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  • CHINESE CUSTOMER SERVICE AGENT
    CHINESE CUSTOMER SERVICE AGENT
    hace 1 día
    Jornada completa
    Sunset Park, Brooklyn

    Overview We are an insurance agency located at Brooklyn's Chinatown on 8 Avenue. Join our team as a Customer Service Representative and become the vital link between our company and valued clients! In this role, you will deliver exceptional customer support by addressing inquiries, resolving issues, and ensuring a seamless experience for diverse clientele. Your multilingual skills and excellent communication abilities will help us connect with customers from various backgrounds, fostering loyalty and satisfaction. This paid position offers an exciting opportunity to develop your sales and client service expertise in a fast-paced environment committed to growth and excellence. Duties Respond promptly and professionally to customer inquiries via phone, email, and chat, demonstrating outstanding phone etiquette and communication skills Provide comprehensive customer support by troubleshooting issues, offering solutions, and guiding clients through processes with clarity and patience Engage in outbound calling to follow up on customer requests and remind them to make a payment for their insurance Process payments for customers Qualifications Fluency in Mandarin Chinese and English. Previous experience in call centers or customer support roles is preferred, but not required. Strong communication skills with the ability to listen actively and articulate clearly. Experience in sales or client services environments is preferred, but not required. Job Type: Full-time Pay: From $17.00 per hour Expected hours: 40 per week Work Location: In person

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  • Receptionist / Administrator
    Receptionist / Administrator
    hace 2 días
    $20 por hora
    Jornada completa
    Rego Park, Queens

    Sadkhin Therapy is a busy and growing weight loss company that has been in business for over 35 years and is now hiring. (Location) 95-20 63rd Rd Rego Park NY office hours: Sunday-Thursday Job Summary: We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. Must be very friendly, love people, and have a good energy. The successful candidate will provide administrative support to our office, ensuring seamless operations and exceptional customer service. This role requires a strong administrative background, with the ability to work independently and collaboratively with our practitioners. Responsibilities: • Provide exceptional customer service, answering phone calls and responding to emails and walk-ins in a professional and courteous manner., • Manage the front desk, welcoming visitors, and directing them to the appropriate person or area., • Utilize computerized systems to efficiently perform tasks, such as data entry, document management, and computerized records., • Maintain accurate and up-to-date records, including filing and retrieving documents, and ensuring compliance with our companies procedures., • Support the administrative team with clerical duties, including answering phones, creating appointments, taking messages, and handling mail and packages., • Provide administrative support to the team, including preparing documents, making copies, and running errands as needed., • Assist with customer support and address any concerns or issues in a timely and professional manner., • Operate office equipment, including photocopiers, and phone systems., • Skills:, • Strong administrative experience, including customer support, front desk, and clerical duties., • Proficiency in computerized systems., • Ability to work independently and as part of a team., • Excellent communication and organizational skills., • Experience with data entry and document management., • Knowledge of medical office procedures and protocols., • Ability to maintain confidentiality and handle sensitive information., • Strong customer service skills and a focus on providing exceptional customer support. Paid as 1099 Job Type: Full-time Pay: $20.00 per hour

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  • Office Manager
    Office Manager
    hace 6 días
    $50000–$55000 anual
    Jornada completa
    Englewood

    Position Overview: We are seeking a meticulous, proactive, and organized Office Manager to join our team. This role is essential to the smooth operation of our business, supporting both our management and sales teams through a variety of administrative, accounting, and operational tasks. The ideal candidate is a quick learner, detail-oriented, and comfortable managing diverse responsibilities in a fast-paced environment. Key Responsibilities: Administrative Support: • Manage daily office operations to ensure a clean and organized workspace., • Maintain office supplies and equipment for both NJ and NC locations., • Coordinate incoming and outgoing mail via FedEx, UPS, and USPS., • Reconcile payments with invoices and process payroll., • Issue customer invoices, track payments, and manage collections when necessary., • Direct customer inquiries to appropriate team members., • Assist the sales team in entering customer orders during peak selling seasons., • Coordinate trade show registrations, booth setup, and sample shipments., • 2–5 years of experience in office management or administrative support., • Proficiency in QuickBooks and Microsoft Office Suite (Word, Excel, Outlook)., • Excellent verbal, written, and interpersonal communication skills., • Ability to handle confidential information with discretion., • Experience working with a sales team is a plus but not required., • Full-time position., • Monday – Friday, 9:00 AM to 6:00 PM

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  • Accounts Payable Clerk
    Accounts Payable Clerk
    hace 29 días
    $20–$30 por hora
    Jornada completa
    Hunts Point, The Bronx

    Join our dynamic finance team as an Accounts Receivable Clerk, where your expertise will drive the efficient management of incoming payments and ensure accurate financial record-keeping. This vital role offers an energetic environment that values precision, customer service, and teamwork. You will play a key part in maintaining healthy revenue cycles, supporting compliance with accounting standards, and fostering positive relationships with clients and internal stakeholders alike. If you thrive in a fast-paced setting and are passionate about delivering exceptional financial support, this opportunity is perfect for you! Manage the full accounts receivable process, including invoicing, payment processing, and account reconciliation to ensure timely collection of outstanding balances. Keep track of all payments and invoices, as well as writing out checks. Utilize accounting software such as QuickBooks, Sage, PeopleSoft, or similar platforms to accurately record transactions and update customer accounts. Perform detailed analysis of accounts receivable aging reports to identify overdue accounts and implement effective collection strategies. Communicate professionally with clients via phone, email, or written correspondence to resolve billing issues and negotiate payment arrangements. Ensure compliance with GAAP (Generally Accepted Accounting Principles) and SOX (Sarbanes-Oxley Act) regulations during all financial activities. Reconcile accounts regularly to verify accuracy of debits & credits, journal entries, and account balances. Assist with month-end closing procedures by preparing relevant documentation and supporting audit requests related to revenue cycle management. Proven experience in accounts receivable functions within a corporate or public accounting environment. Strong knowledge of accounting principles such as GAAP, double-entry bookkeeping, and financial concepts related to revenue recognition. Proficiency with accounting software including QuickBooks, Sage, PeopleSoft, or similar systems; familiarity with medical billing or governmental accounting is a plus. Excellent data entry skills with high accuracy (10 key typing), along with analysis skills for account reconciliation and account analysis tasks. Familiarity with medical terminology, CPT coding, ICD-10 codes, or medical collection processes is advantageous for healthcare-related roles. Ability to handle sensitive financial information with discretion while maintaining excellent phone etiquette and customer service skills. Strong understanding of financial software applications like Quicken or other relevant tools; experience in non-profit accounting or revenue cycle management is beneficial. Embark on a rewarding career where your skills will directly impact the efficiency of our financial operations! We are committed to fostering a supportive environment that encourages growth and excellence in all aspects of accounting and customer service. Benefits: Employee discount Flexible schedule Opportunities for advancement Work Location: In person

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 1 mes
    $27–$42 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will serve as the primary point of contact for customers, providing timely, accurate, and professional support. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering a positive customer experience. Key Responsibilities Respond to customer inquiries via phone, email, chat, or in person in a professional and courteous manner Resolve customer issues efficiently by identifying needs, researching solutions, and following through to resolution Process orders, returns, exchanges, and account updates accurately Maintain detailed and accurate records of customer interactions in the CRM system Escalate complex issues to the appropriate department or supervisor when necessary Provide product and service information to customers clearly and confidently Follow company policies, procedures, and service standards Meet or exceed performance metrics, including response time, resolution time, and customer satisfaction scores Required Qualifications Proven experience in a customer service or support role is an advantage Strong verbal and written communication skills Ability to handle difficult situations with patience and professionalism Basic computer skills and familiarity with customer service software or CRM systems Strong attention to detail and organizational skills

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  • Business Development Consultant
    Business Development Consultant
    hace 1 mes
    Jornada completa
    Elizabeth

    BDC Representative (English/Spanish) – In-Person Monday through Saturday · 10am to 5pm Location: Elizabeth, NJ Overview We are seeking an energetic, customer-focused BDC Representative to join our used car dealership team in person. The BDC Rep will be responsible for handling inbound leads, making outbound calls, setting appointments, and building relationships with potential customers to drive traffic to the dealership and support sales. Key Responsibilities: • Handle inbound phone calls, internet leads, and chat inquiries from potential customers., • Make outbound calls to follow up with internet leads, past customers, and unsold showroom traffic., • Set and confirm appointments for the sales team., • Maintain excellent product knowledge of available vehicles, specials, and financing options., • Enter and update customer information in the CRM system., • Send professional email/text follow-ups to increase appointment show rates., • Provide a positive first impression of the dealership through excellent communication., • Meet or exceed weekly/monthly goals for calls, appointments, and leads., • Work closely with the sales team and management to ensure a smooth handoff of customers. Qualifications • Prior experience in automotive BDC, call center, or customer service preferred., • Strong verbal and written communication skills in English (Spanish bilingual is a must)., • Comfortable making high-volume outbound calls daily., • Basic computer and CRM proficiency., • Positive attitude, strong work ethic, and ability to work in person as part of a team in a fast-paced dealership., • Reliable transportation to our Elizabeth, NJ location., • Ability to handle rejection professionally and remain motivated. Compensation • Base salary + performance bonuses based on appointments shown/sold., • Opportunities for career growth within the dealership.

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  • BDC Sales Representative
    BDC Sales Representative
    hace 2 meses
    Jornada completa
    Linden

    The BDC Sales Representative is responsible for managing inbound and outbound calls, online inquiries, and customer follow-ups to generate sales opportunities for the dealership. This role focuses on building strong customer relationships, scheduling appointments, and supporting the sales team to achieve company targets. Key Responsibilities: Handle inbound calls, emails, and online inquiries from potential and existing customers. Make outbound follow-up calls to generate leads, confirm appointments, and re-engage past prospects. Provide information on vehicle inventory, pricing, promotions, and dealership services. Schedule appointments for customers to visit the dealership for test drives or consultations. Maintain accurate records of customer interactions in the CRM system. Follow up with customers after their visit to ensure satisfaction and encourage future business. Work closely with the sales team to ensure smooth handoff and communication. Meet daily, weekly, and monthly performance targets (calls, appointments set, show rate, etc.). Deliver excellent customer service that supports dealership reputation and retention. Qualifications: Previous experience in customer service, telemarketing, call center, or sales preferred. Strong communication and interpersonal skills. Ability to handle a high volume of calls professionally. Basic knowledge of automotive sales is a plus but not required. Proficient with computers and CRM systems. Highly organized, goal-driven, and able to work in a fast-paced environment. Bilingual abilities (especially Spanish) are an advantage if applicable.

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  • Enrollment & Customer Experience Coordinator
    Enrollment & Customer Experience Coordinator
    hace 2 meses
    Jornada completa
    Roselle Park

    Job Title: Enrollment & Customer Experience Coordinator Location: Fusion Dance Centre Reports To: Studio Director / Operations Manager Employment Type: Full-Time (may include evenings & weekends) Position Overview The Enrollment & Customer Experience Coordinator is the primary point of contact for new and returning students and families. This role is responsible for managing the enrollment process, delivering exceptional customer service, and ensuring a positive experience that reflects Fusion Dance Centre’s values of creativity, community, and excellence. Key Responsibilities 1. Enrollment Management • Respond to inquiries regarding class schedules, pricing, and program offerings., • Guide new students and families through the enrollment and registration process., • Manage re-enrollments, waitlists, and class placements., • Maintain accurate student records and class rosters using the studio management system., • Track incoming leads and follow up to maximize enrollment growth and retention. 2. Customer Experience & Communication • Welcome students and parents warmly in person and via phone/email., • Provide clear, professional communication about studio updates, policies, and events., • Address concerns or questions promptly, escalating when necessary., • Help create a supportive, friendly, and family-oriented studio environment. 3. Front Desk & Administrative Support • Manage daily front desk operations during class hours., • Process payments, billing inquiries, and account updates., • Assist with recital preparations, workshops, and studio events., • Coordinate with instructors and staff to ensure smooth class flow., • Maintain cleanliness and organization of the lobby and reception area. 4. Marketing & Engagement Support • Assist with social media posts, email newsletters, and promotional materials., • Support open houses, trial classes, and community events to attract new students., • Collect and track customer feedback to improve services and programs. Qualifications • Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)., • Previous customer service, sales, or administrative experience required; performing arts or fitness environment is a plus., • Strong communication, interpersonal, and problem-solving skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficiency in Microsoft Office, Google Workspace, and CRM/studio management systems (e.g., Jackrabbit, MindBody)., • Positive, friendly attitude and a genuine interest in dance and community culture. Work Schedule • Must be available during studio operating hours, including afternoons, evenings, and select weekends. Compensation & Benefits • Competitive salary based on experience., • Employee discounts or complimentary studio classes., • Opportunity for growth within the studio’s administrative and customer service team.

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  • Office Administrator
    Office Administrator
    hace 2 meses
    $20–$25 por hora
    Jornada completa
    Parsippany, Parsippany-Troy Hills

    Job Overview The Office Administrator will support daily operations for seafood sales, including processing orders, preparing invoices, managing inventory records, and coordinating with customers and internal teams. This role ensures smooth workflow, accurate documentation, and timely communication. Key Responsibilities Sales & Order Processing • Receive and process seafood sales orders via phone, email, or system, • Confirm product availability and delivery schedules, • Prepare and issue invoices accurately and on time, • Maintain sales records, delivery notes, and payment documentation, • Follow up with customers on outstanding payments when needed Inventory Management • Update daily inventory records for seafood products, • Track stock levels and report discrepancies or shortages, • Assist in coordinating stock rotation and product movement Administrative Support • Handle general office duties (filing, data entry, document preparation), • Answer customer inquiries and provide basic product information, • Assist with scheduling and communication between departments Requirements • Experience in administrative or sales support roles (preferably in food/seafood industry), • Good communication and customer service skills, • Proficient in MS Office or inventory/sales software, • Strong attention to detail and organizational skills, • Ability to work in a fast-paced environment Optional Skills • Knowledge of seafood products and handling, • Experience with invoicing software (e.g., QuickBooks)

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  • OFFICE ASSISTANT SPANISH SPEAKING
    OFFICE ASSISTANT SPANISH SPEAKING
    hace 2 meses
    Jornada completa
    Maspeth, Queens

    About Global Fire Safety GLOBAL FIRE SAFETY provides professional fire protection services including inspections, equipment maintenance, safety compliance, and emergency preparedness. We are seeking a reliable and detail-oriented Bilingual Office Assistant to support daily office operations and communicate effectively with both English-speaking and Spanish-speaking clients and technicians. Job Responsibilities • Provide administrative and clerical support to the office team., • Answer and route phone calls; assist Spanish- and English-speaking clients with questions or service needs., • Translate documents, emails, and messages when needed., • Schedule service appointments, inspections, and technician dispatch., • Prepare and process invoices, quotes, work orders, and service documentation., • Maintain organized records, files, and digital databases., • Assist with tracking inventory of fire safety equipment and office supplies., • Coordinate with technicians and ensure accurate documentation after completed jobs., • Support preparation of compliance paperwork, reports, and customer follow-ups., • Handle incoming and outgoing mail, deliveries, and basic office tasks., • Perform other administrative duties as assigned by management. Qualifications • High School Diploma or equivalent (Associate’s degree is a plus)., • Bilingual Spanish & English (verbal and written) required., • Previous experience in office administration or customer service preferred., • Strong communication and translation skills., • Ability to stay organized, multitask, and work independently., • Proficiency with computers (MS Office, email, spreadsheets)., • Experience with scheduling software, CRM systems, or service management platforms is a plus., • Professional, dependable, and detail-oriented. Work Schedule • Monday to Friday (adjust as needed), • Occasional overtime based on workload Compensation & Benefits • Competitive hourly rate or salary (based on experience), • Possible benefits: health insurance, PTO, bonuses (customizable), • Training and advancement opportunities Why Join Global Fire Safety • Stable and growing company in the essential fire protection industry, • Supportive team culture and training provided, • Opportunities for professional growth, • Meaningful work that directly contributes to safety and compliance

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  • Sales
    Sales
    hace 2 meses
    $31200–$50000 anual
    Jornada completa
    Colgate Center, Jersey City

    We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support and client services, ensuring a positive experience for all customers. This role requires strong communication skills, attention to detail, and the ability to handle various customer inquiries effectively. Multilingual candidates are highly encouraged to apply as we serve a diverse clientele. Duties • Respond to customer inquiries via phone, email, and chat in a professional manner., • Provide accurate information regarding products and services, assisting customers with their needs., • Conduct outbound calling to follow up on customer feedback or resolve issues., • Maintain detailed records of customer interactions and transactions in our database., • Collaborate with team members to improve service delivery and enhance customer satisfaction., • Previous experience in customer service or call center environments is preferred., • Bilingual or multilingual skills are a plus; proficiency in English is required., • Strong computer skills with the ability to navigate various software applications., • Familiarity with sales techniques and analysis skills to identify customer needs effectively., • Typing proficiency is essential for efficient data entry tasks. Join our team where your skills will be valued, and you will have the opportunity to grow within an engaging work environment!

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  • Production & Admin Staff
    Production & Admin Staff
    hace 2 meses
    $20 por hora
    Jornada parcial
    Manhattan, New York

    We're a small beef jerky/kilishi company operating out of a commercial kitchen on Stanton Street in the Lower East Side. We are looking for a reliable and hard-working person to join our team in a production + administrative hybrid role. Location: Lower East Side (Stanton Street) Pay: $20/hr Schedule: Minimum 8 hours per week, with the potential for extended hours depending on weekly needs. The owner also runs additional businesses (including photobooth services and content creation), so qualified applicants may receive additional hours across those tasks as well. Production days are typically Tuesdays but can shift to any weekday. Job Responsibilities Production (Hands-On Work): • Preparing and processing beef jerky/kilishi, • Standing for extended periods (4–6+ hours), • General kitchen prep and cleanup Administrative & Customer Service Tasks: • Responding to emails, DMs, and client inquiries, • Handling basic customer service communication, • Simple computer and tech tasks, • Light marketing/social media support (a plus, not required) Additional Opportunities (Optional / As Needed): • Photobooth assistant work, • Content creation support, • Other flexible tasks connected to the owner’s businesses Requirements • Access to a car (strongly preferred), • Comfortable with physical work and long periods of standing, • Ability to lift 25–40 lbs, • Tech-savvy, organized, and reliable, • Good customer service communication, • Experience in food production or admin work is a plus but not required, • Marketing or social media skills are a bonus

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