Derivatives jobs in Hoboken, New Jersey - Page 3Create job alerts

Global Market products: Fixed Income securities, Derivatives, FX. Promote and monitor institutional business across FX and Fixed Income products in 3rd party digital channels.

Ideal candidates will have strong analytical skills and a technical background in corporate derivatives. This role involves fostering client relationships, modeling and structuring derivatives transactions, and ensuring compliance with regulatory requirements.

As an Interest Rate Derivative Sales Analyst for JPMorgan's Corporate Derivatives Marketing team, your primary responsibility will be in support of a team of Senior Marketers in coverage of various geographies and client segments. In addition, you will work with our business partners in Trading, Res

Build strong relationships not only with Equity Research colleagues, but also with Equity Sales, Cash Trading, Derivatives, Wealth Management, and others. Direct experience within the industry or equity research industry specific sector - Life Insurance. Equity Research, Associate - Life Insurance.

Build strong relationships not only with Equity Research colleagues, but also with Equity Sales, Cash Trading, Derivatives, Wealth Management, and others. About this role: Wells Fargo is seeking an Equity Research, Associate - Life Insurance. Conduct the fundamental equity research process for the p

Business Analyst/ Derivatives Execution & Clearing/Capital Markets Jersey City, NJ. Have: Candidates must have recent Derivatives Execution & Clearing/Capital Markets clearly noted on their resumes. We need: A mid to senior Business analyst with recent experience supporting projects for Derivatives.

Job Description Mercor is hiring on behalf of an AI lab for experienced retail investors and active traders who regularly use platforms such as Wealth simple, Robinhood, Charles Schwab, eToro, Interactive Brokers, or similar. This role is for individuals who are deeply engaged in personal investment management, equity and ETF trading, or crypto markets, and can provide practical insights into how independent investors think, trade, and make decisions. In addition to sharing domain expertise, you’ll contribute to data annotation and model training work, helping the AI lab improve systems that understand retail trading behavior and investment decision-making. Responsibilities: * Provide detailed insights into how retail investors analyze markets, execute trades, and manage portfolios. * Contribute to data annotation, evaluation, and prompt-based labeling to help train AI models for financial understanding. * Review and categorize trading-related content, investor communications, or platform data for machine learning applications. * Collaborate with research teams to refine AI model behavior in investment analysis, portfolio reasoning, and financial data interpretation. * Test and provide structured feedback on investment tools, portfolio dashboards, and retail investor interfaces. Ideal Background: * Active or experienced retail investor using one or more platforms: Robinhood, Wealthsimple, Charles Schwab, Fidelity, eToro, Interactive Brokers, SoFi, or Webull. * Hands-on experience trading stocks, ETFs, crypto, or derivatives. * Strong understanding of retail investor psychology, risk assessment, and market behavior. * Comfortable labeling and categorizing financial or trading data with precision and consistency. * Bonus: Experience contributing to online investor communities (e.g., r/wallstreetbets, FinTok, finance Twitter, or Discord trading groups). Compensation & Engagement: * Type: Hourly contractor on Mercor * Hours: ~20–30 hours per week * Payment: Weekly via Stripe * Location: Fully remote / flexible

A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. Identifies opportunities for increased efficiency and improved service to internal and external clients and acts as a positive change agent to drive improved efficiency an

Strong working knowledge of Fixed Income and Derivatives Front Office Testing - Capital Market experience is a must!*. Strong knowledge and coding experience in Python/Java to automate test cases for front office trade flow. Front Office Fixed Income Capital Markets Sales and Trading applications.

Mexican Derivatives Broker in NY NY, to employ fin'l models to dvlp solutions to fin'l problems, & assess fin'l or capital impact of transactions.

We are looking for a junior trader who is eager to succeed in interest rates/derivatives markets.

This position requires strong risk management mindset, proven subject matter expertise in financial crime regulatory requirements and model validation, and excellent technical, leadership, and organizational skills. At least 10 years of strong experience in derivatives pricing models, gained in a qu

Traders on the team are responsible for:. Pricing and structuring of margin loans and derivatives transactions for corporate and wealth clients. Collaborating with members of the Global Capital Markets and IED derivatives teams on idea generation and structuring of client requests.

The Director, Equity Derivatives Sales - PEF & AM North America is a senior-level position responsible for selling equity derivatives to Real Money clients, which includes Pension Funds, Asset Managers, Endowments, and Insurance companies. Director, Equity Derivatives Sales - PEF & AM North America.

Responsibilities: Assist the efforts to implement, develop, and enhance ERM's analytical capabilities related to credit/market risk across a wide range of fixed income asset classes, derivatives, and equity.Support projects in building processes which are not always quantitative which will.

Develop a familiarity with the Firm's suite of client trading documentation including, but not limited to, ISDA Master Agreement, ISDA CSA, Listed Derivatives and Clearing, repo, securities lending, prime brokerage, and other associated trading agreements.

Bring a knowledge around technical accounting issues such as revenue recognition, derivatives, borrowing/lending, spot, consolidation, stock options, business combinations, MTM accounting, and other accounting matters. Director, Product Accounting Controller. FalconX is seeking a highly skilled and

Fluent bilingual Japanese/English. Global Investment Bank seeks a FX Sales with Japanese language capability covering Emerging Market Local Currency Trading, FX Derivatives, Spots/Forwards, or Cross-Product in the Fixed Income area.

Product Manager For Equity Derivatives Digital Solutions.Join a dynamic team at the forefront of digital transformation in financial markets.As a Product Manager for Equity Derivatives Digital Solutions, you will shape the future of electronic trading and workflow automation, collaborating with indu

The Analyst, Research & Product Development is responsible for analyzing, maintaining and developing CME Group's suite of commodity derivatives. The analyst has developed sector-specific expertise that he or she shares internally and externally to further CME's business goals. CME Group is committed

Involved with the execution and day-to-day management of Securitization products within CIBC Capital Markets. Basic understanding of Securitization, loan products (mortgages, auto loans/leases, credit card debt, lines of credit) and interest rate derivatives;.

BizTek People is in search of an experienced Administrative Assistant for our client in NY, NY! Fixed Income Derivatives Risk Solutions. Strictly 3-5 years of experience as an administrative assistant in the finance industry preferred.

Develops and monitors the market risk management framework that includes the governance framework and practices leveraged across BMO to manage market risk. Monitors the financial market environment and market risk model performance impacts for optimal execution of risk strategies. Consults with stak

We are actively positioned to grow and lead the way for greater understanding of the Cboe's full suite of derivatives products through expanded curriculum and experiential learning opportunities. The Options Institute Intern at Cboe will have opportunities to learn about these various areas of our b

Susquehanna Financial Group, LLLP (SFG) integrates expertise in trading, research, and sales to provide value to our client base of mutual funds, hedge funds, and pension/endowment funds. Derivatives Sales Trading Team Member. As a member of our Derivatives Sales Trading team, you will engage direct

We're seeking someone to join our Finance Resources & Strategy team as a Product Controller in ISG Finance to be involved with delivering projects & managing relationships across all trading desks in FRS (Securities Lending, Client Financing, Firm and Derivatives Funding). Develop strategic accounti

In this role, you will manage and grow relationships with US subsidiaries of Greater China corporate clients, supporting their cash management, trade, FX, derivatives, investment, and financing needs. You will collaborate closely with headquarter bankers in Greater China and product partners across

Blockchain & Digital Assets Accounting Manager. Maintain knowledge of new tax issues and industry trends in digital assets. Demonstrated experience and understanding of digital asset and blockchain technologies (staking, mining, DeFi, derivatives, lending/borrowing, NFTs, Web3.

Keyrock is scaling its global options desk and were looking to hire a Junior Options Trader based in the Americas (remote-working possibility) with 2-5 years of experience in derivatives trading. In this role, youll work closely with senior options traders, quant developers and engineers, contributi

Lead the due diligence and risk grading of your portfolio; evaluate and action credit requests, risk grading, and on-going monitoring and management of a diverse portfolio of risk including traditional credit products, markets products (derivatives, trading, and financing), intraday liquidity facili

Corporate Derivatives Salesperson, Director/VP, Corporate Solutions (Rates). A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

In addition, you will work with our business partners in Trading, Research and Investment Banking, Legal, Credit and colleagues across Corporate Derivatives Marketing (CDM) including FX, Commodities and Equity Derivatives to provide clients with comprehensive coverage and solutions across the platfo

US Subdiary Banking Team Member.The US Subdiary Banking team manages J.Morgan's relationships with US subsidiaries of international corporate clients across their cash management, trade, derivatives, and financing needs.The team coordinates the coverage strategy with headquarter bankers and product

Lead the due diligence and risk grading of your portfolio; evaluate and action credit requests, risk grading, and on-going monitoring and management of a diverse portfolio of risk including traditional credit products, markets products (derivatives, trading, and financing), intraday liquidity facili

Area of Interest: Risk and Compliance.Location: New York, NY, US, 10001.This position is in the Regulatory Compliance department covering the Markets & Securities Services division of HSBC (U.Global Equities franchise with a focus on the Equity Derivatives (EQD) business segment (EQD Compliance Offi

Asset or Wealth Management (Capital Markets, Wealth Management, Product Management, Investment Sales, Structured Derivatives). Morgan Wealth Management's (JPMWM) Investments & Advice (I&A) team is to deepen relationships with Field Leadership and Financial Advisors, enhancing and maintaining our pro

In this role, you will manage and grow relationships with US subsidiaries of Greater China corporate clients, supporting their cash management, trade, FX, derivatives, investment, and financing needs. You will collaborate closely with headquarter bankers in Greater China and product partners across

Foreign Exchange Derivatives Structurer. This is an opportunity to join as a Foreign Exchange Derivatives Structurer within the Institutional Structuring Group (ISG) in Toronto. Engineering or Math preferred) with 5+ years of knowledge and work experience in Derivatives, Interest Rates, FX, Equity,

BXC is one of the world's largest credit-oriented alternative asset managers, with a focus on delivering superior risk-adjusted returns and capital preservation for our clients. Experience with various credit financial instruments (loans, revolvers, bonds, repos, CDS and other derivatives).

Senior Sales Specialist- Pricing, Valuations and Reference Data. This is an exciting opportunity to join the PVR Sales Team, a dynamic team focused on growing the PVR business including Fixed Income Pricing and Reference Data, Derivatives Data and Valuation and Private Asset Valuation services. The

Ideal candidates bring deep hedge fund operations experience with strong CDS, OTC derivatives, and Enfusion exposure. Deep understanding of CDS, OTC derivatives, trade lifecycle processing, reconciliations, cash management, and hedge fund operations. Job Overview – Director of Investment Operation

A leading financial services provider based in New York is seeking a Senior Associate or VP for their Equity Derivatives Trading Desk.

Job Description Be Part of a High-Performing Team Join a global financial services organization supporting mission-critical front-office trading technology. This team operates in a fast-paced, high-visibility environment, partnering closely with trading, product, and technology stakeholders to deliver complex initiatives across capital markets platforms. The culture values accountability, precision, and strong communication in support of business-critical systems. What’s In Store for You This role provides the opportunity to manage front-office technology initiatives within a sell-side trading environment. Team members gain exposure to trading workflows, Agile delivery practices, and senior stakeholder engagement while contributing to long-term technology modernization efforts. How You Will Make an Impact • Manage delivery of sell-side front-office technology initiatives, • Drive Agile execution and reporting using JIRA, • Coordinate across technology, trading, and product stakeholders, • Track project milestones, risks, dependencies, and deliverables, • Communicate status and escalations to senior leadership, • 5–7 years of experience in project management within financial services, • Direct experience supporting sell-side front-office technology platforms, • Strong Agile delivery background with hands-on JIRA expertise, • Solid understanding of derivatives trading workflows front to back, • Familiarity with full SDLC and technology operations, • Excellent communication and stakeholder management skills, • Background as a Business Analyst or Product Owner is a plus

Job DescriptionWho We Are Derivative Path empowers institutions across the capital markets with innovative, AI-driven technology and expert advisory solutions. Our award-winning cloud platform supports banks, credit unions, private equity firms, hedge funds, asset managers, and insurance companies in managing interest rate, FX, and commodity risks, optimizing hedging strategies, and streamlining cross-border payments. With a client base spanning over 250 financial institutions and leading private equity firms, we deliver scalable solutions that enhance risk management and drive operational performance. Through strategic partnerships with Goldman Sachs, Wells Fargo, FNBO, Q2, and Jack Henry, we provide best-in-class capabilities to help clients achieve their financial objectives in an ever-evolving market. With a team of seasoned professionals comprised of decades of industry experience, Derivative Path offers a flexible, hybrid work environment to its 125+ employees with the ability to work remotely and from one of four offices in San Francisco, New York, Chicago, and Manila. The Company is dedicated to building a diverse environment and has an unwavering commitment to creating a sense of belonging for all employees. The Opportunity This is a unique opportunity to join a Professional Services function at a critical growth stage, working with a lean, high-performing team in a dynamic startup environment. As the Associate Director, Project Manager, you'll be reporting directly to the Head of Professional Services, What You’ll Do • Effectively applies Derivative Path methodology and enforces implementation standards., • Execute project tasks integrating the derivative portfolios and business processes of clients into Derivative Path platforms., • Proactively drive full scope of system implementation activities, including gathering functional and technical requirements, designing solution, building interfaces and systems, completing testing cycles, delivering training, and deploying the final product deliverables., • Support the client relationship from onboarding, implementation, and client satisfaction., • Ensures project documents are complete, current, and stored appropriately., • Knowledge and application of the Software Implementation Lifecycle from Pre-Sales to Transition to Customer Support/Success., • Knowledge and application of Project Management software tools – Guide CX or similar PM tracking tool, File-Sharing application(s) and RAID log and Issue Tracking frameworks., • Work closely with the client success team on the analysis and resolution of client inquiries related to derivatives trading, Derivative Path platform usage, and client business processes., • Serve as a first response contact for both client and internal operations-related inquiries., • Develop knowledge base documentation related to Derivative Path platforms and procedures., • Establish and manage client expectations., • Develop lasting relationships with client personnel to enhance client experience., • Communicate effectively with clients to identify needs and evaluate alternative business solutions.Qualifications, • Baccalaureate or Graduate degrees in Business or Finance or relevant work experience, • PMP certification a plus, but not required., • 3+ years of active Project Management experience with software solutions in Finance or Treasury markets., • Strong project management experience including workplan creation and updates, milestone tracking, risk management, status updates, change management, and engagement economics (profitability)., • Knowledge of Financial Derivative structures and elements – Vanilla/ Amortizing/Embedded/Structured Swaps, Cap/Floor, Swaptions with Derivative Path EDGE fin-tech and/or other Risk Management software for Derivative Path client onboarding and implementations., • Understanding of Interest Rate, Foreign Exchange, Commodity asset classes as it pertains to transaction capture and the relevant economic details for Front, Middle, and Back Office processing and reporting., • Excellent written and verbal communication skills; can clearly convey complex business concepts to project stakeholders., • Effective organizational skills and ability to manage multiple and competing priorities., • Comfortability with data analysis and use of productivity tools like Excel., • Base salary, equity, and annual bonus as part of the compensation package, • 40 hours of sick leave, • 18 days of PTO, • Paid parental leave, • 401K contribution at 3% Derivative Path is an equal opportunity employer and does not discriminate based on any of the following: race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression or gender characteristic, national origin, religion, marital status, medical condition, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Derivative Path offers a comprehensive benefits package, including health, dental, vision, retirement plan, contribution, and a generous paid time off policy. Powered by JazzHR HtC1pHnCoD

Job DescriptionCompany Description BHFT is a proprietary algorithmic trading firm. Our team manages the full trading cycle, from software development to creating and coding strategies and algorithms. Our trading operations cover key exchanges. The firm trades across a broad range of asset classes, including equities, equity derivatives, options, commodity futures, rates futures, etc. We employ a diverse and growing array of algorithmic trading strategies, utilizing both High-Frequency Trading (HFT) and Medium-Frequency Trading (MFT) approaches. Looking ahead, we are expanding into new markets and products. As a dynamic company, we continuously experiment with new markets, tools, and technologies. We’ve got a team of 200+ professionals, with a strong emphasis on technology—70% are technical specialists in development, infrastructure, testing, and analytics spheres. The remaining part of the team supports our business operations, such as Risks, Compliance, Legal, Operations and more. Our employees are located all around the world, from the United States to Hong Kong. Although we maintain office spaces, we currently operate as a 100% remote organization. At BHFT, clarity and transparency are at the core of our culture: we value open communication, ensuring that our processes are straightforward. Job Description We are seeking an experienced ML-driven Alpha Researcher / Feature Engineer who thrives at the intersection of fast-paced markets, data science, and collaboration. This role is ideal for someone who can move quickly from idea to execution—transforming complex datasets into predictive trading signals that capture short-term market opportunities. You’ll work alongside a highly skilled modeling and execution team, ensuring that your research ideas don’t stay in theory but turn into real, monetized strategies. Key Responsibilities: • Perform rigorous, time-sensitive applied research across diverse data sources—including high-frequency market data and alternative datasets—to uncover systematic anomalies., • Design and engineer predictive features that can be rapidly tested and deployed into production strategies., • Lead and contribute to end-to-end signal research workflows: data sourcing, cleaning, feature engineering, signal generation, backtesting, and validation., • Partner closely with modeling and execution teams to ensure signals are integrated, stress-tested, and monetized efficiently.Qualifications, • Bachelor, Master’s or PhD in Applied Mathematics, Statistics, Physics, Engineering, Financial Engineering, Computer Science, or related field from a top-tier institution., • 5+ years of quantitative research experience with systematic strategies in liquid markets (equities, futures, options); intraday trading expertise is strongly preferred., • Proven ability to deliver alpha: signals that translate to real trading profits, not just backtest curves., • Expert-level Python skills (Pandas, SciPy, NumPy, Polars); ability to write clean, efficient, and scalable code., • Strong collaborative mindset: thrives in team environments, communicates clearly, and moves fast without compromising rigor., • High sense of ownership, urgency, and accountability. Additional Information What we offer: • Experience a modern international technology company without the burden of bureaucracy., • Collaborate with industry-leading professionals, including former employees of Tower, DRW, Broadridge, Credit Suisse, and more., • Enjoy excellent opportunities for professional growth and self-realization., • Work remotely from anywhere in the world with a flexible schedule., • Receive compensation for health insurance, sports activities, and non-professional training.

Job Description Elevate your career, perform when it counts: become part of our global financial consulting evolution! Your role: Zanders specializes in treasury & risk management and with the growing number of projects and expansion plans, we are looking to hire someone who has the ambition not only to further grow in corporate treasury and technology solutions, but also to contribute to the development of our capabilities in the USA and wider, global team. We are looking for a candidate with a strong core treasury knowledge and proven experience in implementing and configuring SAP. In this position you will be joining a team of dynamic, experienced Consultants, who operate collaboratively to share knowledge and work at the highest standards to deliver to our clients. You will be involved in project work, business development and other activities including personalized trainings, to help you grow. Candidates with more experience may be considered for a more senior position. Key Responsibilities: • Contribute in end-to-end SAP implementation projects - project scoping, planning, design, configuration, testing and go-live., • Provide support to clients during the implementation, understanding their treasury management requirements, advising on best practices, and ensuring solutions provided align with their needs and objectives., • Being part of cross-functional teams, including technical, functional, and clients' resources, to ensure smooth and timely execution of project deliverables., • Updating stakeholders on project status, timelines, risks, and deliverables, ensuring transparency and proactive issue management., • Advising clients surrounding their treasury technology solutions. This could include re-defining current technology practises, vendor selection and implementation of treasury technology solutions., • Identifying new business/project opportunities both locally and internationally., • Playing a part in commercial activities such as presentations, RFP’s, events and networking., • Minimum 3-5 years engagement in implementation of SAP Treasury modules and other related tools such as SWIFT, trading portals and market data providers., • Strong skills in SAP-Treasury, specifically with Money Market, Loans, Foreign Exchange (including Hedge Management), Securities and Derivatives (IRS, Options, Futures, Options, SWAPS etc), Cash and Liquidity Management., • Knowledge in Treasury & Risk Management, Cash Management, Treasury Management Systems, In-House Banking, Payment Factories, Bank Connectivity., • Background in a corporate or consulting environment., • Extremely client focused and experienced in resolving challenging problems and creating practical solutions., • Experience in project management and/or leading projects and strong team player., • Relevant professional qualifications including a Bachelors or Masters., • Business fluent (or native) English is required., • Willingness to travel., • A flexible work environment, that promotes a healthy work-life balance,, • Participation in the Zanders bonus scheme,, • 30 holiday days,, • An enhanced Safe Harbor plan, • Excellent health, dental- and vision insurance., • A laptop and an iPhone,, • An entrepreneurial culture that values personal development, with ample room for initiatives,, • Expertise in your chosen field, building skills rapidly alongside diverse clients and consultants,, • A truly collegiate environment with enthusiastic and helpful colleagues, fostering career excellence in Treasury, Risk or Technology, We are a global financial consulting firm focused on Treasury, Risk and Technology. From our HQ in the Netherlands, we have been expanding our presence in Europe, UK, USA, and Asia. For 30 years we have been providing innovative solutions embracing the latest technological advancements to multinational corporations, financial institutions, public sector entities and NGOs. We go beyond conventional boundaries, delving into new market segments to uncover untapped opportunities. As pioneers in Environmental, Social, and Governance (ESG) principles and practices, we support our clients to achieve their ESG goals. At Zanders we invest in our people for an inclusive atmosphere, where freedom, fun, and collaboration are pivotal and set us apart, defining our success. We believe that diversity, equity, and inclusion (DE&I) are essential to establish a strong and sustainable business, fostering a culture that values and respects diversity in all forms. Zanders is not just a workplace – it is a supportive community. We invite those who share our passion for collaboration, growth, and positive impact to join us on this journey. If you're in search of a workplace which nurtures personal and professional development, Zanders is the perfect fit for you. Join us as we continue to shape the future of consultancy, making a meaningful impact in the world of Treasury, Risk, and Technology! By applying for a role at Zanders, you give us approval to use and retain your personal details. Considering Zanders’ nature of enterprise, you are expected to behave to a high moral standard. A Pre-Employment Screening (PES) by a third party is part of the application process.

Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support. This is an excellent opportunity for a recent grad or someone with up to 3 years of experience. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality

Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Senior Technical Support Analyst to focus on second-level technical application support. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Lead projects and team members when needed., • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • 5+ years of experience in application, technical support., • Some experience as a team lead is preferred, • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality