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Job Description JOB DESCRIPTION JOB TITLE: SENIOR SHIFT SUPERVISOR FLSA: NON-EXEMPT DEPARTMENT: HOUSING AND SERVICES – SECURITY LOCATION: WHITE PLAINS REPORTS TO: SECURITY MANAGER SALARY: $40,000.00 - $50,000.00 DUTIES & RESPONSIBILITIES: • Provide supervision and training to Client Care Monitors, and Shift Supervisors to ensure that they are equipped to perform their duties effectively. • Create weekly staff schedules and maintain a master staff schedule according to changing staffing patterns, • Create an overtime assignment system to ensure fairness and the efficient use of staff resources., • Maintain level of expectation of requirements for security office and traffic intervention., • Assist Facility Manager, preparing and executing fire drills (as well as fires) or in other cases., • Make rounds randomly through the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, etc. • Respond by phone or in person to request for assistance form Shift Supervisors at other locations., • Complete assigned paperwork responsibilities (i.e. Log, incident reports, CPS reports and all other reports), • Monitor reception area and security at front desk area daily., • Maintain safety and security of clients and staff., • Provide crisis intervention when needed., • Enforce drug free workplace policy and no smoking rules., • Attend and conduct various meetings and training’s as needed., • Back-up Security Manager as directed., • Check inventory of equipment daily., • Provided leadership in emergency situations within the security department., • Fulfills all job responsibilities of a Client Care Monitor., • Perform all related duties as assigned., • Monitors electronic quality assurance programs, such as Tourtrax and GPSInsight applications. EXPERIENCE AND QUALIFICATIONS: Ability to solve problems; ability to make decisions based on factual information a must. Shift Supervisor must have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is the premier organization of our kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

Job Description Are you a seasoned professional with a passion for customer service, quality, and safety? Join our team as a Lead Field Service Technician! We are seeking an experienced, highly motivated Lead Field Service Technician to join our dynamic team. As a key member of a two-person team, you will work closely with a Technician 2 to deliver exceptional roofing services and repairs at customer job sites. This position requires a blend of technical expertise and leadership skills to ensure safety, quality, and client satisfaction in every job you perform. If you have a strong background in roofing, an eye for detail, and a commitment to maintaining high standards, we want you to be part of our team! Why Join Us? • Competitive Pay: $30 - $40 per hour, based on experience., • Company Vehicle: Provided for applicable positions., • Paid Time Off: After 90 days, • Technology: Company phone and laptop for work use., • Career Growth: Opportunities for professional development and advancement., • Commitment to Safety & Quality: Join a company that prioritizes safety, client satisfaction, and quality service. Key Responsibilities: Team Leadership & Communication: • Lead and mentor Technician 2, ensuring effective coordination of daily tasks., • Maintain open communication with your supervisor and the client’s point of contact (POC)., • Provide clear updates to clients regarding project progress and any changes. On-Site Roofing Services: • Identify and repair roof deficiencies, including leaks, flashing issues, and membrane concerns., • Perform roofing tasks such as tear-offs, insulation installation, membrane welding, and flashings., • Conduct detailed work on roofing components, such as pipes, curbs, and walls., • Ensure strict compliance with manufacturer specifications and safety standards. Vehicle & Equipment Maintenance: • Perform daily vehicle inspections and ensure inventory is up to date., • Promptly report any equipment or vehicle issues., • Operate and maintain all roofing tools and equipment in optimal condition., • Work Generation & Proposals:, • Submit proposals for additional work, including NTE increases, qwikbids, and work expansion opportunities., • Collaborate with the client’s POC to identify potential areas for additional service., • Documentation & Reporting:, • Capture before-and-after photos and detailed descriptions of service activities., • Upload service details to internal applications., • Provide work summaries to clients and complete all required documentation, including timesheets., • Safety & Compliance:, • Ensure strict adherence to OSHA safety protocols., • Valid, clean driver’s license., • Minimum of 2 years of roofing experience or 5 years in the construction industry (roofing preferred)., • Proven leadership skills and experience managing a team., • Strong communication skills for client interaction and team coordination., • Proficiency with mobile applications for service documentation and reporting., • Willingness to obtain any necessary OSHA certifications., • Flexibility to work after hours and weekends as needed.Daily Responsibilities:, • Coordinate and review daily tasks with Technician 2., • Safely drive to job sites and introduce the team to the client’s POC., • Perform inspections, document roof deficiencies, and conduct necessary repairs., • Identify opportunities for additional repairs or services and submit proposals., • Maintain vehicle and tool readiness for each job., • Ensure compliance with safety standards and manufacturer specifications., • Provide clients with work summaries and ensure complete satisfaction., • Complete timesheets and necessary service documentation. If you're a detail-oriented, safety-conscious professional with strong leadership skills, we encourage you to apply and join our team of dedicated experts! To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nations Roof provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. Our company is a Drug Free Workplace. No Recruiters. All candidates must be authorized to work in the U.S.