Trabajos hotel security en Hoboken, New Jersey - Page 2Crear alertas

The Security House Officer works closely with the Security Team to enforce all security procedures and hotel policies to ensure the protection, comfort and safety of all guests, patrons, and employees.Protect The Peninsula property and the property of all guests, patrons, and employees.Serve as Depu

They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state and federal regulations. Completes associates f

Security Guards Wanted For IMMEDIATE HIRE For NYC Nightclubs, bars, lounges and restaurants. We are currently holding open interviews for all licensed Security Guards Tuesdays through Thursdays from 11am to 4pm. Bring your valid Security License.

Our front desk agents are integral to ensuring guest satisfaction and security. Hotel 32 32 is a boutique hotel in Midtown East looking for an over night FLSD/front desk agent, already certified as a Fire and Life Safety Director (F89 certificate of fitness), to add to the team in a full-time positi

They are responsible for the protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state, and federal regulations. Immediately repor

Job DescriptionDescription: Department: Project Management Reports to: Sr Manager – Project Management Location: New York/ New Jersey Company Description Edge is an IT Managed Service Provider specializing in networking, server, cloud infrastructure and cybersecurity solutions. Position Description Manage deployments, migrations, and upgrades of hospitality customer front-of-office and back-of-office systems of hotel new builds, renovations, transitions, openings, and ongoing services. Primary Responsibilities • Manage the day-to-day project activities and resources., • Own the full project from initiation to deployment for multiple customer implementations simultaneously., • Develop and successfully manage the project plan, schedule, and manage to budget., • Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership., • Develop and maintain a strong working relationship and communication with the internal subject matter experts and customer., • Report on post-project success criteria results, metrics, test and deployment management activities. Requirements: Required Skills & Experience • 4+ years’ current experience in the Information Technology sector of the hospitality industry, with emphasis on system integrations., • Knowledge of typical hotel systems including but not limited to Property Management Systems, Reservation Systems, Sales and Marketing systems, Credit Card and security systems., • Organized, self-motivated, detail oriented, analytical, assertive, and results-oriented individual., • Excellent time management and multi-tasking skills., • Excellent verbal and written communication skills. Benefits We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including medical, dental and vision benefits and future growth. Our company strives to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

Under the supervision of the lead doorperson, the doorperson at the front desk will serve as the communication and security center for the residential building complex with 500 residences and 30 hotel rooms. Most of the university's apartments are located in full-service apartment buildings, with do

Job Description:\n\nAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Location: Remote (U.S. based) Team: Operations Reports to: CEOAbout the Role As Senior Vice President of Operations, you will lead the operational performance and guest experience across Kasa's fast-growing portfolio of 85+ properties across the U.S., with aspirations to expand globally. This executive role is crucial to Kasa's success and will directly report to the CEO and interface with the Board of Directors. The SVP will oversee both our regional operations model (East, South, West) and centralized operational systems, bringing together strategy, people, technology, and on-site execution to drive guest satisfaction, operational excellence, and property-level profitability. Our regional operations model empowers P&L Owners - Kasa's version of GMs - with full ownership of performance at the property level. They leverage centralized Kasa services (e.g., AI-driven guest support, revenue management, owner reporting, and repair coordination) to maximize outcomes. Your role is to ensure the operating model delivers exceptional results, regardless of whether the solution is centralized, decentralized, or hybrid. That means putting the right talent in place, deploying effective playbooks, and maintaining clear accountability to drive consistent, high-performance outcomes. This is a hands-on role. You'll be on-site often, walking properties, working alongside teams, evaluating spaces, and diagnosing what's working and what isn't. You'll need to combine strong instincts with data, the wisdom of legacy hospitality with an embrace of technology and AI.Your ImpactPortfolio Performance & Guest ExperienceDrive operational performance across Kasa's 85+ properties, scaling to 200+ and beyond.Set and execute property level business plans to deliver aggressive goals around Net Operating Income (NOI), guest review scores, and owner satisfaction.Uplevel the on-site experience- visually, functionally, and culturally - so our properties deliver an end to end customer promise that is both recognizable and beloved.Own quality assurance across the portfolio, ensuring excellence in cleanliness, repair response, check-in readiness, and physical maintenance.Use data to identify and address the root causes of both systemic and local issues, distinguishing between one-off problems and broader patterns.Train regional and property-level teams to adopt the same analytical mindset, and leverage data not just for diagnostics, but to track, measure, and report on improvements over time.Team & Talent LeadershipHire, develop, and inspire a high-performing on-site operations team across three U.S. regions, with 10+ P&L Owners, and 170+ total team members and growing.Build and deploy rigorous training programs to onboard, upskill, and assess on-property talent.Create systems to evaluate talent, identify underperformance early, and drive continuous improvement across every level of the on-site org.Instill a culture of performance, integrity, and Fearless Feedback that permeates every Kasa property.Systems Thinking & Central OperationsOversee Kasa's centralized operations functions (e.g., centralized housekeeping, maintenance coordination, customer service systems, People Ops, root cause analysis) to ensure consistency and leverage at scale.Drive innovation in operational systems, including partnering with our Tech & Product org to implement AI-powered tools that reduce cost and increase speed and accuracy.Translate qualitative property feedback into quantitative system upgrades and vice versa.Make Root Cause-level improvements to the operating system: not just treating symptoms, but addressing core issues in ways that drive lasting, systematic progress. Build and evolve a system that is scalable, self-sustaining, and continuously improving.On-Site-First LeadershipSpend significant time on the ground across the country. Your default work environment should be a Kasa property, whether it's speaking to a housekeeper, inspecting a repair job, or helping train a new P&L Owner. A core challenge of this role is the ability to zoom in to understand day-to-day realities at the property level, while also zooming out to architect and continuously improve the systems that drive performance across the entire portfolio in a scalable, enduring way.Own and evaluate the physical environment of our properties. Have the instincts and taste to know what "good looks like" from a guest's point of view, and talent point of view and the operational skills to make it happen.Understand and activate non-room revenue strategies (e.g., café, retail, F&B, and event space) where applicable.Executive Partnership & StrategyAct as the voice of on-site operations in company-wide strategy discussions.Play an active, vocal role in our Monthly Business Reviews for on-site operations, challenging teams to come prepared with solutions to key issues and holding them accountable to clear deliverables and timelines.Partner with Product, Technology and AI teams to ensure Kasa's technology is a force multiplier for the front lines, not just the back office.Support the CEO and Real Estate team in building long-term trust with our owner community.Drive strategic alignment across regions while enabling local flexibility and experimentation, fostering an evolutionary component to our operating system where high-performing local innovations are identified, scaled, and embedded across the broader portfolio.Success in this RoleFirst 60 DaysConduct an operational deep dive across all three regions and our centralized ops platform. Identify the highest leverage Root Cause issues that if addressed would drive improved performance. Create plan to systematically address these issuesDefine what "great" looks like across guest experience, team structure, and P&L performance.Build trust with the on-site teams by visiting top and bottom-performing properties and conducting listening tours.Implement immediate changes to create quick wins and drive improved operating performanceYear 1 Key OutcomesAchieve material increase in Operating Profit across our properties.Improve Kasa's guest review scores and reputation metrics portfolio-wide.Uplevel the performance of regional and property-level teams by enhancing training, coaching high-potential talent, and decisively parting ways with underperformers, ultimately reducing performance variance across the portfolio and building a high-accountability, high-impact operating culture.Identify and implement organizational structure adjustments - across regional and property-level operations - that improve accountability, increase local autonomy, and strengthen our operating system to ensure we are structurally set up for scalable successDesign and implement a performance-based incentive system that drives accountability, aligns regional and property-level teams with company goals, and ensures our operators are incentivized to think and act like owners.Become a trusted voice with the Board on operational performance and risk.Who You AreRequired Experience15+ years in hotel or hospitality operations, with deep multi-property, multi-region leadership experience.Proven track record of owning full P&L responsibility and improving bottom-line results across large portfolios.Known for hiring, developing, and retaining top on-site talent and holding teams to high standards.Demonstrated ability to evaluate and improve physical guest spaces (from FF&E to signage to sound to scent).Experience managing centralized ops programs and implementing operational technology at scale.Ideal QualitiesYou combine old school hospitality instincts with a new school mindset. You're curious, excited about tech, and can balance implementing scalable systems with old school blocking and tackling..You're a road warrior: happiest in the on-site, shoulder-to-shoulder with teams, and immersed in the guest experience. You thrive in the work, not just above it, and are energized by spending the majority of your time in properties across the portfolioYou "know what good looks like," and you don't settle for mediocrity-whether it's a front desk welcome or the grout in a bathroom.You embrace accountability, ask tough questions, and create high-performing cultures.You are guest-obsessed: intuitive about what delights or disappoints travelers. You live our Hall of Fame Host value in leaps and bounds. You help us become Beloved by Guests.You are owner-oriented: You care about driving profitability and being seen as indispensable by our real estate partners.You are excited about using AI and automation to drive performance and efficiency.Why Join Kasa?Be the operational leader of a fast-scaling, technology & AI-forward hospitality brand.Help reshape the way hospitality is delivered at scale: combining efficiency, design, and service.Build and scale an on-site operating model with full P&L ownership.Work alongside a founder-CEO and top-tier leadership team.Create a portfolio you're proud to walk, stay in, and talk about.Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere! Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: Competitive salary with bonus tied to operational performance. Equity included. The starting base pay range for this role is $215,000 - 250,000 plus bonus and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work. Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday. 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary. Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Curious about the Kasa experience? Save 15% when you book on kasa.com Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description The Academy of Rome is seeking a COO to join their team. This new hire serves as the principal executive responsible for day-to-day financial management and operations of the institution, ensuring efficient, compliant, and mission-aligned execution of all support functions. The COO is a trusted strategic leader reporting directly to the President & CEO and partners with the Executive Leadership Team. The COO manages strategic execution across financial, operational, and administrative domains and oversees eight direct reports spanning seven departments. This position requires bilingual and cross-cultural fluency, exceptional management skills, and expertise in financial operations and administration. Our client is a residential institute for advanced work in the arts and humanities. Beyond its core academic mission, the Academy also operates as a hotel accommodating approximately 100 people each night, a restaurant serving about 80 people twice daily during the week, a historic property on 11 acres subject to oversight by two landmarks commissions, and one of Rome’s premier venues for events and rentals. The COO will ensure that this multifaceted institution functions as an efficient and strategically managed organization. Success in the role will be defined by improved organizational performance, operational strength and effectiveness, and effective strategic execution. The COO will oversee the daily operations of the Academy, lead and implement institutional change, bring deep business and financial expertise to the senior management team, and serve as both a complement to the President and CEO and a close partner in advancing the Academy’s mission and long-term sustainability. The COO is responsible for the operational and financial management of the Academy, not its intellectual or academic direction. That responsibility remains with the Rome Director. By placing operations in the COO’s portfolio, the Academy frees the Director to focus more fully on shaping the intellectual life of the institution. Key Responsibilities 1. Executive and Organizational Leadership Serve as a key member of the Executive Leadership Team (ELT), which meets regularly to align on strategy, advise the President and CEO, coordinate cross-departmental priorities, and strengthen the Academy’s overall effectiveness. Manage alignment and execution of AAR’s operational systems with its mission, programs, and long-term strategic goals. Lead and establish policy and protocols for high-quality and efficient operations within a culture of collaboration, accountability, and continuous improvement across the organization. Represent the Academy internally at Board meetings, meals with Fellows and visitors, and externally with stakeholders, partners, and counterparts in both Italy and the U.S. 2. Financial Management Serve as the chief financial steward of the Academy, acting as a strategic partner to the President and ELT to ensure the Academy’s short- and long-term financial health, sustainability, and capacity for strategic growth. Manage the Finance function, overseeing budgeting, forecasting, multi-year financial planning, reporting, cash flow management, and audit processes. Oversee the endowment through regular communication with the institution’s outside investment advisors. Ensure compliance with all applicable U.S. and Italian laws and regulations, including maintenance of tax-exempt status in both countries. Bring international experience with U.S. GAAP and other accounting standards, ensuring compliant, transparent financial management across currencies, transactions, and jurisdictions. Advise and liaise with key Board committees—Audit, Compensation, Executive, Finance, Investment, and Plant, Planning & Preservation—providing clear, timely financial analysis, risk assessments, and strategic recommendations. Manage relationships with external auditors, investment advisors, and other financial partners to safeguard assets and optimize returns in line with mission and risk tolerance. 3. General Operations & Compliance Manage daily operations and strategy of Finance, Facilities, Residential Life, Sustainable Food Program, HR, and IT. Ensure compliance with Italian and U.S. laws and regulations governing non-profit organizations. Maintain and update institutional policies, including risk management, insurance, contracting, and legal compliance across both countries. Oversee the Academy’s contractual relationship with Janus S.r.l., the entity leasing Villa Aurelia, to ensure well-managed operations and fiscal accountability. Partner in guiding and executing on institutional planning, including strategic planning, KPIs, and performance tracking. Develop and maintain internal controls to safeguard assets and institutional integrity. 4. Facilities, Residential Life & Campus Management Oversee the high-quality operation and preservation of AAR’s historic campus, including residential facilities, gardens, kitchen/dining services, and common areas. Lead the Residential Life team to ensure the highest standards in housing, dining, and hospitality for Fellows, Residents, Visiting Artists/Scholars, Trustees, and Guests. This includes managing room quality and upkeep, occupancy logistics, dining services, and the operational details that underpin a seamless residential experience, distinct from the programmatic and intellectual dimensions led by the Programs team. Ensure security, health, and safety protocols are observed across campus. Supervise capital improvements, renovations, and routine maintenance within the priorities of strategic planning. In collaboration with the Director, oversee the Sustainable Food Program. Where the Director has primary responsibility for the intersection of food and programming, the COO has primary responsibility for staffing, costs, and materials. 5. Human Resources & Staff Development Lead strategic workforce planning, employee relations, performance management, and staff development across departments. Recruit, develop, and retain high-performing staff across operational and administrative functions; exercise authority in hiring and separation decisions in alignment with institutional policies and culture. Ensure equitable and transparent HR policies, compliant with U.S. and Italian labor law and relevant international best practices. Cultivate an organizational culture that reflects AAR’s values of intellectual courage, excellence without elitism, civic responsibility, Roman roots, collaboration and exchange, and stewardship of the future. Manage payroll, contracts, benefits administration, and legal compliance in collaboration with external service providers. 6. Technology & Systems Manage strategic development of IT infrastructure, including systems support for administration, programs, risk management, and communications. Ensure data security and continuity of operations across platforms (finance, HR, digital archives, library systems). Align digital tools with staff and fellow/resident needs; support innovation in remote and hybrid program delivery. 7. External Engagement & Institutional Stewardship Act as liaison with legal counsel, government offices in both the U.S. and Italy, vendors, and other institutions as needed. Represent AAR’s interests in operational matters with authorities, contractors, and external stakeholders in both geographies. Support special projects and strategic initiatives as delegated by the President. Preferred Qualifications 10+ years of senior operational and finance leadership experience in nonprofit and/or for-profit organizations, ideally with cross-border responsibilities. Strong background in financial management, strategic planning, compliance, and risk management in a multinational context. Fluency in English required; proficiency in Italian strongly preferred. Experience leading and managing cross-functional teams and working across cultures. Demonstrated ability to manage complex budgets, capital projects, and internal systems. Excellent communication and interpersonal skills; tactful, discerning, strategic, consensus-builder, and collaborative.

Job Description Location Available: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. Contact us:

Job Description Shift & Location Available: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. Contact us:

Job Description Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: • Act in accordance with all security and emergency procedures and manage the instigation of these, as required, • Ensure that all Guest complaints managed, recorded, and resolved promptly, • Support the Night Auditor with all Front Desk and accounting related duties, • Produce nightly reports, as required, • Inform Departments of special requests, early/late departures, room changes and other Guest requests, • Maintain good communication and work relationships in all hotel areas Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: • Positive attitude and good communication skills, • Commitment to delivering a high level of customer service, • Excellent grooming standards, • Flexibility to respond to a range of different work situations, • Two years Front Desk experience, • Knowledge of the hospitality industry, • High level of IT Proficiency Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

Job DescriptionLuxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest quality of service to our guests. Our Front Desk staff must reflect the highest standards of professionalism and courtesy to assist guests throughout their stay and provide a wonderful hotel experience. The Front Desk Concierge assumes a pivotal role in overall guest satisfaction and the ultimate success of the Hotel. Given the integral nature of the position, the Concierges demeanor must reflect the highest standards of professionalism and courtesy. A consistently positive attitude and knowledge of Hotel services and amenities are qualities which the Concierge is required to have. The purpose of the Concierge is to assist guests throughout their stay by promoting all that the Hotel and New York City have to offer. Responsibilities:* COMMUNICATING WITH GUESTS Guest Relations Teamwork Phone Etiquette Receiving and presenting packages Handling guest concerns Departmental Communication . GREETING GUESTS AND RESPONDING TO INQUIRIES Greeting the guests in a pleasant and courteous manner Offering an explanation of services and amenities Booking reservations for dining and entertainment Booking limousines and other transportation Assisting with special requests from Guests . PROVIDING KNOWLEDGE OF HOTEL SERVICES AND OFFERINGS Special needs guests Pet policy Wheelchair accessibility Frequently asked guest questions. SAFETY AND SECURITY PROCEDURES Follow CDC Protocol Guest room key procedures Lost and Found Emergency Calls from guests and colleagues Understanding of disclosure policies Knowledge of emergency evacuation plans Building Safety information Qualifications:* Excellent verbal and written communication skills Strong interpersonal skills to interact with high profile clientele Upbeat personality, natural smile, energetic, friendly demeanor Prior Hotel experience helpful but not required Full time, flexible schedule, with the ability to work weekends & holidays when needed

Job Description Salary: $28/Hr-$32/Hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary Working as a Senior Receptionist will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client. The Senior Receptionist will be responsible for engaging all Clients, Guests, Vendors, and Employees entering the reception center, and will always display an energetic, friendly, approachable demeanor. Responsibilities -Supporting the Reception Services Manager by ensuring that every guest is greeted with enthusiasm and has a memorable experience. -Greet all guests/visitors, ensure eye contact is made within 10 ft. of entrances -Greeting internal and external clients with a smile, acknowledging them promptly, using the agreed welcome “Good Morning/Good Afternoon…” -Act as way-finders and hospitality services resources for all guests. -Speaking freely and warmly, engaging clients and guests while efficiently assisting in the check-in process or escorting them to their destination -Register guests in building security system -Escort guests to their destination -Assist customers in booking conference room according to their needs -Reviewing and committing to memory the profiles of VIP guests expected for the day. -Recognizing and welcoming VIP guests using service excellence standards. -Maintaining a strong awareness of business activity and communicating all updates with your team members. -Communicating effectively with team members and passing on necessary information to colleagues that may arise during the escorting process. -Aid according to business needs e.g. lunch cover, callouts, and general support. -Supporting the training of new associates and completing checklists accordingly. -Taking part in the cross-training program which covers all areas of the department, when available. -Building and maintaining a relationship with employees and repeat guests, enhancing their overall experience. -Adheres to Standard Operating Procedures -Ensure all issues are communicated to the Reception Services Manager and employees where necessary -Maintains an understanding of the client culture, key areas of activity and creating “transparency” by serving as an extension of the client -Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency. -Adhering to Hospitality signature look -Ability to memorize FAQ‘s and speak knowledgably about the building, surrounding areas, transportation, local restaurants, and New York City ‘happenings. -Frequent standing and walking in the building lobby throughout shift. -Frequent lifting and carrying up to 30 lbs. -All other duties as assigned Key Competencies -A High School Diploma with two years of relevant Hospitality or Customer Service experience in a hotel or corporate hospitality environment -Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously. -Excellent oral and written communication skills. -Strong computer skills and knowledge of Office technology and equipment. -Ability to work calmly and effectively in stressful situations. -Exceptional client service skills to exceed expectations -Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details. -Discreet, ethical and committed to maintaining a high degree of confidentiality Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1476694 Rapport a specialized division of FLIK Hospitality Group

Job Description Job Title: Overnight Front Desk Agent Location: Best Western Plus Meadowlands- Secaucus, NJ Job Type: Full-time/Part-time Shift: Overnight (11 PM - 7 AM) Position Overview: The Overnight Front Desk Agent is the first point of contact for our guests during the night shift, responsible for delivering exceptional customer service while ensuring the smooth operation of the hotel during overnight hours. This role requires a detail-oriented, proactive individual who can handle various tasks, including check-ins and check-outs, responding to guest inquiries, managing reservations, and ensuring the security and safety of the hotel. Key Responsibilities: • Greet and welcome guests upon arrival in a friendly and professional manner., • Conduct efficient check-in and check-out procedures, processing payments and ensuring accurate billing., • Respond to guest inquiries and requests promptly, providing information about hotel services, local attractions, and amenities., • Manage room reservations, cancellations, and modifications through our hotel management system., • Monitor hotel security and maintain a safe environment for guests and staff, reporting any incidents or emergencies to management., • Handle guest complaints with professionalism, seeking to resolve issues in a timely manner., • Maintain cleanliness and organization at the front desk and lobby area., • Prepare and distribute nightly reports and documentation as needed., • Assist in light housekeeping duties, restocking supplies, and maintaining inventory., • Collaborate with security and housekeeping teams to ensure guest satisfaction and safety., • Stay informed about the hotel’s policies, procedures, and promotions to provide accurate information to guests., • Perform other related duties as assigned by the management. Qualifications: • High school diploma or equivalent; additional hospitality-related education is preferred., • Prior experience in front desk operations or customer service, • Strong communication and interpersonal skills., • Ability to work independently and make sound decisions in a fast-paced environment., • Proficient in computer software and hotel management systems., • Excellent problem-solving skills and attention to detail., • Flexibility to work overnight shifts, weekends, and holidays., • Ability to lift and move items up to 25 pounds and stand for extended periods. What We Offer: • Health, dental, and vision insurance options, • Paid time off and holiday pay, • Employee discounts on hotel stays and amenities, • Opportunities for professional development and career advancement Best Western Plus Meadowlands is an equal opportunity employer and values diversity in our workforce. We encourage all qualified candidates to apply.

Job DescriptionDescription: Company Overview: Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed every day. We are one of the top employers due to our competitive wages, benefits packages, and the opportunity to advance your career and be part of the team. 90% of our team members say, "I Love My Job" and 92% say they are proud to work for Margaritaville and Landshark. Benefits: Weekly Pay, Staff Member discounts, Tuition Reimbursement, Fun upbeat working environment, Career Growth, 401K Matching, Paid time off, and more! Job Overview: Responsible for greeting customers, driving business, and generating revenue. Position Description: • Brand Ambassadors are Power Greeters saying hello and goodbye to every single guest that enters and leaves Margaritaville Hotel side and Restaurant., • Provides information and conversation while guests are waiting and being seated., • They are revenue specialists and generators., • Drives new business through the doors by being "THE HAPPIEST DOOR IN TIMES SQUARE" also by projecting their voices with a fabulous contiguous enthusiasm and command but pleasant demeanor and impeccable stage presence., • They are to communicate and fill up the two rooftops, landshark by the pool side, chill bar, Margaritaville and any spaces at Margaritaville., • On occasion asked to go to key areas in times Square to hand out promotional materials., • They will also guide guests that are on a wait time at the restaurant to a place where we can maximize sales for the bars and restaurants., • In charge of lining groups up and pleasantly greeting them and informing the restaurant that the booked groups have arrived. The Brand Ambassador will make a smooth transition into the restaurant after group sales has book all of these big groups and events., • Opening and closing duties consist of Checking in with a manager to set themselves up for success., • Checking for wait times and putting out any signage or turning on TV screens that highlight our promotions happy hour, pool day passes etc., • Helping with crowd control at all areas of the building., • Assisting hotel security securing the lobby., • Informing all guests of all areas constantly upselling merchandise and our high revenue areas., • Greeting guests with luggage for check in., • Being a team player for the entire facility including events to make an amazing experience for our guests., • Providing guests with outstanding Guest service at all times., • Maintains positive guest satisfaction by answering questions thoroughly, handling complaints or directing them to a manager, and providing specific item suggestions and information about the establishment., • Provides specific item suggestions and information about the establishment., • Communicates effectively with all guests, co-workers and management., • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management., • Adheres to all company policies and procedures as established in the Staff Member Handbook. Requirements: Skills/Experience: • One year in a guest service position preferred; previous experience in a food and beverage environment helpful; or equivalent combination of education and experience., • Good written and verbal communication skills., • Ability to interact professionally with other departments and outside contacts., • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision., • Good judgment and decision-making abilities. Educational Requirements: Physical Requirements: • Must be able to work in a fast-paced, high energy, and physically demanding environment., • Must be able to spend 100% of working time standing, walking, and reaching., • Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position., • Feeling or grasping objects of different size and shape., • Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces., • Will be required to use physical capabilities including climbing and ascending or descending ladders, stairs, and ramps., • Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently., • Must be able to communicate clearly with our guests in the primary language of the restaurant, specific to location. (Primarily English), • Hearing sounds at normal speaking levels with or without correction., • Exposed to weather conditions and prevalent temperature changes., • Subject to moderate to high ambient noise levels., • Frequently required to function in narrow aisles or passageways., • Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals., • Ability to effectively present information and respond to questions from groups of managers, clients, and guests., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Job DescriptionWho we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… As Security Agent, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behavior in order to deliver a safe Guest and teammate experience. As the security guard, you would be responsible for assisting with all safety and security programs and initiatives. Specifically, you will be responsible for performing the following tasks to the highest standards. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing... In helping you understand your role in working for a world-class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all-inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide an “out of this world” customer service experience for our guests: • Help lead investigations of accidents, thefts, property loss, unlawful activities, and complete corresponding incident reports, • Patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions, • Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property, • Serve as primary liaison with federal, state and local law enforcement, • Oversee the administration and accuracy of all required reports and documentation, • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner, • Coordinate additional personnel for Conference and Banqueting functions, • Patrol all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms, • Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security, • Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities, • Plan, deliver and facilitate regular staff awareness training, • Be fully conversant of company terrorist procedures and convey to staff, • Be fully conversant with hotel Fire and Emergency procedures, • Responsible for management of key control within all departments, • Monitor and control staff entrances, (all the accesses at property as main entrance, parking, elevators, guests, vendors, employees, etc.), • Responsible for checking goods received and distributing You got skills? If you are able to perform the following, then you have come to the right place… • Stand for periods of up to 8-10 hours, • Input and access data in various computer systems, • Understand guest inquiries and provide clear, concise responses, • Work with others like a rock star while constantly advocating for your guests, • Understand the importance of completing a timely accident/incident report, • Communicate clearly in verbal and written English, • Work cohesively with other departments and co-workers as part of a team, • Focus attention on details, • Maintain confidentiality of all guests and hotel information, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Current, legal and unrestricted ability to work in the USA., • Minimum of 2 years of Loss Prevention experience., • Previous experience in hospitality preferred., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge. #LI-onsite

Job DescriptionSecurity Guards Wanted For IMMEDIATE HIRE!! (NYC) 212-877-6707 Security Guards Wanted For IMMEDIATE HIRE For NYC Nightclubs, bars, lounges and restaurants. We are currently holding open interviews for all licensed Security Guards Tuesdays through Thursdays from 11am to 4pm. All applicants (male/female) are required to arrive wearing a BLACK SUIT, WHITE SHIRT AND A BLACK TIE . NO EXCEPTIONS. Bring your valid Security License. All interviews must be confirmed by phone . Visit our website @ WWW.ALLSEASONPROTECTION.COM We are located at 204 W 84th Street NY,NY10024 Required experience: • security: 1 yearRequired license or certification:, • nys security guard licenseJob Type: Full-time Job Location: • New York, NYRequired education:, • High school or equivalentRequired license or certification:, • nys security license

Job Description Want to earn a steady income in a great work environment? If so, Doyle Security Services is the perfect place for you! Doyle Security Services, Inc. (DSS) is seeking experienced Security Officers in the New York City area for High End Hotel and Residential locations. PAY RATE: $19.00 - $23.00/hr SHIFTS AVAILABLE: • Schedule 1: Thursday - Monday 2300 - 0700, • Schedule 2: Wednesday - Sunday 2300 – 0700, • Schedule 3: Tuesday - Saturday 1500 – 2300, • Schedule 4: Friday - Monday 0700 - 1500, • Schedule 5: Friday, Saturday 0800-1600, Monday 1000-1800, • Paid Time Off ( PTO), • Medical Plan, • Vision Plan, • Dental Plan, • 401 K, • Life Insurance, • Referral Bonuses JOB SUMMARY: Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic tours to check for irregularities. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Work requires the ability to stand for the majority of workday. MINIMUM QUALIFICATIONS AT ENTRY • Must be at least 18 years of age, • 1-3 years Corporate/Commercial Security Experience, • Valid NYS Security Guard License, • Must be available to work weekends, • Must be able to stand for long periods of time, • Must have exceptional Customer Service Skills, • Must be able to verbally de-escalate situations, • Reliable transportation, • Must be able to understand the English language and communicate it effectively in both the verbal and written form EOE/Minorities/Females/Vet/Disability Doyle Security Services is an Equal Opportunity Employer committed to hiring a diverse workforce. Job Posted by ApplicantPro

Job DescriptionJob Description United Security Services, Inc. is a fast growing company with many opportunities for growth and advancement. We are security professionals with hospitality-focused training. Once on board, security personnel deliver essential customer service, exercise knowledge in problem solving and use their exceptional service skills. We are proud of our employees and only hire people who care about our clients and about the businesses and facilities in which they serve. From security officers to security management, United States Security Service employees thrive on providing exceptional service. We seek to employ qualified security professionals for a high profile hotel, located in a Midtown Manhattan location. Requirements • A valid New York State Security Guard license, • All Security training must be up to date, • High School Diploma or GED preferred, • Flexible availability to work, • F03 COF Fireguard License, • CPR Certified, • 1 Year of verifiable security experience, • Prior hotel security preferred, but not required, • Must be able to stand, patrol, and work outdoors if necessary, • Strong Computer skills (Typing, Internet, MS Office), • Provide a safe and welcoming environment for guests and fellow hotel personnel, • Patrol guest areas for unusual, dangerous, or illegal activity and unauthorized individuals, • Respond to Medical Emergencies, provide basic first aid to injured colleagues and guests, • Maintaining exceptional communication, hospitality, and interpersonal skills, • Complete security checks and follow post orders as directed by the hotel, • Report necessary incidents and occurrences during each scheduled shift, • Keep a log with hourly entries, • Conduct employee bag checks, • Access control of all contractors coming in to the property NY License No. 11000186816

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guests. Your Mission: Should you decide to accept... As Security Manager, you are responsible for monitoring and controlling staff entrances patrolling on a regular basis and managing undesirable behavior in order to deliver a safe Guest and teammate experience. You will be responsible for directing and administering the implementation of all safety and security programs and initiatives. Specifically, you will be responsible for performing the following tasks to the highest standards: You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty Gritty: What exactly you will be doing.... In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Lead investigations of accidents, thefts, property loss, unlawful activities, and complete corresponding incident reports, • Patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions, • Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property, • Serve as primary liaison with federal, state and local law enforcement, • Oversee the administration and accuracy of all required reports and documentation, • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner, • Coordinate additional personnel for Conference and Banqueting functions, • Patrol all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms, • Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security, • Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities, • Plan, deliver and facilitate regular teammate awareness training, • Be fully conversant of company terrorist procedures and convey to staff, • Be fully conversant with hotel Fire and Emergency procedures, • Responsible for management of key control within all departments, • Monitor and control staff entrances, (all the accesses at property as main entrance, parking, elevators, guests, vendors, employees, etc.), • Responsible for checking goods received and distributing You got skills? If you are able to perform the following, then you have come to the right place… • Stand for periods of up to 8-10 hours, • Input and access data in various computer systems, • Understand guest inquiries and provide clear, concise responses, • Work with others like a rock star, while constantly advocating for your guests, • Understand the importance of completing a timely accident/incident report, • Communicate clearly in verbal and written English, • Work cohesively with other departments and co-workers as part of a team, • Focus attention on details, • Maintain confidentiality of all guests and hotel information, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Adhere to hotel policies including but not limited to attendance, safety, behavior, • Current, legal and unrestricted ability to work in the United States, • A minimum of 5 years of loss prevention/security management experience is preferred, • Previous experience in hospitality is referred, • Proficient computer skills in MS Outlook, Word, Excel and PowerPoint

Job DescriptionSecurity Guards Wanted For IMMEDIATE HIRE!! (NYC) 212-877-6707 Security Guards Wanted For IMMEDIATE HIRE For NYC Nightclubs, bars, lounges and restaurants. We are currently holding open interviews for all licensed Security Guards Tuesdays through Thursdays from 11am to 4pm. All applicants (male/female) are required to arrive wearing a BLACK SUIT, WHITE SHIRT AND A BLACK TIE . NO EXCEPTIONS. Bring your valid Security License. All interviews must be confirmed by phone . Visit our website @ WWW.ALLSEASONPROTECTION.COM We are located at 204 W 84th Street NY,NY10024 Required experience: • security: 1 yearRequired license or certification:, • nys security guard licenseJob Type: Full-time Job Location: • New York, NYRequired education:, • High school or equivalentRequired license or certification:, • nys security license

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Security Manager is responsible for overseeing all security operations across the property, ensuring the safety of guests, staff, and assets while maintaining a discreet and guest-forward approach aligned with Faena’s brand. This role develops and implements security procedures, supervises the security team, and coordinates emergency response and risk mitigation strategies. This position has an annual compensation of $85,000 per year. DUTIES AND RESPONSIBILITIES * Manage daily security operations including shift scheduling, patrols, access control, and incident reporting * Lead training and oversight for all security personnel, including emergency response, customer service, and de-escalation protocols * Liaise with local law enforcement, fire department, and emergency services as needed * Develop and implement safety policies, evacuation procedures, and crisis management protocols * Maintain and monitor security systems (CCTV, access control, alarms) and report maintenance needs * Coordinate coverage for VIP guests, high-profile events, and public access areas * Conduct risk assessments and incident investigations, producing detailed reports * Work collaboratively with departments including Rooms, Events, and Engineering to ensure integrated property safety * Maintain compliance with all relevant city, state, and OSHA security regulations Qualifications * 5+ years of progressive experience in security or safety management, preferably in luxury hospitality, nightlife, or event environments * Prior supervisory or managerial experience in a unionized setting preferred * NYS Security Guard License required; Fire Safety Director Certification strongly preferred * CPR/First Aid/AED Certification required * Knowledge of surveillance systems, hotel property layouts, and threat assessment protocols. SKILLS * Calm, composed leadership under pressure * Excellent communication and team coordination skills * Strong decision-making in real-time situations * Discreet and professional demeanor with guests and high-profile clientele * Detail-oriented with clear documentation and reporting ability PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description United Security Services, Inc. is a nationwide fast growing company with many opportunities for growth and advancement at our New York region. We are security professionals with rewarding careers that provide hospitality-focused training to give sense of purpose. Once on board we offer medical, dental, visual, and PTO benefits 30 days after working on a full-time basis, employee discount perks, and so much more. Be the STAR to deliver essential customer service, exercise knowledge in problem solving and use their exceptional service skills. We are proud of our employees and seek to hire people who care about our clients and about the businesses and facilities in which they serve. We are currently in search of Fire Life Safety Directors with Luxury Hotel experience; Are You That STAR?! Job Responsibilities • Monitor guest areas for unauthorized people, suspicious activity and/or any discrepancies., • Remain attentive to any abnormalities, all of which include any form of safety hazards, and emergency cases. Emergency response (i.e. fire, police, ambulance work force) should be reached in the event of any irregularities., • Direct and assist in emergency procedures, ensuring that the fire safety plan is executed accordingly., • Assure that all fire and safety systems, including fire alarms and smoke detectors are functioning; report any defective systems as needed., • Guarantee that information is neatly and appropriately recorded into to all log books in accordance with NYC Fire Code., • Ensure that Security Guards are present for their scheduled shifts and located at their designated post, • Ensure Security Guards are in full uniform, comply with post orders, and company policy., • Assist with any needs or requests hotel guests may have., • Maintain a hospitable and safe environment for all guests and hotel personnel., • High School Diploma or equivalent., • A valid New York State Security Guard License., • Minimum 2 year experience as Fire Life Safety Director required., • Valid Z89/F89 Fire and Life Safety Director COF., • All NY State required Security annual training certificates must be up to date., • Verifiable prior Security Supervisory experience preferred., • Previous hotel experience preferred., • Basic Computer knowledge (E-Mail, MS Office, Internet)., • Must submit and pass a drug screening., • Flexible availability preferred. EOE/Minorities/Females/Vet/Disability* United Security Services, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce. United Security Services, Inc. is committed to providing exceptional services and solutions to our clients and need your extraordinary work ethic to do so!

Job Description Part Time Guest Service Agent Pay Rate: $17.50/hr Location: Holiday Inn NYC- Lower East Side 150 Delancey Street New York, NY 10002 SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Ambassador at Faena New York, you are an essential part of the guest journey—providing thoughtful, attentive service from the moment guests arrive to the moment they depart. You will warmly welcome each guest, assist with their belongings, and ensure their experience is marked by ease, luxury, and genuine hospitality. From managing luggage and escorting guests to their rooms, to coordinating with various departments and delivering prompt service, this role supports the overall guest experience with poise and efficiency. You are the face of Faena—bringing elegance, knowledge, and care to every interaction. This full time position has an hourly rate of $27.00 per hour. DUTIES AND RESPONSIBILITIES * Greet and engage guests upon arrival, offering a warm and professional welcome. * Transport luggage and personal items to guest rooms promptly, ensuring accuracy and care. * Provide an overview of room features, including in-room technology, and inform guests of hotel services and amenities. * Respond swiftly to guest requests, including deliveries of packages, messages, amenities, and newspapers. * Support guest movements efficiently during check-in, check-out, room changes, and group arrivals. * Maintain cleanliness, organization, and presentation in all guest-facing areas including the lobby, entryway, bell desk, and luggage storage. * Keep all service equipment, such as luggage carts, polished and in working condition. * Coordinate effectively with Concierge, Guest Experience Agents, Housekeeping, and other departments to ensure guest requests are fulfilled. * Deliver items such as packages, flowers, gifts, amenities, food deliveries (ex: Uber Eats, GrubHub, etc.) and other special requests with care and discretion. * Secure and correctly tag stored luggage; manage storage and retrieval accurately. * Remain attentive and composed under pressure during peak times or guest transitions. * Offer recommendations on hotel dining, spa, cultural offerings, and local attractions. * Assist with in-room tours or property tours as needed. * Observe and maintain guest confidentiality, safety, and security at all times. * Practice teamwork, attend daily briefings, and support leadership with additional tasks as needed. * Promote and embody Faena's values and brand presence—both within the hotel and out in the community Qualifications * Minimum 1–2 years of experience in a luxury hotel, resort, or high-end residential setting. * Exceptional guest service skills with a warm, professional, and polished demeanor. * Ability to lift and carry luggage, packages, or other items up to 50 lbs, and stand or walk for extended periods. * Strong knowledge of New York City geography, landmarks, and transportation options. * Familiarity with Forbes 5-Star service standards and luxury etiquette. * Comfortable operating elevators and assisting with mobility support devices. * Proficient in English; multilingual preferred (especially Spanish/French). * Excellent communication, situational awareness, and ability to read guest cues. * Flexible to work nights, weekends, holidays, and outdoor conditions as needed. * Valid driver’s license or valet experience a plus. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing