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  • Head Maitre d'
    Head Maitre d'
    hace 1 hora
    $90000–$100000 anual
    Jornada completa
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Direct Support Professional
    Direct Support Professional
    hace 1 mes
    $18–$19.5 por hora
    Jornada completa
    Hackensack River Waterfront, Jersey City

    Hudson Milestones is searching for reliable and dedicated Direct Support Professionals (DSP). The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Benefits: We offer a comprehensive benefits package for *full-time employees* that may include: • Health, dental, and vision insurance, • 401(k) with company match after one year of employment, • Paid time off (vacation, sick days, & personal time), • Family Medical Leave Other Compensation (if applicable): • Bonuses and/ or incentives at the discretion of the Agency. Job Description: The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Responsibilities: • Responsible for reading, knowing and complying with all appropriate governing documents to include contracts, agency policies and procedures, State or Federal standards, specific program operations manuals and circulars both internal and external., • Ensures compliance with the agency’s Operations and Personnel Manuals and the Division of Developmental Disabilities Standards Manual., • Completes and submits in a competent, and timely manner all reports, forms, and documentation as required by the agency and Division of Developmental Disabilities., • Understands basic developmental disabilities and learning styles, using motivation techniques to help clients improve in areas with behavioral or medical challenges., • Must complete all CDS trainings and refreshers as directed., • Attend staff meetings, all other relevant meetings and training as directed., • Assist clients with goal outcomes established on the Individual Service Plan (ISP)., • Responsible for reading the ISP and working within the documented expectation for client development., • Provides a consistent means of relaying accurate and complete information to direct supervisors., • Implement behavior management strategies to promote positive behaviors and reduce challenging behaviors according to plans that are in place., • Provides training and supervision to clients in all aspects of community experience living., • Serves as a positive role model for clients and other staff., • Provides safe transportation in agency vehicles for clients as necessary., • Maintains confidentiality and professionalism when communicating with family members or group home staff, Support Coordinators and any outside agency personnel., • Maintains active, positive engagement with clients at all times., • Always ensures the safety and well-being of clients., • Provide direct care and support to individuals with disabilities or special needs., • Proactively accompany and support clients during medical appointments, ensuring relevant information is provided to the healthcare professional. Clearly and accurately communicate details from the appointment to the Residential Coordinator, Medical Compliance Officer, and/or designee., • Follow and demonstrate understanding of medication policy and procedures in the monitoring and administration of the client’s medications. Completes Medication Error Report when needed., • Ensures home, grounds, yard and van are maintained in clean, safe, and sanitary condition., • Ensures meals are prepared and planned based on clients’ individual diet, client input, and the planned menu for the month., • Ensures that the Recreation Calendar is carried out as per client input and as per the planned calendar completed each month., • Responsible for competing all required documentation to include but not limited to, daily logs, communication logs, and behavior reports., • Ensures line of sight for the individual(s) being supported is maintained and completes reports accordingly., • Responsible for adequately and completely cleaning the home during any shift worked., • Ensures that a client’s dignity is not compromised in any way., • Responsible for reporting all emergencies or unusual incidents to direct supervisor., • Cooperates with the licensee and Department staff in any inspection, inquiry or investigation. Qualifications: • Valid New Jersey Driver’s License, • High School Diploma or Equivalency, • Minimum 21 years of age Skills: • Experience with developmentally/intellectually disabled individuals, • American Red Cross CPR & First Aid Trained a plus Note: • We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status, or uniformed servicemember status., • The salary range and benefits listed above follow New Jersey’s Pay Transparency Act. Actual compensation may vary based on experience, education, and qualifications.

    Sin experiencia
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  • HVAC Service Technician
    HVAC Service Technician
    hace 2 meses
    Jornada completa
    Port Richmond, Staten Island

    For years, homeowners throughout Staten Island have trusted PAC Plumbing, Heating & Air Conditioning for reliable, professional home services. Our continued growth is driven by one simple word PAC, a powerful team committed to service and dedicated to earning a champion reputation. Our technicians are respected for their expertise, professionalism, and commitment to quality. We believe in ongoing training, career development, and creating opportunities for our team members to succeed professionally. People may come to us looking for a job, but they stay because they find a company that appreciates their contributions, encourages growth, and treats them like family. What We Do We are a team of dedicated home service professionals specializing in residential heating, cooling, and plumbing solutions. Our mission is to deliver comfort, reliability, and peace of mind to every customer we serve. What We Offer Competitive Compensation Starting pay of $35–$40 per hour, based on experience Performance-based commissions and incentives Top performers rank among the highest-paid technicians in Staten Island Exceptional Benefits Company-paid health, dental, vision 401(k) retirement plan Paid training and professional development opportunities Support in obtaining industry certifications A Strong Team Culture We believe great companies are built by great people. At PAC, you'll be part of a supportive team that genuinely cares about one another's success. From company events and team outings to everyday collaboration in the field, we foster an environment where people enjoy coming to work. The Opportunity As an HVAC Service Technician, you will diagnose, repair, and maintain residential heating and cooling systems while delivering an exceptional customer experience. You'll help homeowners understand their options and make confident decisions about their comfort systems through honest recommendations and expert guidance. Responsibilities Diagnose, troubleshoot, and repair residential HVAC systems Maintain clear communication with dispatch, management, parts, and installation teams Deliver exceptional customer service on every call Keep your company vehicle clean, organized, and fully stocked Maintain accurate service records and complete all required paperwork Participate in the on-call rotation schedule Maintain a professional appearance and positive attitude Attend ongoing training and development programs Follow company safety standards and best practices Qualifications Valid and active driver's license HVAC service and repair experience (10+ years needed) Strong diagnostic and problem-solving skills Excellent communication and customer service abilities Valid driver's license with a clean driving record EPA certification or willingness to obtain required certifications (we'll help you get there) Self-motivated with the ability to work independently Commitment to quality workmanship and customer satisfaction Ready for the Next Step? If you're looking f to join a company that recognizes your talent, your performance, and provides real opportunities for advancement, PAC Plumbing, Heating & Air Conditioning is the place for you.

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