Operations Supervisor
hace 19 días
Valhalla
Job Description Position Overview: The Operations Supervisor directly supervises operational activities in assigned sectors by monitoring, maintaining, and adjusting work assignments as needed to ensure service requirements are met. General Duties/Responsibilities: • Monitors traffic to ensure schedule adherence by serving as a Road Supervisor, Service Coordinator, working in the Radio Room, or at Dispatch., • Ensure all runs are dispatched on time by dispatching personnel and equipment in response to service requests., • Monitors bus operators reporting to work for fitness for duty ensuring compliance with the Company’s mandates, policies, and procedures., • In an expedient manner, formulates responses to situations as they arise to minimize disruptions in service and maintain safety., • Communicates alternate route detours, when necessary, based on construction, accidents, or other special conditions., • Responds to and investigates all accidents and incidents during tour of duty., • Prompt notification of managerial personnel of serious incidents and accidents to ensure that reporting requirements are met., • Responsible for contacting and interacting with appropriate emergency services, securing accident scenes, assess property damage and assist operator in gathering accident/incident information (i.e. witness’s statement, vehicle information, police reports, photos, etc.), • Prepares and maintains manual and computerized files and records including operations reports, incident logs, accident reports, and data concerning service interruptions, cancellations, and vehicle breakdowns., • Completes attendance records, daily absentee reports, extra board work assignments, dispatch sheet, and records all required information., • Reports to hospital where passengers or others involved are transported, gathering pertinent information and notify company officials as appropriate and providing timely updates to appropriate personnel., • Monitor drivers for safe operation of vehicles, issuing violations for improper lane changes, excessive speed, tail gating, etc., • Utilizes radar equipment for speed control., • Monitors and supervises overall performance; investigate service complaints from Director of Operations or Westchester County Department of Transportation; record driving infractions or violations of company policy or procedure; answer drivers’ questions regarding routes, policy etc.; counsel drivers on performance when necessary., • Act as bus operator to meet company demands. Reporting Responsibilities: This position reports to the Director of Operations. Position Qualifications: • Must have High School diploma or equivalent required., • Must have and maintain an excellent New York State Commercial Driver’s License., • Must maintain 19-A qualification., • Minimum of 1 year experience operating a commercial vehicle, preferably a bus., • Must have a minimum of 1 year working for Liberty Lines Transit Inc., • Minimum 1 year of supervisory experience preferred., • Must have and maintain an excellent CDL Driver’s License with passenger and airbrake endorsements., • No chargeable accidents within the last year., • Ability to operate /drive a bus on an emergency basis, as needed., • Must have an acceptable attendance record., • Applicant must not have more than 4 points on their current driving abstract at the time of submission of the application., • Position qualifications are subject to change. Physical and Sensory Requirements: • Ability to meet physical requirements in responding to emergencies., • Ability to perform bus-related duties i.e., light bus maintenance., • Ability to communicate effectively verbally and in writing., • Ability to climb stairs, reach above shoulder level, walk extended distance, stand in moving vehicle, kneel, and sit for an undefined amount of time., • Ability to work in an environment with dust, fumes, exhaust, various noise levels, various temperatures, indoor and outdoor weather conditions for an undefined amount of time., • Ability to bend, lift, push and pull, up to 30 lbs. without assistance., • Ability to work in both office and field environment., • Ability to work days, evenings (including overnights), weekdays, weekends, holidays and overtime hours., • Physical and sensory requirements are subject to change.