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OtherFamily practice jobs in Glen Cove, NYCreate job alerts
- Dukesholl Group
Order Fulfillment & Customer Support Specialist11 days ago$55000–$70000 yearlyFull-timeNassau CountyCompany Description The company is a leading full-service wholesale importer of premium nutritional products, trusted by major national and international clients. It prides itself on maintaining a welcoming, family-like work environment, offering meaningful opportunities for professional growth, and valuing the work-life balance of every team member. Role Description The company is seeking a dedicated, full-time Order Fulfillment & Customer Support Specialist to join their team on-site and be a key partner in ensuring their clients receive exceptional service. This role goes beyond day-to-day order processing — you’ll gain direct exposure to prominent, nation-level clients and influential businesses, work closely with seasoned professionals, and enjoy the satisfaction of being part of a highly collaborative and supportive team. In addition to a competitive base salary, the role offers: Annual performance bonuses Career advancement opportunities within a growing organization Hands-on experience with high-profile clients in the wholesale and distribution industry A stimulating, friendly work environment that values your contributions and respects your work-life balance The chance to learn from and work alongside highly accomplished business leaders Key Responsibilities Be the trusted partner for the sales team and clients — process customer orders efficiently, resolve inquiries quickly, and follow through to ensure every client’s needs are met. Keep orders moving seamlessly by coordinating with the warehouse team to identify and resolve inventory issues, using your investigative skills to pinpoint discrepancies. Stay on top of stock levels — review and interpret inventory reports to match on-hand versus available products, ensuring customers get what they need when they need it. Dig into the details — research transactions, verify records, and provide accurate supporting documentation to internal teams and clients. Ensure smooth billing operations by processing invoices and maintaining organized records of rebates and customer programs. Keep the company’s systems running like clockwork — maintain orderly filing systems and follow proper documentation practices. Represent the company professionally by answering and routing incoming calls with courtesy and efficiency. Own the delivery process — coordinate with internal teams to ensure customers receive accurate and timely shipments. Required Experience and Qualifications Education: Associate’s degree or coursework in Business Administration, Supply Chain Management, or a related field. Experience: Minimum 1-2 years of experience in customer service, sales support, logistics, and/or purchasing role; experience in entering up to 150 orders per week is desirable. Experience working with order processing systems or inventory management software. Technical Skills: Proficiency in Microsoft Office (especially Excel, Outlook). Experience using ERP systems (e.g., SAP, NetSuite, QuickBooks) or CRM tools. Preferred Experience and Qualifications 3+ years of relevant experience in sales support or customer operations within a warehouse/distribution or manufacturing environment. Familiarity with inventory reporting, and order-to-cash processes. Understanding of price, cost, and profit relationships. Competencies and Skills Customer Service & Communication Strong verbal and written communication skills. Professional and courteous phone manners. Ability to engage proactively with customers to resolve issues and ensure satisfaction. Analytical & Problem-Solving Strong attention to detail and accuracy. Ability to interpret and analyze inventory and sales data. Resourceful in investigating transaction discrepancies and providing clear documentation. Organizational & Time Management Ability to manage multiple priorities. Strong organizational skills and the ability to maintain orderly records. Process-driven with a commitment to follow through. Collaboration & Teamwork Ability to work cross-functionally, especially with sales, logistics and accounting teams. Positive, collaborative attitude with a focus on solutions. Screening Questions (write 1–3 sentence responses where needed) · Are you legally authorized to work in the United States? · Order Processing experience – In your previous roles, how many customer orders did you typically process per week, what types of orders were these (e.g., wholesale, retail, B2B, online), and at which company or companies did this take place? · Inventory & Stock Management - Have you worked with inventory reports or stock records? Please specify the type of reports, the inventory management or ERP system used, and the company where you gained this experience. · Cross-Functional Collaboration – In your past positions, which internal teams (e.g., sales, warehouse, accounting, logistics) did you work with regularly, for what specific tasks, and at which company or companies did this occur? · Customer Communication & Call Handling – In your previous jobs, approximately how many customer calls or inquiries did you handle per day or week, what was the nature of these calls (e.g., orders, complaints, product inquiries), and in which organization did you perform this work? · ERP/CRM Systems Experience - Which ERP or CRM systems have you used in your past roles (e.g., SAP, NetSuite, QuickBooks), for what task specifically (e.g., order entry, inventory checks, invoicing), and in which companies? · Problem-Solving with Clients - when you identify a potential problem with an order or inventory what do you think is the most important step to resolve it before it becomes a bigger issue? · Record-Keeping Practices - In your previous roles, what type of filing or documentation systems (physical or digital) have you maintained, and for what kinds of records? Please specify the company where you gained this experience.
No experienceEasy apply - Rose Valley Cakes
Baker20 days ago$17–$22 hourlyPart-timeGlen Oaks, QueensWe are a mainly vegan bakery that is also allergen friendly and located in Glen Oaks, Queens. We specialize in desserts and savory treats and are looking for either a High-Volume Baker or Baker for our family-owned and operated business. While we would love to consider all applicants, we are only looking for those with a commercial baking background. If you are interested, please apply! Since we are growing, please note that hours can eventually increase. What is the Role? Provides baked goods by preparing and baking menu items according to recipes to ensure consistent product quality and standards. Principal Duties: • Responsible for fulfilling the production list given by the Manager or owner which includes all baked goods such as but not limited to: cake, brownies, refrigerated desserts, cookies, cheesecakes, pies, tarts, cupcakes, savory items., • Must be able to execute consistently according to our recipes and standards. The baker must demonstrate safe food handling practices and follow safety procedures for using equipment and cleaning supplies., • Responsible for operating and monitoring proper functioning of equipment which include mixers and choppers; as well as following safety procedures for using equipment; sanitize work area during and after use., • Physical demands and work environment: Position requires standing and walking for period of 3-5 hours without a rest break. • Occasional moderate to heavy (10-35+lb) lifting and carrying, bending and reaching overhead may be required., • Work environment includes working with hot cooking equipment., • Required knowledge, skills and abilities: 1. At least one year of professional baking experience in a commercial kitchen is required., 2. Hands-on, flexible, and highly responsive. High energy positive person who can work with a diverse group of people. 3.Hours of work for this position will start on a part-time basis (approximately 16- 30 hours per week). 4.Must be willing to work weekends, if needed. 5.Food Sanitation, Teamwork, Quality Focus, Job Knowledge, Safety Management, Multi-tasking, Dependability, Thoroughness, Supply Management, Equipment Maintenance, Verbal Communication 6.Possess the ability to motivate and maintain effective working relationships with staff and partners. Strong interpersonal skills. 7.Follows policies and procedures. 8.Takes directions well and hits the ground running. 9.Understands expectations of role and works within the boundaries of the role. 10.Organized with good time management skills 11.Ability to rely on experience and judgment to plan and accomplish goals. Employee Perks/Benefits: Employee Discount (25% off product and free Italian brewed coffee or tea) Hourly Pay Range (depending on skills): $17- $22 Assessment: Rather than a long interview, we will coordinate with interested candidates to come to the bakery for a performance assessment. We will provide you with a recipe and a few tasks to assess whether you are a good fit for us. This assessment will be paid. Your skills will determine if you are hired.
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