Yonkers
Job DescriptionDispatcher - Yonkers, NYLocation: Yonkers, NY Pay: $23.00 per hour Schedule: Full-time, 40 hours per week. The operation runs between 6:00 AM and 6:00 PM, and the selected candidate's shift will fall within those hours. At First Student, our Dispatchers reflect our commitment to safety, dependable service, and strong customer relationships. The Dispatcher is responsible for coordinating daily bus operations, supporting on-time route performance, and providing frontline guidance to drivers and monitors serving the Yonkers School District. Why Join First Student? • Tremendous career advancement opportunities due to our strong presence across North America, • Positive and rewarding work environment, • Opportunities to build a long-term career in transportation operationsDispatcher Responsibilities, • Oversee daily routes and bus scheduling, • Dispatch buses and help ensure on-time route performance, • Counsel and coach drivers and monitors, • Manage heavy phone and radio traffic, • Receive scheduling concerns and driver complaints and report them to the Operations Supervisor or Contract Manager, • Serve as a primary communication liaison with the contracted customer, • Help resolve student drop-off and pick-up concerns, • Assist with charter reservations, billing, or driver payroll as needed, • Perform backup driving or miscellaneous clerical duties when required, • Complete special projects and additional assignments, • Assist with the supervision of day-to-day transportation operationsDispatcher Experience and Skills, • Three to five years of relevant experience preferred, • High school diploma or equivalent, • Previous terminal operations, dispatch, or professional driving experience, • Basic knowledge of radio-dispatch equipment, • Excellent communication and customer-service skills, • Ability to perform effectively under deadlines and time constraints, • Strong organizational and problem-solving skills, • Computer proficiency, • Ability to manage multiple priorities in a fast-paced environment This position is subject to DOT drug testing and physical requirements. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. First Student's commitment to putting our customers first, dedication to safety, and ambition to provide dependable transportation create a working environment where employees can build rewarding careers. As part of a large transportation organization operating across North America, you will also benefit from excellent training, career stability, and opportunities for continued growth. Apply today to join our Yonkers team. We aspire to maintain a culture where all people are First. We strive to attract and retain a diverse workforce, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First Student is committed to providing a drug-free workplace and is an equal opportunity employer. By supporting an inclusive culture, we help promote future growth and opportunity for all. Language Requirement This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf. \nCompany Description About us An industry leader famous for our yellow school buses and service and safety excellence, we’ve provided student transportation services to schools for over 100 years. Continually investing in the services of the future, we’re proud to be part of FirstGroup America – the largest provider of safe, reliable and sustainable surface passenger transportation services in North America. Industry leader We safely operate more than one third of all contracted school buses in North America. Together our 50,000 school buses travel nearly 600 million miles per year — the equivalent of 1,200 round trips to the moon. We operate in around 550 locations throughout 38 U.S. states and 8 Canadian provinces. Innovation We were the first school bus company to utilize global positioning systems (GPS), so at any one time we know where all of our buses are and how fast they’re travelling. Passionate about safety, we’ve installed Safety Crossing Gates on the front of all of our school buses and use the Child Check-MateTM electronic reminder system to make sure no sleeping children remain inside a bus at the end of each route. Awards & recognition We won the Occupational Excellence Achievement Award from the National Safety Council two years in a row. Dedicated to safety, FirstGroup received the National Safety Council’s (NSC) Green Cross for Safety Medal - the highest award for safety in North America. Teamwork and trust It takes a diverse team of skilled professionals to provide a safe, effective and efficient student transportation system. From our school bus drivers and location managers to routers, dispatchers and fleet technician mechanics, the work we do every day makes a big impact on the daily lives of students, parents, local communities and school district partners. We’re very proud of our elite team of over 55,000 dedicated, caring and diverse professionals. And they are the #1 reason we’re trusted by over 1,400 school districts - more than any other provider. Everybody here plays their part in creating a positive school bus experience. Our culture We live and breathe our vision and values. They are embedded in our culture and drive our commitment to our customers and communities. Our culture fosters growth and promotes respect, reliability, responsibility and safety. And we recruit people who share these values and will work together to build strong and trusting partnerships in the communities we serve. Safety – Although our safety record is twice as safe as the industry average, we continually seek out opportunities to enhance our operational and safety initiatives. Learning – Through our learning culture that spans over 550 locations, we receive and share insight from our people to enhance our service now and in the future. Making a difference - By doing our job well, we make a positive impact on many lives – including the millions of students who travel with us every school day. Careers for all – We’re an Equal Opportunity Employer and an Employer of Choice. By consistently encouraging and supporting an open dialogue with our people and partners, we’re able to share new ideas and develop new ways to meet the needs of our customers and passengers. At First Student, you’ll feel empowered to serve your community. So join the team and start to make a difference. About us\r\nAn industry leader famous for our yellow school buses and service and safety excellence, we’ve provided student transportation services to schools for over 100 years. Continually investing in the services of the future, we’re proud to be part of FirstGroup America – the largest provider of safe, reliable and sustainable surface passenger transportation services in North America.\r\n\r\nIndustry leader\r\nWe safely operate more than one third of all contracted school buses in North America.\r\nTogether our 50,000 school buses travel nearly 600 million miles per year — the equivalent of 1,200 round trips to the moon.\r\nWe operate in around 550 locations throughout 38 U.S. states and 8 Canadian provinces.\r\n\r\nInnovation\r\nWe were the first school bus company to utilize global positioning systems (GPS), so at any one time we know where all of our buses are and how fast they’re travelling.\r\nPassionate about safety, we’ve installed Safety Crossing Gates on the front of all of our school buses and use the Child Check-MateTM electronic reminder system to make sure no sleeping children remain inside a bus at the end of each route.\r\n\r\nAwards & recognition\r\nWe won the Occupational Excellence Achievement Award from the National Safety Council two years in a row.\r\nDedicated to safety, FirstGroup received the National Safety Council’s (NSC) Green Cross for Safety Medal - the highest award for safety in North America.\r\n\r\nTeamwork and trust\r\nIt takes a diverse team of skilled professionals to provide a safe, effective and efficient student transportation system. From our school bus drivers and location managers to routers, dispatchers and fleet technician mechanics, the work we do every day makes a big impact on the daily lives of students, parents, local communities and school district partners.\r\n\r\nWe’re very proud of our elite team of over 55,000 dedicated, caring and diverse professionals. And they are the #1 reason we’re trusted by over 1,400 school districts - more than any other provider. Everybody here plays their part in creating a positive school bus experience.\r\n\r\nOur culture\r\nWe live and breathe our vision and values. They are embedded in our culture and drive our commitment to our customers and communities. Our culture fosters growth and promotes respect, reliability, responsibility and safety. And we recruit people who share these values and will work together to build strong and trusting partnerships in the communities we serve.\r\n\r\nSafety – Although our safety record is twice as safe as the industry average, we continually seek out opportunities to enhance our operational and safety initiatives.\r\nLearning – Through our learning culture that spans over 550 locations, we receive and share insight from our people to enhance our service now and in the future.\r\nMaking a difference - By doing our job well, we make a positive impact on many lives – including the millions of students who travel with us every school day.\r\nCareers for all – We’re an Equal Opportunity Employer and an Employer of Choice.\r\nBy consistently encouraging and supporting an open dialogue with our people and partners, we’re able to share new ideas and develop new ways to meet the needs of our customers and passengers. At First Student, you’ll feel empowered to serve your community. So join the team and start to make a difference.
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