Healthcare information technology jobs in Newburgh, New YorkCreate job alerts

Opportunities with Crystal Run Healthcare, part of the Optum family of businesses. Advance your career in a dynamic health care setting. Our commitment to coordinated care and technology-driven practices not only elevate patient care but also provides our team with a supportive work environment. With a growing network of locations, we offer a platform for career advancement with an excellence culture. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together. Multi-Specialty, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Patient Services Representative to join our team. The Patient Services Representative is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. The Patient Services Representative greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors. The Patient Services Representative receives payments from patients, issues receipts and posts payment data. Schedule: Office is open seven days a week. This role would consist of a 38-hour work week, (4 -10-hour shifts) between the hours of 8:00 am to close (approximately 8:00 pm). Rotating Holidays and weekends. The schedule will be determined by the supervisor upon hire. Location: 1200 Route 300, Newburgh, NY 12550 Primary Responsibilities: • Adheres to standards of professionalism set by the Practice, • Always maintains professional appearance by adhering to dress code and wearing identification badge, • Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff, • Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members, • Functions as a member of a team committed to quality patient care, • Takes initiative to keep informed of new/revised Policy and Procedures, Standards of Care and incorporates these into practice, • Attends and participates in mandatory quarterly staff meetings / huddles, • Completes Mandatory Education timely and consistently, • Attends and participates in training, review classes and projects as assigned, • Handles difficult situations and people with tact, professionalism and H.E.A.R.T, • Accurately documents patient complaints and concerns, ensuring the patient feels heard and supported. Appropriately escalates issues to the designated personnel for timely resolution, • Demonstrates good judgment in escalating difficult situations and people to Management personnel, • Demonstrates professionalism in attendance & punctuality. Consider number of unauthorized or unscheduled absences, a pattern of before and after-weekend absences, tardiness and early departures, and long meal periods in accordance with the policy, • Promotes a positive work attitude, fostering teamwork and acceptance of management decisions, • Supports on-site training initiative for new Patient Services employees, • Assist co-workers whenever possible, to achieve office goals and patient satisfaction, • Works independently, takes initiative in completing assignments and does so without reminder., • Completes all miscellaneous work assigned by Director, Assistant Director, Manager, Supervisor, Team Leader or Physician accurately and in a timely manner, • Opens office as needed; turns on copiers, terminals and printers, and updates computer for current day's session, • Communicate with clinical staff to keep patient informed of appointment status, • Verifies insurance eligibility and coverage by phone, independent website, RTE or EPIC at time of service, • Verifies patient demographic and insurance information at time of visit. Ensure all demographic and insurance information is accurate, complete and up to date in the patient's chart. Scans current insurance card and photo identification into system, • Provides, explains and reviews for accurate completion, all Registration forms, consent forms and obtains signatures as required, • Provides and explains the Authorization to Release Health Information to patient at their request and documents appropriately, • Discusses balances due, including past balance, co-payments, co-insurance and deductibles, referring to Patient Accounts as necessary; takes responsibility for collecting and posting payments from patients at time of service via check, money order or credit card in compliance with our policies and procedures, • Offers Patients My Chart Activation in compliance with Meaningful Use guidelines, • Provides After visit Summary in compliance with ACO guidelines, • Follow end of day check process daily to total and balance collections, • Begins the check in process in EPIC. Act on notations and complete the check in process successfully, • Schedules/Cancels/Reschedules patient appointments as ordered by the physician adhering to scheduling policies and procedures, • Obtains HMO insurance referrals as required for maximum reimbursement of services rendered, • Notifies management or other departments appropriately using Clerical Templates for various issues/requests/reasons, • Maintains supply inventories and equipment necessary for the effective performance of the job; communicates supply needs to the office supervisor in a timely manner, • Maintains a neat, organized, orderly environment in the reception and waiting room areas, including physician business cards, brochures, signage, etc., • Closes office as needed, ensuring all patients accounted for and discharged. May be required to set alarm, • Actively demonstrates good oral and written communication skills with both internal and external customers, • Demonstrates flexibility in schedule to meet patient and office needs, • Participate in a rotating schedule for holidays and weekends, if applicable. May be required to adjust shifts to meet the operational needs of the practice, • Cross-trained in all specialties to ensure continuity of service and coverage across the department. All staff are hired for the building, not a specific suite or specialty, and expected to adapt to evolving practice needs, • Maintains the kiosk representative station when assigned, assisting patients with check-in, navigation, and general inquiries to ensure a welcoming and supportive experience, • Works with a sense of urgency, • Performs other tasks as required for the effective and efficient functioning of the Practice when directed to do so by Supervisory and Managerial personnel, • Actively monitors and works assigned and unassigned work queues during downtime to support efficient operations and ensure timely patient service, • Respond to emails promptly and professionally, ensuring all inquiries and concerns are addressed in a timely manner. Utilize Reply All when needed, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of customer service or healthcare related experience, • Experience as a receptionist in a healthcare setting, • Experience working with electronic health records, • Experience working with scheduling programs, • Ability to work independently and as a team, and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED

Opportunities with Crystal Run Healthcare, part of the Optum family of businesses. Advance your career in a dynamic health care setting. Our commitment to coordinated care and technology-driven practices not only elevate patient care but also provides our team with a supportive work environment. With a growing network of locations, we offer a platform for career advancement with an excellence culture. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together. Optum Radiology, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Radiology Scheduler Call Center to join our team. The Radiology Scheduler Call Center is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: Monday through Friday a 20-hour work week to be determined by the supervisor between the hours of 4:00 pm to 8:00 pm. Rotating Saturdays as needed between the hours of 8:00 am to 3:00 pm. Location: 1200 Route 300, First Floor Radiology, Newburgh, NY12550 Primary Responsibilities: • Obtain accurate and updated patient information, such as name, address, insurance information, • Perform insurance verification on the date of service, • Scheduling radiology procedures in an organized and efficient manner, • Knowledge of medical terminology and radiology procedures and requirements, • Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments, • File, Fax and maintain medical records, • Confirms and schedule appointments, • Check In and Check Out Patients, • Answering incoming and outgoing telephone calls promptly and courteously, • Perform referral documentation promptly, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Comfortable working in high pace environment, • Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart, • All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Cross-train and help in other locations if needed, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word), • 1+ years of customer service or healthcare related experience, • Ability to travel to other offices if needed for coverage, • Ability to maintain work tasks in an efficient manner, • 1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records, • Experience working with an electronic health record (EPIC), • Experience working with scheduling programs, • Knowledge of Radiology, • Ability to work independently and maintain good judgment and accountability, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an MRI Technologist you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Perform high quality MRI exams on incoming patients., • Assure patient safety by adhering to company policies and established protocols., • Administer contrast as needed, in a safe and effective manner., • Understand and use TR, TE, flip angel, slice thickness, acquisitions, field of view and other adjustments and factors on the equipment in order to produce high quality images., • Guide patients through this sometimes-difficult process by kindly talking them through the steps and answering their questions and concerns regarding exam procedures and process., • Respond to physician questions and needs regarding patients., • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about patient care and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • ARRT(MR) or ARMRIT certification., • State License in Diagnostic Radiologic Technology if applicable, • Must have BLS certification, • A venipuncture certificate may be required depending on state regulations., • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job DescriptionOur practice, New York Oral, Maxillofacial and Implant Surgery (NYOMIS) is seeking an enthusiastic and experienced Patient Care Coordinator to join our team! This is a unique and exciting opportunity for individuals passionate about Oral Surgery and committed to delivering outstanding care. What You’ll Do: The Patient Care Coordinator will deliver customer service both over the phone and in person, serving as the first point of contact for patients. This role requires a self-motivated individual who excels in a fast-paced, dynamic environment while offering support and solutions to patients. The successful candidate will be able to: -Greet visitors, patients, and families in a friendly, professional manner and directs them appropriately-Maintain an efficient patient flow through the registration process and provide excellent customer service to patients/families-Promptly answer the telephone, direct all calls appropriately, take accurate messages, and deliver to the appropriate individual-Post all self-pay charges, collect payments, and provide patients with receipts-Reconcile billing slips to daily schedule-Update patient information, including demographics, insurance, HIPAA forms, and financial waivers-Schedule appointments accurately according to department guidelines, using a waitlist when applicable-Effectively communicate problems, concerns, or issues to the Team Lead/Manager appropriately and promptly-Perform various clerical duties such as faxing, photocopying, scanning, filing, and mailings-Demonstrate flexibility with various work schedules and cover for other staff when asked, including other office locations-Demonstrate the ability to follow downtime procedures adequately-Perform any and all other duties as assigned What You’ll Bring: -High School Diploma required, A.S. Degree in healthcare/related field preferred-1+ year of dental administration experience highly preferred-Comprehensive knowledge of electronic medical systems-Adeptness in the healthcare industry-Excellent phone etiquette and ability to establish rapport with diverse clientele-Able to prioritize workload and perform in a fast-paced and challenging environment Perks of the Job: -Highly competitive salaries & annual performance and compensation reviews-Competitive health insurance and benefits, including medical, dental, vision, disability, and more-401k retirement savings plan that includes employer match-Generous Paid Time Off, sick leave, and paid holidays-Advance your career growth with opportunities in the most extensive growing oral -surgery practice in the Northeast About MAX Surgical Specialty Management: Established in September 2022 as the Northeast region’s first oral and maxillofacial surgery-only specialty platform, MAX Surgical Specialty Management is a surgeon-led management services organization developed with clinical and surgeon autonomy at its core. Today, MAX supports surgeons across New Jersey, New York, Pennsylvania, Vermont and Connecticut, enabling practices to channel resources, skills and knowledge within the oral surgery specialty, leading industry advancements and delivering the highest standard of patient care. Surgeons have access to a curated network that allows them to collaborate with and work alongside a diverse pool of highly skilled peers who are leaders in their specialty. MAX safeguards surgeons’ independence while offering robust support systems, access to advanced technology and opportunities for financial growth. Integrity-driven. Patient-focused. Experience the difference at. MAX Surgical Specialty Management is an equal opportunity employer committed to providing fair employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic. We welcome diversity and encourage applicants from all backgrounds. Our inclusive environment values and empowers every employee to contribute to our mission. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany Description Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms. Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we’re transforming healthcare to improve the lives of patients everywhere. We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal. Together we’re dedicated to making an impact. Sound like you? Join and grow with us. Job Description • Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem-solving during surgery in order to maximize Image Guided Surgery (IGS) efficiency and usage., • Analyze and resolve regional system issues through detailed analysis and utilization of critical thinking via technical training & documentation., • Act as regional escalation point and escalate issues in a timely manner., • Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services., • Utilize expertise and customer’s feedback to provide plans to improve the quality improvement process., • Act as primary customer liaison, maintaining and managing site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc., • Collaborate and strategize with the Account Managers in your region, evaluating customer situations, open sales projects, and identifying and referring sales leads., • Leverage technical expertise to distribute knowledge throughout the team., • Manage knowledge transfer of new developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis., • Promote Brainlab Support best practices and identify & rectify knowledge gaps within the team., • Promote IGS products and services to surgeons at trade shows, including the development of reference sites., • Report and document complaints per Complaint Handling Standard Operating Procedure (SOP)., • B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, Nursing or equivalent experience., • 1-3 years minimum of experience in a technical support role for a healthcare company or provider preferred., • 1-2 years minimum customer service experience preferred., • Knowledge of surgical procedures, anatomy and medical terminology preferred., • Proficient in the use of PC software applications including Microsoft Office., • Self-motivated, detail oriented and a proven history of ability to make independent decisions. Additional Information In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more. Visit us at: Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Brainlab participates in E-Verify, more information can be found here. To also review the EEO Law Poster, please click here. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .

Job Description Salary: $55,000- $60,000/yr Other Forms of Compensation: Pay Grade: 12 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at . Job Summary Job Summary: Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures. Key Responsibilities: Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit Maintains and supports client satisfaction at a level that ensures account retention Administers required client/customer surveys and responds in a timely and effective manner Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.) Ensures compliance with all regulatory agencies (CMS, JCAHO) Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts Works closely with on-site management team to reach operational goals Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient Experience Department learning sessions including monthly educational webinars Provides recognition for employee when programs are implemented with success Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success Compose patient satisfaction reports as needed to management. Implement forms, data, and ensure standardization for departmental patient satisfaction operations success. Preferred Qualifications: HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred 2-3 years in-servicing experience in customer service training Hospitality and healthcare experience preferred 3-4 years experience in service-oriented operations Good coaching and on the job training skills required Excellent organizational skills and ability to multi-task essential Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1475187 Crothall Healthcare RANDY ERPELDING [[req_classification]]

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greet and register patients in a friendly and service-oriented manner., • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation., • Collect and log all co-pays and fees, • Answer/transfer incoming phone calls., • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary., • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed., • Coordinate with the back-office staff for timely and effective care of patients, • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • High School Diploma or GED, • Intermediate to advanced computer skills, • Strong multitasking and communication skills, • Experience providing exceptional customer service, • Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job Description Job Title: Security Officer ` Reports To: Director of Security and Safety FLSA Status: Hourly, Non-exempt Job Type: Full Time (40 hrs/week). Shift: 12:00 am – 8:00 am, Mondays and Tuesdays Off. Primary Duties and Responsibilities • Provide general security to campus by means of vehicle patrol, foot patrol or fixed post assignment., • Respond to alarms, calls for service and emergency situations., • Detect, deter and investigate unusual activity., • Provide students, employees and visitors with information and assistance., • Observe and report violations of campus policies and applicable laws., • Enforce college regulations including motor vehicle operation and parking regulations., • Complete professional security incident reports in a timely fashion., • Provide excellent customer service to students, faculty, staff, visitors and co-workers., • Provide first aid as needed including use of an AED and administering CPR., • Respond to assignments as directed by dispatcher or supervisory personnel., • Document and report unsafe conditions. Correct or mitigate, if possible, pending correction., • Perform dispatching duties as assigned (answer incoming phone calls, monitor cameras and access control and fire reporting systems, monitor radio communications, account for department property, etc., • Perform other security/safety functions as directed or required., • High school diploma or equivalent (some college or military experience preferred.), • Prior experience in security, law enforcement, or a related field., • Strong leadership, communication, and problem-solving skills., • Knowledge of security systems, emergency response procedures, and campus safety regulations., • Ability to remain calm under pressure and handle sensitive situations professionally., • Familiarity with security technology, such as surveillance systems and access control software., • Must have a valid NYS driver’s license., • Must have current NYS Security Guard certification., • Must be able to work with minimal supervision., • Satisfactory ability to use computers to email, complete reports in a records management system and complete online training., • Must be able to effectively respond to emergency situations with all due haste., • Extensive foot patrol to include stairwells, parking lots and roadways., • Must be able to move 75 pounds and lift 40 pounds Other duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Work authorization/security clearance requirements Mount Saint Mary College does not currently sponsor employment visas, nor will provide visa sponsorship in the future. All applicants must be authorized to work in the United States at the time of application and throughout their employment Affirmative Action/EEO Statement Mount Saint Mary College is an Equal Opportunity Employer committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We actively encourage applications from individuals of all backgrounds, experiences, and perspectives. Mount Saint Mary College is committed to fostering a work environment that promotes equity and fairness. Mount Saint Mary College is a Catholic, Dominican liberal arts college located in New York’s scenic Hudson Valley, 60 miles north of New York City. Preparing students for personal and professional success, the College offers bachelor’s and master’s degree programs in healthcare, business, education, social services, communication and media, the liberal arts, and more.