Home visitor jobs in Massapequa, New YorkCreate job alerts

Job Description Reception and Greeting: • Welcome visitors, prospective residents, and family members with a warm and courteous demeanor., • Answer incoming phone calls promptly and professionally with the approved company greeting, screen all calls after transferring to the appropriate person or department., • Take accurate messages as necessary., • Provide general information about the assisted living community and its services to callers and visitors., • Monitor all visitors, third party providers and residents and ensure that they sign in and out of community., • Operate and use appropriately the radio communications system., • Accept /sign for overnight packages and call department to inform them of the delivery., • Make PA announcements as required by administration., • Receive incoming sales inquiries, whether by phone or in-person visits., • Assist with administrative tasks, such as maintaining the visitor log, managing incoming and outgoing mail, Sort and distribute interoffice mail., • Ensure that the front desk area and lobby is tidy and presentable., • Accept monthly Resident rent checks on behalf of the accounting office., • Engage with prospective residents and their families to understand their needs and interests., • Provide assistance to residents and their families with their inquiries, requests, and concerns., • Offer guidance and information on community activities, events, and amenities., • Help coordinate transportation for shopping, doctor appointments, banking and activity trips and maintains concierge handbook., • Make trip reminder calls to residents as directed by Director of Resident Services and/or Director of Recreation, • Follow established protocols to handle emergency situations, including contacting the appropriate team members, emergency services, or family members., • Knowledge of security/fire alarm systems and procedures., • Monitor security and emergency call systems., • Knowledge of appropriate response to emergency situations., • Comply with all organizational policies, procedures, and regulations, including privacy and confidentiality guidelines., • Stay updated with information related to the assisted living community's services.

Job DescriptionLocation: Melville, NY Pay: $18.50–$20.00 per hour (based on experience and shift availability) Schedule: Full-time About the Role: We are seeking a reliable, professional Security Guard with a customer service mindset to join our team at a well-respected nursing home in Melville. This is a dual-role position that combines basic security responsibilities with concierge-style customer service for residents, families, and staff. The ideal candidate is calm, friendly, dependable, and takes pride in helping others feel safe and welcome. Key Responsibilities: • Greet and assist visitors, residents, and staff in a professional and courteous manner, • Monitor entrance and exit points to ensure building security, • Maintain visitor logs and verify authorization for entry, • Conduct regular interior and exterior rounds to ensure safety, • Assist with deliveries and escort visitors when needed, • Respond calmly and appropriately to emergencies or unusual situations, • Provide general information or support to residents and guests, • Report incidents, concerns, or maintenance needs promptlyQualifications:, • Valid NYS Security Guard License required, • Prior experience in a healthcare, residential, or hospitality setting preferred, • Strong communication and customer service skills, • Must be professional, respectful, and compassionate toward older adults, • Ability to stand, walk, and remain alert for long periods Become a part of a 500-person security team that protects local communities & businesses but doesn’t lose sight of maintaining a culture where you are viewed as family and acknowledged as a key asset! We are expanding and looking for people to grow with us. Apply today! Powered by JazzHR DmjKNia4qs