JOB TODAY logo

Trabajos email customer support en New York, New YorkCrear alertas

¿Eres empresa? Contrata email customer support candidatos en New York, NY

  • Bilingual Customer Service Representative (English/Chinese)
    Bilingual Customer Service Representative (English/Chinese)
    hace 1 día
    $22–$28 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a professional and detail-oriented Bilingual Customer Service Representative to join our team. The ideal candidate is fluent in English and Chinese and excels at delivering exceptional customer support in a fast-paced office environment. This role requires strong communication skills, strong organizational abilities, and a proactive approach to problem-solving. Key Responsibilities • Respond to customer inquiries via phone, email, and in person in both English and Chinese, • Resolve customer questions and concerns promptly and professionally, • Follow up with customers to ensure complete resolution and satisfaction, • Collaborate with internal departments to ensure smooth processing and issue resolution, • Handle administrative tasks to support efficient office operations, • Assist customers with shipment-related inquiries and coordination Qualifications • College degree required, • Fluent in both English and Chinese (spoken and written), • Ability to work on-site in our Midtown office Monday through Friday Preferred Experience & Skills • Prior customer service or related experience preferred, • Comfortable using computer systems for data entry and record management, • Strong typing skills and attention to detail, • Excellent verbal and written communication skills, • Ability to engage professionally and effectively with customers

    Inscripción fácil
  • Medical Office Manager
    Medical Office Manager
    hace 2 días
    $66360 anual
    Jornada completa
    Brooklyn Heights, Brooklyn

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

    ¡Incorporación inmediata!
    Inscripción fácil
  • Warehouse Clerk
    Warehouse Clerk
    hace 3 días
    $17–$18 por hora
    Jornada completa
    Union

    Bilingual Warehouse Clerk (Spanish/English) – Elizabeth, NJ Location: Elizabeth, NJ Pay Rate: Competitive hourly rate (based on experience) Schedule: Full-time, day shift (Monday–Friday) Job Summary A fast-growing distribution operation in Elizabeth, NJ is seeking a reliable Bilingual Warehouse Clerk (Spanish/English) to support daily warehouse and administrative functions. This role is ideal for someone who’s comfortable working on the warehouse floor while also handling paperwork, inventory updates, and basic data entry. Key Responsibilities • Receive and process inbound and outbound shipments, • Prepare orders for shipping and customer pickup, • Enter and update inventory and shipping data in the system, • Print labels, packing slips, and shipping documents, • Communicate with drivers, warehouse staff, and office personnel (Spanish/English), • Assist with cycle counts and inventory organization, • Maintain a clean, safe, and organized work area, • Support general warehouse operations as needed Qualifications • Bilingual: Spanish and English (required), • Prior warehouse, shipping/receiving, or logistics experience preferred, • Basic computer skills (data entry, email, inventory systems), • Ability to lift up to 40–50 lbs and perform physical tasks, • Strong attention to detail and organizational skills, • Reliable attendance and team-oriented attitude Why You’ll Like This Role • Stable, full-time opportunity in Elizabeth, NJ, • Mix of warehouse and office-style responsibilities, • Consistent schedule and team environment, • Opportunity to grow within operations/logistics How to Apply Apply online to be considered for this Bilingual Warehouse Clerk opportunity in Elizabeth, NJ. Qualified candidates will be contacted promptly.

    Inscripción fácil
  • Lien Associate
    Lien Associate
    hace 2 días
    $19–$24 por hora
    Jornada completa
    Uniondale

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages over 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Connecticut, NJ and Upstate NY. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. This position is responsible for follow up with attorneys on denied no-fault claims & slip and fall cases that are on a medical lien (a legally binding contract between the provider & personal injury attorney.) Job Description/Summary: • Track & review accounts for status update with Law Firms / Attorneys, • Follow up on outstanding lien settlements, • Prepare balance invoices for attorneys, • Document & maintain detailed lien activity on patient account’s resulting from an email or phone call, • Supports & assists team with additional assigned tasks as needed Knowledge & Experience: • Medical collections, • Medical Claims, • Must be able to communicate professionally with Attorneys & Law office Personnel., • Experience with medical liens and arbitration, preferred but not required., • Experience with No Fault Regulations preferred. Skills & Abilities: • Excellent Customer Service & communication skills, • Proficient in computer operations, • Microsoft Office (excel & word), • Detail Oriented, • Problem solving skills, • Ability to meet high productivity & accuracy standards Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Additional Information: • In person position: Uniondale, NY, • Full-Time, Monday-Friday, 40 hours per week, • Approximate Pay: $19-$24/hour

    Inscripción fácil
  • Franchise Manager
    Franchise Manager
    hace 4 días
    $80000–$100000 anual
    Jornada completa
    Brooklyn, New York

    We are VentZ, a growing home services franchise seeking a Franchise Manager to oversee and support existing franchisees across multiple territories. This role is responsible for day-to-day operational management, ensuring marketing execution, managing job flow, and driving consistency and performance across the system. This is a hands-on, execution-focused role — ideal for someone who understands home services, lead flow, and franchise operations. Key Responsibilities Franchise Operations Act as the primary point of contact for franchisees Support franchise owners with daily operational needs Ensure adherence to franchise systems, processes, and brand standards Identify operational issues and proactively resolve them Marketing Management Oversee inbound and outbound marketing efforts (digital + local) Coordinate lead generation campaigns (Google, Facebook, local outreach) Monitor lead quality, response time, and conversion rates Work with franchisees to optimize local marketing performance Job Flow & Scheduling Manage and optimize job flow across territories Ensure leads are followed up promptly and scheduled efficiently Support franchisees with workload balancing and capacity planning Troubleshoot bottlenecks that impact revenue or customer satisfaction Performance & Reporting Track KPIs including leads, booked jobs, close rates, and revenue Provide regular performance updates to ownership Identify top-performing territories and replicate best practices Franchisee Support & Growth Onboard and train new franchisees on systems and tools Coach franchisees on operational and marketing best practices Help franchisees grow revenue while maintaining service quality Ideal Candidate Profile 5+ years experience in home services, franchise operations, or multi-location businesses Strong understanding of lead management, scheduling, and job flow Experience with inbound/outbound marketing (Google Ads, Facebook, local marketing) Highly organized, proactive, and comfortable managing multiple territories Excellent communication skills (phone, email, video) Comfortable working remotely and independently Bonus (Not Required): Franchise management experience CRM or job management software experience (ServiceTitan, Jobber, Housecall Pro, etc.) Experience supporting owner-operators Compensation Base Salary: $85,000 - $100,000 Performance Bonus: Opportunity to purchase a financed or heavily discounted VentZ franchise territory. Growth Opportunity: Potential to grow into Director of Franchise Operations role or ownership.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Sales and Marketing Assistant
    Sales and Marketing Assistant
    hace 5 días
    $60000–$65000 anual
    Jornada completa
    Manhattan, New York

    UNISON JEWELRY is seeking a dedicated and enthusiastic Assistant to support our sales and marketing initiatives. This role is ideal for an individual eager to develop their career in a dynamic and creative environment within the luxury jewelry sector. Key Responsibilities: • Assist in the development and execution of marketing campaigns across various channels, including social media, email, and digital advertising., • Support the sales team by preparing presentations, proposals, and marketing materials for clients., • Conduct market research to identify new sales opportunities and trends in the jewelry industry., • Manage and update customer databases, ensuring accuracy and completeness., • Coordinate and organize marketing events and promotional activities., • Monitor and analyze the performance of marketing campaigns, providing reports and insights., • Provide administrative support to the sales and marketing departments as needed. Qualifications: • Strong interest in sales and marketing, particularly within the luxury goods or jewelry industry., • Excellent communication and interpersonal skills., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)., • Ability to work independently and as part of a team., • Detail-oriented with strong organizational skills., • A proactive and positive attitude with a willingness to learn.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Sales Support Specialist
    Sales Support Specialist
    hace 6 días
    Jornada completa
    South Side, Mount Vernon

    Logotags, a well-established, continually growing full-service promotional company, is looking for a highly energetic and organized professional to join our team! As a Sales Support Specialist, you will play a key leadership role as part of our growing sales team, managing administrative tasks, and ensuring smooth day-to-day operations. This position requires multitasking, attention to detail, and strong communication skills. Prior business, customer service, or management experience is a plus. Responsibilities: Maintain an organized and accessible file system for administrative and sales professionals. Handle all administrative duties for the organization, including email correspondence and document management. Follow up with clients for administrative purposes. Provide administrative assistance to executives and management team members as required. Data entry Create and process sales orders promptly and accurately. Communicate regular updates to supervisors. Customer portal management Qualifications & Requirements: Four-year college degree required BS or BA. Excellent communication skills, including strong writing, verbal, and phone skills. Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint. Experience with creative and design software, such as Canva, Adobe Suite (Photoshop, Illustrator, Acrobat), and Paint. Ability to manage a high volume of emails and prioritize tasks efficiently. Highly organized with strong attention to detail. Energetic and passionate about providing outstanding support IN A TEAM ENVIROMENT Prior business, manufacturing, customer service, or management experience is a plus. Benefits: 401(k) Safe Harbor Plan Health benefits Opportunities for growth within the company If you thrive in a fast-paced environment and enjoy supporting a dynamic sales team, we’d love to hear from you!

    Inscripción fácil
  • Development Manager
    Development Manager
    hace 11 días
    $65000–$75000 anual
    Jornada completa
    Manhattan, New York

    Development Manager New York, NY Description About Encore: Known widely as Broadways longest running act of loving care, Encore’s mission is to improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a robust array of programming, Encore takes a “no wrong door approach to ensure Seniors are able to age in place comfortably for as long as possible. Encore is recognized as one of the most respected and trusted nonprofit organizations providing services for older New Yorkers in New York City. Encore is on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers but also for the essential human service employees who serve as the City’s safety net. Do not miss this chance to work for a mission-oriented organization, which centers employees as its number one resource. About Position: To meet the ambitious mission and programmatic objectives of Encore Community Services’ growth and strategic plan, the Development Department drives and stewards the organization’s relationships with its funders. This team works to secure foundation grants, corporate sponsorships, and individual giving to support Encore’s robust programs and service. The Development Manager will be responsible for effectively managing the Development Department’s database and operations. Duties will include all data management (gift entry, acknowledgments coding systems, analysis, reporting, staff training), direct mail (writing, producing print and email campaigns according to a yearly calendar), and development systems support (overseeing mailings, prospect research, event support, special projects). Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. Requirements Data Administration · Develop and oversee all data entry/donation processing, create coding systems for consistent donor tracking, create donor portfolios for relevant staff, build out our metrics systems that measure performance; · Create dashboards tracking development performance, budget versus actuals, and other representations of donor activities and outcomes; · Create consistency and efficiency in the development department’s data collection, maintenance, and reporting; · Prepare and mail thank you/acknowledgment letters to donors; · Create and maintain reports that help drive the department’s decision-making; lead in creating a department driven by data; · Assist in budget planning with donor reports and data analysis. Direct mail · Create annual mail/email plan and revenue budget each fiscal year; · Write, produce, and mail written solicitations for small gifts, donor cultivation pieces, holiday appeals, Giving Tuesday, etc.; · Plan and execute complimentary email strategies in tandem with written appeals, mailings, and other digital initiatives; · Oversee Mailchimp data syncing, email design, and maintenance to successfully communicate and fundraise with a variety of communities; Development Operations · Assist with planning and executing special events and projects (mailings, revenue reports, donor tracking, maintaining RSVP lists, run event check-in, budget recap of revenue for events); · Liaise with Finance to ensure systematic recording & reconciliation, and develop a clear understanding of how development can best work with Finance to ensure accurate reporting; · Develop a training program to ensure the development team is utilizing our data systems to their fullest capabilities; · Ensure development has systems in place to be more efficient; letterhead, envelopes, and other supplies are available; · Assist with donor prospecting for team members; · Assemble media kits for meetings with stakeholders and donors; · Assist with updating the website; · Volunteer engagement, orientation, and support when needed; Qualifications and Skills · Associate’s or Bachelor’s level (degree-holding/currently enrolled or equivalent in experience); · Proficient in Microsoft Office (Word, Excel, Publisher, PowerPoint) and Adobe; · Strongly Preferred - proficient with DonorPerfect or other donor/customer database management software or a quick learner; · Experience with prospecting software such as Donor Search or Wealth Engine; · Excellent writing, communication, organizational, and time-management skills; · Detail-oriented; · Interest in working in the nonprofit sector or aging services a plus; · Must be a team player, be flexible, and take initiative; · Be willing to work on-site at Development Office located in midtown Manhattan (Ninth and 49th), three or four times a week. Strongly Preferred Qualifications · Experience in DonorPerfect · Writing (grant, appeals, newsletters, press releases) · 1-2 years of work experience in a fundraising environment

    Inscripción fácil
  • Business Development Assistant
    Business Development Assistant
    hace 11 días
    $17–$27 por hora
    Jornada completa
    Hillside

    Key Responsibilities Support the Business Development and Sales team in identifying and developing new business opportunities Conduct market research on potential customers, competitors, and regional demand Assist with lead generation, outreach, and follow-ups (email, phone, CRM updates) Prepare sales materials, quotations, and basic customer proposals Maintain and update customer records, pricing lists, and sales tracking reports Coordinate with operations and warehouse teams to ensure accurate order execution Assist with customer onboarding and relationship management Travel as needed to visit customers, attend industry events, trade shows, or support on-site business development activities Assist with preparing for and participating in client meetings during business travel Support other business development activities as needed Qualifications Bachelor’s degree or currently pursuing a degree in Business, Finance, Economics, Supply Chain, or a related field Strong communication skills in English (Mandarin is a plus) Highly organized, detail-oriented, and able to handle multiple tasks Proficient in Microsoft Excel, Word, and PowerPoint Comfortable working with data, pricing, and basic financial analysis Willingness to travel occasionally for business purposes Self-motivated with a strong willingness to learn and grow in a fast-paced environment Prior experience in sales, logistics, wholesale, or customer-facing roles is a plus

    Inscripción fácil
  • Customer Service Assistant
    Customer Service Assistant
    hace 12 días
    Jornada completa
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

    Inscripción fácil
  • Receptionist / Administrator
    Receptionist / Administrator
    hace 13 días
    $20 por hora
    Jornada completa
    Rego Park, Queens

    Sadkhin Therapy is a busy and growing weight loss company that has been in business for over 35 years and is now hiring. (Location) 95-20 63rd Rd Rego Park NY office hours: Sunday-Thursday Job Summary: We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. Must be very friendly, love people, and have a good energy. The successful candidate will provide administrative support to our office, ensuring seamless operations and exceptional customer service. This role requires a strong administrative background, with the ability to work independently and collaboratively with our practitioners. Responsibilities: • Provide exceptional customer service, answering phone calls and responding to emails and walk-ins in a professional and courteous manner., • Manage the front desk, welcoming visitors, and directing them to the appropriate person or area., • Utilize computerized systems to efficiently perform tasks, such as data entry, document management, and computerized records., • Maintain accurate and up-to-date records, including filing and retrieving documents, and ensuring compliance with our companies procedures., • Support the administrative team with clerical duties, including answering phones, creating appointments, taking messages, and handling mail and packages., • Provide administrative support to the team, including preparing documents, making copies, and running errands as needed., • Assist with customer support and address any concerns or issues in a timely and professional manner., • Operate office equipment, including photocopiers, and phone systems., • Skills:, • Strong administrative experience, including customer support, front desk, and clerical duties., • Proficiency in computerized systems., • Ability to work independently and as part of a team., • Excellent communication and organizational skills., • Experience with data entry and document management., • Knowledge of medical office procedures and protocols., • Ability to maintain confidentiality and handle sensitive information., • Strong customer service skills and a focus on providing exceptional customer support. Paid as 1099 Job Type: Full-time Pay: $20.00 per hour

    ¡Incorporación inmediata!
    Inscripción fácil
  • Spa Associate (Front Desk)
    Spa Associate (Front Desk)
    hace 16 días
    $18–$20 por hora
    Jornada parcial
    Carle Place

    Spa Associate (Front Desk), Statera Reporting to the Spa Director, Statera is seeking a Spa Associate. The qualified candidate will facilitate front desk operations and customer service support. This individual will assist the front of house with the spa’s operations and the client experience. About us Statera, a modern wellness spa, is in the heart of Long Island's hottest shopping district (near Roosevelt Field Mall). We believe in the importance of bringing our minds and bodies back to balance. Our mission is focused on reestablishing that connection through, luxury spa services. Services are curated carefully for each client: Facials, Body treatments, Massage therapy, Stress relief treatments, Laser hair removal, And more... ESSENTIAL DUTIES AND RESPONSIBILITIES: • Adhere to all operating procedures (set forth by Spa Director), • Maintain cleanliness and overall appearance of spa, • Answer phones/Return missed calls, • Monitor incoming emails/Respond to customers, • Schedule all services and up sell when appropriate, • Provide excellent customer service to all guests entering and leaving, • Knowledgeable of the menu, products, and services available at Statera, • Answer questions about treatments, memberships/packages (when applicable), products and all services, • Direct technical questions to the Spa Director, • Review the day’s schedule of appointments, • Note cancellations for AM and PM to follow up, • Direct guests to complete intake forms or consent forms, • Take care of all payments for services rendered, • Check out guests and book return visit, • Call guests to confirm appointments for the following day, • Support Spa Director with inventory and time sheets if needed, • Perform open/close procedures, • Adhere to dress code set by Statera and maintain personal appearance/ cleanliness, demonstrating optimal health and wellness, • Excellent phone etiquette and communication skills, • Proficient in iOS/Mac, including MS Office Suite (preferred) Passion for beauty, wellness, and skincare is preferred Our staff members will enjoy competitive pay inclusive of a commission structure and exclusive Beauty & Wellness Perks! Come experience Statera and reset your career with us. Serious Inquiries Only! Job Types: Full-time, Part-time Benefits: • Employee discount, • Flexible schedule Shift: • Day shift, • Evening shift, • Morning shift Work Location: In person

    ¡Incorporación inmediata!
    Inscripción fácil
  • Front Desk Receptionist
    Front Desk Receptionist
    hace 18 días
    Jornada completa
    Mineola

    Front Desk Receptionist – Spanish Clinic (Mineola Med) Position Type: Full-Time / Part-Time Location: Mineola, NY Reports To: Office Manager / Clinic Administrator Position Summary The Front Desk Receptionist is the first point of contact for patients at the Spanish Clinic at Mineola Med. This role is responsible for providing excellent customer service, performing administrative duties, and supporting clinical staff. Fluency in both Spanish and English is required to effectively communicate with a diverse patient population. Key Responsibilities Patient Interaction & Customer Service Greet patients warmly and professionally as they arrive. Check patients in and out, ensuring demographic information is accurate and updated. Provide assistance, directions, and general information in both English and Spanish. Answer phone calls, return messages, and schedule appointments. Handle patient inquiries and escalate clinical questions to appropriate staff. Administrative Duties Verify insurance information, eligibility, and documentation. Collect co-pays, outstanding balances, and process payments. Maintain organized patient records (electronic and paper). Prepare daily schedules, appointment lists, and reports. Ensure the front desk area is clean, organized, and welcoming. Coordination & Support Communicate effectively with medical assistants, providers, and office staff. Assist with pre-visit paperwork, consent forms, and referrals. Support workflow to ensure timely patient movement throughout the clinic. Follow HIPAA regulations and maintain patient confidentiality at all times. Required Qualifications Bilingual: Fluent in Spanish and English (spoken and written). High school diploma or equivalent; medical office experience preferred. Strong customer service and communication skills. Basic computer proficiency (EHR systems, scheduling software, email). Ability to multitask in a fast-paced medical environment. Professional, compassionate, and patient-focused demeanor. Preferred Qualifications Experience in a medical or healthcare front desk role. Knowledge of insurance plans (Medicaid, Medicare, commercial). Familiarity with EHR systems such as eClinicalWorks, Epic, or similar. Work Environment Outpatient clinic setting. Frequent interaction with patients and clinical staff. Requires ability to sit, stand, and perform administrative tasks for extended periods. Compensation & Benefits (Customize based on your offering) Competitive hourly wage Health, dental, vision insurance PTO and holidays Opportunities for training and advancement

    Inscripción fácil
  • Front Desk Receptionist
    Front Desk Receptionist
    hace 23 días
    Jornada completa
    Manhattan, New York

    About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person

    Inscripción fácil
  • Room Attendant
    Room Attendant
    hace 24 días
    $17–$18 por hora
    Jornada parcial
    Clinton Hill, Brooklyn

    Email your resume to ops.myrtleave @ dogtopia.com 504 Myrtle ave Brooklyn NY Also on Indeed Shifts are Monday- Friday, 1:00pm-7:00pm. Saturday and Sunday 9am -6pm Dogtopia (BKBM LLC), the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized individual to be the star of our playroom as a Canine Coach. Extensive training is provided for this position and we have both morning and afternoon part-time positions available. Core Competencies: Consistent and timely attendance Ability to learn dog recognition Completion of all E-learning platforms Meal recording Proper control of all dogs in all rooms Ability to help in Grooming tasks Safety is always number 1! Have Fun on Camera! Maintain control of large groups of dogs All rooms are equipped with cameras for pet parents to stay engaged Caring for all furry friends as if they were a part of your family Keep data accurate with current dogs Engage, Play and Enjoy the furry friends! Understanding our Dogtopia-isms The rules by which we, as Dogtopians live by are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like It’s the Most Exciting Day Ever! Health and Grooming Will learn how to perform grooming tasks such as baths and nails, ear and teeth cleaning Will learn how to identify dog breeds and behaviors Report dog scuffles right when they occur for safe wound cleaning if needed Work with team to assure our Quality of Care sets the standards for dog care Clean and Safe Environment to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards Inventory management of cleaning, dog and First Aid supplies Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues As the Canine Coach you are responsible to work closely with our furry friends in creating a safe and fun environment while still setting the highest standards and satisfaction of our customers. Requirements Primary Responsibilities: Supervising the dogs in the playrooms Ensuring all play by dogs are safe and friendly Cleaning after the dog's urine and feces Correctly and safely removing and putting on dog collars, harnesses, etc. Take dogs from the owner to enter the playroom or take dogs from the playroom to return to their owner Communicating any dog health or safety issues Administering food and medications Maintaining a clean and sanitary facility Perform Meet and Greets to a high standard (dog temperament tests) Perform cross-trained duties to a high standard whenever needed (front desk/bathing/rover) Additional projects or tasks may be assigned as needed to support the team, facility or clients Qualifications: Must be able to respond quickly if a scuffle breaks out Must be confident around all dog breeds and sizes Must love dogs Ability to spend up to 100% of work time standing Ability to work flexible days and hours, including holidays and weekends Ability to work cohesively with others in a fun, fast paced environment Strong customer service skills Ability to “own” a room of dogs Personal Characteristics: Detail oriented Quick thinker Emotionally intelligent Outgoing, enthusiastic by nature Excellent communicator Strong observance skills Strong multitasker Confident

    Inscripción fácil
  • CHINESE CUSTOMER SERVICE AGENT
    CHINESE CUSTOMER SERVICE AGENT
    hace 1 mes
    Jornada completa
    Sunset Park, Brooklyn

    Overview We are an insurance agency located at Brooklyn's Chinatown on 8 Avenue. Join our team as a Customer Service Representative and become the vital link between our company and valued clients! In this role, you will deliver exceptional customer support by addressing inquiries, resolving issues, and ensuring a seamless experience for diverse clientele. Your multilingual skills and excellent communication abilities will help us connect with customers from various backgrounds, fostering loyalty and satisfaction. This paid position offers an exciting opportunity to develop your sales and client service expertise in a fast-paced environment committed to growth and excellence. Duties Respond promptly and professionally to customer inquiries via phone, email, and chat, demonstrating outstanding phone etiquette and communication skills Provide comprehensive customer support by troubleshooting issues, offering solutions, and guiding clients through processes with clarity and patience Engage in outbound calling to follow up on customer requests and remind them to make a payment for their insurance Process payments for customers Qualifications Fluency in Mandarin Chinese and English. Previous experience in call centers or customer support roles is preferred, but not required. Strong communication skills with the ability to listen actively and articulate clearly. Experience in sales or client services environments is preferred, but not required. Job Type: Full-time Pay: From $17.00 per hour Expected hours: 40 per week Work Location: In person

    Inscripción fácil
  • Office Manager
    Office Manager
    hace 1 mes
    $50000–$55000 anual
    Jornada completa
    Englewood

    Position Overview: We are seeking a meticulous, proactive, and organized Office Manager to join our team. This role is essential to the smooth operation of our business, supporting both our management and sales teams through a variety of administrative, accounting, and operational tasks. The ideal candidate is a quick learner, detail-oriented, and comfortable managing diverse responsibilities in a fast-paced environment. Key Responsibilities: Administrative Support: • Manage daily office operations to ensure a clean and organized workspace., • Maintain office supplies and equipment for both NJ and NC locations., • Coordinate incoming and outgoing mail via FedEx, UPS, and USPS., • Reconcile payments with invoices and process payroll., • Issue customer invoices, track payments, and manage collections when necessary., • Direct customer inquiries to appropriate team members., • Assist the sales team in entering customer orders during peak selling seasons., • Coordinate trade show registrations, booth setup, and sample shipments., • 2–5 years of experience in office management or administrative support., • Proficiency in QuickBooks and Microsoft Office Suite (Word, Excel, Outlook)., • Excellent verbal, written, and interpersonal communication skills., • Ability to handle confidential information with discretion., • Experience working with a sales team is a plus but not required., • Full-time position., • Monday – Friday, 9:00 AM to 6:00 PM

    ¡Incorporación inmediata!
    Inscripción fácil