Care Coordinator
8 days ago
Deer Park
Job DescriptionPetVet Care Centers' Deer Park Animal Hospital is currently seeking a Care Coordinator to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities Position Overview Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.Deer Park Animal Hospital in Deer Park, New York, is a community-centered practice known for its personalized approach, supportive team environment, and commitment to building lasting client relationships. Why Join Us: • We are a busy multi doctor practice looking for a friendly and talented addition to our front desk staff., • Provides excellent customer service in-person, over the phone, and during high-stress situations., • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments., • Handles basic medical emergencies for pets and owners, ensuring safety and well-being., • Assists with medication pickups, inquiries, and provides information about services and products., • Inputs and manages data in practice management software, including billing and accounts., • Assists with retail sales, weighing pets, processing faxes, and maintaining records., • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience, • Familiarity with computers is a must, • Knowledge of clerical procedures and ability to organize files and records, • Excellent customer service skills, providing courteous and prompt assistance, • Accurate cash handling and cashiering abilities, • Strong multitasking skills with attention to detail, • Tuesday & Wednesday from 11AM-8PM, Thursday & Friday from 9AM-6PM, and Saturday from 9AM-4PM, • Some evenings and Saturdays, • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.