Small Instruments Field Service Technician
3 months ago
Mineola
Job DescriptionJob description Position Type: Full-Time Overview: We are a small family-owned microscope sales and service business, 40 years strong, seeking a motivated & reliable Small Parts/Instruments Service/Repair Technician to join our service team. This role is ideal for someone with hands-on mechanical or technical repair experience who enjoys troubleshooting and working directly with customers. Experience with troubleshooting and repairing small instruments is a must; microscopes or laboratory/medical equipment repair experience is preferred but not required - we are willing to train the right candidate with a strong mechanical and technical aptitude and work ethic. Resumes Accepted Online Only- PLEASE DO NOT CALL OUR OFFICE. Responsibilities: • Perform general service and repairs on microscopes and laboratory instruments, both in-house and at customer sites., • Service and troubleshoot various equipment including: Binocular, trinocular (with digital camera), and multi-headed microscopes, Specialty microscopes and laboratory instruments., • Provide on-site service to customer accounts in: Hospitals, Labs, schools, research facilities, medical offices & industrial sites, • Review service requests and inspect to diagnose issues & determine repair scope, • Communicate professionally with customers, vendors and internal team members, • Exercise independent judgment to resolve technical issues efficiently, • Complete accurate service documentation and field service reports., • Assist with light warehouse duties as needed (shipping, receiving, inventory, maintenance), • Support other projects and tasks as assignedRequirements:, • Hands-on experience with small equipment/instrument installation, service or mechanical repair, • Strong troubleshooting skills and problem-solving ability, • Ability to work independently as well as part of a team, • Excellent communication and interpersonal skills, • Positive attitude, strong work ethic and willingness to learn, • Ability & willingness to travel to customer sites, • High School Diploma or equivalent, • Must be willing to travel, potentially overnight, • A valid clean driver’s license.Preferred Qualifications:, • Experience servicing microscopes or laboratory/medical equipment., • Component-level troubleshooting and repair experience, • Paid Vacations and holidays, • 401K, • Commission incentive opportunities, • Opportunity for Advancement, • On-the-Job training provided for motivated candidates, • Full-Time position