New York
Job Description Our Company Equinox Hotels + Resorts is a rapidly expanding global luxury hospitality brand and management company, built on the evolution of Equinox. With a design-forward approach, our portfolio spans urban, resort, and destination locations worldwide, offering high-performance living in architecturally stunning spaces. We redefine luxury hospitality by integrating the brand’s core pillars of movement, nutrition, regeneration, and community. Tailored for the next generation of travelers, our hotels empower guests to reach their fullest potential, combining fitness, health, and holistic well-being into every aspect of the experience. From personalized services to regenerative spa treatments and nutritious dining, we create environments that energize and inspire. Our Code Our philosophy of "All. And Nothing." balances indulgence with simplicity, ensuring each guest thrives by amplifying performance and pushing limits, ultimately helping them achieve new heights in life. Job Overview Performs maintenance and repairs to all areas of the hotel (exterior and interior) including but not limited to guestrooms, bathrooms, furniture, public areas, and back of the house areas of the hotel. Performs carpentry, electrical and plumbing maintenance, repairs lamps, general painting, vacuums, and other electrical appliances within capability. Performs preventative maintenance on HVAC, laundry equipment (if applicable), guestrooms and common areas. Coordinates with outside contractors and works with the supervisor in ordering the necessary supplies, tools, etc. for the property. Maintains maintenance repair par stocks. Essential Job Functions: • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • To be mindful of the importance of personal hygiene and grooming., • Adhere to hotel Health and Safety guidelines., • Ability to work under pressure and in a fast-paced environment., • Perform glass, window and mirror repairs., • Perform electrical repairs such as lamps, small appliances, removal or placement of telephones, etc., • Perform carpentry repairs such as door/window moldings, banister, and furniture as needed., • Perform door and lock repairs such as: hinge replacements, replacement of broken locks and maintenance of key inventory, etc. as needed., • Maintain, paint and repair hotel walls as it pertains to patching of wall boards, wallpapering, sanding, spackling, caulking or painting., • Maintain and repair all floors and floor coverings such as carpets, ceramic tiles, etc., • Perform plumbing repairs such as: leaking faucets and valves, etc., • Maintain and repair hotel equipment such as: vacuums, floor polishers/carpet shampooers, maid carts, etc., • Maintain and repair laundry equipment to include preventative maintenance checklist for filters, oil and grease motors, etc., • Maintain and repair kitchen equipment such as refrigeration, stoves, hoods, etc., • Perform repairs to HVAC to include replacement or repair of switches, fan motors, thermostats, etc., • Maintain a supply of parts and repair tools., • Detailed record keeping is required to form logs and inspection sheets., • Take equipment and meter readings and record in a legible and orderly manner., • Utilize guest service response system to respond to service requests, complete assigned tickets and report defects to management immediately using the handheld device., • Respond to maintenance requests from hotel guests in a positive, polite and timely manner., • Use proper safety measures when operating any equipment, according to OSHA/GHS regulations and hotel requirements., • Knowledgeable of hotel fire and emergency procedures., • Successful completion of the training/certification process., • Perform general maintenance to Housekeeping equipment., • Ensure that the job site is clean and orderly after completion of all jobs., • Perform preventive maintenance on all hotel guest rooms and public areas as assigned – (this requires the individual to visually inspect and detect items needing repair and requires knowledge of a wide variety of maintenance trades)., • Support for other departments and guest activities., • Maintains departmental compliance with hotel facilities procedures., • Responds to all building related safety concerns., • Perform other duties as requested, such as (but not limited to) moving supplies and equipment from loading dock to their destination within the hotel, cleaning up spills to ensure the safe working environment, running cables (computer and electric) within the hotel., • Move furniture and fixtures as needed to complete repairs, installations, replacements, etc., • Report major repairs and items which cannot be repaired immediately to Management for further action., • Ensure communication between contractors and management., • Perform any other repair, maintenance, and upkeep as directed by the DOE and ADOE., • Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook, including SDS., • Works harmoniously and professionally with co-workers and supervisors., • May be assigned other duties at the discretion of management., • May assist with other departments as required. Qualifications/Skills: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation. Essential: 1. Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding., 2. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision., 3. Ability to think quickly and act appropriately in emergency situations., 4. Perform well under pressure situations, time demands, and work overtime when needed., 5. Punctuality and regular and reliable attendance., 6. Interpersonal skills and the ability to work well with co-workers and the public., 7. Hotel or building maintenance experience preferred., 8. Basic mechanical aptitude for operation and repair of hotel equipment., 9. Skill in the use of related tools (including hand and electric tools)., 10. General computer knowledge and ability to enter work orders, make notes, etc. or related system., 11. Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays). Desirable: 1. Prior guest relations training., 2. Knowledge of proper equipment usage and repair., 3. High School graduate or equivalent vocational training., 4. AED & CPR Certification Essential Physical Abilities: • Endure various physical movements throughout the work areas., • Ability to grasp, bend, stoop, push or pull heavy loads, and lift and/or carry or otherwise move materials weighing up to 75 lbs., • Ability to push, pull, grasp, lift or carry supplies, equipment or tools weighting up to 100 lbs. occasionally., • Ability to work in a standing position for long periods of time (up to 5 hours)., • Gloves, safety shoes, eye protection, hard hat, breathing apparatus – all as needed depending on the environment., • May encounter chemicals during the course of the shift., • May need to move large or heavy equipment, requiring bending or kneel to access fixtures., • Must be mobile or able to reach on a moment’s notice. This is a safety sensitive position that requires to reach all areas of the hotel at all times., • May need to stand while making repairs, manning equipment, etc., • Must be able to work, indoors and outdoors in hot, cold, and wet conditions., • Explain: One-on-one communication with guest, manager and fellow employees., • Must be able to see the physical conditions of designated areas., • Must be able to observe the physical environment and respond to emergency situations., • Must be able to read reports, procedural manuals and operate life safety equipment., • Gloves, safety shoes, eye protection, hard hat, breathing apparatus – all as needed depending on the environment. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
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