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  • Senior Director of Advocacy
    Senior Director of Advocacy
    8 days ago
    $109273 yearly
    Full-time
    Manhattan, New York

    Job Description: Senior Director of Advocacy Department: Advocacy Reports to: VP of Advocacy Employment Status: Full Time/ Exempt (40 hours/ week) Salary: $109.273/ year Location: Based in New York City with regular travel to New York City, Albany, and occasional travel to Washington D.C. and throughout New York State. This position is mostly on-site, with a requirement of being in the office 4 days per week and remote 1 day per week. About the Organization The New York Immigration Coalition (NYIC) is an umbrella policy and advocacy organization for nearly 200 groups in New York State. We envision a New York state that is stronger because all people are welcome, treated fairly, and given the chance to pursue their dreams. Our mission is to unite immigrants, members, & allies so all New Yorkers can thrive. We represent the collective interests of New York's diverse immigrant communities and organizations and devise solutions to advance them; advocate for laws, policies, and programs that lead to justice and opportunity for all immigrant groups; and build the power of immigrants and the organizations that serve them to ensure their sustainability, to improve people's lives, and to strengthen our state. Our organizational values: Inclusive & Representative; Fair & Just; Accountable & Trusted. Position Overview The Senior Director of Advocacy plays a key leadership role within the organization, working closely with the Vice President of Advocacy and the NYIC’s Advocacy and Policy teams. This position directs campaigns at the federal, state, and local levels; leads statewide member engagement on advocacy issues; and supports political engagement strategies. The Senior Director will also oversee the Organizing and Strategy Team, aligning its work with the NYIC’s immigration policy agenda. Key Responsibilities include, but are not limited to: Leadership • Under the supervision of the Vice President of Advocacy and in collaboration with the Policy team, define advocacy goals and priorities, develop comprehensive campaign strategies, timelines and execution., • Lead the Organizing and Strategy team to implement successful member-driven advocacy campaigns., • Develop local advocacy initiatives in key regions across the state in collaboration with the Policy team., • Ensure clear and coordinated campaign goal-setting across federal, state, and local levels., • Oversee development, tracking & management of priority campaigns at all government levels. Organization • Coordinate the integration of the Organizing and Strategy team with other Advocacy department teams, and broader organizational initiatives., • Collaborate with the Communications team to support media outreach in regional campaigns., • Serve as spokesperson for NYIC and its advocacy campaigns., • Lead rapid response efforts as needed., • Engage local stakeholders and funders and support development efforts through proposal writing and reporting., • Collaborate with the Development team to identify fundraising strategies and programs aligned with advocacy efforts. Relationship Management • Cultivate a strong, statewide of multi-ethnic and geographically diverse member organizations., • Lead efforts in engaging NYIC member organizations to take leadership roles in advocacy and organizing efforts., • Oversee engagement of NYIC member participation in regional convenings across the state., • Supervise and support advocacy efforts, including lobbying efforts, across federal, state, and local levels., • Work with the VP of Advocacy, Political Engagement and NYIC Executive Leadership to ensure successful coordinated outreach and relationships building with electeds on city, state and Federal levels., • Develop and manage strategic partnerships with allies and external stakeholders. Management • Supervise the Organizing and Strategy staff, as well as volunteers and allies across the regions., • Manage staff, provide coaching and feedback, and support professional development., • May occasionally move and carry materials weighing 50 pounds or less. Qualifications • Minimum of 5-7 years of professional experience in advocacy including substantial campaign management and community organizing experience., • Minimum of 2 years of supervisory experience., • Strong understanding of coalition-building and grass top organizing., • Knowledge of and deep commitment to social justice and immigrant justice., • Working knowledge of immigration policy and issues impacting diverse immigrant communities across New York State., • Ability to manage multiple projects independently under tight deadlines, • Exceptional organizational skills, communication and interpersonal skills., • Adaptability, strong team player and attention to detail., • Proficient in a language spoken in immigrant communities (e.g. Spanish, Chinese, Creole, Arabic, Russian or other language(s) ) is a strong asset., • Must be legally authorized to work in the US. Salary: $109,273*** In addition to a competitive salary, NYIC offers a full benefit plan, unlimited vacation time after 90 days of employment, paid sick time, commuter benefits and a comprehensive retirement plan. **The NYIC has a transparent and equitable salary structure. Starting salaries for each position are set in advance with no room for negotiation Deadline: Candidates are encouraged to apply as soon as possible. Applications will be reviewed on a rolling basis until the role is filled. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, immigration status or citizenship, sex, age, disability or marital status.

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  • Enrollment & Customer Experience Coordinator
    Enrollment & Customer Experience Coordinator
    23 days ago
    Full-time
    Roselle Park

    Job Title: Enrollment & Customer Experience Coordinator Location: Fusion Dance Centre Reports To: Studio Director / Operations Manager Employment Type: Full-Time (may include evenings & weekends) Position Overview The Enrollment & Customer Experience Coordinator is the primary point of contact for new and returning students and families. This role is responsible for managing the enrollment process, delivering exceptional customer service, and ensuring a positive experience that reflects Fusion Dance Centre’s values of creativity, community, and excellence. Key Responsibilities 1. Enrollment Management • Respond to inquiries regarding class schedules, pricing, and program offerings., • Guide new students and families through the enrollment and registration process., • Manage re-enrollments, waitlists, and class placements., • Maintain accurate student records and class rosters using the studio management system., • Track incoming leads and follow up to maximize enrollment growth and retention. 2. Customer Experience & Communication • Welcome students and parents warmly in person and via phone/email., • Provide clear, professional communication about studio updates, policies, and events., • Address concerns or questions promptly, escalating when necessary., • Help create a supportive, friendly, and family-oriented studio environment. 3. Front Desk & Administrative Support • Manage daily front desk operations during class hours., • Process payments, billing inquiries, and account updates., • Assist with recital preparations, workshops, and studio events., • Coordinate with instructors and staff to ensure smooth class flow., • Maintain cleanliness and organization of the lobby and reception area. 4. Marketing & Engagement Support • Assist with social media posts, email newsletters, and promotional materials., • Support open houses, trial classes, and community events to attract new students., • Collect and track customer feedback to improve services and programs. Qualifications • Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)., • Previous customer service, sales, or administrative experience required; performing arts or fitness environment is a plus., • Strong communication, interpersonal, and problem-solving skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficiency in Microsoft Office, Google Workspace, and CRM/studio management systems (e.g., Jackrabbit, MindBody)., • Positive, friendly attitude and a genuine interest in dance and community culture. Work Schedule • Must be available during studio operating hours, including afternoons, evenings, and select weekends. Compensation & Benefits • Competitive salary based on experience., • Employee discounts or complimentary studio classes., • Opportunity for growth within the studio’s administrative and customer service team.

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