Receptionist - State Farm Agent Team Member
27 days ago
Lebanon
Job DescriptionBenefits: • Hiring Bonus, • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off I attended Indiana University, am married with grown children, and now enjoy time with my grandchild. Family is incredibly important to me, and that same family-first mindset carries into the way our office operates. Im also a founding board member of the Boone County Mentoring Partnership, and staying involved in the community has always been a priority. As a smaller, established agency, we offer the advantages of flexibility, adaptability, and a truly supportive environment. Our culture is caring, casual, and relationship-focused, with a strong emphasis on customer service and quality interactions. We provide mentoring, coaching, and a Simple IRA, along with a workplace where people genuinely take care of each other. Our office feels like a true family environment with a long-tenured, close-knit team. Were looking for someone who is kind, empathetic, personable, and motivatedsomeone who values customer service and wants to be part of a supportive, people-first culture. If youre looking for a place where relationships and teamwork come first, this could be a great fit for you. ROLE DESCRIPTION: Teresa Susong - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: • Greet customers warmly in person and over the phone, directing them to the appropriate team members., • Manage appointment scheduling and office communications., • Assist in handling incoming inquiries and maintaining customer records., • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options., • Provide excellent customer service and follow up on customers needs., • Support the team with various administrative tasks and projects.QUALIFICATIONS:, • Previous experience in a receptionist or customer service role., • Communication and interpersonal skills., • Organizational and multitasking abilities., • Comfortable with engaging in sales conversations., • Basic computer skills, including Microsoft Office and CRM systems.
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