Associate Director-NS530101
hace 1 día
New York
Job Description JOB SUMMARY: Under the general supervision of the Vice President, the Associate Director will supervise and coordinates of activities of assigned staff. The Associate Director will support case managers work with tenant in permanent supported housing to continue living in the community with the appropriate wraparound services. The Associate Director will directly supervise the case managers to ensure all programmatic, operational, and client care services are up-to-standard to organizational values and funding sources. ESSENTIAL JOB FUNCTIONS: • Assists the Program Director and case management staff in providing quality clinical and crisis management services across the supported housing system, primarily through consultation and training., • Maintains a caseload of consumers, although primary services (counseling, service planning, apartment visits, etc.) are the responsibility of the case management staff., • Organizes and facilitates internal case conferences as needed, working with staff to design and implement person-centered, evidence-based interventions to resolve clinical/compliance issues, motivate consumers, and determine the disposition of cases., • Conducts weekly rental arrears meetings and high-risk meetings with the Health Connect team., • Ensure monthly chart audits are completed and reviewed., • Completes monthly rental arrears tracking and supportive housing tracking forms., • Reviews ICL’s referral list and conducts meetings with class members alongside Peer Specialists., • Send emails to admit and discharge class members to the ICL Hope Team., • Discharges class members in the CORE system., • Manages housing inventory, including coordination with landlords to return keys for de-leased or vacant units., • Ensures emergency preparedness plans are in place and regularly updated., • Attends external case conferences on behalf of the Program; participates in decision-making regarding discharge planning to/from SH programs, inpatient settings, detox/rehab programs, etc., • Participate in determining readiness for transition to supported housing, including helping staff identify- and address- skills training needs., • Immediately reports serious incidents, allegations of abuse, incidents or sensitive situations and complete incident reports to the Vice President., • Responsible for conducting clinical meetings to address clinical concerns.., • Review and evaluate recipients' progress about measurable goals described in treatment and care plans., • Interview recipients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program., • Intervene as an advocate for recipients or recipients to resolve emergency problems in crisis., • Modify treatment plans to comply with changes in recipient status., • Coordinate counseling efforts with mental health professionals and other health professionals such as doctors, nurses, and social workers., • Attend training sessions to increase knowledge and skills., • Plan and implement follow-up and aftercare programs for recipients to be discharged from treatment programs., • Review and evaluate recipients' progress about measurable goals described in treatment and care plans., • Interview recipients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program., • Intervene as an advocate for recipients or recipients to resolve emergency problems in crises., • Provide recipients or family members with information about addiction issues and available services and programs, making appropriate referrals when necessary., • Modify treatment plans to comply with changes in recipient status., • Coordinate counseling efforts with mental health professionals and other health professionals such as doctors, nurses, and social workers., • Attend training sessions to increase knowledge and skills., • Plan and implement follow-up and aftercare programs for recipients to be discharged from treatment programs., • Conduct chemical dependency program orientation sessions., • Counsel family members to assist them in understanding, dealing with, and supporting recipients or recipients, • Ability to coordinate activities of staff and integrate as part of a multidisciplinary team, • Ability to manage multiple projects, delegate tasks, and ensure completion of all tasks assigned and delegated, • Ability to manage resources, • Ability to solve problems effectively, • Ability to work with consumers/residents, families, and staff in a caring and respectful manner and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement, and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports accurately and timely., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports, and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently and to conform to all applicable safety and accountability measures, • Ability to be aware of other’s reactions and understand why they react the way they do, • Ability to actively look for ways to help people, be compassionate and hopeful, • Ability to talk to others to effectively convey information, • Ability to listen to what other people are saying and ask questions as appropriate, • Ability to identify the nature of problems and propose solutions, • Ability to report for work as scheduled consistently, • Ability to understand and adhere to internal and external laws, rules, and policies, • Knowledge of human behavior and performance, mental processes, and the assessment and treatment of behavioral and affective disorders, • Knowledge of group behavior and dynamics, societal trends and influence, cultures, history, migrations, ethnicity, religion, and other cultural dimensions of target recipients, • Knowledge of principles and processes involved in planning, coordination, and execution and of the principles and process of supervision, • Knowledge of principles and processes for providing services, including needs assessment techniques, quality service standards, alternative delivery systems, and consumer satisfaction evaluation techniques., • Knowledge of laws, legal codes, regulations, agency policies, etc., that govern the work of the program, • Ability to develop, evaluate, implement, and modify a case management plan, meeting all deadlines and productivity standards, • Ability to secure the cooperation of and work effectively with others Master’s degree in social work or Master in Mental Health Counseling. Plus a minimum of 3 years’ experience providing direct services to individuals with mental illness, supervisory level, and knowledge with individuals formerly homelessness. Valid NYS driver’s license preferred
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