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Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday-Friday 1030am-7pm Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills, • We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information What We Offer! • Competitive compensation package, • 401(k) plan with company matching options, • Generous Paid Time Off, • A rich benefits package, including medical, dental, life and long-term disability insurance, • Progressive Leadership Development Programs, • New York's 529 College Savings Program, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits, • FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work, • Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration

Job Description Clinical Supervisor of Special Education School & Community Services Family of Kidz is hiring and has immediate opening for a Clinical Supervisor role! If you are looking to create your own schedule and have a passion for helping kids, you're in the right place! Details about this opportunity: • Location: Various cases throughout Nassau County, NY, • Home and Community services, • Status: Part-Time, Fee for Service or Full time Potential, • Hours: Combination of direct billable hours during school day and 2-3 afternoon/evening per week of observations., • Compensation: $70,000- $80,000 Please note this is a range. Rates are determined by the service provided, professional experience and license/certifications held. This arrangement can vary and is subject to change. What we have to offer YOU: FULL TIME BENEFITS: • Generous Paid Time Off (between 25-28 days!), • 12 Holidays including Winter break 12/25-1/1, • Medical, Dental, and Vision Insurance, • 401(k), • Flexible Spending and Health Savings Accounts, • Life Insurance, • Employee Assistance Program, • Referral Program, • Professional Development Assistance, • Pet Insurance, • Long-Term & Short-Term Disability Insurance, • Team Building Events, • Incentive Program Responsibilities: • Oversee Special Educators and BCBA's working with students in the home and community setting to provide individualized lessons which target Individualized Education Plan (IEP) goals., • May include oversight of school-based special education services depending on certification type/ experience, • Develop creative and multi-sensory lessons based on IEP goals to engage and captivate learners with various abilities., • Collect meaningful data on IEP goals and report quarterly on child's progress with IEP goals., • Ongoing communication with lead supervisors and school team., • Maintain accurate attendance and submit electronic billing on a daily basis., • Knowledge of discrete trial instruction, natural environment teaching, and incidental teaching is a plus., • Attend professional development trainings to maintain best practice approach and continue personal development., • Maintain professionalism with parents, teachers, and other professionals., • Attend CSE meetings. About You: If you have these attributes: • Passionate about working with children and their families, • Strong written and verbal communication skills, • Strong ability to collaborate with various professionals, • Self-starter and independent problem solver, • Excellent time management, organizational skills, and attention to detail, • Sterling values, high integrity, empathetic and considerate, • Ability to function well in a high-paced and dynamic environment, • Flexible thinker with the ability to pivot when necessary, • Must be a team-player And this background: • NY State Students with Disabilities Certification 1-6, All Grades or Permanent and/ or, • Board Certified Behavior Analyst and/ or Licensed Behavior Analyst, • Minimum of 2 year experience working in a setting focusing on supporting children and their families preferred, • Bilingual is a plus Then we are looking forward to receiving your resume! ** Disclaimer: Please note the most current compensation information for all open positions at Family of Kidz can be found on our careers page at FamilyofKidz.com, which supersedes all other sources and job sites. Why Join our Family? Since 1998, Family of Kidz has brought together highly qualified teams of professionals who work diligently to help children with special needs, from birth to adulthood. Our focus is on establishing a strong understanding of each child's needs and teaching them skills that lead to greater independence and an enhanced quality of life. Family of Kidz provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.