Traveler Services Greeter (LGA)
25 days ago
East Elmhurst
Job Description Air General, a third-generation, family-owned, national cargo handling company and passenger services provider, is looking for a professional Travel Services Greeter at the LaGuardia Airport (LGA) location. Greeters act as a ground host/hostess or concierge and is assigned to provide assistance of a specialized nature to specific individuals or groups of travelers. Strong applicants will have prior experience with airlines or travel agencies, superior problem-solving capabilities and be detail-oriented. Since 1961 Air General has gone above and beyond to maintain long-lasting relationships with our employees and our clients. If you enjoy meeting people from various backgrounds in a busy airport environment, while guiding them through the airport formalities, contact Air General for an interview. Job Responsibilities: • Create a positive experience to a passenger’s trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience, • Check in the client using appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees, • Inform passengers through all aspects of their experience with varying Airlines by communicating appropriate information about their trips and belongings, • Collaborate with the internal Coordinator team to ensure passenger information is processed accurately and flights are sent out on time, • Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner, • High school diploma or GED required - college degree preferred or equivalent industry experience, • Must be able to obtain a valid airport SIDA badge., • Must be at least 18 years of age., • Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs., • Must be able to clearly understand and communicate in English when performing essential job functions., • Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens., • 401(k) Retirement Plan and Roth after 6 months, company match after 1 year, • Earned Wage Access - offered through Tapcheck, • Variable hours and event-based ($90.00 per 3 hr. event) Our Story - Air General | Cargo Handling