Network operations jobs in Plainview, New York - Page 2Create job alerts

Job DescriptionAbout The Role The Customer Service Representative assists members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, and appeals. The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM – 5PM EST. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Primary Responsibilities • Handle inbound calls from members, medical providers, and others., • Listen to and address customer needs and concerns empathetically., • Answer questions about, network participation, • Ensure first contact resolution when possible., • Update customer files and communicate effectively with teams., • Transfer misdirected requests and offer solutions to non-routine issues., • Contribute to customer satisfaction and business improvement., • Collaborate with other team members., • Adapt responses to caller understanding., • Educate callers and validate their understanding., • Support projects and other departments as directed by management.Essential Qualifications The successful candidate will have experience in a high-volume call center, experience with medical specialties, complaints and appeals and call center responsibilities. Previous experience in a physician’s office, group practice, clinic or hospital-based practices. • High School diploma with some college or business school education preferred., • Basic computer operations knowledge., • Intermediate proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)., • Strong time management skills., • General knowledge of HIPAA Confidentiality laws., • Quick learner with ability to grasp managed care procedures., • Detail-oriented and dependable., • Effective listening and responding skills., • Flexible and adaptable to changes, with conceptual thinking., • Strong problem-solving abilities., • Excellent attendance and punctuality., • Comfortable performing tasks at a computer/telephone station. XCPc21oNJG

Job Description Company Information: Since 1964, we have been the world’s largest supplier of fudge making equipment, ingredients, and marketing expertise. If you ever go on vacation (and we hope you do!), you’ve probably seen and maybe purchased our fudge. Since our fudge is always made fresh in each retail store (and sold under the retailer’s own name), we are the best kept secret in retail confectionary. With a strong presence in numerous countries and a vast network of retailers, including well-known establishments in the tourism sector, we are committed to delivering outstanding products and services. Our company culture fosters growth and embodies the "Hungry, Humble, Smart" philosophy. We seek individuals who are driven, self-motivated, and always eager to learn and do more. Being humble, our team members prioritize the team over self and lack excessive ego or concerns about status. Additionally, they possess strong interpersonal skills, enabling them to work effectively with others. We value a strong work ethic and a positive & vibrant work environment. Job Summary: We are looking for a detail-oriented, organized, and energetic Administrative Assistant to join our team. This role provides essential support across multiple departments, ensuring the smooth operation of daily business activities. As the backbone of our office operations, you will be responsible for managing communications, maintaining records, coordinating meetings, and supporting various administrative functions—all while contributing to our positive and people-focused culture. Responsibilities: • Greet visitors and create a welcoming environment at the front desk., • Provide scheduling support for meetings, appointments, and company events., • Prepare new hire paperwork and other documents to support the People and Culture department., • Assist with internal communications and coordination across departments., • Maintain office supply closet, manage inventory, and place weekly orders., • Manage and respond to incoming emails and physical mail., • Scheduling meetings and entering them into the Outlook Calendar., • Scheduling phone screens and interviews with hiring managers for posted jobs., • Assist in the planning and execution of employee engagement activities and company events., • High school diploma or equivalent required; associate or bachelor’s degree preferred., • Minimum 2 years of administrative or office support experience preferred., • Strong organizational and multitasking skills., • Excellent written and verbal communication., • Proficiency with Microsoft Office Suite (Teams, Word, Excel, Outlook, PowerPoint)., • Familiarity with office equipment and tools (e.g., printers, fax machines, laminating machine)., • Competitive Salary, • Paid Time Off Plan and Paid Holidays, • Medical, Dental & Vision Insurance, • Company Paid Long Term Disability Insurance, • Flexible Spending Accounts (FSA) for Health and/or Dependent Care Expenses, • Length of Service Awards, • Employee Assistance Program (employee benefit program that assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being)., • 401(k) Plan, • Ice Cream Fridays during fair weather months., • On-Site Gym including free fitness classes and personal training with a professional trainer., • Flu Shot Clinic held annually on-site., • Birthday & Holiday Celebrations held to foster fun and team interaction., • Employee Appreciation Events with great food, fun and team building for all team members and their families., • Charity Drives held throughout the year to give all Calico team members an opportunity to support our local community., • Sporting Event ticket raffles to NY Islanders Hockey and US Tennis Open. We have season tickets to both! Want to make your world a little sweeter? Come join the Calico Cottage, Inc. team! Job Type: Full-time/Hourly Work Location: Amityville, NY Travel: None Salary: $19.00 - $22.00/hour Calico Cottage, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionAbout Us Lincoln IT is a leading provider of IT solutions and managed services, supporting organizations across finance, legal, healthcare, and other industries. For over 25 years, we’ve built our reputation on technical expertise, exceptional client service, and a commitment to delivering secure, reliable, and scalable IT solutions. Our Network and Security Operations Centers play a critical role in protecting our clients’ infrastructure and ensuring operational excellence. By joining our team, you’ll be part of a collaborative environment that values innovation, accountability, and professional growth. Position Overview We are looking for a motivated Junior NOC/SOC Analyst to join our operations team. This entry-level role is ideal for someone with a strong interest in IT infrastructure and cybersecurity who is eager to learn in a fast-paced environment. The Analyst will provide first-line monitoring and support for network performance and security events, escalating issues as needed to senior engineers. Key Responsibilities Network Operations (NOC): * Monitor network, server, and system health using monitoring tools. * Identify and escalate performance issues, outages, or service interruptions. * Perform basic troubleshooting and document findings in the ticketing system. * Assist with scheduled maintenance and routine operational checks. Security Operations (SOC): * Monitor SIEM dashboards and security alerts. * Conduct initial analysis of suspicious activity and escalate confirmed incidents. * Assist with vulnerability scanning and reporting. * Follow documented playbooks for common security events. Qualifications * Associate’s degree or coursework in Information Technology, Cybersecurity, or related field (or equivalent hands-on experience). * Basic understanding of networking concepts (IP addresses, firewalls, VPNs, DNS). * Familiarity with common cybersecurity threats (phishing, malware, brute force attacks). * Knowledge of or exposure to monitoring tools or SIEM platforms a plus. * Strong communication and documentation skills. Preferred Certifications (Nice to Have) * CompTIA A+ or ITF+ * CompTIA Network+ or Security+ * Any relevant vendor certifications (Microsoft, Cisco, etc.) Core Competencies * Eagerness to learn and grow in IT operations and cybersecurity. * Ability to follow processes and escalate issues appropriately. * Detail-oriented with strong problem-solving skills. * Team player with good interpersonal skills. What We Offer: * Competitive base salary + performance-based incentives * Comprehensive benefits package * Opportunities for career advancement and professional development * A collaborative and fast-growing team environment Powered by JazzHR bs4djSr9CY