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Job DescriptionCustomer Success Manager Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role TicketManager is hiring a Customer Success Manager (CSM) to own and grow a portfolio of enterprise accounts. This is a commercial, revenue-focused role responsible for driving expansion, renewals, and long-term customer value. The CSM is a core member of the Revenue team and serves as the strategic owner and quarterback of their accounts – aligning sales, services, product, and leadership resources to maximize customer outcomes and revenue impact. Every action taken by the CSM is oriented toward retention, expansion, and deepening TicketManager’s footprint within each organization. This role requires strong relationship management, consultative selling skills, executive presence, and comfort operating both strategically and hands-on. Responsibilities: • Account Ownership & Growth, • Own the overall success, growth, and renewal of assigned accounts across the contract lifecycle., • Identify and drive upsell, cross-sell, and expansion opportunities across TicketManager’s full product portfolio., • Build and execute strategic account plans with clear expansion goals and timelines., • Expand TicketManager adoption across new business units, departments, and regions within existing customers., • Revenue Team Leadership, • Act as the primary quarterback for the account, coordinating across sales, product specialists, tech, services, and leadership teams., • Ensure clear ownership, momentum, and accountability across all revenue contributors supporting the account., • Maintain internal alignment to ensure the customer experience supports long-term growth and renewal objectives., • Executive Relationship Management, • Build and maintain trusted relationships with senior executives and decision-makers., • Conduct regular executive check-ins and on-site visits to strengthen partnerships and identify new revenue opportunities., • Ensure executive engagement in key TicketManager moments, including QBRs and the annual Partner Summit., • Quarterly Business Reviews (QBRs), • Lead executive-level QBRs that clearly demonstrate value delivered, product usage, and expansion opportunities., • Partner with sales engineering and data teams to deliver custom, account-specific QBRs., • Use QBRs as a strategic forum to reinforce the full scope of TicketManager’s capabilities and future opportunities., • Renewals & Retention, • Own customer renewals from strategy through execution, consolidating insights from services, usage data, and executive feedback to support success., • Initiate renewal conversations in advance of contract end dates, aligning internal stakeholders and customer leadership so TicketManager stays ahead of the game., • Customer Health & Escalations, • Maintain a deep understanding of account health, engagement, and risk signals., • Ensure risks are identified early and managed proactively., • Partner with Support and Account Management teams to address issues and escalations when needed., • Events & Partner Summit, • Serve as a senior host for customers at live events and TicketManager’s Partner Summit., • Actively engage executives at Summit to build relationships, identify expansion opportunities, and drive new business., • Support executive participation, networking, and speaking opportunities., • CRM & Account Hygiene, • Maintain accurate, up-to-date account records, activity tracking, and customer dashboards., • Expect regular travel to customer offices and live events (up to ~2 weeks per month)., • BA/BS degree required, • 5-7+ years of professional work experience in a collaborative, data-driven environment, • Proven experience in Customer Success, Account Management, or Enterprise Sales within B2B SaaS or services., • Strong commercial mindset with comfort owning renewals and expansion revenue., • Confident executive communicator with experience engaging senior decision-makers., • Highly organized, proactive operator who can manage multiple stakeholders and priorities., • Comfortable working cross-functionally and holding teams accountable to shared goals., • Willing and excited to travel and engage customers in live event environments., • Experience in ticketing, sports, events, hospitality, sponsorships, or enterprise services., • Location: Calabasas, CA (HQ) or New York, NY, • Compensation: $150,000-$175,000 Base Salary, • Bonus & Commission Eligibility, • Reports To: VP, Customer Success, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR 6VhKsQcypL

Executive Administrative Assistant.Boys & Girls Club of Clifton - 822 Clifton Ave, Clifton, NJ 07013.About the Boys & Girls Club of Clifton:.Clifton, New Jersey is the third most diverse city in America by languages spoken and has a proud history of being a first stop city for generations of immigra

Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products

KazuNori by sushi Nozawa is looking for friendly, energetic people for a cashier position at our Nomad location.You must have a positive attitude, and work well in fast paced environments.We look for OPEN availability and our people work roughly 30-35 hours weekly.Our locations are non tipping estab

Walmart is expanding its massive workforce, and American Career Guide is here to help you explore available roles at the retail giant.Positions are open across multiple departments, offering career paths for both entry-level talent and experienced professionals.Join the Walmart team and help provide

Located in the heart of Grand Central Terminal, Grand Marche is a new food and beverage takeaway addition to renowned restaurant, Grand Brasserie.This is where classic brasserie energy meets modern New York vibrancy and we are making that energy quickly accessible with fast beverage and food service

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German Motors, LLC is a premier European automotive service center dedicated to precision, performance, and exceptional customer care.We pride ourselves on our craftsmanship, integrity, and commitment to providing our clients with a first-class experience every time they visit.Key Responsibilities A

Slater Drive - Responsibilities: Load and unload shipments; Sort and palletize goods; Audit and repack items; Operate and handle equipment; Maintain clean and safe work area.

Ferguson - - Responsibilities: Safely operate a stand-up forklift (order selector/cherry picker) to pull and prepare outbound customer orders; Build, wrap, sort, and transport pallets and packages; Use technology like RF devices to sort, scan, and prepare orders; Accurately and timely receive, veri

Home Depot - - Responsibilities: Load and unload trucks; Move material within the facility; Operate hand trucks, forklifts, hoists, motorized conveyors; Sort, staging, and transporting products; Safety operations of machinery.

PrideStaff - 94th Avenue - Responsibilities: Load and unload trucks; Unload airline ULDs; Operate forklift; Perform general manual labor; Complete light paperwork and basic computer tasks.

Labcorp - - Responsibilities: Place orders for supplies from vendors via computer and telephone; Load and unload supplies from trucks and verify packing slips; Receive and process stock into inventory management system; Process orders from client offices and patient service centers via phone, fax a

Iron Mountain - - Responsibilities: Administers and operates the organization's warehouses, including processing, destruction, and storage of all physical assets.Accounts for all assets in the stores facilities; audits goods received into warehouse.Oversees receipt, storage, moves and shipment of a

Aerotek - JobID: JP-005849839 [Material Handler / Freight Handler] As a Warehouse Associate at Aerotek, you'll: Perform all aspects of warehouse upkeep and order fulfillment; Perform lifting up to 50 lbs unassisted; Operate a manual pallet jack; Stand on your feet for up to 8 hours; Operate an RF sc

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Cardinal Health - - Responsibilities: Follow established Standard Operating Procedures (SOP's) to process orders including accurately picking, performing quality control checks, sorting, consolidating freight, building, and wrapping pallets, packing, loading and preparing the orders for shipment; C

Cardinal Health - - Responsibilities: Follow SOPs to process orders including picking, quality checks, sorting, consolidating freight, building and wrapping pallets, packing, loading and preparing orders for shipment; Receive large boxes on warehouse dock, scan product with RF scanner, and input pr

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Home Depot - - Responsibilities: Oversees, maintains, and repairs building support systems in a warehouse environment; Performs maintenance related functions in support of warehouse operations; Contributes to sustaining operational efficiency and safety standards through upkeep and repair of equipm

Daikin Comfort - Metropolitan Avenue - Responsibilities: Operate forklift and other warehouse equipment to load/unload and transfer materials; Receive items per procedures and stock in assigned locations; Maintain inventory and prepare cycle counts; Complete Will Calls and relevant paperwork accurat

Cardinal Health - - Responsibilities: Follow SOPs to process orders including picking, quality checks, sorting, consolidating freight, building and wrapping pallets, packing, loading, and preparing orders for shipment; Cross-train in multiple warehouse areas and participate in projects; Receive lar

Avolta - - Responsibilities: Receive, count, and verify incoming merchandise; report shortages or overages to management promptly.Process and complete all required documentation for merchandise returns to vendors.Assist with stock replenishment for sales floors and backrooms; ensure timely and accu

Cardinal Health - - Responsibilities: Follow established Standard Operating Procedures (SOP's) to process orders including accurately picking, performing quality control checks, sorting, consolidating freight, building, and wrapping pallets, packing, loading and preparing the orders for shipment; R

We will do all that we can to help you successfully balance your work and homelife.

Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. This is a great way to earn additional income from the comfort of your

Legal Administrative Assistant.MG+M The Law Firm (MG+M) has an immediate opening for a Legal Administrative Assistant in our New York office.MG+M is a nationally renowned litigation law firm concentrating on complex civil matters.The firm's expertise is diverse but focused in the areas of toxic tort

From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world.

The New York State Commission on Judicial Conduct is seeking a detail-oriented legal secretary to support attorneys, investigators, and administrative staff with document production, file management, and public-facing intake tasks.The role is ideal for a skilled, reliable professional who thrives in

Assist in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).

The role involves providing administrative support to a team of attorneys and other support departments, including inter-departmental support.The environment is a fast-paced, high-pressure environment.The ideal candidate will be highly organized, technologically proficient, detail-oriented, and poss

Assist in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).

Administrative Assistant & Events Coordinator To The Dean Of Student Services.The Administrative Assistant & Events Coordinator to the Dean of Student Services provides comprehensive administrative, event, and operational support to the Dean and the Office of Student Services.This role requires a hi