industry events, training contributions)., • Drive meetings with stakeholders to identify business objectives and requirements for operations. Drive contributions to delivery of business requirements with the right supplier/internal strategy (right MSP, right location at the right cost, budget)., • Drive the ideation, launch, and scaling of solutions that improve operational efficiency, customer experience, and/or success metrics (e.g., cost savings, capacity planning, time savings) at a pod, market, regional, or global level., • Drive management of strategic relationships with key stakeholders to deliver or manage operations and processes. Minimum role qualification requires proficiency in: • Data analysis, synthesis & planning, • Operational SLA knowledge, • Data analysis & synthesis, • Domain specific knowledge, • Queue and ticket management, • Team Management, • Customer support, • Automation tools and processes, • Stakeholder relationship management, • Client and domain knowledge, • Identifying automation opportunities, • Project management, • Industry knowledge, • Business operations knowledge, • Client/partner management, • Consultative skills, • Process design and improvement, • Negotiation, • Business acumen Thanks! Yogya Shukla Lead Recruiter Cell: +1 650.276.3512 ; Office: +1 973.967.3588 Office Address: 360 Mt. Kemble Avenue, Suite 2000, Morristown, NJ 07960 LinkedIn: https://www.linkedin.com/in/yogya-shukla-6a4037194/ Email: yogya.shukla@artech.com , Website: www.artech.com

Job Description JOB TITLE: Franchise Business Consultant (FBC) II FLSA Exempt REPORTS TO: Regional Manager, Sr. Regional Manager Job Type Full Time Employee DEPARTMENT: Operations Team LOCATION: NJ, GA or VA SUMMARY The Franchise Business Consultant (FBC) serves as the primary operational partner and field consultant between Tous les Jours franchisees and the corporate office. Reporting to the Regional Manager (or Sr. Regional Manager), the FBC is directly responsible for a portfolio of assigned franchise locations. The core mission of this role is to drive sustainable revenue growth and ensure strict adherence to brand standards across the assigned stores. This is achieved through hands-on support for New Store Openings (NSO), in-depth sales performance analysis, operational consultation to improve store efficiency and QSC compliance, and acting as the central point of contact for all franchisee communications and issue resolution. The FBC is instrumental in executing corporate strategies at the store level and ensuring the financial health and operational excellence of the franchise system. JOB DUTIES 1. Brand Standard Compliance & Oversight • Audit & Remediation: Conduct quarterly Quality, Service, and Cleanliness (QSC) audits for all assigned stores, identifying operational deficiencies and managing the franchisee to ensure timely correction and improvement., • Policy Implementation: Monitor and guide franchisees to ensure adherence to all corporate policies and standards regarding Brand Identity (BI), Store Identity (SI), and operational procedures., • Policy Coordination: Serve as the intermediary between franchisees and corporate departments (e.g., Marketing, SCM) to coordinate the rollout of new or changed company policies, addressing franchisee inquiries and ensuring smooth implementation., • Initial Policy Feedback: Contribute constructive, low-level operational feedback to relevant corporate departments regarding the feasibility and impact of potential new policies on franchisees before final implementation. 1. Sales Performance Analysis & Consulting • Sales Monitoring: Manage a portfolio of 10 to 15 assigned franchise locations, daily monitoring their sales, and key operational metrics to ensure targets are achieved and maintained., • Data-Driven Consultation: Conduct in-depth analysis of POS sales data and Sales Mix composition to diagnose performance gaps and provide strategic recommendations to franchisees for continuous revenue growth., • Menu Optimization: Provide consultation on adjusting the product mix and display strategy within the standardized franchise menu to ensure the offering is optimally aligned with the local trade area and customer demographics, driving higher sales for preferred categories., • New Product Launch (NPL) Adoption: Proactively communicate with and encourage franchisees to place initial orders for new products and consistently follow up with non-ordering stores to drive rapid adoption and proliferation of newly launched menu items. 1. Franchisee Revenue Activation • Revenue Growth Planning: Develop and execute sales activation strategies based on data analysis. This includes planning and implementing local promotions (for the entire portfolio or specific stores) and analyzing their effectiveness., • Local Market Penetration: Propose and support area marketing activities such as collaborating with local influencers, seeking media exposure, or engaging with community organizations to increase brand awareness and foot traffic., • Optimized Menu Strategy: Provide consultation on market-specific menu configuration to ensure the product offering is optimally aligned with the local trade area and customer demographics. 1. New Store Opening (NSO) Support & Stabilization • Pre-Opening Coordination: Collaborate with the Interior Design team and the franchisee on operational aspects of the Floor Plan and store design. Coordinate initial product selection, menu planning, and logistics (w/SCM team) to ensure a smooth pre-opening phase., • On-Site Setup & Training: Travel to the NSO site to directly manage and execute the operational setup, including equipment testing, inventory organization, and securing necessary smallwares and supplies., • Staff Training: Conduct comprehensive, on-site, pre-opening training for the newly hired store staff on all necessary job functions., • Opening Day Support: Provide direct operational support during the store's initial opening days, offering hands-on coaching and training to the franchisee and staff in a live customer environment., • Post-Opening Follow-Up: Provide extensive remote support and follow-up consultation to the new franchisee to ensure smooth operational stabilization, including addressing inquiries and requests related to daily store management., • Initial Sales Consultation: Monitor daily sales performance and conduct preliminary Sales Mix analysis immediately following the opening to identify early opportunities and consult on strategies for maximizing initial revenue. 1. Risk Management • Issue Resolution: Act as the first responder to store-level operational issues and conflicts between the franchisee and the company to prevent escalation., • Escalation & Action: Report significant issues through the established reporting structure and execute necessary actions or sanctions, as directed by management, to resolve the situation., • Legal Compliance: Consult with the Legal team on initial steps regarding potential compliance breaches that may lead to significant risk., • Financial Collection Support: Collaborate with the Accounting team to communicate with franchisees regarding overdue payments (e.g., product payments, royalties) and execute necessary actions to collect long-term receivables. 1. Cross-Functional Collaboration & Administration • Project Participation: Participate in corporate initiatives or projects related to franchise business operations, such as manual updates or system overhaul task forces (full-time or part-time capacity)., • Primary Point of Contact: Serve as the central Point of Contact (POC) for all general franchisee inquiries and requests, effectively bridging communication between the franchisee and all other corporate departments. QUALIFICATIONS • Education: High School Diploma or GED required. An associate's Degree or relevant training in Hospitality or Business is preferred. A bachelor's degree in Business, Marketing, or a related field is preferred., • Experience: Minimum of 2 years of progressive, direct experience in multi-unit operations, QSR, or franchise consulting is required. Demonstrated ability to independently manage a portfolio of stores and drive sales performance., • Skills: Proficiency in basic computer skills (MS Office, Email) and POS systems. Strong verbal and written communication and interpersonal skills. Proven ability to learn new operational standards quickly and train others effectively., • Other: Valid driver's license and reliable transportation required. Willingness to travel domestically for NSOs and regular store visits (Up to 75% travel).

Job DescriptionJob Description Domino’s General Manager Job Summary The General Manager oversees daily store operations, leads the team, and ensures excellent customer service, food quality, and efficient delivery. This role is responsible for staffing, training, scheduling, inventory, financial performance, and maintaining company standards. Responsibilities • Recruit, train, coach, and develop team members and assistant managers., • Create schedules that support business needs and control labor costs., • Oversee food preparation, order accuracy, delivery operations, and customer service., • Monitor sales, food costs, labor, and overall store profitability., • Manage inventory, product ordering, portion control, and waste., • Maintain accurate cash handling, deposits, and store records., • Ensure compliance with food safety, sanitation, workplace safety, and applicable employment requirements., • Resolve customer concerns promptly and professionally., • Maintain a clean, organized store and properly functioning equipment., • Lead by example and build a positive, accountable team. Qualifications • Previous restaurant management or supervisory experience preferred., • Strong leadership, communication, and problem-solving skills., • Ability to manage a fast-paced environment and prioritize tasks., • Understanding of scheduling, inventory, cash handling, and cost control., • Availability to work evenings, weekends, and holidays., • Ability to perform essential duties, with reasonable accommodation as needed. Pay and Benefits • Pay: $1,000–$1,100 per week (salary), plus a period profit bonus that includes cost control and service incentives, plus separate bonuses for high inspection scores from NSF and Domino's., • Benefits: Full-time management team members are eligible for co-pay health insurance. General Managers get 1 week of paid vacation per year., • Training and opportunities to advance into multi-store leadership and operations roles.Additional Information We consider qualified applicants with criminal histories in line with New Jersey and Philadelphia fair-chance laws. Any background check happens only after a conditional job offer, with your written permission, and includes an individualized assessment of your specific record and the duties of the job. Team Joarder (an independent Domino's franchisee) is an equal opportunity employer. We do not discriminate on the basis of race, creed, color, religion, national origin, ancestry, nationality, sex, pregnancy or breastfeeding, sexual orientation, gender identity or expression, age, marital/civil union/domestic partnership status, familial status, disability, genetic information, military/veteran status, or any other status protected by federal, New Jersey, Pennsylvania or Philadelphia law. If you need an accommodation to apply, call or text the store, or email wjohnston@teamjoarder.com.

Job DescriptionJob Description Domino’s General Manager Job Summary The General Manager oversees daily store operations, leads the team, and ensures excellent customer service, food quality, and efficient delivery. This role is responsible for staffing, training, scheduling, inventory, financial performance, and maintaining company standards. Responsibilities • Recruit, train, coach, and develop team members and assistant managers., • Create schedules that support business needs and control labor costs., • Oversee food preparation, order accuracy, delivery operations, and customer service., • Monitor sales, food costs, labor, and overall store profitability., • Manage inventory, product ordering, portion control, and waste., • Maintain accurate cash handling, deposits, and store records., • Ensure compliance with food safety, sanitation, workplace safety, and applicable employment requirements., • Resolve customer concerns promptly and professionally., • Maintain a clean, organized store and properly functioning equipment., • Lead by example and build a positive, accountable team. Qualifications • Previous restaurant management or supervisory experience preferred., • Strong leadership, communication, and problem-solving skills., • Ability to manage a fast-paced environment and prioritize tasks., • Understanding of scheduling, inventory, cash handling, and cost control., • Availability to work evenings, weekends, and holidays., • Ability to perform essential duties, with reasonable accommodation as needed. Pay and Benefits • Pay: $1,000–$1,100 per week (salary), plus a period profit bonus that includes cost control and service incentives, plus separate bonuses for high inspection scores from NSF and Domino's., • Benefits: Full-time management team members are eligible for co-pay health insurance. General Managers get 1 week of paid vacation per year., • Training and opportunities to advance into multi-store leadership and operations roles.Additional Information We consider qualified applicants with criminal histories in line with New Jersey and Philadelphia fair-chance laws. Any background check happens only after a conditional job offer, with your written permission, and includes an individualized assessment of your specific record and the duties of the job. Team Joarder (an independent Domino's franchisee) is an equal opportunity employer. We do not discriminate on the basis of race, creed, color, religion, national origin, ancestry, nationality, sex, pregnancy or breastfeeding, sexual orientation, gender identity or expression, age, marital/civil union/domestic partnership status, familial status, disability, genetic information, military/veteran status, or any other status protected by federal, New Jersey, Pennsylvania or Philadelphia law. If you need an accommodation to apply, call or text the store, or email wjohnston@teamjoarder.com.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Descriptionmaman Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description About Futu US Inc.: Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise., • Moomoo Technology Inc.: Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer. For deeper insights into our entities and affiliates, explore or to discover the future of investing with confidence and innovation. About our role: Moomoo US is seeking a Trading & Client Experience Associate to provide welcoming, knowledgeable, and hands-on support to customers visiting our NYC Brand Store. This is an entry-level opportunity for someone interested in financial markets who enjoys helping people and wants to build a career in brokerage customer service. You will help visitors explore the Moomoo platform, understand basic investing concepts, navigate account questions, and connect with the right support resources. You do not need extensive professional trading experience. We are looking for strong customer service skills, a genuine interest in investing, and the ability to learn quickly. Training will cover our platform, customer service procedures, internal workflows, and escalation requirements. Requirements What You’ll Do Welcome and Support Customers • Greet store visitors and understand their questions, interests, and experience with investing., • Provide friendly, professional assistance to new and existing customers., • Help customers navigate account-opening steps, platform features, and available support channels using approved procedures., • Document customer questions and coordinate follow-up with the appropriate teams., • Escalate account-specific, trading, or sensitive concerns to authorized colleagues. Demonstrate the Trading Platform • Show customers how to navigate watchlists, charts, market news, research tools, and educational resources., • Deliver platform demonstrations using approved materials and training., • Help customers locate information about products, fees, promotions, and account features., • Explain basic platform terminology clearly and recognize when a question requires licensed support., • Provide general education without offering personalized investment recommendations. Build Trading and Product Knowledge • Develop a working understanding of stocks, ETFs, options fundamentals, and common investing terminology., • Learn Moomoo’s products, platform features, customer service processes, and internal tools., • Participate in training, coaching, and any required licensing program., • Stay informed about relevant platform updates and frequently asked customer questions. Support Store Activities • Assist with educational sessions, platform demonstrations, and customer events., • Help interested visitors take appropriate next steps, such as exploring educational resources or beginning the onboarding process., • Record visitor interactions, follow-up tasks, and assigned activity metrics accurately., • Share recurring customer feedback with the team., • Help maintain an organized, welcoming, and professional store environment. Follow Service and Compliance Procedures • Use approved materials and follow internal policies for customer communications., • Protect customer information and use authorized systems., • Promptly escalate complaints, suspected fraud, trading issues, and questions outside your training or authority., • Perform only activities permitted by your training, registration status, and the firm’s procedures. What We’re Looking For Required • Strong interest in investing, financial markets, and digital brokerage platforms., • A customer-first attitude and clear, friendly communication skills., • Ability to explain information simply and patiently., • Strong attention to detail, follow-through, and willingness to learn., • Comfort using mobile apps, digital tools, and customer service systems., • Ability to work collaboratively and seek guidance when needed., • Availability to work onsite in New York City, including scheduled evenings, weekends, and holidays. Prior financial services experience is not required. Recent graduates and candidates with relevant retail, hospitality, sales, or customer service experience are welcome to apply. Preferred • Some personal investing or trading experience, such as using a brokerage account to buy stocks or ETFs., • Basic familiarity with trading platforms and investing terminology., • Internship or work experience in customer service, banking, fintech, or financial services., • Experience presenting, demonstrating products, or supporting events., • Coursework in finance, business, economics, communications, or a related field, or equivalent practical experience. Licensing and Training • Prior securities licenses are not required to apply., • Willingness to complete the firm’s training and obtain any registrations required for the assigned responsibilities., • HR and Compliance will confirm licensing requirements, sponsorship arrangements, and completion timelines before posting., • Until appropriately registered and authorized, responsibilities will remain limited to approved non-registered activities. What Success Looks Like • Visitors feel welcomed and receive clear, helpful assistance., • Platform demonstrations are accurate and easy to follow., • Customer questions are resolved within the role’s scope or routed promptly to the right team., • Follow-up tasks and customer interaction records are completed reliably., • The associate demonstrates steady progress in platform knowledge, service skills, and training., • Store activity goals are achieved without compromising customer experience or compliance. Benefits What We Offer: • Competitive salary and performance-based bonuses., • Comprehensive benefits package, including health, dental, and retirement plans., • Opportunities for professional growth and development., • A dynamic and collaborative work environment. Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $50,000-$70,000. This role is also eligible to participate in our discretionary bonus plan. Disclaimer The above information in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Employment with Futu Holdings Limited, including all subsidiaries, is on an at-will basis. This means that either the employee or the Company may terminate the employment relationship at any time, with or without notice and with or without cause, subject to applicable law. Nothing in this job posting or description should be construed as creating an express or implied contract of employment or guarantee of employment for any specific duration. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by applicable law. Warning about fake job posts Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job Description Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job DescriptionRole: Electrician of Openings: 1 Job Type: Full-Time / Permanent Location: New York City Area Compensation: $30.00 to $35.00 per Hour Job Overview Our client, an established and rapidly growing renewable energy provider, is looking to bring on an Electrician to support the company’s growing demand for residential solar installations. This person will focus on providing the electrical services needed prior to solar installations and, as such, will be a key member of their solar division in ensuring the efficient and timely completion of solar projects. This Electrician role is a full-time, permanent position with our client. Job Responsibilities • Traveling to customer locations across New York City to complete electrical services projects such as main panel upgrades, service upgrades, and panel relocations, as well various site survey tasks, • Obtaining and gathering relevant data, such as utility and permitting details, • Taking photographs of customers’ electrical systems and uploading them into the company's CRM., • Assessing customers’ electrical systems and roofing conditions, • Coordinating with customers, solar designers, roofers, and other internal stakeholders, • Ensuring safety standards are met and adhered to, • Completing electrical connections and wiring for electric water heater installations Successful Candidates Must Have: • At least 3 years of electrical experience, • The ability to complete electrical work such as main panel upgrades with no supervision, • Solar experience, • Hands-on experience completing electrical connections and wiring for electric water heater installations, including troubleshooting and verifying safe operation Compensation & Benefits • This Electrician role is a full-time role with an hourly rate of $40.00 to $55.00 per Hour, • Sick Leave, Vacation Leave, and Paid Holidays, • 401k plus match About Us With nearly two decades of staffing, recruitment, and talent strategy experience, AEON Staffing Group is a workforce solutions provider and talent consulting company with a singular focus: positively impacting lives by placing the best talent into jobs that truly make a difference. Whether you’re a job seeker looking for your next big opportunity, an employer looking for the talent that will help take your project or business to the next level, or a business owner looking to improve your ability to hire and retain the best that the market has to offer, AEON is here to help. AEON – Leave Your Legacy To learn more about AEON Staffing Group and other employment opportunities, please email info@aeonstaffinggroup.com or visit our website at www.aeonstaffinggroup.com. AEON Staffing Group is an equal opportunity employer.

Machine Learning Engineer 5\n \n \n Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you’ll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. \n \n What You’ll Do: \n\n • The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following:\n, • Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams\n, • Build and scale massive multi-tenant platforms that enable running large footprint ML model training and/or serving at scale\n, • Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation)\n, • Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment\n, • Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications\n, • Retrain, maintain, and monitor models in production\n, • Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale.\n, • Construct optimized data pipelines to feed ML models\n, • Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code\n, • Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI\n, • Use programming languages like Python, Scala, or Java\n\n \n Basic Qualifications: \n\n • Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)\n, • At least 6 years of experience programming with Python, Java, Golang, or C++\n, • At least 6 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn)\n, • At least 6 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI or Machine Learning data\n, • At least 4 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized Machine Learning software systems\n\n \n Preferred Qualifications: \n\n • Master's or Doctoral Degree in Computer Science, Electrical Engineering, Mathematics, or related field\n, • 5+ years of experience optimizing ML algorithms, configurations, and infrastructure\n, • 5+ years of experience following software development best practices including source control, testing, code reviews, CI/CD, etc. \n, • 5+ years of experience building resilient software solutions with pre-production testing, advanced deployment techniques (one-box, blue/green, gradual dial-up), monitoring, alarms, and preparing incident response plans\n, • 5+ years of experience working with Machine Learning techniques (Supervised, semi-supervised, and unsupervised, reinforcement learning, etc.) model types (Regression, Classification, Clustering, etc.), model Architectures (RNNs, CNNs, LSTMs, Transformers), training concepts (loss function, hyperparameters, regularization), and how to evaluate model accuracy and diagnose and address common issues (underfitting, overfitting)\n, • 5+ years of experience designing, implementing, and scaling production-ready data pipelines for training and evaluating ML models\n, • ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents\n, • Ability to communicate complex technical and machine learning concepts clearly to a variety of audiences\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n McLean, VA: $229,900 - $262,400 for Machine Learning Engineer 5\n \n New York, NY: $250,800 - $286,200 for Machine Learning Engineer 5\n \n Plano, TX: $209,000 - $238,500 for Machine Learning Engineer 5\n \n Richmond, VA: $209,000 - $238,500 for Machine Learning Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for Machine Learning Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At UniFirst, we Always Deliver—for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, professionalism, and care. This is a dynamic role for someone who enjoys being on the move, engaging with customers, and taking ownership of their route. You’ll manage deliveries and pickups, grow your customer accounts, and work independently while representing a company with a strong culture and a nationwide presence. If you’re customer-focused, motivated, and ready to thrive in a field-based service role, this could be your next great opportunity. What Your Role Entails: • Manage an Assigned Route: Serve as the primary point of contact for customers, delivering and picking garments and products daily., • Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency., • Deliver Consistent, Reliable Service: Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction., • Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience., • Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential., • Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships., • Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety., • Contribute to Service Excellence: Troubleshoot service issues, manage inventory, and ensure compliance with safety standards., • Maintain a Predictable Schedule: Monday–Friday daytime hours with no nights, weekends – servicing the same route and customers each week to build consistency and trust. Core Competencies • Customer-Centric Mindset & Relationship Building: You consistently deliver outstanding service that exceeds expectations, building lasting trust with every customer on your route. You understand that each interaction is an opportunity to strengthen relationships and grow business., • Time Management, Route Efficiency & Safety Awareness: You manage your route with precision, balancing timely deliveries and pickups with safe driving practices. You maintain a consistent schedule, handle unexpected challenges with ease, and ensure each stop receives the same level of quality service and care., • Dependability, Problem-Solving & Professional Communication: You take ownership of your responsibilities, showing up prepared, following through on commitments, and representing UniFirst with professionalism. You communicate effectively with customers and internal teams, quickly addressing needs or concerns, and finding solutions that support both service excellence and business growth., • Sales & Upselling Mindset: You identify opportunities to introduce new garments, products and services that benefit the customer, driving additional revenue while enhancing the value you provide. You approach upselling as a way to strengthen customer relationships, ensuring their needs are met with the right solutions at the right time. Why You’ll Enjoy This Role • Consistent Customer Connections: Service the same set of customers on your dedicated route, building trust and strong, long-term relationships., • Earning from Day One: This is a commissioned role from your first day in the field, with your income growing as you expand and upsell your route., • Make a Direct Impact: Be the face of UniFirst for your customers—delivering great service, resolving issues, and helping their businesses succeed. Qualifications What You Bring to UniFirst • Driver’s License & Safe Driving Record: Must be at least 21 years old with a valid driver’s license, a clean driving record, and reliable transportation., • DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam., • Educational Requirements: High school diploma, GED, or military service required., • Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service., • Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus!, • Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience., • Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods. You Will Benefit From: • Competitive Compensation: Competitive wages, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more., • Training & Development: Formal training through our SCP program to set you up for success as an RSR, • Career Development: Continuous training and growth opportunities, • Company Culture: A supportive and inclusive workplace rooted in a strong sense of community, • Stability & Work-Life Balance: Monday–Friday daytime schedule, no nights or weekends, • Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives. The estimated weekly base compensation for this position is $1,000.00 weekly guaranteed pay with additional earned commissions. Additionally, geographic differentials may apply based on the location where the position is ultimately filled, which could affect the final compensation. Please note that there is no application deadline for this role, and the recruitment process will continue until the position is filled. Join UniFirst for a Rewarding Career At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we’d love to hear from you! About UniFirst UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

AI Engineer 4\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment\n, • Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift\n, • Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines\n, • Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met\n, • Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies\n, • At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 6+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting AI services\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale\n, • Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules\n, • Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $197,300 - $225,100 for AI Engineer 4\n \n McLean, VA: $197,300 - $225,100 for AI Engineer 4\n \n New York, NY: $215,200 - $245,600 for AI Engineer 4\n \n San Francisco, CA: $215,200 - $245,600 for AI Engineer 4\n \n San Jose, CA: $215,200 - $245,600 for AI Engineer 4\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Machine Learning Engineer 4 (Python, AWS, SQL, GenAI) (Enterprise Platforms Technology)\n \n \n Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you’ll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. \n \n Enterprise Platforms Technology (EPTech) comprises many of Capital One’s most important enterprise platforms. We play an essential role in establishing practices for building technology solutions across the company, while also delivering capabilities that exemplify those practices. \n \n Team: \n The Marketing and Messaging team is responsible for delivering hyper-personalized messages and experiences that will delight the customer, attract prospects and drive increasing business value. The team builds scalable platforms that deliver omnichannel messages in owned and paid Adtech channels. \n \n What You’ll Do: \n\n • The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following:\n, • Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams\n, • Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation)\n, • Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment \n, • Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications\n, • Retrain, maintain, and monitor models in production\n, • Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale\n, • Construct optimized data pipelines to feed ML models\n, • Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code \n, • Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI\n, • Use programming languages like Python, Scala, or Java\n\n \n Basic Qualifications: \n\n • Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)\n, • At least 4 years of experience programming with Python, Java, Golang, or C++\n, • At least 4 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn)\n, • At least 4 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI/ML data\n, • At least 2 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized ML software systems\n\n \n Preferred Qualifications: \n\n • Master's or Doctoral Degree in Computer Science, Electrical Engineering, Mathematics, or related field\n, • 3+ years of experience optimizing ML algorithms, configurations, and infrastructure\n, • 3+ years of experience following software development best practices including source control, testing, code reviews, CI/CD, etc. \n, • 3+ years of experience building resilient software solutions with pre-production testing, advanced deployment techniques (one-box, blue/green, gradual dial-up), monitoring, alarms, and preparing incident response plans.\n, • 3+ years of experience working with Machine Learning techniques (Supervised, semi-supervised, and unsupervised, reinforcement learning, etc.) model types (Regression, Classification, Clustering, etc.), model Architectures (RNNs, CNNs, LSTMs, Transformers), training concepts (loss function, hyperparameters, regularization), and how to evaluate model accuracy and diagnose and address common issues (underfitting, overfitting)\n, • 3+ years of experience designing, implementing, and scaling production-ready data pipelines for training and evaluating ML models.\n, • 1+ years of experience as a technical lead developing ML solutions using industry best practices, patterns, and automation \n, • Authored/co-authored a paper on a ML technique, model, or proof of concept\n\n \n At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer). \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n McLean, VA: $197,300 - $225,100 for Machine Learning Engineer 4\n \n New York, NY: $215,200 - $245,600 for Machine Learning Engineer 4\n \n Plano, TX: $179,400 - $204,700 for Machine Learning Engineer 4\n \n Richmond, VA: $179,400 - $204,700 for Machine Learning Engineer 4\n \n San Francisco, CA: $215,200 - $245,600 for Machine Learning Engineer 4\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Applied Researcher 5 (AI Foundations: Evaluation and Agentic Workflows)\n \n \n At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money.\n, • Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, and more — to reveal the insights hidden within huge volumes of numeric and textual data.\n, • Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.\n, • Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences.\n, • Flex your interpersonal skills to translate the complexity of your work into tangible business goals.\n, • Lead cross-functional research threads that bridge prototype model development and deployment with ML engineering partners, ensuring scientific insights translate to production impact\n\n \n The Ideal Candidate: \n\n • You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers\n, • Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them\n, • Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea\n, • A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond\n, • Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms\n, • Has a deep understanding of the foundations of AI methodologies\n, • Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF.\n, • An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes\n, • Experience in delivering libraries, platform level code or solution level code to existing products\n, • A professional with a track record of coming up with high quality ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects\n, • Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects\n\n \n This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. \n \n Basic Qualifications: \n\n • Currently has, or is in the process of obtaining, PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date plus 2 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 4 years of experience in Applied Research\n\n \n Preferred Qualifications: \n\n • PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields\n, • Behavioral Models\n \n, • PhD focus on topics in geometric deep learning (Graph Neural Networks, Sequential Models, Multivariate Time Series)\n, • Multiple papers on topics relevant to training models on graph and sequential data structures at KDD, ICML, NeurIPs, ICLR \n, • Worked on scaling graph models to greater than 50m nodes \n, • Experience with large scale deep learning based recommender systems \n, • Experience with production real-time and streaming environments \n, • Contributions to common open source frameworks (pytorch-geometric, DGL) \n, • Proposed new methods for inference or representation learning on graphs or sequences \n, • Worked datasets with 100m+ users\n \n, • Proven ability to design and lead small-scale research initiatives, guiding junior researchers or engineers through experimental design and evaluation\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $262,500 - $299,600 for Applied Researcher 5\n \n McLean, VA: $262,500 - $299,600 for Applied Researcher 5\n \n New York, NY: $286,400 - $326,800 for Applied Researcher 5\n \n San Jose, CA: $286,400 - $326,800 for Applied Researcher 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Staff AI Engineer role (Remote Eligible)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Set the technical direction for enterprise-wide AI architecture - unifying tooling, observability, and deployment standards across teams\n, • Own the design and integration of model routing, caching, and orchestration systems that support hybrid and multi-model workloads\n, • Champion responsible AI principles across all system design, embedding transparency, reproducibility, and fairness-by-design\n, • Drive internal education, mentorship, and dissemination of best practices through architecture councils and AI guilds\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Capital One is open to hiring a Remote Employee for this opportunity. \n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies\n, • At least 8 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience designing AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 8+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems \n, • Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Proven track record of defining and operationalizing enterprise AI architecture standards, including data pipeline governance, observability and evaluation frameworks\n, • Experience leading federated or multi-cloud AI strategies to maximize resilience, compliance and compute efficiency\n, • Demonstrated success influencing research-to-production promotion processes - guiding model handoff, evaluation and productization\n, • Experience defining north-star metrics for AI systems that balance business value, innovation velocity, cost, and ethical responsibility \n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Remote (Regardless of Location): $244,700 - $279,200 for Staff AI Engineer\n \n Cambridge, MA: $269,100 - $307,200 for Staff AI Engineer\n \n McLean, VA: $269,100 - $307,200 for Staff AI Engineer\n \n New York, NY: $293,600 - $335,100 for Staff AI Engineer\n \n San Francisco, CA: $293,600 - $335,100 for Staff AI Engineer\n \n San Jose, CA: $293,600 - $335,100 for Staff AI Engineer\n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

AI Engineer 5\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Applied Researcher 4\n \n \n At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money.\n, • Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, and more — to reveal the insights hidden within huge volumes of numeric and textual data.\n, • Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.\n, • Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences.\n, • Flex your interpersonal skills to translate the complexity of your work into tangible business goals.\n, • Collaborate with senior researchers to prepare internal tech reports or conference submissions summarizing novel methods or findings\n\n \n The Ideal Candidate: \n\n • You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers\n, • Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them\n, • Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea\n, • A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond\n, • Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms\n, • Has a deep understanding of the foundations of AI methodologies\n, • Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF\n, • An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes\n, • Experience in delivering libraries, platform level code or solution level code to existing products\n, • A professional with a track record of coming up with high quality ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects\n, • Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects\n\n \n Basic Qualifications: \n\n • Currently has, or is in the process of obtaining, a PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 2 years of experience in Applied Research\n\n \n Preferred Qualifications: \n\n • PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields\n, • LLM\n \n, • PhD focus on NLP or Masters with 5 years of industrial NLP research experience\n, • Multiple publications on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization)\n, • Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) \n, • Publications in deep learning theory \n, • Publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR\n \n, • Optimization (Training & Inference)\n \n, • PhD focused on topics related to optimizing training of very large deep learning models \n, • Multiple years of experience and/or publications on one of the following topics: Model Sparsification, Quantization, Training Parallelism/Partitioning Design, Gradient Checkpointing, Model Compression \n, • Experience optimizing training for a 10B+ model \n, • Deep knowledge of deep learning algorithmic and/or optimizer design \n, • Experience with compiler design\n \n, • Finetuning\n \n, • PhD focused on topics related to guiding LLMs with further tasks (Supervised Finetuning, Instruction-Tuning, Dialogue-Finetuning, Parameter Tuning) \n, • Demonstrated knowledge of principles of transfer learning, model adaptation and model guidance\n, • Experience deploying a fine-tuned large language model \n \n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $218,700 - $249,600 for Applied Researcher 4\n \n McLean, VA: $218,700 - $249,600 for Applied Researcher 4\n \n New York, NY: $238,600 - $272,300 for Applied Researcher 4\n \n San Francisco, CA: $238,600 - $272,300 for Applied Researcher 4\n \n San Jose, CA: $238,600 - $272,300 for Applied Researcher 4\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).