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  • General Manager
    General Manager
    hace 5 horas
    $67000 anual
    Jornada completa
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Grill Cook
    Grill Cook
    hace 3 días
    $17.5–$18.5 por hora
    Jornada parcial
    Oceanside

    At Naya, we share Middle Eastern flavors that nourish, inspire, and connect us. Serving Middle Eastern goodness since 2008. Our mission has always been to provide authentic, fresh, and nutritious Middle Eastern meals that look great and taste amazing. Consistency is key to our success; we commit to delivering excellent service and quality to our customers in all of our locations, all day. Reports to: General Manager Location: Oceanside, NY ++How You'll Impact++ The Grill Cook makes an impact on the NAYA experience by ensuring that the BOH is being executed at the highest standards: all recipes are being produced to the NAYA specifications, equipment is all clean and maintained, workspace is meticulously clean, food prep and production timing ensures the highest quality of food, food safety checklist completed and, line tastings performed. ++Benefits of Working with NAYA!++ • Same day pay option available via Streamä, • Employee gift card program with OnARollä, • Vacation and Sick Pay, • Free meals every day, • Paid breaks, • Career growth opportunities, • Commuter pre-tax benefits, • Medical, Dental, Vision insurance, • Long-Term and Short-Term Disability Insurance, • Life Insurance ++What You'll Do++ • Manages the grill station from start to finish, Cooking and preparing food for consumption by the customer and employee meals, • Ensure that all food products have been prepared correctly before cooking and are to Naya's recipes and standards, • Check food quality throughout the day to ensure freshness, • Maintain appropriate portion-control and limit waste, • Complete shift work (prep, opening and closing checklists), as assigned, timely and thoroughly in accordance with standards, • Clean and stock station as assigned, by the start of each shift, • Clean equipment, as assigned, thoroughly and in a timely fashion, • Manage proper storing, rotations, and temperatures according to Health regulations, • Updates knowledge and skills by participating in staff training opportunities, • Informs manager on duty immediately of any DOH or OSHA/workplace safety violations, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely ++Who You Are++ • 2+ years of culinary experience, • The ability to lift at least 50 pounds on a regular basis., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Maintains a friendly, helpful and positive attitude always., • Polished personal presentation; Grooming meets Naya standards, as outlined by Employee Handbook, • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Adherence to company, state, and county sanitation standards., • Perform all other related and compatible duties as assigned by the Management team.

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