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Call Center Manager $70,000 - $95,000+ DOE Sapphire Recruitment is partnering with a growing healthcare organization seeking an experienced Call Center Manager to lead a customer-focused team and oversee day-to-day call center operations. This is an excellent opportunity for a hands-on leader who enjoys coaching employees, improving processes, driving accountability, and delivering an exceptional customer experience. The successful candidate will be responsible for managing team performance, monitoring key metrics, developing staff, and ensuring operational excellence across the department. Key Responsibilities • Lead, mentor, and develop a team of customer service professionals, • Monitor call center KPIs, productivity, service levels, and quality metrics, • Coach employees to improve performance, customer satisfaction, and engagement, • Handle escalated customer concerns and complex service issues, • Evaluate workflows and implement process improvements to increase efficiency, • Partner with leadership to establish departmental goals and performance expectations, • Assist with hiring, onboarding, training, and employee development initiatives, • Maintain a positive, customer-focused culture centered on accountability and continuous improvement, • Ensure compliance with organizational policies and procedures, • Analyze performance data and prepare reports for leadership Qualifications • Prior experience managing or supervising a call center, customer service, contact center, or patient services team, • Proven ability to coach, mentor, and develop employees, • Experience managing KPIs, service metrics, and operational performance, • Strong leadership, communication, and interpersonal skills, • Ability to manage multiple priorities in a fast-paced environment, • Strong problem-solving and decision-making abilities, • Experience in healthcare, patient services, or a service-oriented environment is highly desirable What We're Looking For The ideal candidate is a strong people leader who can balance customer experience, operational efficiency, and employee development. They are comfortable holding team members accountable while fostering a positive and collaborative culture. This individual will bring a sense of urgency, professionalism, and continuous improvement to the organization. If you're an experienced call center leader looking to join a growing organization where you can make a meaningful impact, we'd love to hear from you. Submit a resume to cnyjobs@hiresapphire.com for immediate consideration. Sapphire Recruitment is an EOE

Job DescriptionFor seniors undergoing therapy, each tiny step forward and every regained ability is a triumph, signaling their steady progress toward reclaiming the lifestyle they hold dear. Whether in facilities or homes, our approach is centered on meeting people where they are and providing personalized care that helps them along their journey. Led by therapists and driven to improve patient outcomes, our team is fueled by compassion and the autonomy to impact the lives of our patients. Our leadership speaks the same language as our team, fostering a supportive and cohesive environment. If you are interested in exploring home or facility opportunities with a team that provides support, mentorship, and simple documentation, then we want to hear from you.Speech Language Pathologist Qualifications: • Unencumbered state Speech Language Pathologist (SLP) License, • Master’s Degree from a program accredited by the American Speech Language and Hearing Association (ASHA), or the equivalent, • COVID vaccination mandatory for some locationsSpeech Language Pathologist Benefits:, • Flexible Scheduling, • Medical, Dental & Vision Insurance (Full-Time), • Six Paid Flexible Holidays, Paid Sick Leave & PTO (Full-Time), • 401k (Full-Time), • Compensation $60-$70 per hour based on a per session basis We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description: The Patient Services Representative II (PSR II) represent the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draw quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II have direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Required Education: High school diploma or equivalent REQUIRED. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. 3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience. Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Must be able to make decisions based on established procedures and exercise good judgment. Capable of handling multiple priorities in a high-volume setting. Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Shift/Time Zone: Monday - Friday 6:30am-3pm Alternate Saturdays 8am-12pm Benefits: Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics. Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. 401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins. Synectics is an equal opportunity employer. Company DescriptionSynectics is a leading staffing and workforce solutions company dedicated to connecting exceptional talent with top organizations. We specialize in IT, engineering, finance, healthcare, and professional services recruitment, offering both contract and permanent staffing solutions. With a people-first approach, we focus on understanding the unique needs of our clients and candidates to create long-term, successful matches. Our mission is to empower businesses with the right talent while helping professionals achieve rewarding career opportunitiesSynectics is a leading staffing and workforce solutions company dedicated to connecting exceptional talent with top organizations. We specialize in IT, engineering, finance, healthcare, and professional services recruitment, offering both contract and permanent staffing solutions. With a people-first approach, we focus on understanding the unique needs of our clients and candidates to create long-term, successful matches. Our mission is to empower businesses with the right talent while helping professionals achieve rewarding career opportunities

Job Description Nurse Practitioner / Nursing Home - Newburgh, NY (#3324A) • Location: Newburgh, NY, • Employment Type: Full-time or Part-time (minimum of 3 days a week), • Salary: $135,000 - $150,000 annually About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals. Position Overview: Greenlife Healthcare Staffing is seeking a Nurse Practitioner to provide advanced care within a multi-specialty practice in Newburgh, NY. This role offers a competitive salary, a comprehensive benefits package, and flexible scheduling. New graduates are welcome to apply. (For Part-time, must have at least 6 months of experience as an NP). Why Join Us? • Work Schedule: Full-time or Part-time (minimum of 3 days a week)., • Professional Growth: Collaborative, innovative, and supportive multi-specialty environment., • Impactful Work: Contribute to a mission-driven organization dedicated to improving patient outcomes in geriatric care. Key Responsibilities: • Provide comprehensive primary and acute care to residents in a nursing home setting., • Perform patient assessments, diagnose health conditions, and develop individualized treatment plans., • Prescribe medications and therapies within the NP scope of practice., • Order and interpret diagnostic tests., • Collaborate with physicians, nursing staff, and other healthcare professionals., • Educate patients and families on health conditions and preventive care., • Maintain accurate and timely medical documentation. Greenlife Healthcare Staffing - Empowering Healthcare Professionals, Enriching Lives. Requirements Qualifications: • Education: Master of Science in Nursing (MSN) from an accredited Nurse Practitioner program., • Licensure: Active New York State Nurse Practitioner License (Required)., • Certification: Must be Board Certified as a Nurse Practitioner., • Experience: New graduates are welcome to apply. (For Part-time, must have at least 6 months of experience as an NP)., • Technical Skills: Proficiency in patient assessment, diagnosis, treatment planning, geriatric pharmacotherapy, and chronic disease management., • Soft Skills: Compassionate, excellent communicator, strong clinical judgment, team-oriented, and patient-centered. Benefits • Competitive Compensation: $135,000 - $150,000 per year, • Comprehensive Benefits:, • Medical, Dental, and Vision insurance, • Flexible Spending Account, • Paid Time Off, • Retirement Savings, • Commuter Benefits program, • Visa Sponsorship opportunities, • Malpractice insurance coverage, • Loan repayment, • Flexible schedules, • Stable Employment, • Exclusive 20% Discount Tuition Reduction with local college

Job DescriptionFor seniors undergoing therapy, each tiny step forward and every regained ability is a triumph, signaling their steady progress toward reclaiming the lifestyle they hold dear. Whether in facilities or homes, our approach is centered on meeting people where they are and providing personalized care that helps them along their journey. Led by therapists and driven to improve patient outcomes, our team is fueled by compassion and the autonomy to impact the lives of our patients. Our leadership speaks the same language as our team, fostering a supportive and cohesive environment. If you are interested in exploring home or facility opportunities with a team that provides support, mentorship, and simple documentation, then we want to hear from you. Physical Therapist Qualifications: • Unencumbered state Physical Therapy License, • Doctorate of Physical Therapy from an accredited Physical Therapy Program, • Master’s Degree from an accredited Physical Therapy program, • COVID vaccination mandatory for some locationsPhysical Therapist Benefits:, • Flexible Scheduling, • Medical, Dental & Vision Insurance (Full-Time), • Six Paid Flexible Holidays, Paid Sick Leave & PTO (Full-Time), • 401k, • Reporting to one facility location and/or close to home caseloads We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionFor seniors undergoing therapy, each tiny step forward and every regained ability is a triumph, signaling their steady progress toward reclaiming the lifestyle they hold dear. Whether in facilities or homes, our approach is centered on meeting people where they are and providing personalized care that helps them along their journey. Led by therapists and driven to improve patient outcomes, our team is fueled by compassion and the autonomy to impact the lives of our patients. Our leadership speaks the same language as our team, fostering a supportive and cohesive environment. If you are interested in exploring home or facility opportunities with a team that provides support, mentorship, and simple documentation, then we want to hear from you. Physical Therapist Qualifications: • Unencumbered state Physical Therapy License, • Doctorate of Physical Therapy from an accredited Physical Therapy Program, • Master’s Degree from an accredited Physical Therapy program, • COVID vaccination mandatory for some locationsPhysical Therapist Benefits:, • Flexible Scheduling, • Medical, Dental & Vision Insurance (Full-Time), • Six Paid Flexible Holidays, Paid Sick Leave & PTO (Full-Time), • 401k, • Reporting to one facility location and/or close to home caseloads We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionLink Home Therapy we’re looking to hire a passionate Lead Speech Therapist, interested in working at an assisted living facility. The Lead Therapist is responsible for day-to-day clinical operations of the therapy team onsite. This is a great opportunity for a therapist to grow in their career and broaden their managerial skill set! Responsibilities: • Caseload development for all disciplines (OT/PT/ST), • Supporting therapy staff (provide staff oversight, staff scheduling, patient scheduling, coverage), • Creating and maintaining relationships with center management, • Ensuring highest level of integrity and ethics are upheld by therapy team, • Assist with retrieving scripts/doctor’s orders as requested by DOR, • Complete evaluations, daily notes, weekly progress notes, recertifications, and discharge documentation in a timely manner and in accordance to CMS guidelines and as allowed by license, • Establish and administer a treatment program with specific goals determined according to the patient's capacity and tolerance under the direction of the physician and allowed by license, • Supervise assistants as requested by DOR, • Collaborates with all disciplines to provide best patient centered treatment and care, • Adhere to scheduled hours, • Demonstrate professionalism at all timesQualifications and Requirements:, • Education: An Associates, Bachelor’s, Master's, or Doctoral degree in Speech-Language Pathology from an accredited institution., • License and Certification: A valid New York Speech-Language Pathology and state certifications as required., • Communication Skills: Strong verbal and written communication skills to effectively interact with staff, patients, families, and other stakeholders., • Leadership Abilities: The ability to inspire and lead a team, manage conflicts, and make strategic decisions., • Clinical Expertise: In-depth knowledge of speech and language disorders, assessment, and treatment techniques., • Organizational Skills: Strong organizational and time-management skills. Benefits:, • Flexible Schedule, • Medical, Dental, Vision Insurance (Full Time), • Vacation, Six Paid Flexible Holidays and Sick Time (Full time), • CEUs through MedBridge (Full Time), • 401K (Full Time) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

As our Patient Coordinator, you will curate a seamless, elevated experience for each patient — from initial consultation to final pre-operative‑operative visit. The practice is committed to maintaining the highest standards of patient care and satisfaction. You will blend hospitality with clinic

We're currently looking for individuals across the country to take part in online paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Head of Recruitment, The Americas to oversee new property openings and existing property hiring gaps, recruitment processes and partnerships. Ultimately, the Recruitment Manager will support all recruitment to ensure Soho House is hiring the best and most qualified employees to maintain high Soho Ho

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Oncology of Optum has an immediate opening for a friendly, patient focused and detailed Associate Patient Care Coordinator to join our team. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help imp

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We are an established, growth-oriented agency with a team of highly motivated individuals.We attribute our success to having a fun, energetic environment that is an enjoyable place to work.Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to wo

Customer Service Representative - State Farm Agent Team Member.As a Customer Service Representative - State Farm Agent Team Member with James Manley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.Your atte

We are a very busy office and are looking for our next great team member.This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.We are a growing agency with big dreams and lots of potential.Our team works hard to reach our

We are a very busy office and are looking for our next great team member.This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.We are a growing agency with big dreams and lots of potential.Our team works hard to reach our

Customer Service Representative.Car Wash Customer Service Representative.Location: 1672 Rt 9 Clifton Park, NY (located adjacent to Spare Time).Schedule: 2-3 weeknights (4pm-9pm) & weekends.About Us Hoffman Car Wash is a fast-growing car wash dedicated to providing excellent service and an outstandin

Schedules patient appointments to maximize patient access. Registers patient obtains necessary consent forms and patient demographic data. Acts as liaison between patients and clinical staff; monitors for delays and informs patient.

Supporting our front office as a Dental Receptionist, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care t

Receptionist - State Farm Agent Team Member.Wyatt Savage - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is

Part-Time Receptionist Automotive Dealership.Are you a friendly, professional, and organized individual who enjoys working with people? Our family-owned automotive dealership is seeking a Part-Time Receptionist to join our team.Additional hours may be available based on business needs.Greet custome

Optum has an immediate opening for a friendly, patient focused and detailed Associate Patient Care Coordinator to join our team. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care fo

Oncology of Optum has an immediate opening for a friendly, patient focused and detailed Associate Patient Care Coordinator to join our team. All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and a

Oncology of Optum has an immediate opening for a friendly, patient focused and detailed Associate Patient Care Coordinator to join our team. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. The Asso

Incumbents will directly perform calculations for which substantive knowledge of the program area is required.Incumbent would spend most of their time performing mathematical operations, and/or clerical activities related to mathematical operations, in the service of agency or program functions.Elig

Milan Laser Hair Removal is one of the nation's premier laser hair removal providers.That's because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals.Additionally, we guarantee our clients results for life with our exclusive Unlimited Package.

Optum has an immediate opening for a friendly, patient focused and detailed Associate Patient Care Coordinator to join our team. Check In and Check Out patients. Associate Patient Care Coordinator.

We are an established, growth-oriented agency with a team of highly motivated individuals.We attribute our success to having a fun, energetic environment that is an enjoyable place to work.Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to wo

Optum has an immediate opening for a friendly, patient focused and detailed Associate Patient Care Coordinator to join our team. Obtain accurate and updated patient information, such as name, address, insurance information. At Optum, you'll have the clinical resources, data and support of a global o

Optum has an immediate opening for a friendly, patient focused and detailed Associate Patient Care Coordinator to join our team. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Obtain accurate and

To provide a welcoming and helpful atmosphere to those seeking information or assistance from The Salvation Army.To follow policies and procedures, work with Corps Officer(s) to coordinate aspects of the food pantry and donations, and to record, track, and report statistical data on time.To supervis

Customer Service Representative.County Waste, a Waste Connections Company, is looking to add a Customer Service Representative to our team in Clifton Park, NY.Schedule: Monday through Friday, 8:00am to 5:00pm.We are Waste Connections, an integrated services company that provides solid waste collecti

Optum has an immediate opening for a friendly, patient focused and detailed Associate Patient Care Coordinator to join our team. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care fo

Oncology of Optum has an immediate opening for a friendly, patient focused and detailed Associate Patient Care Coordinator to join our team. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help imp

Our client, a dynamic organization dedicated to providing exceptional administrative support, is seeking an Administrative Assistant to join their team.As an Administrative Assistant, you will be an integral part of the support staff, assisting various departments and ensuring smooth daily operation

Optum has an immediate opening for a friendly, patient focused and detailed Associate Patient Care Coordinator to join our team. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care fo

The Front Desk Receptionist plays a vital role in ensuring the smooth operation of our medical practice by greeting patients, managing appointments, maintaining accurate patient records, and providing exceptional customer service. Greet patients upon arrival with a professional, courteous, and welco

Registers patient, obtains necessary consent forms and patient demographic data. Acts as liaison between patients and clinical staff; monitors for delays and informs patient. Schedules patient appointments to maximize patient access.

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company

Sunshine Ford Lincoln Cashier-Receptionist.Sunshine Ford Lincoln is seeking a cashier-receptionist.The ideal candidate is a reliable, detail oriented, customer service focused individual with a professional image and demeanor.This position is full-time or part-time for the right candidate.Pay will b

Scheduling patient appointments. Entering patient demographics into the computer. Most importantly, you will be the face of our practice for the many patients who need our help.

Newburgh Veterinary Hospital | Newburgh, NY Do you love animals and people? Are you someone who thrives in a fast-paced environment while helping create a warm, welcoming experience for clients and patients alike? Newburgh Veterinary Hospital is looking for a Veterinary Receptionist to join our comp