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Job Description Position: Registered Behavior Technician Location: Nassau County Salary: $24–30 per hour Company Overview At Kids First, we’re on a mission to create a world where every child can thrive and reach their full potential. We provide high quality Applied Behavior Analysis (ABA), Speech, Occupational, and Mental Health therapies to our clients. Join our team as a Behavior Analyst and be a part of shaping a brighter future for children. Kids First provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Purpose of Position As a Registered Behavioral Technician, you will engage directly with clients in a home-based environment, adhering to treatment plans established by the BCBA Supervisor. Your responsibilities will include, but not limited to, creating program materials, executing treatment procedures, fostering transparent communication with supervisors, accurately collecting and managing data, and engaging in continuous training and assessments. Additionally, you will support parent training and clinical evaluations, promoting ethical conduct and compliance with Kids First’s policies. Responsibilities • Work 1:1 with clients in the home-based and clinic-based setting., • Consistently follow and implement treatment plans set up by the BCBA Supervisor and prepare program materials; treatment protocols that include a wide variety of domains such as toilet training, communication, social, and adaptive living skills., • Maintain open communication with the BCBA Supervisor to review program goals and procedures for each client., • Collect and maintain accurate data and notes utilizing data collection software., • Review and implement consultation/supervision note recommendations., • Participate in ongoing training, evaluations, and meetings, as required by Kids First., • Assist with parent training and clinical assessments, as needed., • Communicate appropriately and effectively with colleagues and families, as needed., • Track supervision hours and annually renew the RBT certification as mandated by the regulatory body to maintain the certification., • Work ethically and with integrity while following the BACB Ethical Code., • Understand and adhere to HIPAA policies as well as Kids First’s policies and procedures., • Adhere to time and attendance policies and maintain a record, in good standing, of regular and reliable attendance and punctuality, to provide quality and consistent patient care. Reliable transportation and timely arrival to session is a requirement for this role., • Perform other duties as assigned., • Complete the assigned Registered Behavior Technician (RBT) training. If additional time is needed to complete the training, the paraprofessional should speak with management. Qualifications • High School Diploma or GED Equivalent, • Registered Behavior Technician; Or willing to obtain within 3 weeks of start date - Required, • Technical Proficiencies: Microsoft Office 365 (Word, Excel, Power Point, etc.), Adobe PDF, Google Suite, data collection and analytical reporting - Required, • 3-4 years of experience conducting 1:1 work with clients In-school/in-home experience addressing and navigating challenging behaviors - Required, • 3-4 years of experience working with children/adults (between ages 3-18) - Required, • 3-4 years of experience in Case management and behavioral plans - Required, • 3-4 years of knowledge of direct, professional ABA experience - Required, • CentralReach ABA Software experience - A plus!, • Obtain knowledge of addressing challenging behaviors or stereotypes of children/adults with Autism - Required, • Physical Requirement: Exerting up to 50 pounds of force, and lifting as needed, including but not limited to climbing up flights of stairs, and other tasks as needed., • Excellent communication skills, both written and verbal, with the ability to collaborate effectively with team members, parents, and other professionals when necessary. Obtains the ability to work independently, manage multiple priorities, and meet deadlines. Why Choose Kids First? Make a Lasting Impact: At Kids First, we pride ourselves on our ability to make a difference in our children’s lives by staying focused on our mission, prioritizing ethical practices, and working with the utmost integrity and consistency. Supportive Work Environment: Kids First fosters a collaborative work environment. You will have the opportunity to work closely with a team of dedicated Clinicians who share your passion. Opportunities for Career Advancement: We believe in promoting from within and providing opportunities for career growth. As a member of our team, you will have opportunities to expand your role as our business continues to grow! Health Benefits: Available for eligible employees; Full medical, dental, vision, Long Term Disability, Short Term Disability, Maternity Leave, Paid Time Off, Vacation time and much more! Powered by JazzHR BAVbmO8G2M

Description Supervising Senior Attorney, Public Benefits CENTRAL ISLIP OR HEMPSTEAD, LONG ISLAND, OR YONKERS, NEW YORK Employment Status: Full-Time FLSA Status: Exempt Practice Group/Team: Public Benefits Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Supervising Senior Attorney for our Public Benefits practice group. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We succeed through direct legal representation, high-impact litigation, and legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates to ensure fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced severe oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island offer staff an exciting, dynamic, inclusive working environment with a solid commitment to work/life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Supervising Senior Attorney for our Public Benefits practice group. This position will play a leadership role in ongoing impact litigation that improves the lives of low-income New Yorkers. The focus of this attorney will be on improving access to benefits with a particular emphasis on the rights of the homeless and persons with disabilities. The Supervising Senior Attorney would be responsible for the above responsibilities and supervising a practice group member. Salary The referenced pay range/scale represents the estimated minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by considering factors, including but not limited to education, experience, qualifications, individual expertise, market data, and internal equity considerations. Supervising Senior Attorney, 7-8 years of experience, $110,700-$117,000 (Downstate NY – includes a $6,000 geographic differential) Benefits We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package, including: · 35-hour full-time work week. · Comprehensive health insurance plan. · 403(b) eligibility - immediately eligible to begin contributing from your paycheck. · Immediate vesting upon hire - ALL contributions (both employee and employer). o 1% employer match is eligible after 12 months of employment. o 3% non-elective annual contribution made by employer after 12 months of employment. · Generous vacation, sick, personal, and holiday time o 14 Paid Holidays o Vacation: 10.5 hours/month; Sick: 7 hours/month; Personal: 35 hours/year · Loan Repayment Assistance Program for qualifying employees. · Bilingual salary enhancement for qualifying employees. · Generous Bereavement Leave. · Employee Wellness Activities. · Voluntary Supplemental Disability. · Dental Insurance (employee paid). · Vision Insurance (employee paid). · $150K Group Term Life Insurance. · NYS Short-Term Disability. · FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements Essential Duties and Responsibilities • Travel to and work in the Hempstead or Central Islip, Long Island, or Yonkers, New York office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. • Lead or serve in a leadership role as part of a litigation team in impact litigation and class actions in both state and federal court, incorporating the Americans with Disabilities Act, the Civil Rights Act, and the Fair Labor Standards Act, where appropriate., • Represent clients at all stages of litigation, including providing advice and counsel and direct representation in federal court, state court, and administrative proceedings., • Conduct significant legal research and writing, including drafting complex briefs for impact litigation and appellate work., • Supervise practice group members, whether attorney or paralegal, including one whose job includes representing clients at administrative fair hearings before the Office ot Temporary and Disability Assistance., • Engage in policy, administrative, and legislative advocacy, including advocacy with state and local social services agencies., • Participate in coalitions, including serving in leadership roles where appropriate., • Provide technical assistance and training to our legal services and community partners through participation in and presentation at continuing legal education events, and assisting with the development of resources., • Maintain a well-developed knowledge of public benefits law, including cash assistance, SNAP, HEAP, and childcare assistance programs., • Monitor and respond to questions posed in the public benefits listserv., • Advocate for changes in law and policy through report-writing and testimony as needed., • Frequent traveling is required., • Must demonstrate a high level of comfort and commitment to working with people from marginalized communities., • Work closely with your assigned supervisor and participate in regular supervision meetings, including work plan development and grant deliverable management., • Develop and maintain competency in working with databases, Microsoft 365 applications, and other legal technology., • Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization., • Other duties as assigned by your supervisor and/or to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) • Juris Doctorate Degree from an accredited US law school or international equivalent., • Admission to the New York State Bar and in good standing as a member of the NYS bar., • Minimum of 7 to 8 years of litigation experience in state and federal court, ideally related to public benefit access., • Supervisory experience is required., • Must have a well-developed knowledge of public benefits law, including cash assistance, SNAP, HEAP, and childcare assistance programs., • Excellent legal research and writing skills with experience in drafting complex briefs, pleadings, and motions., • Excellent written and verbal communication skills., • Ability and willingness to mentor, supervise, and train legal staff in all Empire Justice Offices through video conferencing/communication and travel when necessary., • Strong leadership skills., • Access to reliable transportation., • Experience in and commitment to working with marginalized communities., • The ability to provide legal advice to clients who do not speak English via an interpreter., • Demonstrated proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly, including but not limited to file management applications, calendar applications, and virtual meeting applications., • Must demonstrate strong analytical skills., • Ability to shift priorities while working in a fast-paced environment with multiple competing objectives., • Effective decision-making skills that balance overall organizational and leadership objectives with employee needs., • Effective interpersonal skills and the ability to cultivate partnerships., • Experience in working with diverse clientele, including those who have experienced poverty., • Commitment to improving the lives and circumstances of those who have experienced poverty and discrimination. Preferred Qualifications • Bilingual (English/Spanish) communication skills. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page at www.empirejustice.org. Please submit a complete application, including a resume, cover letter, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at mlove@empirejustice.org. Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations. Salary Description $110,700-$117,000

Join the GOAT USA Team! ABOUT THE JOB: GOAT USA is looking for an exceptional Fabric, Trim, & Color Specialist who will be responsible for overseeing the development, sourcing, testing, color approval, and production readiness of all fabrics, trims, and colors across our product assortment. This position is based in Plainview, NY and works closely with Design, Technical Design, Production, and external vendor partners. The ideal candidate will have a deep understanding of textile and trim development, color management, fabric performance testing, and material sourcing within the apparel industry. This is an exciting opportunity for someone who thrives in a fast-paced environment, is highly organized, and is passionate about delivering high-quality products through strong cross-functional collaboration. The ideal candidate will also be proactive in managing critical material programs, resolving quality concerns, maintaining vendor relationships, and ensuring all fabrics, trims, and colors meet GOAT USA’s standards. WHAT YOU’LL DO: Job Title Fabric, Trim, & Color Specialist Job Purpose The Fabric, Trim, & Color Specialist is responsible for overseeing the end-to-end fabric and trim lifecycle, from initial sourcing and development through testing, color approval, and production readiness. It ensures all fabrics and trim meet quality and performance standards while supporting seasonal design initiatives, maintaining critical material programs, and driving timely execution across calendars. The position partners closely with mills, vendors, and cross-functional teams to resolve issues, manage submissions, and deliver consistent, high-quality materials aligned with GOAT USA objectives. Duties & Responsibilities • Initiate new fabric/ trim sourcing requests for seasonal mill week presentation to design., • Manage all fabric/ trim performance pre-testing and bulk testing, ensuring quality standards are met., • Communicate and send all details for packaging to vendors for development., • Partner with mills, factories, and third-party labs to review all fabric/ trim performance test reports and present CAP for any failures., • Oversea color submissions (lab dips, wash shade lots, fabric strike offs, handlooms, knit downs, & bulk fabric submits + shade bands) ensuring clear comments are provided for corrections where applicable., • Manage all comments to vendors electronically (SharePoint or PLM)., • Track all submissions against the calendar to ensure timely submissions., • Create and maintain the GOAT USA fabric library., • Initiate core fabric/seasonal fabric/trim renewals for color and testing., • Manage GOAT USA greige commitments., • Manage GOAT USA seasonal SSY prepositions., • Analyze quality issues and product return data to identify trends and inform internal teams., • Collaborate cross-functionally with Design, Technical, and Production teams to ensure timelines and standards are met., • Build and maintain strong relationships with internal stakeholders and external partners., • Partner with Assistant Design to review all graphic strike offs for color accuracy. Requirements • Bachelor’s Degree in related field., • PLM experience is preferred., • 5 years of experience in retail apparel with a focus on fabric & color., • Expertise in differentiating the color spectrum (Color Test Score no lower than 8 and annual color test renewal required)., • Excellent verbal and written communication skills., • Strong communication, leadership and team management skills, • Excellent organizational and time management skills., • Exceptional interpersonal and conflict-resolution skills., • Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.), • Ability to communicate effectively in English, • Full-Time, exempt., • Normal working hours are from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends., • Location: Plainview, NY ABOUT US GOAT USA is an American casual lifestyle brand built on confidence, connection, and passion. Founded on Long Island in 2016, the brand was created by showing up, building real relationships, and earning trust through everyday interactions. What started in a basement has grown into a nationwide presence, shaped by a commitment to authenticity and a customer-first experience. We design classic, go-to pieces that balance comfort and style, with collections that evolve through fabric, texture, and fit. Each piece is made to feel natural, versatile, and part of everyday life. Our growth is driven by meaningful connections—through live event across the country, our e-commerce platform, brick-and-mortar stores, and partnerships with leading retailers. With a team of over 150 employees and more than 365 live events annually, we continue to expand while staying rooted in community. At the center of it all is Chuck the GOAT, a symbol of self-belief, positivity, and showing up as the greatest version of yourself. Please visit our Instagram at @goatusa and our website, _ for a better understanding of the brand, product line, and founder’s story. Ordinary people do extraordinary things. Full Time U.S. Employee Benefits Include • Paid vacation and sick time, • Weekly free lunch, drinks, & snacks, • Health Insurance, • 401(k), • DCA/ FSA account, • Employee discount, • And more SALARY RANGE The salary for this role is $75,000 annually. The salary offered will take into account a number of factors, including the applicant job-related knowledge, skills, and experience, among other factors. A bonus may be included as part of the compensation package offer. Equal Employment Opportunity Statement GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.

ABOUT THE JOB We are looking for a highly organized and proactive Office Manager to help keep our headquarters running smoothly. This role plays a key part in supporting daily office operations, coordinating administrative processes, and ensuring our team has the resources and structure needed to work efficiently. Reporting to the leadership team, the Office Manager will oversee day-to-day office functions, coordinate with multiple departments, manage vendor relationships, and support internal operations that keep the business moving forward. This role requires someone who thrives in a fast-paced environment, is detail-oriented, and enjoys building organized systems that support a growing team and company. Job Title Office Manager Job Purpose The Office Manager is responsible for ensuring the smooth day-to-day operations of the office by overseeing administrative functions, managing office resources, and supporting employees and leadership with operational needs. This role coordinates office logistics, maintains facilities and equipment, manages supplies and vendor relationships, and supports onboarding and workspace setup for new employees. The Office Manager also assists with executive scheduling, office events, and internal communication to create an organized, efficient, and productive work environment. Through strong organizational skills and proactive problem-solving, this position helps maintain a well-run office that supports team productivity and a positive workplace experience. General Responsibilities • Administrative Support: Schedule meetings, appointments, coordinate weekly office lunch, events (i.e., Holiday party), and maintain file systems. Set up and clean up weekly office lunches and other office events. Coordinate flights and accommodations for vendors and staff as needed. Facilitate the purchase process for internal purchase requests while adhering to GOAT USA policies. • Office Equipment: Oversee and maintain office equipment (i.e. copier, vending machines), identify needs, and acquire supplies. • Employee Onboarding Support: Assist with desk setup and onboarding for new employees, ensuring they have the necessary equipment and resources to start their roles effectively. • Computer Setup and IT Support: Assist with the setup of computers and other office technology, providing basic IT support and troubleshooting to ensure employees have productive workdays. • Space Planning: Manage all aspects of space planning, including moves, additions, and changes to workstations. • Communication: Ensure intra-office communication protocols are in place and keep management informed regularly. • Inventory Control: Take inventory of office supplies, drinks, snacks, kitchen supplies, and order more when needed. • Facilities Management: Deal with maintenance and building management, coordinating weekly cleanings, decorating, finding and negotiating with contractors and suppliers. Manage office infrastructure (e.g. buying and building desks). • Health and Safety: Monitor the overall health and safety of the office. • Assistance to Executives: Maintain and organize executive calendars, scheduling meetings and appointments efficiently while prioritizing and coordinating conflicting commitments. • Employee Purchases: Assist with ringing up employee purchases in accordance with GOAT USA policies. Skills • Proven experience as an Office Manager or Administrative Assistant., • Knowledge of office administrator responsibilities, systems, and procedures., • Proficiency in Google and Microsoft Office, • Excellent time management skills and ability to multitask and prioritize work., • Attention to detail and problem-solving skills., • Excellent written and verbal communication skills., • Strong organizational and planning skills., • A creative mind with an ability to suggest and implement improvements. Requirements • Excellent verbal and written communication skills., • Strong communication, leadership and team management skills, • Excellent organizational and time management skills., • Exceptional interpersonal and conflict-resolution skills., • Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.), • Ability to communicate effectively in English, • Full-Time, non-exempt., • Normal working hours are from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends., • Location: Plainview, NY ABOUT US GOAT USA is an American casual lifestyle brand built on confidence, connection, and passion. Founded on Long Island in 2016, the brand was created by showing up, building real relationships, and earning trust through everyday interactions. What started in a basement has grown into a nationwide presence, shaped by a commitment to authenticity and a customer-first experience. We design classic, go-to pieces that balance comfort and style, with collections that evolve through fabric, texture, and fit. Each piece is made to feel natural, versatile, and part of everyday life. Our growth is driven by meaningful connections—through live event across the country, our e-commerce platform, brick-and-mortar stores, and partnerships with leading retailers. With a team of over 150 employees and more than 365 live events annually, we continue to expand while staying rooted in community. At the center of it all is Chuck the GOAT, a symbol of self-belief, positivity, and showing up as the greatest version of yourself. Please visit our Instagram at @goatusa and our website, _ for a better understanding of the brand, product line, and founder’s story. Ordinary people do extraordinary things. Full Time U.S. Employee Benefits Include • Paid vacation and sick time, • Paid Holidays, • Weekly free lunch, drinks, & snacks, • Health Insurance, • 401(k), • DCA/ FSA account, • Employee discount, • And more Life at GOAT USA Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community! Equal Employment Opportunity Statement GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.

ABOUT THE JOB The Vice President of Finance serves as GOAT USA’s most senior finance leader, reporting directly to the CEO and playing a critical role in shaping the company’s long-term financial strategy and operational success. As GOAT USA continues to scale its retail and e-commerce presence, this role will be instrumental in building the financial infrastructure, processes, and controls needed to support the company’s ambitious growth objectives and expanding operations. The VP of Finance is responsible for leading all core finance functions, including accounting, financial planning and analysis, budgeting, forecasting, reporting, compliance, and risk management, while providing strategic financial guidance to executive leadership. This position partners cross-functionally with teams across the business to drive profitability, improve operational efficiency, and support data-driven decision-making. The ideal candidate brings deep experience in retail or apparel finance, a strong understanding of scaling consumer businesses, and the ability to build high-performing teams and scalable financial systems in a fast-paced, growing environment. Job Title Vice President of Finance Job Purpose The Vice President of Finance is responsible for leading the financial strategy and operations of GOAT USA, ensuring strong financial management, profitability, and sustainable growth. Reporting directly to the CEO, this role serves as the company’s most senior finance leader and a strategic partner to executive leadership, driving financial excellence, operational rigor, and data-driven decision-making across the organization. As GOAT USA continues to scale its brand and operations, the VP of Finance will play a key role in building the financial infrastructure and processes needed to support the company’s long-term growth objectives. The VP of Finance oversees all finance functions, including accounting, financial planning and analysis, reporting, budgeting, and risk management, ensuring the company has the financial visibility, controls, and discipline required to support continued growth. This role is responsible for maintaining accurate financial processes, reporting, forecasting, compliance, and internal controls, while aligning financial performance with GOAT USA’s strategic business objectives. Job Duties and Responsibilities • Lead and manage all core finance functions, including accounting, financial planning and analysis (FP&A), tax, etc., • Develop and execute financial strategies that support company growth, margin optimization, and operational efficiency., • Partner with the executive team to provide financial insights, forecasts, and strategic recommendations., • Oversee the budgeting and forecasting process, including seasonal planning aligned with product cycles., • Monitor and analyze key retail metrics such as sales performance, gross margin, inventory turnover, and store productivity., • Ensure accurate and timely financial reporting, including monthly, quarterly, and annual statements., • Strengthen financial controls, compliance, and risk management processes., • Lead cash flow management, working capital optimization, and capital allocation decisions., • Collaborate with merchandising and operations teams to align inventory planning with financial targets., • Own and manage the company’s insurance program, including policy selection, broker relationships, and alignment with risk and financial objectives., • Support pricing strategies, promotional planning, and margin improvement initiatives., • Manage relationships with external partners including banks, accountants, etc., • Build, mentor, and develop a high-performing finance team., • Drive systems improvements and financial process automation to enhance efficiency and scalability., • Evaluate and support strategic initiatives such as new store openings, e-commerce expansion, and potential acquisitions or partnerships. Requirements • Bachelor’s degree in Finance, Accounting, or related field; CPA strongly preferred; MBA a plus., • 15+ years of experience in a senior finance leadership role, preferably within apparel, retail, or consumer goods. Experience scaling a business through growth phases is preferred., • Deep understanding of retail financial drivers, including inventory management, margin optimization, and sales performance., • Experience with ERP (NetSuite), POS, and accounting software., • Experience partnering with executive leadership and influencing business decisions, • Experience leading and managing a team, including direct reports, with the ability to coach, develop, and hold team members accountable for performance., • Excellent verbal and written communication skills., • Strong communication, leadership and team management skills, • Excellent organizational and time management skills., • Exceptional interpersonal and conflict-resolution skills., • Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.), • Ability to communicate effectively in English, • Full-Time, exempt., • Normal working hours are in-person from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends., • Location: Plainview, NY ABOUT US GOAT USA is an American casual lifestyle brand built on confidence, connection, and passion. Founded on Long Island in 2016, the brand was created by showing up, building real relationships, and earning trust through everyday interactions. What started in a basement has grown into a nationwide presence, shaped by a commitment to authenticity and a customer-first experience. We design classic, go-to pieces that balance comfort and style, with collections that evolve through fabric, texture, and fit. Each piece is made to feel natural, versatile, and part of everyday life. Our growth is driven by meaningful connections—through live event across the country, our e-commerce platform, brick-and-mortar stores, and partnerships with leading retailers. With a team of over 150 employees and more than 365 live events annually, we continue to expand while staying rooted in community. At the center of it all is Chuck the GOAT, a symbol of self-belief, positivity, and showing up as the greatest version of yourself. Please visit our Instagram at @goatusa and our website, _ for a better understanding of the brand, product line, and founder’s story. Ordinary people do extraordinary things. Full Time U.S. Employee Benefits Include • Paid vacation and sick time, • Paid Holidays, • Weekly free lunch, drinks, & snacks, • Health Insurance, • 401(k), • DCA/ FSA account, • Employee discount, • And more Life at GOAT USA Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community! SALARY RANGE The salary for this role is $200,000 annually. The salary offered will take into account a number of factors, including the applicant job-related knowledge, skills, and experience, among other factors. A bonus may be included as part of the compensation package offer. Equal Employment Opportunity Statement GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.

Job DescriptionDescription:Supervising Senior Attorney, Public Benefits CENTRAL ISLIP OR HEMPSTEAD, LONG ISLAND, OR YONKERS, NEW YORK Employment Status: Full-Time FLSA Status: Exempt Practice Group/Team: Public Benefits Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Supervising Senior Attorney for our Public Benefits practice group. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We succeed through direct legal representation, high-impact litigation, and legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates to ensure fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced severe oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island offer staff an exciting, dynamic, inclusive working environment with a solid commitment to work/life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Supervising Senior Attorney for our Public Benefits practice group. This position will play a leadership role in ongoing impact litigation that improves the lives of low-income New Yorkers. The focus of this attorney will be on improving access to benefits with a particular emphasis on the rights of the homeless and persons with disabilities. The Supervising Senior Attorney would be responsible for the above responsibilities and supervising a practice group member. Salary The referenced pay range/scale represents the estimated minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by considering factors, including but not limited to education, experience, qualifications, individual expertise, market data, and internal equity considerations. Supervising Senior Attorney, 7-8 years of experience, $110,700-$117,000 (Downstate NY – includes a $6,000 geographic differential) Benefits We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package, including: · 35-hour full-time work week. · Comprehensive health insurance plan. · 403(b) eligibility - immediately eligible to begin contributing from your paycheck. · Immediate vesting upon hire - ALL contributions (both employee and employer). o 1% employer match is eligible after 12 months of employment. o 3% non-elective annual contribution made by employer after 12 months of employment. · Generous vacation, sick, personal, and holiday time o 14 Paid Holidays o Vacation: 10.5 hours/month; Sick: 7 hours/month; Personal: 35 hours/year · Loan Repayment Assistance Program for qualifying employees. · Bilingual salary enhancement for qualifying employees. · Generous Bereavement Leave. · Employee Wellness Activities. · Voluntary Supplemental Disability. · Dental Insurance (employee paid). · Vision Insurance (employee paid). · $150K Group Term Life Insurance. · NYS Short-Term Disability. · FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities • Travel to and work in the Hempstead or Central Islip, Long Island, or Yonkers, New York office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. • Lead or serve in a leadership role as part of a litigation team in impact litigation and class actions in both state and federal court, incorporating the Americans with Disabilities Act, the Civil Rights Act, and the Fair Labor Standards Act, where appropriate., • Represent clients at all stages of litigation, including providing advice and counsel and direct representation in federal court, state court, and administrative proceedings., • Conduct significant legal research and writing, including drafting complex briefs for impact litigation and appellate work., • Supervise practice group members, whether attorney or paralegal, including one whose job includes representing clients at administrative fair hearings before the Office ot Temporary and Disability Assistance., • Engage in policy, administrative, and legislative advocacy, including advocacy with state and local social services agencies., • Participate in coalitions, including serving in leadership roles where appropriate., • Provide technical assistance and training to our legal services and community partners through participation in and presentation at continuing legal education events, and assisting with the development of resources., • Maintain a well-developed knowledge of public benefits law, including cash assistance, SNAP, HEAP, and childcare assistance programs., • Monitor and respond to questions posed in the public benefits listserv., • Advocate for changes in law and policy through report-writing and testimony as needed., • Frequent traveling is required., • Must demonstrate a high level of comfort and commitment to working with people from marginalized communities., • Work closely with your assigned supervisor and participate in regular supervision meetings, including work plan development and grant deliverable management., • Develop and maintain competency in working with databases, Microsoft 365 applications, and other legal technology., • Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization., • Other duties as assigned by your supervisor and/or to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) • Juris Doctorate Degree from an accredited US law school or international equivalent., • Admission to the New York State Bar and in good standing as a member of the NYS bar., • Minimum of 7 to 8 years of litigation experience in state and federal court, ideally related to public benefit access., • Supervisory experience is required., • Must have a well-developed knowledge of public benefits law, including cash assistance, SNAP, HEAP, and childcare assistance programs., • Excellent legal research and writing skills with experience in drafting complex briefs, pleadings, and motions., • Excellent written and verbal communication skills., • Ability and willingness to mentor, supervise, and train legal staff in all Empire Justice Offices through video conferencing/communication and travel when necessary., • Strong leadership skills., • Access to reliable transportation., • Experience in and commitment to working with marginalized communities., • The ability to provide legal advice to clients who do not speak English via an interpreter., • Demonstrated proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly, including but not limited to file management applications, calendar applications, and virtual meeting applications., • Must demonstrate strong analytical skills., • Ability to shift priorities while working in a fast-paced environment with multiple competing objectives., • Effective decision-making skills that balance overall organizational and leadership objectives with employee needs., • Effective interpersonal skills and the ability to cultivate partnerships., • Experience in working with diverse clientele, including those who have experienced poverty., • Commitment to improving the lives and circumstances of those who have experienced poverty and discrimination. Preferred Qualifications • Bilingual (English/Spanish) communication skills. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page at www.empirejustice.org. Please submit a complete application, including a resume, cover letter, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at mlove@empirejustice.org. Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Job Description Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 350 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leadership of our executives, who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry. Job Description: The successful candidate will be responsible for managing Eagle Rock Properties’ cloud environment, Microsoft 365 services, identity management, security, and collaboration platforms. The role focuses on ensuring users have secure and reliable access to cloud-based resources while optimizing the Microsoft ecosystem. This is an on-site position at our Corporate office in Plainview, NY Responsibilities: • Administer endpoints using Microsoft Intune and Windows Autopilot, • Manage SharePoint, OneDrive, and Exchange Online environments., • Implement and maintain IAM platform via Okta., • Manage role-based access control (RBAC)., • Implement Conditional Access policies., • Maintain and develop documentation and knowledge base articles., • Implement and enforce security and compliance policies., • Configure Data Loss Prevention (DLP) policies., • Support retention policies, eDiscovery, and information governance, • Monitor security alerts and investigate incidents, • Provide Tier 2 and 3 support for all Microsoft 365 and Azure issues Requirements: • 5+ years of Microsoft 365 and Entra administration, • Strong understanding of cybersecurity concepts and best practices, • Knowledge of compliance frameworks such as NIST-CSF, • Experience with PowerShell scripting for automation, • Understanding of identity protocols such as SAML, SCIM, and MFA, • Strong problem-solving skills and attention to detail, • Excellent written and verbal communication skills Certifications: • CompTIA (Sec+, CySA+, Cloud+), • Microsoft (MS-102, MD-102, SC-300, AZ-104)

Job Description ABOUT SOURCEPASS At Sourcepass, we're redefining what it means to be an IT partner. We deliver more than support to our clients; we deliver transformation. By combining excellent service, strategic guidance, and proprietary innovation, our award-winning team helps to simplify technology and amplify results for our clients. Empowered by Quest®, our intelligent IT management platform, we ensure our clients have complete visibility, proactive security, and smarter decision-making to maximize their IT function. Sourcepass is honored to have been recognized by various industry leaders, including Channel Futures, Inc., The Channel Co., Channel Insider, Acronis, and more. We have been named to the CRN Tech Elite 250 and CRN MSP 500 in 2026 and were named the Acronis Service Provider of the Year, Pax8 Global Partner of the Year, and were among the Forbes Best Startup Employers in 2025 & 2026, among other recent awards. With local roots and national reach, Sourcepass empowers businesses across industries to focus on what matters most: their people, their mission, and their growth. If this matters to you as well, let's work together on empowering our client's teams, protecting their data, and enabling their growth. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY The Hybrid Field Technician is an in-house IT professional, qualified to provide superior customer support to client needs and requests. This position requires a strong ability to troubleshoot and solve a variety of IT related issues, as well as the capability to identify challenges that may necessitate additional team support in order to best serve the client. You should have experience in a client server environment with basic conceptual network understanding. This role provides first call response and resolution to clients consistent with the customer's SLA's. Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line with the demands of this role. The schedule for this position is M-F 8AM - 5PM EST. The salary for this position is $68,000-$80,000. This role requires client site visits in Hicksville and Melville, Central Long Island. Occasional travel to NYC and eastern Long Island may also be required. Therefore, flexibility for dispatch as needed is necessary. A valid ID and reliable transportation are required. RESPONSIBILITIES • Provide Level Il technical support via phone and email to clients, • Handle first call resolution while building strong customer relationships, • Efficiently analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network level – or engage further resources if needed, • Ensure that IT network is being maintained to satisfy client requirements including monitoring of system performance and identification of system enhancements, • Update security programs and administer password changes to prevent unauthorized access to privileged data and information, • Administer system back-up and restoration processes, • Manage user workstation/server accounts, permissions, messaging systems (email, instant message), anti-virus and anti-spam, • Document client issues and resolutions to maintain internal knowledge base, • Maintain an awareness of customer's SLA and support efforts to stay within the boundaries of the SLA, • Participate in general meetings, company trainings, and orientation updates, • On-call rotation required DESIRED SKILLSET/EXPERIENCE Advanced knowledge of: • Windows Desktop Operating Systems thru Windows 10., • Windows Server Operating Systems thru 2016., • Configuration and Administration of Active Directory and Group Policy Objects., • Administration of Exchange Servers thru 2019., • Office 365 Administration., • Networking including TCP/IP, Switching and Wireless. Basic Knowledge of: • Mobile Devices and Mobile Device Management (Blackberry, Windows Mobile, Android and iOS), • Basic Configuration and Administration of HP, Dell, Cisco & Meraki Networking, • VLAN's, Routing and Wireless, • SAN's and Shared Storage ADDITIONAL SKILLS • 2 or more years of post-education IT work experience OR Associates Degree in Computer Science, Information Technology or similar, • Must be able to work independently and in a team environment, • Self-motivated and accountable to own client issues to resolution, • Solid time management and organizational skills, • Excellent verbal and written communication and professional interaction with diverse clients and colleagues, • SQL and Citrix experience a plus, • Microsoft InTune experience a plus, • Ability to work at client locations with respect to client's work environment & staff, • Sensible attitude when navigating challenging situations and frustrated clients Additional Requirements • Valid ID: Candidates must provide a valid, government-issued ID to verify identity, • Reliable Transportation: Candidates should have reliable transportation to ensure punctuality to client sites Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can't wait to see what unique perspectives you'll bring to our team!

Job DescriptionSenior Bookkeeper / Office Administrator $38/hour | Full-Time | Westbury, NY (On-Site) About the Role We are seeking a highly experienced and detail-oriented Senior Bookkeeper / Office Administrator to take full ownership of our day-to-day accounting operations. This is a hands-on, high-responsibility role focused on maintaining accurate financial records, managing cash flow visibility, and ensuring operational discipline across accounts receivable and payable. You will report directly to ownership and work closely with an external accounting advisor. Key Responsibilities Accounts Receivable (A/R) – Full Ownership • Generate and manage all client invoicing, • Track incoming payments and outstanding balances, • Proactively follow up on collections (email and phone), • Maintain accurate A/R reporting and aging Accounts Payable (A/P) – Full Ownership (No payroll) • Process vendor bills accurately and on time, • Manage payment schedules and approvals, • Maintain organized vendor records and documentation Reconciliation & Financial Accuracy • Perform monthly bank and credit card reconciliations, • Maintain clean and accurate general ledger, • Ensure all financial data is properly recorded and categorized, • Identify discrepancies and resolve issues proactively Systems & Process Discipline • Maintain strict accuracy within QuickBooks Online, • Ensure consistency between operational activity and financial records, • Help improve and enforce internal processes and controls What We're Looking For Required Experience • Strong, hands-on experience with QuickBooks Online (required), • Proven experience managing both Accounts Receivable and Accounts Payable independently, • Experience in construction, trades, or project-based businesses (required), • Solid understanding of accounting fundamentals and financial workflows This role requires strong, real-world QuickBooks Online experience - not basic familiarity. Technical Skills • Proficiency in Microsoft Office 365 (Excel, Outlook, OneDrive, etc.), • Strong organizational and documentation skills Core Traits • Extremely detail-oriented and process-driven, • Proactive problem solver, • Comfortable taking ownership and working independently, • Strong communication skills, especially around financial matters Compensation & Schedule • $38/hour (full-time), • Monday–Friday, 9:00 AM – 5:00 PM (on-site), • Benefits include medical insurance, 401(k), paid holidays, and PTO Why This Role Stands Out • Full ownership of accounting operations, • Direct exposure to ownership and business decision-making, • Ability to bring structure and improve systems, • High-impact role within a growing company

Job Description Here's the updated posting: Entry-Level (L1) IT Support Technician (Hybrid – Nassau/Long Island, NY) TechRunner IT is looking for someone who's equal parts people person and problem solver. You're the one who actually listens when someone describes an issue, asks the right follow-up questions, and doesn't stop digging until you've figured out what's really going on then explains the fix in a way that actually makes sense to them. If that sounds like you, keep reading. What you'll do: • Be the first point of contact for our clients, building trust and delivering great experiences every interaction, • Support desktops, laptops, Microsoft 365, and networks for local businesses across Long Island, • Provide remote and onsite support, no two days are the same, • Work through problems methodically: gather info, isolate the issue, test your theory, fix it, document it, • Communicate clearly with clients and teammates at every step, no one likes being left in the dark, • Grow your technical skills and step up whenever you're needed What you'll need: • Must live on Long Island (western Suffolk preferred), • Reliable personal vehicle for client visits (mileage reimbursed), • A private, dedicated space for remote workdays, • 0–2 years of IT support experience, self-taught counts, curiosity counts more, • A natural troubleshooter: you think in steps and test assumptions, you DON'T guess your way through problems, • Genuinely social and comfortable talking to anyone, from a nervous office manager to a frustrated business owner, • Strong communicator who can translate tech speak into plain English without condescension, • Microsoft 365 certifications are a plus, • You want to build something with a team, not just fill a seat What you'll get: • $50,000–$55,000 annually, • A clear career track with a defined path to L2 as you grow your skills and experience, • Hybrid role, a mix of remote days, in-office days and client-facing onsite visits, • Hands-on training and real exposure to advanced IT systems, • Medical, dental, vision, life insurance, and retirement benefits, • Paid time off, • The satisfaction of seeing your work make a tangible difference for businesses in your community Company DescriptionTechRunner IT is a Long Island–based Managed IT Services Provider (MSP) supporting privately businesses across Nassau and Suffolk. Our clients include family-owned companies, nonprofits, accounting firms, manufacturing companies, general contracting / skilled trades and many other healthy, growing businesses withing our communities. We manage all aspects of business technology - Microsoft 365, desktops/laptops/servers, Microsoft Azure, Networking + WiFi, Cybersecurity, VoIP, Mac ecosystem (when required), iOS devices, cloud integrations, between your SaaS apps and a LOCAL helpdesk for all of it. We do NOT offshore our support. We DO respond quickly. https://techrunnerit.com https://www.linkedin.com/company/techrunner-itTechRunner IT is a Long Island–based Managed IT Services Provider (MSP) supporting privately businesses across Nassau and Suffolk. Our clients include family-owned companies, nonprofits, accounting firms, manufacturing companies, general contracting / skilled trades and many other healthy, growing businesses withing our communities.\r\n\r\nWe manage all aspects of business technology - Microsoft 365, desktops/laptops/servers, Microsoft Azure, Networking + WiFi, Cybersecurity, VoIP, Mac ecosystem (when required), iOS devices, cloud integrations, between your SaaS apps and a LOCAL helpdesk for all of it. We do NOT offshore our support. We DO respond quickly. \r\n\r\nhttps://techrunnerit.com \r\nhttps://www.linkedin.com/company/techrunner-it

Job Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN’s 2023 Solution Provider 500, and recognized in Gartner’s 2024 Magic QuadrantTM. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY The Hybrid Field Technician is an in-house IT professional, qualified to provide superior customer support to client needs and requests. This position requires a strong ability to troubleshoot and solve a variety of IT related issues, as well as the capability to identify challenges that may necessitate additional team support in order to best serve the client. You should have experience in a client server environment with basic conceptual network understanding. This role provides first call response and resolution to clients consistent with the customer’s SLA’s. Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line with the demands of this role. The schedule for this position is M-F 8AM - 5PM EST. The salary for this position is $68,000-$78,000. This role requires client site visits in Hicksville and Melville, Central Long Island. Occasional travel to NYC and eastern Long Island may also be required. Therefore, flexibility for dispatch as needed is necessary. A valid ID and reliable transportation are required. RESPONSIBILITIES • Provide Level Il technical support via phone and email to clients, • Handle first call resolution while building strong customer relationships, • Efficiently analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network level – or engage further resources if needed, • Ensure that IT network is being maintained to satisfy client requirements including monitoring of system performance and identification of system enhancements, • Update security programs and administer password changes to prevent unauthorized access to privileged data and information, • Administer system back-up and restoration processes, • Manage user workstation/server accounts, permissions, messaging systems (email, instant message), anti-virus and anti-spam, • Document client issues and resolutions to maintain internal knowledge base, • Maintain an awareness of customer’s SLA and support efforts to stay within the boundaries of the SLA, • Participate in general meetings, company trainings, and orientation updates, • On-call rotation required DESIRED SKILLSET/EXPERIENCE Advanced knowledge of: • Windows Desktop Operating Systems thru Windows 10., • Windows Server Operating Systems thru 2016., • Configuration and Administration of Active Directory and Group Policy Objects., • Administration of Exchange Servers thru 2019., • Office 365 Administration., • Networking including TCP/IP, Switching and Wireless. Basic Knowledge of: • Mobile Devices and Mobile Device Management (Blackberry, Windows Mobile, Android and iOS), • Basic Configuration and Administration of HP, Dell, Cisco & Meraki Networking, • VLAN’s, Routing and Wireless, • SAN’s and Shared Storage ADDITIONAL SKILLS • 2 or more years of post-education IT work experience OR Associates Degree in Computer Science, Information Technology or similar, • Must be able to work independently and in a team environment, • Self-motivated and accountable to own client issues to resolution, • Solid time management and organizational skills, • Excellent verbal and written communication and professional interaction with diverse clients and colleagues, • SQL and Citrix experience a plus, • Microsoft InTune experience a plus, • Ability to work at client locations with respect to client’s work environment & staff, • Sensible attitude when navigating challenging situations and frustrated clients Additional Requirements • Valid ID: Candidates must provide a valid, government-issued ID to verify identity, • Reliable Transportation: Candidates should have reliable transportation to ensure punctuality to client sites Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can’t wait to see what unique perspectives you’ll bring to our team! Company DescriptionSourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!Sourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!

Job Description Location: Plainview, NY Job Type: Full-Time Hours: M-F 8:30am-5:30pm EST Compensation: $21/hr. Reports To: Configuration Manager, Managed Services About TOGA Technology TOGA Technology is a technology solutions provider dedicated to helping our clients and teams achieve operational excellence through innovation, collaboration, and service. Our internal IT department plays a critical role in ensuring our employees have the tools, systems, and support they need to deliver results. We are proud to foster a culture built on teamwork, accountability, and continuous improvement. Position Overview An IT Configuration Technician installs, tests, and troubleshoots hardware and software, configures systems according to specifications. Key responsibilities include preparing IT equipment for deployment, performing daily system maintenance, troubleshooting technical issues, and documenting work. This role requires strong problem-solving and technical skills, a high school diploma or equivalent and some technical experience or certifications. Key responsibilities · Installation and configuration: Install and configure operating systems, software, and hardware components like desktops, laptops, and peripherals. · Testing and troubleshooting: Test hardware and software to ensure functionality and diagnose and resolve technical issues for users. · System maintenance: Perform daily maintenance, create deployment images, and maintain asset inventory and logs of repairs. · User support: Provide technical assistance to users, including training on new equipment and software, via phone, email, or in person. · Documentation: Maintain records of repairs, fixes, and maintenance schedules. Create and update standard operating procedures and documentation. · Equipment preparation: Provision, configure, and prepare IT equipment for shipment or deployment according to customer requirements. Required skills and qualifications · Technical skills: Proficiency with operating systems (like Windows), Microsoft 365, and endpoint security tools; knowledge of hardware diagnostics, networking basics (LAN connectivity), and imaging software. · Problem-solving: Ability to troubleshoot and diagnose hardware and software issues, analyze root causes, and implement solutions. · Communication: Strong interpersonal and communication skills to explain technical solutions to non-technical users and provide customer support. · Attention to detail: Necessary for following instructions, documenting work, and ensuring equipment is configured correctly. · Organizational skills: Ability to manage multiple tasks, maintain logs, and organize schedules for upgrades and maintenance. Competencies · Technical Capacity. · Problem Solving/Analysis. · Initiative · Communication Proficiency. · Team Player. · Good Decision Making. · Work Independently. · Time Management. Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday 8:30 a.m. to 5:30 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs. Travel Occasional travel is expected for this position. Qualifications Required Education and Experience · Intermediate understanding of desktop operating systems, various software applications, and PC/Server/Network hardware. · Intermediate understanding of principles and theories of network systems and management. · Intermediate understanding of Internet technologies and products. · At least three years of technical work experience or equivalent education. · At least two relevant technical certifications (e.g., A+, Network+ and Security+) or equivalent experience. Preferred Education and Experience · Two or more years of technical work experience. · One or more relevant technical certifications (e.g., A+, Network+ and Security+). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Why Join TOGA Technology? · Growth & Development: Opportunities to learn, train, and advance within Agilant’s growing IT organization. · Collaborative Culture: Work in a supportive environment where teamwork and innovation are encouraged. · Impactful Work: Play a key role in ensuring Agilant’s workforce remains productive, secure, and connected. · Comprehensive Benefits: Competitive compensation, health insurance, 401(k) with company match, paid time off, and more. Expected hours: 40 per week Benefits: · 401(k) · Dental insurance · Health insurance · Life insurance · Paid time off · Retirement plan · Vision insurance Work Location: In person Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing. Here's what we do: Managed Services – We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on. True Solutions – Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications. Lifecycle Services – We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments. TOGA AI – This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations. Contact Center Solutions – We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently. The big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation – someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.TOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.\r\n\r\nHere's what we do:\r\n\r\nManaged Services – We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on.\r\n\r\nTrue Solutions – Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications.\r\n\r\nLifecycle Services – We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments.\r\n\r\nTOGA AI – This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations.\r\n\r\nContact Center Solutions – We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently.\r\n\r\nThe big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation – someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.

Job Description POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance., • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system., • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite., • Provide foundational support for macOS environments to assist users of Apple devices., • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software., • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices., • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability., • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment., • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software., • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required., • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions., • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment., • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs., • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity., • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential., • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365., • Experience with PC and laptop hardware installation, configuration, and troubleshooting., • Familiarity with enterprise antivirus and endpoint protection solutions., • Experience with helpdesk ticketing systems and IT service management practices., • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices., • Familiarity with enterprise encryption solutions and Windows device management via Active Directory., • Strong analytical, problem-solving, and technical troubleshooting abilities., • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs., • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences., • Demonstrated commitment to delivering high-quality customer service to internal stakeholders., • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities., • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment., • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds., • May require bending, kneeling, or crouching to install or service equipment., • Work is performed primarily in a standard office or data center environment with moderate noise levels., • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Description Join our dynamic team at Imperial Cleaning in Amityville, NY 11701, as a Full Time Bilingual Customer Service/Administrative Specialist and immerse yourself in a vibrant work environment that prioritizes customer-centricity and excellence. This onsite position allows you to engage directly with clients, fostering meaningful relationships while honing your problem-solving skills in a fun and energetic atmosphere. With a competitive pay rate of $28-$30 per hour, you'll be rewarded for your contributions to our high-performance culture. Your bilingual abilities in English and Spanish will not only enhance communication but also make a significant impact on the diverse clientele we serve. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Snack/Drink Room, and Employee Discounts. Take the next step in your career and apply now to be part of a team that embodies integrity and empathy in every interaction. Make a difference as a Customer Service/Administrative Specialist - Bilingual English/Spanish As a new Bilingual Customer Service/Administrative Specialist at Imperial Cleaning, you can expect a fast-paced and dynamic work environment where you will be the first point of contact for our valued clients. Your day-to-day responsibilities will include managing incoming calls, responding to inquiries, and resolving customer issues with empathy and professionalism. You will assist with administrative tasks such as scheduling appointments, maintaining records, and coordinating services, ensuring a seamless experience for our customers. You will work Monday through Friday, with standard hours designed to support our clients effectively. Additionally, being on call for emergencies will be part of your role, allowing you to demonstrate your commitment to customer-centricity and problem-solving. Prepare to collaborate with a supportive team focused on delivering excellence in every interaction. Does this sound like you? To thrive as a Bilingual Customer Service/Administrative Specialist at Imperial Cleaning, several key skills are essential. First and foremost, exceptional communication skills in both English and Spanish are crucial for effectively engaging with our diverse clientele. You should possess strong problem-solving abilities, allowing you to address customer inquiries and concerns with empathy and efficiency. Attention to detail is vital, as you will be responsible for accurate record-keeping and scheduling. Additionally, a customer-centric mindset will help you anticipate client needs and exceed their expectations, reinforcing our commitment to excellence. Time management skills are also important, enabling you to prioritize tasks effectively during busy periods. Finally, adaptability and a positive attitude will serve you well in our energetic and fun work environment, empowering you to contribute to a high-performance culture dedicated to outstanding service. Get started with our team! Applying for this position is a walk in the park if you feel it's a good fit for you Job Description • Primary point-of-contact that supports residential services from beginning to end., • Provide operations support for all residential services, • Work closely with Residential Regional Manager on daily requests and/or issues that may arise., • Schedule or reschedule all customer appointments, • Monitor daily/weekly schedule to ensure all crews are scheduled appropriately, • Close out daily work orders and employee time sheets, • Process client invoices daily, • Monitor crews time off and schedule floaters appropriately, • Coordinates estimates and provides pricing to clients., • Assist in resolving customers service or billing issues., • Maintain a record of customer interactions, transactions, complaints, inquiries, comments, and actions taken., • Refer unresolved customer grievances to Residential Regional Manager for further investigation., • Identify and recommend improvements in processes or service methods and procedures to streamline processes., • All other tasks as assigned by management. KEY REQUIREMENTS: • In-office position, Monday through Friday 8am-5pm (some flexibility when needed), • 3-5 years professional office experience, • 2 year degree required, 4 year degree a plus, • Bi-lingual (English-Spanish), is a must., • Strong Customer Service, detail-oriented and strong communication skills (email, phone)., • Results-oriented: the ability to resolve challenges and emergencies at a moment's notice., • Multi task-oriented: The ability to handle multiple projects at a time., • Customer-focused with a can-do approach to problem-solving., • Basic knowledge of computer applications and software applications (Intermediate ability in Microsoft 365 (Word, Excel, Outlook), • Ability to learn and navigate various software programs (training will be provided for proprietary software programs) Applicants must be 18 years of age or older to be considered for employment (Imperial Cleaning internal Title: "Residential Operations Specialist")

Job Description Opportunity Summary: We are seeking a dependable and detail-oriented Administrative Assistant – Background Screening to support our day-to-day office operations and background screening services. This role is ideal for someone who enjoys structured work, clear processes, and being a trusted support partner to internal teams and clients. You will receive training on all compliance-related processes and work closely with experienced team members in a collaborative office environment. RESPONSIBILITIES/REQUIREMENTS Key Responsibilities: • Background Checks & Drug Screening o Coordinate and assist with processing background checks and follow up on results with clients and applicants o Coordinate and assist in conducting drug screenings for candidates o Maintain confidentiality and compliance with all relevant regulations • Administrative Support o Answer phones, greet visitors, and manage incoming/outgoing mail o Maintain organized digital and physical filing systems o Assist with scheduling meetings and maintaining calendars o Provide general support to the administrative and HR teams o Client interaction o Assist with special projects and events • Marketing Support o Assist with social media content creation and scheduling o Help prepare marketing materials and presentations o Update website content and company profiles as needed Work Environment & Schedule: • In-office position based in Melville, NY, • Hours – 9 am-5 pm – Monday – Friday OR 10 am – 6 pm – Monday-Friday, • Friendly, collaborative team environment Educational/License Qualifications: • Preferred but not required - associate or bachelor’s degree (business/marketing, criminal justice related majors). Qualifications/Requirements: • Proficiency in Microsoft 365 (Word, Excel, Outlook) REQUIRED, • Pass a background check (including fingerprinting) and drug test REQUIRED, • Prior experience in an administrative or office support role, • Excellent communication and interpersonal abilities (team player), • Familiarity with social media platforms and basic marketing tools is a plus., • Ability to handle sensitive information with discretion., • Strong organizational and multitasking skills SALARY & BENEFITS Job Classification: Non-Exempt Salary: The Salary range for this position is $36K-$38K commensurate with experience. This is the lowest to highest rate which we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to: relevant education, qualifications, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Benefits: • This role offers predictable hours, paid time off, company holidays, an on-site gym, professional development opportunities and a stable in-office work environment with growth potential. County Wide Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, caste, disability, veteran status, and other legally protected characteristics. Company DescriptionFor over 30 years, The County Wide Group has been providing effective Investigative Solutions for our clients that are based locally, nationally, and internationally, in various industries including insurance, finance, logistics and technology.For over 30 years, The County Wide Group has been providing effective Investigative Solutions for our clients that are based locally, nationally, and internationally, in various industries including insurance, finance, logistics and technology.

Job Description We are a small CPA firm in Melville, NY looking for a dedicated Administrative Assistant to manage our front office and support our tax professionals. You will be the primary point of contact for our clients, ensuring their documents are handled with extreme accuracy and confidentiality. This role is essential to our firm's workflow, especially during our peak season from January to April and September to October. • Experience: 1–3 years in a professional office environment; experience in a tax or accounting firm is a major plus., • Software Skills: Proficiency in Microsoft Office 365 (especially Excel/Outlook) and familiarity with tax software like CCH Axcess is highly desirable., • Reliability: Must be able to work full-time hours, including occasional overtime during the tax season peak.

Job Description TITLE: Administrative Assistant, Long Island Campus DEPARTMENT: Doctor of Chiropractic DIVISION: Academic Affairs STATUS: Non-Exempt, Monday through Friday, 7:30 a.m. to 4 p.m. Hourly rate: $24.00 to $27.00 an hour BENEFITS: • Flexible Work Arrangements Available (where applicable, based on position), • Medical Dental Vision Health Savings Account Flexible Spending Account, • College Paid Life, AD&D, LTD insurance Generous PTO 12 Paid Holidays, • TIAA Retirement with 8% college contribution after one year of employment, • Free EAP Counseling Services Free Chiropractic Care Northeast College of Health Sciences is committed to creating a culture of diversity, equity, inclusion, and belonging with our college campus community. In support of our institutional values, we acknowledge each person’s unique experience, perspective, and ability as contributions that both enrich our community and enhance the professions and people we serve. As such, the College is dedicated to providing equitable opportunities to all future and current employees, including those belonging to groups that have been historically underrepresented in higher education. General Description The Administrative Assistant serves as the primary support position for the educational program at the Long Island campus. The Administrative Assistant performs support duties common to academic teaching departments, as determined by the department head, and is responsible for, but not limited to, assisting with daily operations, coordinating paperwork and schedules for interviews, organizing events and meetings, providing clerical support to faculty, and ensuring technological equipment is available and in good working order. The position is a full-time in-person appointment requiring 35 hours per week of service to the College. Organizational Relationships • Reports to the Long Island Campus Director. Specific Duties and Responsibilities for Online Programs • This position works collaboratively with the Long Island Campus Director and Assistant Dean of Clinical Education to provide administrative support to an academic teaching department by scheduling academic appointments, meetings, and travel, filing, researching files and records, and preparing and proofreading correspondence, reports, and other documents as requested., • Serve as a first-line resource to assist faculty by answering questions and providing information, locating desired information and materials, typing, collating, or otherwise assisting in test preparation, preparing and/or proofreading documents, correspondence, and other material, and obtaining desk copies of textbooks., • Serve as a first-line resource to assist students by determining who can best provide information needed by the student, providing basic and initial assistance to students with questions about classes, registration, permissions, etc., using established guidelines (information in course catalogs, departmental and college documents, and established policies and procedures)., • Supports the work of the campus by maintaining an inventory of office supplies, instructional supply needs, and utilizing the appropriate process to pay for goods or services purchased by the department., • Coordination and management of campus events, as directed, by securing space, equipment, food, preparing invitations, announcements, agendas, brochures, packets, purchasing awards, making travel arrangements and reservations, and assisting with the event as it occurs., • Supports the administrative business functions of the campus, scheduling the use of classrooms, facilities, or meeting rooms, and maintaining the security of classrooms, labs, equipment, and records., • Assist with proctoring of exams as needed., • Record, generate and distribute meeting minutes for department/program meetings as assigned., • Ensures educational equipment and technology are available and in good working order. Notifies Campus Director of technology problems or additional needs in a timely manner to ensure continuity of educational resources., • Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds by promoting professional behavior and stewardship toward the College., • Supports the department by performing all other duties as assigned by the department head. Methods of Accountability • Performance evaluations by the Long Island Campus Director., • Satisfaction of faculty and staff with the management of departmental services. Mental and Physical Requirements • Attention to detail., • Exhibit high levels of discretion and confidentiality., • Keyboarding skills are required. A working knowledge of word processing and spreadsheet applications is required., • Must have a working knowledge of or the ability to learn and use database applications, the administrative business system or enterprise resource planning system, and other systems or applications that may be used within the College., • Must know how to adapt, operate, and troubleshoot electronic equipment, computers, and peripherals, maintain moderately complex filing systems and records, and make mathematical calculations., • Ability to perform multiple tasks flexibly and independently, due to interruptions., • Effective verbal and written communication skills are required., • Must be able to train, assign work, and review the work of student workers., • The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Education and Experience • An associate degree with two years of general office experience or an equivalent combination of education and general office experience is required. Experience in higher education environment is preferred., • Knowledge of Microsoft 365 is required. If you are interested in applying for this position; please submit a cover letter of interest, resume and contact information for three professional references to: the Office of Human Resources, 2360 State Route 89, Seneca Falls, NY 13148, or e-mail your response to: humanresources@northeastcollege.edu • Employment is subject to the favorable result of a background investigation and where applicable, confirmation of appropriate degrees and credentialing. Northeast College of Health Sciences is an Equal Opportunity employer and does not discriminate against students or employees on the basis of age, race, color, creed, gender, sexual orientation, or handicapping conditions (or any other protected status) in its educational programs, financial aid, activities, admissions and employment practices.

Job Description The Support Technician is a dynamic and passionate follower of technology that is eager to advance in their career in IT. Based out of our office in Long Island, this position will give technicians the chance to work with clients both remotely and on-site at client offices in Long Island or the city. SUPPORT the Clients & GROW with the Business! At Wheelhouse IT, our team has the best intentions of the company and client in mind always. The Support Technician reports to the Support Desk Manager but are part of a team and believe in the future of the organization. Support Technicians are friendly & excited to troubleshoot any incoming issue that comes their way. At WheelHouse IT, you’ll have a chance to approach the job with new ideas and solutions every day. Strong verbal and written communication skills are a must so no details are lost if a ticket is escalated to our escalation level. The right candidate for this position is open-minded and willing to work directly with all types of clients/internal staff, ranging from technical to the very non-technical. WheelHouse IT is a Microsoft partner, so Technicians here can expect to troubleshoot and resolve issues with Windows and Office 365. Familiarity with RMM tools and remote support is also a must. Be part of an EXCITING, FAST-paced and DYNAMIC Team! Support Technicians love a challenge and constantly be looking for ways to improve themselves and the company. They are driven to improve the environment and they will be expected to contribute to that goal regularly. They will look for ways to provide only the best customer service and support to our clients. When the need arises this individual may be called upon to assist on projects as needs dictate. They will also contribute to the maintenance and enhancement of internal systems, and in some cases, customer-facing hosted and cloud environments. BENEFITS come with the territory: • Medical, Dental, & Vision insurance, • Short-term, Long-term, and Life insurance, • Company-sponsored 401K with match, • Paid vacation, • Company-sponsored cell phone, • Performance-based bonuses, • Training, • Other perks that make this a great place to work, learn, and grow, • Base compensation: $17-$19 Desired Skills & Expectations in the workplace: • Doesn’t avoid a challenge and is willing to step up to opportunity, • Only Great worth ethic need apply (Made a mistake? Own up to it and learn), • Comes up with solutions and not excuses, • Attention to detail is a MUST, • Show us you can work/play well with others in and outside the team, • Demonstrate a willingness to improve yourself and grow with the organization, • Be driven to develop a solid “knowledge base” of best practices and problem resolutions, • Appreciate a diverse team and the variety that comes in the MSP industry, • Have an EPIC personality 1+ years of experience and/or familiarity in supporting: (IF APPLICABLE) • Network connectivity and networking equipment for LAN/WAN topologies, • Microsoft Products (i.e. Office 365, Windows OS's), • Microsoft Active Directory administration, • Internet-related technologies, including - Registrars, SSL and hosting providers, • Technical Certifications or training equivalent to A+ and Network+ Considered a plus: • Prior experience in an MSP or support environment is highly desirable, • Server hardware and related tech: RAID, iLO, DRAC, Bare Metal Restores, Backup methods, • LabTech or similar RMM experience, • ConnectWise experience or similar PSA experience Only local candidates need apply. (Office is located in Wantagh, NY) The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Powered by JazzHR uC2tEHIaYk

Job DescriptionDesktop & Imaging Solutions Engineer We're seeking a highly skilled and self-motivated Desktop Engineer to play a pivotal role in our IT operations. This is a hybrid role based in Melville, NY, with a critical focus on remote imaging solutions, while also serving as a key resource in end-user support and service delivery. This role combines Level 1 (L1) end-user support via Jira Service Management (JSM) tickets with Level 2 (L2) technical escalation support, ensuring a seamless, high-quality support experience for our global workforce. You will be equally comfortable managing frontline user requests as you are solving complex technical issues. In this hardware-centric role, you'll be the expert behind our imaging solutions, from building and deploying new images to ensuring software security and optimal functionality across our enterprise. You'll also play a critical role in triaging, resolving, and escalating service requests, ensuring timely resolution and excellent user satisfaction. What You'll Do:Deliver End-User Support Excellence (L1 & L2): • Serve as a primary point of contact for L1 end-user support via Jira Service Management (JSM), handling ticket intake, triage, and resolution., • Provide prompt, professional, and customer-focused support for hardware, software, and access-related issues., • Resolve L1 issues independently and escalate more complex problems appropriately, while maintaining ownership through resolution., • Deliver Level 2 support for escalated issues, including in-depth troubleshooting across desktops, laptops, mobile devices, printers, and applications., • Ensure adherence to SLAs and ticket quality standards, including proper documentation, categorization, and communication.Own Our Imaging Solutions:, • Lead the creation, maintenance, and deployment of primary images from bare metal as new hardware models emerge., • Ensure secure, standardized, and efficient software distribution across the organization.Master Remote Troubleshooting:, • Diagnose and resolve issues using advanced remote support tools and techniques, minimizing downtime for remote employees., • Support a distributed workforce with a strong focus on first-contact resolution where possible.Be the Go-To for Support:, • Act as a trusted escalation point for complex technical issues beyond L1 capabilities., • Partner with other IT teams to resolve cross-functional issues efficiently.Fortify Our Security:, • Respond to alerts from SIEM and endpoint protection platforms., • Assist in endpoint hardening, patching, and vulnerability remediation.Optimize & Improve Service Delivery:, • Identify trends in ticket volume and recurring issues and recommend improvements to reduce incidents., • Continuously improve support workflows, automation opportunities, and knowledge base content.Maintain Precision:, • Track and update all incidents and service requests in Jira Service Management., • Maintain accurate documentation, asset inventory, and system records.Empower Our Users:, • Provide support for Office 365 applications, including CoPilot, Entra and Intune., • Manage user accounts, permissions, and access requests (Active Directory experience required), • Develop and maintain end-user documentation and self-service knowledge articles.Collaborate & Grow:, • Work effectively under pressure in a fast-paced environment., • Collaborate across IT and business teams., • Provide occasional after-hours support when required.What You'll Bring:, • 5+ years of progressive experience across desktop support, end-user support (L1), and advanced troubleshooting (L2)., • Proven ability to manage high-volume ticket queues in a structured ITSM platform (JSM or similar)., • Strong experience balancing user-facing support responsibilities with backend engineering tasks., • Proven expertise in remote imaging tools (e.g., AutiPilot, MECM/SCCM, Ivanti, SmartDeploy)., • Strong knowledge of Office 365 administration, including Intune, Entra and Exchange., • Strong knowledge of Active Directory, • Solid understanding of Windows 11 deployment and management., • Experience with:, • Software distribution and patch management, • Endpoint security tools, • Remote support technologies, • Strong working knowledge of ITIL-based service delivery principles (incident, request, escalation management)., • Excellent communication skills, with a focus on clarity and user experience., • A customer-first mindset with strong problem-solving and multitasking abilities., • Ability to operate effectively in a hybrid support model (L1 + L2)., • Experience with AWS Workspaces / Virtual Desktop is a plus., • CompTIA A+ preferred.Key Differentiator of This Role This position blends hands-on engineering (imaging, endpoint management) with direct end-user engagement, offering a unique opportunity to shape both technical solutions and the user support experience. Compensation: $75,000 - $85,000 USD, commensurate with experience. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR 5xTCAUMQdA

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