Springfield
Job DescriptionWe are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests. Responsibilities: • Greet guests and seat them at tables or in waiting areas, • Provide guests with menus, • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings, • Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff, • Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate, • Operate cash registers to accept payments for food and beverages, • Answer the phone., • Take to-go orders when necessary., • Keep the host stand neat, tidy, and presentable for guests.Qualifications:, • Previous restaurant hosting or serving experience preferred, • Friendly and customer-focused personality, • Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance, • Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc., • Ability to effectively communicate on the telephone