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Field Tech Officer (FTO) - Job Title: Field Tech Officer (Level 1 / 2 depending on experience) - Reports To: Technical Operations Lead / Service Manager - Location: On-site at client premises (and remote when needed) **Technical Responsibilities** - Install, configure, and maintain desktops, laptops, printers, routers, and network devices. - Perform on-site troubleshooting of hardware, software, and network issues. - Install and configure operating systems (Windows/macOS) and common business software. - Manage device replacements, backups, antivirus, and patching. - Document every site visit, ticket resolution, and issue escalation. - Set up and support VoIP phones, surveillance systems, and other peripherals. - Provide basic support for cloud systems (Office 365, Google Workspace). - Report recurring issues to leadership for root-cause analysis. - Handle emergency calls during business hours (or rotational after-hours if needed). **Client-Facing / People Skills** - Communicate clearly with non-technical clients — especially under pressure. - Listen actively and extract exact pain points. - Represent your company with professional appearance and punctuality. - Document notes for hand-off to other techs and for record-keeping. - Educate clients gently when necessary, without sounding arrogant or rushed. - Stay calm and composed even when dealing with frustrated clients. - Maintain confidentiality and respect client data. **Requirements** - 1+ years in IT support or technical field work (desktop/network support) - Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools - Willingness to travel between client sites - Ability to lift and move equipment (~30lbs) - Comfortable using ticketing systems, documentation tools, remote access tools - Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals **Soft Skills** - Problem-solver mindset — doesn’t freeze under pressure. - Doesn’t guess — knows when to escalate or double-check. - Treats clients like partners, not a burden. - Self-motivated — doesn’t need micromanagement - Detailed — writes accurate ticket notes and documentation - Time aware — knows how to triage onsite tasks under a schedule - Curious — learns new tools, doesn’t stay stagnant
Looking for a bilingual manager that The duties of a restaurant manager (also known as a restaurant manager) cover a wide range of responsibilities to ensure the proper functioning of the establishment. Here is a detailed list of its main functions: ⸻ 📋 1. Operational Management • Supervise the daily operations of the restaurant. • Ensure that quality, cleanliness and service standards are followed. • Coordinate the opening and closing of the premises. ⸻ 👥 2. Personnel Management • Hire, train and supervise staff (warteers, cooks, hosts, etc.). • Prepare schedules and manage shifts. • Resolve conflicts between employees or between customers and staff. ⸻ 💰 3. Financial Management • Control the budget and reduce unnecessary costs. • Supervise cash flow, income and expenses. • Make periodic financial and sales reports. ⸻ 📦 4. Inventory and Supplier Control • Place orders for food, drinks and supplies. • Maintain inventory control to avoid waste. • Negotiate with suppliers to obtain better prices and quality. ⸻ 🍽️ 5. Customer Service • Ensure customer satisfaction and handle complaints. • Maintain high standards of customer service. • Implement strategies to build customer loyalty. ⸻ 📢 6. Marketing and Promotion • Develop promotional campaigns or special events. • Coordinate the presence of the restaurant on social networks. • Analyze the competition and propose improvements. ⸻ ⚖️ 7. Compliance with Regulations • Ensure that hygiene, safety and health standards are met. • Maintain the necessary licenses (such as operating licenses or selling alcohol). • Prepare for government inspections. ⸻ 🧠 Key skills: • Leadership and decision-making. • Conflict resolution. • Time management. • Ability to work under pressure. • Knowledge of the gastronomic sector. manager certification
Bookseller/Specialized Assistant - Albertine Books Institut Français des Etats-Unis – Villa Albertine New York is hiring a bookseller (specialized assistant) at Albertine Books This will be a full-time job starting September 1st, 2025. Candidates must already have legal authorization to reside and work in the United States. This includes holding an A visa, a green card, U.S. citizenship, or a pending work permit for an an already-approved green card. Only applicants meeting this requirement will be considered. Candidates must submit official documentation verifying their status as part of their application. I. Brief Presentation Albertine Books is a part of the Department of Books and Ideas at the Institut Français des États-Unis – Villa Albertine. Since September 2014, the bookstore has carried 15,000 French-language works and English translations of French texts for a Francophone audience or for anyone curious about French and Francophone writers. Albertine Books is seeking a new Bookseller who is fluent in French and English and who is friendly, collaborative, and passionate about French and American literature. This position will report directly to the Director of the bookstore and will work in collaboration with the Deputy Director and the Book Department of Villa Albertine. They will participate in the daily operations of the bookstore and more specifically will work on school and independent bookstore partnerships. II. Job Description - Assisting customers (greeting, providing information and advice, operating the cash register, and tracking orders) - Supporting the bookstore’s logistics: receiving/shipping orders, shelving books, restocking, and overseeing stock management, including inventory, returns, processing books, and managing certain sections as needed. - Contributing to the development of the bookstore’s event programming, under the supervision of the Book Department and in collaboration with the Development Department; assisting with literary events hosted by Villa Albertine. - Working on our French Corner program, a partnership with independent American bookstores to help them promote and sell French-language works. - Writing content for the bookstore’s website and communication materials (newsletter/social media), including recommendations and staff picks. - Working at bookstore events (often in the early evening). - Depending on experience and interest, this role may include other functions within the bookstore. III. Profile Insights Education/Experience - Relevant work experience, preferably in a bookstore or in publishing. - Translation, education, other retail, or similar experiences are also helpful. - Familiarity with French and American literary culture. - Familiarity with American book publishing. - Experience using a cash register or with customer service. - Knowledge of schoolbook fairs or educational programs. Language Requirements - English: Fluent - French: Advanced professional competency Professional Qualities - A kind and patient attitude towards customer service. - This position requires strong organizational skills, attention to detail, good time management, and a thorough approach. - The bookstore has a small team that works very collaboratively but organizes their time management autonomously. - Ability to lift up to 50 lbs. Must be comfortable sitting or standing for extended periods of time. IV. Job Details This is a full-time, in-person position at the Institut Français des Etats-Unis – Villa Albertine, 972 5th Avenue, New York NY 10075. - Work team: Three people and support from two full-time interns - The work week is 40 hours, excluding lunch breaks. - There is a six-month trial period. - The bookseller must be available to work Tuesdays to Saturdays. - All work must be on site and in person. - Our events calendar will require occasional evening work and may require some flexibility. - Salary: $5,363 per month full-time with a monthly transportation allowance of $120. - Vacation Plan: 25 days per year and 11 bank holidays. - Medical and dental available and possible 401k participation. V. About l'Institut Français des Etats-Unis – Villa Albertine Villa Albertine is an institution of the French Embassy in the United States, supported by the French government and Albertine Foundation. Villa Albertine’s mission is to strengthen ties between the United States, France and the French-speaking world through culture and education. In the arts and culture sphere, we encourage collaboration among French and US-based organizations and provide creators, thought leaders, and professionals with customized residencies, immersive networking experiences, grants, and connections to audiences so they can explore and share new insights into society’s pressing issues. In the field of education, we craft projects and programs aimed at making French language and culture accessible to young US-based audiences, expand opportunities for students to study and complete internships in France, and support partnerships between French and American higher education and research institutions. Villa Albertine is present in 10 major US cities: Atlanta, Boston, Chicago, Houston, Los Angeles, Miami, New York, New Orleans, San Francisco, and Washington, DC. It is headquartered in New York’s historic Payne Whitney mansion, home to Albertine, our bookshop and nexus for French-American intellectual exchange. Job Type: Full-time Pay: $5,363.00 per month Benefits: - Health insurance Work Location: In person
Executive Assistant Responsibilities: - Manage the CEO’s emails and calendar; schedule meetings with clients and city agencies. - Screen, prioritize, and respond to communications from stakeholders including clients and team members. - Coordinate meetings, prepare agendas, take minutes, and ensure timely follow-ups. - Attend meetings with the CEO, take detailed notes, draft meeting summaries for the CEO’s review, and ensure action items are tracked and completed. - Utilize experience with Department of Buildings and other city agencies’ processes to resolve inquiries and support CEO project coordination. - Maintain confidentiality of sensitive information and uphold a high level of professionalism. - Assign projects to project managers and route emails to the appropriate team members. - Research and coordinate webinars and networking events that the CEO should attend. - Conduct research and provide information to support project execution and informed decision-making. - Provide general administrative support to the CEO to ensure efficient time and task management. Office Management Responsibilities: - ** ** Answer office phone calls, take accurate messages, and route inquiries appropriately. - Maintain and update project information in the company’s CRM system (Bitrix24). - Oversee office supply inventory and coordinate maintenance of office equipment. - Prepare internal reports, correspondence, and documentation for the CEO and weekly team meetings. - Collect and log incoming mail daily. - Organize team celebrations and office events. - Assist in onboarding new employees, including workstation setup and preparation of orientation materials. ** Experience Requirements** - Minimum of 2 years of experience as an executive assistant or in an office management role. - Prior experience working with city agencies such as the Department of Buildings (DOB), with knowledge of relevant processes and filings. - Demonstrated ability to handle multiple priorities and operate effectively in a fast-paced environment. - Strong written and verbal communication skills, with experience interacting with senior-level stakeholders. - Proven ability to manage confidential information with discretion and professionalism. ** Education and Qualifications** - Bachelor’s degree in Business Administration, Management, or a related field (preferred). - Proficient in Microsoft 365 applications, including Outlook, Excel, and Teams. - Experience with project management tools and CRM software (Bitrix24 preferred). - Tech-savvy and a quick learner with the ability to adapt to new systems and tools. - Highly organized, detail-oriented, and solutions-driven, with a strong customer service mindset. Type of Work: Full-Time, In-Office Schedule: 9 AM to 5 PM, Monday to Friday