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Job Description JOB DEFINITION: Provide administrative supervision to a dynamic team of residential staff providing housing and services to people with psychiatric disabilities. Responsible for the overall functioning of the programs and ensuring compliance with agency policies and procedures as well as applicable local, state and federal regulations. EDUCATIONAL REQUIREMENTS: Minimum of Bachelor's degree in human services, Master's Degree preferred. EXPERIENCE REQUIRED: Two years supervisory experience in a mental health related field. Knowledge of the needs of the Co-Occurring D/O population. Minimum of two years of experience in a residential program and familiarity with Office of Mental Health regulations strongly preferred. DUTIES AND RESPONSIBILITIES: • Oversee and supervise all aspects of assigned residential programs and assure that appropriate and necessary services are delivered., • Ensure all program guidelines, protocols, policies, procedures and regulations are followed., • Participate in the recruitment, hiring, training and ongoing evaluation of residential staff under the supervision of the Asst. Director/ Director., • Provide ongoing structured weekly supervision to housing supervisors and ensures that all staff are receiving adequate training and supervision., • Review and approve all time off requests, time sheets and travel expenses for supervisors within 48 hours of submission., • Meet with the program supervisor and review the staff schedule on a bi-weekly basis. Provide oversight of staffing patterns at all assigned programs., • Ensure that residents receive restorative and/or rehabilitative and tenancy support services appropriate to their needs. In a supervisor's absence, services and billing should be completed by the program manager. In addition, the billing report and accuracy should be reviewed by the program manager after the housing supervisor completes it., • Assure that residents in supported housing and/or apartment treatment programs are receiving regular visits and relevant services from staff, if applicable., • Oversight of medication monitoring procedures in all applicable programs. Program Managers are to review the medication logs/EMAR on at least a monthly basis to ensure all procedures are being followed appropriately., • Monitor occupancy rates and ensure maximum occupancy in cooperation with the management team., • Conduct intakes for potential residents in cooperation with the admissions committee., • Ensure that appropriate discharge planning activities occur for all residents., • Participate in the development, implementation and following of all program policies and procedures in conjunction with the Assistant Director and Director., • Responsible for routine (at least bi-monthly) monitoring of all client records to ensure that records are up to date and include all required documentation in compliance with applicable individual program regulations and policy manuals., • Assist housing supervisors in maintaining consistent and professional collateral contacts to ensure that all program participants are receiving coordinated and adequate services. This includes participation in case conferences when necessary., • Oversight of the sites to ensure a clean, safe and homelike environment. Ensure proper maintenance and upkeep of the site in collaboration with the facilities and management team., • Act as liaison with Property Specialist and/or landlords to ensure all physical sites are maintained and meet safety standards., • Provide direction, guidance and support to staff during business hours., • Be On-Call one week (wed-wed) after business hours and weekends on a rotating basis (approximately every 3-5 weeks) to answer any calls, texts and Microsoft Teams messages in which a supervisor may need to report pertinent information, need assistance, handle a crisis situation or incident/accident., • Ensure that all incidents/accidents/grievances are reported in a timely manner in accordance with applicable regulations., • Ensure that Quality Assurance standards are met or exceeded in cooperation with the QI Specialist and Director., • Oversight of monthly Medicaid Billing in Licensed programs and RTS service delivery in Unlicensed programs., • Oversight of program finances including resident benefits, petty cash accounts, personal needs allowance and other financial issues., • Assume the responsibilities and tasks of all staff roles in their absence. Directly complete, participate in or delegate such tasks and ensure all protocols and guidelines are being followed., • Program Managers are expected to be on-site at each program they oversee at least 3 times per week and as needed., • Identify and implement quality improvement trainings and activities as part of professional development goals, • Encourage quality improvement processes and provide consistent resources for QI and professional development, • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: Medical • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

Job Description • Coaches Directors on Human Resources best practices and all policies surrounding Community level Recruitment, Performance Management, Learning and Development, and Progressive Discipline to promote a culture of continuous growth, team building, and development of employees., • Deposit checks in the absence of the ED/GM., • Assist the ED/GM by obtaining necessary information for the monthly Home Office Operations and Financial Report., • Perform building tours as required in the absence of the Director of Community Relations (DCR), • Take on marketing calls from prospective families in the absence of the DCR., • Review and process invoices in an accurate and timely manner while utilizing the PO system to track invoices and assist other departments as directed by ED/GM., • Maintain Master schedule for all departments and post in designated area for NYS compliance., • Order and maintain inventory of office supplies, office machines and staff uniforms., • Monthly QA/council reports to be completed after deadline. Attend quarterly QA meetings, • Maintain a current and accurate Certificate of Insurance (COI) binder., • Address resident billing inquiries in a timely manner., • Generate and send residents the Poverty Level letters., • Run PCC reports as needed., • Review resident contract for completion, input all data for new residents upon move in stage, complete resident emergency card for apartment door (applicable for enriched housing communities) and create resident file in specific format followed by sending necessary information to Home Office in a timely manner., • Maintains current knowledge of system wide and location specific procedures, processes, policies, and operations while enforcing these policies throughout the community in concert with the Department Directors., • Perform full life cycle of new hire process, ensuring complete and accurate completion of new hire forms to foster a successful onboarding., • Performs new hire orientation, to include all requisite paperwork, while ensuring all new hires attend orientation. Assists and/or delivers mandatory in-services on other topics., • Perform all required functions of NYS Criminal History Record Check (CHRC), and non-CHRC Background processes in a complete and timely manner., • Coordinate, promote, and explain health and welfare benefit programs., • Manage the Employee of the Month program., • Ensure employee workers’ compensation incident reports are fully completed by supervisor and employee. Maintain appropriate follow up with staff member and insurance carrier to keep claim exposure to a minimum., • Maintain OSHA logs, submit required OSHA annual online reporting and ensure all federal and state required postings are posted and current., • Explain procedures to employees requiring leave ensuring all paperwork is sent out, completed, leaves are tracked, and return to work is facilitated according to various laws., • As Health Commerce System (HCS) Coordinator, keep role assignments up-to-date., • Maintains records of staff licensing and certifications, validates licenses/certificates of new hires prior to date of hire. Sends necessary reminders prior to expiration date of licensure/certificate., • Keeps accurate records of staff training as required by DOH regulations and company policy., • Maintains a tickler system to track employee annual influenza vaccination status, 90 Day Reviews, Annual Evaluations, current physicals and PPD’s, sending monthly reminders of expirations and those coming up for review to Department Heads., • Completes wage and benefit surveys as requested; completes verifications of employment/wage information in a timely manner as per policy., • As the HR representative in that location, always ensure confidentiality in regard to employee information/incidents., • Perform necessary audits on files to ensure accuracy and compliance., • Handle all aspects of Payroll Administration for community including but not limited to; entering of new hires, terminations, employee information changes, prepare, process, transmit payroll, and run reports., • Assist ED/GM in reviewing and analyzing Budget vs. Actual report., • Review weekly payroll reports with ED/GM, when ED/GM is on-site and available, after accepting for final processing., • Supervise the reception and concierge staff, including hiring, training, scheduling, disciplining, annual evaluations, and separations of employment. Responsible to cover shifts in person if coverage cannot be obtained., • Perform Weekly Safety Observations on direct reports and ensure each department head is conducting for their department., • Ensure the reception/concierge staff is knowledgeable on all alarms and other systems., • Ensure reception/concierge staff respond to calls professionally and in accordance with The Bristal marketing requirements., • Maintain Master schedule for Concierge/Reception and post in designated area/submit to ED/GM., • Assist/mentor new DAS (Director of Administrative Services) across other communities when needed., • Attend and actively participate in daily stand up as well as weekly Department Head Meetings., • Support the management of the building in the absence of the ED/GM., • Create and distribute to front desk the daily census report in the absence of the ED/GM and Director of Case Management., • Assist with various types of audits as necessary., • Performs all other related duties as assigned by the Executive Director/General Manager or Home Office management.

Job Description Are you an experienced Maintenance Superintendent ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Maintenance Superintendents handle all aspects of residential property maintenance, including interior and exterior building inspections and the preventive maintenance program. Also, you will be responsible for common area and apartment repairs, covering plumbing, electrical, and carpentry. MMS Group is seeking a live-in Maintenance Superintendent for a 420-unit residential property located in Hempstead, NY. Key Responsibilities: * Work Orders: Efficiently complete all daily work orders * Communication: Communicate any delays in completing a work order with the supervisor in the management office * Regular Maintenance: Troubleshoot repair and maintenance issues involving electrical, plumbing, appliances, and carpentry * Apartment Inspections: Assist the property manager in scheduling annual apartment inspections and during apartment move-in and move-out inspections. * Unit Turnover: Work with the office team to ensure all turnover repairs and services are completed and on schedule * Preventative Maintenance: Maintain accurate records for preventative maintenance-building mechanicals, service requests, and apartment turn-over status and have full knowledge regarding contracts and suppliers their services, and goods. * Building Codes: Stay current on all applicable building codes and safety standards * Trash: Maintain trash areas. * OSHA: Knowledge regarding water and gas meter cut-offs, all apartment and fixture cut-offs, and sewer clean-outs. Operate within OSHA standards and company safety policies and procedures at all times. * Emergency Response: Respond to emergency calls according to the company's policy on after-hours emergency calls * (If applicable:) Snow Removal: Assist in the proper clearing of snow during a snow event * Additional Duties: Perform other duties as outlined in the job description. Desired Skills: * Independence: Able to work in a challenging environment with minimal direction. * Problem-solving: Solution-based thinking skills are highly valued. * Organizational Skills: Ability to work independently, organize tasks, manage time, and prioritize projects. * Communication: Excellent verbal and written communication skills * Customer Service: great customer service skills are needed. Requirements: * Experience: Five+ years of residential multifamily property management/apartment maintenance. * Education: High School Diploma or equivalent * Skill: Plumbing, electrical, carpentry, appliance maintenance, masonry, HVAC, and boilers * License: Valid driver's license * Knowledge: Plumbing, electrical, carpentry, appliance maintenance, and boilers * Computer Skills: Proficient In Microsoft Office (Word, Excel, Outlook). * Certification: Fire Safety and Boiler License * Tools: Possession of basic tools needed to perform routine maintenance tasks. * Physical Requirements: Physical aspects of the job may require heavy lifting, bending, kneeling, stooping, climbing, balancing, and carrying About Us: For fifty years, MMS Group and its affiliates (Arco Management and TUC Management) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence. Why join our Team? We invite you to join our growing team of dedicated professionals in a high-tech environment. We offer competitive salaries, benefits, and opportunities for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge. Perks and Benefits: MMS Group believes in a healthy work-life balance. Keeping our employees in mind, here is a list of a few benefits we offer: * On-site rent-free unit * Paid Holidays: 12 paid holidays per year. * Paid Time-Off: Up to 2 weeks PTO in the first year, increasing with tenure. * Healthcare Plans: Comprehensive Medical, Dental, and Vision plans are available after 60 days of employment. * Health Reimbursement Account: Up to $3K per calendar year. * Life Insurance: Company-paid life insurance. * Retirement Savings: Company-matched 401(k) retirement savings plan. * Certifications and Licensing: Company-paid certifications and licensing. * And much more! Are you the person we’re looking for? Apply now. Visit us at for more details! Equal Opportunity Employer

Job Description Are you an experienced Maintenance Superintendent ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Maintenance Superintendents handle all aspects of residential property maintenance, including interior and exterior building inspections and the preventive maintenance program. Also, you will be responsible for common area and apartment repairs, covering plumbing, electrical, and carpentry. MMS Group is seeking a Maintenance Assistant Superintendent for a 420-unit residential property located in Hempstead, NY. Key Responsibilities: * Work Orders: Efficiently complete all daily work orders * Communication: Communicate any delays in completing a work order with the supervisor in the management office * Regular Maintenance: Troubleshoot repair and maintenance issues involving electrical, plumbing, appliances, and carpentry * Apartment Inspections: Assist the property manager in scheduling annual apartment inspections and during apartment move-in and move-out inspections. * Unit Turnover: Work with the office team to ensure all turnover repairs and services are completed and on schedule * Preventative Maintenance: Maintain accurate records for preventative maintenance-building mechanicals, service requests, and apartment turn-over status and have full knowledge regarding contracts and suppliers their services, and goods. * Building Codes: Stay current on all applicable building codes and safety standards * Trash: Maintain trash areas. * OSHA: Knowledge regarding water and gas meter cut-offs, all apartment and fixture cut-offs, and sewer clean-outs. Operate within OSHA standards and company safety policies and procedures at all times. * Emergency Response: Respond to emergency calls according to the company's policy on after-hours emergency calls * (If applicable:) Snow Removal: Assist in the proper clearing of snow during a snow event * Additional Duties: Perform other duties as outlined in the job description. Desired Skills: * Independence: Able to work in a challenging environment with minimal direction. * Problem-solving: Solution-based thinking skills are highly valued. * Organizational Skills: Ability to work independently, organize tasks, manage time, and prioritize projects. * Communication: Excellent verbal and written communication skills * Customer Service: great customer service skills are needed. Requirements: * Experience: Five+ years of residential multifamily property management/apartment maintenance. * Education: High School Diploma or equivalent * Skill: Plumbing, electrical, carpentry, appliance maintenance, masonry, HVAC, and boilers * License: Valid driver's license * Knowledge: Plumbing, electrical, carpentry, appliance maintenance, and boilers * Computer Skills: Proficient In Microsoft Office (Word, Excel, Outlook). * Certification: Fire Safety and Boiler License * Tools: Possession of basic tools needed to perform routine maintenance tasks. * Physical Requirements: Physical aspects of the job may require heavy lifting, bending, kneeling, stooping, climbing, balancing, and carrying About Us: For fifty years, MMS Group and its affiliates (Arco Management and TUC Management) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence. Why join our Team? We invite you to join our growing team of dedicated professionals in a high-tech environment. We offer competitive salaries, benefits, and opportunities for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge. Perks and Benefits: MMS Group believes in a healthy work-life balance. Keeping our employees in mind, here is a list of a few benefits we offer: * On-site rent-free unit * Paid Holidays: 12 paid holidays per year. * Paid Time-Off: Up to 2 weeks PTO in the first year, increasing with tenure. * Healthcare Plans: Comprehensive Medical, Dental, and Vision plans are available after 60 days of employment. * Health Reimbursement Account: Up to $3K per calendar year. * Life Insurance: Company-paid life insurance. * Retirement Savings: Company-matched 401(k) retirement savings plan. * Certifications and Licensing: Company-paid certifications and licensing. * And much more! Are you the person we’re looking for? Apply now. Visit us at for more details! Equal Opportunity Employer