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About Cleerly We’re Cleerly – a healthcare company that’s revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world’s leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly’s solutions are supported by more than a decade of performing some of the world’s largest clinical trials to identify important findings beyond symptoms that increase a person’s risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time. About the Opportunity We are seeking an accomplished Senior Product Manager to lead the release and launch of Cleerly’s AI-powered products for cardiovascular health. The Product Manager will collaborate with cross-functional teams to define product requirements, prioritize features, and deliver innovative AI solutions that directly impact the diagnostic and prognostic care pathways for heart disease. This role requires a focus on understanding clinical needs, designing effective solutions, and making informed trade-offs to balance customer demands with technical feasibility. The Product Manager will be a primary contributor to product definition and will be responsible for prioritizing and articulating new opportunities in the marketplace and defining the product roadmap in alignment with the overall business objectives. Responsibilities • Lead the product roadmap for innovation products aligning with market demand, customer needs and company goals., • Engage with internal and external stakeholders, such as clinicians and AI scientists, to shape the product vision and direction; establish the voice of the customer funnel., • Write clear business and functional requirements that support development efforts while ensuring clinical relevance and regulatory alignment., • Understand the domain of diagnostic and prognostic care pathways for heart disease to guide product decisions., • Prioritize features and balance trade-offs between performance, feasibility, and business impact., • Collaborate with AI, regulatory, and engineering teams on implementation, from design and development reviews to launch, ensuring timely and high-quality delivery., • Work closely with product management and leadership teams to develop and support the go-to-market strategy., • Define, track, and interpret key product metrics to drive future product iteration, inform decisions and drive continuous improvement., • Partner with downstream marketing and sales team on product detail and messaging and support of initial implementation of products in the field at key customer accounts. Requirements • 8+ years in product and portfolio management, with hands-on experience developing and launching SaMD, or AI-driven healthcare solutions., • Bachelor's degree in Engineering, Biomedical Engineering, or a related technical field. A Master’s or PhD degree is a plus and may substitute for part of the required experience., • Proven track record of leading the roadmap planning, end-to-end development, launch, and iteration of complex products in fast-paced or startup environments., • Deep understanding of clinical workflows and advanced imaging techniques, particularly in cardiology and radiology., • Track record of managing products through the full lifecycle, from concept to launch and beyond, while anticipating future needs and problems in the roadmap., • Strong research and analytical skills, a deep understanding of customer needs, and an ability to represent the customer as a stakeholder in detailed design team meetings., • Skilled at breaking down complex, ambiguous, or changing problems into clear product strategies and functional requirements., • Familiar with deep learning concepts, agile development methodologies (e.g., Agile, Scrum), and the regulatory environment (FDA, HIPAA, and global guidelines)., • Comfortable working cross-functionally including ML/AI, clinical, engineering, sales, regulatory, and marketing teams., • Excellent written and verbal communication skills with the ability to influence and collaborate across teams. Preferred Qualifications • Experience leading cross-functional project teams including ML/AI,imaging, clinical, engineering, sales, regulatory, and marketing teams., • Prior experience in the cardiovascular field with base knowledge of cardiovascular diseases and procedures, to be able to engage in thoughtful discussions with key stakeholders., • Comprehensive knowledge of one or more medical imaging modalities (CT, MRI, Ultrasound, Fluoroscopy, etc.) and their role in diagnostic decision making, procedure planning and guidance., • Prior experience in complex healthcare or medical imaging workflow applications and enterprise imaging IT solutions., • Track record of driving strategic ideas, building business cases, developing product roadmaps, and securing executive alignment to deliver high-impact solutions., • Knowledge of global healthcare economics, reimbursement models, and payer dynamics. TTC*: $207,000 - $241,500 *Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). Each role at Cleerly has a defined salary range based on market data and company stage. We typically hire at the lower to mid-point of the range, with the top end reserved for internal growth and exceptional performance. Actual pay depends on factors like experience, technical depth, geographic location, and alignment with internal peers. Working at Cleerly takes HEART. Discover our Core Values: • H: Humility- be a servant leader, • E: Excellence- deliver world-changing results, • A: Accountability- do what you say; expect the same from others, • R: Remarkable- inspire & innovate with impact, • T: Teamwork- together we win Don’t meet 100 percent of the qualifications? Apply anyway and help us diversify our candidate pool and workforce. We value experience, whether gained formally or informally on the job or through other experiences. Job duties, activities and responsibilities are subject to change by our company. OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. By submitting your application, you agree to receive SMS messages from Cleerly recruiters throughout the interview process. Message frequency may vary. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. For more information see our Privacy Policy (___. All official emails will come from @cleerlyhealth.com email accounts. #Cleerly

Location: Remote (U.S. based) or Hybrid in San Francisco, CA Seniority Level: Senior-Level Job Type: Full-Time Visa Sponsorship: Not available About the Opportunity An emerging AI infrastructure company backed by $15M in funding is looking for its first senior data professional to architect the systems driving their customer insights engine. The company has seen rapid growth and adoption among developers and is now scaling operations to support its expansion across product, marketing, and revenue. Key Responsibilities • Design and manage data infrastructure that consolidates customer behavior, usage metrics, and sales signals into a unified intelligence layer, • Create advanced SQL schemas and optimize PostgreSQL performance to support real-time insights, • Build and maintain end-to-end data pipelines and automation workflows using tools like n8n and modern API integrations, • Drive cross-functional analytics across product development, growth strategy, and marketing attribution, • Minimum of 3 years in data engineering in a startup environment, preferable developer-facing company., • AI Enthusiasm: Actively uses AI tools and automation platforms like N8N or Zapier for data workflows., • Advanced proficiency in PostgreSQL, including schema design and query optimization, • Experience building data automations and integrations using tools such as n8n or similar, • Strong analytical and statistical background; familiarity with ETL, data modeling, and predictive analytics, • Comfort using AI tools (e.g., OpenAI, Claude, Codex) to accelerate analysis and workflows, • Demonstrated curiosity for customer behavior and product impact Bonus Points If You Have: • Experience as the first or sole data hire in a fast-paced startup environment, • Proven ability to translate data into actionable product insights, • Built AI-enhanced dashboards or decision-making tools, • Autonomy: Own the design and impact of a mission-critical system from the ground up, • Impact: Play a key role in connecting product, growth, and revenue strategy, • Growth: Competitive equity package as an early member of a high-velocity team, • Innovation: Flexible environment where experimentation with new tools is encouraged, • Hybrid flexibility: Option to collaborate on-site in SF or fully remotely in the U.S

About Us: Planera is a fast-growing software startup revolutionizing construction planning and scheduling. We are disrupting an industry that has seen little innovation in decades, and the opportunity for change – and upside – is big. Our culture is dynamic, smart, and spirited, and we are committed to solving critical problems for general contractors and project owners. Join us and help to grow a company that will change how the world is built. Position Overview: We are seeking an experienced and driven Product Manager to join our team. The ideal candidate will have 3-5 years of SaaS product management experience, and they will work closely with our design, engineering and GTM team to create and execute on the company's roadmap. Candidate must have experience building enterprise features for workflow focused SaaS software. Key Responsibilities: * Product Strategy: Develop and drive the product roadmap in alignment with company goals, market trends, and customer needs within the construction tech space. * Customer Focus: Engage directly with customers to understand their pain points, workflows, and requirements, translating these insights into actionable product features. * UX Design: Collaborate closely with UX/UI designers to ensure the product offers an exceptional user experience, balancing functionality with ease of use. * Market Research: Stay ahead of industry trends, competitor offerings, and technological advancements to ensure our product remains competitive and innovative. * Cross-Functional Leadership: Work collaboratively with engineering, sales, marketing, and support teams to deliver high-quality products on time and within budget. * Data-Driven Decision Making: Utilize analytics, user feedback, and other data sources to inform product decisions and prioritize features that deliver maximum value. * Go-To-Market: Partner with marketing and sales teams to develop effective go-to-market strategies, including product positioning, messaging, and launch plans. Qualifications: * Experience: 3+ years of product management experience, with a significant portion in the construction technology sector. * UX Focus: Demonstrated ability to design and deliver products with a strong focus on user experience and customer satisfaction. * Customer Engagement: Proven track record of engaging with customers to gather insights and feedback, and translating that into successful product features. * Leadership: Strong leadership and cross-functional team collaboration skills, with the ability to influence and drive decision-making across all levels of the organization. * Technical Acumen: Solid understanding of construction workflows, software development processes, and technology trends in the construction industry. * Analytical Skills: Proficient in using data and metrics to drive product decisions, with a focus on delivering measurable results. * Communication: Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and effectively to both technical and non-technical stakeholders. * Collaboration: Strong interpersonal skills and the ability to work effectively with cross-functional teams, particularly sales and engineering. Innovation: A creative thinker with a passion for innovation and staying ahead of industry trends. Why Join Us: * Impact: Be at the forefront of transforming a $12.1 trillion industry. Make a meaningful impact on how the world builds. * Culture: Join a smart, spirited team dedicated to innovation and excellence. * Growth: Opportunity for professional growth and career advancement in a fast-paced start-up environment. * Benefits: Competitive salary, stock options, benefits package, and a dynamic work environment.

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity. As Head of Customer Experience at Tiger Data 🐯, you will lead the teams responsible for how customers adopt, grow, troubleshoot, and succeed with Tiger Data after they buy. This is a pivotal role for a pivotal moment. Tiger Data is expanding into larger enterprise accounts, and we need a senior customer leader who can help us build the operating system for that next stage of growth: how we serve customers, how Customer Success and Technical Support work together, how we partner with Pre-Sales and Implementation, how we surface customer signal back into Product and Engineering, and how we turn great customer experience into retention, expansion, and trust. This is not a “manage from the sky” role. You’ll lead managers and build scalable systems, but you’ll also be close to the work: jumping into customer escalations, pressure-testing processes, coaching leaders, inspecting account health, and helping the team make crisp decisions when the playbook is still being written. We need someone who can zoom out to design the system, then zoom back in to fix the handoffs, coach the team, and help unblock a customer escalation. You will report to our VP of Engineering and lead the Customer Success and Technical Support organizations. 📍 This role is remote. We are open to candidates in North or South America. Due to the distributed nature of our team and customer base, flexibility working across Europe and US time zones is a requirement. What you will be responsible for in this role: * Leading Tiger Data’s Customer Success and Technical Support organizations, including managers and highly technical customer-facing teams. * Building and operationalizing Tiger Data’s customer experience strategy for our next phase of growth, especially as we expand into larger enterprise accounts. * Partner to define clear ownership across Customer Success, Technical Support, Pre-Sales, Implementation, Sales, Product, and Engineering so customers experience one Tiger Data team, not internal handoffs. * Designing customer segmentation, engagement models, escalation paths, support coverage, success planning, health scoring, and renewal/expansion motions that scale. * Driving measurable improvements in adoption, retention, gross revenue retention, net revenue retention, expansion, customer satisfaction, time-to-resolution, support quality, and executive visibility into customer health. * Acting as the executive voice of the customer internally, turning customer trends, escalations, support patterns, and adoption signals into clear recommendations for Product, Engineering, GTM, and company leadership. * Building the next generation of customer operating rhythms: QBRs/EBRs, escalation reviews, customer health reviews, renewal risk reviews, expansion planning, support quality reviews, and executive customer reporting. * Coaching and developing managers while staying hands-on enough to understand the reality of the team’s work, customer pain points, and operational gaps. * Using AI thoughtfully to improve the customer experience and team productivity, including support workflows, knowledge management, customer health insights, escalation analysis, team enablement, and customer communication quality. * Hiring, developing, and retaining high-performing customer leaders and individual contributors who can operate with urgency, technical curiosity, ownership, and customer empathy. * Building systems and processes that make the team sharper, faster, and more accountable, without slowing down the startup pace that makes Tiger Data work. You could be a great fit if you: * Have significant experience leading Customer Success, Technical Support, Customer Experience, or post-sales teams in a high-growth B2B SaaS, infrastructure, database, developer tools, cloud, or technical platform company. * Have managed managers and led teams that include highly technical customer-facing talent, such as Technical Support Engineers, Customer Success Managers, Solutions Engineers, TAMs, or similar roles. * Have built or transformed post-sales operating models for enterprise customers, including segmentation, health scoring, adoption motions, renewal risk management, support models, escalation processes, and expansion partnership with Sales. * Understand how to serve technical customers. You do not need to be an engineer, but you need enough technical depth to build credibility with database, infrastructure, platform, and developer audiences. * Can operate at both strategic and tactical altitude: you can define the customer experience vision, communicate it to executives, and then jump into the messy details of churn risk, support escalations, or broken handoffs. * Have strong executive presence with customers and internal leaders, including the ability to navigate high-stakes escalations, renewals, expansion conversations, and roadmap trade-offs. * Know how to partner deeply with Sales, Pre-Sales, Implementation, Product, and Engineering without creating turf wars. You clarify ownership, reduce friction, and make the customer journey easier to run. * Are highly metrics-driven and can use data to diagnose customer risk, support quality, adoption patterns, renewal health, expansion opportunities, and team performance. * Have strong AI fluency and curiosity. You are already using, testing, or designing AI-enabled workflows to improve productivity, insight quality, customer communication, knowledge management, or operational scale. * Are a strong talent builder: you know how to coach managers, set a high bar, give direct feedback, build accountability, and create a team culture that is both high-empathy and high-performance. * Thrive in a startup environment where the job is not just to “own the function,” but to build the function while the company is moving fast. * Believe that organizations are strongest when they reflect the diversity of the world around them and actively work to make that a reality. You might not be a great fit if you: * You want a fully mature enterprise CS and Support machine where the systems, roles, handoffs, dashboards, and escalation paths are already neatly defined. * You prefer to manage through layers and dashboards instead of getting close to customers, managers, tickets, escalations, renewal risks, and process gaps. * You are uncomfortable with technical products or do not want to learn deeply about databases, PostgreSQL, cloud infrastructure, performance, reliability, or developer/customer workflows. * You see Customer Success, Technical Support, Sales, Implementation, Product, and Engineering as separate lanes rather than a single, connected customer experience. * You are more comfortable creating a strategy than driving execution, inspecting the work, and holding teams accountable for outcomes. * You struggle in fast-moving startup environments where priorities shift, information is imperfect, and leaders are expected to make clear decisions without waiting for perfect structure. * You are not excited about using AI to improve how customer-facing teams operate, learn, respond, and scale. * We respond to every applicant. * We review applications fairly and objectively, and shortlist based on relevant skills and experience. * We ensure clear and timely communication throughout your candidate journey. * We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization. Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, Tiger Data is building the new standard for data infrastructure, built on PostgreSQL, designed for the future. 👉 👉 Want to get a feel for how we work and what we value? Check out our blog post:___ We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here. We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics. Learn more at______ or follow us on Twitter______ (Please note that benefits may vary based on country.) * Flexible PTO and comprehensive family leave * Fridays off in August 😎 * Fully remote opportunities globally * Stock options for long-term growth * Monthly WiFi stipend * Professional development and educational resources 📚 * Premium insurance options for you and your family (US-based employees) Ready to join the future of PostgreSQL? We can’t wait to meet you. 🚀🐯

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ___. Sword Health is seeking a Director of Customer Success to lead and scale our enterprise Customer Success function, ensuring our customers realize measurable clinical and economic outcomes from Sword’s AI Care platform. This is a senior enterprise leadership role with direct accountability for customer outcomes, responsible for owning post-sale success across a portfolio of complex enterprise customers while evolving the strategy, operating model, and playbooks that support long-term retention, expansion, and advocacy. As a Director, you will balance hands-on customer leadership with team development and cross-functional influence, helping shape how Sword delivers world-class, AI-first healthcare at scale. Accountable for gross retention, net revenue retention, and expansion outcomes across a portfolio of complex enterprise customers, in close partnership with Sales and Commercial leadership.Define and scale Sword’s enterprise Customer Success operating model, including customer segmentation, coverage ratios, capacity planning, and success motions aligned to growth targets. You will be a key leader within Sword’s Customer Success organization, managing and mentoring a team of Customer Success Managers while partnering closely with Sales, Implementation, Marketing, Product, Clinical, and Data teams. This role reports into Customer Success leadership and plays a critical role in aligning customer outcomes with Sword’s broader commercial and clinical strategy. This role manages and scales a team of approximately 6–10 Enterprise Customer Success Managers, with responsibility for performance, development, and succession planning. • Lead the end-to-end customer lifecycle for a portfolio of enterprise clients, with clear ownership of retention, adoption, time-to-value, and expansion readiness., • Build and maintain trusted, executive-level relationships with customer stakeholders, including C-suite leaders, benefits teams, and external partners., • Own and evolve Sword’s enterprise customer success motion, including implementation best practices, engagement strategies, QBR frameworks, and success metrics., • Manage and mentor a team of Customer Success Managers, providing coaching, performance feedback, and career development support., • Partner closely with Sales to ensure seamless handoffs, account planning, renewals, and expansion opportunities., • Provide executive oversight and orchestration for complex customer implementations, partnering closely with Implementation leadership to ensure on-time, on-value delivery., • Deliver quantifiable and qualitative insights to customers through reporting, regular business reviews, and strategic recommendations., • Develop and oversee client account plans, including opportunity sizing, success milestones, and investment recommendations., • Advocate for customer needs internally, influencing Product, Clinical, and Operations teams to address pain points and improve customer outcomes., • Own strategic initiatives within the Customer Success organization, continuously refining playbooks, processes, and tooling as the business scales., • Own and report on key Customer Success metrics including gross retention, net revenue retention, engagement, adoption, and expansion pipeline influenced., • 8+ years of experience in enterprise customer success, account management, or related roles, with demonstrated progression into leadership., • Experience managing and developing high-performing Customer Success teams., • Strong background working with enterprise customers, ideally within digital health, healthcare technology, SaaS, or the benefits ecosystem., • Experience supporting Fortune 1000 or similarly complex, multi-stakeholder enterprise customers, ideally across multi-year contracts and multi-geo deployments., • Proven ability to influence executive stakeholders and navigate complex, multi-threaded customer relationships., • Exceptional communication, storytelling, and analytical skills, with the ability to translate data into strategic insights., • Strong program and project management capabilities, with experience managing multiple customers and initiatives simultaneously., • Comfort operating in fast-paced, ambiguous, high-growth environments., • A stimulating, fast-paced environment with lots of room for creativity., • A bright future at a promising high-tech startup company., • Career development and growth, with a competitive salary., • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare., • A flexible environment where you can control your hours (remotely) with unlimited vacation., • Access to our health and well-being program (digital therapist sessions)., • Remote or Hybrid work policy. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. ___ is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you. The Customer Care Specialist is a key member of the Customer Care/Support team tasked with delivering an exceptional customer experience. In this role, customer satisfaction is the most important measurement of success. This role will also contribute to building and scaling the customer support experience including thoughtful attention to the mechanisms and processes that provide important insight into product usage and client health. This role is a remote position, you must be based out of one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah or Washington * Deliver exceptional service to all of our customers ranging from small wealth advisory businesses to the largest financial services firms. * Identify, respond, and resolve issues and questions raised by Vanilla customers. * Provide hands-on support to our customers to ensure their ongoing happiness. * Evaluate the criticality of a given issue; isolate and escalate problems to senior management to ensure problems are solved in a timely manner. * Help clients leverage Vanilla to the greatest extent possible through both functional and conceptual instruction. * Work cross-functionally across the business with Customer Success, Sales, Product, Engineering, and Operations making sure customers get the help they need. * Provide constructive feedback on methods for optimizing the support flows and tools used for tracking and responding to customers. * Report regularly to internal stakeholders on customer support operations and work with customer success managers and sales account executives on customer related initiatives. * Collaborate with the Senior Director of Customer Success to implement and track key metrics like a Client Health Score. * Become an expert in all things Vanilla. * 3+ years of Customer Support experience. * Experience supporting customers in SaaS platforms - strong understanding of cloud-based applications, subscriptions, and common SaaS workflows. * Proven results in driving positive customer experience. * Ability to form relationships with colleagues, prospects and customers through strong interpersonal skills. * Able to thrive in a fast-paced, high-growth environment, with a high level of drive, accountability, and attention to detail. * A self-starter who thrives in a startup environment. * Excellent written and verbal communication skills. * Metrics oriented and customer satisfaction driven. * Ability to manage multiple support channels (e.g. email, chat, and phone). * Ability to explain technical concepts to non-technical users in a clear, professional manner. * Associates, Bachelor's degree in Business Administration or equivalent experience. * Knowledge of customer service principles and practices. * Proficiency in Google Suite, Salesforce Service Cloud, JIRA, and Slack. * Experience working in financial services or wealth management. * Customer service certification. The salary range for this role is $55,000 to $75,000. Our compensation packages also include a performance based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. * Flexible paid time off policy and 10 company-wide paid holidays * Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents * Medical, dental, and vision benefits coverage for employees and their families * 401K eligibility after one month of employment * Free estate planning documents * Budget for learning & development and home office setup * Paid parking or transit for hybrid and in office employees Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a New Business Account Executive - State, Local and Education (SLED) Integrators, you'll be at the forefront of GitLab’s growth strategy, exclusively focused on acquiring new logos and expanding our market presence within the SLED contractor community. You'll work with a variety of organizations, navigating sales cycles while maintaining the high velocity of a true new business seller breaking into new accounts and building relationships from scratch. This is a greenfield opportunity for someone who combines a strong ability to sell with a startup mentality. In this role, you’ll sell innovation and change to net new customers, compressing decision cycles while building trust at the leadership level. You'll own the entire sales cycle from initial outreach through close, building your own pipeline while collaborating with marketing and SDRs to maximize every opportunity. Your success will directly impact our company's growth trajectory and market position. This person MUST be currently located in the US. What You’ll Do • Own the full new logo acquisition cycle, • Build and maintain a 3-4x pipeline coverage through high-volume prospecting activities, dedicating the majority of your time to pipeline generation, • Execute a disciplined daily prospecting cadence, including cold calling, strategic email sequences, social selling, and creative outbound strategies to identify and create new opportunities, • Run high-quality discovery meetings, uncovering business pain points and articulating compelling value propositions that resonate at executive levels, • Navigate complex, multi-stakeholder sales processes with C-level executives, IT leaders, and cross-functional buying committees, • Develop and execute strategic territory plans, identifying high-value targets and creating a qualified account prioritization strategy, • Partner with Solutions Architecture and Customer Success to orchestrate technical evaluations, POCs, and ensure smooth post-sale transitions, • Master our sales methodology (MEDDPICC, Command of the Message) to qualify opportunities, manage deal velocity, and drive predictable revenue, • Maintain exceptional Salesforce hygiene, including detailed account notes, use case documentation, competitive intelligence, and accurate forecasting, • Exceed quotas while maintaining high activity levels and pipeline velocity metrics What You’ll Bring • Strong B2B SaaS sales experience with an emphasis on new business development and net-new logo acquisition, • Proven track record as a top performer with success in closing new logos, • Strong prospecting mentality with exceptional pipeline generation skills – you've built territories from scratch and created demand in greenfield accounts, • Experience with consumption-based or usage-based business models and ability to articulate value beyond traditional licensing, • Strong discovery and qualification capabilities using consultative selling approaches to uncover business pain and build compelling business cases for C-level stakeholders, • Demonstrated ability to compress sales cycles while managing multiple complex opportunities simultaneously (15-20+ active deals), • Relentless work ethic and competitive drive – you're energized by prospecting, motivated by competition, and have an insatiable desire to win, • Adaptability and coachability – you thrive in dynamic, high-velocity environments and continuously iterate based on market feedback, • Excellent communication and storytelling skills with the ability to craft and deliver executive-level presentations that drive urgency, • Proficiency with modern sales tech stack including Salesforce, Clari, Outreach, ZoomInfo/Cognism, LinkedIn Sales Navigator, Gong, and 6sense About the team Our New Business team operates like a startup within the company – we're builders, prospectors, and market makers who are constantly thinking about our next deal and strategising our account plans. We’re looking for sales professionals who get energized by new opportunities and thrive on breaking into accounts that have never heard of us. The team culture is built on drive, accountability, and continuous improvement (growth mindset). We share competitive intelligence, celebrate wins loudly, learn from losses quickly, and push each other to be better every day. You'll be surrounded by other top performers who are passionate about their craft and committed to building something special. You'll report to the Regional Sales Director - Federal Systems Integrators (FSI) and work closely with a dedicated SDR pod, Sales Engineering, Marketing, and Customer Success. You will collaborate with the Public Sector SLED Account Executives, aligning contractor projects and programs with state and local government, and education customers. We invest heavily in your development with weekly 1:1 coaching, deal strategy sessions, and ongoing enablement. Come and be a part of this team as we look to build something new! The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $66,300 - $117,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Clarity Pediatrics is reimagining pediatric chronic care, starting with ADHD. Nearly 10% of children in the US are diagnosed with ADHD, and for parents, it can feel impossible to find the right care. We are building a virtual pediatric ADHD clinic that delivers trusted care to all families. Our new clinical model is tech-enabled, backed by the best science, and has the potential to deliver exceptional health outcomes to transform a child’s trajectory. In the future, our pediatric care platform will expand rapidly to other common chronic conditions like asthma, allergies, and obesity. Our co-founders and leadership team have deep domain expertise in healthcare. Our CEO has led two startups to >$100M in ARR and profitability. Our Chief Medical Officer trained at UCSF and Stanford. Until recently, he was a Medical Director building specialty care services at Kaiser Permanente. Earlier, he worked at IDEO. Our Behavioral Health team is led by expert psychologists who have trained at children’s hospitals and academic medical centers and are committed to delivering evidence-based treatment and outstanding care to families. We have raised $10M in seed capital from top VCs who have led investments in category-defining health-tech companies like One Medical, Hims, Spring Health, Cityblock, Honor, and Tia. We attracted angels from the world’s top digital health companies like CityBlock, Livongo, Ginger, Hims, Quartet, Pill Club, and more. In your first 6 months, you will have been working on scaling our patient-facing features to streamline how thousands of families interact with their pediatric care teams. Projects include developing a new pediatric treatment plan that will help both patients and providers work towards their treatment goals, improving feedback to pediatric clinics, and coordinating with our clinical care teams to bring new pediatric condition offerings to market. * Web: Next.js (React), TypeScript, Modern CSS * Backend: Node.js / Next API Routes * Data: PostgreSQL, Redis * Testing: Vitest, React Testing Library, Playwright, Github Actions * Infrastructure: Aptible (Experience with AWS or GCP is a plus) * Build & Architect: Develop end-to-end features across our patient-facing apps, pediatrician dashboards, and internal clinical tools. * Own the Product: Work directly with the Head of Engineering and Product leadership to translate "what if" into production-ready code. * Lead Technical Decisions: Help define our engineering processes, from CI/CD improvements to database schema design. * Move Fast, Stay Secure: Ship high-velocity code while maintaining the rigorous security standards required for HIPAA-compliant healthcare. * 3+ Years Experience: You are a seasoned Fullstack Engineer who has seen the "lifecycle" of multiple products. * Proficiency in our Stack: Proficiency in Next.js, Typescript, and SQL. * AI-Native: You already use AI to speed up your workflow and are excited to help us find new ways to leverage it. * Collaborative Self-Starter: You thrive in a remote environment where communication is proactive and the mission is the North Star. * Regulated Industry Veteran: Bonus if you have worked in HealthTech, FinTech, or similar spaces. Able to understand that security and privacy aren't "features"—they are the foundation. * Meaningful Impact: Your code will literally change the lives of children and parents navigating chronic conditions. * Growth & Equity: Competitive salary plus an equity stake in a high-growth, venture-backed startup. * Flexible Remote Culture: Work from anywhere in the US. (Optional monthly meetups for SF Bay Area locals). * Full Benefits: Medical, Dental, Vision, 401k, and flexible PTO.

Zilliz is a fast-growing startup developing the industry’s leading ___ for enterprise-grade AI. Founded by the engineers behind Milvus, the world’s most popular ___, the company builds next-generation database technologies to help organizations quickly create AI applications. On a mission to democratize AI, Zilliz is committed to simplifying data management for AI applications and making vector databases accessible to every organization. As the Marketing Manager, Growth and Demand Generation at Zilliz, a fast-growing Series B company, you'll play a critical role in accelerating our NA & EMEA growth. This is a hands-on role where you'll design and execute data-driven campaigns to drive developer adoption and enterprise pipeline. You'll work closely with sales, product marketing, and engineering teams to test new tactics, optimize the funnel, and scale what works. We're looking for a proactive, scrappy marketer who thrives in a fast-paced environment and uses insights—not guesswork—to drive impact. • Drive full-funnel demand generation across North America and EMEA—from net-new acquisition to lead nurture to pipeline acceleration—with campaigns spanning email, paid media, events, webinars, and partner programs., • Run ABM-style programs targeting technical buyers, using LinkedIn Ads, Google Ads, and experimental paid or organic channels to reach the right personas at the right companies., • Partner closely with Sales, DevRel, and Product Marketing to design campaigns aligned to in-flight deals and ICP insights. You’ll use product usage signals and sales intel to shape outreach and content., • Leverage AI-powered tools like Clay, Phantombuster, Swan, Zapier, Make and Common Room to automate workflows, enrich leads, personalize messaging at scale, and uncover patterns across key accounts., • Own outbound and multi-channel plays—whether that’s sequenced outreach with SDRs, direct mail for strategic accounts, or a coordinated campaign tied to launch activity or regional events., • Build and lead a global webinar program, collaborating with content, DevRel, and product teams to educate, attract, and convert audiences., • Partner with GTM Ops to tag and track campaigns across all touchpoints. You’ll own the MQL → pipeline journey and be accountable for results., • Document what’s working, what’s not, and what’s next. You’ll report on campaign performance, share feedback with stakeholders, and continually refine strategy based on outcomes and insights., • Be scrappy and resourceful—experiment constantly, move fast, and scale what works., • 3–5 years of experience in B2B SaaS demand generation, integrated marketing, or field marketing, ideally focused on developer infrastructure, AI/ML, or data platforms., • Hands-on experience running ABM-style campaigns and managing programs across email, paid, webinars, and events., • A strong understanding of enterprise buyers and technical audiences, and how to build campaigns that resonate across both., • A mix of creativity and analytical rigor—you write compelling ad copy, test hypotheses, and know what metrics matter., • Paid acquisition expertise, including campaign setup and optimization across LinkedIn, Google, and other digital channels., • Deep familiarity with AI-driven tools like Clay, Swan, and Common Room to automate and scale outreach with precision., • Strong working knowledge of tools like HubSpot,/Clearbit, Google Ads, and analytics platforms., • A proactive and collaborative mindset—you move quickly, document what you learn, and share wins and misses openly., • Bonus: Experience in the vector database, LLM infrastructure, or GenAI ecosystem., • Help define the GTM playbook for one of the most important layers of the GenAI stack., • Join a high-growth team at the forefront of AI infrastructure., • Hybrid-friendly culture with flexibility built in., • Work closely with cross-functional teams across the globe., • Opportunity for rapid growth and high visibility., • Competitive compensation (cash + equity), • Regular bonus and equity refresh opportunities, • Medical, dental, and vision insurance, • Paid time off, including vacation, sick leave, and global well-being days, • Generous 401(k) and regional retirement plans$140,000 - $180,000 a yearZilliz is an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment regardless of race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

Finni Health empowers autism care providers to start, run, and grow their own practices. We democratize autism care by providing access to our insurance network, purpose-built EHR software, HR solutions, and clinical support. We've experienced rapid growth and are backed by top-tier investors like General Catalyst and YCombinator. We seek smart, driven individuals eager to innovate in a dynamic, fast-paced environment. As a Credentialing Manager (Individual Contributor), you will play a critical role in optimizing our revenue cycle operations. Your primary responsibilities will include: * Payer Network Management: Drive efforts to scale Finni's network of insurance contracts and unblock stalled applications with payers, ensuring efficient onboarding and ongoing relationship management. * Offshore Team Management: Oversee enrollment submission team to ensure productivity expectations are met, active payer follow-up is timely, consistent, accurate, and recorded in the credentialing platform. * Customer Triage: Triage questions around payer enrollment updates, status, and general questions for providers and their respective support staff * Compliance and Quality Assurance: Ensure strict adherence to payer regulations, industry standards (e.g., CMS billing, NCQA Guidelines, Delegated Credentialing), and internal policies, maintaining high service and compliance standards across all RCM functions. * Operational Efficiency and Project Management: Lead workflow optimization initiatives within RCM, manage specific projects, and drive continuous process improvements to maximize reimbursement and minimize denials. * Cross-Functional Collaboration: Collaborate extensively with product, provider success, compliance, HR, finance, and other teams to align RCM efforts with overall business objectives and drive strategic goals. * Additional Responsibilities: Adapt and take on evolving responsibilities and projects as Finni Health grows and the RCM landscape changes. You are a proactive and collaborative individual contributor with a strong background in revenue cycle management, driven by a commitment to operational excellence and financial performance. * Experience: 5+ years of relevant experience in credentialing or related roles, preferably in an early-stage startup, behavioral or mental health, or healthcare tech. Strong understanding of the payer credentialing processes, including core credentialing prerequisites, credentialing blockers and solutions to remediate, roster management, and demographic updates. * Collaborative & Independent Contribution: Proven ability to work effectively within a team environment, contributing to collective success, and independently driving credentialing initiatives. * RCM Expertise: Deep understanding of the full revenue cycle, including billing, claims processing, collections, accounts receivable management, payer contracting, and compliance (e.g., CMS billing). * Analytical & Problem-Solving: Strong ability to analyze complex RCM data, identify trends, root causes of issues, and implement effective, data-driven solutions to optimize financial performance. * Process Optimization: Demonstrated expertise in identifying inefficiencies and driving process improvements for RCM efficiency and effectiveness. * Communication & Collaboration: Excellent written and verbal communication skills, with proven ability to effectively collaborate with internal teams and external stakeholders (payers, vendors, providers). * Organizational & Time Management: Exceptional organizational and time management skills, with the ability to manage multiple priorities and projects in a fast-paced environment. * Tech Proficiency: Proficient in Google Suite, Slack, CRM/support software, and EHR/RCM management tools. Experience with various EMR/EHR work queue management within RCM is a plus. * Mission Alignment: Passion for Finni’s mission to democratize autism care and empower providers through robust RCM. * Adaptability & Agility: Comfortable thriving in a dynamic, fast-paced startup environment, embracing change, and navigating ambiguity with a proactive mindset. Ready to make a significant impact at a rapidly growing healthcare startup? We'd love to hear from you!

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth AI and Data company scaling rapidly. We’re hiring a Senior Product Manager to take ownership of a major product area. You’ll work across engineering, design, go-to-market, and customers to solve high-impact problems, build scalable software, and deliver tangible business value. You’ll thrive here if you’re (1) a high-agency generalist with a strong product management foundation - skilled at cutting through ambiguity, shipping great products, and working in fast-moving, collaborative environments - and (2) AI literate. We value both deep PM craft (e.g., understanding user needs, making smart tradeoffs, and driving outcomes) AND some comfort with getting uncomfortable using the latest AI tools (e.g., prototyping and diving into the code base with the latest models). This is an opportunity to join a high-growth company during a critical scaling phase. You’ll be optimizing mature products and shaping what comes next. We are building a world-class product team to build software features as meticulously crafted and data driven as the highly specialized MedTech products that save lives each day. Our team is the critical link between what our engineers build and what our customers need. We are looking for product leaders to develop deep empathy for our users, apply data to prioritize user needs, and bring new features to life by aligning and coordinating across technical and customer-facing teams. • Own a product area end-to-end: from discovery and roadmap to execution, launch, and iteration., • Understand our users deeply—their workflows, pain points, goals, and contexts., • Collaborate tightly with Engineering and UX to craft intuitive, performant, and impactful product experiences., • Prioritize ruthlessly, balancing long-term vision with immediate value delivery., • Communicate clearly across audiences—technical and non-technical, internal and external., • Work with AI tools in your day-to-day and contribute to the design of AI-native features that enhance user workflows and drive differentiation., • Measure impact: define, track, and improve product and business KPIs., • Raise the bar: uphold strong standards for quality, curiosity, and integrity in how we build., • 5+ years of product management experience, ideally in B2B SaaS., • Track record of shipping high-quality software that solves real user problems., • Strong product fundamentals: discovery, roadmap planning, prioritization, spec writing, stakeholder alignment, and post-launch iteration., • Demonstrated ability to thrive in ambiguity and make sound decisions under constraints., • Clear, concise communicator—both written and verbal. You write to think and drive alignment., • Comfortable using AI tools to accelerate your work. Experience building AI-powered features is a plus, not a requirement., • Curious, thoughtful, and motivated by making things better—for users, for teammates, and for the company., • Experience working on vertical SaaS, workflow automation, or data-rich tools., • Prior product management experience in a scaling startup environment., • Familiarity with LLMs, data-powered product features, or complex user roles/personas., • Ability to prototype in tools like Figma, Make, or other low-code platforms., • Demonstrated mentorship or product leadership experience. AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base salary range: $175,000-$215,000 You must have an eligible work permit in the USA to be considered for this position • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 8-16 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI. That’s Rasa. That’s our message. Join us and add yours. We’re looking for a Director of Customer Success to join our Go-to-market team. Your main goal will be to establish strong, scalable customer relationships that drive adoption, retention, and expansion You will lead a world-class team of Customer Success Managers (CSMs) and partner deeply with our Engineering-led Customer Success Engineers (CSEs) and Forward Deployed Engineers (FDEs). You are the guardian of our Net Revenue Retention (NRR) and the primary driver of the "Rasa Customer Experience." The role reports directly to our Chief Revenue Officer Full-time - 100% remote - Location: USA, East Coast * This is a remote position, but we cannot hire anybody outside of the USA for this position. * Rasa can not assist with work authorization (visa sponsorship) for this position. Since we're a startup, we need someone who's ready to jump in, be hands-on, and do whatever it takes to help us achieve our goals. We are hiring a Director of Customer Success Manager to support our company's growth by investing in our customers' success, driving retention and expansion, and ensuring customers achieve long-term value. As a Director of Customer Success Manager, you'll make an impact on your team by: Strategic Leadership & Team Scaling * Build & Scale: Recruit, mentor, and lead a high-performing team of CSMs across the globe fostering a culture of "Outcome-Obsessed" success. * Unified Front: Partnering with the Head of CSE & Head of FDE to bridge the gap between "Technical Success" (CSE/FDE ownership) and "Business Success" (CSM ownership), ensuring a seamless customer journey. * Operational Excellence: Design and execute a scalable onboarding motion that drives new customer cohorts toward rapid production deployment and measurable business impact, ensuring high-quality adoption at scale. Value Realization & Revenue Protection * NRR Ownership: Direct accountability for protecting and growing our Enterprise ARR. * The "Success Gate": Implement and enforce a rigorous "Success Criteria" mandate. No engagement starts without a customer-signed success plan featuring quantifiable KPIs (e.g., deflection rates, CSAT, or cost per intent). * Executive Alignment: Personally engage with Director and C-level stakeholders at our top-tier accounts to secure long-term partnership and alignment on the "Value Narrative." The Operating Motion * Sales-to-CS Handover: Optimize the "Internal Knowledge Transfer" (IKT) process, ensuring Sales and Solutions Engineering provide the "Value Discovery" needed for a Day 1 head start. * 90-Day ROI Focus: Drive the team to achieve Time to First Value (TTFV) milestones, moving customers quickly through onboarding and enablement and into production. * Technical Risk Governance: Partner with CSEs to manage the "Technical Red Flag" system—identifying when a customer’s architecture deviates from best practices (e.g., CALM vs. custom RAG) and escalating the business risk to customer leadership. * Renewal Rhythm & Automation: Define a standardized renewal motion with fixed cadence (90/60/30 days), templated executive and commercial outreach, AI-driven health and churn scoring in CSP, renewal-play triggers in the CSP, and automated CSM nudges and track adherence and conversion to protect and grow ARR. * 8–10+ years in Customer Success leadership, specifically within complex, developer-centric SaaS or AI platforms (e.g., Databricks, Snowflake, Amplitude, or similar). * Proven track record of managing both CSMs and high-touch Technical Account Managers (TAMs) or CSEs. You know how to lead technical people toward business outcomes. * You have successfully built and scaled CS teams from $10M to $50M+ ARR in a high-growth environment. * Strong background in NRR, churn analysis, and renewal negotiation. You view Customer Success as a revenue-generating function, not a cost center. * While you are a business leader, you are comfortable discussing AI architecture, LLMs, and API integrations with CTOs and Lead Developers. Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you! Rasa Customer Success sits in the Go To Market organisation and is currently a size of five CSMs and growing with the growth of our business. The team is spread out globally, 50/50 between EMEA and NAMER. * Flexible hours and a dedicated remote budget * A stipend for professional development & 6 paid education days to help you grow within your role * Unlimited PTO + paid sick leave + paid public holidays * A MacBook, and other tech to help you do your job * We have regular remote team events, as well as an annual company-wide offsite * Health benefits * 401(k) contribution with up to 4% match * Equity options You can find more information about our benefits per location here: ___ Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly no-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence. You can find answers to FAQs from candidates about this role specifically on our ___ sheet. Rasa is an equal opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age. You must be located in and a resident of the location(s) listed for us to proceed with your application.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role This is a top software engineer job that incorporates everything you’ve worked so hard for. And with the mission of creating cloud software that helps speed up the innovation and delivery of critical treatments and medicines to patients around the globe, it simply doesn’t get any more important than this. Your impact as a seasoned technical problem-solver will mean you will be focused on building software that can not only scale for heavy use, but can also evolve with new features and capabilities. And because this senior role is independent, you will have equal influence to drive the direction of the build, be an advisor to product leadership and mentor freshly minted software engineers in their new careers. Veeva is the leader in cloud-based software for the global Life Sciences industry. Our platform and applications allow customers to operate more efficiently and safely in order to bring life-saving diagnostics, treatments, and medicines to market faster than any time in history. This industry along with our vertical-specific software is in a period of unprecedented growth over the next five years, and we’re looking for mission-driven software development problem-solvers, thinkers, and doers to keep up with growth. Veeva is a ‘Work Anywhere’ company, so you can connect with teams in our Pleasanton office while also having the flexibility to work from home. And as a Public Benefit Corporation, you will work for a company with purpose and focused on making a positive impact on society. \n What You'll Do • Collaborate with Product Management and Development team members on technical design and problem solving to come up with compelling solutions to problems., • Own all aspects of implementation for features from design to development, deployment to production, and support and maintenance., • Quickly break down complex problems into potential solutions, accounting for knowns and unknowns, in order to get to solid resolutions faster., • Passion to mentor and guide engineers at all levels, • Define, evangelize and mentor on best practices and coding standards., • Extensive experience reviewing code engineers of all levels. Requirements • 12+ years of software development experience, • Extensive experience developing enterprise SaaS cloud applications, • Proven track record of building high volume products at scale, • Hands-on development experience with current open source tools and technologies (Java, Spring, MySQL, Hibernate, Maven, Git, Jenkins, AspectJ, Messaging, Solr, and Lucene), • Drive and flexibility to roll up your sleeves and work hard (and have fun) in a fast-moving startup environment, • We are looking for strong mentors with a proven record of making your team better, • Applicants must have the unrestricted right to work in the United States. Veeva will not provide sponsorship at this time Learn More Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $150,000 - $300,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. We are looking for a strongly technical and empathetic engineering leader to lead our Adoption and Value Realization team, focused on driving meaningful user engagement with our existing product functionality and ensuring customers realize clear, demonstrable value from AcuityMD. As the founding manager of this new team, you will be instrumental in guiding the team’s technical investments, achieving product success, growing the team, and mentoring engineers. You will join the engineering leadership team to help shape the culture, processes, and technical investments across engineering. We are looking for a world-class technical and systems thinker and a world-class leader for this highly impactful role. We believe the important aspects of software are deep in the details and lead-from-the-front managers who have an in-depth understanding of their team’s mission, product, and software and its connection to our overall company strategy truly thrive in our environment. The Adoption and Value Realization Team is responsible for driving meaningful engagement across our existing customer base. Our mission is to ensure that each AcuityMD user experiences the value and improved commercial outcomes of AcuityMD weekly or more — broadening consistent usage across our paid subscriber base and deepening usage of our most impactful workflows. This team owns the systems and experiences that connect product value to user behavior — including notifications across email, push notifications, and sms, as well as marketing enablement tooling, value storytelling, and our engagement dashboard. We build the feedback loops, activation surfaces, and insight tools that turn product capability into realized customer outcomes. • Partner with teams throughout the org and directly deliver product experiences that drive measurable increases in engagement and value realization, in close cross-functional partnership, • Partner closely with Product to define, instrument, and improve engagement funnels and feedback loops, • Build systems that enable intelligent notifications, get high-impact insights to our users, and help managers enable their team on the platform, • Lead experimentation and iteration cycles (A/B testing, behavioral insights, activation flows) to continuously improve our user’s AcuityMD engagement and sales outcomes, • Be a strong voice for technical excellence, a passionate advocate for thoughtful software design, and a mentor and coach who inspires engineers to grow, • Drive initiatives across our engineering team to build and reinforce our culture of expansive ownership, individual autonomy, and constant learning through curiosity, • Contribute meaningfully to the growth of each engineer individually and to the team’s overall operating capability, • Facilitate collaboration with other teams to deliver the best solution for the customer regardless of internal lines of ownership, • Take a leadership role throughout the engineering organization, including in our hiring and onboarding processes, • 5+ years of experience as a professional software engineer, • 3+ years of experience as a deeply-technical engineering manager, • Experience leading complex technical projects, • Proven track record of architecting, building, and delivering software, • Strong leadership, collaboration, and communication skills, • Experience working on growth, adoption, activation, or engagement-focused product teams, • Comfort operating in metrics-driven environments with clear ownership over behavioral and usage outcomes, • Strong product instincts and ability to translate ambiguous engagement and value measurement challenges into concrete engineering strategy You must have an eligible work permit in the USA to be considered for this position. AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base salary range: $220,000 to $265,000 • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 8-16 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network The next step is to ___. Job Title: Founding Growth at JigsawStack Company Description: JigsawStack - AI startup building specialized small models for backend automation Job Description: As the first Founding Growth hire at JigsawStack, you will architect the entire GTM engine from the ground up. You will own the automation of outbound systems, lead enrichment, and developer-focused distribution. This is a high-impact, technical growth role designed for an experimental operator who leverages AI to scale pipelines. Location: San Francisco, USA Why this role is remarkable: * Architect the entire GTM engine as a founding team member, working directly with the founders to shape the company's long-term distribution playbook. * High-velocity environment where you power thousands of developers and process billions of tokens monthly using state-of-the-art specialized AI models. * Exceptional autonomy to experiment with the latest AI tooling (HeyGen, n8n, ReoDev) to 10–100x your output and reach a global developer audience. What you will do: * Design and manage automated multi-channel outbound sequences and lead enrichment workflows using tools like Lemlist, n8n, and HubSpot. * Turn website engagement and LinkedIn intent signals into actionable ABM plays and smart alert systems for the sales team. * Build and optimize community-led content workflows across developer platforms including Reddit, Hacker News, X, and technical newsletters. The ideal candidate: * 1–2+ years of technical growth or GTM automation experience within a high-growth, VC-backed B2B SaaS or AI startup environment. * Hands-on technical proficiency with SQL, APIs, and web scrapers to manipulate data and maintain 99% uptime for complex GTM workflows. * Deep understanding of developer ICPs with a proven ability to write compelling outbound copy and design sophisticated lead scoring models. Who are Jack & Jill? Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support. And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate. Next steps Step 1. Visit ___. Step 2. Click 'Talk to Jack'. Step 3. Talk to Jack so he can understand your experience and ambitions. Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role. Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction. Step 6. If not, Jack will find you excellent alternatives. All for free. We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.

Who We Are Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. Our amazing user community provides us with real-time feedback and contributions to improve the developer experience everywhere. Backed by top VC firms, we have built a team of professionals from various successful start-ups and well-known technology companies. Together, we collaborate cross-functionally, engage with and support our users to improve the developer experience, deliver world-class open-source software, and enhance our commercial SaaS platform. Temporal is growing and working towards building the best community. We are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for helping developer communities, open-source software, and want to be a part of our amazing team, we'd love to hear from you! Temporal is shaping the future of application development by enabling organizations to build, scale, and run resilient applications. We are seeking a highly skilled and experienced Strategic Account Executive in San Francisco, California to join our Growth team and drive revenue within some of the largest and most complex enterprise organizations. In this role, you will own a key sales territory, navigating matrixed enterprise companies and selling to highly technical personas such as software engineers, engineering leaders, and architects. As a strategic partner to our customers, you will bring a proven ability to lead sophisticated sales processes, uncover opportunities within massive organizations, and drive adoption of Temporal’s solutions. Your entrepreneurial mindset will help you thrive in a high-growth, startup environment, while your expertise in scaling revenue within complex organizations will make you an invaluable asset to our team. Come work with some of the brightest minds in the tech industry and help transform how modern applications are built. You will contribute to the growth of a category-defining company at the forefront of innovation. • Own and manage the entire sales cycle, from prospecting to close, with a focus on growing revenue within existing customers, • Develop and execute account strategies to expand Temporal’s footprint across multiple divisions within large, matrixed enterprises, • Engage with software engineers, architects, and technical stakeholders to understand their needs and position Temporal effectively across a wide range of use cases, • Navigate complex technical discussions and align Temporal’s capabilities with customer priorities, • Build long-term relationships with customers, becoming a trusted advisor and identifying opportunities for ongoing growth, • Partner with customer success, solutions architecture, and product teams to ensure a seamless customer experience, • Leverage your expertise in growth motions to identify and capitalize on high-value opportunities within massive enterprise accounts, • Innovate and adapt sales strategies to meet the dynamic needs of enterprise businesses in a rapidly evolving market, • Demonstrated expertise in enterprise software sales, typically gained through 10+ years of experience in similar roles, • Proven track record of selling to software engineers, technical decision-makers, and engineering leaders, • Navigate complex technical discussions and collaboratively align Temporal’s capabilities with customer priorities, • Demonstrated success navigating and closing deals within large, matrixed enterprise organizations, • Experience driving high-growth sales motions within enterprise accounts, identifying opportunities, and scaling revenue, • Comfortable operating in a fast-paced, high-growth environment with a hands-on approach and entrepreneurial mindset, • Exceptional relationship management skills, with the ability to influence and build trust across multiple levels of an organization, • Demonstrated success in consistently achieving or surpassing revenue goals, • Experience working with cutting-edge developer tools or infrastructure products, • Familiarity with consumption-based sales models and driving adoption of technical products, • Outstanding communication and negotiation skills, with the ability to present to technical and executive audiences, • A passion for technology and a deep curiosity for solving complex customer challenges, • The estimated pay range for this role is $300,000 - $350,000 OTE (50/50 split), • This role is eligible to participate in Temporal's equity plan Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process. Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. U.S. Benefits • Unlimited PTO, 12 Holidays + 2 Floating Holidays, • 100% Premiums Coverage for Medical, Dental, and Vision, • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available), • Empower 401K Plan, • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! International Benefits • Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with ___. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness. Additional Perks • $3,600 / Year Work from Home Meals, • $1,500 / Year Career Development & Learning, • $1,200 / Year Lifestyle Spending Account, • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you), • $500 / Year Professional Memberships, • $74 / Month Reimbursement for Internet, • Calm App Subscription for Mental Health & Wellness Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist. We are not working with external recruitment agencies, thanks.

Join an early-stage startup. Accelerate economic opportunity. Join us as a Backend Engineer to build and scale the infrastructure that powers financial access for millions of underserved Americans. This role is for you if you want to own critical systems end-to-end and care deeply about performance, reliability, and scalability. You'll be expected to aggressively leverage AI-assisted development tools to dramatically accelerate your output and maximize impact, all while maintaining strong code quality and system reliability. * Kovo is expanding access to financial tools for people historically excluded from the traditional credit system. We believe everyone deserves the opportunity for economic independence, and we’re building products that help people establish financial identity and unlock opportunity. * Over the past three years, Kovo has grown revenue 20x while maintaining exceptional capital efficiency. We rank above the 99th percentile in revenue-per-employee benchmarks, reflecting the leverage of a small, high-performing team. * The team combines the ambition of a venture-scale company with the discipline of a profitable business. We reached positive free cash flow early in our lifecycle, allowing us to grow with less dilution and focus on building for the long term. * Kovo is backed by Inspired Capital and Homebrew, along with founders and leaders from Plaid, Column, Ramp, Affirm, Cash App, NerdWallet, Alloy, MoonPay, Uber, Etsy, LendingClub, and more. We’re looking for exceptional people to help us scale the company another 20x and beyond. * Direct impact on millions of people’s ability to access credit * High ownership with minimal bureaucracy * Speed, learning, and impact are core values * Roles and priorities evolve quickly * Some systems and processes are still being built * The pace of execution and career growth is intense (not optimized for work-life balance) Engineering at Kovo is evolving quickly. You will own problems end-to-end, deliver a lot of high-quality code, dig into data, make product decisions, and iterate quickly in production. Our core stack is Node (TypeScript) on AWS and React (NextJS) on Vercel. * Own backend systems and infrastructure end-to-end, from design through deployment and scaling * Build performant, reliable APIs and services that power our financial products * Design and implement scalable architectures on AWS using Node (TypeScript) * Make pragmatic tradeoffs between speed, reliability, scalability, and maintainability * Ship production code frequently while maintaining high quality standards * Help establish technical patterns and best practices for the engineering team * Interface effectively with product engineers and other stakeholders Systems-oriented mindset * Care deeply about performance, reliability, and scalability * Motivated by ownership and accountability for system outcomes * Think critically about architectural decisions and their long-term implications * Thrive in ambiguity and are comfortable making technical decisions with incomplete information * Self-starter who can work independently and drive projects to completion Focused on shipping high-quality systems fast - however it gets done * Comfortable in a high-intensity role and seeking an ambitious workload * Strong sense of ownership and willingness to deliver on tight deadlines. This takes many of our engineers more than 50 hours a week * Believe software engineering is evolving from writing code to orchestrating AI agents and are excited by this because it force-multiplies your output and impact * Embrace AI generation of code and workflow improvements while maintaining high quality * Hate AI slop and care about code quality and system reliability Relevant experience * 5+ years or equivalent depth of experience in professional software engineering, with significant backend focus * Experience building and scaling production systems with Node and AWS * Proficient with TypeScript (bonus) * Track record of delivering reliable, performant systems at scale

Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation. Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team. #LI-Remote #LI-DNI

We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly. Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • Knowledge sharing and process improvement. You will gather client feedback, communicate enhancement requests to Product and Development teams, and train clients on new releases. You will take part in continuous learning and knowledge sharing to drive ongoing improvement across the team. Here’s what you bring: • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation., • The interpersonal skills. You possess excellent verbal and written communication skills, enabling you to build relationships and earn trust with ease. You can interact confidently with customers at any level, delivering clear information and support and translating technical guidance for non-technical audiences. You are a collaborative team member in a virtual environment. You are responsive, exercise sound judgment, and understand the importance of tone, timing, and clarity in every exchange. You value inclusivity and show respect for differing perspectives. Why join? Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team., • A virtual interview with the Director of Operations to discuss the mission and growth strategy of the company. Aquila welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly.

Location: Remote - United States only. About the role: Ottimate is building the AI-native future of accounts payable. Our platform processes millions of invoices across hundreds of enterprise customers, powered by a suite of ML models and agentic workflows. As Director of AI Engineering, you will own the full AI and ML layer of our product — from invoice understanding and vendor intelligence to our conversational AP Copilot and the next generation of autonomous AP agents. This is a hands-on leadership role. You will spend at least half your time writing code, architecting systems, and driving technical decisions alongside your team. You will also set the AI roadmap, partner cross-functionally with Product, Data, and Platform Engineering, and manage a distributed team of 8–10 engineers across Data and ML. We are looking for a senior technical manager or director — ideally someone who has thrived at a smaller company and is ready for a career step up into broader ownership. If you are energized by shipping real AI products, working with noisy real-world financial data, and building the systems that will define how enterprises automate AP, this role is for you. Responsibilities Technical Leadership • Architect and ship production AI/ML systems — you write code, not just review it, • Own the AI roadmap end-to-end: prioritization, trade-offs, delivery, • Set technical standards for model quality, evals, observability, and reliability, • Drive adoption of agentic coding tools to multiply team velocity, • Claude Code, Cursor, Copilot, or equivalent — measure and improve PR throughput, • Manage a distributed team of 8–10 engineers across Data and ML disciplines, • Hire, develop, and retain engineers at all levels; build a high-trust remote culture, • Partner with Product on roadmap sequencing and scope trade-offs, • Work directly with customer-facing teams to close feedback loops on model quality, • Own model performance metrics and drive continuous improvement pipelines, • Build and maintain evals frameworks — regression suites, human review, A/B testing, • Oversee training data collection, curation, and labeling operations, • Manage the full ML lifecycle: experimentation, deployment, monitoring, iteration, • Define and enforce quality bars for agentic workflows entering production Applied AI & Agentic Systems • Production agentic pipelines using frontier models, • Anthropic SDK · OpenAI SDK · tool use, function calling, multi-agent orchestration, • Reliable agent loop design — planning, memory, tool execution, error recovery, • RAG pipeline design — chunking, embedding models, retrieval tuning, reranking, • Evals frameworks built from scratch — correctness, regression, semantic similarity, • Fine-tuning frontier or open-source models for domain-specific tasks, • LoRA, QLoRA, instruction tuning — not just off-the-shelf API calls, • Training data collection, curation, cleaning, and labeling at scale, • LLM inference and serving optimization, • vLLM, TGI, or equivalent, • Hands-on Python — comfortable writing, reviewing, and shipping production code, • PostgreSQL — schema design, query optimization, indexing strategies, • Distributed systems — async workers, queues, retries, state machines, • Celery or similar async task frameworks is a bonus, • Public-facing API design — REST, versioning, developer experience, • MCP server development — tool-accessible APIs for AI agent integration, • Engineering Manager ready for director-level ownership, • Has led technical teams at a startup or growth-stage company — knows how to move fast, • Hands-on contributor who has also managed small high performance teams., • Finance and/or AP domain — invoice workflows, GL coding, vendor management, • Hospitality — high-volume, multi-location AP operations, • Noisy, unstructured text data — OCR outputs, inconsistent supplier formats, entity resolution at scale ★ Industry experience above is a bonus Exceptional AI engineering skills are the primary bar. We will teach the domain. We care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. The specific benefits/perks we offer are continually evolving, but currently include: • Compensation: 200,000-225,000 + 15% Annual Bonus, • Competitive salary based on skills & experience., • Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family., • Employer sponsored 401(k) with company match., • Paid Time Off (and the encouragement to use it)., • Annual company retreats., • Promote from within philosophy. Beyond the tangible benefits though: • You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference., • You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing., • You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution., • Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to note., • We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks., • Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth., • We truly love what we do and who we do it with - and we think you will too! Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

About the role: Are you interested in building maps for commercial operations across large fleets of thousands of vehicles, paving the way for efficient route planning, safe transportation while maintaining compliance? Are you interested in joining a critical initiative in its kickoff phase? If so, Maps Services team might be the right place for you. With its large customer base running Samsara gateways and Camera Monitors across hundreds of thousands of assets across multiple countries, Samsara is in a unique position to process trillions of data points relevant to mapping and traffic for commercial navigation. As a Senior Software Engineer I, you will be instrumental in advancing Samsara's mission to connect the world's physical operations. In this role, you will design and implement cutting-edge infrastructure for creating layered map data framework, generating map tiles to be used for map matching, geocoding/reverse geocoding, routing and route optimization. Your work will directly enhance our telematics platform, delivering smarter and easier routing solutions that empower our customers to reduce costs, improve safety, and optimize fleet efficiency while at the same time enhancing driver and road safety. You will tackle complex problems, translate real-world logistical challenges into scalable software, and contribute to our mapping platform that unifies ___, ___ and real-time telematics for deeper insights and proactive decision-making in diverse industries. This is a remote position open to candidates based in the US and Canada. Relocation assistance will not be provided for this role. You should apply if: • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely., • You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations., • You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go., • You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes., • You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together. In this role, you will: • Work with the product manager, routing & optimization and safety teams closely to design and build maps infrastructure, editor and pipelines., • Own the design and implementation of frontend and backend services that effortlessly scale no matter size of the fleet, • Partner with the engineering manager and advocate for technical excellence on the team, • Navigate tradeoffs between moving fast and building for the long term using customer impact as the north star, • Act as a simplifier that ensures our solutions are built to serve our diverse customer base, • Communicate your work to not just engineering audiences but also our internal product partners to maintain a tight feedback loop, • Champion, role model, and embed Samsara’s cultural principles (Focus on Work backwards from winning, Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: • Bachelor’s degree in Computer Science or equivalent practical experience, • 4+ years of experience as a software engineer, • Fullstack or backend development experience, • Strong programming/coding fundamentals, • Experience designing and architecting large, high-scale systems., • Excellent communication, collaboration, and problem-solving skills, with a demonstrated ability to manage technical discussions., • An ability to estimate, communicate, and deliver upon project milestones with your team., • Demonstrated ability executing in ambiguous environments and delivering customer value An ideal candidate also has: • Proven experience shaping and improving mapping, routing or navigation products, • A passion for mentoring and helping junior engineers grow, • A track record of thriving in 0→1 teams and scaling them through the post–startup phase, • The ability and willingness to engage directly with customers when needed

As a Founding Engineer, you'll assume a hands-on role in designing, building, and maintaining the production features that power a rapidly growing DeFi trading platform. You'll be responsible for optimising developer velocity, ensuring platform reliability, and fostering a security-first culture. Job Requirements • 24 years of experience working on consumer mobile apps, preferably financial apps., • Previous experience at a company during a rapid growth phase (e.g., startup to mid-size)., • Hands-on experience with blockchain technologies (e.g., Bitcoin, Solana, Ethereum, etc.)., • Expertise in designing and implementing robust security architectures and protocols. Tech Stack, • Frontend: Flutter (iOS + Android), • Backend: Go, Postgres, Redis, • Infrastructure: Kubernetes, Google Cloud, Docker, Terraform, • On-Chain: Solana (with plans to explore Base, L2s, and additional blockchains)

They are an AI powered voice agent that handles inbound calls, takes reservations, processes payments, and delivers 24/7 customer support, all without human intervention. When a situation requires a human touch, they seamlessly transfers the call with full context. They were purpose built for the rental industry, starting with car rental operators across North America. Their platform integrates directly with rental management systems, giving operators instant call answering, real time availability checks, automated booking workflows, and a live performance dashboard. They are now establishing it as an independent business unit with its own leadership team, with ambitions to expand into the broader rental and services verticals. This is a ground floor opportunity to join a product that already works, at the moment it begins to scale. They are hiring a Customer Success Manager to own onboarding, adoption, and retention for their growing customer base. This is a hands on role for someone who enjoys working directly with customers, understands how operators run their day to day business, and can turn a new sign up into a long term, high value relationship. You’ll be responsible for taking customers from contract signed through to fully operational: configuring the product for their business, training their teams on the dashboard and knowledge base, monitoring adoption, and ensuring they see measurable value from the product. Once live, you’ll own the ongoing relationship, driving retention, identifying expansion opportunities, and acting as the customer’s voice back into the business. You’ll work closely with the CEO and cross functional stakeholders across Sales, Product, Engineering, and Partnerships. As one of the first customer facing hires, you’ll have a direct hand in shaping the onboarding playbook, defining what great looks like for customer health, and building the success function from the ground up. • Lead new customers through implementation: configuring the product for their business, integrating with their rental management system, setting up the knowledge base, transfer rules, opening hours, and greeting flows., • Train customer teams on the product dashboard, analytics, call review, and configuration tools so they can self serve day to day., • Define and track activation milestones to ensure every customer reaches first value quickly: calls answered, bookings created, time saved., • Build and refine repeatable onboarding playbooks, documentation, and training materials as the customer base grows., • Own the ongoing customer relationship post onboarding: regular check ins, business reviews, and proactive outreach based on usage and performance data., • Monitor customer health metrics such as call volume, booking conversion, feature adoption, and dashboard engagement to spot risks early and act on them., • Manage renewals and ensure customers continue to see value as their business and capabilities evolve., • Handle escalations with empathy and urgency, coordinating with Product and Engineering to resolve issues and close the loop with the customer., • Spot opportunities to expand usage within existing accounts: additional locations, higher tier plans, new features, or broader use cases., • Share structured customer feedback with Product and leadership to inform roadmap priorities, packaging decisions, and new vertical exploration., • Collaborate with Sales and Partnerships to support case studies, references, and customer stories that fuel new business growth., • Establish the foundations of the customer success operation: health scoring, onboarding workflows, renewal tracking, and escalation processes., • Maintain accurate customer records, notes, and lifecycle data in CRM (HubSpot)., • Contribute to building a knowledge base of best practices, FAQs, and self-service resources for customers., • You’ve onboarded your first cohort of customers and they are live, with answering calls and creating bookings., • A repeatable onboarding playbook is documented and being refined based on real customer feedback., • Customer health tracking is in place and you have clear visibility into adoption and engagement across your accounts., • You’ve built trusted relationships with early customers and are their go to contact for anything product related., • Customer retention is strong: the majority of customers onboarded are renewing and actively using the product., • Onboarding time to value has improved measurably through playbook iteration and process refinement., • You’ve identified and supported expansion within existing accounts, contributing to revenue growth beyond initial contracts., • Customer feedback loops are producing actionable insights that are influencing product and go to market decisions., • The customer success function has clear processes, health metrics, and documentation that could support scaling the team., • 2 to 4 years of experience in customer success, account management, or implementation within B2B SaaS., • Demonstrated ability to onboard and retain customers, with a track record of driving adoption and reducing churn., • Strong project management instincts: comfortable managing multiple customer implementations and timelines simultaneously., • Excellent communication skills, both written and verbal, with the ability to train, present, and build trust with operators who are not necessarily technical., • Proactive and empathetic: you anticipate customer needs rather than waiting for escalations., • Comfortable working with data to monitor customer health, spot trends, and inform decisions., • CRM experience (HubSpot, Salesforce, or equivalent)., • Self motivated, detail oriented, and comfortable working autonomously in a fast paced, evolving environment., • Experience in the rental industry (car rental, equipment rental, fleet management) or adjacent verticals such as automotive, travel tech, or mobility is a strong plus., • Experience onboarding customers onto AI, automation, or voice/conversational technology products., • Experience building or materially improving customer success processes, playbooks, or health scoring from scratch., • Familiarity with SaaS products and API based integrations, enough to guide customers through configuration without needing engineering support for every question., • Startup or early stage SaaS experience where you had to build the function, not just run it., • Be the first dedicated customer success hire for an AI product that customers can see and hear working from day one., • Ground floor opportunity: shape the entire post sale experience as the business establishes its own leadership team and scales its customer base., • Direct influence on onboarding design, customer health frameworks, and product direction through the feedback you bring back from the field., • Work with a product that delivers immediate, measurable value to operators: every call answered, every booking captured, every minute saved., • Competitive compensation and strong growth potential as the customer success function scales.

Over 30.9 Million users around the world use ___. Some of the largest companies in the world - Apple, Google, Amazon, Adobe, Morgan Stanley, trust RocketReach to power their sales, recruitment, and marketing teams. We are scaling our 30.9 Million users and our dataset of 700 million professionals across 60 million companies. RocketReach is rare and unique; a startup that is in high-growth mode, already highly profitable, with a small team where you can make a gigantic impact. Started in 2016, the company was bootstrapped by its founders, focused on building a great product. Our Mission is to Connect In a few short years, we’ve grown organically to become one the largest business info-services platforms and the de-facto productivity solution for sales and recruitment teams at companies of all sizes, worldwide. Our success lies in our culture, which is very much driven by our core values: 🌎 Down to Earth ~ Low-Ego: we are a uniquely humble group that values being low-ego more than anything, and we have a strict no asshole policy. 🚀 One Rocket, One Crew~ Collaborative: A team that can support each other, give and receive productive feedback, as well as coach and be coached is at the heart of our collaborative environment. 📊Fueled by Data ~ Data-driven Decisions: Our decisioning is based on data, it is the currency on which we drive the business forward. Data is the Northstar of our product and our organization internally. 💡Houston we have a Solution~ Solution-oriented: We are expert problem-solvers. Finding the right solution and the best possible way to get there together, is what our team strives for. We’re looking for a Backend Engineer to join the Core Data Team who thrives in data-intensive environments and can build scalable systems. This role combines backend engineering and data infrastructure. You’ll work on systems that process large datasets, power APIs, and transport data reliably to customers. You should be comfortable operating with real production constraints—performance, cost, and imperfect data—and making sound engineering tradeoffs. The salary range for this role is $170-200k. • A backend engineer who thrives in data-heavy, high-scale environments, • Comfortable working with large datasets and complex data systems, • Thoughtful and pragmatic when making engineering tradeoffs (performance, cost, reliability), • Collaborative and communicative, with experience working cross-functionally, • Someone who enjoys solving problems at scale and building systems that are both efficient and reliable, • Comfortable working in environments with imperfect data and evolving requirements Required • Have 5+ years of professional backend engineering experience, • Are located in the Central or Eastern time zones, • Are proficient in Python, • Have strong SQL skills, • Have experience working with large datasets, • Have experience building or maintaining data pipelines or backend systems at scale, • Are familiar with REST API best practices, • Have experience with ORMs (e.g., Django, SQLAlchemy), • Have experience with AWS services (Redshift, Fargate, S3, RDS, IAM, OpenSearch, DynamoDB), • Have strong communication and interpersonal skills Desirable • Experience working in small, high-autonomy engineering teams, • Experience with database performance tuning and maintenance (e.g., autovacuum, bloat control, transaction wraparound), • Experience in email verification systems, • Familiarity with Terraform, • Experience with workflow orchestration tools (e.g., Airflow, AWS Step Functions), • Product and Engineering Driven: We strongly believe the quality of our Product will set us apart from the competition. We have a Product-led culture, with our Founders as our first engineers. Low tech debt has allowed us to scale the business with an extremely high caliber team., • Profitable not "Profitable": We're actually profitable. Unlike many other companies our size and age, we’re not burning through millions to generate $1000s in income. We are actually comfortably profitable, and actively investing that profit in order to continue to scale the business., • Data not egos: Product at RocketReach is driven by agility and experimentation. Our decisioning is based on data, it is the currency on which we drive the business forward., • Close knit, distributed: RocketReach has a small, but hyper productive team. We're spread around the globe, yet constantly in touch. Each role we hire has an immediate, outsized impact on the business., • Strong Leadership: We have a genuine investment in our people and care that you are happy at work!, • Competitive Salary, • 401(k) matching, • Medical, Dental, and Vision Insurance, • Strong Leadership - we care that you are happy at work!, • Investment in culture and resources for a distributed team, • Incredible amount of autonomy RocketReach is an equal opportunity employer. Qualified applicants will be considered regardless of race, sex, sexual orientation, gender identity, religion, disability, or protected veteran status.

Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions. Siena doesn't just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human. We're transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one better. We're a small, distributed team that punches way above our weight. Every person here has outsized impact because we've built leverage into everything we do. This philosophy makes us faster and, frankly, more fun to work with. If you're excited about building something that doesn't exist yet, keep reading. We're building agents that don't just respond to customers—they remember them, learn from every interaction, and connect experiences across channels. As a Product Manager, AI Agent Deployment you're embedded with strategic accounts, owning their deployment outcomes while building platform capabilities. Forward-deployed PM meets technical account ownership. You deploy agents and turn those insights into product improvements that scale. You're energized by the loop: deploy agents → drive outcomes → identify gaps → build platform improvements → repeat. * 3+ years in PM, solutions engineering, implementation, TAM, customer success engineering, or product ops * Experience with technical products and enterprise customers * AI-native mindset. You live in Claude Code, Cursor, and max out your LLM limits * You can scope webhooks, OAuth flows, and complex integrations * You ship features, write docs, run demos, and measure what matters * You've lived the problems customers are trying to solve. You know what "great CX" looks like * You can diagnose whether problems are technical, operational, or stakeholder-related and prioritize accordingly * You are comfortable advising CX leaders on organizational design, process optimization, and transformation strategy * Ability to work in North American time zones is a must * Own agent outcomes for strategic accounts end-to-end. * Deploy AI agents, drive automation rates, identify what's blocking progress, then build the platform fix * Work directly with enterprise CX leaders to design AI transformation roadmaps that you'll help execute * Turn deployment insights into platform capabilities that help every customer, not just the one you learned from * Build new agent capabilities that work seamlessly across platforms * Design evaluation systems that make our agents continuously smarter. QA suites, automated testing, performance monitoring * Run full launch cycles from internal testing to GA, including customer enablement * Demo your own products and co-sell alongside sales. You'll be known by name in our customer Slack communities * Competitive salary, equity, flexible remote work * Premium AI tools (ChatGPT, Claude, Perplexity Pro, Cursor) plus quarterly budget for new tools * Clear growth pathways into deeper specialization or team leadership * Meaningful impact. Your work directly shapes our product and company. * Globally distributed team working at the bleeding edge of CX and AI. * Great salary plus the opportunity for equity or stock grants. * Learning budget. If you're growing, so are we. * The thrill of building something new. Join us at a stage where your contributions matter most. * AI-fluency. Make AI your second nature. * Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades. The people who thrive here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain later. They're direct about feedback—both giving and receiving it—because they care more about getting things right than being polite. They maintain high standards while moving at startup speed, and they build real relationships with teammates because they know that's how great work gets done. When things get tough, they adapt and keep pushing forward. The people who thrive here treat AI like a natural extension of themselves. They've built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem. Everyone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new tools. But the magic happens in how we share knowledge. Demo days where someone shows off a clever workflows. Slack threads about which model handles a specific use case better. Learning from each other's AI workflows. At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application. Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Semgrep, the leader in code security for builders, empowers invention without friction. Teams catch, flag, and fix real issues before they ship, powered by security that learns as they build. Semgrep secures code as it’s written and provides guardrails that pave the road for developers to move fast and stay secure. Built for builders and trusted by security, Semgrep lives where developers work, delivering fixes without breaking flow, and giving security teams visibility, control, and confidence. Semgrep gets smarter as you build, with AI that learns your context to cut false positives and prioritize reachable vulnerabilities, validated by 95% of security reviewers across 6M+ findings. Semgrep makes zero false positives a reality with AppSec teams triaging 80% fewer false positives across Code and Supply Chain, dramatically shrinking the backlog. Founded in San Francisco and backed by Menlo Ventures, Felicis Ventures, Lightspeed Venture Partners, Redpoint Ventures, and Sequoia Capital, Semgrep is recognized by Gartner in Application Security Testing and is trusted by leading organizations, including Snowflake, Dropbox, and Figma. Learn more at ___. About the role You'll be an Enterprise Account Executive in one of the fastest growing products in the DevSecOps market, working with some of the best Application Security and Developer teams in the world. You'll be an astute ambassador for your customers while tenaciously growing Semgrep's business. We're looking for folks who are builders, and have done before and gain energy from building a region and community of customers who are passionate about Semgrep. Along the way, you’ll learn how to scale a sales organization and take a developer-centric security product to market. You will grow your career by being an early member of a high-growth startup backed by Sequoia Capital, Redpoint Ventures, and Felicis Ventures. As the company grows, so will your career opportunities. As a member of our team, you’ll be a part of the decisions that make an early-stage startup successful and your work will be critical to our mission. Every customer you onboard will have a measurable impact on their software security. We’re excited to see what you do. What you’ll do * Work with the large Enterprise customers in a variety of industries, from banking to software development SaaS companies and everything in between covering the West Coast * Own customer engagements end-to-end, from prospecting, to engagement, to close, and expansion * Once you land an account, you’ll onboard and grow them with additional products or increased Semgrep usage * Manage inbound leads with a lightning fast follow-up and diligently qualify opportunities * Achieve and exceed goals consisting of outbound phone calls, emails, product demos, and trials (Proof of Concepts) every quarter * Maintain accurate pipeline management with expert-level forecasting and execute a territory plan * Work closely with Customer Success and Product Management to ensure smooth launches and fuel future product growth You are ideal for this role if: * You have a proven track record of successfully selling security solutions to CISOs and other senior security executives within the West Coast United States region * You possess excellent verbal, written communication, and product demo skills * You are curious: you probe deep for customer pain-points and issues they’re trying to resolve with code security, and know how Semgrep can help * Your mantra is always-be-prospecting: the world of DevSecOps, and specifically, AppSec is rapidly changing. You strive to be an expert yourself and have access to Semgrep experts so, when you reach out to a prospect, they want to take your meeting * You are tenacious: build 4-5x pipeline, advance deals, work the organization chart, know how to align resources * You are resilient: you will take early morning or late evening customer calls and travel for customer onsite meetings * You have 5-10 years of sales experience in high pace environments with consistent quota achievement. You have closed multiple 6 or 7-figure deals a year, several years in a row within large Enterprise organizations. Bonus: relevant AppSec experience and/or early stage startup experience * You have excellent customer orientation: possess record breaking SLAs in responding to any and all customer needs * Are an expert in working asynchronously using Slack, Google Suite, email, video conferencing, etc. * You have the technical aptitude to become fluent in the Semgrep and the DevSecOps industry Compensation * The estimated starting annual salary for this position is $150,000 USD annually ($300,000 USD OTE). The actual base salary will be determined based on a number of factors, which may include job-related skills, relevant experience, qualifications, location, internal equity, and market data. In addition to base salary, total compensation may include equity, variable compensation, and benefits. We view equity as a meaningful part of our compensation philosophy and a way for employees to share in the long-term value they help create. * Compensation ranges are reviewed regularly and may be adjusted as the role, individual performance, or market conditions evolve. Location * This will be 100% remote position, however candidates must be geographically located on the West Coast United States. Our goal is to competitively and fairly compensate every Semgrep employee with a system that equally rewards those who are vocal and those who are less comfortable making demands during the final steps of the hiring process. To that end, we generate internal compensation bands that are used when discussing and negotiating salaries. We update these based on market data to make sure they’re above the average for comparable roles. We also invest in our employees’ well-being and long term success with comprehensive health plans, generous vacation time, 401k, learning stipends, and more. Our benefits are for everyone, so that you’re taken care of, and we work with individuals to make sure they have what they need, whether that’s quiet work space, adjusted hours, or something else. We have people from France and the Philippines, physics and philosophy, formal methods research and full fledged corporations. We’re new parents and new grads, aspiring authors and aspiring Americans, dog lovers and dogfooders. We get together often to bike, bake, and meet up in parks. In our interactions, we believe respect and honesty go hand in hand, and prioritize both. Semgrep is an equal-opportunity employer seeking a diverse range of backgrounds. We value who you are — including your cultural heritage, your socioeconomic status, your age, your race, your gender, your sexual orientation, your disabilities. We value what’s vitally important to you — your family, your religion, your politics. We value what you love in this world — your music, your weekend pursuits. We believe in welcoming varied professional backgrounds, educations, and interests. If you’re exceptional in your role, believe in Semgrep’s mission, and treat Semgrep’s values as your own, you belong here. Please Note: For US-based roles open to remote work, we are currently able to hire employees in the following states only: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Missouri, Nebraska, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Virginia, Washington, and Wisconsin.

Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI. Founded in 2022, we’ve grown rapidly by building infrastructure purpose-built for modern AI workloads. Our platform enables teams to move from experimentation to deployment with flexibility across cloud, on-prem, and hybrid environments. As a remote-first, globally distributed company, we are building the infrastructure layer that powers the next generation of AI systems. We are seeking a strategic and execution-oriented Head of Partnerships to join our team. As the first dedicated hire in this function, you will be responsible for systematizing and scaling our existing organic traction into a powerful force multiplier for growth. You will design and lead our partnership ecosystem across three primary pillars: Referral Partners, Reseller/Marketplaces, and System Integrators. • Referral Partner Ecosystem: Identify and recruit complementary vendors in the AI/ML ecosystem (tooling, platforms, and consulting) to build bidirectional referral engines and co-marketing initiatives., • Channel Revenue & Marketplaces: Lead our presence in major cloud marketplaces (AWS, Azure, GCP) and manage relationships with technology distributors and VARs to tap into enterprise procurement workflows., • System Integrator (SI) Strategy: Build joint solution programs with GSIs and boutique AI consultancies, enabling them to bundle Runpod infrastructure into complete "AI development lifecycle" solutions for enterprise customers., • Ecosystem Development: Scale partnerships as a force multiplier for growth, allowing Runpod to expand its market reach without proportional headcount expansion., • Cross-Functional Collaboration: Work closely with Sales, Product, DevRel and Marketing to ensure partnership leads are seamlessly integrated into our hybrid PLG/SLG motion. Requirements: • 7+ years of experience in partnerships, business development, or ecosystem growth, with at least 2+ years operating at a senior or leadership level., • AI/ML Domain Expertise: Demonstrated understanding of the AI infrastructure market, adjacencies across the dev lifecycle, and the industry broadly., • Partnership Experience: Proven track record of managing Cloud Marketplace co-sell motions and building relationships with System Integrators., • Execution Focus: A "player-coach" mentality, capable of both high-level strategy and hands-on partner recruitment and team management., • Proven track record of building and scaling strategic partnerships and impact., • Experience negotiating complex commercial agreements and long‑term strategic deals., • Ability to operate at both a strategic and hands‑on execution level in a fast‑moving startup environment., • Excellent communication, presentation, and stakeholder‑management skills., • Successful completion of a background check. What You’ll Receive: • The competitive base pay for this position ranges from $150,000 - $170,000 usd. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location, • Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside., • Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents., • Flexible PTO- take the time you need to recharge, • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication, • Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale., • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic. You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand. The Solution Engineering team at Metronome is a technical group that sits at the intersection of sales, growth, product, and R&D. In simple terms, we own the technical side of the customer lifecycle all the way from the very first discovery call through demos, POCs, technical scoping, and handover to our post-sales groups. We own the technical win for enterprise deals, from first discovery through technical close and handoff. As a member of the Solution Engineering team, you’ll primarily be focused on bringing on new enterprise customers. • Using proficient discovery to understand what challenges our prospects face in billing, launching new products, pricing & packaging, quote-to-cash, customer experience, and related areas., • Telling a clear value story about how and where Metronome solves those challenges and creates opportunities., • Planning, building, and running customized demos of Metronome for buyers with many different personas (engineering, product management, operations, finance, etc)., • Building relationships with people at our prospect organizations, from day-to-day operators to C-Suite executives. We believe in meeting our customers in-person whenever possible., • Designing integrations of Metronome into prospect systems and consultatively influencing the direction of our prospects’ pricing and packaging., • Running tight Proofs of Concept with clearly-defined success criteria that get us to the technical win., • Ensuring a proper handoff to our post-sales Professional Services, Solutions Architecture, and Growth counterparts. …all of this with prospects at the scale of our most strategic current customers (like Confluent, Databricks, OpenAI, and Anthropic). Expect these engagements to be complex, deep, technical, and most of all interesting. Metronome directly influences how the internet monetizes - AI is an obvious current example - and our group is on the front lines driving this influence with our prospects. Metronome is a startup. As such, there’s a lot still to figure out and tremendous room for high-agency people to impact our direction and strategy, build processes from zero to one, and generally make a difference. If this excites you as much as it excites us, let’s talk. • 5+ years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like solution engineering, solutions architecture, technical account management)., • Experience running complex sales cycles with enterprise tech companies., • Experience in fast-moving startup environments that value high agency., • Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders., • Excitement for building and improving GTM playbooks and processes. We care more about demonstrated impact and learning velocity than checking every box. • Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc., • Experience as a software engineer, product manager, or in other technical roles., • Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or selling as a founding or early salesperson at a startup., • Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts. The estimated salary range for this role is $150,000 - $250,000 OTE. In addition to your salary, Metronome offers a competitive total rewards package, including but not limited to market-benched equity, incentive pay, comprehensive health benefits, and other benefits listed below. The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time. We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk! for Full-time employees: • Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership, • Paid parental leave, • FSA (Flexible spending account), • Retirement planning - Traditional and ROTH 401(k), • Flexible time off, • Employee assistance program (mental health benefits), • Culture where personal growth is highly valued We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The Role This role is remote, with 50% travel to the states we have cultivation/production facilities, primarily travel will be in mid-west and east coast but could be in any of the 14 states we operate. GTI just keeps growing and growing!We'reseeking a logistical genius and construction management guru to overseeCPGconstruction projects. As a Construction Project Manager for GTICPG, you will be responsible for serving as the liaison between GTI HQ and ourCultivation/Processing Facilitybuild-outs in the field ensuring scope of work is executed, quality of brand is maintained, timelines are beat, and budgets are always in the green! You should have off thechartscommunication skills to work with sub-contractors/vendors and your teammates alike. As a proven Construction PM, you have managed 20+ projects at a time working across a national landscape. Responsibilities Manufacturing Facility Construction (Primary Focus) • Lead full lifecycle construction of manufacturing facilities from site feasibility through commissioning and turnover, • Oversee build-outs for:, • Commercial production kitchens, • Infusion and formulation labs, • Packaging and labeling lines, • Automated filling and bottling systems, • Vaults and finished goods storage, • Cold storage and environmental-controlled rooms, • Coordinate sanitary design standards and cGMP-aligned construction, • Ensure compliance with:, • Local health department regulations, • OSHA requirements, • State cannabis manufacturing regulations, • Food-grade and pharmaceutical-grade standards where applicable, • Manage integration of:, • Process utilities (compressed air, steam, chilled water), • High-capacity electrical infrastructure, • HVAC systems for temperature and humidity control, • Cleanable wall/ceiling systems and floor coatings, • Oversee equipment procurement, vendor coordination, installation, and startup sequencing, • Lead commissioning and operational readiness efforts with site manufacturing teams Extraction Facilities (Secondary Focus) • Support construction of:, • Hydrocarbon, ethanol, CO, and solventless extraction rooms, • Post-processing and refinement labs, • Solvent storage and recovery systems, • Coordinate C1D1 / C1D2 rated spaces and hazardous electrical systems, • Ensure compliance with NFPA, fire code, and AHJ requirements, • Manage specialized HVAC and gas detection systems Cultivation Facilities (Secondary Focus) • Support build-outs of:, • Flower, veg, and propagation rooms, • Drying and curing spaces, • Irrigation and fertigation systems, • Environmental control (HVACD) systems, • Coordinate high-load mechanical systems and infrastructure upgrades Core Project Management Responsibilities • Direct all phases of construction management:, • Feasibility and due diligence, • Budget development and cost control, • Scheduling and resource planning, • Design coordination, • Field execution, • Commissioning and close-out, • Develop resource-loaded critical path schedules, • Prepare and manage capital budgets and cashflow projections, • Act as single point of contact between HQ, site leadership, engineering, vendors, contractors, landlords, and governing authorities, • Track project performance across cost, schedule, scope, and quality metrics, • Identify and mitigate operational and regulatory risk, • Maintain strict adherence to corporate quality, safety, and brand standards Qualifications • Bachelor's degree in engineering, Construction Management, Architecture, or related field, preferred, • 5+ years of project management experience, preferred, • Preferred experience with:, • Controlled Environmental Agriculture (CEA), • Greenhouse or indoor grow facilities, • High-capacity HVAC and mechanical systems, • Industrial electrical distribution systems, • Experience managing multi-site, multi-state expansion programs, • Strong understanding of environmental controls and agricultural infrastructure preferred Technical Skills • Proficient in construction management software such as:, • Primavera P6, • Procore, • Timberline, • PlanGrid (or similar), • Advanced Microsoft Project and Excel (budget tracking, forecasting, modeling), • Ability to interpret mechanical, electrical, irrigation, and environmental control drawings, • Highly analytical and systems-oriented, • Strong critical thinking and problem-solving capabilities, • Comfortable managing 15-20+ concurrent projects nationally, • Effectivecommunicatoracross operations, engineering, compliance, and executive leadership, • Operates with professionalism and integrity, • Must pass all required background checks, • Must remain compliant with all applicable state and company regulations, • Flexible schedulerequired, including occasional evenings/weekends during critical project phases

We're looking for a VP/Director of Technical Operations to own the reliability, scalability, security, and operational excellence of Shopmonkey's platform. This is a senior leadership role sitting at the intersection of engineering and infrastructure — responsible for the teams and practices that keep our product running at the highest levels of performance and trust. This is not a title for someone who manages from a distance. You will be deeply embedded in the technical and organizational fabric of the company. You'll bring strong opinions about how infrastructure should be built, how incidents should be managed, how security posture should evolve, and how DevOps culture creates faster, safer product delivery. You'll own multi-year roadmaps, manage and grow a team of strong individual contributors, and partner closely with Product, Engineering, and Security to translate business priorities into operational reality. Please note for San Francisco-based area candidates, this would be a hybrid role with 2-3 days/week in office for collaboration and connection. • Define and enforce SLOs, SLAs, and error budgets across Shopmonkey's production systems., • Lead incident management end-to-end: on-call frameworks, blameless postmortems, and systemic remediation., • Drive observability maturity — OpenTelemetry, Prometheus, and the dashboards and alerts that give every team a clear signal., • Ensure 99.9%+ availability for a platform processing critical business operations for thousands of shops., • Own Shopmonkey's GCP-based cloud infrastructure: provisioning, scaling, cost optimization, and architectural evolution., • Lead the internal platform team that builds developer tooling, CI/CD pipelines, and deployment infrastructure that accelerates every engineering squad., • Champion infrastructure-as-code practices, making our environments reproducible, auditable, and fast to provision., • Partner with senior engineers on scalability decisions as we grow our customer base and data volumes., • Own the engineering infrastructure and software budget as well as vendor relationships., • Own the technical security posture of the platform: vulnerability management, secrets management, network security, and hardening., • Lead compliance programs and certifications relevant to Shopmonkey's enterprise customers and growth trajectory (SOC 2 Type II, and beyond)., • Build a culture of security that is embedded into the development lifecycle — not bolted on at the end., • Treat compliance not as a checkbox but as a multi-pillar investment that compounds trust with customers over time., • Evangelize and operationalize DevOps principles across engineering: CI/CD, feature flags, progressive deployment, automated testing infrastructure., • Drive down time-to-deploy, mean time to recovery (MTTR), and toil across the org., • Partner with engineering leadership to ensure platform investments directly accelerate squad velocity., • Build, retain, and grow a high-performing team spanning DevOps, SRE, Platform Engineering, and Infrastructure., • Define org structure, hiring plans, and career ladders for TechOps disciplines., • Develop managers and senior ICs; establish a culture of ownership, psychological safety, and continuous learning., • Lead with a servant-leadership mindset — remove blockers, amplify great work, and hold the bar high., • 10+ years in infrastructure, platform engineering, SRE, or DevOps — with at least 4–5 years in a senior leadership role (Director or VP level), • Proven experience owning production reliability at a SaaS company with significant scale and uptime requirements., • Demonstrated track record in building and evolving DevOps/platform engineering organizations from the ground up or through significant transformation., • Experience leading cloud-native infrastructure on GCP, AWS, or Azure — with deep familiarity with Kubernetes, container orchestration, and managed cloud services., • Prior ownership of security and compliance programs (SOC 2, ISO 27001, or similar); able to fluently translate security requirements into engineering work., • Experience in companies ranging from growth-stage to mid-scale SaaS ($50M–$500M ARR range), where you've had to build structure while maintaining velocity., • Strong working knowledge of modern observability stacks (OpenTelemetry, Prometheus, Grafana, Datadog, or equivalent)., • Fluency in infrastructure-as-code tooling (Terraform, Pulumi, or equivalent)., • Solid understanding of CI/CD architectures, deployment strategies (canary, blue/green, progressive rollout), and release engineering., • Comfortable reviewing architectural decisions at the system design level and contributing to technical roadmaps alongside principal engineers., • Familiarity with data infrastructure considerations (managed databases at scale, streaming platforms like NATS/Kafka, ClickHouse-style OLAP)., • Exceptional communicator who can contextualize technical risk and infrastructure investment in business terms for a C-suite audience., • Track record of building inclusive, remote-first teams with strong async communication habits and high accountability., • Able to operate in ambiguity — defining the problem, structuring the org, and making progress before the perfect playbook exists., • Sound business judgment: able to sequence investments, make trade-offs between speed and stability, and push back when priorities don't make sense. In the United States the range is typically $200,000 to $260,000 with bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included. Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status: • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date, • Short term and long term disability, • Employee assistance program, • Reimbursement for a personal health and wellness membership, • Generous parental leave, • 401(k) available upon hire, • 11 paid holidays, • Flexible time off - take the time off you need!, • Matching donations for approved charitable organizations, • Group volunteer efforts Check out our ___, ___, or ___ about what it’s like to work at Shopmonkey. Join our team of ___ who love what they do, and change the auto industry by helping every shop thrive. The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience. Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B. In 2021 Shopmonkey ___ a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. In 2022, Shopmonkey ___ #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in ______, and ___! Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at ___. Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for: • Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications., • Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer., • While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s ___ page, or our official ___ The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from ___ and ___. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.

Fluent Software Group is part of Valsoft Corporation’s family of operating groups, a global leader in acquiring and growing vertical market software companies. We focus on specialized industries where deep expertise truly makes a difference. At Fluent, we provide founders and their teams with a long-term home—preserving their culture and momentum while unlocking access to new resources, technology, and proven operational playbooks that support sustainable, long-term growth. Fluent is building a growing portfolio of AI-powered products. This role will be dedicated to one of the following products, depending on business needs and candidate fit: We are looking for an AI-native Developer to join Fluent and take end-to-end ownership of one AI product. You will work on a production system used by real customers, building and shipping features, contributing to architectural decisions, and helping scale the platform in a live environment. This is a high-impact role with meaningful ownership from Day 1, offering the chance to go deep on a single product while being part of a broader AI-first organization. • Build and ship production features across the frontend and backend, • Develop operator dashboard UI components (Next.js, React, TypeScript), • Design and implement API endpoints and backend logic (Bun/Elysia, PostgreSQL), • Integrate with external enterprise APIs and internal AI services, • Write and maintain tests for critical workflows, • Own and evolve key product areas, including the approval queue, • Build and refine SLA tracking, escalation logic, and operator workflows, • Create analytics views for call patterns, approvals, and performance metrics, • Support live production operations during the enterprise pilot, • Monitor, debug, and resolve issues in a real-time AI system, • Respond to operator and stakeholder feedback, • Improve system reliability, observability, and performance, • Work closely with senior engineers on architecture and technical decisions, • Participate in code reviews (giving and receiving feedback), • Document systems and features to support long-term maintainability, • 2+ years of professional software development experience, or equivalent high-impact project experience, • Strong working knowledge of JavaScript and TypeScript, • Hands-on experience with React and/or Next.js, • Solid understanding of REST APIs and relational databases, • Experience using AI coding assistants (Cursor, Copilot, Claude, ChatGPT) as part of your daily workflow, • Comfortable owning features end-to-end, from requirements through deployment, • Experience with PostgreSQL or other relational databases, • Familiarity with Tailwind CSS or component libraries, • Exposure to voice AI, conversational AI, or real-time systems, • Experience with enterprise integrations and production environments, • Open-source contributions or side projects you can share High Autonomy, High Impact: Own meaningful work from Day 1 Serious Career Growth: Exposure to enterprise systems, scaling products, and AI-driven platforms Learning-Driven Culture: Work alongside senior engineers using modern, AI-native workflows Entrepreneurial Energy: Build real products, not legacy systems Competitive Offer: Compensation, health, dental, vision, PTO, and more Team-First Mindset: Collaboration, knowledge sharing, and global connections Help us scale an AI-powered enterprise platform—without losing the speed and ownership of a startup environment. At Fluent and Valsoft, your work will ship, scale, and make an impact from Day 1. #FluentSoftware

Own the financial engine behind our two-sided ads marketplace. At Thanks, we’re building a customer-first monetization platform that delivers growth without compromise - for advertisers, publishers, and consumers. We power growth for the world’s leading brands, delivering tens of millions of high-value “thanks” moments every month. We’re hiring a Senior Accountant to own the day-to-day financial operations of the business, with a particular focus on revenue, billing, and financial accuracy. This is a foundational role. You’ll manage how money moves through a complex, two-sided marketplace – across advertisers, affiliate platforms, and partners – ensuring everything is accurate, reconciled, and on time. You’ll work closely with our Fractional CFO, but operate independently day-to-day. You’ll bring structure, reliability, and clarity to a critical part of the business. What you’ll do Own revenue, billing, and reconciliation: Manage end-to-end billing across advertisers and partners – including invoicing, payouts, and reconciliation across affiliate platforms (e.g. Impact, Rakuten). Ensure revenue is accurate, traceable, and complete. Run clean, reliable financial operations: Own accounts payable and expense management. Ensure invoices are captured, approved, and paid on time. Build simple, effective processes that provide visibility and eliminate errors. Support month-end close and reporting: Maintain clean, current books and support the monthly close. Partner with the Fractional CFO to deliver clear, reliable reporting and investor-ready outputs. Own US payroll and compliance hygiene: Manage payroll via Rippling and ensure core US tax and compliance obligations are handled correctly. Keep processes clean, documented, and under control. Improve systems and reduce manual work: Identify and implement improvements across the finance stack. Reduce manual inputs, streamline workflows, and build processes that scale. Operate as a problem-solver: Work through ambiguity, resolve discrepancies, and keep things moving without waiting for perfect inputs. What we’re looking for • 3–6 years’ experience in accounting or finance, with strong foundational training, • Degree-qualified in accounting, finance, or similar, • Experience handling revenue, billing, invoicing, or reconciliation, • Experience operating in fast-moving, ambiguous or unstructured environments (startup, scaleup, or consulting), • Comfortable working with multi-party or performance-based revenue flows (e.g. marketplaces, affiliate, adtech, fintech), • Strong grasp of core accounting processes (AP, AR, month-end close), • Comfortable owning processes end-to-end and being accountable for outcomes, • High attention to detail with a focus on accuracy and completeness, • Ability to identify issues, work through ambiguity, and resolve discrepancies independently, • Track record of improving processes and reducing manual work, • Experience with accounting tools such as Xero, QuickBooks, or similar, • Experience with affiliate platforms (e.g. Impact, Rakuten, CJ, Partnerize), • Exposure to multi-entity or multi-currency environments, • Background in adtech, marketplaces, or performance-based revenue models, • Strong preference for US West Coast-based candidates to enable effective collaboration across time zones, • Open to other US locations for exceptional candidates, • Remote-first, with a high degree of trust and ownership Why Thanks? What makes this role different: Own a critical part of the business: Revenue, billing, and cash flow are core to how we operate. You’ll own how this works day-to-day. Operate with autonomy and support: Work independently day-to-day, with guidance from an experienced Fractional CFO. Foundational role with real impact: You’re building a system that scales. High standards, low ego: We operate with urgency, clarity, and empathy. Competitive package: Competitive salary plus ESOP, with scope to grow your role as the company grows. Built for flexibility: Remote-first US team with clear expectations and high trust. We’re building something deliberately - not copying what already exists. If you’re someone who takes ownership, solves problems, and cares about getting the details right, we’d love to hear from you. Let’s build something extraordinary together.

As a Customer Support Associate, you'll provide best in class service for our Aidin users in hospitals and provider facilities throughout the United States. You'll manage daily engagements through email, chat, and over the phone, providing subject matter expertise and escalating complex issues when needed. You'll work with a team committed to delivering on Aidin's promise, to create a health ecosystem where patients transition, on-time, to the best provider every time. The role reports to the Senior Director, Client Operations. A successful Customer Support Associate will demonstrate the ability to: • Bring a high level of confidence, a high fidelity of execution, and a high capacity for problem solving to our engagements with customers., • Develop a deep empathy for our customers, reflecting our belief that every interaction is an important, must-win opportunity., • Work collaboratively in a fast-paced environment that embraces change as a core strength in the delivery of great customer support., • Thrive in a startup environment, ambitious about your professional growth, owning the outcomes of your work, and finding opportunities to improve yourself and your team daily. Day-to-day, you will: • Answer emails, chats, and phone calls from our customers., • Develop an expert working knowledge of Aidin products and services., • Collaborate with teammates to ensure accurate reporting, appropriate coverage of our channels, knowledge sharing, and the gathering of customer feedback for other departments and functions at Aidin., • Contribute to efforts across Aidin, including, but not limited to, onboarding and training new customers, supporting our pre-cert workflows, and engaging as needed in a wide variety of tasks in support of our growing business., • Show up, ready to deliver your best, with a relentless optimism and can-do spirit that is reflected in everything you do. What you’ll bring: • 3+ years of experience in customer support., • Ambition for growing your professional career in technology., • Curiosity and problem-solving skills that foster a sense of ownership and pride in providing solutions to complex situations., • A positive attitude, that includes self-reflection and continuous improvement as core principles., • Adaptability and resilience in a dynamic environment, with a collaborative approach to achieving results., • Startup, B2B SaaS technology, and/or Healthcare IT domain knowledge strongly preferred. Culture and Values: At Aidin, our team is guided by four core values that shape everything we do: • Lead, Do Not React: Think big-picture, long-term, and do the right thing. We want team members who take initiative and lead with vision, rather than simply reacting to circumstances, • Make a Difference: For us, outcomes are everything. Be the solution. We value making a tangible impact through every event and initiative, • Embrace Uniqueness: Boldly be who we are. Individuality and authenticity are strengths that we bring to our work, • Celebrate the Doer: We celebrate action and the people who make it happen. If you thrive on taking initiative and seeing real results, you’ll fit right in About Aidin The Aidin platform enables efficient and effective care coordination, helping to ensure that patients are matched with the highest-quality post-acute care providers. Our cutting-edge platform is designed to improve patient outcomes - reducing length of stay, streamlining care coordination, reducing readmissions, and enhancing communication between patients, their families, and their care teams. Commitment to Diversity At Aidin, we strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

About Cents Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in! • Work with senior engineering leadership and the Revenue Product Manager to define and scope high-impact revenue-driving projects that improve operational efficiency and scale, • Lead and manage a team of full-stack engineers (a mix of in-house leads and full-time overseas developers) to deliver results at a high level of quality, • Make hands-on code contributions to your team's projects, balancing leadership with technical execution (~50/50 split), • Own the backend development for internal tools and platform capabilities that serve Revenue Operations, Sales, Customer Success, and Finance teams, • Design, build, deploy, and maintain highly resilient and scalable systems that power customer lifecycle visibility, activation workflows, billing and pricing systems, and expansion/upsell tooling, • Build and optimize systems that automate manual or fragmented internal processes, improving team efficiency and time-to-insight, • Guide the growth and development of engineers with mentoring, training, and performance management, • Drive cross-team collaboration and knowledge-sharing to break down silos between engineering and GTM teams, • Ensure seamless data integration across internal systems, CRM, billing platforms, and the core Cents product, • Collaborate with Design to create intuitive internal-facing interfaces that increase adoption, improve onboarding, and drive transparency across teams, • 5+ years of experience building business- and consumer-facing applications, • Expert-level knowledge of backend frameworks, specifically Node.js (Laravel experience a plus), • Strong proficiency in TypeScript for both backend (___) and frontend (React) development, • Experience building internal tools, admin systems, or operational platforms that support GTM or revenue operations, • Demonstrable systems thinking skills., • Understands that internal tools are only one part of a larger system connecting customers, operations, and product, • Strong background in API design and integration., • Knows what 'good' looks like and can drive platform connectivity through thoughtful API strategy, • Experience with AWS services (Lambda, SQS, EC2, RDS) and cloud-based backend architectures, • Deep understanding of data integration and synchronization, especially when connecting CRM, billing, and product systems, • Experience with PostgreSQL and NoSQL databases (DynamoDB, Redis), • Excellent problem-solving, analytical, and organizational skillsFluent verbal and written English skillsPassion for learning and coaching others, • A positive approach to your work, and treat others well, • Strong communication skills, • Able to clearly express opinions on product design, while respecting the thoughts and opinions of their peers, • Proven ability to communicate and collaborate effectively with engineers and non-engineering stakeholders alike, • Experience with billing systems, subscription management, or payment platforms (Stripe, Chargebee, etc.), • Familiarity with CRM platforms (Salesforce, HubSpot) and integrating them with internal systems, • Experience building customer lifecycle tracking, activation funnels, or churn prediction systems, • Background in vertical SaaS or SMB-focused productsPrior experience at a Series B-D startup navigating growth and technical scaling, • Take a user-focused approach to development and care about solutions that are robust, scalable, and easy to use, • Thrive in a fast-paced, collaborative environment and enjoy working closely with cross-functional partners and teammates$180,000 - $230,000 a yearWe are targeting a candidate in New York City who can be in our office 3 days a week, however, we are also open to remote if you are not within a commutable distance. Benefits and PerksWe offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.

• Flexible position with option to work In-person (in San Luis Obispo, CA, Denver, CO, Nashville, TN, Salt Lake City, UT, or Jackson Hole, WY) or fully remote, • Large equity stake + competitive salary + benefits, • Will work directly with the VP build the CS function from ground up, • Full-cycle customer success including onboarding, implementation, expansion, and retention, • You have knowledge, experience and/or interest in working with and for customer marketing/advocacy teams, product marketers, and content marketers, • You are passionate about evangelizing the customer marketing/product marketing space, • You are empathetic and highly driven to make customers successful, • You understand how customer pain points can help drive product development and business growth, • You have excellent project management and communication skills, and are confident juggling many high priority customers, • You’re highly adaptable, easily acclimating to a growing startup environment, • You have a growth mindset and view setbacks as learning opportunities, not failures, • You’re excited to create, shape and improve new processes and workflows, • You've built Customer Success/Account Management playbooks or processes in both 1:1 and 1:many motions, • You’ve led onboarding, implementation, and renewal conversations with enterprise clients - you understand how to liaise /project manage with both C-levels and entry-level employees alike, • Be the primary point of contact for new customer implementations, including managing various stakeholders, client expectations, scope, and success criteria, • Drive onboarding by running training sessions for end users across marketing, sales enablement, and content to ensure they see maximum value out of UserEvidence, • Learn the product inside and out to be a trusted advisor to our customers, • Drive adoption, retention, and expansion for existing client base, • Identify new expansion and cross-sell/upsell opportunities, partner with Sales counterparts to close renewal deals, • Proactively identify customers who aren’t maximizing their usage and create action plans to reach success, • Find repeatability in processes and build documentation to help scale the CS/AM function, • Build self-serve materials (help articles, video tutorials, and more), • 3-5 years experience in a customer-facing role, ideally in a B2B SaaS startup environment, • Experience defining and executing on end-to-end customer success strategies (implementation/kickoff, project management, engaging/reengaging stakeholders, identifying/mitigating churn risk), • Strong presentation skills - ability to command a room of C-levels and ICs alike, • Strong empathy and ability to connect with others and understand their situation, • Intellectual curiosity - you have the ability to create, understand systems, and experiment/tinker to figure out better ways of doing things, • Competitive comp, bonus, and equity plans, • Flexibility to ber in person (in San Luis Obispo, Nashville, Denver, SLC, Jackson Hole) or fully remote, • Health+Dental+Vision Insurance for you (and any dependents), • Incredible training and career growth opportunity

Job Description Arlo is rebuilding health insurance from the ground up using AI. The healthcare experience today is expensive, confusing, and often so frustrating that people delay the care they need. We’re changing that by reimagining what a health plan should be: a proactive partner that enables health rather than denying it. Our AI-native platform delivers continuous, personalized support for members—helping them navigate benefits, schedule appointments, access high-quality care, and avoid financial fear. Powered by the industry’s most advanced risk-pricing engine, Arlo is already scaling fast: we’ve grown to $XXXM in premiums, cover tens of thousands of people, and see accelerating demand across brokers, employers, and partners. Backed by Upfront Ventures, 8VC, and General Catalyst, our team combines deep industry expertise (Palantir, YC) with the ambition to modernize a $1T market. About the Role Arlo is seeking an experienced and highly organized Executive Assistant to support our co-founders. This role sits in a fast-paced, ever-evolving environment, taking ownership of complex scheduling, confidential communications, and critical projects with both precision and discretion. This person will act as a force multiplier for the CEO, enabling an increased focus on company priorities and ensuring smooth daily operations. This is a hybrid or onsite position based in New York City, offering a salary range of $60,000–$90,000, depending on experience. Key Responsibilities Executive Support * Serve as a trusted gatekeeper and assist the CEO’s communications—internally and externally. * Proactively manage demanding and dynamic calendars, coordinate meetings, prepare agendas, and ensure all priorities are addressed with efficiency. * Assist with recruiting coordination for co-founder interviews. * Organize complex travel arrangements and logistics for primarily domestic travel. * Support the CEO in preparing presentations, reports, and executive summaries as needed. Project Coordination & Follow-Up * Track key projects, action items, and deadlines, ensuring follow-ups happen seamlessly and nothing falls through the cracks. * Assist with board meeting prep and materials. * Collaborate with teams across the company to facilitate cross-functional communication and information flow. Office & Event Management * Support onsite office operations and help orchestrate executive team events, off-sites, and special projects. * Handle sensitive and confidential information with the utmost discretion. Qualifications * 2+ years of experience as an Executive Assistant, preferably supporting C-level executives * Exceptional organizational, time management, and multitasking skills; thrives in structured and unstructured environments. * Excellent written and verbal communication skills—confident interfacing with senior leaders, partners, and stakeholders. * Proficiency with Notion, Google Workspace, Slack, and modern workplace tooling. * Comfortable using AI to automate and improve processes. * Discreet, adaptable, resourceful, and proactive with a strong attention to detail. * Experience working in a fast-paced startup, tech, or growth-driven environment strongly preferred. * Located in or willing to relocate to New York City; able to work onsite or hybrid as needed. Compensation & Benefits * Salary range: $60,000–$90,000 (based on experience) * Hybrid or onsite role in New York City * Comprehensive health, dental, and vision coverage * Generous PTO and paid holidays * Dynamic, mission-driven team and the opportunity to have a direct impact at a fast-growing company Why Join Arlo: * High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company. * Join an important mission: Your work directly influences how people access care and improves lives at scale. * Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity. * Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare. * High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process. Arlo is an equal opportunity employer. We do not discriminate based on age, race, color, creed or religion, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, status as a victim of domestic violence, or arrest or conviction record, as defined under New York State law.

Job DescriptionAbout the OpportunityThis is an opportunity for an intelligent and diligent Executive Assistant to work alongside a top agent at Brown Harris Stevens. Our client is seeking a highly organized and experienced Executive Assistant to support her and her dynamic team. This role is essential to ensuring the seamless day-to-day operation of the business, managing communication, calendar coordination, transaction support, and high-level administrative functions. We are looking for a candidate with 5+ years of experience in a similar role, ideally within the real estate industry, and a proven track record of thriving in fast-paced, high-volume environments. Familiarity with the tools and platforms used in modern real estate operations is a must.Responsibilities: • Manage, prioritize and respond to incoming emails via Outlook. This includes handling inquiries, directing to the appropriate personnel or responding as the team lead., • Provide administrative support, including transcription of dictations, texts & hand written notes, calendar management and scheduling appointments., • Assist in the preparation and organization of meetings and client reports., • Prepare and edit documents as required, such as REBNY Financial Statement, board package, vendor quotes, etc., • Maintain/organize online files, documents and records using One Drive, Box.com, Monday.com and Cloze., • Collaborate with various teams members to facilitate cross-functional communication and deal flow., • Provide end of day update to team lead with high level information of deal status and what is still outstanding for the day., • Handle confidential and sensitive information with discretion., • Occasionally travel to various Manhattan locations as needed.Requirements:, • 5+ years of experience as an executive assistant, administrative assistant or similar role within real estate., • Experience in a startup or fast-paced environment strongly preferred, or at least NYC real estate with a high volume. The team typically does 200M+ in sales, 80+ in transactions., • Proficiency with technology and quickly getting up to speed with platforms used to run the business (Microsoft Office Suite, Box.com, Monday.com and Cloze)., • Strong organizational and time management skills., • Proven problem-solving skills and excellent verbal/written communication skills., • Attention to detail and accuracy with the ability to multitask/prioritize tasks effectively., • Proactive work attitude.

Job Description BURKE+CO. THE GIST: Our client, a high-growth tech startup building a purpose-driven AI platform, is seeking a highly polished & adaptable Executive Assistant to support the President and a Senior VP. This is a critical, high-visibility role requiring exceptional emotional intelligence, sound judgment, and the ability to seamlessly navigate two senior leaders with distinct working styles and priorities. This role offers rare exposure and real impact! You’ll be more than just an executor—you’ll act as a true partner, anticipating needs and helping drive efficiency at the leadership level. THE NITTY GRITTY: • Provide comprehensive executive support to the President and VP, including complex calendar management, meeting coordination, and travel planning, • Act as a strategic partner, anticipating needs and proactively solving problems before they arise, • Serve as a gatekeeper and liaison, managing communication across internal and external stakeholders, • Prepare materials for meetings, presentations, and key initiatives, • Coordinate logistics for internal events, offsites, and leadership meetings, • Adapt quickly to shifting priorities in a dynamic, high-growth environment, • Build strong working relationships while tailoring support to each executive’s preferences and style THE ESSENTIALS: • 5+ years of experience supporting senior executives, ideally within high growth tech companies, venture capital, or hedge funds, • Exceptional professionalism, communication skills, and executive presence, • Strong emotional intelligence with the ability to navigate different personalities effectively, • Highly organized, detail-oriented, and proactive, • Resourceful problem-solver with a “no task too big or small” mindset, • Comfortable working in a fast-paced startup environment with ambiguity and change THE CHERRY ON TOP: • Gain a front-row seat to how a company grows, makes decisions, and operates at a senior level, • Join a company during their exciting upwards trajectory! LOCATION: New York City (Onsite) COMPENSATION: $150k-170k base salary + bonus + equity + benefits (exact compensation will vary based on skills, experience, and expertise) What are you waiting for? BURKE UP! Email your resumes today to You can view our other open jobs at: (Refer a friend + get a taste of our generous referral bonus program! *Compensation is aligned with experience, level, and role scope. Most offers fall within the mid-range, with the top of the band generally reserved for candidates with extensive, directly relevant backgrounds. Leveling is determined during the interview process

Job Description BURKE+CO. THE GIST: Our client, a well-backed AI start up, seeks an impressive Executive Assistant to support their Chief of Staff & the office of the CEO. This role will expertly handle all of their day to day administrative needs, establish new processes, and act as a strategic member of the team. The ideal candidate has experience supporting leadership at a early stage startup, venture capital firm/hedge fund, or hypergrowth tech company. This is an amazing opportunity to join an exciting, cutting-edge company as they embark on their upwards trajectory! THE NITTY GRITTY: • Act as an extension of the Chief of Staff & Office of the CEO with professionalism & polish, • Expertly prioritize their time, oversee calendar management, organize meetings, and address scheduling conflicts, • Coordinate travel and prepare itineraries, • Manage email inbox and respond to internal & external communications with a sense of urgency & professionalism, • Assist with recruiting efforts, schedule interviews, and interact with candidates, • Plan company events, offsites, and meetings, • Keep track of projects, note important action items, and send corresponding follow-ups, • Prepare presentations and meeting materials, • Track and process expenses, • Assist with various tasks and projects, as needed THE ESSENTIALS: • 2+ years of experience as an Executive Assistant, • Bachelor's degree required, • Experience working at an early stage startup, venture capital firm/hedge fund, or hypergrowth tech company, • Self-starter with the ability to thrive in a high-growth environment, • Strategic & process-oriented mindset, • Clear & concise communication style, • Superb organizational skills, • Adaptable nature and ability to shift priorities as needed THE CHERRY ON TOP: • Opportunity to join a well-funded startup as they scale to the next level, • Work alongside a bright & innovative team! LOCATION: New York City – Flatiron District (Onsite) COMPENSATION: $120k - 160k base salary + equity + benefits (exact compensation will vary based on skills, experience, and expertise) What are you waiting for? BURKE UP! Email your resumes today to You can view our other open jobs at: (Refer a friend + get a taste of our generous referral program!) *Compensation is aligned with experience, level, and role scope. Most offers fall within the mid-range, with the top of the band generally reserved for candidates with extensive, directly relevant backgrounds. Leveling is determined during the interview process

Job Description Master Commercial HVAC Challenges – Join Northern Wolves Air Conditioning as a Senior Lead Technician! Position Title: Senior Lead HVAC Technician Company Name: Northern Wolves Air Conditioning Pay Range: $110,000–$129,000 per year + Year-End Bonus Employment Type: Full-Time Location: Brooklyn, NY Industry: Commercial HVAC / Mechanical Job Overview Northern Wolves Air Conditioning is seeking an elite Senior Lead HVAC Technician to anchor our field operations across New York City. This role isn’t just about tools and troubleshooting; it’s about leading by example. You’ll be the go-to expert on complex commercial HVAC systems, from startup to emergency response. If you thrive in fast-paced environments, are energized by solving mechanical challenges, and want to mentor the next generation of technicians, this is the opportunity to step into a legacy-making role. Who We Are At Northern Wolves Air Conditioning, you’re not just a number, you’re a key player. We tackle high-profile mechanical projects across NYC and invest in our people with real opportunities for growth. Our team values accountability, craftsmanship, and long-term careers, and we create an environment where professionals can build something that lasts. Join a team where integrity meets innovation, and where your skills are respected and your leadership is essential. Learn more at Key Responsibilities • Lead and execute complex commercial HVAC installations, repairs, and commissioning tasks., • Troubleshoot and resolve advanced system issues across VRF/VRV, chilled water, boilers, WSHPs, RTUs, controls, and hydronic systems., • Supervise field crews, ensuring quality work, safety standards, and code compliance., • Serve as the senior technical resource for both field and office teams., • Read and interpret construction drawings, submittals, and mechanical specifications., • Collaborate closely with project managers, superintendents, vendors, and inspectors., • 10-15+ years of experience in commercial HVAC systems., • Expertise across mechanical systems, diagnostics, and controls., • Proven field leadership experience - people naturally turn to you for answers., • Strong communication, problem-solving, and decision-making skills., • Ability to work independently and own results from start to finish., • NYC commercial HVAC experience strongly preferred., • EPA Universal Certification required., • Weekly Pay Cycle, • Paid Time Off (Vacation, Sick, and Holidays), • Company Vehicle & Mileage Reimbursement, • Tech Package – Smartphone or tablet provided, • Safety Equipment & Uniforms Provided, • Company Events, • Hybrid Field Role – Projects throughout the New York City metro area. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

Job DescriptionThe Big PictureOur client is an early-stage health tech company building at the intersection of hardware, software, and data — with a mission to redefine how people rest, recover, and perform.They are a small, high-performing team operating in a true startup environment: fast-paced, high-expectation, and constantly evolving. The bar is high, and the team is deeply committed to what they’re building.This role sits directly alongside senior leadership and offers a front-row seat to how a company scales. It’s an opportunity for someone who wants to be deeply embedded in the business, not just supporting it, but helping it run.What You'll TackleYou’ll act as a true right hand to senior leadership, ensuring their time, priorities, and day-to-day operations are running smoothly. • Own complex calendar management across shifting priorities and time zones, • Coordinate internal and external meetings, often acting as the gatekeeper and decision-maker on scheduling, • Manage travel logistics end-to-end (flights, hotels, itineraries, last-minute changes), • Prepare materials for meetings, presentations, and key initiatives, • Track priorities, follow-ups, and action items to keep things moving, • Support internal coordination across teams to ensure alignment and execution, • Handle confidential and sensitive information with discretion, • Jump into special projects across operations, hiring, and company initiativesWhat you Bring, • Strong organizational and prioritization skills, • Ability to operate with urgency without sacrificing quality, • A proactive, anticipatory mindset — you’re always a few steps ahead, • Clear, concise communication, • High level of discretion and professionalism, • Comfort with tools like Google Workspace, Slack, and calendar management systems, • A collaborative, low-ego approach to getting things doneExperience, • 3–6+ years of experience supporting senior executives or founders, • Experience in a startup or high-growth environment required, • Proven ability to manage complex calendars and competing priorities, • Experience supporting fast-moving leaders with high expectations You Tend to Be . . ., • Highly intuitive — you anticipate needs before they’re articulated, • Scrappy and resourceful — you figure things out quickly, • Calm under pressure — even when things are moving fast, • Detail-oriented and highly reliable, • Comfortable being “on” and responsive in a dynamic environment, • Invested in the success of the people you supportThe Perks and PracticalitiesLocation: New York City, Flatiron DistrictCompensation: $110-130kBenefits: Full benefit package, equity, health tech productWork model: Full-time, in office, 5 days

At ___, we’re building onchain markets that enable anyone to get exposure to technological progress and adoption — starting with perpetual futures for pre-IPO companies. Private equities are a $13+ trillion asset class that retail has been locked out of for too long. Top startups have stayed private for longer than ever, leaving no way for everyday investors to participate in their growth. Ventuals makes private markets public — enabling anyone to trade top private companies like OpenAI, SpaceX, Anthropic, and Stripe. We’re building on Hyperliquid, and have had amazing testnet traction in the 2 months since launch, with ~10,000 weekly active traders and >1M cumulative trades, and zero marketing spend. Our seed round was led by Paradigm, with additional angels from Coinbase Ventures, Electric Capital, Ethereum Foundation, Uniswap, and Flashbots. Our small, world-class team is mostly based in New York, and we often work out of a beautiful office in Soho with other early-stage Paradigm portfolio companies. We’re looking for a senior or staff-level engineer to join Ventuals ahead of our mainnet launch. You’ll be shaping the user experience, trading systems, and infrastructure that our users will interact with on day one. As a generalist, you’ll work across the entire stack – from shipping frontend features on our ___ app, to building core trading APIs, to scaling the infrastructure that power our exchange. We're looking for an experienced IC who wants to: * Ship user-facing features in TypeScript, React, and ___ * Build backend services that power our exchange, including trading, market data, indexing, and monitoring systems * Help shape the product roadmap and strategy alongside the founders and the rest of the team You're a senior or staff-level IC that has built technical user-facing products before. We’re looking for someone that feels a deep sense of duty to the users of their work. * Ability to thrive in a fast-paced, ambiguous startup environment * Strong track record of ownership and high-agency execution * Pragmatic builder who can write clean, maintainable code but knows when to move fast * Excellent written and verbal communication; strong technical documentation skills * Curiosity and adaptability; willing to dive into new technical domains quickly * Work on a frontier product with clear, proven user demand * High autonomy and outsized impact as one of the first engineers * Be part of a high-performance, low-ego culture that values grit, excellence, and execution * Partner directly with founders on product and technical strategy ___ (Co-Founder and CTO) — Previously CTO at Shadow, Paradigm EIR, and Staff Engineer → Engineering Manager at Airbnb, where she built the realtime indexer for user profiling used sitewide and managed a team of 15 engineers. Has been highly active onchain since DeFi summer 2020. ___ (Co-Founder and CEO) — Previously CEO at Shadow, Paradigm EIR, and Designer → Staff Product Manager at Airbnb, where he was the first PM on Airbnb Plus and helped take it from a whiteboard idea to a $100M/yr business in 2.5 years. Has been highly active onchain since DeFi Summer 2020. Emily and Alvin are siblings and have worked together for the past 10 years! Highly competitive salary and equity — we target 90th percentile compensation for both salary and equity. You’ll be expected to act like an owner, because you are one. Great healthcare — gold-tier company healthcare plans. We cover 99% of medical, dental, vision premiums for employees, and 50% for dependents. 401k — flexible 401k retirement plan with contribution matching. Hardware setup — we’ll buy whatever you need to be productive.

As Senior Software Engineer, you will be working on a product squad to develop new features and enhancements for our product. You should be comfortable leading projects to implement new end-to-end features and fix complicated issues You should also be comfortable using AI coding tools to accelerate delivery, and be able to review and validate AI-generated code for correctness, security, maintainability, and alignment with team standards. We are looking for self-motivated team members who crave a challenge and feel excited about rolling up their sleeves to realize our potential. This is a fullstack position and successful candidates will demonstrate being comfortable working across both frontend and backend. However if you consider yourself a stronger frontend or backend engineer please still apply. We recognize that everyone brings unique strengths, and delivering products is a team effort. San Francisco Bay area candidates would be in office 2-3 days/week at our Morgan Hill, CA office for collaboration • Work directly with an engineering manager and other software engineers, • Self-starter with the ability to work effectively in a multi-disciplined team with a product manager, product designer and QA engineer, • Comfortable leading projects from planning through to delivery, • Have a strong sense of teamwork and put the team’s and company’s interests first, • Must be able to operate in a fast-moving environment with the ability to adapt to changing priorities and requirements, • Experience designing, building, and operating production services, • Experience building and operating high performance multi-tier web applications, including REST APIs and optimized database operations, • Minimum of 3 years of professional experience, • Strong understand of building end-to-end web applications using JavaScript or TypeScript, • Experience leading engineering projects and providing technical leadership to a team, • Experienced with Git and GitHub, • Experienced working with AI coding tools like Cursor & Claude Code, • Container services such as Kubernetes experience a plus, • PubSub/Eventing pattern experience a plus, • Bachelor’s degree in Computer Science or a related field, or equivalent practical experience. What you’ve built matters more than where you studied. In the United States, the range is typically a salary of $135,000 to $175,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included. Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status: • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date, • Short term and long term disability, • Employee assistance program, • Reimbursement for a personal health and wellness membership, • Generous parental leave, • 401(k) available upon hire, • 11 paid holidays, • Flexible time off - take the time off you need!, • Matching donations for approved charitable organizations, • Group volunteer efforts Check out our ___, ___, or ___ about what it’s like to work at Shopmonkey. Join our team of ___ who love what they do, and change the auto industry by helping every shop thrive. The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience. Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B. In 2021 Shopmonkey ___ a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. In 2022, Shopmonkey ___ #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in ______, and 2025! Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at ___. Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for: • Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications., • Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer., • While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s ___ page, or our official ___ The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from ___ and ___. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.

We’re looking for a Senior Software Engineer who builds with AI as a core part of their workflow, not as an afterthought. In this role, you’ll work directly with founders and executive leadership to take new ideas from zero to one at AI-accelerated speed. You should be comfortable working across the stack, moving quickly from idea to working software, and using AI-assisted development tools (Claude, Cursor, etc.) to dramatically accelerate your output. This isn’t about prompting a chatbot. We want someone who understands how to decompose problems, architect solutions, and use AI tooling to handle the tedious parts so they can focus on the hard parts. You should have strong engineering fundamentals, the judgment to know when AI-generated code is good enough and when it needs a human eye, and the ability to navigate the ambiguity that comes with building something that doesn’t exist yet. For San Francisco-based area candidates, this would be a hybrid role with 2-3 days in office at our Morgan Hill, CA office for collaboration. • Take new ideas from 0 to 1 by building innovative prototypes, validating them quickly, and shipping the ones that work, • Work directly with founders, executives, and engineering leadership to identify high-impact opportunities and turn them into working software, • Use AI-assisted development tools daily as a force multiplier by writing, reviewing, and refactoring code faster without sacrificing quality, • Work across the stack as needed. Frontend, backend, etc, • Engage directly with customers to understand their problems and validate that what you’re building actually solves them, • Collaborate closely with product managers and designers in a small-team environment where your input shapes direction, not just implementation, • Contribute to the team’s tooling and workflows, helping us get better at building software quickly and reliably, • Operate with a high degree of ownership and autonomy. You won’t be waiting around for detailed specs; instead, you’ll be helping define what gets built, • Minimum of 5+ years of professional software engineering experience, • Strong fundamentals in at least one modern language (TypeScript, Python, Go, etc.) and genuine comfort working across the stack, • Demonstrated use of AI-assisted development tools in your daily workflow, not just experimentation, but real integration into how you build software, • Experience taking products or features from concept to production in environments where the path wasn’t fully defined, • Bachelor’s degree in Computer Science or a related field, or equivalent practical experience. What you’ve built matters more than where you studied, • Ability to move fast and make pragmatic trade-offs, • Solid understanding of web technologies, APIs, and cloud infrastructure, • Experience with React and TypeScript is a strong plus, given our stack, • Good instincts for code quality, testing, and knowing when “good enough” is actually good enough, • Comfortable talking to customers and translating their needs into technical solutions, • Comfort with ambiguity and fast-changing priorities. You thrive when given a problem, not a prescription, • You’ve taken something from zero to one a product, a feature, a prototype, and can talk about how you navigated the ambiguity to get there, • You’ve built internal tools, automations, or workflows using AI that made your team meaningfully faster, • You can talk concretely about how AI tools change the way you architect, debug, or review code, and not just that you use them, • Experience with LLM APIs, prompt engineering, or building AI-powered product features, • You’ve shipped production software in a startup or fast-moving environment, • Background in SaaS, vertical software, or products serving SMBs In the United States, the range is typically a salary of $175,000 to $200,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included. Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status: • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date, • Short term and long term disability, • Employee assistance program, • Reimbursement for a personal health and wellness membership, • Generous parental leave, • 401(k) available upon hire, • 11 paid holidays, • Flexible time off - take the time off you need!, • Matching donations for approved charitable organizations, • Group volunteer efforts Check out our ___, ___, or ___ about what it’s like to work at Shopmonkey. Join our team of ___ who love what they do, and change the auto industry by helping every shop thrive. The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience. Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B. In 2021 Shopmonkey ___ a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. In 2022, Shopmonkey ___ #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in ______, and 2025! Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at ___. Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for: • Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications., • Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer., • While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s ___ page, or our official ___ The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from ___ and ___. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.

LearnLux is the leading provider of workplace financial wellbeing, blending fiduciary digital planning with access to one-on-one guidance from Certified Financial Planner™️ professionals. Our award-winning program helps employees navigate critical financial decisions from budgeting and benefits elections to equity compensation, home buying, and retirement so they can feel confident about their money and focused at work. Advanced reporting helps our partners understand impact, driving outcomes like reduced financial stress, increased productivity, and improved retention. We’re building LearnLux with intention. We move quickly, operate with a high bar for quality, and value people who take ownership of their work. If you’re energized by solving new problems, taking accountability, and pushing yourself to do your best work every day, you’ll find this a rewarding environment. We’re a venture-backed company that has raised over $35M to date and is supported by experienced investors and long-term partners. We’re a growth-focused business building for scale, and we’re excited by the opportunities and challenges that come with that journey. At LearnLux, you will build a product that changes lives. Our mission is to empower people to take control of their financial future, whether that means getting out of debt, buying their first home, or preparing for retirement. As a Staff Software Engineer, you’ll shape this mission by setting and executing on the architectural direction of our platform as we scale globally as an enterprise-grade SaaS product. In this role, you’ll tackle complex technical challenges that come with scaling an enterprise platform, including multi-tenancy, cloud infrastructure, distributed systems, data architecture, and AI infrastructure that is thoughtfully integrated into the core platform. Your contributions will be instrumental in creating a scalable, secure, compliant, and operationally sound backend foundation. You will directly influence architecture, execution, and how the engineering organization operates day to day. We are a small, agile engineering team, and this role is intentionally hybrid. You’ll spend meaningful time hands-on in the code and infrastructure while also acting as a backend technical leader and cross-functional partner. You’ll connect backend, data, infrastructure, and AI-enabled systems into a coherent architectural vision, mentor other engineers, and raise the bar for technical decision-making as we grow. If you’re excited by broad architectural ownership, building leverage through automation (including AI-driven systems), and helping shape an engineering organization focused on the future of financial wellness, we’d love to meet you. This role is based in Denver, Colorado. Remote candidates will be evaluated on a case-by-case basis • Lead the architectural design and incremental execution of LearnLux’s transition from single-tenancy to multi-tenancy in an enterprise SaaS environment., • Design and evolve cloud infrastructure for global scale, reliability, and data isolation, primarily on GCP (with AWS experience welcomed)., • Apply a strong security and compliance mindset to system design and operational scale, • Own and improve our infrastructure-as-code approach, using Pulumi (preferred) or Terraform to ensure environments are repeatable, visible, and scalable., • Connect backend services, infrastructure, and data platforms into a cohesive, well-documented system architecture., • Partner closely with engineers, product, and data to translate strategic architectural goals into a prioritized and executable roadmap., • Build and maintain backend services using Node.js and Python, contributing hands-on to critical systems., • Collaborate with data workflows and platforms, including BigQuery and Airflow, ensuring backend systems scale alongside a growing data platform and data lake., • Drive engineering efficiency through automation, including the use of AI-driven or agentic systems to improve developer workflows, operations, and internal tooling., • Mentor and support other engineers, enabling them to ramp quickly and contribute meaningfully., • Uphold global performance, reliability, and operational excellence, leading by example., • Foster clear communication and thoughtful decision-making across backend, frontend, data, and infrastructure domains., • Staff-level backend engineering experience, defined by scope and impact rather than years., • Proven experience designing and evolving large-scale, distributed, enterprise SaaS systems., • Hands-on experience leading or executing major architectural transitions (e.g., multi-tenancy, global scale, platform re-architecture)., • Strong backend development experience with Node.js and/or Python., • Deep experience with cloud infrastructure, GCP preferred (AWS experience acceptable)., • Experience building systems with security and compliance as first-class concerns in enterprise SaaS and global environments., • Experience working with data platforms and pipelines, including data warehousing, Airflow, and SQL/NoSQL databases., • Demonstrated experience using AI-driven or agentic automation to improve engineering systems, workflows, or organizational efficiency (e.g., automating operational processes, developer workflows, infrastructure management, or internal tooling)., • Ability to thoughtfully identify where AI and automation create real leverage and to implement those systems pragmatically in production., • Ability to operate independently, lead through influence, and collaborate effectively across the stack, • Demonstrated ability to mentor engineers and raise the overall effectiveness of an engineering team., • Strong communication skills, especially around architectural tradeoffs and technical decision-making., • Experience scaling teams or platforms through rapid growth phases., • Prior experience in financial technology, regulated, or compliance-heavy enterprise SaaS environments., • Thrive in fast-moving environments and enjoy building in moments of change. We operate with urgency, and roles, priorities, and approaches evolve as we grow., • Like wearing multiple hats and helping define the path forward. At LearnLux, roles evolve as we grow, and employees often help create clarity, structure, and direction where it didn’t previously exist., • Take initiative and don’t wait to be asked. You see problems as opportunities and are comfortable stepping in to move work forward., • Are energized by ambiguity and willing to make decisions with imperfect information. We learn quickly by doing, and pace is a competitive advantage for us., • Enjoy being hands-on and owning work end to end. While strategic thinking matters, execution, follow-through, and accountability are what drive impact here., • Are motivated by high standards and continuous improvement. As we hit new milestones, we intentionally raise the bar on quality, ownership, and outcomes., • Value clear, frequent communication and collaboration. As a remote team, staying aligned through proactive communication is core to how we operate., • Remote-first company structure, • Medical, dental, and vision, • 401(k), • Mental wellbeing (Talkspace), • Financial wellbeing (LearnLux), • Paid vacation and sick leave, • Paid sabbatical after 5 years of service, • A supportive, inclusive team culture, • Opportunities for continuous learning and growth at a fast-growing startup at the cutting edge intersection of financial wellness and technology LearnLux strives to be an inclusive workplace and values learning from and engaging across different perspectives. Women, people of color, LGBTQIA+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply. LearnLux is proud to be an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, color, national origin, age, religion, sex, gender, sexual orientation, gender identity, marital status, disability, or veteran status. We are committed to fostering an environment that embraces diversity and inclusion and are seeking candidates from a variety of backgrounds, experiences, abilities, and perspectives to join our team. If you are interested in this opportunity but not sure if you fit this role, please apply and include a note to let us know of your interest. We’re excited to speak with you about joining our team! The pay range for this role is listed below. Individual compensation will be commensurate with the candidate's experience and local cost of labor. Salary Range $120,000 - $175,000 USD

Our mission is to make it simple to headquarter any business on the internet. Today, we provide companies with a business address and a dashboard to manage their physical mail online. Over 10,000+ companies like Gitlab, Glassdoor, and Indiegogo use Stable to automate their mailroom and act as their permanent business address with the IRS, state, and vendors. The rules that regulate US entities were written in the 1800s. Stable abstracts these antiquated requirements with tools that empower modern companies to move forward faster. These rules don't make sense for the way we work today — work takes place in the cloud and businesses are no longer tied to physical proximity or geography. We’re on a mission to fix the broken system of entity management. Starting with business addresses and mail, we’re abstracting the complex, archaic systems that make company-building painful and turning them into delightful experiences — so that modern businesses have the tools they need to move forward faster. We're backed by leading Silicon Valley investors like Y Combinator, Craft Ventures, Shakti, Hustle Fund, and founders from companies like Lattice, Apartment List, and FlexJobs. Our business is at an inflection point. We’re growing quickly with a product people love and we’ve proven we can service companies of all stages and industries — from early-stage startups to publicly traded companies in industries like technology, logistics, and property management. This is an opportunity to join an early-stage startup as one of the first employees and do work that directly impacts the future of how companies are built. We’re looking for a product engineer with 3+ years of experience to join our small team and help us build the software backbone of modern business infrastructure. Supporting 10,000+ businesses with a lean team means we focus on impact. Engineers talk to users, identify real-world bottlenecks, and ship code that unlocks speed and scale. There’s no one handing you tickets—you’ll play a role in both defining what matters and building it. You’ll work across the full stack—frontend, backend, and occasionally hardware. The problems are tangible and the feedback is fast: you might train the AI model that detects a check inside a document, then write the integration that extracts the data to deposit it, then watch it run in a real warehouse the same week. You’ll have a direct hand in shaping the core systems that power our product and logistics. Some examples of what you might work on: * Stable Dashboard - Our customers’ central hub for business operations. They login to automate their mail, manage registered agents, reconcile payments, and set up workflows that help their team move faster. * Mail Operations - Hardware integrations and internal software that powers how we intake, route, and fulfill customer requests. * Automation & AI - LLMs and ML models that route mail, classify documents, extract data, and trigger workflows. * API & Webhooks - Design and maintain a reliable, well-documented API and webhook system that external teams use to integrate with Stable. Supports high-volume use cases in fintech, healthcare, logistics, and more. This role is for someone who enjoys building practical products that solve real problems. You're comfortable with ambiguity, excited to talk to customers, and ship code with clear, measurable impact. * Be human: Lead with empathy, act with authenticity, and enjoy what you do. * Stay curious: Invent novel solutions by asking why, listening, and tinkering. * Act quickly with purpose: Focus on what matters, iteratively improve, and move urgently towards the goal. * Insist on exceptional outcomes: Strive for excellence and take ownership over the outcomes you deliver. * Exceed customer expectations: Create delightful experiences with each interaction. * Obsess over the customer to build pragmatic solutions to their problems * Lead end-to-end implementation of features, from discovery through implementation * Design software that solves real-world logistics challenges—often involving both automation and human-in-the-loop workflows * Architect and implement core infrastructure that helps us scale both customer and mail volume * Balance technical complexity with input from customers, operations, and the business * Technologies we use: React, Typescript, Node, GraphQL, MySQL, and AWS (if you think a new technology can solve an engineering problem, we’re all ears) * 3+ years of experience as a product engineer, full stack engineer, or similar * Evidence of customer empathy and business context—you understand who you build for, why, and what impact it drove * Self-directed and comfortable leading projects end-to-end with loosely defined scope * Strong communication skills—you can explain technical concepts to non-engineers * Comfortable with ambiguity and a fast-paced, high-growth environment * Travel at least quarterly for company offsites * Nice to have: Experience in startup environments or early-stage product work. * Nice to have: Familiarity with warehouse or fulfillment center technology. * Competitive salary and generous equity 🚀 * Unlimited paid vacation 🏖 * Medical, dental, and vision insurance 🏥 * Home office set-up 🖥 * Work from anywhere within US time zones (GMT-5 to GMT-10) 💻 * Opportunities to shape the future of Stable and grow into leadership roles 💌

HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook), which recognised us as the most socially impactful startup operating in Africa, where we initially started our work. We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale up tech business join us as we play our part in making the world a more stable, safer, and fair place. In this role, you will own and drive growth in all revenue streams for HyperionDev’s coding education product, and lead our Admissions, Learnerships, Collections and Student Success teams. You will take ownership of both our B2C admissions strategy, where you will manage and improve our processes for engaging and closing applicants (our leads), and craft strategies for revenue enhancement, which include unlocking new channels of facilitating student payments through student loan financing. As a Department Lead at HyperionDev, you will work within the senior management team to help in building, influencing and managing the culture of the organisation. In leading the B2B side of our revenue funnel, you will play a pivotal role in shaping and executing our strategy for engaging with South African companies through Learnerships programmes. You will spearhead the development of strong, enduring relationships with key stakeholders in these organisations, understanding their needs and challenges, and positioning HyperionDev as the go-to partner for addressing their talent development requirements. You will manage and build further our Admissions, Learnerships, Collections and Student Success teams, setting weekly and monthly targets, and enabling a positive, motivated and productive culture within your department. You will plan your department’s growth, evolution and hiring blueprint. You will draw upon your sales experience and analytical skills to improve our lead-to-sale conversion ratios and ensure that lead generation spend is optimised by having a data-driven, people-forward approach. As we rapidly expand into new international territories, you will work on solving the complexities of scaling an edtech sales team out of Cape Town to convert and enrol students from the UK, US and Europe. You will set up and own KPIs for your department, forecast admissions and revenues based on the pipeline for business planning, and work with the CEO and management team on strategic planning. You will also work with Marketing to iterate upon our understanding, tracking and generation of quality leads. To succeed in this role, you must have a proven track record of commercial sales experience (experience in education / tech will be advantageous), leadership of a sales team, excellent communication skills, an excellent understanding of technology, and a track record of exceeding targets with sales teams headed by yourself. You should be excited about working within a rapidly scaling startup, and motivated with the knowledge that our courses and education methodology change the lives of people for the better. You must be ambitious and want to make the most of the tremendous opportunities you'll have being a core part of an ambitious, fast-growing team, with resources to scale. • Set, monitor, and meet quarterly revenue targets across product lines, • Define the structure and teams across a direct-to-consumer admissions sales team, learnerships/ apprenticeships, and bulk b2b/enterprise sales, • Implement best practices within each of your teams (Admissions, Learnerships, Partnerships, Collections and Student Success) to engage with a range of applicants across geographies to advise them on course choice and enrollment, • Build and oversee a team focusing on conducting comprehensive market sizing analyses for potential new markets, identifying opportunities and potential challenges, • Work with Marketing to develop robust go-to-market strategies for entering new markets, considering local nuances, competition, and regulatory environments, • Working closely with other departments to identify opportunities to optimise enrollments and scale admissions revenue, • Set up quarterly Objectives and Key Results for your teams and provide feedback on OKR-setting for other departments, • Enable process improvements not only within your department but throughout the company, particularly at interfaces with Admissions and Student Progression, • Gather and analyse data from multiple sources and teams to understand critical aspects such as the optimal applicant registration flow, applicant quality, team productivity, and conversion rates, • Manage, motivate and train your teams to achieve the required KPIs and exceed the monthly Revenue Target, • Build and maintain strong, long-term relationships with finance partners, • Oversee effective administration relating to the recording and tracking of admissions data, • Oversee the processes and performance metrics relating to our Student Success team, including time to resolve tickets, reviews on public platforms, student onboarding and progression management, and student NPS, • Keep updated with existing and potential competitors within the edtech and higher education space, • Identifying opportunities for new business within the markets in which we operate and are planning to expand into, • Work with a team of university account managers and acquisition specialists to steer the strategic enablement of new forms of programmes and partnerships that drive business growth Minimum • At least 2 years’ experience directly managing a B2C sales team of five or more agents, • At least 3 years’ experience overseeing a revenue operation with annual revenues exceeding $5 million, • Knowledge of the Learnership (South Africa), Apprenticeship (UK), and general enterprise education sales market (UK and South Africa), • A demonstrable track record of exceeding revenue targets and performance quotas individually and as a sales team lead, • Prior experience leading sales or sales development teams in a high-growth startup or a rapidly scaling company, • Prior experience creating and driving alignment and operational efficiencies within marketing and customer success teams, • Experience in administering and managing an accurate pipeline and sales forecasts through a CRM, • Excellent analytical ability in terms of working with sales data off a CRM and spreadsheets, collating and analysing market data, forecasting revenues, and calculating metrics recording productivity and performance, • Fast learner with meticulous attention to detail, • Near-perfect verbal and written communication skills, • A problem-solving and positive attitude with an interest in the future of education and online learning Preferred • Prior sales experience in an education context, • Understanding of basic tech stacks or programming languages such as Java and Python, • Prior experience in digital marketing and lead generation, • A relevant degree in Commerce, Marketing or Business Administration Due to the seniority of this role, work outside of standard hours and times may be required. Equity: As a senior leadership role within the company, you may be eligible for direct ownership in the business through our stock option scheme. The company has been approached for acquisition by a number of billion-dollar leaders in the tech education space and is backed by investors from the US, UK and South Africa, and we want you to directly share in the success of the business. Hybrid work: We are a hybrid work organisation offering flexibility on your schedule. Remote working options are available for candidates not in proximity of a HyperionDev Campus. Learn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps. Join the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest performing tech companies in the space, with a management team that draws their former experience from top tech companies. Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it. We're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision, and ours is a relentless quest for improvement.

Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron’s, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron’s top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron’s to use the ranking in marketing. Please see important information about the ranking criteria methodology ___. Job Summary: Our ability to attract new clients is at the center of our continued success. As we’ve continued to grow - the success of our growth efforts relies increasingly on the digital experience, processes, and technologies that we offer to prospects, clients, as well as our own employees. As the Product Manager you are responsible for managing and executing the digital experiences and technologies that support our growth. You will be a key partner to achieve our growth targets – and will design and own digital experiences, technology, and processes - including integrations with partners. As a key-leader on our cross-functional team, you will be co-accountable for our OKRs. You will provide organizational vision, leadership and strategy for our processes and products. You will be deeply hands on with the related technology (ensuring exceptional product day-to-day administration, data quality, user support) as well as establishing the long term vision, managing the overall roadmap enhancements, including system architecture, custom development, data integration, and ongoing release management. To be successful in this role, you must both have terrific operational skills and be able to think strategically about how the products can further enhance our business and how to successfully integrate acquired firms. A successful candidate will act like “employee #2” at a fast-moving startup and think like a “Growth CTO” for an established industry leader. Essential Job Functions: • Responsible for activities related to the design and development of our products and applications, • Deeply understand our business and collaborate across the organization to identify and prioritize technology, process and experience initiatives that will drive results, • Provide strategic direction across all functions to support the product environment, and facilitate the cross-functional squad in the execution of these initiatives, • Prepare, manage, and maintain documentation of current business processes, the implementation of internal processes, and measure KPI’s., • Build and continuously refine the product roadmap in close collaboration with business stakeholders., • Collaboratively define and document functional and technical requirements and specifications, business processes, workflows, and reporting output, • Regularly collaborate and seek input from internal and external users, to identifying gaps and opportunities related to current processes, • Organize technical projects from beginning to end; identify and prioritize actionable steps, • Manage a portfolio of integration activities from prioritization, planning to execution, • Developing repeatable processes that accelerate execution and ensure timely communication of new releases, • Other duties requested and assigned by Manager Required Knowledge, Skills, and Abilities: • Bachelor’s degree required, preferably in Product, Technology, or Business Administration, • At least five years’ experience in Product and Technology, • Experience in managing simultaneous complex projects from inception to successful completion., • Experience with building, managing & maintaining API, SQL & Apex, • Experience with Agile project management framework, • Product Management Certifications preferred Working Conditions: Professional office environment. Working inside. Standing and sitting. Will be assigned to a workstation. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant’s geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors’ incentive compensation programs. Base Pay Range $106,250 - $125,000 USD Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Kaiser Medical plans available in California, • Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays including a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (8 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option, • Pet Insurance We are not accepting unsolicited resumes from agencies and/or search firms for this job posting. Mercer Advisors is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Mercer Advisors participates in E-Verify and complies with federal employment eligibility verification requirements. If you need an accommodation during the application or hiring process, please email ___. This inbox is for accommodation requests only. For information about applicant rights, required employment notices, E-Verify participation, and state specific disclosures, please review our ___. If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy ___.