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Host & Hostess jobs in D Street West Broadway, Boston, MassachusettsCreate job alerts

  • Host/Hostess
    Host/Hostess
    3 hours ago
    Part-time
    D Street / West Broadway, Boston

    Summary We are seeking a warm, welcoming, and organized Host/Hostess to be the first point of contact for our guests. The Host/Hostess is responsible for greeting guests, managing reservations, and ensuring a smooth and positive guest experience from arrival to departure. Key Responsibilities • Greet guests as they arrive and provide a friendly, welcoming first impression., • Manage reservations and waitlists efficiently using the reservation system or seating chart., • Escort guests to their tables and present menus., • Maintain cleanliness and organization of the host stand, entrance, and waiting areas., • Communicate accurately with servers and managers regarding guest needs and table availability., • Answer phone calls, take reservations, and provide restaurant information as needed., • Assist with special requests such as seating arrangements or guest accommodations., • Monitor dining room flow and coordinate seating to maximize efficiency., • Support team members by assisting with service tasks when needed. Qualifications • Previous host/hostess or customer service experience preferred., • Excellent communication and interpersonal skills., • Professional, polished appearance and demeanor., • Ability to remain calm and composed in a fast-paced environment., • Strong organizational skills and attention to detail. Physical Requirements • Ability to stand and walk for extended periods of time., • Ability to occasionally lift up to 20 lbs., • Comfortable working in a fast-paced, high-volume environment. Benefits • Competitive hourly wage, • Employee meal discounts, • Flexible scheduling, • Opportunities for advancement into other roles

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