Lead software engineer jobs in Hoboken, New Jersey - Page 7Create job alerts

Lead Data Engineer - Capital One Software (Remote) Capital One Software is seeking a Lead Data Engineer who is passionate about marrying innovation with emerging technologies. As a Capital One Lead Data Engineer you'll have the opportunity to build meaningful software that enables our customers to m

Lead Software Engineer, Full Stack (React, Scala).Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breake

As a Lead Software Engineer at JPMorgan Chase within the Wholesale Credit Risk Technology Analytics Team, you are an integral part of an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. Leads communities

What You'll Do: - Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company - Share your passion for staying on top of tech trends, experimenti

Job Description About Fractional AI Fractional AI builds bespoke gen AI software to transform businesses. Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more). We’re a San Francisco and NYC-based, engineering-first startup that’s profitable—with over 100% quarter-over-quarter revenue growth—and we’re just getting started. About the role Our talent is our product. Customers choose Fractional AI because we offer elite engineering expertise to build tailored gen AI solutions. As our Head of Talent, you’ll be at the heart of building our most critical asset: our team. You’ll own and scale the recruiting function: developing systems, designing process, and hiring top-tier talent. From Day 1, this is a player-coach role – hands-on recruiting blended with strategic leadership. What you’ll do: * Lead and grow a small but mighty TA team * Champion an uncompromising bar for talent with an exceptional candidate experience * Build the systems for an inclusive, white-glove, AI-native recruiting operation: tools, systems, playbooks, reporting * Serve as a full-cycle recruiter for high-priority technical and go-to-market roles * Partner closely with hiring managers and founders to deeply understand needs and priorities * Serve as the ultimate Fractional AI ambassador and craft our employer brand What you bring to the table: * Experience leading talent acquisition in early-stage and/or engineering-led organizations * Strong people management skills and the ability to inspire trust and followership * Deep understanding of technical recruiting, technical fluency, and strong judgement for what “great” looks like * A data-driven approach with a bias for experimentation and improvement * Track record of building efficient, scalable recruiting operations and infrastructure * Comfort rolling up your sleeves and sourcing, screening, and closing candidates - you’re a doer, not an armchair strategist * Ability to expertly influence internally and externally * A desire to win with an incredible team Why you should (and shouldn’t) join us We believe in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. Why join Fractional? * Incredible momentum with veteran founders: we’re profitable, with >100% quarter over quarter revenue growth, and on track to 4x the team this year. We’re led by multi-time founders with multiple exits under their belts. * A front-row seat to the AI revolution: Getting AI into production is the challenge of our time, and Fractional AI is the go-to applied AI engineering team for top companies, giving you unparalleled access to how AI is changing the world. * Greenspace to build: You’re getting in on the ground floor with unparalleled opportunity for impact. We have a high autonomy culture, giving you the space to set and execute your vision. Why shouldn't you join Fractional? * We are unapologetically building an engineering-first culture – this is how we build the team to meet the moment. We overdeliver for our clients by crafting a culture that enables the best engineers to thrive. * We hold a very high bar. This is a perfect role if you’re motivated by challenge. We’re looking for the top 1% of engineers in SF and NYC, and we won’t compromise that bar, ever. * We’re a team of doers. For the right person, this is a pro, not a con, but this is a hands-on leadership role: source candidates and define our strategy for establishing our employer brand in a new market in the same afternoon. Snapshot of your first 30 days: * Review our current headcount plan and hiring philosophy. * Jump into outbound sourcing for critical roles – from experimenting with outbound email campaigns to joining in-person AI meetups. Extend your first offer. * Chart the roadmap for the TA team and systems to 6x in 18 months – start executing it. * Implement 5+ improvements to our current process. * Engage with all things life at Fractional AI - AI lunch and learns, monthly happy hours, AI project shares. Our Values We overdeliver. We overuse AI. We “over engineer” the culture. Location San Francisco, CA or New York City, NY (4 days in-person, Fridays remote) Benefits 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. 📈 401k with Matching: Invest in your future with our company-matched retirement plan. 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. 🚑 Health FSA: Manage out-of-pocket health expenses effectively. 🚌 Commuter Benefits: Make your travel to work easier and more affordable. 🏥 Life Insurance: Providing peace of mind for you and your loved ones. 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us?

A leading fintech company is looking for a Senior Software Engineer to manage bank account systems and lead engineering initiatives.

The ideal candidate has over 12 years of software development experience and a strong background in platform engineering. A prominent payroll platform is seeking a Senior Staff Software Engineer to lead technical efforts in building and scaling their payroll APIs.

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. NET Software Engineers within the Financial Services Technology space in The City of London and Greater London. Harrington Starr have partnered with a Global Investment Bank seeking to hire a Lead

Senior Lead Software Engineer (Velocity Black) Capital One's Digital Commerce & Innovation organization is seeking a Senior Lead, Software Engineer with a passion for building and growing full stack applications to join its Velocity Black by Capital One team.As a candidate for this role, you're

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California P

Job Title: Lead Software Engineer. Partner with Product and Design to translate business needs into scalable, high-quality software.

A fintech company is seeking a Senior Software Engineer to lead a mentorship initiative. Ideal candidates have 5+ years in software production with a strong mentoring background and skills in AI and communication.

Remote (Regardless of Location): $175,800 - $200,700 for Lead Software Engineer. Lead Software Engineer, Full Stack - Shopping (Remote). At least 4 years of experience in software engineering (Internship experience does not apply).

A leading financial institution in New York is seeking a Lead Software Engineer. The role includes developing high-quality code, troubleshooting, and guiding junior engineers. Requires expertise in Java and Python, along with strong software engineering principles.

Take ownership of code modules and lead code review processes. Expertise in translating complex business requirements into maintainable enterprise software solutions. Bachelor's degree in Computer Science, Information Systems, Engineering, or Quantitative Finance, or equivalent experience.

Lead Software Engineer, Mobile iOS.Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and d

A prominent financial services firm in New York is looking for a Lead Software Engineer. The ideal candidate has over 5 years of experience in software engineering, hands-on cloud experience, and a commitment to team collaboration. You will play a key role in developing secure, scalable software sol

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. We work with every part of The Walt Disney Company�

Technology is at the heart of Disney’s past, present, and future.Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Dis

Sr Lead Software Engineer, Back End/SRE - Shopping (Remote-Eligible). Remote (Regardless of Location): $204,900 - $233,800 for Sr.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California P

Our client, a well-funded and successful Series B Health tech startup is searching for a Senior/Lead Software Engineer to help them build a brand new service line to add to their existing product. Create a brand new software product using Node, Typescript & React. Collaborate with GM, Director of Pr

Field Engineers partner closely with Product, Engineering, and Operations to lead existing customers through building production-grade data pipelines. The ideal person is a software engineer generalist who enjoys working with clients directly, taking ambiguous requirements and issues, and quickly de

Lead the Retrieval Ingestion Team, driving how documents flow into Relativity's next generation search platform. Relativity is committed to competitive, fair, and equitable compensation practices. We are seeking a Lead Software Engineer to join the Retrieval Ingestion Team at Relativity.

A fast-growing tech company in San Francisco is looking for a Software Engineer to lead a team in building their data platform for real-time machine learning inference. This role offers an opportunity to shape the technical direction of a promising startup with comprehensive benefits and an equity p

Partner with Software Engineers, UX/UI, Quality Engineers, Product Owners/Analysts to deliver high performing quality customer experiences that are engaging, purposeful and powerful in their simplicity. New York, NY: $173,000 - $197,400 for Senior Software Engineer. Own and lead delivery of major co

Job Description Senior Lead Software Engineer, Full Stack (Enterprise Platforms Technology) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'l

Job Description Are you an experienced Residential Property Director ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! We are currently seeking an experienced Residential Property Engineer for our Newark, NJ portfolio of properties. The Residential Property Engineer will be responsible for overseeing maintenance operations. Duties and Responsibilities: • Conduct routine inspections and maintenance of HVAC, plumbing, heating, boilers, water tower, and other building systems to ensure functionality and efficiency., • Monitor the BMS to ensure routing functionality and energy efficiency., • Supervise and direct a team of maintenance staff, providing guidance, training, and support as needed., • Manage and prioritize service requests and preventive maintenance tasks through property maintenance software., • Respond promptly to emergency maintenance requests and issues., • Coordinate with external contractors and vendors for specialized repairs and services., • Ensure compliance with all safety protocols, building codes, routine city inspections (such as elevator and sprinkler), and regulations., • Maintain accurate records of maintenance and repair activities., • Maintain a list of seasonal maintenance requirements for various equipment, such as heating boilers, hot water boilers, and PTAC., • Maintain accurate records of As-Built drawings and locations of shut off and valves, clean outs, power down switches, and disconnect., • Maintain and control all keys and fobs related to operation of the building., • Maintain accurate records (hardcopy and electronic copy) of the Operation Manual, warranty book, and list of contractors and vendors. Thorough understanding of the cleaning requirement for the newly installed finished products and equipment., • Minimum high school education or equivalent, • Relevant certifications in HVAC, plumbing, or other related fields or ability to acquire them., • Proven experience (7-10 years) in a supervisory role within property management, with a focus on residential properties., • Strong technical skills in HVAC systems, plumbing, heating, boilers, BMS, water tower, electrical switch gear, elevator, fire protection, security system and general maintenance., • Ability to effectively supervise and lead a team, fostering a positive work environment, • Proficiency in using property management software for service requests and maintenance tracking., • Excellent communication and interpersonal skills., • Ability to work independently and make sound decisions under pressure., • Availability for on-call and emergency situations as required. About Us: For fifty years, MMS Group and its affiliates (Arco Management and TUC Management) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence. Why join our Team? We invite you to join our growing team of dedicated professionals in a high-tech environment. We offer competitive salaries, benefits, and opportunities for growth and advancement through continuous training and education programs. ?Contact us today to see how you can achieve your MMS Edge. Perks and Benefits: MMS Group believes in a healthy work-life balance. Keeping our employees in mind, here is a list of a few benefits we offer: * Paid Holidays: 12 paid holidays per year. * Paid Time-Off: Up to 2 weeks PTO in the first year, increasing with tenure. * Healthcare Plans: Comprehensive Medical, Dental, and Vision plans available after 60 days of employment. * Health Reimbursement Account: Up to $3K per calendar year. * Life Insurance: Company-paid life insurance. * Retirement Savings: Company-matched 401(k) retirement savings plan. * Certifications and Licensing: Company-paid certifications and licensing. * And much more! Are you the person we’re looking for? Apply now. Visit us at for more details! Equal Opportunity Employer

Job DescriptionSalary: $120,000 - $150,000 New York Peace of Mind Technologies (POM), is currently searching for a qualified, enthusiastic, hard-working and driven Bid/Estimating Manager that embodies POMs core values to join our Company. About You You are driven and understand how to manage priorities, lead a team and coordinate effectively to meet deadlines. You are comfortable with numbers, technically skilled and have the ability to stay focused and maintain great attention to detail while under pressure. About Us Peace of Mind Technologies, LLC (POM) is New Yorks premier systems integrator for security and surveillance technology. Specializing in high-tech systems, cloud-based software services and audio/video solutions for thousands of businesses, schools and properties in the greater New York Metropolitan area, POMs diverse client roster comprises a wide range of prestigious and well-known organizations. Founded in 2002, POM has handled more than 2,000 site installations, primarily focused on large offices, retail, hospitality, health care, education, and real estate (commercial, luxury residential and hi-rise). Roles & Responsibilities The Bid and Estimating Manager will lead and manage the estimating team, overseeing standardized processes to ensure consistency and efficiency in estimates and proposals. Responsibilities include training and motivating the team, reporting weekly KPIs, responding to RFPs, collaborating with sales and project management to develop comprehensive proposals, and maintaining relationships with clients and vendors to enhance bid opportunities. * Leadership & Management * Lead and manage the estimating team, providing guidance, training, and performance evaluations. * Communicate effectively, providing clear direction to internal team, sub-contractors and vendors both verbally and in writing. * Oversee POMs standardized estimating processes and ensure consistency across all estimates and proposals. * Train and motivate team on an on-going basis * Develop goals for Estimating Department and report progress. * Prepare Annual performance reviews * Manage Estimating Department PTO calendar to ensure department is properly staffed. * Manage the quote calendar and prioritize accordingly to ensure Sales Team can meet RFP deadlines. * Provide Director of Sales weekly key performance indicators (KPIs) for department. * Accountable for team delivery of timely Estimates/Proposals, a key driver to company success. * Report Profitability and win percentage and recommend improvements to increase success rates. * Utilize Salesforce to track bid opportunities. * Estimating/Pre-Construction * Respond to request for proposals (RFPs) * Qualify opportunities. * Review prospects needs and wants for the product/services offered and work with the Senior Sales Engineer, System Engineers, and the Sales team to develop the right solution. * Attend site surveys for new projects and gather relevant site details in order to create the scope of work including equipment and labor estimate. * Prepare estimates for low-voltage systems including AV, security, access control, and surveillance systems. * Gather information to determine proper system components from internal and vendor resources. * Document equipment needed and labor time required for each project. * Work with vendors and manufacturers to develop bills of materials and proposals. * Level vendor quotes and negotiate costs to increase profit margins, as well as identify missing components in the scope of work to avoid additional project costs and reduced margins after the project is sold. * Provide accurate, timely and competitive project estimates/quotes to the sales team that support the detailed scopes of work outlined in Sales Proposals, RFIs, RFPs etc. * Review product estimate and system design prepared by other team members. Ensure there are no missing components in the scope of work to avoid additional project costs and reduced margins after the project is sold. * Create requests for information (RFIs) • Create and maintain a database of unit costs, assembly costs, and production rates in D-Tools. Proposal Development * Collaborate with the sales and project management teams to develop comprehensive project proposals. * Create pitch decks for RFPs and deals company is pursuing. * Work with Sales Director and President to price and strategize proposals and bids. * Prepare detailed cost breakdowns, project scopes, and schedules to accompany all proposals. * Create and complete proposals, ensuring proposals comply with company standards and client expectations. * Client Engagement * Build relationships with GC estimators to have the best shot at winning projects. * Meet with potential clients to discuss project requirements and specifications. * Provide technical support and clarification on estimates and proposals. * Foster relationships with clients to encourage repeat business and client referrals. * Maintain and grow bid relationships the estimating manager will maintain and grow relationships but not limited to contractors, manufactures, subcontractors, distributors and consultants. * Search for relevant publicly available RFPs, bid-opportunities and partnerships in various sectors. * Vendor & Subcontractor Management * Source and manage relationships with suppliers and subcontractors to ensure competitive pricing and quality work. * Obtain and evaluate supplier and subcontractor quotations. * Manage sub-contractor descoping meetings. * Continuous Improvement * Analyze project cost performance and implement improvements to the estimating process. • Identify department inefficiencies, develop new department processes and implement new policies., • Stay updated on industry trends, best practices, and new technologies in low-voltage AV/security systems. Project Hand-off * Hand-off projects to purchasing and operations at the internal kickoff meetings. * Work closely with project managers to ensure a smooth transition from estimating to project execution. Qualifications: * Bachelors degree in electrical engineering, Construction Management, or a related field (preferred but not required). * Minimum of 5 years experience in estimating within the low-voltage AV / security industry. * Proficient in estimation software such D-Tools * Strong understanding of low-voltage systems, including AV integration, security systems, and network infrastructure. * Excellent organizational, analytical, and numerical skills. * Strong leadership abilities and effective communication and negotiation skills. * Ability to read and understand blueprints, schematics, and technical specifications. Proven ability to meet deadlines and manage multiple projects simultaneously. • Prior field-based installation or project management experience is a plus. Does this sound like you? Benefits Include: • Annual salary commensurate with experience $120,000 - $150,000, • Health benefits package, • Voluntary dental, vision, disability and life insurance plans, • 401k plan with matching, • Company sponsored life insurance policy, • Pre-tax commuter benefit, • Generous paid-time-off policy Candidates must be authorized to work in the US. No agencies please. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDescriptionA great place to work and grow, Naik Group is a dynamic, multi-discipline engineering company with offices in New York and New Jersey. Our continued growth in this highly competitive market is evidence of the trust and value clients place in our services’ quality and timeliness. Included in the full range of professional services we offer are Bridge/ Structural Design & Inspection, Highway/Roadway Engineering, Civil/Site Engineering, Traffic Engineering/ITS, Utility Engineering, Construction Management & Inspection, Design Build, Survey, Right of Way, and High Definition 3-D Laser Scanning. Our principals take considerable pride in their approach to the firm’s management, offering services like that of a large organization while demonstrating the personal client and consultant relationship of a small firm. Naik Consulting Group is currently seeking a Senior Construction Manager with proven experience and expertise in Bridge/Rail projects. The Senior Construction Manager will oversee a multidisciplinary team and lead the project through preconstruction to commissioning for a multi-million dollar bridge repair project. Responsibilities • Lead overall construction planning, scheduling, and execution for major bridge and rail projects., • Apply expert level of knowledge of construction means and methods, materials and techniques for bridge repair., • Manage field operations, subcontractors, and project engineering staff to ensure work is completed safely, on time, and within budget., • Oversee coordination with rail agencies, transportation authorities, utility providers, and other stakeholders., • Review design documents, shop drawings, and technical specifications to ensure compliance and constructability., • Implement and enforce safety programs, quality control procedures, and risk-management strategies., • Ensures adherence to contract terms, performance, quality assurance, compliance requirements, and engineering specifications., • Prepare progress reports, cost forecasts, and change-order documentation., • Serve as the primary on-site project leader, maintaining strong communication with clients, consultants, and internal teams., • Establishes work plan and multidisciplinary staffing of the project and arranges for assignment of project personnel., • Mentor junior staff and contribute to long-term workforce development. Qualifications • Bachelor’s degree in Construction Management, Civil Engineering, or related field (Master’s preferred)., • Active New Jersey Professional Engineer (PE) License is required., • 20+ years of construction project management experience with expert level knowledge of bridge and/or rail projects., • Minimum of 7+ years in a supervisory role, • Management of at least three (3) bridge construction or rehabilitation projects and one (1) completed project involving railroad infrastructure within an active railroad environment., • Strong understanding of track work, rail operations, bridge structures, and applicable codes and standards., • Proven track record of delivering multi-million-dollar transportation projects., • Expertise in project scheduling software (e.g., Primavera P6), document controls, and cost management tools., • Exceptional leadership, communication, and problem-solving skills., • Ability to work in a fast-paced environment and manage multiple priorities. BenefitsNaik offers a competitive compensation package including: • Generous sign-on bonus, • Holiday and paid-time-off programs, • 401(k) Plan and Match, • Career Path Development Program (Management & Technical Career Tracks), • Tuition Reimbursement, • Competitive health and dental insurance premiums, • Short-Term Disability/Long-Term Disability, • Life insurance, • Employee Assistant Program (EAP), • Flexible Spending Account, • and MoreNaik is a Drug and Alcohol-Free workplace, an Equal Employment Opportunity employer and E-Verify employer. We are committed to pay transparency and fairness in hiring. This posting complies with the Pay and Benefit Transparency Laws, which requires employers to disclose compensation and benefits information in all job advertisements.

Job DescriptionCompany Description BHFT is a proprietary algorithmic trading firm. Our team manages the full trading cycle, from software development to creating and coding strategies and algorithms. Our trading operations cover key exchanges. The firm trades across a broad range of asset classes, including equities, equity derivatives, options, commodity futures, rates futures, etc. We employ a diverse and growing array of algorithmic trading strategies, utilizing both High-Frequency Trading (HFT) and Medium-Frequency Trading (MFT) approaches. Looking ahead, we are expanding into new markets and products. As a dynamic company, we continuously experiment with new markets, tools, and technologies. We’ve got a team of 200+ professionals, with a strong emphasis on technology—70% are technical specialists in development, infrastructure, testing, and analytics spheres. The remaining part of the team supports our business operations, such as Risks, Compliance, Legal, Operations and more. Our employees are located all around the world, from the United States to Hong Kong. Although we maintain office spaces, we currently operate as a 100% remote organization. At BHFT, clarity and transparency are at the core of our culture: we value open communication, ensuring that our processes are straightforward. Job Description We are seeking an experienced ML-driven Alpha Researcher / Feature Engineer who thrives at the intersection of fast-paced markets, data science, and collaboration. This role is ideal for someone who can move quickly from idea to execution—transforming complex datasets into predictive trading signals that capture short-term market opportunities. You’ll work alongside a highly skilled modeling and execution team, ensuring that your research ideas don’t stay in theory but turn into real, monetized strategies. Key Responsibilities: • Perform rigorous, time-sensitive applied research across diverse data sources—including high-frequency market data and alternative datasets—to uncover systematic anomalies., • Design and engineer predictive features that can be rapidly tested and deployed into production strategies., • Lead and contribute to end-to-end signal research workflows: data sourcing, cleaning, feature engineering, signal generation, backtesting, and validation., • Partner closely with modeling and execution teams to ensure signals are integrated, stress-tested, and monetized efficiently.Qualifications, • Bachelor, Master’s or PhD in Applied Mathematics, Statistics, Physics, Engineering, Financial Engineering, Computer Science, or related field from a top-tier institution., • 5+ years of quantitative research experience with systematic strategies in liquid markets (equities, futures, options); intraday trading expertise is strongly preferred., • Proven ability to deliver alpha: signals that translate to real trading profits, not just backtest curves., • Expert-level Python skills (Pandas, SciPy, NumPy, Polars); ability to write clean, efficient, and scalable code., • Strong collaborative mindset: thrives in team environments, communicates clearly, and moves fast without compromising rigor., • High sense of ownership, urgency, and accountability. Additional Information What we offer: • Experience a modern international technology company without the burden of bureaucracy., • Collaborate with industry-leading professionals, including former employees of Tower, DRW, Broadridge, Credit Suisse, and more., • Enjoy excellent opportunities for professional growth and self-realization., • Work remotely from anywhere in the world with a flexible schedule., • Receive compensation for health insurance, sports activities, and non-professional training.

Job Description VTS is looking for an experienced Senior Support Engineer to join our Engineering Production Support Team. The ideal candidate has a passion for customer support, meticulous attention to detail, and an inherent knack for troubleshooting complex systems. You'll be on the front lines of our most challenging technical issues, working across the full VTS portfolio. As a Senior Support Engineer, you will identify, triage, coordinate, and resolve escalated issues spanning software, hardware, and infrastructure. You'll dive into logs, analyze code paths, collaborate closely with Product and Engineering, and help shape how we support our customers at scale. You'll also work directly with test equipment in our NYC office to simulate, reproduce, and debug real-world customer environments. If you're energized by solving difficult technical puzzles, influencing product direction, and elevating how a company supports its customers, we'd love to hear from you. Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. What you can expect as a Senior Support Engineer: • Advanced troubleshooting & root cause analysis, • Own escalated, multi-system issues across web apps, services, and building integrations., • Analyze logs, metrics, and traces (e.g., Datadog) to drive clear, actionable root cause analysis., • Perform code-level and network-level investigation (browser dev tools, network inspector, API calls)., • Documentation, enablement & process, • Create and maintain SOPs, runbooks, and knowledge base articles to create self-serve solutions for others., • Lead occasional training sessions on debugging techniques, tools, and best practices., • Continuously improve support workflows and bug triage processes; represent the customer in roadmap discussions., • Scripting, tooling & code contributions, • Build lightweight scripts and tools (primarily Python/JavaScript, plus MongoDB/SQL scripts) to speed up investigation and resolutions., • Contribute small fixes and enhancements to codebases and provide constructive code review and mentorship to junior team members., • This role offers the potential to move into development positions at VTS for those who excel and demonstrate strong technical growth., • Hands-on lab & onsite work, • Install, configure, and maintain lab equipment used by support and QA to reproduce customer setups., • Reproduce and debug issues for access control and other building systems; occasionally visit customer sites to troubleshoot directly. What Makes You a Great Fit? • 3+ years in advanced technical/production support, or similar Tier-2/Tier-3 support role., • Strong track record troubleshooting complex issues involving APIs, services, and integrations., • Ability to read and write JavaScript and provide best-practice guidance., • Web debugging experience: comfortable with browser dev tools, viewing HTML/CSS, and inspecting network calls (requests/responses, headers, payloads)., • Solid understanding of networking fundamentals (HTTP, DNS, TLS basics, connectivity troubleshooting)., • Experience with databases, especially MongoDB (plus some SQL); able to write queries and basic scripts., • Familiarity with logging/observability tools, ideally Datadog or Sentry., • Experience working on a product with integrations and understanding REST APIs and GraphQL concepts., • Familiarity with ticketing and bug triage workflows (e.g., Jira, Zendesk)., • Ability and willingness to work regularly on-site in the NYC office and travel occasionally to customer locations. What Sets You Apart? • Hands-on MongoDB scripting beyond basics., • Retool development experience., • Experience with access control / smart building systems, especially HID., • Enjoy mentoring others on debugging, observability, and building a customer-first technical support culture. What VTS Values & How We Show It • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!, • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!, • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!, • Move as One - We work in an open floor plan to promote cross-functional collaboration., • Take Ownership - Be an owner of the company you're building with our equity packages. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through our platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York City, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $114,544 and $140,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. EEO GuidelinesVTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at Privacy Policy