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Remote Customer Service Representative Location: Remote (U.S. based) Job Type: Part-Time or Full-Time About Us We’re a growing organization dedicated to supporting individuals with resources, benefits, and financial help while they search for meaningful work. Our mission is to make sure everyone has access to tools that improve stability and opportunity. Position Overview We’re looking for motivated and reliable individuals to join our team as Remote Customer Service Representatives. In this role, you’ll provide friendly, professional support to people who need help with applications, basic program questions, and connecting to resources. This is a great opportunity for job seekers who want to gain experience, work from home, and access additional career benefits while helping others. Responsibilities Respond to customer inquiries via, email, or phone. Guide individuals through simple application processes. Provide clear information about available resources and programs. Maintain accurate records of interactions. Represent the organization with professionalism, empathy, and respect. Qualifications Strong communication skills (written and verbal). Ability to work independently and stay organized. Comfortable using common computer tools (email, chat, forms). Prior customer service experience is helpful but not required. A genuine interest in helping people. Benefits Work from anywhere (remote). Flexible scheduling. Access to hardship grants and support programs. Opportunities to build skills and grow within a mission-driven community.
This Isn’t Just Another Job. And We’re Not Just Another Architecture Firm. Are you the kind of person who thrives on the job site, not behind a desk? Do you get a thrill out of coordinating teams, solving problems in real time, and ensuring complex projects run like a well-oiled machine? Can you juggle site visits, client meetings, contractor calls, RFIs, submittals, and still find time to answer that urgent email? If you nodded three times (or more), keep reading. We’re Solutions Architecture — and we’re not just growing, we’re scaling. With more than 20 years of client loyalty under our belt and a workload that will take us from now and into the future, we’re expanding our team to include dedicated Construction Administrators. We’ve been named one of the Best Places to Work in NJ for five years running — not because we say so, but because our people do. Needless to say, this isn’t a 9-to-5 gig. This is a boots-on-the-ground, high-energy, all-hands-on-deck role for someone who knows how to own a job site and be the central communication hub that makes everything flow. Your Mission: • Be the primary liaison between the contractor and the client — building trust, setting expectations, and keeping everyone aligned., • Attend weekly job meetings, walk the site, and report construction progress with clarity and confidence., • Coordinate directly with consultants and engineers to get answers fast and communicate with them effectively., • Respond to RFIs, review submittals, and track schedule milestones to keep projects on time and on budget., • Document like a pro — site reports, photos, logs, and correspondence that become the backbone of successful delivery; the firm embraces technology, with software and equipment that help us work smarter, not harder., • Represent Solutions Architecture with professionalism and poise — because our name is on every decision made in the field., • Provide early warnings, flag risks, and most importantly: bring solutions. Who You Are: • Experienced — Minimum 5 years of field experience in Construction Administration for architectural projects ranging from $500K to $25MM., • Organized to the bone — Able to manage multiple projects and priorities without breaking a sweat., • Unshakable — Chaos doesn’t rattle you; you stay cool, focused, and communicative under pressure., • A people person — You know how to build relationships with clients, contractors, and consultants alike., • Technically sharp — You understand how buildings go together and can speak the language of trades, consultants, and engineers fluently., • Available and adaptable — If you're looking for a cushy desk job or a clock-puncher’s lifestyle, this isn’t it. What We Offer: • A culture-first workplace built on teamwork, transparency, and trust., • A+ Clients we’ve worked with for decades (because they love us)., • Projects that matter — mostly in K–12, higher education, and public work sectors., • Competitive salary based on experience., • Annual performance bonus., • Half-day, virtual Fridays, all year long (Yes, really: 8:30–2:00 on Fridays!), • Flex hours, collaborative leadership, and a place where your voice is heard. Bonus Points If You Have: • A background in architecture or engineering (recommended)., • Experience with NJ public projects, especially in education., • Familiarity with construction software platforms and reporting tools. Apply Now — And Build Something That Lasts. Location: Verona, NJ Website: At Solutions Architecture, we don’t just deliver exceptional buildings — we deliver exceptional careers. Join the team where success isn’t a possibility — it’s the expectation.