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Job Description About Us VIRSIG, LLC is a global technology company focused on secure networks, video surveillance, detection, and access control solutions. We protect people, places and data by identifying then addressing cybersecurity, infrastructure, perimeter, and site vulnerabilities. , At VIRSIG, our strength is in how we efficiently deliver leading-edge products and services to our customers, and we’re proud to set the standard for success in our industry. To help us continue growing, we’re seeking an experienced Technician to fill a key position at our Port Washington, NY Headquarters. This is an extremely technical position with extensive network, IT, cybersecurity and security systems expertise required to provide field service and maintenance to our clients. Why join us? • Competitive compensation packages, • Medical, dental, vision coverage, • Health reimbursement account, • 401(k) with company match, • Professional development assistance, • PTO program, • Paid federal holidays, • Growing firm with fantastic team and culture Job Details Responsibilities • Ensure that all daily activities are assessed and in line with VIRSIG’s “WHY”, • Lead by example and demonstrate VIRSIG Core Values while carrying out duties of the Operations Department, • Provide onsite technical support to design, build, install, configure, maintain, and operate an HPSD-12 FIPS 140-2 compliant ESS, • Lead the installation, configuration, maintenance, and repair of advanced security systems, including I.P. cameras, access control card readers, entry control locking hardware, intrusion detection sensors, system control software, and other integrated technologies, • Provide expert-level troubleshooting, diagnostics, and repair for complex system malfunctions, including installation of replacement hardware when necessary, • Demonstrate proficiency in following technical design drawings, electrical layouts, building plans, and blueprints, as well as installing, routing, and terminating cable to field devices and within control panels, • Ensure proper cable labeling and clean, professional cable management for installations, • Program, update, and manage security system software, including firmware updates and custom configurations, • Supervise and mentor junior technicians, providing technical guidance, training, and feedback, • Inspect and evaluate system installations and service calls to ensure compliance with project specifications, building codes, and customer requirements, • Oversee system testing and final quality checks to ensure technical and functional requirements are satisfied, • Document quality checks where required, for example signal loss or communications continuity for installed and terminated cables, • Collaborate with project managers, clients, and other stakeholders to ensure timely project completion and address technical challenges, • Lead large-scale, critical service, and installation projects and take ownership of the most technically challenging service calls, • Maintain customer satisfaction by providing detailed explanations, offering system demonstrations, and ensuring that clients fully understand the functionality of their system, • Ensure all work activities are properly and thoroughly documented, including troubleshooting steps, issue diagnosis, and recommended repair actions or hardware needed, as well as current status for any ongoing efforts, • Maintain awareness and compliance with approval process for work orders, facility access, equipment procurement, and service ticket signoff., • Escalate issues to the Project Manager or designated customer POC when appropriate Qualifications • 3 to 5 years of relevant work experience in the low voltage/CCTV/security industry with a focus on complex system integrations, • Minimum 1 year of supervisory experience preferred, • Must be able to meet and maintain various certifications, licenses and/or registrations, in accordance with applicable state laws and as required by the electronic security regulations in the state (s) worked, • Advanced certifications in security systems required (LenelS2 OnGuard and Milestone preferred), • Desired certifications: Genetec, Lenel, Honeywell, Hirsch, AMAG, CCNA Security, CCNA Routing & Switching, MCP, Microsoft, Cisco, CompTIA A+, CompTIA Network+, CSEIP, • Experience supporting commercial, DoD, and/or federal government IT infrastructure; IT infrastructure for Electronic Security Systems (ACS / IDS / VSS / Biometrics) is strongly preferred, • In-depth background in security technology and integration, • Capable of obtaining a United States Security Clearance, • Must be willing to participate in and pass the company’s pre-employment screening process including a background investigation and drug screening, • Expertise in reading and interpreting blueprints, wiring diagrams, and system schematics, • Advanced technical skills in troubleshooting, software configuration, and network security systems, • Strong leadership and project supervisory skills with the ability to oversee teams and coordinate multiple projects simultaneously, • Excellent customer service and communication skills with the ability to explain complex technical issues in an understandable way The position is primarily field-based with periodic visits to our Port Washington, NY headquarters. The colleague may perform some work- related travel. VIRSIG’s “Why” At VIRSIG, we believe that service to others can change the world. We believe that those who serve with strong morals and character can inspire others to do the same and overcome obstacles and challenges that many may see as insurmountable. We believe that it is our duty to defend, protect, and serve those that uphold our nation’s values. If you’re driven and looking for a place to grow, come join us. VIRSIG’s Core Values • People Matter, • Do the Right Thing, • Endless Pursuit of Excellence, • Long-term vs Short-term Focus, • Be Heroic!, • Never Give Up VIRSIG offers eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, professional development assistance, as well as participation in a 401(k) plan with company match. Salary will be commensurate with experience. VIRSIG is proud to be an equal employment workplace. Individuals seeking employment at VIRSIG are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Powered by JazzHR OlX6p3PlUn

Job DescriptionBenefits: • Competitive salary, • Bonus based on performance Responsibilities: We are looking for an energetic, organized, motivated, and creative person to assist in the day-to-day operations of the best STEM activities provider on Long Island! The ideal candidate takes enthusiastic ownership of wearing multiple hats including office administrator, brand ambassador, event planner, and teaching. This position also plays a key role in the interview and hiring process, orientation training for new employees, and brand marketing strategies. Must Be: • Friendly, assertive and able to work independently., • Self-motivated with exceptional time management skills., • Extremely organized, detailed oriented, and able to focus during hectic and busy times of year., • Able to manage multiple projects simultaneously and switch from one task to another with ease, due to the diversified nature of the position., • Able to work well under pressure with attention to detail., • Excellent phone voice and customer service ability as the front line for all interactions between potential and current clients and the company., • Strong interpersonal skills with the ability to effectively communicate both verbally and in writing., • Skilled with computers, good Microsoft Office skills including Word and Excel. Knowledge & experience with a CRM a plus., • Strong organizational skills, ability to handle multiple tasks and ability to use good judgment in performing conflicting demands and managing priorities., • Ability to uphold a professional and comfortable atmosphere throughout the office and in all aspects of their role., • Answer and direct phone calls, respond to inquiries by text or email., • While answering the telephone, emails and other inquiries during the day it is also their responsibility to maintain the Customer Relationship Manager (CRM) program and all filing systems (physical and digital) within the office., • From time to time, candidate may be given the responsibility for the management and/or supervision of one or more of these areas of business: After School Programs, Summer Camps, Workshops and other special programs., • Maintain collaborative relationships with the schools administration, PTAs/PTOs, Public Libraries, Rec. Centers and other agencies as appropriate. Handle relationships with parents as necessary through regular communication., • Maintain flow of paperwork throughout the office., • Confirm new jobs that are starting for the following week., • Maintain reports provide management with alerts when registration attendance is low., • Assure the quality of programming through job orientation, regular staff supervision, program evaluation, staff training, etc., • Sales Support - answer questions regarding current customer accounts; follow up with sales regarding needed information to ensure contracts are set up accurately and in compliance., • Marketing Support - Develop and maintain social media groups (i.e., Facebook, Instagram); post and maintain content; utilize Constant Contact for all workshop marketing efforts both for e-blasts and registration; create email campaigns., • Coordination Help organize critical school events, parent coordination, and special projects, • College degree preferred, • 2-3 yrs prior admin or customer service experience, • $47,000 to $55,000 salary.

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: JAMAICA, NYC SALARY: $40,000.00 - $45,000.00 SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive accurate and relevant information and referrals to assist them in obtaining and maintaining housing. DUTIES & RESPONSIBILITIES: • Conduct an intake and assessment process to orient the client to the program and develop an individualized service plan that reflects the client's assessment needs and goals., • Meet weekly with clients to help them achieve their individual service plan goals., • Coordinate services with the Housing Specialist, other staff members, and external partners., • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities following agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops and groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills related to the job function., • Must be able to work flexible, alternate schedules, including evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: A bachelor's degree in social work or a related field, such as human services, is preferred. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual is a plus. Strong relationship-building skills are required. Ability to work independently, but know when to raise issues with the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills are required, including proficiency in Microsoft Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission: Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations of joining a team like this. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards, as well as providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations, in addition to maintaining a workplace free from recognized serious hazards.