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Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Community Access provides affordable housing, supportive services, education, training and employment services, integrated rehabilitation and treatment services, and care coordination to individuals with psychiatric disabilities, histories of homelessness, substance use, criminal justice involvement and serious health concerns. The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Overview The Director of the Housing Mobile Team provides administrative oversight and leadership for the Housing Mobile Team which works with individuals living in Community Access Supported Housing who present complex needs such as mental health or behavioral crises or challenges with aging in place. The Director is responsible for supervision of all team members. They are responsible for ensuring that services are provided within the scope of the agency’s mission and values as well as meeting all funder and agency standards for staff recruitment, staff supervision, record keeping, reporting, budgeting, collaborating with other departments and programs and developing and maintaining relationships with community members and organizations. Key Performance Indicators • Completes all internal and external reporting as required on time., • Utilize all required systems to complete responsibilities (PSYCKES, Healthix, CAPS, NIMRS, MAVEN, etc.)., • Provide weekly supervision for assigned staff and document supervision notes in the official record., • Forward staff recruitment needs to HR within one week of known staffing vacancy., • Screen applicants for vacant positions within three business days of application., • Ensure that assessments are completed on time., • Ensure completion of progress notes for all contacts, collaterals, and engagement attempts within 2 business days Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • Master’s degree in social work or related field, Licensed in New York State LCSW or LMSW required., • Minimum of three (3) years direct clinical experience with adults in a behavioral health setting., • Knowledge of multi-disciplinary mobile team experience, required., • Minimum three (3) years supervisory or management experience., • Experience developing, implementing and evaluating program and participant goals., • Experience training, coordinating and evaluating the work of clinical and support staff., • Demonstrated leadership skills, ability to work as part of a team and skill in communicating program goals and holding people accountable to reaching them., • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow through., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving, • Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs., • Must be able to work in the community, including use of public transportation., • Must be able to lift and carry 20 pounds., • Computer proficiency in Windows operating systems and programs, such as MS Word, Excel, PowerPoint, as well as comfort with learning new electronic systems., • Bilingual Spanish-speaking, preferred, • Must be fingerprinted and cleared by the New York State Justice Center Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at What You Would Get To Do Fixed-term contract until December 2026. (Potential to transfer to permanent) The Project Manager is a key member of FIRST's global Events & Experiences team, delivering exceptional service through superior project management. This role leads, manages, and executes virtual, hybrid, and in-person events worldwide, overseeing the full project lifecycle from concept to reconciliation. Responsible for client relationships, budget management, vendor negotiations, and team leadership, the Project Manager ensures seamless event execution while maximizing efficiency and profitability. Your Contributions • Manage and prioritize the execution of small to mid-sized virtual, hybrid, and in-person events, while supporting the project management of large multi-day events., • Sourcing, negotiating, contracting and managing supplier selection, increasing profitability where possible, • Liaise with the clients and vendors to ensure all logistics and requirements are fulfilled, • Manage and maintain all event documents to keep the project team aligned, including but not limited to: Operations Decks, Timelines, Budgets, Staffing Plans, etc., • Coordinate and run virtual events, rehearsals, technical checks with clients, speakers, etc., • Work directly with hotels and venues to facilitate the needs to the meeting in both pre-planning and onsite delivery of the events, • Manage and work directly with vendors (e.g., florists, gifting vendors, caterers, musicians, furniture rental companies, photographers, etc.), • As required, work with local partners or authorities to manage permitting or other specific logistics connected to non-standard venues, experiences, • Support other members of the Events & Experiences team when applicable in any of the following capacities: speaker management, one-on-one coordinator, rooms manager, ground transportation, data entry, etc., • Collaborate with the various internal departments such as Venue Sourcing, Event Technology, Technical Production, Creative & Design and Strategy teams on project elements; by briefing, directing, keeping track of progress in order to be constantly aware and able to present feedback and updates to clients, • Help manage event communications, ensuring any issues or changes that might impact events are escalated or approved through proper channels and are documented, • Follow and adhere to all FIRST standards and practices connected to successful project management, • Create and manage event budgets, including invoicing, reconciliation, and cashflow tracking, • Track time spent to projects to accurately reflect the work being done, • Stay informed about industry trends, suppliers, and best practices, participating in events to expand professional networks, • Proficient with G suite, Zoom and Microsoft Office Suite (including Outlook and Excel, Teams and SharePoint), • Proficient in Excel Budget management and reconciliation, • Strong presentation creation and formatting skills, • Familiarity with web-based event platforms such as Zoom, vFairs, SpotMe, Cvent, GlobalMeet, and lntrado, • Awareness of Technical Production and Creative Asset Management fulfillment preferred, not required, • Cvent experience preferred, • SalesForce experience desirable, • Very good oral and written communication skills, • Strong attention to detail, • Demonstrated ability to collaborate with colleagues at all levels, • Strong adaptability to situations and ever-changing demands, • Highly organized self-starter with excellent time management skills to handle multiple tasks and meet strict deadlines, • Calm and flexible approach to handling the pressure and stress of ever-changing demands, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-MV1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionWho is Flock? Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. Pay: $65,000/year + Overtime + Stock Options Travel: 1-2 weeks per month, up to 50% The Role Join our Field Operations team and help keep communities safe by installing and maintaining camera and solar infrastructure. As a growing multi-product company, this role now spans both new installations and ongoing maintenance across a wide variety of sites, equipment, and customer environments. You’ll work hands-on in the field, adapt to dynamic schedules, and see the impact of your work every day. What You’ll Do * Install, maintain, and service poles, solar panels, batteries, and camera systems across diverse customer sites * Install poles of varying lengths per specifications, including digging post holes a minimum of Mount solar panels and external batteries; install and align LPR cameras with PTZ technology * Perform both installations and maintenance (approximately 50/50 split) * Work on public and private roadways, frequently on equipment 10–12 feet high * Use ladders and bucket trucks to safely work at heights of up to 30 feet * Use power and hand tools; repair minor breaks in underground irrigation or private wiring * Drive company vehicles and tow small trailers; support DFR (Drone as First Responder) units and mobile security trailers * Meet with customers to perform site surveys and discuss installation options * Interpret traffic control plans and permit drawings to identify compliant installation locations * Track inventory, receive shipments, and submit installation photos and updates via the Flock Field mobile app * Perform all work in a safe, professional, and compliant manner * Adapt to dynamic scheduling, often with 2–3 days’ notice Travel Expectations This position requires a 50% travel commitment, typically consisting of 1–2 weeks of travel per month. You should expect to be in the field Monday through Friday, with the occasional Saturday required for travel or project completion. What We’re Looking For * Comfortable with physical work, including lifting up to 50 lbs, climbing, and working outdoors * Experience in construction, electrical, low-voltage wiring, or similar hands-on roles preferred * Strong mechanical aptitude and comfort using tools and equipment * Ability to work independently across varying job types and environments * Comfortable driving vans and trucks and towing small trailers (Must be 21+ with a valid driver’s license) * Basic computer and mobile app skills; willingness to learn new technology * Flexible, dependable, and adaptable to changing priorities Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. The Perks ????Flexible PTO: We offer non-accrual PTO, plus 11 company holidays. ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. ????Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. ????Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. ????Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. ????Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support ????Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. ????ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. ????WFH Stipend: $150 per month to cover the costs of working from home. ????Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. ????️ Tools & Gear: Flock Safety-branded uniforms, tools, and safety gear as well as an annual $250 uniform expense allowance ???? Work Vehicle: The use of a well-equipped Flock Safety owned Sprinter van and fully-paid-for gas card #ZR Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @flocksafety.com. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to Compensation Range: $65K

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at What You Would Get To Do: The Project Director will serve as the strategic and operational lead for a strategic global client while also supporting a small portfolio of additional accounts. The role builds trust and collaboration to strengthen client relationships, drive account growth, and ensure long-term commitment. The Project Director will oversee budgets to balance client satisfaction with profitability and manage supplier and partner relationships to deliver high-quality experiences. They will also act as the primary intake point for new client requests—scoping project needs and partnering with global delivery teams to determine appropriate staffing models. While the role does not currently include direct people management, the Project Director will mentor team members and support their development across the client account. Your Contributions: Client Relationship & Account Management • Build and maintain trusted client relationships, with a primary focus on one global, strategic account, understanding their business and brand to deliver tailored event solutions., • Serve as the primary operational liaison for this strategic client while also maintaining oversight of up to 1-4 cross-functional accounts, ensuring service delivery meets client expectations and reflects FIRST's high standards., • Provide overall project direction, ensuring all team members adapt workflows, communication styles, and delivery approaches to align with the client's specific preferences and vision., • Act as the main point of intake for new business from the client, assessing requirements, scoping project needs, and partnering with global delivery leads to secure appropriate staffing., • Engage with senior clients, demonstrating industry expertise and a proactive, solutions-driven approach across multiple projects., • Oversee account budget management, tracking revenue, forecasting future needs, and maximizing cost efficiencies., • Identify and develop new business opportunities, assisting with proposals, pitches, and account growth strategies., • Create and maintain account plans, collaborating with internal and external stakeholders to drive tailored solutions and consistent delivery., • Monitor client contracts, SLAs, and KPIs, providing performance insights to operations leadership and identifying opportunities for improvement., • Continuously assess and enhance service offerings by gathering feedback, identifying trends, and implementing process improvements., • Lead event delivery on complex or high-visibility projects as needed based on business priorities., • Manage multiple key events from initial brief to final reconciliation, ensuring effective team leadership and adherence to SOPs and standards., • Capture key intelligence to drive future performance improvements and share knowledge across the team., • Guide teams to adjust delivery strategies to meet the unique expectations of this specific client, ensuring consistency across regions., • Conduct and participate in global site visits and onsite execution, serving as the senior project presence for the client across their international event portfolio., • Manage global travel needs aligned to the client's portfolio of events, including site visits, onsite execution, and in-person meetings in locations outside New York., • Collaborate with Client Services to align on project briefs, build internal teams, and deliver successful events., • Act as the escalation point for both clients and internal teams, anticipating needs and proactively managing resources., • Maintain accurate financial records, communicating budget updates and critical financial concerns to management., • Regularly report on budget status to clients and internal teams, ensuring timely reconciliations within client contracted deadlines., • Identify opportunities for added value while ensuring overall project and account profitability., • Foster strong relationships with suppliers and venues, seeking industry innovations and ensuring compliance with performance standards., • Provide day-to-day direction for team members supporting the client, ensuring clarity of roles, alignment with SOPs, and adaptation to the client's unique workstyle and communication expectations., • Partner with delivery leads globally to request, onboard, and guide team members assigned to the client, ensuring coverage across regions and time zones., • Foster strong working relationships across global teams, providing mentorship and leadership in project delivery., • Lead by example, maintaining a motivated, professional team committed to delivering exceptional client service., • Support capacity awareness across the team, identifying pressure points and advocating for proper staffing with global delivery leads., • Foster strong working relationships across global teams, promoting collaboration, knowledge sharing, and consistent standards of service., • Contribute to organizational strategy by identifying opportunities, addressing challenges, and promoting industry best practices., • Ensure teams provide value for money to clients while identifying opportunities for added value., • Act as a liaison between clients and FIRST management to address team-related issues as needed., • This role is best suited to a candidate with 8-10+ years of event management and project management experience, preferably in an agency environment., • Minimum 8+ years' of combined managerial and event management experience in delivering digital and in-person events with the ability to manage and train teams of people in planning and execution of events, • Experience in working with and managing senior clients, • Extensive experience in event and project management, particularly within an agency environment., • People management experience preferred, • In-depth knowledge of venues, destinations, and suppliers, with a strong network of established contacts in the region., • Expertise in event logistics, including registration, conferences, meetings, F&B, and production management., • Expert in venue selection, contract negotiation, and budget management., • Familiar with event technology and software, with the ability to analyze event data and metrics., • Strong organizational, time management, and problem-solving skills, with a proven ability to manage multiple projects under tight deadlines., • Excellent written and verbal communication skills, with the ability to present ideas clearly and persuasively., • Effective communicator with clients, vendors, and internal teams, building strong interpersonal relationships., • Demonstrated leadership in a team-oriented environment., • Creative, proactive, adaptable, and resourceful, with a focus on delivering exceptional event experiences, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-HYBRID #LI-CB1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: Hybrid - must reside in tri state area CT/NJ/NY to be able to go into NY office 3 days per week Learn more at What You Would Get To Do The Senior Project Manager is responsible for supporting the client with their internal and/or client-facing events and conferences while consistently delivering exceptional service through excellent project management and creative solutions. This includes the management of all aspects of the event operation, from initial briefing to reconciliation, including but not limited to project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, gift selection, audio/visual needs, webcasts, staging, speaker selection, execution, reconciliation and so on. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.), • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Assist with the training of new joiners, • Manage and mentor a team, which may include up to 5 direct reports. Management responsibilities, if applicable, include:, • Managing vacation schedules for direct reports ensuring coverage for the client at all times including providing coverage when team members are out of the office on vacation or for an event, • Oversee workload of the team ensuring day to day understanding of capacity/pressure points, • Management of staffing assignments considering individual team members capacities and capabilities, • Management of personal development reviews for direct reports, • Lead and motivate direct reports, encouraging a productive and positive atmosphere, • Work with the team to ensure adherence to the client's standards of operation and policies; ensure compliance and risk guidelines are followed, • Create and closely monitor value adds at every opportunity and demonstrate commercial awareness, • Share knowledge of best practices, new suppliers, services and venues, • 8-10+ years' Event Management experience, preferably in the financial services industry or a corporate environment, • Cvent FLEX Experience Required, • Strong proficiency with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms, • Onsite event registration experience required, • Strong proficiency with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint, • Advanced experience of events, conferences, meeting and production management, including but not limited to C-level executive dinners, cocktail receptions, meetings, recognition events, and sponsorships, • Extensive experience with managing senior clients in planning and execution of events, • Experience managing a team of employees is a plus, but not required as not all Senior Project Manager roles have management responsibilities, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills, • Extensive industry knowledge of new suppliers, venues, services, and best practices with active participation in the industry, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Strong team player, able to co-plan with colleagues and the client on large scale programs, • Strong ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. PolyAI is seeking a Senior Manager of Private Equity and Venture Capital Partnerships to build and lead our strategic partnerships with Private Equity firms, Venture Capital firms, Growth Equity investors, and accelerators. This is a greenfield role — you will be responsible for creating PolyAI's PE/VC partner program from the ground up, developing the strategy, recruiting partners, and driving measurable revenue through portfolio company adoption of PolyAI's voice AI platform. The ideal candidate has direct experience working within the PE/VC ecosystem — either at a fund or by managing partnerships with investment firms in a SaaS or technology vendor context. You understand how value creation teams operate, how portfolio companies make technology decisions, and how to position a platform like PolyAI as a strategic lever across a portfolio. This role carries a quota and reports to the VP of Alliances. What You'll Do • Build PolyAI's PE and VC partnership program from scratch — defining the partner strategy, target firm profile, engagement model, incentive structures, and go-to-market approach, • Identify, prospect, and recruit high-potential PE, VC, Growth Equity, and accelerator partners, building long-term relationships with GTM leaders, value creation teams, and operating partners, • Drive portfolio company pipeline and revenue by positioning PolyAI as a preferred technology partner across partner portfolios, converting partner relationships into qualified opportunities and closed business, • Develop and execute joint go-to-market initiatives with partners — including co-branded campaigns, partner events, webinars, and conference activations targeting the investment community, • Serve as the primary point of contact between PolyAI and PE/VC stakeholders, aligning partnership objectives with PolyAI's strategic goals and ensuring partners see clear, measurable value from the relationship, • Manage and grow existing partner relationships, maintaining regular engagement cadences and ensuring continued expansion across portfolio accounts, • Collaborate cross-functionally with Sales, Marketing, and Customer Success to ensure partner-sourced opportunities are supported through the full customer lifecycle, • Track and report on partnership performance metrics — including partner-sourced pipeline, revenue, portfolio company adoption, and partner engagement — with full accountability to quota, • Represent PolyAI at industry events, conferences, and networking functions relevant to the PE and VC communitiesThe Ideal Candidate, • 6–8+ years of experience in partnership management, business development, or investment relations — with direct exposure to the Private Equity and/or Venture Capital ecosystem, • Proven experience working within a PE or VC firm, or managing partnerships and business development with PE/VC firms in a technology or SaaS company, • Track record of building and executing partnership strategies that drive measurable pipeline and revenue outcomes, • Strong understanding of investment models, portfolio structures, value creation frameworks, and how technology drives operational improvement in PE/VC-backed companies, • Exceptional communication, presentation, and relationship-building skills at the executive level — comfortable engaging with Managing Directors, Operating Partners, and C-suite portfolio company leaders, • Highly organized, strategic, and capable of managing multiple complex initiatives simultaneously in a fast-paced, high-growth environment, • Self-directed and entrepreneurial — you thrive when building something new and don't need a playbook to get startedWhat Will Make You Stand Out, • Experience in the SaaS, Revenue Operations, contact center, or B2B software industries, • Established network within the Private Equity and Venture Capital ecosystem — particularly among firms with portfolio companies in healthcare, hospitality, or financial services, • Familiarity with CRM and revenue technologies (e.g., Salesforce, HubSpot, CCaaS platforms, CPQ, or CLM solutions), • Experience building a partner program from scratch at a high-growth startup In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at What You Would Get To Do: The Senior Account Director supports FIRST's vision to be one of the world's most respected global brand experience agencies. This leadership role drives strategic growth, service excellence, and long-term partnership success across enterprise-level clients. Acting as a senior advisor and trusted partner, the Senior Account Director collaborates with senior stakeholders to understand evolving business goals and translate them into impactful, insight-driven strategies that enhance brand engagement and deliver measurable results. With strong commercial acumen, this individual is accountable for the financial health and sustainable growth of their portfolio, ensuring profitability through strategic foresight, value creation, and a deep understanding of client business dynamics. The ideal candidate is a client-focused, strategic leader who inspires confidence, fosters collaboration, and embodies the FIRST commitment to service excellence, partnership integrity, and forward-thinking brand experiences. Your Contributions • Lead the strategic direction, development, and overall success of account(s), working across global teams to drive results and innovative ideas, • Act as the primary point of contact for client stakeholders, fostering trust and ensuring alignment across programs and priorities, • Responsible for developing and executing annual account plans, growth strategies, and client engagement initiatives, • Lead quarterly business reviews and strategic touchpoints to reinforce value and strengthen the client relationship. Develop and support executive-level reporting, data insights, and strategic planning, contributing to business reviews and leadership decision-making, • Monitor client satisfaction trends and proactively address issues, risks, and opportunities for improvement and growth, • Oversee contract lifecycle management, including scope changes, contract renewals, SOWs, Work Orders, addendums, and procurement interactions, • Responsible for oversight of the scope of work and for the account achieving contract compliance and performance requirements (KPIs, SLAs, reports required); ensuring the account delivers on expectations and remains within the bounds of the contract, • Support invoicing workflows, annual budgeting, and monthly reconciliation processes, including scalable services and travel and expenses, in collaboration with Account Operations, • In collaboration with Business Analytics / Commercials, responsible for accurate and timely forecasting of contracted pipeline activity, • Develop a thorough understanding of the client's business, industry and keep abreast of external issues and events that could impact client objectives, • Lead all new business opportunities within the account(s), from initial discovery through to proposal submission and contracting, • Build and manage a pipeline of organic growth opportunities, identifying areas where FIRST can expand services and add strategic value, • This role is best suited to a candidate with 10+ years of experience in client services, account management, or program leadership within a global agency, brand experience, or events environment, • Proven experience managing large-scale, global accounts with complex programs and multiple stakeholders, • Strong commercial acumen with a track record of managing budgets, financial reporting, and contract negotiations, • Strategic thinker with the ability to balance long-term vision and immediate priorities, • Able to operate both at a high-level and within the details of operations, financials, and reporting, • Proficiency with CRM and financial tools such as Salesforce and budget trackers, • Strong ability to interpret data and reporting, synthesize insights, and craft a compelling narrative in collaboration with internal teams., • Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-HYBRID #LI-JB1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description GROUP ACCOUNT DIRECTOR, CLIENT SERVICES AKA NYC is an award-winning, fully integrated advertising agency with unparalleled expertise across the arts & entertainment, leisure, travel, retail, and tourism sectors. We are content-forward and data-fueled with a proven record of delivering cross-platform campaigns that get results. We are proud to partner with some of the most iconic names in entertainment, culture, and live experiences. Our client roster includes Broadway’s biggest shows, world-renowned institutions like The Metropolitan Museum of Art, vibrant attractions such as The New York Botanical Garden, and dynamic sports organizations like the Harlem Globetrotters. From the magic of live theatre to the energy of stadiums and the wonder of cultural landmarks, we craft campaigns that connect audiences with real experiences – providing real stories, real emotions and real connections. AKA NYC is seeking an ambitious Group Account Director to manage theatrical accounts. Reporting to the SVP, Head of Theater, the Client Services Group Account Director is a full-time exempt position that is based in New York City. WHAT YOU’LL DO (IN BRIEF): Client collaboration: You will be the primary point of contact for a select number of our theatrical clients. Creative thinking: You will deliver sound campaign strategy to your clients and brief/guide creative output from our in-house Creative team. Media maven: You will oversee and implement sound cross-platform media strategy delivered by our in-house Media team. Critical thinking: Working with our in-house Business Intelligence team, you will assess and report on the success of our campaigns, making proactive recommendations to your clients where necessary. Leading and Mentoring: You will develop and manage direct report team to deliver best in class service to our clients. Big-Picture thinking: You will contribute to the agency’s commercial and business objectives. New Business: You will share responsibility to promote and raise profile of the agency with clients and new business prospects. WHO WE’RE LOOKING FOR: • 7 - 10 years in a Senior Advertising or Marketing role (ideally servicing the entertainment or attractions and destinations industry)., • A commitment to deliver strategic, innovative, and effective integrated campaigns for our clients., • The ability to lead and inspire both clients and colleagues to deliver the best work., • A collaborative approach to problem solving and troubleshooting., • Thorough knowledge of all of AKA's services., • Understands and delivers against financial goals., • A roster of well-established client and supplier relationships. The salary range for this position in New York, New York is $125,000 - 150,000 per year. The base pay actually offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and years of experience. A discretionary bonus may be provided as part of the total compensation package. AKA also offers a comprehensive benefits package designed to support your well-being, growth, and balance, including: • Comprehensive healthcare & dental – 100% employer-paid for employees, • Generous PTO policy, plus ½-day Summer Fridays to make the most of sunny days, • Hybrid work model – a balance of in-office collaboration (minimum three days per week) and flexibility, • Continuous growth & learning – annual Training & Development fund to sharpen your skills, • Financial wellness perks – student loan repayment or tuition assistance based on tenure, • Paid parental leave – up to 12 weeks to support growing families, • Sabbatical opportunities – recharge and return inspired with paid time off for long-term employees AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. Sound like a good fit? We’d love to hear from you! Please apply through our website. No phone calls or walk-ins, please. Powered by JazzHR hOVBNgOKmS

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at What You Would Get To Do: The Senior Account Director supports FIRST's vision to be one of the world's most respected global brand experience agencies. This leadership role drives strategic growth, service excellence, and long-term partnership success across enterprise-level clients. Acting as a senior advisor and trusted partner, the Senior Account Director collaborates with senior stakeholders to understand evolving business goals and translate them into impactful, insight-driven strategies that enhance brand engagement and deliver measurable results. With strong commercial acumen, this individual is accountable for the financial health and sustainable growth of their portfolio, ensuring profitability through strategic foresight, value creation, and a deep understanding of client business dynamics. The ideal candidate is a client-focused, strategic leader who inspires confidence, fosters collaboration, and embodies the FIRST commitment to service excellence, partnership integrity, and forward-thinking brand experiences. Your Contributions • Lead the strategic direction, development, and overall success of account(s), working across global teams to drive results and innovative ideas, • Act as the primary point of contact for client stakeholders, fostering trust and ensuring alignment across programs and priorities, • Responsible for developing and executing annual account plans, growth strategies, and client engagement initiatives, • Lead quarterly business reviews and strategic touchpoints to reinforce value and strengthen the client relationship. Develop and support executive-level reporting, data insights, and strategic planning, contributing to business reviews and leadership decision-making, • Monitor client satisfaction trends and proactively address issues, risks, and opportunities for improvement and growth, • Oversee contract lifecycle management, including scope changes, contract renewals, SOWs, Work Orders, addendums, and procurement interactions, • Responsible for oversight of the scope of work and for the account achieving contract compliance and performance requirements (KPIs, SLAs, reports required); ensuring the account delivers on expectations and remains within the bounds of the contract, • Support invoicing workflows, annual budgeting, and monthly reconciliation processes, including scalable services and travel and expenses, in collaboration with Account Operations, • In collaboration with Business Analytics / Commercials, responsible for accurate and timely forecasting of contracted pipeline activity, • Develop a thorough understanding of the client's business, industry and keep abreast of external issues and events that could impact client objectives, • Lead all new business opportunities within the account(s), from initial discovery through to proposal submission and contracting, • Build and manage a pipeline of organic growth opportunities, identifying areas where FIRST can expand services and add strategic value, • This role is best suited to a candidate with 10+ years of experience in client services, account management, or program leadership within a global agency, brand experience, or events environment, • Proven experience managing large-scale, global accounts with complex programs and multiple stakeholders, • Strong commercial acumen with a track record of managing budgets, financial reporting, and contract negotiations, • Strategic thinker with the ability to balance long-term vision and immediate priorities, • Able to operate both at a high-level and within the details of operations, financials, and reporting, • Proficiency with CRM and financial tools such as Salesforce and budget trackers, • Strong ability to interpret data and reporting, synthesize insights, and craft a compelling narrative in collaboration with internal teams., • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-HYBRID #LI-JB1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionCLIENT SERVICES GROUP ACCOUNT DIRECTOR, Arts & Attractions AKA NYC is an award-winning, fully integrated advertising agency with unparalleled expertise across the arts & entertainment, leisure, travel, retail, and tourism sectors. We are content-forward and data-fueled with a proven record of delivering cross-platform campaigns that get results. We are proud to partner with some of the most iconic names in entertainment, culture, and live experiences. Our client roster includes Broadway’s biggest shows, world-renowned institutions like The Metropolitan Museum of Art, vibrant attractions such as The New York Botanical Garden, and dynamic sports organizations like the Harlem Globetrotters. From the magic of live theatre to the energy of stadiums and the wonder of cultural landmarks, we craft campaigns that connect audiences with real experiences – providing real stories, real emotions and real connections. AKA NYC is seeking an ambitious Group Account Director to manage arts and attractions accounts. Reporting to the SVP, Arts & Culture, the Client Services Group Account Director is a full-time exempt position that is based in New York City. WHAT YOU’LL DO: Client collaboration: You will be the primary point of contact for a select number of our arts and attractions clients. Strategic thinking: You will support the development and execution of integrated campaign strategy in partnership with senior leaders, helping to shape thoughtful, effective marketing approaches. Further, you will brief/guide creative output from our in-house Creative team. Media maven: You will oversee and implement cross-platform media plans in collaboration with our in-house Media team, ensuring campaigns are executed seamlessly and perform effectively. Critical thinking: Working alongside our in-house Business Intelligence team, you will assess and report on the success of our campaigns, making proactive recommendations to your clients where necessary. Team leadership: You will guide and support junior team members, overseeing day-to-day work and helping to ensure high-quality output across accounts. Project ownership: You will lead campaign execution across accounts, managing timelines, deliverables, and internal coordination to ensure work is delivered on time and to a high standard. Big-Picture thinking: You will contribute to the agency’s commercial and business objectives. New Business: You will contribute to the agency’s commercial goals and support opportunities for organic client growth and new business initiatives. You will share responsibility to promote and raise profile of the agency with clients and new business prospects. WHO WE’RE LOOKING FOR: • 8 - 10 years in a Senior Advertising or Marketing role (ideally servicing the entertainment industry)., • A commitment to deliver strategic, innovative, and effective integrated campaigns for our clients., • The ability to lead and inspire both clients and colleagues to deliver the best work., • A collaborative approach to problem solving and trouble shooting., • Thorough knowledge of all AKA’s services., • Understands and delivers against financial goals., • A roster of well-established client and supplier relationships. The base pay actually offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and years of experience. A discretionary bonus may be provided as part of the total compensation package. AKA also offers a comprehensive benefits package designed to support your well-being, growth, and balance, including: • Comprehensive healthcare & dental – 100% employer-paid for employees, • Generous PTO policy, plus ½-day Summer Fridays to make the most of sunny days, • Hybrid work model – a balance of in-office collaboration (minimum three days per week) and flexibility, • Continuous growth & learning – annual Training & Development fund to sharpen your skills, • Financial wellness perks – student loan repayment or tuition assistance based on tenure, • Paid parental leave – up to 12 weeks to support growing families, • Sabbatical opportunities – recharge and return inspired with paid time off for long-term employees AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. Sound like a good fit? We’d love to hear from you! Please apply through our website. No phone calls or walk-ins, please. Powered by JazzHR cyk5MuUUPa

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at What You Would Get To Do The Staff Accountant will play a critical role in ensuring the integrity of financial data and supporting the day-to-day operations of the Finance department. This role bridges meticulous transactional oversight, specifically in Accounts Payable and Cash Management, with essential month-end reporting and internal stakeholder support. This role is an integral part of the overall business and will require a great deal of attention to detail, excellent time management, and the ability to work individually and as part of a team. Your Contributions Accounting Payable and Vendor Management • Verify, code, and process vendor invoices and employee expenses with high accuracy in the ERP system., • Prepare weekly and ad-hoc vendor payment runs; ensure all cash disbursements are accurately applied against outstanding liabilities., • Monitor daily bank activities and apply cash receipts against client billings, commission receivable, and other inflows., • Prepare comprehensive monthly bank reconciliation to ensure alignment between bank statements and the general ledger., • Prepare and record month-end accruals and adjustments as directed by the Assistant Controller and Senior Accountant., • Perform balance sheet reconciliations and conduct month-to-month variation analysis to identify and explain fluctuations., • Support the supplier onboarding process and maintain integrity within the SAP vendor master data., • Assist in monitoring of finance-related inboxes, provide troubleshooting support for Concur Expense and Concur Invoice, and collaborate with internal stakeholders to resolve discrepancies., • Build strong relationships with Event Delivery, Client Services, and FP&A to provide seamless financial support., • Support the Assistant Controller in annual financial audits, and assist with external regulatory filings as required., • Raise and escalate potential concerns and successes to the Assistant Controller and leadership regularly., • Experiences of using enterprise-level accounting software and finance tools, such as SAP, Oracle, and Concur is highly desirable., • Strong foundation in GAAP with ability to apply matching principles and accrual accounting correctly., • Understanding of account payable lifecycle, including vendor master data management, 3-way matching, and strategic payment term optimization., • Strong attention to detail, ensuring the highest level of accuracy in data entry and financial documentation., • Ability to analyze financial data and perform key balance sheet reconciliations., • Understanding of relevant tax regulations and compliance requirements, including sales & use tax., • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-MV1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022), • Design, build, and deploy end-to-end AI-powered solutions using AI models (e.g., OpenAI, Gemini) and modern orchestration techniques such as RAG, multi-call prompting, and agent frameworks to power intelligent product experiences., • Work with product, data, and engineering teams to turn rich healthcare data into actionable insights and intelligent workflows that improve the care journey for both members and providers., • Develop robust ML pipelines and platform components that enable model experimentation, fine-tuning, training from scratch when needed, and deployment in production environments — with a strong focus on scalability, safety, and performance., • Collaborate cross-functionally to prototype and productionize AI-driven features such as personalization, care routing, decision support, and summarization., • Drive architecture discussions and technical decision-making across AI/ML systems, promoting best practices in coding, design, and evaluation of AI models., • Mentor engineers and data scientists across the organization, fostering a strong culture of curiosity, experimentation, and AI fluency., • A strong track record in either:, • Building AI-powered applications using foundation models and orchestration techniques (e.g., RAG, agents, LangChain, vector search), or, • Deep experience as a data scientist working across the data science lifecycle — from understanding messy, complex datasets to training or fine-tuning models that deliver measurable business impact., • Experience integrating and deploying foundation models via platforms like OpenAI, Google Vertex AI, or similar., • A clear understanding of how to work with health-related datasets, including user behavior, care journeys, health profiles, and provider interactions., • Fluency in Python and experience with backend or platform engineering in one or more additional languages (Go, Java, etc.)., • Familiarity with cloud-native systems (e.g., containerization, orchestration, distributed systems) and how to operationalize AI solutions within them., • Experience with data preprocessing, feature engineering, model evaluation, and end-to-end ML deployment workflows., • A collaborative mindset, strong communication skills, and a passion for using AI to improve healthcare outcomes., • Bachelor's or Master's degree in Computer Science or related field, or equivalent experience. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionBuilding a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at: firstagency.com What You Would Get To Do The Associate Director, Embedded Solutions will collaborate with FIRST Leadership and the Account Director, for a dedicated account, or portfolio of accounts, to understand and implement the strategic approach to client account operations. This role is responsible for ensuring the team consistently delivers exceptional service to the client. The Associate Director will lead and motivate both team members and colleagues, fostering strong working relationships that align with the client's brand. The role will also ensure the team achieves excellent client and host feedback by maintaining high standards of service delivery. Your Contributions • Requires leadership of multi-service and/or global remit for a dedicated account or portfolio of accounts., • Manage Team Leads, oversee team vacation schedules, and ensure constant client coverage. This includes oversight of the broader team., • Collaborate with Team Leads to assess workload, team capacity, and identify pressure points. Manage resource allocation considering team members' skills, capacities, and career development., • Oversee individual development plans and succession planning. Provide guidance for continuous improvement and focus team members on their growth. Ensure the execution of mid-year and year-end performance reviews., • Identify and address performance issues or challenges that affect productivity, escalating concerns as necessary. Encourage open communication for rapid resolution., • Ensure the team meets SLAs, tracks KPIs, and achieves event performance objectives. Promote smart working practices to improve team efficiency., • Ensure adherence to SOPs, maintain accurate event documentation, and facilitate smooth transitions between team members. Support knowledge sharing within the team and across departments., • Maintain positive client relations and ensure compliance with all client policies, legal, and compliance requirements. Act as a liaison between the team and the client, updating as needed., • Coordinate bi-weekly team meetings, including content and agenda management., • Provide guidance on creative problem-solving, monitor team performance, and support training initiatives., • Work with the People & Culture team to recruit and develop talent, including overseeing training requirements and supporting leadership in hiring for open roles, • Lead onboarding for new team members, ensuring smooth transitions and effective induction processes., • Partner with FIRST Leadership to ensure alignment on global initiatives and knowledge sharing. Engage as a member of the leadership team by providing input/feedback on the big picture., • Oversee time tracking, ensure compliance, and address reporting issues. Analyze time tracking data and manage the quality control of inputs., • Oversight and ownership of the general reporting required for QBRs., • Support Account Director in conjunction with Operations leadership and own defined components of the RFP / contract renewal process., • Strengthen relationships with client leadership and internal stakeholders., • Provide feedback and support on key initiatives and refine processes for efficiency., • Lead the development of the FIRST/Client SOP manual and ensure the team follows best practices., • Identify opportunities for cost savings, value adds, and efficiency improvements across workflows., • Monitor and manage monthly expenses and invoicing., • 10+ years' event management experience, preferably in the financial services industry or a corporate environment, • 3+ years' of people management experience, including a proven track record of managing and training teams. Experience managing lower-level managers with oversight of the broader team, • Advanced experience of events and conferences including but not limited to C-level executive events, cocktail receptions and meetings and conferences, • Experience with venue sourcing including extensive knowledge in contracting, negotiation and commission collection may be required, • Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager may be required, • Experience with virtual platforms including but not limited to; Zoom, Webex and On24 may be required, • Extensive experience in working with and managing senior clients, • Strong leadership experience; both leading and motivating colleagues in a manner that enhances working relationships and encapsulates the company brand and values, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Strong proficiency with Microsoft Office, specifically Excel, • Extensive industry knowledge of new suppliers, venues, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively, • Leadership/influencing/negotiation and decision-making skills, • Travel up to 20%At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth., • Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.United States Residents: The base pay for this position ranges from $86,000 - $98,000. This role is also eligible for an annual discretionary bonus. #LI-KM3 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at What You Would Get To Do The Operations Manager serves as a critical operational partner across accounts, service lines, and regions, acting as a connective layer between delivery teams, shared services, and operational leadership. This role focuses on proactively removing operational friction, standardizing and scaling processes, and driving adoption of best practices to enable high-quality, efficient, and consistent service delivery. Working closely with delivery leaders and Shared Services partners (i.e., Finance, Procurement, People & Culture, Technology), the Operations Manager supports service delivery execution, operational governance, and continuous improvement initiatives. The role contributes to process design, documentation, implementation, and performance tracking, while flexing across business priorities as needed. The Operations Manager may also serve as a subject matter expert (SME) for specific operational processes, client portfolios, regions, or strategic initiatives, providing expertise that supports decision making, risk mitigation, and business growth. Your Contributions • Serve as a key connection point between delivery teams, Shared Services, and Operations Leadership to proactively identify and resolve operational roadblocks, • Act as an operational partner to delivery teams, promoting consistent processes, tools, and ways of working across accounts, regions, and service lines, • Facilitate clear, timely communication of operational updates, changes, and priorities to ensure alignment and awareness, • Participate in global operations meetings, contributing insights, recommendations, and solutions to operational challenges, • Highlight operational risks, dependencies, and gaps, and support remediation planning, • Support new business activity as needed, including RFP responses, proposals, renewals, pitch materials, and executive presentations, • Lead and support the design, documentation, rollout, and ongoing maintenance of Standard Operating Procedures (SOPs), workflows, playbooks, and trackers., • Ensure SOPs and operational resources are current, accessible, audited, and aligned to global standards, with regional or account nuances documented as required, • Support service delivery model evolution, process reengineering, and operational innovation initiatives, • Drive adoption of global strategic initiatives, tools, and frameworks, • Support the development, tracking, and reporting of key performance, delivery, and quality metrics, • Contribute to training and enablement related to new processes, systems, and operational improvements, • Manage or support prioritized operational projects tied to strategic initiatives, system implementations, or account changes, • Provide project planning, coordination, and tracking support as required, • Partner with cross-functional stakeholders to ensure effective execution and change management., • Manage or support prioritized operational projects tied to strategic initiatives, system implementations, or account changes, • Provide project planning, coordination, and tracking support as required, • Partner with cross-functional stakeholders to ensure effective execution and change management., • Partner with People & Culture / Talent Acquisition to support recruitment coordination and serve as an operational point of contact as needed, • Manage or support employee and freelancer onboarding and offboarding processes, including systems access, tools, and required documentation, • Ensure consistent onboarding experiences across teams, accounts, and regions, • Support service delivery model evolution, process reengineering, and operational innovation initiatives, • Drive adoption of global strategic initiatives, tools, and frameworks, • Support the development, tracking, and reporting of key performance, delivery, and quality metrics, • Contribute to training and enablement related to new processes, systems, and operational improvements, • Manage or support prioritized operational projects tied to strategic initiatives, system implementations, or account changes, • Provide project planning, coordination, and tracking support as required, • Partner with cross-functional stakeholders to ensure effective execution and change management., • Partner with Finance and Procurement to support supplier onboarding, contracting, compliance, invoicing, reconciliation, and issue resolution, • Oversee or support vendor management processes and related tools, ensuring documentation accuracy and process adherence, • Support invoicing, billing, budget tracking, and financial reporting, including monitoring billable and non-billable expenses, • Assist with auditing expenses, trackers, and invoices to support financial accuracy and profitability, • Maintain operational tools and repositories (e.g., SharePoint or similar platforms) to ensure data integrity, transparency, and accessibility, • Partner with People & Culture / Talent Acquisition to support recruitment coordination and serve as an operational point of contact as needed, • Manage or support employee and freelancer onboarding and offboarding processes, including systems access, tools, and required documentation Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. • Position requires 5-7 years of experience, • Strong understanding of service line or account-based operations, including delivery workflows, vendor management, and cross-functional dependencies., • Demonstrated financial acumen, with experience supporting invoicing, billing, expense management, budget tracking, and profitability controls., • Proven ability to manage multiple priorities simultaneously in a fast-paced, deadline-driven, and highly matrixed environment., • Highly organized, detail-oriented, and disciplined in managing administrative, operational, and reporting tasks., • Proficiency in project and task management, including planning, tracking, and supporting delivery of operational initiatives and ad hoc requests., • Experience implementing, maintaining, and governing Standard Operating Procedures (SOPs), process workflows, and operational documentation., • Advanced proficiency with Google Workspace and Microsoft Office, including Excel, • Strong written and verbal communication skills, with the ability to convey information clearly, concisely, and engagingly to diverse audiences., • Skilled in communicating with cross-functional stakeholders and cascading key updates to ensure alignment and awareness., • Ability to work effectively both independently and collaboratively within global, cross-functional teams across regions and time zones., • Solutions-oriented, proactive, and resourceful, with strong problem-solving skills and a continuous improvement mindset., • Professional discretion and sound judgment when handling sensitive or confidential information., • Strong relationship-building skills, fostering trust, collaboration, and effective knowledge sharing across teams., • Comfortable supporting presentation development, executive materials, and operational reporting., • Global mindset with adaptability to different cultures, working styles, and team dynamics., • Demonstrated accountability for personal work environment, productivity, and adherence to organizational policies and standards., • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022), • Built In LGBTQIA+ Advocacy Award (2022)What You'll DoSecurity Platform Engineering, • Design and implement scalable infrastructure supporting HIPAA, SOC 2, and ISO 27001 compliance, • Build and maintain systems for identity, authentication, and access management (Okta / GCP IAM / Auth0/ OPA), • Implement observability and anomaly detection across microservices, data stores, and SaaS platforms, • Establish Zero Trust principles and enforce least-privilege access company-wide, • Develop compliance observability dashboards and automated evidence collectionSecurity Automation & Tooling, • Create self-service security tools that integrate with developer workflows (GitLab CI/CD, Terraform), • Automate onboarding/offboarding, access reviews, and approvals, • Integrate software-supply-chain security (SBOM, dependency scanning), • Develop or adopt AI-assisted security tooling to proactively identify risks, • Automate policy enforcement, SAST/DAST scans, and compliance verificationApplication & Data Security, • Lead threat modeling and security architecture reviews for new products and services, • Partner with product and data teams to embed secure-by-default design patterns, • Ensure encryption, access tracking, and secure data handling across PHI workflows, • Contribute to incident response, post-mortems, and continual improvement of security postureLeadership & Collaboration, • Act as Maven's technical authority for security engineering, • Mentor peers and promote secure coding and architecture practices, • Partner cross-functionally (Engineering, Compliance, Clinical, Legal) to align on security strategy, • Champion an engineering culture of transparency, accountability, and continuous improvementWhat You'll BringRequired, • 8+ years of software engineering experience, including 3+ in security infrastructure or application security, • Proven ability to design and implement large-scale, distributed, cloud-native systems, • Strong coding proficiency in Python, TypeScript, Go and/or Rust, • Deep understanding of cloud security (GCP preferred; AWS/Azure welcome), • Experience with Kubernetes, containers, and infrastructure-as-code (Terraform), • Familiarity with security testing frameworks and secure SDLC principles, • Excellent communication and documentation skillsPreferred, • Expertise in Zero Trust architectures, authentication/authorization frameworks, and data-loss prevention, • Experience with security compliance automation (SOC 2, ISO 27001, PCI-DSS, NIST), • Background in data security telemetry and threat detection, • Familiarity with AI/ML security and AI-assisted analysis tools, • Exposure to supply-chain security and CI/CD pipeline hardening, • Certifications (CISSP, GCP Professional Cloud Security Engineer, OSCP) a plusWhat Makes You a Great Fit, • You take a pragmatic, automation-first approach to solving security problems, • You balance rigor with velocity, enabling teams to move quickly without compromising trust, • You communicate clearly with both technical and non-technical stakeholders, • You're curious, adaptable, and eager to lead initiatives from concept to production, • You care deeply about our mission—building safer, smarter healthcare for women and families The base salary range for this role is $221,000 - $260,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a senior level software engineer at Maven Clinic, you will lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing opportunities in our product and platform systems. You will work closely with cross-functional teams to ensure the delivery of high-quality products and features that meet the needs of our customers and adhere to Maven's quality standards. As a Senior Software Engineer at Maven, you will: • Lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing needs of Maven's platform and backend teams., • Propose, design, develop and implement cloud-based solutions that ensure the agility, flexibility, and scalability of our systems., • Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architecture principles., • Collaborate with and lead cross-functional teams to drive the development of new features and products, ensuring they meet the needs of our customers and adhere to Maven's quality standards., • Mentor and guide and mid-level engineers, helping to develop their technical skills and cultivate a culture of continuous learning and improvement., • Bachelor's or Master's degree in Computer Science or related field, or equivalent experience., • Minimum of 5 years of experience in backend development and platform architecture, with a proven track record of building highly scalable, performant, and reliable systems., • Experience designing and implementing complex distributed systems, including microservices architecture, containerization, and orchestration., • Strong expertise in developing cloud-based solutions, with hands-on experience in one or more cloud platforms (AWS, Google Cloud, Azure, etc.), including infrastructure as code and serverless architectures., • Proficiency in multiple programming languages (Java, Python, Go, etc.), • Experience building distributed systems with microservices and relational and nosql databases., • Experience leading technical design discussions and providing guidance on best practices, coding standards, and architecture principles., • Strong problem-solving and analytical skills, with a proven ability to deliver high-quality code in a fast-paced environment. The salary range for this role is $195,000 - $300,000 per year. You may also be entitled to receive a bonus, equity, and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Servers at Little Maven play a crucial role in delivering unparalleled dining experiences, anticipating guest needs, and ensuring every visit is memorable.

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