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All locations Princeton, United States; Chicago, United States; Hartford, United States; New York, United States; Philadelphia, United States; We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. The Company Welcome to Munich Re Specialty - North America, a leading specialty insurance provider dedicated to delivering exceptional underwriting, claims, and risk management expertise to our partners and customers. As a trusted industry expert, we offer a broad range of comprehensive and customized solutions, including casualty, professional lines, property, surety, and public entity coverages. With the financial strength and global resources of our A+ Superior (A.M. Best) rated organization, we provide unmatched stability and reliability. Our team is committed to superior service levels, a distinctive approach to specialty solutions, and a deep understanding of the complex risks our clients face. Join our team and be part of a dynamic and experienced organization that is shaping the future of specialty insurance in North America. The Opportunity Future focused and always one step ahead! The Head of Underwriting Management - U.S. is responsible for management of the US based underwriting team who, in conjunction with the rest of the Managed Underwriting team located in the UK, are responsible for the management and oversight of the delegated portfolio. This role incorporates underwriting and portfolio management, strategic development and direction, business production, people management, and coverholder relationship management across a substantial book of US binding authority business comprising multiple lines and perils. The ideal candidate is an experienced underwriting management level professional with strong analytical, leadership, business development and relationship-management capabilities, and with extensive wholesale agency relationships. Key Responsibilities Strategic Market Leadership • Contribute to developing and articulating a strategic vision that positions the organization for sustainable growth, identifying emerging classes, underpenetrated niches, and structural opportunities in the delegated authority and facility ecosystem., • Leverage an extensive network of wholesale brokers, intermediaries, MGAs/MGUs, and carrier executives to generate new business opportunities and strengthen distribution pathways both with "inwards" underwriting and "outwards" reinsurance as appropriate., • Act as an ambassador across the organisation, maintaining visibility among key stakeholders to ensure early awareness of new risk trends, product needs, and program opportunities., • Work with the CUO and Head of Delegated Underwriting to support the US and UK based teams towards successful execution of our underwriting strategy and plan, in accordance with applicable underwriting authority levels, underwriting guidelines, internal directives, and client strategies., • Manage and steer underwriting results for the applicable segments of the portfolio, utilizing MI and KPIs to critically analyze and evaluate the business - including review of production, loss experience, exposure, rate adequacy, and pricing discipline., • Manage and underwrite individual account referrals where necessary, and provide risk referral support and peer review for the US-based team., • Assess and refine underwriting guidelines, pricing models, and program performance metrics in collaboration and alignment with the rest of the Binding Authorities Underwriting teams and with Corporate Underwriting, where necessary., • Manage CAT budget allocations and related economic analysis for the applicable segments of the portfolio, including premium projections and rate management against cost of capital., • Review and approve contractual documentation and coverage forms., • Stay current on external market trends and report internally to various stakeholders within Munich Re Specialty - North America., • Manage coverholder oversight, including relationship management, operational reviews, audits, and due diligence., • Conduct customer visits, marketing travel, and support team members in managing their travel schedules., • Conduct policy and underwriting file reviews as needed to ensure accuracy, consistency, and adherence to standards., • Ensure coverholders adhere to underwriting standards, regulatory requirements, and program guidelines., • Work closely with IT, Accounting, Claims, and other internal functions to resolve technical, operational, and system-related issues., • Participate in the development and improvement of underwriting systems, processes, and tools and provide guidance and support to US-based underwriters in their implementation and use., • Provide leadership and direction to the underwriting team, including recruitment, hiring, training, performance management, and professional development., • Oversee staff performance and address personnel matters, including coaching, mentoring, and corrective action when necessary., • Foster a high-performance, collaborative culture that emphasizes accountability and excellence, as well as ensuring close collaboration with the UK-based Managed Underwriting team and other UK-based functions. Qualifications Successful candidates will possess the following experience/skills/qualifications: • Bachelor's degree, • 10+ years in Property/Casualty underwriting or underwriting management, preferably with an insurance carrier or wholesale broker., • Strong background in Property, Personal Lines, and small Commercial Casualty business is preferred., • Surplus Lines experience and extensive knowledge of WSIA members is strongly preferred., • Extensive knowledge of all forms of distribution across programme space preferred, • Competency in insurance coverage forms-ISO forms knowledge preferred; Lloyd's and manuscript forms would be beneficial., • Experience reviewing and auditing underwriting files and managing staff who perform these functions., • Computer proficiency in Outlook, Word, Excel; Power BI and PowerPoint experience preferred., • Insurance designations (e.g., CPCU, AU, RPLU) are a plus., • Familiarity with regulatory and licensing requirements is beneficial., • Excellent verbal and written communication skills., • Highly organized, independent, and able to manage multiple responsibilities with minimal supervision., • Strong relationship-building, negotiation, and marketing skills., • Traveling responsibilities: approximately 30%. We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits: • Two options for your health insurance plan (PPO or High Deductible)., • Prescription drug coverage (included in your health insurance plan)., • Vision and dental insurance plans., • Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary., • Short and Long Term Disability coverage., • Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children)., • Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). In addition to the above insurance offerings, our employees also enjoy: • A robust 401k plan with up to a 5% employer match, • A retirement savings plan that is 100% company funded., • Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries., • Eligibility to receive a yearly bonus as a Munich Re employee., • A variety of health and wellness programs provided at no cost., • Paid time off for eligible family care needs., • Tuition assistance and educational achievement bonuses., • A corporate matching gifts program that further enhances your charitable donation., • Paid time off to volunteer in your community. The Company is open to considering candidates in numerous locations, including Princeton (NJ), Chicago (IL), Hartford (CT), New York City (NY), and Philadelphia (PA). The salary range posted below reflects market variations across various locations. The offer will be adjusted per geography. The base salary range anticipated for this position is $226,900 - $378,100, plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). The salary estimate is adjusted to reflect the varying market conditions across different locations, with the with the higher end being more aligned with the Princeton, NJ job market. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-MB1 ___ Save job

Aon is hiring for a North America AMATS Operations Director for our Transaction Solutions and Risk Advisory Practice. Aon is seeking an AMATS Operations Director to lead operational excellence for a [200]+ person, highly specialized advisory team focused on transaction insurance broking and risk and benefits due diligence in M&A transactions. Reporting directly to Aon Business Services and Commercial Risk executive leadership, the COO will be responsible for overseeing the M&A and Transaction Solutions business' North American day-to-day operations, driving scalable infrastructure, enhancing process rigor, and enabling sustainable growth. This leader will also play a critical role in optimizing and expanding the firm's use of client management and workflow platforms - with particular emphasis on DealCloud adoption, integration, and performance enhancement, Risk portfolio solutions and upcoming Aon's broker co-pilot platform. The ideal candidate brings strong operational leadership experience within a professional services, financial services, insurance, or advisory environment and has successfully implemented or optimized enterprise CRM/workflow platforms to improve productivity, reporting, and client delivery. This is a hybrid position is based in North America (New York, NY, Chicago, IL, or St. Louis, MO) and may require 20-25% travel. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like: Strategic & Operational Leadership: • Partner with executive leadership to develop and execute the firm's operational strategy in alignment with growth objectives., • Prioritize engagement and utilization of global resources through Aon-dedicated global centers., • Establish performance metrics, KPIs, and dashboards to drive transparency and accountability., • Lead continuous improvement initiatives across transaction workflows, client engagement processes, and internal collaboration., • Standardize procedures for broking operations, due diligence processes, and client reporting., • Implement automation and workflow enhancements to improve speed, quality, and risk management., • Strengthen data governance and reporting capabilities across the organization., • Coordinate with firmwide and global operations, • Own strategy and optimization of the units technology platforms including DealCloud, risk portfolio solutions, broker copilot and claims co-pilot., • Drive deeper adoption and workflow integration across broking and diligence teams., • Identifying and operationalizing opportunities to enhance data capture, reporting, and analytics capabilities across broking, innovation and claims., • Partner with internal stakeholders and external vendors to improve platform performance., • Lead change management efforts tied to new technology implementations., • Ensure operational processes align with insurance, regulatory, and compliance requirements., • Develop risk mitigation frameworks to support transaction execution., • Lead, mentor, and develop operations and support teams., • Foster a high-performance culture centered on accountability, collaboration, and client excellence., • Build cross-functional alignment between broking, diligence, finance, HR, and technology teams., • Support professional development and succession planning initiatives. Skills and experience that will lead to success: • 6+ years of progressive leadership experience in operations, preferably within:, • Professional services, • Insurance brokerage, • Financial advisory, • M&A advisory, • Transaction services, • Experience managing large, highly educated professional teams., • Demonstrated success in CRM/platform implementation and optimization., • Direct experience with DealCloud strongly preferred., • Strong understanding of operational risk management in complex client-facing environments., • Proven ability to scale infrastructure during periods of rapid growth., • Excellent analytical, communication, and executive presentation skills. In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ___ or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The salary range for this position (intended for U.S. applicants) is $134,600 to $170,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts,employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-KH2 #LI-HYBRID 2576075

KLDiscovery, one of the largest national eDiscovery providers, is seeking experienced attorneys to support an upcoming litigation. This assignment offers a unique opportunity to contribute to a high-profile matter involving complex legal and social dynamics. This role is a contract-based position which requires work on-site in New York City and offers competitive hourly compensation. The duration of the project is expected to be several months, with the possibility of extension based on case developments and performance. We are seeking attorneys with document review experience and excellent writing and comprehension skills. A writing sample is required. Project Details: • Location: New York City - ON SITE, • Anticipated Start Date: May 2026, • Duration: 1 Year, Subject to Change, • Pay Rate $48 to $59 Per Hour, based on experience Responsibilities: • Conduct document review and analysis, • Perform legal research and draft memoranda, • Assist with discovery-related tasks, • Potentially defend depositions (for candidates with relevant experience) Qualifications: • Juris Doctor (JD) from an accredited law school, • Admission to practice law in New York State, • Federal court admission (SDNY or EDNY) is a plus but not required, • Prior experience in litigation, document review, and discovery preferred, • Strong legal writing and analytical skills, • Ability to work onsite in New York City What We Offer • A friendly and welcoming team-oriented environment, • Opportunities for career advancement and growth, • Paid sick and safe leave Who We Are KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. With offices in 40+ locations across 18 countries, we deliver best-in-class eDiscovery, information governance, and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients. Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management in the US and around the globe. We are the pioneers of many tools and techniques used in the data recovery industry today. KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte's Technology Fast 500). Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner, and maintains ISO/IEC 27001 Certified data centers. KLDiscovery is an Equal Opportunity Employer. #LI-AG1 #LI-Onsite

All locations Houston, United States; Long Beach, United States; Miami Gardens, United States; Miami, United States; Mt. Pleasant, United States; New York, United States; Schaumburg, United States; Hybrid Role: In-office 2 days a week. Work remotely 3 days a week. Locations: Schaumburg, IL, New York, NY, Charleston, SC, Miami, FL, Houston, TX, Long Beach, CA ______Munich Re Specialty Group North America (MRSG N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions. We are seeking a full time Head of Salesto join the Roanoke Insurance Group division as a hybrid employee in one of our US office locations (Schaumburg, IL, New York, NY, Charleston, SC, Miami, FL, Houston, TX, Long Beach, CA) reporting to the CEO & President of Roanoke Insurance Group. Job Profile • Roanoke Insurance Group Inc. is seeking a dynamic, experienced sales leader who will be responsible for setting the sales strategy to increase revenue, profit and market share, developing talent, creating a high-performance culture and collaborating cross-functionally, • Coach the Sales team, including setting goals, providing training and development working alongside Regional Vice Presidents., • Management experience, setting priorities, and ensuring accountability for performance, quality and outcomes., • Develop a high-performance culture, including setting expectations and accountability, fostering collaboration, and recognizing and rewarding exceptional performance, • Ensure our team has the deepest understanding in the industry of our clients, their risks, and the market dynamics, • Collaborate cross-functionally to deliver client feedback, develop and execute strategic plans, identify new growth opportunities, build new products, and allocate resources, • Analyze data to determine cross-sell opportunities, • Partner with Marketing to maximize exposure and opportunities, • Help close the most important and complex companies in our category, including working with the Sales team to develop and present proposals, negotiate contracts, and secure new business opportunities, • Act as the representative lead for selected national accounts as defined by Senior Leadership., • Participate in local and national industry functions to represent Roanoke's interests, • Attend client visits where needed, • 10+ years of experience in sales and sales leadership roles, • 10+ years of management experience, • A passion for change, growth and clients we serve, • Proven track record driving strategic solutions and exceeding sales targets, • Highly motivated and quick learner, • A strong understanding of the logistics and customs broker industry, • Strong leadership skills with a focus on developing talent and building high-performance cultures., • Posses strong negotiation skills, • Present where needed at industry functions, • Strategic think with experience developing and exceeding sales strategies., • Ability to collaborate cross-functionally with teams across the organization, • Experience driving process improvement and launching new initiatives, • Valid producer license in domicile state, • In-depth knowledge of Microsoft Office products About Us MRSG N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees. SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence. RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains. Benefits We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All of our benefits are effective the first day of employment including: • Generous healthcare plans, • Voluntary dental & vision plans, • 401(k) plan, • Flexible spending plans, • Health Savings Accounts (HSA), • Paid time off, • Paid holidays, • Tuition reimbursement, • Short/long term disability, • Paid Parental Leave, • Employee Assistance Program (EAP), • Employee Wellbeing Program, • Community involvement, • Life insurance At MRSG N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we're committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves. We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants requiring employer sponsorship of a visa will not be considered for this position. California applicants, please review our CA Privacy Statement at: ___ ___ Save job

All locations Chicago, United States; New York, United States; Philadelphia, United States; Princeton, United States; We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. The Company Welcome to Munich Re Specialty - North America, a leading specialty insurance provider dedicated to delivering exceptional underwriting, claims, and risk management expertise to our partners and customers. As a trusted industry expert, we offer a broad range of comprehensive and customized solutions, including casualty, professional lines, property, surety, and public entity coverages. With the financial strength and global resources of our A+ Superior (A.M. Best) rated organization, we provide unmatched stability and reliability. Our team is committed to superior service levels, a distinctive approach to specialty solutions, and a deep understanding of the complex risks our clients face. Join our team and be part of a dynamic and experienced organization that is shaping the future of specialty insurance in North America. The Opportunity Future focused and always one step ahead! This Product Development Business Partner role will support our US underwriting teams by drafting and amending Reinsurance contracts, and policy coverage forms, and collaborating with claims and underwriting teams. This role reports to the Product Development Manager. Key Responsibilities • Draft and review Reinsurance contract wordings that meet business unit negotiated terms and comply with internal guidelines and market standards. Provide guidance to underwriters on Reinsurance contract terms, conditions and coverages., • End-to-End development of new insurance products to support multiple business units and coverage lines, including General Liability (Casualty, Excess and Umbrella), Commercial Property, Management and Professional Liability. Develop and maintain coverage forms and endorsements needed to support new and existing proprietary products to meet industry developments and trends., • Remain apprised of U.S. case law, regulations, legal trends and emerging issues affecting insurance and reinsurance coverage matters., • Compare and analyze competitor insurance policies providing a competitive edge, best-in-class products and deliberative underwriting. Review wordings evidencing 'covered business' to ensure Reinsurance contract terms and conditions are appropriate., • Perform industry and regulatory research to support client needs and product compliance, and coordinate special projects to support strategic goals, as needed., • Provide thought leadership and product support to assigned business lines including analyzing industry trends, regulatory developments, and product innovations. Qualifications Successful candidates will possess the following experience/skills/qualifications: • Juris Doctor Degree from an accredited law school required., • 10+ years advanced experience of products, concepts and procedures relating to reinsurance and primary insurance products from previous law firm or relevant insurance company experience in product development, claims or progressive underwriting experience., • ___Extensive knowledge of product development process and product knowledge based on previous law firm or relevant insurance experience in product development or claims in Standard, Specialty, Primary, Excess and Reinsurance lines of business, including sophisticated underwriting applications and techniques., • Strong command of general re/insurance product concepts, regulatory concepts, legal concepts, along with a strong collaborative, proactive and self-starter nature, • Superior interpersonal, communication, and time management skills, • Solid ability to contribute in a dynamic, fast-paced environment and effectively deliver on multiple priority matters The Company is open to considering candidates in numerous locations, including Princeton (NJ), Philadelphia (PA), New York City (NY) or Chicago (IL). The salary range posted below reflects market variations across various locations. The offer will be adjusted per geography. The base salary range anticipated for this position is $138,400 - $215,000, plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). The salary estimate is adjusted to reflect the varying market conditions across different locations, with the higher end being more aligned with the NYC job market. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits: • Two options for your health insurance plan (PPO or High Deductible)., • Prescription drug coverage (included in your health insurance plan)., • Vision and dental insurance plans., • Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary., • Short and Long Term Disability coverage., • Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children)., • Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). In addition to the above insurance offerings, our employees also enjoy: • A robust 401k plan with up to a 5% employer match, • A retirement savings plan that is 100% company funded., • Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries., • Eligibility to receive a yearly bonus as a Munich Re employee., • A variety of health and wellness programs provided at no cost., • Paid time off for eligible family care needs., • Tuition assistance and educational achievement bonuses., • A corporate matching gifts program that further enhances your charitable donation., • Paid time off to volunteer in your community. At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-MB1 ___ Save job

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity. As Head of Customer Experience at Tiger Data 🐯, you will lead the teams responsible for how customers adopt, grow, troubleshoot, and succeed with Tiger Data after they buy. This is a pivotal role for a pivotal moment. Tiger Data is expanding into larger enterprise accounts, and we need a senior customer leader who can help us build the operating system for that next stage of growth: how we serve customers, how Customer Success and Technical Support work together, how we partner with Pre-Sales and Implementation, how we surface customer signal back into Product and Engineering, and how we turn great customer experience into retention, expansion, and trust. This is not a “manage from the sky” role. You’ll lead managers and build scalable systems, but you’ll also be close to the work: jumping into customer escalations, pressure-testing processes, coaching leaders, inspecting account health, and helping the team make crisp decisions when the playbook is still being written. We need someone who can zoom out to design the system, then zoom back in to fix the handoffs, coach the team, and help unblock a customer escalation. You will report to our VP of Engineering and lead the Customer Success and Technical Support organizations. 📍 This role is remote. We are open to candidates in North or South America. Due to the distributed nature of our team and customer base, flexibility working across Europe and US time zones is a requirement. What you will be responsible for in this role: * Leading Tiger Data’s Customer Success and Technical Support organizations, including managers and highly technical customer-facing teams. * Building and operationalizing Tiger Data’s customer experience strategy for our next phase of growth, especially as we expand into larger enterprise accounts. * Partner to define clear ownership across Customer Success, Technical Support, Pre-Sales, Implementation, Sales, Product, and Engineering so customers experience one Tiger Data team, not internal handoffs. * Designing customer segmentation, engagement models, escalation paths, support coverage, success planning, health scoring, and renewal/expansion motions that scale. * Driving measurable improvements in adoption, retention, gross revenue retention, net revenue retention, expansion, customer satisfaction, time-to-resolution, support quality, and executive visibility into customer health. * Acting as the executive voice of the customer internally, turning customer trends, escalations, support patterns, and adoption signals into clear recommendations for Product, Engineering, GTM, and company leadership. * Building the next generation of customer operating rhythms: QBRs/EBRs, escalation reviews, customer health reviews, renewal risk reviews, expansion planning, support quality reviews, and executive customer reporting. * Coaching and developing managers while staying hands-on enough to understand the reality of the team’s work, customer pain points, and operational gaps. * Using AI thoughtfully to improve the customer experience and team productivity, including support workflows, knowledge management, customer health insights, escalation analysis, team enablement, and customer communication quality. * Hiring, developing, and retaining high-performing customer leaders and individual contributors who can operate with urgency, technical curiosity, ownership, and customer empathy. * Building systems and processes that make the team sharper, faster, and more accountable, without slowing down the startup pace that makes Tiger Data work. You could be a great fit if you: * Have significant experience leading Customer Success, Technical Support, Customer Experience, or post-sales teams in a high-growth B2B SaaS, infrastructure, database, developer tools, cloud, or technical platform company. * Have managed managers and led teams that include highly technical customer-facing talent, such as Technical Support Engineers, Customer Success Managers, Solutions Engineers, TAMs, or similar roles. * Have built or transformed post-sales operating models for enterprise customers, including segmentation, health scoring, adoption motions, renewal risk management, support models, escalation processes, and expansion partnership with Sales. * Understand how to serve technical customers. You do not need to be an engineer, but you need enough technical depth to build credibility with database, infrastructure, platform, and developer audiences. * Can operate at both strategic and tactical altitude: you can define the customer experience vision, communicate it to executives, and then jump into the messy details of churn risk, support escalations, or broken handoffs. * Have strong executive presence with customers and internal leaders, including the ability to navigate high-stakes escalations, renewals, expansion conversations, and roadmap trade-offs. * Know how to partner deeply with Sales, Pre-Sales, Implementation, Product, and Engineering without creating turf wars. You clarify ownership, reduce friction, and make the customer journey easier to run. * Are highly metrics-driven and can use data to diagnose customer risk, support quality, adoption patterns, renewal health, expansion opportunities, and team performance. * Have strong AI fluency and curiosity. You are already using, testing, or designing AI-enabled workflows to improve productivity, insight quality, customer communication, knowledge management, or operational scale. * Are a strong talent builder: you know how to coach managers, set a high bar, give direct feedback, build accountability, and create a team culture that is both high-empathy and high-performance. * Thrive in a startup environment where the job is not just to “own the function,” but to build the function while the company is moving fast. * Believe that organizations are strongest when they reflect the diversity of the world around them and actively work to make that a reality. You might not be a great fit if you: * You want a fully mature enterprise CS and Support machine where the systems, roles, handoffs, dashboards, and escalation paths are already neatly defined. * You prefer to manage through layers and dashboards instead of getting close to customers, managers, tickets, escalations, renewal risks, and process gaps. * You are uncomfortable with technical products or do not want to learn deeply about databases, PostgreSQL, cloud infrastructure, performance, reliability, or developer/customer workflows. * You see Customer Success, Technical Support, Sales, Implementation, Product, and Engineering as separate lanes rather than a single, connected customer experience. * You are more comfortable creating a strategy than driving execution, inspecting the work, and holding teams accountable for outcomes. * You struggle in fast-moving startup environments where priorities shift, information is imperfect, and leaders are expected to make clear decisions without waiting for perfect structure. * You are not excited about using AI to improve how customer-facing teams operate, learn, respond, and scale. * We respond to every applicant. * We review applications fairly and objectively, and shortlist based on relevant skills and experience. * We ensure clear and timely communication throughout your candidate journey. * We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization. Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, Tiger Data is building the new standard for data infrastructure, built on PostgreSQL, designed for the future. 👉 👉 Want to get a feel for how we work and what we value? Check out our blog post:___ We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here. We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics. Learn more at______ or follow us on Twitter______ (Please note that benefits may vary based on country.) * Flexible PTO and comprehensive family leave * Fridays off in August 😎 * Fully remote opportunities globally * Stock options for long-term growth * Monthly WiFi stipend * Professional development and educational resources 📚 * Premium insurance options for you and your family (US-based employees) Ready to join the future of PostgreSQL? We can’t wait to meet you. 🚀🐯

Calendly is the scheduling automation platform used by millions for eliminating the back-and-forth emails to find the perfect time — and so much more. As a much-loved brand powering meetings for millions every week, Calendly has built a remarkable GTM machine. A fundamental part of Calendly’s self-serve success and the opportunity ahead is based on how we enable millions of people per year to learn about, and be successful with Calendly. In this newly created role, you will have overall responsibility for our Self-Serve Content & Web function. You and your team will be responsible for our self-serve properties and content, which currently includes Calendly’s Marketing Website, Help Center, developer portal, careers site, and more. Core to the function’s success will be how we deliver high quality self-serve content for prospects and users, and how we transform what we have in the market today to be truly at the forefront of self-serve experiences. The team is made up of developers, operations managers, designers, content creators (in our Customer Education team), and strategists with experienced managers supporting you. This is not a traditional marketing website role – you will drive a transformative vision for self-serve content, unified self-serve experiences, conversion rate optimization, and how we represent Calendly’s brand in-market. You will report directly to our VP, Growth, and work very closely with our Analytics, Brand and Product Marketing, Lifecycle, and many other partners across the business. In a typical week, you could be working on: • Building out and supporting the delivery of our web and self-serve content vision and roadmap – guiding the team as they make strategy, design, content, and tooling decisions to execute against this roadmap, and packaging the vision and decisions for leadership review and feedback, as appropriate., • Helping evolve the customer education team to think about the entire prospect and user journey, giving feedback and direction on content quality, strategy, and distribution., • Overseeing our experimentation program – supporting our Website Strategy and Web Operations leaders to prioritize experiments that support the goals of the web properties., • Supporting our top-of-funnel organic growth (predominantly organic search, landing pages, etc.) through an SEO/AEO strategy executed by our Website Strategy Lead and agency partners., • Ensuring a tight feedback loop and partnership with our Support organization, so self-serve content responds to real-customer insights and opportunities, and with other partners across the Business that we support., • Regularly reviewing dashboards, analytics, and custom analyses to help you understand exactly how prospects and customers consume content, navigate sites, and the business grows., • Managing and mentoring your team, ensuring consistent alignment towards goals, a clear understanding of what amazing looks like, and consistently pushing the team on new ways of thinking about great execution, content, and design., • At least 8+ years of experience in Website and/or Content Marketing roles in B2B Saas, including significant leadership experience., • Content skills - outstanding written communication skills and love communicating value in a clear, human way. You know a lot about customer education, content marketing, and have experience across other mediums too., • Technical marketing skills – you’ve spent enough time in Content Management Systems, analytics platforms, session recording tools, interactive demo tools, and know the lay of the land. You’re not a developer, and not the most technical on the team, but you’re AI-savvy, understand how it all works, what’s happening in the industry, and opportunities that exist., • Analytical skills – you’re not quite an analyst but able to tell a story with data, and even access, transform and analyze data at a basic level., • An eye for design – you have a good sense of what great web design looks like, and can partner with designers to give constructive feedback with a vision in mind., • A strong sense of creativity – you’re always dreaming up big ideas, trendscraping the latest by best-in-class companies, and eager to try anything., • You are both a visionary and a driver. We’re building a new way of doing things. To be successful you’ll be able to dream up and articulate the top of the mountain, build a plan, ensure your team is onboard, and push yourselves to execute to a point of impact or learning – with positive energy, clarity and in a highly collaborative manner., • Bonus: Experience in a hybrid PLG/SLG business where you have worked in service of both self-serve and enterprise customers., • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at ___. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Alabama, Delaware, Hawaii, Idaho, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement ___ Candidates residing in California may visit our Notice at Collection for California Candidates here: ___ The ranges listed below are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and___. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 Tier 1 Salary Hiring Range $217,143.36 - $325,715.04 USD Tier 2 Salary Hiring Range $199,048.08 - $298,572.12 USD Tier 3 Salary Hiring Range $180,952.80 - $271,429.20 USD

District Manager Job Reference Number: 38862 Employment Type: Full-Time, Hybrid Segment: Dining & Events Brand: Constellation Location: New York, New York (US-NY) We are looking to add an experienced district manager to join our Constellation Culinary Group team in New York, NY. As a district manager, you will have the opportunity to manage multiple accounts in our professional dining division. You must reside in a commutable distance to NYC. Our preferred candidate has experience managing a portfolio of professional dining clients. High touch, high level client experience is a must. This is a Monday - Friday opportunity. Some travel to DC and CT is required. • Managing accounts within a school district to ensure compliance with client, company, and government standards., • Managing planning, budget analysis, and reporting for the district., • Ensuring compliance with policies, procedures, and guidelines to promote their consistent application., • Auditing units to ensure conformance with company, government, and accrediting agency standards, regulations, and codes regarding food storage, preparation, sanitation, and record keeping., • Providing guidance and leadership to food service directors, area managers, and other district associates., • Providing overall planning and direction within your district to achieve operational and financial goals., • Bachelor’s degree or equivalent experience., • At least five years of management experience., • Strong leadership, communication, and organizational skills., • Financial and business acumen., • Excellent computer skills and proficiency at learning software., • Intermediate skill with and knowledge of Microsoft Excel., • Food safety certification through ServSafe and local health authorities. Nice-to-haves: • Experience in (Segment) foodservice., • Contract management experience., • Medical (FT Employees), • Dental, • Vision, • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity, • Discount Program, • Commuter Benefits (Parking and Transit), • EAP, • 401k, • Sick Time, • Holiday Pay (9 paid holidays), • Tuition Reimbursement (FT Employees), • Paid Time Off #boost #LI-MA1 #indeedelior About Constellation: From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality. About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.

Compensation: $105,000-140,000 + annual bonus eligible Location: Washington, DC. Our in-office team comes together to collaborate in our Dupont Circle office Tuesday through Thursday and works from home Monday and Friday. About Us: Inspiration Mobility is a company wholly committed to accelerating the electrification of transportation in North America to deliver rapid, cost-effective decarbonization. Inspiration provides tailored ___ that enable our customers and partners to achieve their business and sustainability goals as quickly as possible, with minimal risk. With the only EV-first Fleet Management Company (eFMC) and a turnkey developer of high-speed, commercial-grade charging infrastructure, Inspiration serves as a single partner to simplify fleet electrification - delivering best-in-class EV procurement and leasing, EV-first fleet management services, and comprehensive charging solutions. To Learn More: Listen to ___ podcast with our Founder & CEO Josh Green and Molly Wood, which does a great job of explaining where our business is today and how our mission advances the EV revolution. We’re proud to have been recently named as one of the “Best Places to Work” in the large business category by the Washington Business Journal, and that 100% of our Glassdoor reviews approve of how our CEO, Josh Green, leads our team. Your Mission As the Proposal & Sales Enablement Manager, your mission is to lead the creation of persuasive, high-quality proposals and RFP responses that clearly communicate our value proposition and align with the strategic goals of the business. You will serve as a critical partner to the Sales and Revenue teams, ensuring that every customer-facing document is compelling, compliant, and tailored to win. Beyond proposal development, you will also play a key role in internal sales enablement—owning the organization of sales collateral, supporting pitch deck development, managing internal communications, and building resources like sales playbooks and Confluence content. You’ll also contribute to account research and preparation, helping to evolve and maintain our target account list by identifying new opportunities and providing strategic insights. Through your efforts, you’ll help streamline go-to-market execution, elevate brand consistency, and empower teams across the organization with the tools and messaging they need to succeed. You will report to ___ Head of Business Operations. • Proposal Development and Management:, • Proposal Creation: Support the sales team by developing high-quality, tailored proposals for prospects, incorporating strong messaging, branding, and value propositions, • Content Management: Maintain and update a library of proposal content and templates to streamline future development, • RFP (Request for Proposal) Process Management:, • RFP Intake and Analysis: Lead the review and detailed analysis of incoming RFPs to assess requirements, evaluation criteria, submission instructions, and potential red flags. Attend RFP information sessions, bidder conferences, and Q&A forums as necessary, gathering critical insights and clarifications to inform the proposal strategy, • Project Management: Develop a detailed project plan with clearly defined tasks, deadlines, and responsibilities. Assign action items across internal stakeholders (Sales, Legal, Finance, Operations, Product, etc.) to ensure a cohesive and comprehensive response, • Final Assembly and Submission: Oversee the compilation, quality review, and on-time submission of RFP responses, ensuring that all requirements are met and that the submission presents a unified, polished final product, • Sales Enablement & Internal Marketing:, • Sales Collateral Management: Own and maintain internal sales content libraries (slides, sell sheets, case studies). Be the point person for locating, updating, and improving materials, • Deck Development Support: Partner with Sales to create compelling, story-driven pitch decks and meeting materials, • Collateral Creation: Draft or manage the production of new sales collateral in coordination with design, marketing, and subject matter experts., • Internal Communications: Lead or assist in writing and publishing regular internal updates such as company newsletters, go-to-market announcements, and team wins, • Playbook Development: Create and maintain Sales and Delivery playbooks to document repeatable processes, best practices, and key messaging, • Confluence Management: Build and update internal knowledge bases and content hubs on Confluence or other collaboration tools, • Experienced Professional: 5–10 years of experience in proposal writing, RFP management, marketing or sales operations, or related roles within consulting, technical services, or B2B environments., • Skilled Storyteller: You know how to craft compelling narratives that resonate with various audiences and align with strategic goals., • Creative & Resourceful: Able to identify gaps in existing resources and collaborate to fill them., • Driven & Self-Motivated:You bring a strong internal drive to succeed and consistently demonstrate discretionary effort—going the extra mile to deliver high-quality work even when it’s not explicitly required., • Proven experience coordinating RFP responses and working cross-functionally with technical and non-technical teams, • Strong Communicator: Exceptional writing, editing, and interpersonal skills., • Detail-Oriented: Meticulous in reviewing content, formatting, and deadlines., • Strong project management and organizational abilities; comfortable managing complex timelines and multiple stakeholders., • Efficient & Organized: Capable of managing multiple projects with clarity and accountability.

Associate Product Manager Join an Innovative Company with a Dynamic Culture! Our company prides itself on a culture of teamwork and camaraderie. Our primary goal is to attract and retain long-term employees with a friendly work environment, quality products, and challenging work. Advanced Business Integrators, Inc. (ABI) has always loved the challenge of automating monumental manual tasks, hence our motto “Managing the Unmanageable”. ABI MasterMind® is the World’s Premier Workforce Management Solution ABI MasterMind® serves over 900 of the most well-known venues in North America. ABI’s dynamic environment breeds a feeling of “family” that appreciates values and collaboration. ABI’s founder has deep roots in technology, including financial accounting, payroll, HRIS, and computer networking. Over 25 years ago, ABI’s founder addressed the need for more efficient technology and oversaw the team that built an amazing product to automate a highly seasonal and variable workforce for a Major League Baseball stadium. Today, ABI is the premier company in the public assembly workforce management industry, servicing a highly loyal customer base. We listen closely to our clients and continuously strive to improve our interactions and products; we live by the mantra “Hug the Customer”. THE OPPORTUNITY ABI is seeking a dynamic and detail-oriented, Associate Product Manager to gather business requirements and support the successful delivery of software solutions. This role bridges business needs, customer insights, and technical implementation, collaborating with engineering, customer success, and product teams to drive continuous product improvements and enhance customer satisfaction. During the first 30-90 days, you will undergo product training, self-study, and internal shadowing to build industry expertise, culminating in knowledge evaluations. The Associate Product Manager will report to the Product Director and will grow towards the Product Manager or Business Analyst roles. OUR EMPLOYEE COMPENSATION AND BENEFITS SHOW HOW MUCH WE VALUE OUR TEAM! • Starting salary- $80,000 - $105,000 depending on experience, • Hybrid work schedule; 75% remote, 25% in office after initial training period MUST LIVE WITHIN a 30-mile radius Sacramento, • Medical, Dental, Vision, Long-term Disability, Accidental death/dismemberment, 401(k), and Life insurance, • Benefit premiums for the employee on several health plans are paid 100% by the company Customer Feedback & Product Strategy • Develop a deep understanding of the product, industry, and customer needs, • Gather and organize insights from users and stakeholders to influence product decisions, • Collaborate with teams to enhance usability and customer satisfaction, • Work with stakeholders to define business problems and solutions, • Act as a liaison between business teams, engineering, and product management, • Support engineering, QA, and customer support in the development, testing, and deployment, • Document and track reported issues for timely resolution, • Review and test early-stage deliverables to ensure high-quality outcomes, • 3+ years of experience with ABI MasterMind(R) or similar workforce management, HR, ERP, or accounting solutions, • Bachelor's degree or equivalent technology certification, • Experience gathering and documenting business requirements, • Experience working with engineering teams on software development, • 3+ years in business analysis or product management, • Strong technical writing, communication, and stakeholder management, • Analytical mindset with strong problem-solving abilities, • Proficient in Azure DevOps, Atlassian (JIRA/Confluence), or similar tools; and Microsoft Office

Senior RPG Developer – REMOTE At Fresche Solutions, we offer great work-life balance with flexible hours. You can work anywhere in North America… either from your home or in one of our offices… the decision is up to you. WHY JOIN FRESCHE? We believe in leading our industry, we believe in innovation, we believe in delighting our customers, guaranteeing their success, and ensuring that 100% of our customers are referenceable. Our distinct company culture makes us a top employer, as well a premiere choice for our customers for the last ten (10) consecutive years. We work hard to ensure that our values permeate the company and are reflected in everything we do. Whether it be in setting priorities, defining ideas, or carrying out processes, we are committed to ensuring that the following values are manifested at all levels of our organization. What you will be doing:You will be responsible for design, coding, testing, debugging, and documenting IBM i development tools, using RPG and related languages. You will be participating in the development as a part of the team and also working independently on projects. In your day-to-day you will be responsible for: • Follow Fresche methodology for all projects keeping in mind industry coding standards and best practices when working on all projects., • Assists in the design, development, testing, and maintenance of software systems., • Work with other developers on the team to help remove technical blockers from them completing their work; this sometimes include working directly with clients to understand various impacts / business logic that need to be resolved so development can progress, • Work directly with the client to help craft approaches and solutions with the development team / add clarity to client systems when questions arise from other team members, • Help resolve Websmart issues by working through IBM i issues (library, lists, jobds, etc.), • Create user defined functions through TDOMS and promoted w/ the programs we are changing: research as every situation is different (sometimes – if we didn’t change the program – we just need to create the user defined function directly), • Conduct code reviews for table / logical file changes, • Maintain separate (outside of TDOMS) promotion path as, • Performs various levels of testing to ensure correctness of software systems using various means of automated and manual testing, such as: unit testing, integration testing, acceptance testing, smoke testing, etc., • Participate in code reviews on work produced by other team members and work closely with QA to perform test plan reviews., • Proactively play a supporting role in managing our client’s expectations, concerns, and/or questions., • Documents new and existing applications and systems through a combination of textual explanations and visual diagrams of varying levels of detail depending on the target audience. What you must have: • 10+ years with a proven track record of IBM i (iSeries, AS/400), DB2 database and RPGLE language (free-form and fix-form syntax), • Recent programming and analysis experience in the following systems: RPGILE, Free format RPGLE, SQL, and embedded SQL within RPG, • Advanced DB2 Application Programming, • Expert level IBM I (iSeries, AS/400) platform experience, • A good understanding of ILE concepts: Modules, Service Programs, etc., • A good understanding of change management processes, • Effective communication with all levels of employees and management, • Eligibility to work in Canada. Nice to have: • Experience developing IBM i tools and/or frameworks of some kind., • Experience with Impact Analysis tools on the IBM i platform, • Experience with RDI/Eclipse, • Experience with change management tools like Git or Svn We are always looking for highly motivated, energetic, creative individuals who work well in a fast-moving team environment and are committed to excellence. WHAT’S IT LIKE TO WORK AT FRESCHE? Visit our Website and Apply Today: ___ FOLLOW US ON: LinkedIn: ___ #LI-Remote

They are an AI powered voice agent that handles inbound calls, takes reservations, processes payments, and delivers 24/7 customer support, all without human intervention. When a situation requires a human touch, they seamlessly transfers the call with full context. They were purpose built for the rental industry, starting with car rental operators across North America. Their platform integrates directly with rental management systems, giving operators instant call answering, real time availability checks, automated booking workflows, and a live performance dashboard. They are now establishing it as an independent business unit with its own leadership team, with ambitions to expand into the broader rental and services verticals. This is a ground floor opportunity to join a product that already works, at the moment it begins to scale. They are hiring a Customer Success Manager to own onboarding, adoption, and retention for their growing customer base. This is a hands on role for someone who enjoys working directly with customers, understands how operators run their day to day business, and can turn a new sign up into a long term, high value relationship. You’ll be responsible for taking customers from contract signed through to fully operational: configuring the product for their business, training their teams on the dashboard and knowledge base, monitoring adoption, and ensuring they see measurable value from the product. Once live, you’ll own the ongoing relationship, driving retention, identifying expansion opportunities, and acting as the customer’s voice back into the business. You’ll work closely with the CEO and cross functional stakeholders across Sales, Product, Engineering, and Partnerships. As one of the first customer facing hires, you’ll have a direct hand in shaping the onboarding playbook, defining what great looks like for customer health, and building the success function from the ground up. • Lead new customers through implementation: configuring the product for their business, integrating with their rental management system, setting up the knowledge base, transfer rules, opening hours, and greeting flows., • Train customer teams on the product dashboard, analytics, call review, and configuration tools so they can self serve day to day., • Define and track activation milestones to ensure every customer reaches first value quickly: calls answered, bookings created, time saved., • Build and refine repeatable onboarding playbooks, documentation, and training materials as the customer base grows., • Own the ongoing customer relationship post onboarding: regular check ins, business reviews, and proactive outreach based on usage and performance data., • Monitor customer health metrics such as call volume, booking conversion, feature adoption, and dashboard engagement to spot risks early and act on them., • Manage renewals and ensure customers continue to see value as their business and capabilities evolve., • Handle escalations with empathy and urgency, coordinating with Product and Engineering to resolve issues and close the loop with the customer., • Spot opportunities to expand usage within existing accounts: additional locations, higher tier plans, new features, or broader use cases., • Share structured customer feedback with Product and leadership to inform roadmap priorities, packaging decisions, and new vertical exploration., • Collaborate with Sales and Partnerships to support case studies, references, and customer stories that fuel new business growth., • Establish the foundations of the customer success operation: health scoring, onboarding workflows, renewal tracking, and escalation processes., • Maintain accurate customer records, notes, and lifecycle data in CRM (HubSpot)., • Contribute to building a knowledge base of best practices, FAQs, and self-service resources for customers., • You’ve onboarded your first cohort of customers and they are live, with answering calls and creating bookings., • A repeatable onboarding playbook is documented and being refined based on real customer feedback., • Customer health tracking is in place and you have clear visibility into adoption and engagement across your accounts., • You’ve built trusted relationships with early customers and are their go to contact for anything product related., • Customer retention is strong: the majority of customers onboarded are renewing and actively using the product., • Onboarding time to value has improved measurably through playbook iteration and process refinement., • You’ve identified and supported expansion within existing accounts, contributing to revenue growth beyond initial contracts., • Customer feedback loops are producing actionable insights that are influencing product and go to market decisions., • The customer success function has clear processes, health metrics, and documentation that could support scaling the team., • 2 to 4 years of experience in customer success, account management, or implementation within B2B SaaS., • Demonstrated ability to onboard and retain customers, with a track record of driving adoption and reducing churn., • Strong project management instincts: comfortable managing multiple customer implementations and timelines simultaneously., • Excellent communication skills, both written and verbal, with the ability to train, present, and build trust with operators who are not necessarily technical., • Proactive and empathetic: you anticipate customer needs rather than waiting for escalations., • Comfortable working with data to monitor customer health, spot trends, and inform decisions., • CRM experience (HubSpot, Salesforce, or equivalent)., • Self motivated, detail oriented, and comfortable working autonomously in a fast paced, evolving environment., • Experience in the rental industry (car rental, equipment rental, fleet management) or adjacent verticals such as automotive, travel tech, or mobility is a strong plus., • Experience onboarding customers onto AI, automation, or voice/conversational technology products., • Experience building or materially improving customer success processes, playbooks, or health scoring from scratch., • Familiarity with SaaS products and API based integrations, enough to guide customers through configuration without needing engineering support for every question., • Startup or early stage SaaS experience where you had to build the function, not just run it., • Be the first dedicated customer success hire for an AI product that customers can see and hear working from day one., • Ground floor opportunity: shape the entire post sale experience as the business establishes its own leadership team and scales its customer base., • Direct influence on onboarding design, customer health frameworks, and product direction through the feedback you bring back from the field., • Work with a product that delivers immediate, measurable value to operators: every call answered, every booking captured, every minute saved., • Competitive compensation and strong growth potential as the customer success function scales.

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. The Data Center Operations Energy Planner is responsible for forecasting, monitoring, optimizing, and governing energy usage across one or more mission-critical data center facilities. This role serves as the central point of accountability for power capacity planning, energy cost management, utility coordination, and operational energy efficiency initiatives. The Energy Planner partners closely with Operations, Engineering, Finance, Sustainability, and external utility providers to ensure reliable, cost-effective, and compliant energy delivery while supporting business growth and uptime commitments. • Develop short-term and long-term energy demand forecasts based on IT load growth and expansion plans., • Perform power capacity planning to maintain redundancy requirements., • Analyze energy consumption data using EPMS, BMS, and utility metering., • Track and report KPIs such as PUE, peak demand, and load factor., • Support energy budgeting and cost forecasting., • Coordinate with utility providers on capacity, upgrades, and outages., • Identify and drive energy efficiency initiatives., • Support compliance, sustainability reporting, and risk mitigation., • Collaborate cross-functionally to align energy strategy with operations., • Bachelor’s degree in Engineering, Energy Management, or related field., • 5 + years of experience in energy management or data center operations., • Strong understanding of data center electrical systems., • Experience with EPMS/BMS platforms and energy analytics., • Experience supporting multi-site or large-scale data center environments., • Knowledge of utility tariffs and demand response programs., • Familiarity with sustainability and renewable energy programs., • CEM or similar professional certification., • Analytical and data-driven mindset, • Strong communication and stakeholder management, • Risk-aware and detail-oriented The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description. The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionTherapy Technician – W 57th St Spear Physical and Occupational Therapy is seeking a qualified, passionate Therapy Technician to join the team at its W 57th St clinic in New YorkJob Requirements • Physical Therapy Technicians are responsible for supporting patient care by preparing treatment areas, gathering equipment and materials, and performing procedures under the direct supervision of a Physical or Occupational Therapist., • Physical Therapy Technicians are expected to execute a high standard of clinical excellence while maintaining 5-star customer service., • Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need., • Other duties as assignedQualifications, • Previous customer service experience., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • Athletic experience a plus!What we offer, • Mentorship Programs and Spear's award-winning Future Leaders Program (SFLP)., • One Medical paid membership., • Learn more at onemedical.com/business, • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc., • Commuter benefit - travel costs from paycheck before taxes., • Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Who we are looking for, • A passion for the field of physical and occupational therapy., • A proactive, collaborative, team-oriented attitude because we don’t work in silos., • A dedication to not only rehabilitating patients’ injuries but their confidence and vitality as well., • A sense of accomplishment from pairing your clinical excellence with emotional intelligence., • You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities., • A resonance with our SPEAR-IT values:, • Service, • Passion, • Empathy, • Accountability, • Respect, • Impact, • Teamwork Physical Requirements, • Requires the manual dexterity and general strength and endurance, • Lifting—routinely loads of 5-35 pounds from, • Floor to waist, • Waist to shoulder, • Shoulder to overhead, • Carrying—routinely loads of 5-10# for 40-50’, • Pushing---routinely loads of 5-150# on casters, runners or pulleys

Job DescriptionTherapy Technician – Nomad Spear Physical and Occupational Therapy is seeking a qualified, passionate Therapy Technician to join the team at our NoMad location. Job Requirements • Physical Therapy Technicians are responsible for supporting patient care by preparing treatment areas, gathering equipment and materials, and performing procedures under the direct supervision of a Physical or Occupational Therapist., • Physical Therapy Technicians are expected to execute a high standard of clinical excellence while maintaining 5-star customer service., • Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need., • Other duties as assignedQualifications, • Previous customer service experience., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • Athletic experience a plus!What we offer, • Mentorship Programs and Spear's award-winning Future Leaders Program (SFLP)., • One Medical paid membership., • Learn more at onemedical.com/business, • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc., • Commuter benefit - travel costs from paycheck before taxes., • Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Who we are looking for, • A passion for the field of physical and occupational therapy., • A proactive, collaborative, team-oriented attitude because we don’t work in silos., • A dedication to not only rehabilitating patients’ injuries but their confidence and vitality as well., • A sense of accomplishment from pairing your clinical excellence with emotional intelligence., • You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities., • A resonance with our SPEAR-IT values:, • Service, • Passion, • Empathy, • Accountability, • Respect, • Impact, • Teamwork Physical Requirements, • Requires the manual dexterity and general strength and endurance, • Lifting—routinely loads of 5-35 pounds from, • Floor to waist, • Waist to shoulder, • Shoulder to overhead, • Carrying—routinely loads of 5-10# for 40-50’, • Pushing---routinely loads of 5-150# on casters, runners or pulleys

Job DescriptionTherapy Technician – Financial District Spear Physical and Occupational Therapy is seeking a qualified, passionate Therapy Technician to join the team at our Wall St. clinic in the Financial District on a part-time basis.Job Requirements • Physical Therapy Technicians are responsible for supporting patient care by preparing treatment areas, gathering equipment and materials, and performing procedures under the direct supervision of a Physical or Occupational Therapist., • Physical Therapy Technicians are expected to execute a high standard of clinical excellence while maintaining 5-star customer service., • Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need., • Other duties as assignedQualifications, • Previous customer service experience., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • Athletic experience a plus!What we offer, • Mentorship Programs and Spear's award-winning Future Leaders Program (SFLP)., • One Medical paid membership., • Learn more at onemedical.com/business, • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc., • Commuter benefit - travel costs from paycheck before taxes., • Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Who we are looking for, • A passion for the field of physical and occupational therapy., • A proactive, collaborative, team-oriented attitude because we don’t work in silos., • A dedication to not only rehabilitating patients’ injuries but their confidence and vitality as well., • A sense of accomplishment from pairing your clinical excellence with emotional intelligence., • You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities., • A resonance with our SPEAR-IT values:, • Service, • Passion, • Empathy, • Accountability, • Respect, • Impact, • Teamwork Physical Requirements, • Requires the manual dexterity and general strength and endurance, • Lifting—routinely loads of 5-35 pounds from, • Floor to waist, • Waist to shoulder, • Shoulder to overhead, • Carrying—routinely loads of 5-10# for 40-50’, • Pushing---routinely loads of 5-150# on casters, runners or pulleys

Job DescriptionTherapy Technician – W 75th Spear Physical and Occupational Therapy is seeking a qualified, passionate Therapy Technician to join the team at our W 75th St clinic. Job Requirements • Physical Therapy Technicians are responsible for supporting patient care by preparing treatment areas, gathering equipment and materials, and performing procedures under the direct supervision of a Physical or Occupational Therapist., • Physical Therapy Technicians are expected to execute a high standard of clinical excellence while maintaining 5-star customer service., • Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need., • Other duties as assignedQualifications, • Previous customer service experience., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • Athletic experience a plus!What we offer, • Mentorship Programs and Spear's award-winning Future Leaders Program (SFLP)., • One Medical paid membership., • Learn more at onemedical.com/business, • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc., • Commuter benefit - travel costs from paycheck before taxes., • Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Who we are looking for, • A passion for the field of physical and occupational therapy., • A proactive, collaborative, team-oriented attitude because we don’t work in silos., • A dedication to not only rehabilitating patients’ injuries but their confidence and vitality as well., • A sense of accomplishment from pairing your clinical excellence with emotional intelligence., • You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities., • A resonance with our SPEAR-IT values:, • Service, • Passion, • Empathy, • Accountability, • Respect, • Impact, • Teamwork Physical Requirements, • Requires the manual dexterity and general strength and endurance, • Lifting—routinely loads of 5-35 pounds from, • Floor to waist, • Waist to shoulder, • Shoulder to overhead, • Carrying—routinely loads of 5-10# for 40-50’, • Pushing---routinely loads of 5-150# on casters, runners or pulleys

Job DescriptionTherapy Technician – Jersey City Spear Physical and Occupational Therapy is seeking a qualified, passionate Therapy Technician to join the team at its Jersey City clinic.Job Requirements • Physical Therapy Technicians are responsible for supporting patient care by preparing treatment areas, gathering equipment and materials, and performing procedures under the direct supervision of a Physical or Occupational Therapist., • Physical Therapy Technicians are expected to execute a high standard of clinical excellence while maintaining 5-star customer service., • Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need., • Other duties as assignedQualifications, • Previous customer service experience., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • Athletic experience a plus!What we offer, • Mentorship Programs and Spear's award-winning Future Leaders Program (SFLP)., • One Medical paid membership., • Learn more at onemedical.com/business, • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc., • Commuter benefit - travel costs from paycheck before taxes., • Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Who we are looking for, • A passion for the field of physical and occupational therapy., • A proactive, collaborative, team-oriented attitude because we don’t work in silos., • A dedication to not only rehabilitating patients’ injuries but their confidence and vitality as well., • A sense of accomplishment from pairing your clinical excellence with emotional intelligence., • You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities., • A resonance with our SPEAR-IT values:, • Service, • Passion, • Empathy, • Accountability, • Respect, • Impact, • Teamwork Physical Requirements, • Requires the manual dexterity and general strength and endurance, • Lifting—routinely loads of 5-35 pounds from, • Floor to waist, • Waist to shoulder, • Shoulder to overhead, • Carrying—routinely loads of 5-10# for 40-50’, • Pushing---routinely loads of 5-150# on casters, runners or pulleys

Job DescriptionTherapy Technician – NoHo Spear Physical and Occupational Therapy is seeking a qualified, passionate Therapy Technician to join the team at our NoHo- Broadway clinic. Job Requirements • Physical Therapy Technicians are responsible for supporting patient care by preparing treatment areas, gathering equipment and materials, and performing procedures under the direct supervision of a Physical or Occupational Therapist., • Physical Therapy Technicians are expected to execute a high standard of clinical excellence while maintaining 5-star customer service., • Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need., • Other duties as assignedQualifications, • Previous customer service experience., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • Athletic experience a plus!What we offer, • Mentorship Programs and Spear's award-winning Future Leaders Program (SFLP)., • One Medical paid membership., • Learn more at onemedical.com/business, • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc., • Commuter benefit - travel costs from paycheck before taxes., • Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Who we are looking for, • A passion for the field of physical and occupational therapy., • A proactive, collaborative, team-oriented attitude because we don’t work in silos., • A dedication to not only rehabilitating patients’ injuries but their confidence and vitality as well., • A sense of accomplishment from pairing your clinical excellence with emotional intelligence., • You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities., • A resonance with our SPEAR-IT values:, • Service, • Passion, • Empathy, • Accountability, • Respect, • Impact, • Teamwork Physical Requirements, • Requires the manual dexterity and general strength and endurance, • Lifting—routinely loads of 5-35 pounds from, • Floor to waist, • Waist to shoulder, • Shoulder to overhead, • Carrying—routinely loads of 5-10# for 40-50’, • Pushing---routinely loads of 5-150# on casters, runners or pulleys

Job DescriptionTherapy Technician – Astoria Spear Physical and Occupational Therapy is seeking a qualified, passionate Therapy Technician to join the team at our Astoria- Broadway clinic.Job Requirements • Physical Therapy Technicians are responsible for supporting patient care by preparing treatment areas, gathering equipment and materials, and performing procedures under the direct supervision of a Physical or Occupational Therapist., • Physical Therapy Technicians are expected to execute a high standard of clinical excellence while maintaining 5-star customer service., • Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need., • Other duties as assignedQualifications, • Previous customer service experience., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • Athletic experience a plus!What we offer, • Mentorship Programs and Spear's award-winning Future Leaders Program (SFLP)., • One Medical paid membership., • Learn more at onemedical.com/business, • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc., • Commuter benefit - travel costs from paycheck before taxes., • Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Who we are looking for, • A passion for the field of physical and occupational therapy., • A proactive, collaborative, team-oriented attitude because we don’t work in silos., • A dedication to not only rehabilitating patients’ injuries but their confidence and vitality as well., • A sense of accomplishment from pairing your clinical excellence with emotional intelligence., • You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities., • A resonance with our SPEAR-IT values:, • Service, • Passion, • Empathy, • Accountability, • Respect, • Impact, • Teamwork Physical Requirements, • Requires the manual dexterity and general strength and endurance, • Lifting—routinely loads of 5-35 pounds from, • Floor to waist, • Waist to shoulder, • Shoulder to overhead, • Carrying—routinely loads of 5-10# for 40-50’, • Pushing---routinely loads of 5-150# on casters, runners or pulleys

Job DescriptionTherapy Technician – Dumbo Spear Physical and Occupational Therapy is seeking a qualified, passionate Therapy Technician to join the team at its Dumbo clinic in Brooklyn, New YorkJob Requirements • Physical Therapy Technicians are responsible for supporting patient care by preparing treatment areas, gathering equipment and materials, and performing procedures under the direct supervision of a Physical or Occupational Therapist., • Physical Therapy Technicians are expected to execute a high standard of clinical excellence while maintaining 5-star customer service., • Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need., • Other duties as assignedQualifications, • Previous customer service experience., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • Athletic experience a plus!What we offer, • Mentorship Programs and Spear's award-winning Future Leaders Program (SFLP)., • One Medical paid membership., • Learn more at onemedical.com/business, • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc., • Commuter benefit - travel costs from paycheck before taxes., • Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Who we are looking for, • A passion for the field of physical and occupational therapy., • A proactive, collaborative, team-oriented attitude because we don’t work in silos., • A dedication to not only rehabilitating patients’ injuries but their confidence and vitality as well., • A sense of accomplishment from pairing your clinical excellence with emotional intelligence., • You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities., • A resonance with our SPEAR-IT values:, • Service, • Passion, • Empathy, • Accountability, • Respect, • Impact, • Teamwork Physical Requirements, • Requires the manual dexterity and general strength and endurance, • Lifting—routinely loads of 5-35 pounds from, • Floor to waist, • Waist to shoulder, • Shoulder to overhead, • Carrying—routinely loads of 5-10# for 40-50’, • Pushing---routinely loads of 5-150# on casters, runners or pulleys

Job DescriptionTherapy Technician – Penn Plaza Spear Physical and Occupational Therapy is seeking a qualified, passionate Therapy Technician to join the team at our Penn Plaza clinic. Job Requirements • Physical Therapy Technicians are responsible for supporting patient care by preparing treatment areas, gathering equipment and materials, and performing procedures under the direct supervision of a Physical or Occupational Therapist., • Physical Therapy Technicians are expected to execute a high standard of clinical excellence while maintaining 5-star customer service., • Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need., • Other duties as assignedQualifications, • Previous customer service experience., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • Athletic experience a plus!What we offer, • Mentorship Programs and Spear's award-winning Future Leaders Program (SFLP)., • One Medical paid membership., • Learn more at onemedical.com/business, • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc., • Commuter benefit - travel costs from paycheck before taxes., • Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Who we are looking for, • A passion for the field of physical and occupational therapy., • A proactive, collaborative, team-oriented attitude because we don’t work in silos., • A dedication to not only rehabilitating patients’ injuries but their confidence and vitality as well., • A sense of accomplishment from pairing your clinical excellence with emotional intelligence., • You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities., • A resonance with our SPEAR-IT values:, • Service, • Passion, • Empathy, • Accountability, • Respect, • Impact, • Teamwork Physical Requirements, • Requires the manual dexterity and general strength and endurance, • Lifting—routinely loads of 5-35 pounds from, • Floor to waist, • Waist to shoulder, • Shoulder to overhead, • Carrying—routinely loads of 5-10# for 40-50’, • Pushing---routinely loads of 5-150# on casters, runners or pulleys

Job DescriptionTherapy Technician – Prospect Heights Spear Physical and Occupational Therapy is seeking a qualified, passionate Therapy Technician to join the team at our Barclays Center location in Prospect Heights, Brooklyn.Job Requirements • Physical Therapy Technicians are responsible for supporting patient care by preparing treatment areas, gathering equipment and materials, and performing procedures under the direct supervision of a Physical or Occupational Therapist., • Physical Therapy Technicians are expected to execute a high standard of clinical excellence while maintaining 5-star customer service., • Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need., • Other duties as assignedQualifications, • Previous customer service experience., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • Athletic experience a plus!What we offer, • Mentorship Programs and Spear's award-winning Future Leaders Program (SFLP)., • One Medical paid membership., • Learn more at onemedical.com/business, • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc., • Commuter benefit - travel costs from paycheck before taxes., • Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Who we are looking for, • A passion for the field of physical and occupational therapy., • A proactive, collaborative, team-oriented attitude because we don’t work in silos., • A dedication to not only rehabilitating patients’ injuries but their confidence and vitality as well., • A sense of accomplishment from pairing your clinical excellence with emotional intelligence., • You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities., • A resonance with our SPEAR-IT values:, • Service, • Passion, • Empathy, • Accountability, • Respect, • Impact, • Teamwork Physical Requirements, • Requires the manual dexterity and general strength and endurance, • Lifting—routinely loads of 5-35 pounds from, • Floor to waist, • Waist to shoulder, • Shoulder to overhead, • Carrying—routinely loads of 5-10# for 40-50’, • Pushing---routinely loads of 5-150# on casters, runners or pulleys

HPC-Industrial, powered by Clean Harbors, in Linden, NJ is looking for an LDAR Technician to join their safety conscious team at a customer site! The LDAR Technician identifies, documents, and tags fugitive emissions (gas leaks) from industrial components like valves and pumps, ensuring compliance with EPA regulations. They use specialized equipment—such as Toxic Vapor Analyzers (TVAs/Method 21) or Optical Gas Imaging (OGI) cameras—to monitor, report, and facilitate repairs in refineries, chemical plants, and oil/gas sites. Ensure compliance with all Company policies/procedures and maintains/improves good customer relations by providing quality, timely industrial cleaning services. Transitioning Military, this is a great opportunity to leverage your skills and training as you return to civilian life. WORKING ENVIRONMENT: Industrial setting – Refinery, Petro-Chemical, Utilities, Pulp and Paper Mills, etc. Why work for HPC-Industrial? * Health and Safety is our #1 priority and we live it 3-6-5! * Competitive wages * Comprehensive health benefits coverage after 30 days of full-time employment * Group 401K with company matching component * Own part of Clean Harbors with our Employee Stock Purchase Plan (U.S. Only) * Generous paid time off, company paid training and tuition reimbursement * Positive and safe work environments * Opportunities for growth and development for all the stages of your career Work Schedule: * Monday-Friday 5/8s RESPONSIBILITIES Key Responsibilities: * Ensuring that Health & Safety is the number one priority by complying with all safe work practices, policies always, & processes & acting in a safe manner * Engage in strenuous physical labor including lifting, pulling & pushing heavy objects. * Field Inspections: Perform routine, scheduled inspections of components (valves, connectors, pumps, tanks) to detect leaks of volatile organic compounds (VOCs). * Monitoring Equipment Operation: Operate, calibrate, and maintain analyzers (e.g., Flame Ionization Detectors - FID). * Data Management & Reporting: Record inspection data, tag leaking components, and manage inventory within databases like LeakDAS, GuideWare, SkyBridge * Safety & Compliance: Adhere to environmental regulations (e.g., 40 CFR Subpart 60) and strict site safety protocols. * Collaboration: Coordinate with maintenance teams to report leaks and verify repairs. QUALIFICATIONS What does it take to work for HPC-Industrial? * High school diploma or equivalent * Valid driver’s license * TWIC, required * Confined space entry & 10 Hour OSHA Training (preferred). * Strong mechanical aptitude and able to work independently. The role is physically active and often involves traveling to remote sites or working within complex, loud industrial environments. It is described as a detail-oriented, sometimes repetitive, but critical role for environmental protection. * Must be able to wear protective clothing or equipment. This includes, but is not limited to Nomex coveralls, a back belt, slicker suits, rubber boots, a fresh air breathing mask & escape pack & a hard hat. * Must be able to work under extreme climate conditions (excessive high heat index of 95+ degrees Fahrenheit, 98% humidity & subzero weather conditions) relative to geographic location. * Must be able to withstand exposure to dust, chemical & environmental, fumes (chemical & fluids), exhaust & highly pressurized fluids. * Physical Stamina: Ability to walk long distances, stand for extended periods, climb ladders/scaffolding (sometimes up to 300 ft), and lift up to 50 lbs. About HPC-Industrial: HPC-Industrial, a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. 40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us. Join our safety focused team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at ___. Clean Harbors is an equal opportunity employer. Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ___ or 1-844-922-5547. Clean Harbors is a Military & Veteran friendly company. Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. *HPC

Electrical Foreman -$120-$180 a day Per Diem This Jobot Job is hosted by: Brandon DeDeker Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $42 - $55 per hour A bit about us: This organization is a forward-thinking leader in construction, engineering, manufacturing, and renewable energy. It is committed to transforming how energy is designed, applied, and consumed—while growing strategically to meet evolving market demands. Recognized nationally for its employee wellness initiatives, the company fosters a “Culture of Care” that supports the physical, mental, and emotional well-being of its team members. Why join us? • Employee Well-Being: Named one of the Healthiest 100 Workplaces in America, with programs focused on holistic wellness., • Innovation-Driven: Actively redefines energy and infrastructure solutions through cutting-edge technologies and integrated delivery models., • Growth-Oriented: Offers opportunities to work on impactful projects across commercial and industrial sectors., • Supportive Culture: Encourages mentorship, collaboration, and continuous learning. Job Details The Licensed Foreman oversees electrical installations, maintenance, and troubleshooting in commercial and industrial environments. This role includes supervising crews, ensuring safety compliance, and managing project execution from layout to completion. Key Responsibilities • Lead medium-sized crews (5–10 electricians) and set performance expectations., • Ensure projects are completed safely, on time, and within budget., • Maintain licensing and training requirements., • Manage tools, equipment, and staffing resources effectively., • Interpret project estimates and assist with layout and installation., • Complete documentation such as logs, evaluations, and time cards., • Conduct safety audits and enforce jobsite safety protocols., • Mentor and coach crew members using structured feedback processes., • Collaborate with internal departments and utilize company resources for project support., • Maintain compliance with company policies and coordinate with HR as needed., • Foster strong customer relationships through effective problem-solving. Education: Completion of an apprenticeship or equivalent work experience (8,000 hours) Travel: 60-75% Work Schedule: Between the hours of 6 am to 6 pm, Monday through Friday. May vary based on customer demands and can include, but is not limited to: nights, weekends, and holidays. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

About True As one of the fastest-growing organizations in the talent advisory space, True is a global platform of companies that optimizes value creation by placing executive talent, developing business leaders, creating diverse and inclusive networks, and using innovative technology to advance executive talent priorities. Our clients include innovative growth brands backed by leading Venture Capital and Private Equity firms as well as established public organizations. With offices in North America, EMEA, & APAC, our team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries. True was founded on the belief that doing good is the pathway to doing well. Our growth and success are a by-product of our values treating people right, listening to new ideas and keeping culture at the heart of our business. Location This is a remote position, but preference will be given to applicants in the Eastern time zone, especially in traveling distance to the company headquarters in Philadelphia, PA. About The Role We are seeking a proactive DevOps Engineer to join our DevOps team. This is not a traditional "ops" role focused solely on keeping the lights on. We are looking for a specialist who will take ownership of improving how we operate, with a specific focus on making our systems observable, cost-efficient, and secure. You will sit at the intersection of software engineering and infrastructure. Your primary mission will be to evolve our observability and proactive insights regarding app performance and security compliance. Simultaneously, you will be the champion for cloud cost optimization (FinOps) and ensure our CI/CD pipelines are fast, secure vehicles for delivering value to production What You’ll Do • Implement and maintain observability tools and dashboards using [e.g., AWS CloudWatch, Datadog, Sentry, OpenTelemetry]., • Go beyond basic CPU/memory metrics; instrument applications for high-value Application Performance Monitoring (APM) traces, custom business metrics, and real-user monitoring (RUM)., • Enhance security monitoring in our observability stack. Implement automated alerts for anomalous behavior, access pattern violations, and potential security threats., • Implement logging and retention configurations to meet defined data retention policies and relevant standards (e.g., GDPR, CCPA, SOC2) and ensure PII is appropriately redacted or handled., • Assist with cloud cost visibility and optimization., • Analyze infrastructure usage patterns to identify waste, implement aggressive tagging strategies, and recommend rightsizing adjustments to reduce spend., • Manage Reserved Instances, Savings Plans, and Spot Instance usage to maximize value., • Manage and enhance our CI/CD pipelines (using [e.g., GitHub Actions, GitLab CI, Jenkins]). Your goal is to optimize for speed, reliability, and ease of use for developers, • Integrate security scanning (SAST/DAST/container scanning) and compliance checks directly into the CI pipeline., • Manage the tooling and processes for deploying applications to AWS EKS / Kubernetes / ECS / Serverless, • Facilitate modern deployment strategies, such as Blue/Green deployments, Canary releases, and feature-flag rollouts, to minimize blast radius during releases., • Maintain and evolve our Infrastructure as Code (IaC) base using [Terraform / OpenTofu / CloudFormation / Pulumi]., • Experience: 3+ years of hands-on experience in a DevOps, SRE, or Platform Engineering role supporting production environments., • Cloud Fluency: Strong proficiency with a major cloud provider (AWS preferred, Azure or GCP acceptable), • Observability Expertise: Proven experience configuring and managing a modern observability stack (logs, metrics, and distributed tracing). You know the difference between a useful alert and noise., • Infrastructure as Code: Solid experience with Terraform (or equivalent IaC tools) in a collaborative team environment (state management, modules, PR reviews)., • Containers & Orchestration: Strong working knowledge of Docker and container orchestration (Kubernetes experience is highly valued)., • CI/CD: Solid understanding of CI/CD principles and experience building pipelines., • Scripting: Comfort with scripting languages for automation (Ruby, Bash, Python, or Go)., • Experience implementing specific regulatory compliance frameworks (e.g., PCI-DSS, HIPAA) in a cloud environment., • Experience with "Policy as Code" tools like Open Policy Agent (OPA)., • A background in software development before moving into ops., • Relevant cloud certifications (e.g., AWS Certified DevOps Engineer or Solutions Architect)., • AI-Assisted Development: Hands-on experience using AI tools like Cursor, Claude Code, GitHub Copilot or ChatGPT to enhance productivity and code quality, • Time Off: Unlimited PTO because we trust you to manage your time and recharge when you need it. We encourage our team to truly disconnect and come back refreshed., • Comprehensive Benefits: Our generous benefits package includes medical and dental coverage, competitive 401(k) matching to help you plan for the future, plus gym subsidies to support your health and wellness goals., • Balanced Growth: We offer intellectually challenging work on meaningful problems while respecting your work/life balance. We believe the best work happens when people have time for life outside of work.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Zilliz is a fast-growing startup developing the industry’s leading ___ for enterprise-grade AI. Founded by the engineers behind Milvus, the world’s most popular ___, the company builds next-generation database technologies to help organizations quickly create AI applications. On a mission to democratize AI, Zilliz is committed to simplifying data management for AI applications and making vector databases accessible to every organization. As the Marketing Manager, Growth and Demand Generation at Zilliz, a fast-growing Series B company, you'll play a critical role in accelerating our NA & EMEA growth. This is a hands-on role where you'll design and execute data-driven campaigns to drive developer adoption and enterprise pipeline. You'll work closely with sales, product marketing, and engineering teams to test new tactics, optimize the funnel, and scale what works. We're looking for a proactive, scrappy marketer who thrives in a fast-paced environment and uses insights—not guesswork—to drive impact. • Drive full-funnel demand generation across North America and EMEA—from net-new acquisition to lead nurture to pipeline acceleration—with campaigns spanning email, paid media, events, webinars, and partner programs., • Run ABM-style programs targeting technical buyers, using LinkedIn Ads, Google Ads, and experimental paid or organic channels to reach the right personas at the right companies., • Partner closely with Sales, DevRel, and Product Marketing to design campaigns aligned to in-flight deals and ICP insights. You’ll use product usage signals and sales intel to shape outreach and content., • Leverage AI-powered tools like Clay, Phantombuster, Swan, Zapier, Make and Common Room to automate workflows, enrich leads, personalize messaging at scale, and uncover patterns across key accounts., • Own outbound and multi-channel plays—whether that’s sequenced outreach with SDRs, direct mail for strategic accounts, or a coordinated campaign tied to launch activity or regional events., • Build and lead a global webinar program, collaborating with content, DevRel, and product teams to educate, attract, and convert audiences., • Partner with GTM Ops to tag and track campaigns across all touchpoints. You’ll own the MQL → pipeline journey and be accountable for results., • Document what’s working, what’s not, and what’s next. You’ll report on campaign performance, share feedback with stakeholders, and continually refine strategy based on outcomes and insights., • Be scrappy and resourceful—experiment constantly, move fast, and scale what works., • 3–5 years of experience in B2B SaaS demand generation, integrated marketing, or field marketing, ideally focused on developer infrastructure, AI/ML, or data platforms., • Hands-on experience running ABM-style campaigns and managing programs across email, paid, webinars, and events., • A strong understanding of enterprise buyers and technical audiences, and how to build campaigns that resonate across both., • A mix of creativity and analytical rigor—you write compelling ad copy, test hypotheses, and know what metrics matter., • Paid acquisition expertise, including campaign setup and optimization across LinkedIn, Google, and other digital channels., • Deep familiarity with AI-driven tools like Clay, Swan, and Common Room to automate and scale outreach with precision., • Strong working knowledge of tools like HubSpot,/Clearbit, Google Ads, and analytics platforms., • A proactive and collaborative mindset—you move quickly, document what you learn, and share wins and misses openly., • Bonus: Experience in the vector database, LLM infrastructure, or GenAI ecosystem., • Help define the GTM playbook for one of the most important layers of the GenAI stack., • Join a high-growth team at the forefront of AI infrastructure., • Hybrid-friendly culture with flexibility built in., • Work closely with cross-functional teams across the globe., • Opportunity for rapid growth and high visibility., • Competitive compensation (cash + equity), • Regular bonus and equity refresh opportunities, • Medical, dental, and vision insurance, • Paid time off, including vacation, sick leave, and global well-being days, • Generous 401(k) and regional retirement plans$140,000 - $180,000 a yearZilliz is an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment regardless of race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

Company Description Founded in 1985, CTG is a major importer and distributor of consumer products for customers in the retail industry across North America. CTG’s mission is to supply quality branded products at competitive prices. Our innovative and high perceived value packaging has strong consumer appeal that helps generate high turnover for our retail trade customers. Our corporate name reflects our focus on developing exceptional brand identities that represent the best value to consumers. CTG’s great instincts for value and quality have resulted in an exceptionally strong presence in the consumer products market. Our full range of categories now includes giftware, home décor, novelties, kitchenware, housewares, stationery, candles & candle holders, health & beauty, hair accessories, household products, toys, electronic accessories, seasonal products and more. We design, import, manufacture and distribute over 13,000 active items. With a wide selection of comprehensive programs and more than 45 proprietary brands, we provide a true one-stop product solution for our valued customers with unequaled variety and depth. For more information, visit: ___ Position Key Duties and Responsibilities: The Independent Sales Representative will work directly with the US Head of Sales, while also working closely with cross-functional teams in the corporate office. As an integral part of the sales team you will both develop new and manage existing sales opportunities across your territory in numerous customer segments. While at CTG you will also help define and execute CTG strategic sales plans based on business objectives, customer and consumer insight, and global market trends. Key will be your highly motivated abilities to combine your sales savvy with a customer first focus, as you look for creative ways to help us achieve our corporate goals for revenue growth, profitability, and market leadership. As an independent contractor, you will have the freedom to determine your own schedule, and be paid commission plus bonus every month based on your skillset and work ethic. The position may have other collateral duties as assigned. • Open new retailer accounts as well as service existing customers., • Be a product expert, with the goal of matching our product ranges to the needs of the customer., • Conduct sales presentations through face to face contact as well as over the phone or via video call., • Develop sales presentations and provide reports regarding forecasts and sales progress., • Develop sales goals for a designated customer base while servicing their needs with the utmost level of professionalism., • Work closely with the merchandising team for product knowledge and provide feedback from customers., • Work closely with the Customer Service and Accounts Receivable teams to ensure a seamless and integrated approach to customer satisfaction and efficient account management., • Ability to be an effective member of the team while primarily being independently motivated with minimal supervision, • Fully utilize sales tools (e.g. mobile devices, electronic catalogue, e-commerce website) developed by CTG, • Consistently meet or exceed company's performance expectations., • Other tasks assigned by leadership. Qualifications: • College or high school diploma, • 3 + years proven B2B sales experience. Experience in the gift, furniture or home décor industry preferred but not required., • Proficiency in Microsoft office, and have used and must be familiar with CRM Software (ie salesforce, EMUN, or marketime), • You must be in possession of a valid driver’s license, and must own and maintain your own vehicle., • Excellent communication, organizational and interpersonal skills., • You are a highly motivated self-starter who is detail oriented and capable of prioritizing work flow., • Strong follow-up skills.

About the Role We are seeking an exceptional, AI-native Senior+ Product Manager to build and lead the intelligence and reconciliation backbone of HTS across Flights, Hotels, Cars, and Ancillaries. This role owns the systems that define pricing intelligence, supplier performance reporting, and financial truth across millions of travel transactions. You will design and scale model-driven infrastructure that continuously interprets transactional data, generates reference pricing, detects performance shifts, reconciles financial flows, and governs revenue integrity in real time. This is a foundational role at the intersection of marketplace economics, machine learning, and financial systems. You will partner deeply with Data Science and Engineering to productionize predictive models, define evaluation frameworks, manage model lifecycles, and ensure intelligence systems are measurable, adaptive, and trusted. The work you do will directly shape partner economics, supplier transparency, and HTS’s global commerce platform. What would your day-to-day look like: * Own the end-to-end strategy and roadmap for pricing intelligence, supplier performance intelligence, and financial reconciliation across all travel verticals. Architect and evolve reference pricing systems leveraging predictive modeling, elasticity signals, competitive benchmarking, and real-time anomaly detection. * Build the supplier intelligence layer, transforming transactional data into automated performance signals, demand insights, and pricing diagnostics. * Establish and govern the canonical source of truth for revenue, margin, take rate, transactions, and cancellations across systems and partners. Design model evaluation, monitoring, and feedback frameworks, including drift detection and continuous improvement mechanisms. * Implement automated reconciliation and anomaly detection systems to proactively surface financial inconsistencies at scale. * Drive cross-functional execution across Engineering, Data Science, Finance, Commercial, and Supply to deliver production-grade, model-integrated infrastructure. An ideal candidate has: * 5+ years of Product Management experience, including ownership of AI-native products and model-driven systems in production. You have built and scaled systems where AI is foundational to product behavior — not an additive feature. * Hands-on experience writing prompts, designing evaluation harnesses, or prototyping with LLMs/foundation models as part of their PM workflow (not just overseeing others doing it) * Demonstrated experience operating as an AI-native PM, with hands-on ownership of model lifecycle management including problem framing, signal design, evaluation metrics (e.g., precision/recall tradeoffs, forecasting accuracy), monitoring frameworks, drift detection, and retraining strategies. * Experience shipping predictive systems, anomaly detection platforms, automated decisioning infrastructure, or model-driven pricing systems at scale. * Strong fluency with SQL and large-scale transactional datasets. * Experience owning pricing systems, financial reporting platforms, marketplace intelligence tools, or reconciliation frameworks. * Deep understanding of marketplace economics, revenue mechanics, and pricing strategy. * Track record of delivering complex, cross-functional systems with measurable business impact. * Exceptional communicator able to operate effectively across technical, financial, and commercial stakeholders. Bonus: * Prior experience in Data Science, Engineering, or a highly technical role. * Background in travel commerce, fintech, ads, or other transaction-heavy marketplace environments. Perks and benefits of working with us: * Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. * Unlimited PTO. * Carrot Cash travel stipend. * Access to co-working space on demand through FlexDesk AND Work-from-home stipend. * Please ask us about our very generous parental leave, much above industry standards!. * Entrepreneurial culture where pushing limits and taking risks is everyday business. * Open communication with management and company leadership. * Small, dynamic teams = massive impact. * 100% employer paid Medical, Dental and Vision coverage for employees. * Access to Disability & Life insurance. * Health Reimbursement Account (HRA). * DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

Who are we? Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. At PCNA, we don’t just create products — we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions. What we offer you • Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!, • Flexible scheduling, • 401k Matching, • Generous Paid Time Off and Holidays, • PCNA Cares Share Fund – donating to teammates in times of need Why you will make it your career • We invest heavily in modernization, operating more efficiently with cutting edge digital technology, • We value our employee’s contributions in a collaborative and inclusive work environment, • Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger, • As the industry leader for environmental responsibility, sustainability is the key to every decision we make Our Values Delight Customers: Treat our customers the way you’d like to be treated. Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative Think Team: Work together to get the job done. Be inclusive and collaborative. Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen. Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input. Our Businesses Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products,​ offerin​g deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories: Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high-quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs! The Position The Marketing Automation Manager will act as a strategic and technical subject matter expert across the marketing automation landscape, with a focus on Salesforce Marketing Cloud, Sales Cloud, and other enterprise-level platforms utilized for segmentation and automation such as Airtable and Zapier. This individual will collaborate with internal stakeholders (Marketing, IT, Data/Analytics, UX, Creative, and Development teams) as well as external partners and vendors. This role requires the ability to translate marketing strategies into scalable, automated campaign journeys and trigger-based communications that deliver measurable value across the customer lifecycle. A strong grasp of Salesforce Marketing Cloud’s features, including SQL, AMPscript, HTML, and SSJS, are critical to success. Key Responsibilities • Optimize tools and technologies within the MarTech stack, especially Salesforce Marketing Cloud, Service Cloud and Sales Cloud., • Build and deploy sophisticated, multi-step automated campaigns across email, SMS, and web channels using Journey Builder, Automation Studio, and custom scripting., • Create and maintain dynamic emails and personalized experiences using AMPscript, SSJS, and HTML/CSS., • Use SQL to manage queries, build audiences, segment customer data, and enable advanced targeting strategies within Marketing Cloud., • Partner with Brand Marketing, Digital Experience, and CRM teams to design and execute full-funnel customer journeys., • Ensure data-driven marketing execution by integrating analytics, testing, and segmentation strategies into every campaign., • Develop robust QA and testing protocols for campaigns, automations, and dynamic content blocks., • Partner with Analytics and Data teams to access reporting systems and customer data sources; ensure accuracy and compliance with all customer-facing communications., • Collaborate with IT and data engineers on platform integrations, API connections, and data automation processes., • Develop and deploy robust reporting and dashboards within Salesforce and Marketing Cloud to inform decision making and strategy., • Monitor, analyze, and optimize campaign performance across channels; recommend and deploy ongoing improvements., • Utilize Zapier and Airtable for project management and workflow automations, • Create strong internal documentation and contribute to the development of process standards., • Provide training and support to internal users and ensure adoption of marketing automation best practices., • Support the implementation, governance, and management of Contact and Lead record accuracy, deduplication, and lifecycle updates across Salesforce Sales Cloud, Marketing Cloud, and Znode., • Monitor, troubleshoot, and enhance cross-platform data syncing mechanisms, ensuring real-time alignment between CRM, ecommerce, and marketing automation systems., • Maintain and govern data schemas, field mappings, and business logic for Contact and Lead objects, including opt-ins, preferences, and source attribution., • Partner with CRM and ecommerce stakeholders to continuously improve Lead-to-Contact conversion workflows, source tracking, and attribution logic., • Serve as the subject matter expert for both Salesforce CRM and Marketing Cloud, applying platform expertise to administrative tasks (e.g., data model config, permissions, Contact Builder setup) and executional tasks (e.g., campaign building, audience queries, triggered sends). Skills and Knowledge • Deep expertise in Salesforce Marketing Cloud (including Journey Builder, Automation Studio, Email Studio, and Contact Builder)., • Deep expertise in Salesforce Sales Cloud, with proven experience managing Contact and Lead objects, synchronizations, and lifecycle logic., • Strong working knowledge of SQL for audience segmentation and query automation., • Proven success building lead scoring models, lifecycle programs, and nurture tracks., • Skilled in campaign performance analysis, A/B testing, and optimization techniques., • Excellent organizational, communication, and documentation skills., • Able to manage multiple priorities in a fast-paced, agile environment., • Experience collaborating with cross-functional teams, including IT, UX, Analytics, and Creative., • Familiarity with email and SMS compliance and best practices (e.g. CAN-SPAM, TCPA, CASL), • Demonstrated ability to administer and optimize cross-platform integrations between CRM, marketing automation, and ecommerce platforms (e.g., Znode)., • Strong understanding of Contact Builder, data extensions, attribute groups, and audience architecture in Marketing Cloud., • Hands-on experience configuring Lead assignment rules, conversion logic, and field-level syncs in Salesforce CRM., • Experience and Working knowledge of Service Cloud, Sales Engagement & Cadences, and Data Cloud is a plus., • Proficient in AMPscript, HTML/CSS, and SSJS to enable personalization and scripting in campaigns. Minimum Qualifications • Bachelor's degree in Marketing, Communications, Computer Science, or related, • 3+ years of experience with Salesforce Marketing Cloud and Salesforce Sales Cloud, • 3+ years of hands-on experience in a high-volume marketing automation role, • Experience with customer data platforms (CDPs), CRM integrations, and web analytics is a plus, • Certifications in Salesforce Marketing Cloud are preferred but not required, • Certifications in Salesforce Sales/Service Cloud are preferred but not required Residency Requirements: Must be located in one of the following states: Colorado, Florida, Georgia, Kentucky, Massachusetts, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas, or Utah. Together We Inspire Pride We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience. We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation. PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws. Fraud Disclaimer: PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna(.)com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.

Strategic Customer Success Manager (Insurance Carriers) Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims. With ~$20M USD raised, 100+ team members globally, and 90+ customers across North America and Australia, we’re doubling revenue year over year. Founded by experts who’ve experienced the claims process firsthand, Wisedocs combines deep domain knowledge with next-gen AI trained on 100M+ documents. Our platform turns complex medical records into clear, structured insights—backed by expert human oversight. Join a mission-driven team building intelligent products that cut through complexity, accelerate decision-making, and make a real impact when it matters most. This is a remote role with twice-yearly on-site presence required in Downtown Toronto. Role Summary Wisedocs is expanding our partnerships with large insurance carriers, and this role plays a critical part in that growth. Our largest customers operate complex, high-volume claims environments that require thoughtful relationship management, deep operational understanding, and proactive leadership. As our first Strategic Customer Success Manager focused on insurance carriers, you will help define how we support enterprise customers, navigate complexity, and deliver long-term value. The Strategic Customer Success Manager (Strategic CSM) is responsible for the success, retention, and renewal of Wisedocs’ largest and most complex insurance carrier customers. This role partners closely with claims operations, medical management, and leadership teams to ensure Wisedocs is deeply embedded into core claims workflows. This is a highly senior, strategic role requiring deep insurance and claims operations understanding, strong executive presence, and the ability to lead complex, multi-stakeholder accounts through change, risk, and renewal. What you'll be doing: • Strategic Partnership & Customer Leadership: Serve as the strategic owner for major insurance carrier accounts, responsible for executive alignment, long-term value realization, and account direction. Lead strategic check-ins, business reviews, and planning conversations that align Wisedocs to customer operational goals. Build trusted relationships with claims leaders, medical directors, operational managers, and executive stakeholders., • Renewal Ownership: Own the renewal lifecycle for assigned accounts, including early risk assessment, renewal forecasting, and strategic positioning. Proactively identify value gaps or risks well ahead of renewal timelines. Prepare executive-level business impact summaries, usage insights, and alignment materials. You will approach renewals as a continuation of partnership, grounded in demonstrated value, operational outcomes, and trust., • Risk Management & Escalation Handling: Identify early health risks through usage patterns, sentiment shifts, workflow anomalies, or escalation trends. Respond quickly and empathetically to escalations, providing clear timelines and follow-up. Partner cross functionally to drive resolution. Maintain structured documentation of issues, root causes, and action plans., • Cross-Functional Leadership: Act as the voice of the customer internally. Collaborate with Product, ML, Engineering, Implementation, and Support. Work within a pod structure to ensure coordinated support for large carriers. Surface patterns from customer files and behaviours to inform product roadmap discussions. Contribute to the development of strategic account processes, tools, and best practices to support a scalable enterprise customer success motion. What Impact You Will Make • Strengthen relationships with Wisedocs’ largest insurance carriers through proactive engagement, thoughtful business reviews, and consistent follow-through, • Drive retention and renewal outcomes by helping customers clearly understand and realize value within their claims workflows, • Reduce operational friction and escalations through early risk identification and structured intervention, • Influence product direction by bringing forward clear, customer-informed insights from complex carrier environments What Experience We Need • 10+ years managing enterprise customers in SaaS., • Strong understanding of insurance and claims operations, including complex, regulated customer workflows, • Demonstrated experience owning and leading enterprise renewals, • High technical aptitude and ability to quickly understand and explain technical concepts to diverse audiences, • Proven ability to lead complex accounts independently while collaborating effectively cross-functionally, • Exceptional organizational discipline, executive communication, and presentation skills, • Strategic, proactive problem-solver who identifies risk early and drives solutions forward, • Comfortable operating in fast-paced, evolving environments What We Offer • Remote work environment, • Modern employee benefits, including health and dental coverage, • Competitive compensation, with valuable stock options, as we’re still a young company growing very quickly., • An opportunity to develop very rapidly in your career. We can offer you a super-immersive learning environment, and when you thrive there, you will have the opportunity to rapidly develop this opportunity into senior practitioner or management opportunities as you choose., • Access to a learning and professional development fund to help you level up your career while you’re working with us. We hope to be an incredible step up in your career if you decide to come and work with us., • Company events, • Generous Paid Time Off, • Paid Sick Days, • Casual Dress code, • Employee Referral Bonus, • Tuition Assistance, • Plus, many other Recognition Programs! Recruitment Journey at Wisedocs We're excited to meet you and explore the possibilities together! At Wisedocs, honesty is one of our core values. Our Recruitment process is transparent to ensure you are set up for success: • Round 1 – People & Culture Chat: 20–30 min conversation about your background, goals, and the role, • Between Rounds 1 & 2 – Take-Home Exercise: If you move forward, our People & Culture team will send you a take-home case study to prepare in advance of your next interview, • Round 2 – Interview with the Director of Customer Success: You’ll present your prepared take-home case study and discuss your approach, thought process, and recommendations (1 hr), • Round 3 – Interview with the SVP of Customer Success: Deep dive into your experience and problem-solving approach (45 mins), • Round 4 - Leadership Conversation: Meet our COO to learn about their vision and your impact (30 min) Note: We use AI-powered tools alongside human review to support a fair, inclusive, and efficient hiring process, helping us work smarter and create better experiences for our customers and team. This posting is for current and future opportunities at Wisedocs. Even if there isn’t an immediate opening, we’re always excited to meet great people. If your experience lines up, we encourage you to apply — we’ll reach out when a role opens that’s a good fit. *Wisedocs AI is an equal opportunity employer and are committed to providing employment accommodation in accordance with AODA. If you require an accommodation, please notify us and we will work with you to meet your needs.

From three brands to one vision. Edison Energy, and affiliated companies Alfa Energy and Altenex Energy, recently united under one new global name and brand - Trio. Trio provides integrated strategy and implementation services – in sustainability, renewables, energy procurement, conventional supply, energy optimization and transportation electrification – to help the world’s largest organizations meet their strategic, financial, and sustainability goals. In October 2022, Alfa Energy, which began operations in the UK in 1995 and later expanded into a number of countries in Europe, joined the Edison Energy group in order to provide integrated sustainability and energy advisory services to clients across North America and Europe. We made the decision to unify under a single global name and brand as a way to accelerate the company’s approach to serving clients by providing you with a set of integrated sustainability and energy offerings across diverse sectors and geographies. With our new name and brand, we look forward to continuing our progress towards fulfilling our strategic vision and purpose - to guide the world’s largest businesses at every step of their decarbonization journeys. The Trio family of companies are wholly owned subsidiaries of Edison International (NYSE: EIX). Position Overview: This will be a remote role performing advisory duties for renewable energy procurements (such as PPAs) and aiding private equity/investment firms and developers with M&A activity around renewable energy projects. This position is within the Clean Energy Advisory & Investments team and is responsible for advising clients (many of the Fortune 50 companies, PE, and infrastructure capital firms) on renewable investments and energy procurements. This position serves as an extension of the client’s internal team, aiding in strategy setting, education, due diligence, renewable energy procurements, risk analysis and deal approval support. This position will support our clean energy investments advisory practice, helping clients form an investment strategy, evaluate options, performing detailed project due diligence, and providing commercial deal support for direct investment structures, project and developer acquisitions, project sales, and loan facilities. This role will also support clients seeking to procure renewable power by providing education around renewables and energy markets, setting procurement strategies, sourcing renewable offtake, and obtaining internal deal approval. The Clean Energy Investments & Advisory Manager is responsible for delivering high-quality advisory service to clients, maintaining relationships with key renewable developers and clients, and leading important initiatives for the Edison clean energy team. Associate level and manager/senior manager level candidates will be considered. This is a client-facing role so manager/senior manager candidates are expected to be comfortable speaking to clients, leading engagements independently, answering client questions, and presenting to C-suite level audiences. Associate level candidates should be comfortable supporting engagements, presenting to clients and answering client questions with support or on a limited basis. This is a full-time, remote position based in either the US or Canada. \n Job Roles & Responsibilities: • Manage or support client relationships by delivering high quality, timely and value-added services., • Serve as a subject matter expert in one or more aspects of renewable energy, including (but not limited to) project development, project finance, renewable asset M&A, renewable tax equity, PPA or MIPA negotiations, and energy procurement., • Vet renewable projects for acquisitions, investments, and sales including detailed project due diligence of development and NTP stage-assets., • Prepare diligence reports, Q&A logs, and summaries of findings for client review., • Lead or support due diligence discussions between investors and developers., • Prepare and present polished findings, strategies, deal opportunities, and educational collateral to client stakeholders, • Work with corporate clients to create strategies to reduce scope 2 emissions using multiple renewable procurement options including PPAs, vPPAs, retail renewables, RECs/EACs, utility green tariff programs, and distributed solutions., • Work collaboratively with team to support client work., • Manage relationships with key developer and client contacts. Desired Background: • 3-10 years of renewables experience at any of the following: renewable developer, consulting or investment firm focusing on renewables investments, utility or retailer, private equity firm Required Skills: • Detailed understanding of renewable project development and/or financing process, • Ability to understand renewables contracts, such as power and asset purchase agreements, • Comprehensive understanding at least one of the following: wholesale and retail energy markets, renewable energy development, project or tax equity financing, and corporate energy procurement strategies, • Must be a strong communicator, both in writing and in presentation skills. Managers and senior managers will be expected to lead significant senior level client interactions, • Must possess strong analytical skills to understand energy market fundamentals and translate data into commercial strategies and advice for clients, • Must be highly organized and able to manage multiple client engagements Benefits for Full-Time Employees: • Generous Paid Time Off (includes but not limited to Paid Parental Leave, Bereavement, Jury Duty, Sick, Vacation, etc.), • National Holiday Pay & Float Holidays, • 401(k) Employer Matching, • Health Benefits: Medical, Dental, Vision, • Employer 100% Paid Life Insurance Benefits, • Employer 100% Paid Short Term and Long Term Disability Plans, • Supplemental (Flexible Spending Accounts, Commuter Benefits, Cancer/Critical Care, Hospitalization, Accident), • Recognition of Hard Work and Exemplary Performance, • Short Term Incentive (STI) Bonus Based on Performance Goals \n$100,000 - $160,000 a yearTrio Compensation Statement Trio Advisory offers a competitive and comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The listed salary range represents Trio Advisory’s good faith estimate for this position and represents the minimum and maximum for new hire salaries across all U.S. locations. An employee’s rate of pay within the range is determined based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to geographic location and demonstrated performance over time. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range stated above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. Trio Advisory reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #LI-Remote\n Trio is committed to building a diverse and inclusive workplace. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national original, age, disability, protected veteran status or any other protected status. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. NOTE: Trio is not the same company as Southern California Edison, the utility, and Trio is not regulated by the California Public Utilities Commission.

Who is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The Impact You Will Have: The Channel BDM wins, maintains, and expands the relationship with Partners by building out a sustainable, scalable GTM that drives incremental revenue for our Channel.The Channel ecosystem is a critical part of Sonar’s 2025 imperatives for success and we need someone with a strategic mindset, fearless in execution to build out the key markets and geographies. • Own the relationship with Focus Partners, execute against business objectives and be the “go to” for all things Partner related., • Establish productive, professional and strong relationships with key personnel at SHI and our respective territories, • Build momentum and executable next steps in the joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship, • Proactively assess, clarify, and validate Partner’s needs on an ongoing basis, • Proactive management with Sonar’s channel policies, stringent expectations management of partners to minimize channel conflict, • Ensure Partners receives and completes the required enablement program, • Ensure Partners and Sonar’s continuous business, human capital investment, and their technology aligns and complies, • 5+ years or more of channel experience in the North America market, • Previous experience working with AWS, Azure and Google Cloud Marketplaces, • Proven record in building, maintaining, and expanding high-performance partners in required territories, • Experience in building out enterprise-level partnerships at the strategic level, • Experience working in both enterprise and mid-size organizations and ready to bring the best and most applicable ideas to us, • Ability to execute thought-out plan end-to-end, • Challenge status-quo, leading and contributing to improvement, • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!)., • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains., • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely., • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them., • As the leader in our field, our products and services are as strong as our internal team members., • We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization., • Flexible comprehensive employee benefit package that is 90% paid by the company., • We encourage usage of our robust time-off allocations., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Generous discretionary Company Growth Bonus, paid annually., • Fully paid parking in the heart of downtown Austin, Texas., • Global workforce with employees in 20+ countries representing 35+ unique nationalities.

Minimum Hourly Rate: $18.00Maximum Hourly Rate: $18.00Shift Premium may Apply We’re hiring immediately! Do you enjoy driving and helping people feel welcome and cared for as they travel? If you’re safety-minded, friendly, and take pride in providing a smooth, professional experience, join the Avis Budget Group team as a Shuttle Driver at our airport locations. In this role, you’ll be one of the first and last impressions our customers have—playing an important part in creating a positive, stress-free travel experience. What You’ll Do: You will transport customers safely and efficiently between the airport terminal and our rental car facility. This includes greeting customers, assisting with loading and unloading luggage, communicating route information and next steps in the rental process, and ensuring each ride is comfortable and welcoming. You’ll follow all safety procedures and driving standards while providing friendly, attentive customer service throughout the journey. Perks You’ll Get: * Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) * On-the-job training to enhance your professional driving and customer service skills * Paid time off * Medical, dental and other insurance * Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses * Retirement benefits (401k) * Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars • Above perks may vary based on full-time/part-time status and location What We’re Looking For: * Valid U.S. driver’s license (chauffeur license may be required depending on location) * Previous professional driving experience preferred * Strong customer service and communication skills, with the ability to interact positively with a diverse group of customers * Ability to obtain DOT medical clearance * Flexibility to work all shifts * Must be able to lift up to 50 pounds and sit, stand, enter, exit, and drive a bus for prolonged periods * Must be at least 21 years of age and legally authorized to work in the United States * This position requires regular, on-site presence and cannot be performed remotely * 6 months customer service experience is a bonus Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. East Elmhurst New York United States of America

Job Description Grocery Outlet is one of the fastest growing discount grocery chains in America. We're seeking hard-working candidates with retail leadership or multi-unit restaurant management experience to lead Grocery Outlet locations and grow their career with us. We offer our store leaders on the job training with experienced store operators to help you learn the unique Grocery Outlet systems and develop the tools to run your store. Those looking for growth have the option to become independent store operators with more autonomy and a share of store profits. Requirements • Strong decision-making to do what is right for your store (ordering, merchandising, staffing, etc.), • Responsibility for total store operations including complete management of the P&L preferred, • Creating staffing models, hire, train and retain employees, • Utilizing an existing distribution channel to customize your product offering for your community, • Local organization partnerships to make a difference in your community, • Strong drive and motivation, • Being an ambassador for Grocery Outlet, • Open to relocation Benefits Qualifications: • 4+ years of retail management experience, • Experience overseeing a large team including hiring and training, • Detail orientated, analytical, ability to think quickly and extremely results orientated, • Creative problem-solver, • Experience with merchandising displays, • Interest in autonomy and being able to make your own decisions for your retail store Company DescriptionGrocery Outlet Bargain Market is one of the largest extreme-value grocery retailers in the United States. We are a Family oriented, rapidly growing company with over 540 stores open and operating. We’ve been helping customers save big since 1946. We currently have over 540 stores across the West Coast and Mid-Atlantic and trade publicly on Nasdaq.Grocery Outlet Bargain Market is one of the largest extreme-value grocery retailers in the United States. We are a Family oriented, rapidly growing company with over 540 stores open and operating. We’ve been helping customers save big since 1946. We currently have over 540 stores across the West Coast and Mid-Atlantic and trade publicly on Nasdaq.

Job Description At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world's largest commercial real estate services and investment firm. To learn more about Pearce visit . Your Impact Pearce is seeking Experienced HVAC Technicians to join our team for servicing and repairing commercial HVAC equipment on telecom shelters located on Cell Tower sites. This is a fast-paced and rewarding job that is best suited for individuals who are responsible, self-directed, highly motivated, willing to travel, and looking to learn and grow in the Telecom industry. This is a regional position. Candidates should reside in the Rutherford, New Jersey area. Core Responsibilities • Maintaining cooling systems – diagnosing, troubleshooting, repairing, or installing and replacing components of entire systems., • Conducting performance checks and regular maintenance on HVAC equipment., • Performing additional maintenance or upgrades to out-of-season HVAC equipment., • Responding to service calls in a timely manner, including emergency call out services., • Timely and accurate completion of daily work reports. Core Experience • Must be Level 2 or Universal EPA Certified (Required)., • 3+ years of experience with HVAC maintenance (commercial preferred)., • Basic knowledge of electronic, mechanical, and electrical components including refrigeration systems is preferred. At Pearce safety is our number one concern. Candidates must be able to comply with OSHAFCC/FAA/EPA Standards. • Candidates should reside in the Rutherford, New Jersey area., • Must be available for after-hours and weekend call outs on occasion., • Extensive daily travel in an independent work structure., • Occasional overnights required-company pays all travel costs and provides per diem., • Driving to remote work sites as needed., • Be exposed to ambient temperatures while working outdoors., • Lift and move equipment as needed (up to 50 pounds). At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$27—$38 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Learn more about us at !

At Composio, we are building infrastructure that allows agents to communicate with the tools you use for work including Github, Gmail, Notion, Salesforce, etc. We are a small team of engineers wrangling problems from context to search, that help us provide the most capable bridge between your agents and your tools. We raised a $25M Series A from Lightspeed (___) with some incredible angels like Guillermo Rauch (CEO of Vercel), Dharmesh Shah (CTO of Hubspot), Gokul Rajaram. Beginning of this year we 3x our ARR, our customers range from your friends in the YC batch to Wabi, Glean, Zoom and many more. Location: Remote in North America, PST or EST hours. We need real overlap with both coasts and with our customers. THE ROLE Most "support" roles end at "i filed a ticket for engineering." that's not this role. you take the ticket, reproduce it, find the bug, write the fix, get it reviewed, and ship it. when a customer is down at 2am pacific you are the one in the slack channel, not waiting for an engineer to wake up. half the job is sales adjacent, talking to prospects who hit a sharp edge during evaluation, and converting "this looks broken" into "this is fixed and you should keep building." WHAT YOU'LL DO? • own the customer support queue end to end. triage, reproduce, fix, ship, close., • write code daily. typescript and python. small fixes, integration tweaks, sdk patches, whatever the ticket needs., • run the bridge between customers and engineering. file the right github issue, advocate for the right priority, and don't escalate things you can fix yourself., • jump into pre sales conversations when a prospect hits a technical wall. unblock them in real time, then feed the friction back into product., • write public docs and troubleshooting guides for the issues you keep seeing. every recurring ticket should turn into a doc that prevents the next one., • own customer health for the accounts you support. if a customer goes quiet after a bad bug, you reach out., • dogfood Composio to automate ticket triage, customer comms, and your own runbooks. (the product is very good, this is easier than you think.) "MUST HAVES" if you are very good, nothing is a must per-se • core technical support or developer support, • you have done deeply technical support at a dev tools, infra, or api company, • you ship code that goes to production, not just internal tickets, • you can read a stack trace, a curl request, and a log line and triangulate the bug, • customer facing, • you can run a live debugging call with a senior engineer on the other side and keep their trust, • comfortable doing a mix of support, sales adjacent conversations, and customer success outreach, • ai native, • you have built with the language models, • you use llms to accelerate triage, repro, and writing fixes, • typist, you can write docs well and explain complex ideas clearly, • human, you build trust and admit what you don't know, • timezone, you are based in North America in PST or EST hours OPTIONAL • background as a backend or full stack engineer who pivoted into customer facing work, or vice versa, • prior on call rotation experience, • contributions to a major open source project, • you have started companies or built large side projects

Description SEIDOR North America is looking for SAP S/4HANA Cloud Public Edition Consultants to join our award winning team! Who We Are SEIDOR, a Platinum award-winning local SAP partner and Great Place to Work 2025, is a technology consultancy firm that offers a comprehensive portfolio of solutions from SAP, including SAP S/4HANA, SAP Business One, SAP SuccessFactors, SAP Business ByDesign and SAP Analytics. SEIDOR also provides services including consultancy, implementation, development, and maintenance of applications and infrastructure and outsourcing services. With a global workforce of more than 5,400 highly qualified professionals, we have a combined history of successfully serving more than 8,500 customers in 38 countries, including the United States, Europe, Latin America, the Middle East, Africa, and Asia. SEIDOR North America is a proud to be certified as a Great Place to Work in the US: ___ About the Role SAP S/4HANA Cloud Public Edition Consultants at SEIDOR North America are responsible for the end-to-end implementation cycle of the SAP S/4HANA Cloud system for our customers. As an Cloud Consultant you will play a crucial role in the design, testing, and launching of the system's functionality and it's customizations. You will provide key training for our customers to show them how they can get the most out of their SAP system. Primary Responsibilities • Lead functional design, configuration, and implementation of SAP S/4HANA Cloud FICO solutions for clients across different industries and sectors., • Work closely with business users, finance teams, and IT teams to gather requirements, define business processes, and translate them into SAP solutions., • Configure SAP FICO end-to-end solution processes including but not limited to: General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), and Banking collections, payment processing, dunning, clearing, settlements, and write-offs., • Ensure seamless integration between SAP FICO, FI-AR, FI-CO applications, and operational modules, • Lead functional testing, UAT (User Acceptance Testing), and end-user training, • Support data migration, conversions, and system content upgrades, • Assist in SAP S/4HANA transformation and migration projects, ensuring alignment with new SAP technologies; SAP B1 to S/4HPC or SAP ByD to S/4HPC, • Work closely with developers and technical teams to provide functional specifications for custom developments., • Provide post-go-live support, troubleshooting, and continuous process improvement recommendations., • Follow SAP Activate Methodology practices including Fit-to-Std, Data Migration and Testing workstreams, • Work closely with our Presales and Sales teams during the presales processes; preparing demos and providing input for project estimations. Requirements Ideal candidates have a passion for service and teamwork, a strong knowledge of accounting and finance processes, and drive for delivery. Minimum Qualifications • +2 years of experience as an SAP S/4HANA Cloud Public Edition Finance and Accounting Consultant, • Hands-on experience in SAP S/4HANA Cloud Public Edition implementations or migrations (end-to-end implementations), • Must hold valid SAP S/4HANA Cloud Public Edition – Finance and Accounting certification, • Advanced proficiency in English Language (C1 or C2) to maintain business level conversations, • Deep understanding of financial processes in professional services, financial services, wholesale distribution, technology, industrial, consumer products industries., • Proficiency in MS Office Applications: Excel, Word, PPT, • Remote role with occasional travel if required., • Excellent presentation and communication skills, • Problem solving, attention to detail, and critical thinking skills, • Excellent time management skills, • Ability to define functional business requirements and create detailed functional specifications., • Bachelor's degree in accounting or finance, • Bachelor's degree in a business or IT related field, • +5 years of experience in ERP software solutions, • Located in LATAM countries like: Mexico, Colombia, Puerto Rico, • Bilingual: Spanish language is a plus, • Knowledge in SAP FSCM (Financial Supply Chain Management) is a plus

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®. We need a Senior Accountant to jump in and help closing the books, solving problems, and improving processes to ensure accounting aligns with Pattern’s future objectives. If you’re looking for an exciting opportunity to join a dynamic, fast-paced team and make key contributions to Pattern’s success, this role could be a great fit. This is a full-time position and will work a hybrid schedule (three days in office, two days remote each week) based in Lehi, Utah at Pattern’s global headquarters. This role will be primarily focused on the SaaS businesses within Pattern, but will also own responsibilities that relate to Pattern’s core eCommerce business. • Complete monthly, quarterly, and annual financial closings and reporting with appropriate GAAP treatment, • Provide solutions to streamline/speed up month-end close, • Assist with annual independent financial and statutory audits, • Provide timely and accurate analysis of historical financials, • Provide reporting and solutions for ad-hoc information requests, • Ensure that effective internal controls are in place to ensure compliance with GAAP and applicable federal and state regulations for financial and fiscal reporting, • Support the Corporate Controller and work directly with the accounting team to ensure accuracy and consistency, • Provide the highest level of internal and external customer service, respond to internal and external inquiries regarding accounting related activities, and utilize judgment to address or escalate issues as necessary What will I need to thrive in this role? • BS in Accounting required, • MAcc preferred, • CPA preferred, • 1-2 years of experience (SaaS industry preferred), • Organized and analytical with relentless attention to detail, • Proficient in Microsoft Office, • Self-directed and willing to take ownership of responsibilities, • Natural ability and desire to work on a team, • Excellent professional communication skills, • You follow through with all assignments in a timely manner, • You give 100% to all tasks and projects you are given, • You actively comment and participate in group collaborations, • You will take full ownership of your projects and follow through to completion, • Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes., • Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data., • Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern., • An initial phone interview with Pattern’s talent acquisition team, • A video interview with a hiring manager, • An onsite interview with a panel of department leaders, • Offer review by executive team, • Be prepared to talk about professional accomplishments with specific data to quantify examples, • Be ready to talk about how you can add value and be the best addition to the team, • Focus on mentioning how you would make a difference at Pattern, • Unlimited PTO, • Paid Holidays, • Onsite Fitness Center, • Company Paid Life Insurance, • Casual Dress Code, • Competitive Pay, • Health, Vision, and Dental Insurance

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

You are a highly driven sales professional with integrity, a great work ethic, and excellent interpersonal skills. You are confident in leveraging consultative and strategic sales techniques to consistently convert prospects into sales. You take a thoughtful and thorough approach to the discovery process and are proud of the value you deliver to clients. Guided by your positive attitude and persistence, you thrive in a results-oriented culture. Sound exciting to you? Read on! Please note that this role is based remotely in California, USA. What you’ll do… • Drive new business sales from school districts across North America, • Consistently prospect into territory to develop self-generated pipeline, • Collaborate with BDRs to support pipeline development goals, • Conduct discovery calls, sales presentations (primarily online) and run through the full sales cycle with prospects, • Manage and report on pipeline, status of the business, and forecast revenue, • Meet or exceed monthly, quarterly, and annual sales quota, and be accountable for results, • Use Salesforce to manage and report on pipeline and forecasting, ensuring all opportunities are kept up to date, • Attend client and industry-related events, such as conferences throughout the year to represent Xello, • Take an active role in weekly, monthly, and annual sales meetings and company functions as appropriate, • Protect the confidential and private information that you may come in to contact with in the course of your work and uphold the ethics and integrity of Xello’s code of conduct, • 3+ years of B2B full-cycle (end-to-end) sales experience as an inside sales rep, territory rep, or in a business development role, • Experience developing a sales plan and building and managing a sales pipeline to convert prospects into sales, • An engaging and genuine manner of communicating, • A knack for connecting with prospects over the phone (warm leads and cold-calling), • Familiarity with web-based presentation tools such as Zoom and CRM tools, • A university degree and training in sales techniques for consultative selling, • Experience working in SaaS or the technology industry The compensation for this role offers an OTE ranging from $106,000 - $130,000 USD, with a 70/30 split between base salary and incentive. The final offer will be determined based on the candidate's experience and expertise, as assessed during the interview process. We’re Xello - Join us! We are Xello (CASCAID in the UK), the leading developer of future readiness programs in North America and the UK and soon the world! Our mission is to help anyone, anywhere in the world to create a successful future through self-knowledge, exploration, and planning. We believe that by bringing our best selves to our work and collaborating with one another, we can change the world. We are a very diverse group of individuals who work hard, laugh often and share in each other’s lives. We are an inclusive, equal opportunity employer. Embracing agile practices, an innovative mindset, and keeping our users at the heart of what we do, are just a few of the keys to our success. In addition to working with leading technologies, we are committed to continuous learning and growth through internal/external training and mentoring, which includes a PD budget for every employee. For our Canadian based staff, we also offer: • Flexible work arrangements including hybrid and remote, • 4 weeks of vacation, • Employer-paid health and dental benefits, • 4-month top-up for parental leave, • Group RRSP with 3% matching For our US based staff, we also offer: • Remote work environment, • 4 weeks of vacation, • 80% employer-paid health benefits, • 4-month top-up for parental leave, • 401(k) with 3% matching For our UK based staff, we also offer: • Remote work environment, • 28 days annual leave (inc. 3 days at Christmas) + bank holidays. With additional annual leave days added to reward long service Like what you hear? Apply Now!

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. ***We have a strong preference for someone located in the designated region. Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most a We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role The Consultant Relations Manager is responsible for executing field-level consultant engagement activities to strengthen Quantum Health’s presence within assigned consulting firms and territories. This role focuses on building and expanding relationships with producers, account managers, and analyst teams, delivering Quantum Health messaging, identifying near-term opportunity signals, and ensuring consultants understand our product portfolio, differentiation, and value story. The Consultant Relations Manager acts as the frontline educator and relationship developer, supporting territory sales teams by activating consultant influencers and surfacing actionable insights. What you’ll do (Essential Responsibilities) • Territory Relationship Development, • Build and maintain recurring interactions with consultants, brokers, and office influencers., • Conduct education sessions, product updates, and events., • Maintain high-frequency market presence across assigned territory., • Sales Activation & Opportunity Identification, • Surface emerging opportunities, buying signals, and account-level context for Sales VP/BD teams., • Ensure consultants are aware of Quantum Health offerings, product updates, pricing flexibility, and competitive differentiation., • Support RFP awareness and influence during the buyer journey., • Focus on identifying and sourcing opportunities through Consultants and introducing to appropriate sales resources, and assisting as client moves through the funnel., • Market & Competitive Intelligence, • Capture consultant perceptions, emerging competitor themes, price sensitivity, and ROI expectations., • Report insights to Sales, Product, Marketing, and Consulting Relations leadership., • Territory Planning & Execution, • Develop and maintain a territory plan aligned with Quantum Health priorities, event calendars, and relationship-building objectives., • Coordinate activities with VPs of Sales and Business Development Team., • Experience: 2 to 4 years experience in healthcare benefits, point solutions, consulting, or navigation., • Experience working directly with consultants/brokers to sell or position employer healthcare solutions., • Strong execution focus—ability to build relationships across multiple office types and maintain a high-volume engagement cadence., • Ability to communicate current-state product, value story messaging, and performance metrics to external partners., • Must thrive in field-facing work; requires 50%+ travel., • Commitment to safeguarding company and member data in accordance with all policies., • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently., • A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us. #LI-AT1 #LI-Remote What’s in it for you • Compensation: Competitive base and incentive compensation, • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more., • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one., • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more., • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development., • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision., • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite., • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check., • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an ___., • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds., • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position., • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship., • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, ___ to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the ___ and ___.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Team you will be joining: QMARS Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Quality Management and Review Systems (QMARS) program. QMARS online case management system supports the CMS Beneficiary and Family-Centered Care (BFCC) Quality Improvement Organization (QIO) program. The QIO program is one of the largest federal programs dedicated to improving healthcare quality for Medicare beneficiaries across the country. Our teams will continuously strive to modernize these systems while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. Bellese Technologies is a cutting-edge civic technology firm. We foster a learning environment that thrives on curiosity, innovation, and passion about improving healthcare in America. Our remote-first team is spread across 20+ states and leverages exceptional collaboration to amplify our strengths. We provide an environment focused on helping you achieve your goals. Because when you succeed, we all succeed. What you will be doing: Cross-Team Collaboration: Foster collaboration and drive impact not only within your own team but across multiple teams to achieve shared goals and deliver value at scale___ Drive Innovation: Cultivate a culture of innovation by encouraging creative problem-solving, introducing new technologies, and spearheading initiatives that push the boundaries of engineering excellence. Technical Oversight: Provide oversight for the technical design, development, maintenance, and operational aspects of one or more software systems, ensuring high-quality delivery, security compliance, and alignment with business objectives. Team Development: Manage and support team members by nurturing their careers, setting clear expectations, monitoring performance, and promoting a positive, inclusive, and engaging team environment. Quality & Change Management: Ensure effective quality assurance practices, manage risk and issue resolution, and guide teams through process changes to enhance efficiency and maintain high standards Delivery & Support: Manage release communication, production deployments, post-release analysis and reporting, and provide support to ensure system reliability and customer satisfaction. Client Engagement: Build and maintain strong relationships with clients by actively engaging in discussions, providing technical expertise, identifying opportunities for improvement or growth, and ensuring alignment between engineering solutions and client needs. Business Development Support: Contribute to business development and capture activities by participating in solution exercises, developing technical content for proposals, and aligning engineering capabilities with client needs to win new contracts___ Engineering Discipline Maturity: Collaborate with peers to refine best practices, promote knowledge sharing, and contribute to continuous improvement initiatives that advance the engineering discipline at Bellese. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation., • In this role, you will act as a hands-on technical leader, dedicating approximately 75% of your time to driving the QMARS ecosystem roadmap, overseeing system architecture, and ensuring long-term code health through deep-dive technical guidance and code reviews. The remaining 25% is focused on high-impact people management, mentoring engineers, and fostering a high-performance culture., • Able to move beyond basic automation to implement and evangelize a high-maturity CI/CD methodology (not just Jenkins scripts, but a philosophy of flow). You will be responsible for the "Developer Experience," ensuring pipelines are fast, reliable, and integrated with automated testing and security., • Able to rapidly learn the QMARS product and CMS client nuances to act as a bridge between technical execution and mission goals, identifying where analytics and modern engineering can reduce provider burden. Free up ICs to do the work, not represent the work., • Lead, mentor, and scale a high-performing organization of 20+ engineers, building clear career pathways and fostering a culture of technical excellence across multiple functional pods., • Ability to quickly synthesize how disparate parts (AWS, Pega, Analytics, DevOps) interact to form a cohesive system, rather than managing them as silos., • Government contracting at multiple federal agencies, but especially CMS. Experience navigating the "why" behind government requirements, with the ability to influence the client on technical direction based on a deep understanding of their specific domain., • Direct experience or deep familiarity with the Pega ecosystem, specifically the transition to Constellation (React-based architecture) and how it integrates with external cloud services. $138,600 - $163,300 a yearThe Salary Range for Engineering Manager is $138,600-$163,300The Salary Range for Engineering Manager is $138,600-$163,300 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 45,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s ___ list and LinkedIn’s ___ for more than 3 years, as well as the Forbes ___, CNBC ___, and TIME Magazine’s 100 ___. Growth engineering builds the systems that power nearly every growth channel at Ramp. As an engineer here, you’ll own some of the most foundational problems in our growth stack: managing complex data flows, ingesting diverse sources, applying LLMs to unstructured information, and building internal platforms that scale growth across the company. You’ll partner with product, data, and design, and work directly with stakeholders across growth, sales, marketing, and finance to accelerate Ramp’s growth. This role offers the opportunity to shape Ramp’s growth engine with high ownership and direct impact. Check out our ___ to learn more about our tech stack, mission, and values! * Build software to grow Ramp to its next millions of users * Build data ingestion and activation pipelines between Ramp products, business systems, external systems, and third-party data * Architect and implement internal platforms (e.g. experimentation, incentives) that power all growth channels at Ramp * Leverage AI for unstructured data processing, data acquisition and normalization, and growth signal derivation * Drive business goals through experiments and metric-driven software development * Work in a dynamic engineering team with partners in product, data, and design * Minimum of 3 years of experience in a software development role * Experience shipping fast, reliable, real-time applications using modern development tools and infrastructure * Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions * Ability to improvise and develop creative solutions when common approaches fail. Strong value of pragmatism over idealism in times of uncertainty * Perpetual curiosity and passion for honing your craft * Start up experience as a technical co/founder or early engineer * Experience with the modern data stack - including ETL tools like Fivetran, workflow orchestrators like Airflow, and data platforms like Snowflake * Experience with applying AI/LLMs in production use cases * Strong perspective on engineering development cycle (system design, documentation + testing, best practices for codebase development) * Experience building user-facing data applications * Understanding of the tools that power marketing/sales automation, personalization, and analytics * 100% medical, dental & vision insurance coverage for you * Partially covered for your dependents * One Medical annual membership * 401k (including employer match on contributions made while employed by Ramp) * Flexible PTO * Fertility HRA (up to $5,000 per year) * WFH stipend to support your home office needs * Wellness stipend * Parental Leave * Relocation support to NYC or SF (as needed) * Pet insurance If you are being referred for the role, please contact that person to apply on your behalf. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

North America Side is a global game development partner helping studios bring games to life across co-development, art, audio, QA, player support, and more. We work alongside developers and publishers to solve production challenges at every stage, from active development through live operations. We’re looking for a Lead Generalist Programmer to help drive technical delivery across a range of game development engagements. This role is for a senior engineer who is equally comfortable leading people, collaborating with clients, and getting hands-on in code. You should bring strong technical depth in both Unity and Unreal, experience guiding teams through production, and the judgment to move between gameplay systems, tools, optimization, and platform-specific problem solving as projects demand. • Lead and mentor engineers across active co-development and game development projects, • Act as a senior technical partner to production, design, art, and client stakeholders, • Contribute hands-on to implementation in Unity and Unreal, depending on project needs, • Architect and review systems across gameplay, tools, UI, integration, optimization, and platform support, • Establish engineering best practices for code quality, performance, maintainability, and delivery, • Help scope work, identify technical risk early, and provide realistic production recommendations, • Support hiring, onboarding, and growth of engineering talent within the team, • Communicate technical tradeoffs clearly to both technical and non-technical audiences, • Partner with internal leadership and external clients to align technical execution with project goals, • 5+ years of professional game programming experience, • Experience leading or mentoring engineers in a production environment, • Strong hands-on development experience in both Unity and Unreal Engine, • Strong coding skills in C# and C++, • Experience shipping games or major features on at least one of the following: PC, console, or mobile, • Deep understanding of game architecture, pipelines, debugging, profiling, and optimization, • Ability to work across multiple gameplay-adjacent domains such as gameplay systems, UI, animation systems, tooling, or integration, • Strong understanding of technical risk, production tradeoffs, and scalable engineering practices, • Excellent communication skills with the ability to work directly with clients, partners, and cross-functional teams, • Experience in a co-development, outsourcing, or service-based studio environment, • Experience with console development and certification constraints, • Familiarity with backend or online systems integration, • Experience building internal tools and workflows for designers, artists, or production teams, • Exposure to AWS, CI/CD pipelines, or live-service workflows

Hi there :) Thanks for checking in to find out about our open position. We´ll provide as much information as possible, but please feel free to reach us if you have further questions. We´ll be happy to see your application, even if there are skills you don't quite master! About Us We engage top-performing Software Developers and Data Analysts from Latin America to join our clients' teams worldwide. We build amazing products and sustain long-term relationships with our counterparts. We pride ourselves on being a socially responsible company. The results are seen in the performance of our teams and the bond we hold with each of our clients. About the Client Our client is transforming the rental experience for over 20 million landlords and 100 million tenants in the US. They’ve built the top-rated all-in-one platform streamlining the rental process from start to finish. About the Role We are looking for a Senior Full Stack Engineer to join a high-velocity product and engineering team. In this role, you'll work directly with leadership to architect and ship scalable features across a modern tech stack, with high impact and visibility. You’ll play a key role in improving user growth and retention, collaborating cross-functionally to bring new features to life and support a growing base of hundreds of thousands of users. Key Responsibilities * Own and ship major features across the React + Node.js codebase * Rapidly prototype, test, and iterate on new product ideas * Architect clean, modular, scalable solutions using Firebase and GCP * Build integrations with partners like Stripe, TransUnion, and Home Depot * Collaborate closely with Product and Design teams to enhance the user experience * Review code and mentor teammates to support team velocity and code quality What You Need to Succeed in This Role * 6+ years of experience developing with Node.js and React (Redux, Tailwind) * Solid infrastructure experience: Firebase (Realtime DB, Auth, Cloud Functions), Google Cloud Platform * Experience designing and maintaining large-scale, serverless architectures * Strong knowledge of writing clean, testable, modular code * Ability to work independently on major features with minimal supervision * A team-oriented mindset and openness to feedback * Enthusiasm for mentoring others and contributing to a positive engineering culture * Experience in Proptech, Fintech, or with payment systems is nice-to-have. Our Team We strive to create an inspiring and growth-oriented environment where everyone feels valued, heard, and empowered. We promote both personal and professional development, with individualized support for your needs and concerns. We aim to build a space where everyone can thrive. What We Offer * Long-term projects * 100% remote work * Payment in USD * Paid Time Off (PTO) * Work from Home (WFH) & Training reimbursement * English lessons * Technical training * Career coaching Note: This position is available for candidates based in LATAM.

The Manager, DevSecOps is responsible for leading the DevSecOps function and driving the adoption of secure, scalable, and efficient software delivery practices across the organization. This role will manage a team of DevSecOps engineers and work closely with Engineering, Security, Infrastructure, SRE, and Product teams to embed security, automation, and operational excellence throughout the software development lifecycle. This leader will play a key role in advancing CI/CD maturity, strengthening cloud security and compliance, improving developer experience, and enabling platform engineering capabilities that support standardization, self-service, and faster delivery. Key Responsibilities Team Leadership and Management • Lead, mentor, and develop a team of DevSecOps engineers., • Set team priorities, assign work, and ensure accountability for deliverables and outcomes., • Build a high-performing team culture focused on ownership, collaboration, continuous improvement, and execution excellence., • Support hiring, onboarding, coaching, and performance management for the DevSecOps team. DevSecOps Strategy and Execution • Drive the implementation and continuous improvement of DevSecOps practices across the organization., • Lead efforts to design, standardize, and support secure CI/CD pipelines, release automation, and deployment frameworks., • Promote shift-left security by integrating security controls and compliance checks into the software development lifecycle., • Establish and maintain standards for infrastructure as code, automation, and secure delivery practices. Cloud Security, Governance, and Compliance • Partner with Security and Cloud teams to implement cloud security guardrails, policy enforcement, and compliance controls., • Help ensure alignment with regulatory and compliance requirements, including healthcare and enterprise security standards where applicable., • Oversee remediation of security findings related to infrastructure, CI/CD, containers, and cloud platforms., • Drive security awareness and secure engineering practices across teams. Observability, Reliability, and Operational Excellence • Collaborate with SRE and Infrastructure teams to improve observability, monitoring, alerting, and operational readiness., • Support the use of logs, metrics, traces, and dashboards to improve service visibility and reduce operational risk., • Ensure DevSecOps practices support reliability goals, incident response readiness, and operational maturity. Platform Engineering and Developer Experience • Support platform engineering initiatives that improve developer productivity and self-service capabilities., • Contribute to the development of internal developer platforms and standardized tooling that simplify infrastructure and application delivery., • Drive improvements in developer experience by reducing friction in provisioning, deployment, and operational workflows., • Promote the use of tools and frameworks such as Backstage, Crossplane, and GitOps-based models where appropriate. Cost Optimization and Efficiency • Partner with Cloud and Finance stakeholders to promote cost-aware engineering practices and cloud optimization., • Identify opportunities to improve resource utilization, standardization, and automation to reduce unnecessary spend., • Support governance processes that align engineering velocity with operational and financial discipline. Cross-Functional Partnership • Work closely with Engineering, Product, Security, Infrastructure, SRE, and leadership teams to align priorities and execution., • Communicate plans, progress, risks, and dependencies clearly to both technical and non-technical stakeholders., • Serve as a trusted partner in driving enterprise-wide DevSecOps and platform engineering initiatives. Required Qualifications • Bachelor’s degree in computer science, Engineering, Information Technology, or a related field; equivalent experience may be considered., • 10+ years of experience in DevOps, DevSecOps, Cloud Engineering, Site Reliability Engineering, or related disciplines., • 3+ years of experience leading or managing technical teams in DevOps, DevSecOps, Platform Engineering, or Infrastructure., • Strong experience with CI/CD tools and practices, including pipeline automation and release management., • Hands-on experience with cloud platforms, preferably AWS, including infrastructure, security, and automation services., • Strong knowledge of Infrastructure as Code tools such as Terraform, CloudFormation, Pulumi, or similar technologies., • Experience with containers and orchestration platforms such as Docker and Kubernetes., • Solid understanding of application and cloud security practices, including SAST, SCA, secrets management, container security, and policy enforcement., • Experience working with observability and monitoring platforms such as New Relic, Prometheus, Grafana, OpenTelemetry, or CloudWatch., • Strong communication, leadership, and stakeholder management skills. Preferred Qualifications • Experience in healthcare, regulated industries, or enterprise SaaS environments., • Exposure to platform engineering and Internal Developer Platform concepts., • Experience with tools such as Backstage, Crossplane, ArgoCD, GitHub Actions, Jenkins, SonarQube, Artifactory, or similar platforms., • Familiarity with FinOps practices and cloud cost governance., • Knowledge of DORA metrics and engineering performance measurement., • Experience with database or data platform environments such as MongoDB, Elasticsearch, SQL Server, or Oracle., • Relevant certifications such as AWS Solutions Architect, AWS Security Specialty, CKA, CKAD, or FinOps certifications. Estimated Salary: $128,000 - $170,000 plus bonus The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: ___ #LI-SR GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated. Read our ___

As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve maximum value from our platform. You’ll be responsible for onboarding, retaining, and growing customer accounts. Your work will directly impact customer satisfaction, product adoption, and overall company growth. You will work directly with our clients to help solve their problems and ensure their satisfaction while they are active accounts with us. You’ll conduct demonstrations, training sessions and regular check-ins for them. You will also work closely with employees in other departments to ensure customer questions and concerns are addressed in a timely manner. Key Responsibilities Customer Onboarding: * Guide new customers through the onboarding process, ensuring a smooth transition and quick adoption of our platform. Relationship Management: * Build and maintain strong, long-lasting relationships with key stakeholders in customer organizations. * Serve as the primary point of contact for customer inquiries, providing prompt and effective resolutions. Product Expertise: * Deeply understand our platform’s features and functionality to provide expert advice and solutions to customers. * Conduct regular training sessions, webinars, etc. to educate customers on new features and best practices. Customer Advocacy: * Act as the voice of the customer within the company, sharing feedback and insights with the product, sales, and engineering teams to drive continuous improvement. * Proactively identify potential issues and opportunities for improvement, addressing them before they impact customer satisfaction. Retention & Growth: * Monitor customer health metrics and usage data to identify at-risk accounts and proactively engage to prevent churn. * Drive customer renewals and contract extensions, ensuring a high retention rate. * Identify opportunities for upselling and cross-selling and lead the negotiation and roll out of additional products or features based on customer needs. Documentation: * Assist in creating training courses and educational materials to support hands off customer success initiatives. Collaboration: * Work closely with the sales team to ensure a smooth transition between the sales and onboarding process. * Collaborate with the product team to influence the product roadmap based on customer feedback. Who You Are * 3-5 years of experience in customer success, account management, or a related role, preferably in B2B SaaS or the construction industry. * Preference given to individuals with experience working in the construction industry (electrical, mechanical or general) or with construction-related technologies. * Strong communication and interpersonal skills, with the ability to build rapport and trust with customers both verbally and written. * Excellent problem-solving abilities and a customer-first mindset. * Technical aptitude and the ability to learn new software platforms quickly. * Data-driven approach to decision-making, with experience using customer success platforms or CRM tools (e.g., Salesforce, MS Office, etc.). * Take a sense of ownership in the work that you do. Self-motivating and able to work with minimal supervision. * Possess a client service mentality, are adaptable and willing to collaborate openly with other people About Remarcable, Inc. Remarcable is a Series A–funded SaaS company revolutionizing how contractors work. Founded by an engineer to solve the inefficiencies he faced in the field; our platform eliminates procurement and operational friction for the construction industry—especially electrical contractors. Our award-winning, SOC 2 Type II–certified B2B marketplace has processed billions in material purchases, connecting contractors, suppliers, and accounting systems in one seamless workflow. From procurement to AP automation, we deliver real-time visibility and control in a market long overdue for innovation. Backed by Insight Partners, we’re scaling fast—fueling product innovation, deep ERP integrations, and rapid go-to-market growth. Join our builder-led, high-ownership team and make a real impact in an underserved, multi-billion-dollar industry. Why Join Us? At Remarcable, you’ll work on a complex, high-value product that’s solving critical pain points for contractors across North America. You’ll be part of a small, talented team shaping the future of construction technology—operating in a vertical SaaS + marketplace model with ERP-style sales motion, sticky customer relationships, and the potential to reshape an industry. We offer full benefits including Medical, Dental, Vision, STD and Life insurance (100% Company-paid for the Employee). We also offer a 401(k) with company match and bonus potential. Our Mission To advance the adoption of technology in the construction industry and bring better efficiency, visibility, and communication to our customers. Job Details • Full-Time, • Benefits: Standard Remarcable Package, • PTO: Two weeks per year in the 1st year