Front Desk Agent
13 hours ago
Carlstadt
Check-in and Check-out: Greet guests, verify reservations, issue room keys, and explain hotel amenities.
Process Payments: Handle cash, credit card, and digital payments; issue receipts and invoices.
Manage Phone Calls and Emails: Route calls, take messages, and respond to emails professionally.
Liaise with Other Departments: Coordinate with housekeeping, maintenance, and concierge to fulfill guest requests.
Verify Guest Identity: Ensure safety by checking IDs and maintaining proper records.
