Quality improvement specialist jobs in Uniondale, New YorkCreate job alerts

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a CORE Peer Specialist. Community Oriented Recovery and Empowerment (CORE) services is a program serving individuals living with severe and persistent mental illness. This program serves Medicaid HARP enrollees and works to assist individuals in reaching their recovery goals. Services provided include Psychosocial Rehabilitation, which incorporates education and employment goals, and Peer Support. There is an extensive and broad range of services that include but are not limited to the improvement of daily living skills, managing finances, obtaining or improving safe and affordable housing, furthering one’s education, obtaining employment, achieving personal recovery and/or resilience, improving family and interpersonal relationships, preventing social isolation, connecting with effective and comprehensive behavioral health and primary care, and full community integration. The CORE Services Certified Peer Specialist is responsible for delivering Peer Support as well as the other direct care services offered within the CORE program. The CORE Services Certified Peer Specialist is responsible for ensuring members receive person-centered, trauma-informed and culturally competent services with a rehabilitation and recovery focus in their homes or their community. This role is responsible for facilitating the utilization of natural resources and the enhancement of recovery-oriented principles with the intention to assist individuals with initiating recovery, maintaining health and wellness, and enhancing the quality of personal and family life for long-term recovery. Essential Duties & Responsibilities • Oversee and manage a caseload of members that are enrolled in the CORE services program, seeing them on a 1:1 basis as needed, wanted, and defined by an individualized service plan., • Help individuals work on goals such as community connectedness, development of natural resources, physical and mental health wellness, education, employment, self-help, and independent living skills., • Provide services in a person-centered, goal-oriented, trauma informed and culturally competent approach which includes advocacy, outreach and engagement, self-help tools, recovery supports, transitional supports, pre-crisis and crisis supports., • Assist in selecting and utilizing self-directed and evidence-based recovery tools, including but not limited to Wellness and Recovery Plans (WRAP) or Relapse Prevention Planning, with members to develop skills for long-term recovery., • Provide health coaching and recovery support, especially on issues of self-advocacy, wellness self-management, medication adherence, smoking cessation, entitlements, and daily living activities., • Assist with and coordinate transportation to appointments, including provision of travel training as needed., • Accompany members to behavioral health, medical and/or other appointments to support and facilitate engagement and follow through as needed., • Coordinate and communicate care planning with other providers of services., • Attend and participate in collaborative CORE team meetings., • Act as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services., • Maintain compliance with all New York State Office of Mental Health policies and procedures., • Maintain organized and accurate documents and client records using AWARDS - electronic health record (EHR) database., • Perform related duties as assigned by supervisor., • Produce comprehensive and descriptive progress notes with time, location, intervention and follow-up needed., • Document every service with strict deadlines, • Complete required extensive trainings and pass post-training test in the areas of psychosocial rehabilitation, trauma-informed care, person-centered care, motivational interviewing, substance use disorders, and mental health, • Provide Psychosocial Rehabilitation (PSR) services in accordance with the member’s individualized service plan, including skill-building interventions that promote recovery, independence, community integration, and improved functioning in daily living.Requirements: Education & Experience • High School Diploma or GED required; Bachelor’s degree preferred., • NYS Peer Certification (Provisional or Full Certification), OR NY Certified Peer Recovery Advocate (NYCRPA) Certification as well as maintaining this certification which is necessary to maintain active job status. If certification is not completed upon hire, peer certification must be obtained within six (6) months from the hire date., • Lived experience required: personal experience living with a disability, history of mental health challenge and/or substance abuse and willingness to draw upon this experience to serve as a role model to support the recovery goals of individuals served, • Bilingual Spanish preferred. Other Qualifications • Working knowledge of computer software and electronic health record systems, • Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards, • Knowledge of Medicaid, Social Security, and other entitlement systems, • Excellent interpersonal skills required, • Ability and willingness to regularly travel using public transportation throughout the boroughs and have flexibility in hourly/weekly schedule, • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external colleagues, • Excellent computer proficiency (MS Office – Word, Excel, and Outlook), • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service, • Ability to work independently and to conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Job DescriptionConfiguration & QC Specialist I ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. Configuration & QC Specialist IHybrid, Remote, or Office-Based | United States Help Advance Clinical Research Join ICON Central Laboratories and play a key role in supporting clinical trials that help bring innovative treatments to patients worldwide. As a Configuration & QC Specialist I, you'll help configure and validate clinical trial laboratory databases, ensuring accuracy, quality, and compliance while partnering with cross-functional teams in a collaborative, fast-paced environment. Location: This position may be hybrid, fully remote, or office-based depending on the selected candidate's location and business needs. Eastern Time Zone (EST) candidates are preferred. What you will be doing • Support the configuration and setup of clinical trial laboratory databases (LIMS)., • Perform quality control reviews to ensure data accuracy and compliance., • Investigate and resolve configuration discrepancies., • Partner with Project Managers, Setup Specialists, and Scientific Affairs teams., • Maintain accurate documentation and support project deliverables., • Contribute to continuous improvement initiatives. What You'll Bring • Strong attention to detail and analytical skills., • Excellent communication and organizational abilities., • Ability to manage multiple priorities in a fast-paced environment., • Proficiency with Microsoft Office, including Excel., • Ability to work independently and collaboratively. Preferred Qualifications • Experience in configuration, quality control, quality assurance, or data management., • Experience in healthcare, clinical research, or other regulated environments., • Familiarity with validation, documentation, and quality processes. Why ICON? At ICON, you'll be part of a global team dedicated to advancing clinical research and improving patient outcomes while enjoying flexibility, collaboration, and opportunities for professional growth. #LI-HD1 Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: • Competitive base salary and performance related incentives, • Health and wellbeing programmes including medical, dental, and vision coverage where applicable, • Retirement and pension plans, • Life assurance and disability coverage, • Employee assistance programmes and wellbeing resources, • Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Salary Range Are you a current ICON Employee? Please click here to apply

Job Description In the Quality Improvement Specialist role, you will be responsible for identifying, implementing, and managing cross-setting quality improvement strategies based within hospital, nursing home, home health, hospice, dialysis and physician practice settings. The Quality Improvement Specialist works with senior leadership, direct care and performance improvement professionals in these settings to ensure the implementation and ongoing internal monitoring of evidence-based interventions in a timely and effective manner. The Quality Improvement Specialist also works with professional health care organizations and community-based organizations to enlist their support as partners in improving transitions of care across the health care continuum. Collaborates with subject matter experts on topics such as infection prevention, (including COVID-19), immunizations and drug safety to carry out one-to-one quality improvement (QI), small group educational activities, learning action networks and resource development. Duties to include but not limited to: • Recruiting and engaging health care providers, community-based organizations, faith-based organizations, community centers, human service agencies, political leaders, business leaders, media, consultants, educational institutions and others in collaborative partnerships to identify opportunities to improve patient outcomes related to quality and efficiency., • Establishing and facilitating learning and action networks using in person meetings, teleconferences, and webinars., • Providing technical assistance to healthcare providers on root cause analysis research methods to define opportunities to improve outcomes of care and avoid harms., • Managing groups of providers by monitoring clinical outcomes and quality improvement measures to demonstrate sustainment of initiatives., • Monitoring closely the progress of provider intervention efforts and maintain a tracking system for the adopted interventions., • Ensuring internal reports and required documentation are completed and submitted on time., • Presenting results of interventions through meetings with internal and external customers (i.e., Government agencies, providers, IPRO management and staff) and through large group presentations at conferences and meetings, as requested., • Assessing the quality improvement training and information needs of clinicians, administrative, and ancillary staff and coordinate appropriate educational efforts., • Working closely with the data analysts in the design of reports required to monitor provider and department performance, making necessary adjustments in interventions and plans in response to findings., • Attending and participating in IPRO regional conferences, department meetings and professional education meetings., • Participating as an active member of HealthCare Quality Improvement (HCQIP) team and works to ensure that the department meets all the defined goals and deliverables in assigned contract(s). This position is office based at our Jericho, NY or Albany, NY office. QUALIFICATIONS: • Superior communication skills (verbal and written) with the ability to communicate quality improvement data and methods to health care providers and community stakeholders with varying technical and clinical backgrounds., • Knowledge of the principles and practices of health care quality improvement and community organizing. Experience with quality improvement research techniques and knowledge of disparities in the care of underserved populations., • Strong interpersonal skills with a proven record of developing productive relationships with health care provider staff, consumers and stakeholders., • Strong time management skills with the ability to multi-task and meet multiple deadlines., • Proven record of success in promoting improvement in community health quality and efficiency., • Ability to work independently with minimal supervision, as well as in a team environment., • Computer proficiency with a developed knowledge of Microsoft applications (Word, Excel, PowerPoint and Smartsheet)., • Ability to provide formal and informal presentations to internal staff and external customers., • Ability to travel to conduct various quality improvement intervention meetings, participate in regional IPRO conferences, attend project specific educational and/or collaboration meetings, and meetings with government agencies as required. EDUCATION & EXPERIENCE: • Bachelor’s degree in education, nursing, public administration, public policy, public health or degree in related healthcare field, OR RN with Associate’s degree required., • Two (2) years of experience working in health care quality improvement, required., • Certified Professional in Healthcare Quality (CPHQ) or other quality certification, preferred. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $75,000.00 – $80,000.00. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.

Job DescriptionSAP Master Data Solution Specialist Location: Long Island, NY Department: Information Technology Compensation: $145,000 – $160,000 base salary, plus comprehensive benefits Search type: Confidential retained search. Client identity is shared with qualified candidates. About the Company Our client is an established global manufacturer of high-performance RF and microwave components, modules and subsystems. With engineering, sales and manufacturing operations around the world and a broad international customer base, the company's products are built into systems across telecommunications, aerospace and defense, automotive, medical, scientific and industrial test and measurement markets. The Opportunity The company is adding a master data specialist to its SAP S/4HANA Cloud team. You will own the design and configuration of master data solutions and the governance that keeps them clean, so that finance, supply chain and sales processes run on data the business can trust. It's a role with broad reach: every module depends on what you build. What You'll Do • Lead and contribute to SAP S/4HANA Cloud implementation work, owning master data management configuration and best practices., • Apply the SAP Activate methodology across the discover, prepare, explore, realize, deploy and run phases., • Turn business requirements into functional specifications and solution designs for master data governance., • Configure material, customer, supplier, business partner and financial master data., • Ensure data consistency across MM, SD, FI and EWM., • Run workshops with business stakeholders and support user training and change management., • Support unit, integration and user acceptance testing., • Resolve complex issues, provide post-go-live support and drive continuous improvement., • Enforce data governance standards and policies across master data solutions., • Stay current on new S/4HANA capabilities and industry best practices.What You Bring, • Bachelor's degree in Information Technology, Business, Data Management or a related field., • 5+ years of SAP master data management implementation and support experience, including at least 2 years on SAP S/4HANA Cloud., • Hands-on experience with SAP Activate and Agile delivery., • Strong understanding of data quality, data governance and the master data lifecycle., • Ability to work across many stakeholders in a fast-moving environment., • Sharp analytical and problem-solving skills, with clear communication and presentation skills. Nice to have: SAP Fiori apps and embedded analytics; SAP master data or S/4HANA certification (highly desirable). You'll Thrive Here If You • Bring real energy and enthusiasm to your work., • Hold yourself to a high quality bar and keep looking for ways to improve., • Make sound, business-minded decisions., • Put internal and external customers first., • Own your results and your commitments., • Move with urgency without losing sight of the details., • Collaborate openly toward shared goals., • Lead with honesty, integrity and respect.Benefits Competitive salary and a comprehensive benefits package, including medical, dental and vision coverage, 401(k) with profit sharing, paid time off, and disability and life insurance. Qualifications listed are guidelines; the client may consider candidates outside them. Our client is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by federal, state or local law. Powered by JazzHR k9nn19m5H4

Job Description:\n\n \n \n \n \n \n \n \n \n \n \n OB/GYN Physician – Outpatient Prenatal Care & Gynecology\n Locations: Great Neck and Williston Park, Nassau County, New YorkEmployment Type: Full-TimeSchedule: Fixed recurring schedule divided between two Nassau County clinicsCompensation: $325,000–$375,000 annual base salary, plus productivity and quality incentiveClinical Setting: Outpatient obstetrics and gynecologyRoutine Labor-and-Delivery Call: Not required under the current position structureJoin True Health NY\n True Health NY is seeking a dependable, clinically strong and patient-centered OB/GYN physician to join our Nassau County women’s-health team.\n The physician will work under a defined recurring schedule divided between our Great Neck and Williston Park clinics. This is a structured two-site Nassau County position—not an open-ended float role across all True Health NY locations.\n The successful physician will provide comprehensive outpatient prenatal and gynecologic care, build and maintain stable patient panels, perform common office procedures and ensure timely follow-through on results, referrals and patient concerns.\n Both Nassau County clinics provide integrated access to OB/GYN, women’s-health clinicians, ultrasound, diagnostic services and centralized administrative support.\n This position is primarily outpatient. Routine labor-and-delivery call is not required under the current position structure. The physician will coordinate obstetric care with True Health NY’s separately established laborist and hospital coverage model through written clinical handoff protocols.\n Candidates interested in an expanded role involving hospital privileges, deliveries, gynecologic surgery or additional obstetric responsibilities may discuss that scope separately.Work Locations\n The physician will work at:\n Great Neck Clinic\n 833 Northern Boulevard, Suite 100\n Great Neck, New York 11021\n Williston Park Clinic\n 2 Hillside Avenue, Suite G\n Williston Park, New York 11596\n The expected starting schedule will generally include three clinical days at one Nassau County clinic and two clinical days at the other. The exact recurring schedule will be confirmed before employment begins.\n Routine coverage in Brooklyn or Fresh Meadows is not part of this position.Position Highlights\n \n \n Full-time outpatient OB/GYN position\n \n Fixed Nassau County schedule\n \n Great Neck and Williston Park locations only\n \n No routine labor-and-delivery call under the current structure\n \n Established women’s-health and prenatal patient demand\n \n Opportunity to build long-term patient panels\n \n Comprehensive outpatient prenatal and postpartum care\n \n General gynecology and preventive women’s health\n \n Procedure-ready outpatient clinics\n \n Access to ultrasound and diagnostic services\n \n Collaboration with OB/GYN physicians and women’s-health advanced-practice clinicians\n \n Dedicated medical-assistant and administrative support\n \n Centralized scheduling, referrals, authorizations and billing support\n \n eClinicalWorks electronic medical record\n \n Competitive guaranteed base salary\n \n Written productivity and quality incentive\n \n Potential sign-on and relocation assistance\n \n Opportunity for future clinical leadership and program development\n Clinical Responsibilities\n The OB/GYN Physician will:\n \n \n Provide comprehensive outpatient obstetric and gynecologic care.\n \n Conduct new and established gynecology visits.\n \n Provide annual well-woman examinations and preventive services.\n \n Provide cervical-cancer screening, including Pap and HPV testing.\n \n Provide preconception counseling and pregnancy-confirmation visits.\n \n Manage routine prenatal patients throughout pregnancy.\n \n Review prenatal laboratory testing, genetic screening and ultrasound findings.\n \n Recognize higher-risk pregnancy conditions and coordinate appropriate maternal-fetal medicine or specialty consultation.\n \n Provide postpartum examinations and ongoing follow-up.\n \n Provide contraception and family-planning counseling.\n \n Insert and remove intrauterine devices and contraceptive implants when trained and credentialed.\n \n Evaluate and manage abnormal uterine bleeding, pelvic pain, menstrual disorders, fibroids, ovarian cysts, vaginal infections, sexual-health concerns and menopausal symptoms.\n \n Evaluate fertility concerns and initiate appropriate testing or referral.\n \n Provide evidence-based menopause and bone-health management.\n \n Review and communicate laboratory, imaging, ultrasound and pathology findings promptly.\n \n Develop clear treatment, monitoring and follow-up plans.\n \n Maintain continuity through pregnancy, postpartum recovery and ongoing gynecologic care.\n \n Coordinate emergency, hospital or specialist escalation when clinically required.\n Office Procedures\n The physician should be competent in, or willing to develop proficiency in, common outpatient procedures including:\n \n \n Colposcopy\n \n Endometrial biopsy\n \n Cervical biopsy\n \n Vulvar biopsy\n \n IUD insertion and removal\n \n Contraceptive implant insertion and removal\n \n Incision and drainage of uncomplicated vulvar or Bartholin gland conditions\n \n Pessary fitting and management\n \n Other outpatient procedures consistent with the physician’s training, demonstrated competency and approved privileges\n \n Procedures may be performed only after the physician’s training, competency, credentialing and malpractice coverage have been verified.Prenatal and Hospital Coordination\n The physician will:\n \n \n Manage prenatal care safely and consistently in the outpatient setting.\n \n Identify complications requiring maternal-fetal medicine, emergency or hospital escalation.\n \n Follow established prenatal testing and follow-up protocols.\n \n Provide complete and timely handoff information to the laborist or hospital-based obstetric team.\n \n Document significant prenatal risks, unresolved findings, pending results and delivery-planning information.\n \n Respond appropriately to communications from laborists, hospitals and consulting clinicians.\n \n Review relevant hospital, delivery and discharge records.\n \n Provide timely postpartum follow-up.\n \n Maintain continuity between outpatient prenatal care, hospital care and postpartum recovery.\n \n Routine labor-and-delivery call is not part of this position unless an expanded scope is separately negotiated and documented.Two-Site Continuity Responsibilities\n Because the position serves two Nassau County clinics, the physician will be expected to:\n \n \n Maintain a consistent and predictable schedule at each location.\n \n Avoid unnecessary movement of established patients between locations.\n \n Support continuity by scheduling follow-up visits at the patient’s preferred or usual clinic whenever practical.\n \n Complete all clinical tasks regardless of which Nassau clinic generated the encounter.\n \n Maintain one integrated electronic inbox and results workflow.\n \n Coordinate cross-coverage with the Nassau County physician and advanced-practice team.\n \n Communicate schedule changes in advance.\n \n Avoid routine same-day travel between the two clinics unless operationally necessary and prearranged.\n Documentation and Patient Follow-Through\n The physician will be expected to:\n \n \n Complete encounter documentation accurately and within established practice timeframes.\n \n Enter required orders and charge-support information promptly.\n \n Review and act on laboratory, imaging, ultrasound and pathology findings.\n \n Communicate clinically significant results clearly and promptly.\n \n Respond appropriately to patient messages, refill requests and clinical escalations.\n \n Document referrals, follow-up instructions and care plans clearly.\n \n Maintain an organized clinical inbox without a persistent unresolved backlog.\n \n Ensure appropriate handoff and cross-coverage when unavailable.\n \n Close clinical care loops involving abnormal findings, referrals and follow-up testing.\n \n Comply with clinical, regulatory, payer and organizational requirements.\n Clinical Leadership and Collaboration\n The physician will:\n \n \n Collaborate with OB/GYN physicians, women’s-health nurse practitioners, certified nurse-midwives, sonographers, medical assistants and administrative staff.\n \n Provide appropriate clinical guidance to advanced-practice clinicians and staff within applicable law, credentialing and organizational policy.\n \n Promote respectful and effective teamwork across both Nassau County clinics.\n \n Participate in peer review, quality improvement, patient-safety and clinical-policy initiatives.\n \n Help develop efficient workflows that improve access without compromising safety or quality.\n \n Support a culture of accountability, responsiveness and patient-centered care.\n \n Represent True Health NY professionally in the Nassau County community.\n Performance Expectations\n True Health NY is seeking a physician who demonstrates:\n \n \n Reliable attendance and punctuality\n \n Consistent fulfillment of the agreed two-site schedule\n \n Timely chart completion\n \n Prompt review and communication of results\n \n Appropriate response to patient messages and medication requests\n \n Safe prenatal management and appropriate escalation\n \n Complete laborist and hospital handoffs\n \n Respectful communication with patients, clinicians and staff\n \n Responsible patient-panel growth\n \n Appropriate coding and documentation for personally performed services\n \n Efficient care without compromising quality or safety\n \n Willingness to participate in monthly performance and quality review\n \n Patient-volume expectations will be introduced through a structured onboarding ramp and adjusted for patient complexity, new-patient volume, prenatal visit mix, procedures and clinical quality.\n The position is not based on an inflexible visit count regardless of clinical circumstances.Required Qualifications\n \n \n Doctor of Medicine or Doctor of Osteopathic Medicine degree\n \n Completion of an accredited Obstetrics and Gynecology residency\n \n Board certified or board eligible in Obstetrics and Gynecology\n \n Active and unrestricted New York medical license, or clear eligibility to obtain one\n \n Current New York registration before beginning independent practice\n \n Active DEA registration, or eligibility to obtain one\n \n Current NPI and eligibility for Medicare, Medicaid and commercial-payer enrollment\n \n Eligibility for professional malpractice coverage\n \n Eligibility to participate in federal and state healthcare programs\n \n Demonstrated competency in outpatient prenatal and gynecologic care\n \n Strong clinical judgment and escalation practices\n \n Strong communication and documentation skills\n \n Ability to work consistently at both Nassau County locations\n \n Reliable transportation between Great Neck and Williston Park\n Preferred Qualifications\n \n \n Board certification in Obstetrics and Gynecology\n \n Two or more years of outpatient OB/GYN experience\n \n Experience managing a substantial prenatal patient panel\n \n Current competency in common outpatient gynecologic procedures\n \n Experience coordinating with laborists or hospital-based obstetric teams\n \n Experience working across two nearby outpatient locations\n \n Experience with Medicare, Medicaid and diverse community populations\n \n Experience with eClinicalWorks or a comparable electronic medical record\n \n Experience in a community-based or multisite medical practice\n \n Interest in quality improvement, protocol development or physician leadership\n \n Additional language skills relevant to the Nassau County patient population\n \n Highly qualified graduating residents and early-career physicians may be considered when they demonstrate strong clinical references, appropriate training and a clear commitment to outpatient obstetrics and gynecology.Compensation\n True Health NY expects to offer

Job Description:\n\nPOSITION SUMMARY The Quality Assurance Specialist is responsible for assisting in the development, implementation, monitoring, and evaluation of the Agency's Quality Assurance, Regulatory Compliance, Risk Management, and Continuous Quality Improvement programs to ensure services are delivered in accordance with OPWDD regulations, OMIG requirements, Medicaid standards, Agency policies and procedures, and all applicable federal and state regulations. The Quality Assurance Specialist conducts comprehensive audits, compliance reviews, program observations, record reviews, environmental assessments, and regulatory monitoring activities across Residential Services, Certified Day Habilitation, Day Habilitation Without Walls, Community Habilitation, Respite Services, Supported Employment (SEMP), Pre-Vocational Services, Nursing Services, Transportation, Maintenance, Human Resources, Records Management, and other Agency departments to evaluate operational performance, identify areas of regulatory risk, verify compliance, and promote high-quality, person-centered services. The Quality Assurance Specialist collaborates with Executive Leadership, program leadership, clinical departments, and interdisciplinary team members to identify compliance concerns, monitor corrective actions, provide technical assistance, support survey readiness, and promote continuous quality improvement throughout the Agency. The Quality Assurance Specialist conducts internal audits, unannounced program reviews, mock surveys, documentation reviews, environmental inspections, medication observations, active treatment observations, transportation reviews, and other quality monitoring activities to ensure individuals receive safe, effective, person-centered services while assisting departments in maintaining regulatory compliance, improving operational performance, reducing organizational risk, and achieving quality outcomes. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Employee must possess the ability to interact professionally and ethically with individuals receiving services, families, Agency leadership, supervisors, managers, Program Coordinators, Residential Managers, clinical professionals, Direct Support Professionals, regulatory agencies, community partners, and interdisciplinary team members while maintaining objectivity, professionalism, and confidentiality. Must possess comprehensive knowledge of OPWDD regulations, OMIG requirements, Medicaid standards, HIPAA, Corporate Compliance, Incident Management requirements, Quality Assurance principles, and all applicable federal and state regulations governing services for individuals with intellectual and developmental disabilities. Must possess knowledge of quality assurance methodologies, regulatory compliance, internal auditing, risk assessment, corrective action planning, root cause analysis, active treatment principles, person-centered planning, documentation standards, incident management, infection prevention, medication administration requirements, fire and life safety standards, emergency preparedness, environmental safety, and continuous quality improvement principles. Knowledge of Life Plans, Staff Action Plans, Behavior Support Plans, Plans of Nursing Services (PONS), PrecisionCare documentation, billing documentation, clinical records, and other OPWDD-required documentation is required. Ability to conduct comprehensive audits, documentation reviews, program observations, interviews, compliance assessments, mock surveys, environmental inspections, medication room reviews, transportation reviews, and regulatory monitoring activities while accurately identifying deficiencies, determining compliance risks, evaluating systemic concerns, and recommending corrective actions. Ability to prepare professional audit reports, exit conference summaries, corrective action recommendations, statistical reports, trend analyses, executive summaries, and other quality assurance documentation using objective, factual, and professional language. Ability to interpret and apply Agency policies, OPWDD regulations, OMIG requirements, Medicaid standards, and regulatory guidance while exercising sound judgment, maintaining confidentiality, prioritizing multiple assignments, meeting strict deadlines, and managing sensitive information. Ability to utilize Microsoft Office applications, PrecisionCare, electronic health records, audit software, databases, reporting systems, and other technology necessary to perform Quality Assurance, regulatory compliance, auditing, and reporting functions. Ability to communicate effectively both verbally and in writing, provide technical assistance and coaching, conduct exit conferences, present audit findings, educate staff regarding regulatory requirements, and establish collaborative working relationships with Agency leadership, program staff, regulatory agencies, and interdisciplinary team members. Ability to travel to all Agency locations, conduct field audits and unannounced program reviews, work flexible hours when necessary to complete evening or weekend observations, and perform duties necessary to support the Agency's Quality Assurance, Risk Management, Regulatory Compliance, and Continuous Quality Improvement programs. ESSENTIAL RESPONSIBILITIES Quality Assurance Program AdministrationWork collaboratively with Executive Leadership, the Director of Quality Assurance, Assistant Director of Quality Assurance, Program Leadership, clinical departments, and interdisciplinary team members to implement, monitor, and continuously improve the Agency's Quality Assurance, Regulatory Compliance, Risk Management, and Continuous Quality Improvement programs.Develop, review, revise, and maintain Quality Assurance audit tools, monitoring instruments, compliance checklists, survey tools, risk assessment tools, and quality review processes to ensure they remain consistent with current OPWDD regulations, OMIG requirements, Medicaid standards, Agency policies, best practices, and all applicable federal and state regulatory requirements.Monitor changes to OPWDD regulations, Administrative Memoranda (ADMs), guidance documents, survey protocols, Medicaid requirements, and Agency policies, and recommend revisions to Quality Assurance monitoring tools, audit instruments, and compliance review processes to maintain regulatory compliance.Assist in the development, implementation, and evaluation of Quality Assurance policies, standard operating procedures, audit methodologies, quality indicators, performance measures, and monitoring systems that promote regulatory compliance and continuous quality improvement.Identify operational, clinical, regulatory, and organizational risks through ongoing monitoring, auditing, data analysis, and program observations and communicate findings and recommendations to Quality Assurance leadership. Compliance Monitoring & Internal AuditsConduct comprehensive internal audits, compliance reviews, and operational assessments of Residential Services, Certified Day Habilitation, Day Habilitation Without Walls, Community Habilitation, Respite Services, Pre-Vocational Services, Supported Employment (SEMP), Nursing Services, Transportation, Maintenance, Records Management, Human Resources, and other Agency departments to evaluate compliance with applicable regulations and Agency standards.Conduct announced and unannounced quality assurance reviews, spot visits, mock surveys, environmental inspections, documentation reviews, and program observations to evaluate regulatory compliance, operational performance, and quality of services.Conduct routine observations of active treatment, person-centered service delivery, staff interactions, community integration activities, transportation services, meal services, medication administration, fire safety procedures, infection prevention practices, and other operational activities to verify services are delivered in accordance with Agency expectations and regulatory requirements.Review Life Plans, Staff Action Plans, Behavior Support Plans, Plans of Nursing Services (PONS), assessments, daily documentation, monthly progress notes, billing documentation, attendance records, PrecisionCare documentation, and other required records to verify accuracy, completeness, consistency, and regulatory compliance.Evaluate programs for compliance with OPWDD regulations, Medicaid requirements, HIPAA, Corporate Compliance standards, Agency policies, and accepted professional standards while identifying deficiencies, compliance risks, systemic concerns, and opportunities for quality improvement. Regulatory Compliance & Documentation ReviewReview individual records, clinical documentation, medical records, Life Plans, Staff Action Plans, Behavior Support Plans (BSPs), Plans of Nursing Services (PONS), assessments, monthly summaries, daily service documentation, billing records, attendance records, PrecisionCare documentation, and other required records to ensure compliance with OPWDD regulations, Medicaid requirements, Agency policies, and documentation standards.Verify documentation is accurate, complete, timely, person-centered, internally consistent, and supports services delivered while identifying deficiencies, omissions, conflicting information, and documentation trends requiring corrective action.Evaluate implementation of Life Plans, Staff Action Plans, Behavior Support Plans, Plans of Nursing Services, safeguards, Levels of Supervision, active treatment requirements, and other individual service plans to ensure services are implemented consistently and in accordance with regulatory requirements and each individual's assessed needs.Conduct documentation reviews to verify required assessments, evaluations, physician orders, nursing documentation, behavior documentation, habilitation records, employment records, community service documentation, and other required records are maintained, current, and compliant with applicable regulations and Agency standards.Monitor compliance with medication administration practices, delegated nursing activities, infection prevention procedures, health and safety requirements, emergency preparedness standards, fire safety regulations, environmental safety standards, transportation requirements, and other operational safeguards through observations, documentation reviews, and quality assurance monitoring activities.Review PrecisionCare documentation, electronic health records, incident documentation, physician orders, appointment tracking, medication records, assessments, alerts, and other electronic documentation to ensure information is accurate, current, complete, and consistent throughout the individual's record.Monitor compliance with incident reporting requirements, abuse prevention procedures, regulatory notifications, investigation recommendations, corrective action implementation, and other Quality Assurance activities while communicating identified concerns to the Director of Quality Assurance and appropriate Agency leadership.Review program operations to verify individuals receive services consistent with approved program descriptions, habilitation objectives, staffing requirements, Levels of Supervision, person-centered practices, active treatment principles, and Agency standards of care. Survey Readiness & Corrective Action MonitoringConduct comprehensive mock surveys, survey readiness reviews, focused compliance reviews, and pre-survey assessments to evaluate program readiness, identify regulatory deficiencies, and prepare departments for OPWDD surveys, certifications, audits, and other regulatory inspections.Prepare professional audit reports, compliance summaries, deficiency reports, exit conference documentation, corrective action recommendations, and quality improvement reports that clearly identify findings, applicable regulations, compliance risks, recommended corrective actions, and opportunities for operational improvement.Conduct exit conferences with Program Leadership and department management to review audit findings, discuss regulatory deficiencies, provide technical assistance, clarify compliance expectations, establish corrective action timelines, and answer questions regarding regulatory requirements and Agency expectations.Monitor corrective action plans to ensure deficiencies are addressed within established timeframes, corrective measures are effectively implemented, supporting documentation is maintained, and corrective actions remain compliant with regulatory and Agency requirements.Conduct follow-up audits, verification reviews, and compliance monitoring activities to validate corrective actions have been successfully implemented, deficiencies have been resolved, and sustained regulatory compliance has been achieved.Identify repeat deficiencies, recurring compliance concerns, ineffective corrective actions, operational trends, and systemic issues requiring additional intervention, and communicate findings and recommendations to the Director of Quality Assurance and Agency leadership.Evaluate audit findings to determine whether deficiencies represent isolated events, repeated occurrences, systemic failures, pervasive compliance concerns, or conditions that create an immediate threat to the health, safety, welfare, rights, dignity, or continuity of services for individuals receiving supports.Escalate significant compliance concerns, high-risk findings, systemic deficiencies, and immediate health and safety concerns to the Director of Quality Assurance while assisting with the development, implementation, monitoring, and verification of corrective action strategies designed to improve regulatory compliance and operational performance. Quality Improvement, Risk Management & Technical AssistanceIdentify operational, clinical, environmental, documentation, and regulatory risks through audits, observations, data analysis, interviews, and compliance reviews, and communicate findings and recommendations to the Director of Quality Assurance and appropriate leadership.Analyze audit findings, incident trends, corrective action outcomes, survey results, and quality indicators to identify recurring deficiencies, systemic concerns, organizational risks, and opportunities for continuous quality improvement.Assist in the development, implementation, monitoring, and evaluation of quality improvement initiatives, performance improvement projects, regulatory compliance strategies, and best practices designed to improve service quality, operational performance, and regulatory compliance.Provide technical assistance, coaching, and regulatory guidance to Program Leadership, supervisors, clinical staff, and Direct Support Professionals regarding OPWDD regulations, Agency policies, documentation standards, person-centered practices, active treatment, and quality assurance expectations.Educate program leadership and staff on identified audit findings, regulatory deficiencies, coEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job DescriptionSAP Finance (FICO) Solution Specialist Location: Long Island, NY Department: Information Technology Compensation: $145,000 – $160,000 base salary, plus comprehensive benefits Search type: Confidential retained search. Client identity is shared with qualified candidates. About the Company Our client is an established global manufacturer of high-performance RF and microwave components, modules and subsystems. With engineering, sales and manufacturing operations around the world and a broad international customer base, the company's products are built into systems across telecommunications, aerospace and defense, automotive, medical, scientific and industrial test and measurement markets. The Opportunity The company is adding an SAP FICO specialist to its SAP S/4HANA Cloud team. You will design, configure and optimize the finance and controlling solutions that run a global manufacturing business, working side by side with finance stakeholders and fellow SAP specialists. If you want to shape a modern S/4HANA Cloud finance landscape rather than maintain a legacy one, this is that role. What You'll Do • Lead and contribute to SAP S/4HANA Cloud implementation work, owning FICO configuration and best practices., • Gather business requirements and turn them into functional specifications and solution designs., • Configure core Finance: General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting and financial close., • Configure Controlling, including cost center and profit center accounting and product costing., • Ensure clean integration with MM, SD and other modules for true end-to-end processes., • Run workshops with finance stakeholders and support user training and change management., • Support unit, integration and user acceptance testing., • Resolve complex issues, provide post-go-live support and drive continuous improvement., • Stay current on new S/4HANA capabilities and industry best practices.What You Bring, • Bachelor's degree in Finance, Accounting, Information Technology, Business or a related field., • 5+ years of SAP FICO implementation and support experience, including at least 2 years on SAP S/4HANA Cloud., • Strong command of financial accounting, tax compliance, financial reporting and period-end close., • Ability to work across many stakeholders in a fast-moving environment., • Sharp analytical and problem-solving skills, with clear communication and presentation skills. Nice to have: SAP Activate methodology experience; SAP Fiori apps and embedded analytics; SAP FICO or S/4HANA certification (highly desirable). You'll Thrive Here If You • Bring real energy and enthusiasm to your work., • Hold yourself to a high quality bar and keep looking for ways to improve., • Make sound, business-minded decisions., • Put internal and external customers first., • Own your results and your commitments., • Move with urgency without losing sight of the details., • Collaborate openly toward shared goals., • Lead with honesty, integrity and respect.Why This Role, • Hands-on work on a current SAP S/4HANA Cloud program alongside an experienced team., • Competitive salary and a comprehensive benefits package, including medical, dental and vision coverage, 401(k) with profit sharing, and paid time off., • Ongoing career development and learning., • A collaborative, innovative culture. Qualifications listed are guidelines; the client may consider candidates outside them. Our client is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by federal, state or local law. Powered by JazzHR sJZa2iNYh5

Job DescriptionVendor Relations & Contract Negotiation Specialist Who We Are Waste Solution Services (WSS) helps multifamily and commercial portfolios lower and stabilize waste spend. We act as dedicated advocates, bridging the gap between clients and haulers to audit invoices, optimize contracts, right-size service, and manage vendor issues. Title: Vendor Relations & Contract Negotiation Specialist Compensation: $55,000–$65,000 annually, depending on experience Location: Lawrence, NY — In-Office Job Type: Full-Time, Salaried Non-Exempt The Role (What You’ll Do) Waste Solution Services (WSS) is seeking a highly detail-oriented and driven professional to lead waste contract negotiations, strengthen vendor relationships, and support day-to-day operational needs. This role focuses on negotiating and managing waste service agreements while building and maintaining strong partnerships with vendors. The successful candidate will work across internal teams to secure competitive pricing, favorable contract terms, and reliable service while ensuring agreements meet operational requirements. The ideal candidate thrives in a fast-paced environment, manages multiple priorities effectively, and is comfortable balancing contract negotiations with hands-on operational responsibilities. They will bring strong organizational skills, sound judgment, and a proactive, solutions-driven approach to vendor management. Core Responsibilities Contract Negotiation & Management Lead negotiations for waste and recycling service contracts to secure competitive pricing, favorable terms, and service quality. Review service agreements and pricing structures to identify opportunities for cost savings and improved value. Coordinate contract details and requirements with internal stakeholders. Track negotiations, contract updates, and outstanding items to ensure timely completion. Vendor Relations & Relationship Management Develop and maintain strong relationships with waste vendors and service providers. Communicate with vendors regarding pricing, service expectations, contract terms, and operational needs. Address vendor concerns and work collaboratively to resolve issues. Follow up on vendor commitments to ensure agreed-upon terms and service expectations are met. Build productive vendor partnerships while advocating for WSS and its clients. Operational Coordination Coordinate across internal teams to ensure service expectations and operational needs are met. Support the resolution of vendor-related service issues and contract questions. Manage multiple requests simultaneously while maintaining accuracy and meeting deadlines. Provide additional operational and administrative support as business needs arise. Problem-Solving & Process Improvement Identify opportunities to improve contract negotiation processes and vendor management workflows. Investigate pricing, service, and contract-related concerns and coordinate appropriate resolutions. Maintain organized documentation and ensure consistent follow-through on outstanding matters. Recommend practical solutions that improve efficiency, vendor performance, and service quality. Requirements Strong negotiation skills, with a proven ability to manage contracts and vendor relationships. Exceptional attention to detail and organizational skills. Ability to manage multiple responsibilities and meet tight deadlines. Strong problem-solving skills and the ability to handle customer service issues effectively. Excellent written and verbal communication skills. Strong interpersonal skills and the ability to build productive relationships with vendors and internal stakeholders. Ability to work under pressure and adapt to shifting priorities. Proactive, solutions-driven mindset with strong follow-through. Ability to work full-time in an in-office environment in Lawrence, NY. Preferred Experience Experience in contract negotiation, vendor relations, procurement, or contract administration. Experience in waste management, recycling, facilities services, or other B2B service-oriented industries. Familiarity with service agreements, pricing structures, and vendor performance management. Experience coordinating across multiple departments in a fast-paced business environment. Demonstrated success negotiating favorable terms, resolving vendor issues, or improving operational processes. Notice: WSS does not accept unsolicited contact from recruiters, agencies, or third-party vendors. Applicants must complete the official application to be considered. Direct emails or phone calls to the Company will not be accepted and may result in disqualification from consideration. Powered by JazzHR vIAPc49v9i

Job Description Location: Long Island, NY Department: Operations Compensation: $145,000 – $160,000 base salary, plus comprehensive benefits Search type: Confidential retained search. Client identity is shared with qualified candidates. About the Company Our client is an established global manufacturer of high-performance RF and microwave components, modules and subsystems. With engineering, sales and manufacturing operations around the world and a broad international customer base, the company's products are built into systems across telecommunications, aerospace and defense, automotive, medical, scientific and industrial test and measurement markets. The Opportunity The company is adding an SAP MM specialist to its SAP S/4HANA Cloud team. You will design, configure and optimize the procurement and inventory solutions behind a global manufacturing supply chain, partnering closely with operations and purchasing teams and with fellow SAP specialists in finance and master data. What You'll Do • Lead and contribute to SAP S/4HANA Cloud implementation work, owning MM configuration and best practices., • Apply the SAP Activate methodology across the discover, prepare, explore, realize, deploy and run phases., • Gather business requirements and turn them into functional specifications and solution designs., • Configure procurement, inventory management, vendor evaluation, material valuation and invoice verification., • Ensure clean integration with FI, SD and PP for true end-to-end processes., • Run workshops with business stakeholders and support user training and change management., • Support unit, integration and user acceptance testing., • Resolve complex issues, provide post-go-live support and drive continuous improvement., • Stay current on new S/4HANA capabilities and industry best practices.What You Bring, • Bachelor's degree in Supply Chain Management, Information Technology, Business or a related field., • 5+ years of SAP MM implementation and support experience, including at least 2 years on SAP S/4HANA Cloud., • Hands-on experience with SAP Activate and Agile delivery., • Strong understanding of procurement, inventory control, materials planning and supplier management., • Ability to work across many stakeholders in a fast-moving environment., • Sharp analytical and problem-solving skills, with clear communication and presentation skills. Nice to have: SAP Fiori apps and embedded analytics; SAP MM or S/4HANA certification (highly desirable). You'll Thrive Here If You • Bring real energy and enthusiasm to your work., • Hold yourself to a high quality bar and keep looking for ways to improve., • Make sound, business-minded decisions., • Put internal and external customers first., • Own your results and your commitments., • Move with urgency without losing sight of the details., • Collaborate openly toward shared goals., • Lead with honesty, integrity and respect.Benefits Competitive salary and a comprehensive benefits package, including medical, dental and vision coverage, 401(k) with profit sharing, paid time off, and disability and life insurance. Powered by JazzHR sCY8rkrygM

Job Description Salary: $45.00 Hourly New York Edge (NYE) is the largest provider of school-based afterschool and summer programming in New York City, serving thousands of students annually across all five boroughs and Long Island. Our mission is to help young people discover their potential by providing programs that support academic achievement, social-emotional development, and leadership growth. Through deep partnerships with schools, communities, and city agencies, we deliver high-quality experiences that address the needs of the whole child and build pathways to lifelong success. NYE also serves as a leading Community-Based Organization (CBO) in the NYC Community Schools initiative, partnering with school leadership to coordinate integrated supports, including expanded learning, family engagement, and wellness services, to ensure students and families have access to comprehensive school-based resources. Work Schedule: This role offers flexible scheduling within the New York Edge Afterschool Program hours, Monday through Friday, 2:30 pm to 6:30 pm. Hours are capped at 10-20 hours per week, with the specific weekly schedule determined by program needs and staff availability. THE OPPORTUNITY The Content Specialist is a site-based program quality and instructional coaching role responsible for supporting the implementation of program content and ensuring alignment with DYCD, New York Edge, and site expectations. Working under the supervision of the Afterschool Program Director and in partnership with the Curriculum Instructional Technology (CIT) team, the Content Specialist provides coaching, training, observation, and professional development to program staff to promote high-quality programming. Content Specialists may be assigned to up to three COMPASS program sites within a regional portfolio and are required to provide a minimum of nine hours of service per week. Responsibilities include observing activities, coaching staff, reviewing lesson plans, delivering professional development, and fostering a culture of continuous improvement. The role receives ongoing training and support from both the Afterschool Program Director and the CIT team and is part of a citywide network dedicated to ensuring all New York Edge students have access to high-quality learning experiences. RESPONSIBILITIES Conduct Learning Walks, classroom observations, and instructional coaching to support high-quality programming and staff development. Provide feedback, model effective instructional practices, and support staff in creating engaging, inclusive, and youth-centered learning experiences. Conduct formal and informal observations using NYE and DYCD-aligned tools; facilitate pre- and post-observation meetings; maintain coaching records; and complete required observation reports. Review lesson plans and support staff in implementing NYE-approved curricula and utilizing curriculum resources effectively. Deliver and support professional development activities based on program needs and observation data. Assist with the recruitment, interview, selection, and onboarding of instructional staff. Monitor program quality, curriculum implementation, staff performance, and student engagement; communicate concerns and recommendations to site leadership and the Curriculum and Instruction Department. Attend required meetings, trainings, and professional development sessions and submit all required reports and deliverables by established deadlines. REQUIRED QUALIFICATIONS Bachelor's degree in Education, a relevant content area, Youth Development, or a related field. Minimum of three years of experience teaching, facilitating, or supporting K-8 students in educational, afterschool, or youth development settings. Demonstrated ability to provide constructive, strengths-based coaching and feedback. Knowledge of culturally responsive instructional practices and youth-centered facilitation. Strong organizational, communication, and documentation skills. PREFERRED Experience with instructional coaching, teacher mentoring, or adult professional development. Familiarity with DYCD/COMPASS observation and quality assessment frameworks. Experience in afterschool or youth development programs. Proficiency with Salesforce and Google Workspace (Docs, Sheets, Forms, and Slides). COMPETENCIES Instructional knowledge and understanding of effective teaching and facilitation practices in K-8 settings. Commitment to developing others through coaching, observation, feedback, and modeling. Ability to build collaborative relationships with program staff, site leadership, and Curriculum and Instruction partners. Strong written and verbal communication skills, including the ability to deliver constructive and motivating feedback. Excellent organization, time management, and follow-through in a multi-site environment. Commitment to culturally responsive, equitable, and inclusive practices for all students. WHAT WE OFFER New York Edge offers competitive compensation, a collaborative and mission-driven work environment, and structured professional development opportunities. Content Specialists receive ongoing coaching and support from program leadership and become part of a growing network of instructional professionals dedicated to expanding access to high-quality afterschool programming across New York City.

Location: Jericho, NY or Manhattan, NY Work Arrangement: Hybrid – 4 days onsite / 1 day remote About the Role 1-800-FLOWERS.COM, Inc. is seeking a Customer Experience Quality & Insights Specialist to join our Customer Experience team. This role is ideal for someone who enjoys working with data, identifying trends, understanding what drives customer experiences, and translating findings into meaningful business insights and recommendations. Unlike a traditional Quality Analyst position, this role has a strong emphasis on business analytics and Voice of the Customer (VoC) while also supporting quality operations, customer satisfaction measurement, AI-enabled quality tools, and cross-functional initiatives. You’ll work closely with Operations, Product, Technology, external business partners, and other stakeholders to better understand customer experience performance and identify opportunities for continuous improvement. What You’ll Do • Analyze customer experience data, Voice of the Customer feedback, and operational metrics to identify trends, performance drivers, and opportunities for improvement., • Translate data and findings into clear, actionable recommendations for business partners and leadership., • Monitor customer satisfaction (CSAT) and other customer experience measures to identify emerging trends and areas of opportunity., • Evaluate customer interactions across voice, chat, messaging, and digital channels using AI-enabled and manual quality evaluation methods., • Support the administration, validation, and ongoing optimization of AI-enabled quality evaluation tools., • Validate AI evaluations, prompts, scoring logic, and performance to help ensure accuracy and consistency., • Conduct quality spot checks, dispute reviews, Audit the Auditor activities, and escalations as needed., • Develop and maintain reporting, dashboards, and insights used to support business reviews and decision-making., • Support Voice of the Customer programs and customer survey administration, including survey logic, deployments, enhancements, and governance., • Participate in calibration sessions to promote consistency across quality evaluations and business partners., • Partner with Operations, Technology, vendors, and external BPO partners on quality and customer experience initiatives., • Support quality governance, compliance activities, and continuous improvement efforts., • Communicate customer experience, quality, and VoC findings clearly to stakeholders and leadership. What We’re Looking For • 2+ years of experience in Business Analytics, Customer Experience, Contact Center Operations, Quality Assurance, Quality Operations, or a related area preferred., • Strong analytical and problem-solving skills with the ability to interpret data, identify trends and understand performance drivers., • Ability to translate data into clear insights, recommendations, and business actions., • Excellent written and verbal communication skills., • Strong organizational skills with the ability to manage multiple priorities., • Advanced proficiency with Microsoft Office 365, particularly Excel., • Collaborative approach and ability to work effectively across teams and business functions., • Associate degree or equivalent combination of education and relevant experience. Preferred Experience Experience in one or more of the following areas is a plus: • Voice of the Customer (VoC) programs and analytics, • Customer satisfaction (CSAT) measurement, • AI-enabled quality evaluation platforms, • Sprinklr, • Microsoft Dynamics 365, • Qualtrics, • Decagon or similar customer experience/AI platforms, • Contact center or customer experience operations, • Business Process Outsourcing (BPO) or outsourced contact center environments, • Quality calibration and governance, • Survey administration and reporting, • Operational or business analytics Who Will Thrive in This Role We’re looking for someone who is analytical, curious, collaborative, and comfortable digging into data to understand the story behind the numbers. You should enjoy identifying trends, asking thoughtful questions, communicating findings clearly, and partnering with others to improve the overall customer experience. Candidates with varying levels of relevant experience are encouraged to apply. We’re especially interested in individuals who demonstrate strong analytical capabilities, communication skills, and the ability to learn and grow within an evolving customer experience environment. The expected hourly pay for this position is $28.00 per hour. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law. To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service. Benefits may include*: • Medical, dental, vision, life, and disability insurance for the associate and eligible dependents, • Flexible Spending Account (FSA), • Health Savings Account (HSA), • 401(k) retirement savings program, • Mental health resources and Employee Assistance Program (EAP), • Paid vacation time (accrued based on hours worked and tenure), • Paid company holidays, • Employee discount across our family of brands, • Potential eligibility for annual merit-based compensation increases, where applicable *Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.

About The Job GOAT USA is seeking an experienced and visionary Design Director to lead the creative direction and continued evolution of our apparel collections. This senior leadership role will shape the overarching design vision while leading, mentoring, and developing a talented Design team to bring fresh ideas and successful products to life. The ideal candidate combines a strong creative point of view with a deep understanding of the apparel market, using consumer insights, sales performance, and emerging trends to guide product direction and identify opportunities for growth. The Design Director will foster creativity across the team, challenge and elevate design thinking, and provide the leadership needed to ensure each collection feels distinctly GOAT USA while continuing to move the brand forward. Job Title Design Director Job Purpose The Design Director provides strategic leadership for GOAT USA's Design department, shaping the long-term creative vision while fostering an environment where designers can learn, grow, and produce innovative, commercially successful products. This role is responsible for building and developing a high-performing creative team, using market insights and business performance to influence design strategy, and ensuring the brand continues to evolve while remaining true to its identity. The Design Director oversees the creative process from seasonal planning through final product approval, ensuring every collection reflects GOAT USA’s brand identity, customer needs, and business objectives. Duties & Responsibilities • Establish and communicate the overall creative vision and seasonal direction across all apparel categories., • Guide the development of seasonal concepts, color stories, silhouettes, graphics, and product assortments while encouraging the design team to contribute creative ideas and concepts., • Lead, mentor, and develop the Design team by providing creative direction, coaching, constructive feedback, and ongoing professional development., • Manage the Design team's workflow, ensuring design milestones are completed on schedule to support product development and production timelines., • Research and analyze fashion trends, consumer insights, runway collections, cultural influences, competitive brands, and GOAT USA sales performance to identify opportunities for future product direction., • Analyze seasonal sales performance to identify successful products and areas for improvement, incorporating findings into future collections., • Partner closely with Merchandising to develop seasonal line plans that align with customer demand, merchandising strategies, and business objectives., • Collaborate cross-functionally with Product Development, Production, Marketing, and Merchandising to ensure collections balance creativity, production feasibility, cost objectives, and brand consistency., • Partner with the Fabric, Trim & Color Specialist to identify fabrics, trims, and materials that support seasonal concepts and product innovation., • Lead the design portion of garment fittings by providing direction on aesthetic improvements, garment construction, silhouette, proportion, and overall product appearance., • Review and approve product designs, graphics, prints, colorways, and seasonal assortments before production., • Direct the creation of technical sketches, design specifications, artwork packages, and presentation materials to support seasonal development., • Lead seasonal line reviews, concept presentations, and design critiques with internal stakeholders and executive leadership., • Maintain GOAT USA's brand DNA across all apparel categories, ensuring every product reflects the company's identity and creative vision., • Drive innovation by introducing new product concepts, silhouettes, graphics, embellishment techniques, and design approaches that strengthen the brand and customer experience., • Manage multiple seasonal initiatives simultaneously while maintaining exceptional quality, organization, and execution., • Form and moderate product focus groups to gather consumer feedback and insights that inform product design, development, and future collections. Requirements • Bachelor's degree in Fashion Design, Apparel Design, or a related field., • PLM experience is preferred., • Knowledge in Clo and Browzwear 3D Design software is preferred., • 10+ years of apparel design experience, with at least 3–5 years in a leadership role., • Experience leading, mentoring, and developing creative teams., • Extensive knowledge of apparel construction, patternmaking, fit, fabrics, trims, color development, and print techniques., • Strong understanding of trend forecasting and translating trends into commercially successful products., • Proficiency in Adobe Suite including Adobe Illustrator, Photoshop, and relevant tools, • Excellent verbal and written communication skills., • Strong communication, leadership and team management skills, • Excellent organizational and time management skills., • Exceptional interpersonal and conflict-resolution skills., • Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.), • Ability to communicate effectively in English, • Full-Time, exempt., • Normal working hours are from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends., • Location: Fully in-person. Plainview, NY. ABOUT US GOAT USA is an American casual lifestyle brand built on confidence, connection, and passion. Founded on Long Island in 2016, the brand was created by showing up, building real relationships, and earning trust through everyday interactions. What started in a basement has grown into a nationwide presence, shaped by a commitment to authenticity and a customer-first experience. We design classic, go-to pieces that balance comfort and style, with collections that evolve through fabric, texture, and fit. Each piece is made to feel natural, versatile, and part of everyday life. Our growth is driven by meaningful connections—through live event across the country, our e-commerce platform, brick-and-mortar stores, and partnerships with leading retailers. With a team of over 150 employees and more than 365 live events annually, we continue to expand while staying rooted in community. At the center of it all is Chuck the GOAT, a symbol of self-belief, positivity, and showing up as the greatest version of yourself. Please visit our Instagram at @goatusa and our website, _ for a better understanding of the brand, product line, and founder’s story. Ordinary people do extraordinary things. Full Time U.S. Employee Benefits Include • Paid vacation and sick time, • Health Insurance, • 401(k), • DCA/ FSA account, • Employee discount, • And more Life at GOAT USA Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community! COMPENSATION The salary for this role is $150,000 annually. The salary offered will take into account a number of factors, including the applicant job-related knowledge, skills, and experience, among other factors. A bonus may be included as part of the compensation package offer. Equal Employment Opportunity Statement GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.

Job Description Key Responsibilities: · Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards. · Develop and enforce quality assurance protocols. · Monitor performance and drive continuous improvement. · Oversee warehouse activities for consistency and reliability. · Conduct daily control meetings and performance reviews. · Recruit qualified DSPs and provide onboarding. · Design training to improve service quality. · Oversee regional fleet operations, task distribution, and cost control. · Continuously optimize collection models and processes. · Coordinate with internal teams and external partners. · Handle daily operations and emergency responses. Requirements · Bachelor’s degree or equivalent, bilingual Mandarin required. · Experience in last-mile or 3PL warehousing and logistics related preferred but not required. · Strong leadership, analytical, and decision-making skills. · Able to perform under pressure in fast-paced environments. Ready to be part of a growing, innovative team? Explore our current job openings and apply today! We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach Benefits · $20 - $25 for Specialist · 7 PTO days · 5 Paid Sick Leave Days · 6 Paid Holidays · 401K 100% Matching up to 2% · 50% Medical insurance, 100% Dental and Vision Insurance

Job DescriptionDescription: The Academy Charter Schools offers an exceptional interdisciplinary curriculum in a technology rich environment that challenges students to explore connections across subjects and use experiential learning to bridge the gaps between theory and practice. The Academy’s focus on character development and community service cultivates a student body poised to be active, engaged and responsible members of the community. The mission of the library media program is to ensure that students are effective users of ideas and information. The Library Media Specialist (LMS) is responsible for working collaboratively with the School Administration to develop and coordinate library and educational technology programs that supports the curriculum. The Library Media Specialist interacts daily with students, teachers, administrators, and other district staff. They supervise and manage the school library/media center by developing and maintaining a media center collection rich in both print and non-print material. They will also provide services and resources that allow students to develop skills in locating, evaluating, synthesizing, and using information to solve problems. The Library Media Specialist will serve as teacher, materials expert, technology expert, and curriculum adviser to ensure that library/media center is integrated into the instructional programs of the school. Essential Functions • Work collaboratively with colleagues and administration to establish evidence-based, measurable goals driven by the school improvement plan, and to assist with evaluating the effectiveness and quality of the school library program., • Ensure the effective integration of the American Association of School Librarians' learning standards through the use of coaching and cooperative teaching methods., • Serve as an advocate for the school's library programs and services by utilizing a variety of communication and technology tools., • Participate in professional growth activities that result in enhanced knowledge of best practices in school library programs., • Collaborate with staff to select, implement, and adapt information literacy skills in support of curriculum across all content areas., • Implement and manage all library resources., • Ensure equitable and ethical use of information., • Teach students to follow an inquiry process as they ask questions, evaluate and collect information from multiple sources to construct understanding by thinking critically., • Encourage the use of instructional technology to engage students and to improve learning., • Provide 24/7 access to digital information resources for the entire learning community. Pay Transparency: The salary range for this role is $62,500 - $85,000. Base pay offered may vary within the posted range based on several factors, including but not limited to education, job-related knowledge, skills, experience, and location. The Academy is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. Requirements: EDUCATION AND EXPERIENCE • Bachelor’s Degree in Library Science or related subject required; Master’s Degree preferred, • Library Media Specialist Certification preferred., • Previous experience in a High School setting preferred.

Family Nurse Practitioner, Community Health Primary Care Location: Freeport, NY (On-site) Job Type: Full-time, Direct Hire Schedule: Monday to Friday, day shift Pay: $128,000 to $145,000 per year Deliver comprehensive primary care to adults and children at a community health center with fixed daytime hours and up to $50,000+ in loan repayment eligibility. Must-Haves • MSN with a Family Nurse Practitioner concentration from an accredited program, • Active, unrestricted New York State FNP license, • Current Healthcare Provider CPR/AED certification, • Proficiency with EMR software and Microsoft Office, • Knowledge of Medicare, Medicaid, and third-party billing requirements, • Strong communication and organizational skills What You’ll Do • Provide primary care and physical exams for pediatric and adult patients, • Order and interpret diagnostic tests and build treatment plans, • Prescribe medications, therapies, and specialist referrals, • Develop PCMH and Chronic Care Management care plans focused on goals and behavior change, • Document findings and care plans promptly in the EMR, • Coordinate with specialists, community programs, and social agencies, • Participate in chart audits and quality improvement with the CMO, • Lead in-service clinical training for staff, • Follow infection control and safety protocols Nice-to-Haves • 1 to 3+ years as an NP in family medicine or primary care, • Experience treating patients with intellectual and developmental disabilities (IDD), • Bilingual English/Spanish, • Community health center experience Compensation and Benefits • $128,000 to $145,000 per year, • NHSC-approved site with federal loan repayment up to $50,000+, • PSLF and NYS loan repayment eligibility, • Medical, dental, and vision coverage, • Retirement plan and life insurance, • Generous PTO and CME allowance, • Clinical mentorship from executive medical leadership About the Company Our client is a dedicated community health center on Long Island providing patient-centered primary care to adults, children, and individuals with developmental disabilities. To apply, submit your resume for consideration.

With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. The leading luxury beauty destination and Macy's, Inc. nameplate offers a highly curated and premium product assortment across a range of categories, Bluemercury helps people discover their unique self by shining a light on what makes them wonderfully distinctive. As Bluemercury continues to evolve, it remains committed to its original intent to serve people and embrace its purpose to be the ultimate specialist in the beauty of every individual. We are seeking a dedicated Stock Associate to join our team. As a key member of our team, you will play a vital role in enhancing our customers' beauty experiences through exceptional service, in-depth inventory knowledge, and expert inventory management. You are a Stock and inventory advocate who consistently role models a best-in-class service experience by efficient and detail-oriented stock management that controls costs and benefits the business. Your keen awareness of operational excellence and ability to connect with others makes you an essential colleague on the Bluemercury team. Key Responsibilities • Build Client Relationships: Build and maintain strong, personalized relationships with customers. Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood., • Share Your Product Expertise: Possess extensive knowledge of current stock levels, business needs, and product location. Continuously update knowledge as the go-to colleague for all inventory and operational information., • Sales & Promotion: Drive sales through effective communication of product levels and location, accurate inventory intake, shipping best practices and team collaboration. Encourage repeat business by informing customers about loyalty programs and upcoming events., • Support Inventory Management: Lead the team and assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment., • Share Feedback & Insights: Collect customer feedback on products and services, providing insights to the management team for continuous improvement. Qualifications • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities, • Proven experience in retail stock management and/or inventory, • Strong interpersonal and communication skills, • Ability to work flexibly, including weekends and evenings, • High school diploma or equivalent, • Flexible availability, including days, evenings, weekends and holidays, • Self-motivated, stays current and supports operational excellence, • Strong interpersonal skills and ability to communicate and share knowledge, • Resourceful and able to adapt quickly to changing priorities, • 1-2 years of direct experience is required Essential Physical Requirements you will perform • Prolonged periods of standing/walking around the store or department, • Prolonged exposure to fragrance and home fragrance products, • Frequent use of computers, handheld electronic equipment and cash registers, • Reaching, crouching, kneeling, stooping and color vision, • Lifting and moving items weighing up to 25lbs What we can offer you • An inclusive, challenging, and refreshingly fun work environment, • Empowerment to perform impactful work with tangible results, • Competitive pay; including commission and bonus opportunities, • Merchandise discounts and gratis, • Paid time off (PTO) for full time hourly employees, • Coverage across medical, dental, vision, and 401K, • Advancement opportunities and mentorship to grow your career, • Employee Assistance Program (mental health and financial literacy resources), • Colleague Resource Groups (CRGs), give-back/volunteer opportunities This job description is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

Job Description Job Description IPRO is seeking a Dispute resolution specialist to independently administer and adjudicates healthcare payment disputes under the federal No Surprises Act Independent Dispute Resolution (IDR) process. You will review and evaluate disputes between healthcare providers, facilities, and health plans to determine appropriate reimbursement amounts in accordance with applicable federal laws, regulations, guidance, and IDR requirements. You will provide all parties with the opportunity to submit supporting documentation and evidence for consideration and will conduct impartial, evidence-based reviews and render binding determinations. The Dispute Resolution Specialist will perform highly complex analytical and adjudicative work under general supervision, exercising substantial independent judgment, discretion, and decision-making authority. This role is suitable for someone with acute critical thinking and analytical skills. Duties to include but not limited to: • Adjudicate Independent Dispute Resolution (IDR) Cases. Independently manage healthcare payment disputes arising under the No Surprises Act from case assignment through final determination using the CMS Federal IDR Portal and other designated systems., • Review Party Submissions and Evidence. Evaluate final payment offers, supporting documentation, and written arguments submitted by providers, facilities, and health plans. Ensure all submissions comply with applicable federal IDR requirements and procedural standards., • Analyze Reimbursement Factors. Assess Qualifying Payment Amounts (QPA), provider training and experience, patient acuity, complexity of services, market share, prior contracted rates, and other permissible factors outlined in federal regulations., • Evaluate Clinical and Billing Documentation. Review medical records, itemized bills, clinical documentation, and related materials to determine the appropriateness of billed services and support evidence-based payment determinations., • Interpret Regulatory and Contractual Information. Research and analyze applicable federal statutes, regulations, guidance, payer information, fee schedules, and relevant contractual data to support dispute resolution decisions., • Issue Written Determinations. Prepare clear, objective, and well-supported written determinations that explain the rationale for payment selections and comply with federal IDR requirements. Document status of dispute resolutions accurately., • Maintain Compliance and Neutrality. Ensure all dispute reviews and determinations are conducted impartially and in accordance with No Surprises Act regulations, CMS guidance, established procedures, and applicable timelines., • Communicate effectively with clients, providers, and internal departments to resolve issues. Required Qualifications • Familiarity with healthcare claims and appeals processes., • Excellent communication skills., • Must be able to interact with healthcare providers and commerical payors, or managed care organizations., • Must work well independently or as a part of a team., • Must be comfortable in a fast paced environment and have strong attention to detail. Preferred Qualifications • Knowledge of healthcare quality measures, performance improvement methodologies, and health equity frameworks., • Familiarity with electronic health record and healthcare claims data., • Advanced analytical and problem-solving skills., • Strong understanding of research design, measurement, and evaluation methodologies., • Ability to create meaningful data visualizations and executive-level reports., • Ability to work independently while collaborating effectively within multidisciplinary teams., • Ability to translate data into actionable recommendations that support decision-making and program improvement. Education and Experience • Associates degree with 4 years of experience in medical billing, auditing, or claims review, appeals or dispute resolution in healthcare or insurance industries. OR • Bachelor's degree with 3 years of experience in medical billing, auditing or claims review, appeals or dispute resolution in healthcare or insurance industry. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $75,000.00 – $80,000.00. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.

Morgan Latif is a specialist leadership search & development consultancy. We partner with clients across the Medical & Dental Technology, Packaging, Consumer, E-mobility, and Industrial Technology sectors to support their transformation and diversity objectives. Our mission is to combine traditional recruitment and coaching methodologies with innovative technology to deliver tailored solutions to both clients and candidates. Position Overview A well-established precision manufacturing organisation is seeking a Director of Supply Chain to lead and optimise end-to-end supply chain operations. This role has responsibility across procurement, production planning, inventory management, logistics, and supplier development in a complex, high-mix manufacturing environment. The Director of Supply Chain will be accountable for scaling supply chain capability, improving working capital performance, and building robust systems, processes, and talent to support continued operational excellence and customer satisfaction. This position requires a hands-on, resilient leader with the drive to deliver results in demanding, fast-paced manufacturing operations. Key Responsibilities • Develop and execute an integrated supply chain strategy aligned with operational, quality, and financial objectives, • Lead procurement, production planning, material planning, inventory management, and logistics functions, • Drive maturity and continuous improvement across planning, procurement, and logistics processes, • Build and maintain a resilient, cost-effective, and quality-focused supplier network, • Lead implementation and optimisation of ERP/MRP-based planning systems, • Define, monitor, and improve key supply chain KPIs (e.g., service levels, inventory turns, supplier performance, forecast accuracy), • Own and lead the S&OP / integrated planning process to align supply with demand, • Partner cross-functionally with Engineering, Quality, Operations, and Program Management to support new product introduction and design transfer, • Lead initiatives to mitigate supply risk, reduce lead times, and improve planning accuracy, • Support make-versus-buy decisions and sourcing strategies, • Ensure compliance with applicable regulatory, quality, and ethical sourcing standards, • Act as the senior supply chain representative in site and executive leadership forums Leadership & People Management • Lead and develop a multi-disciplinary supply chain team across planning, procurement, and logistics, • Build a high-performance, collaborative culture grounded in accountability and continuous improvement, • Coach and develop managers and high-potential talent to strengthen the leadership pipeline, • Establish clear goals, performance expectations, and development plans, • Promote cross-training and functional flexibility within the supply chain organisation, • Model inclusive, transparent, and servant-oriented leadership behaviours Supervisory Responsibilities • Workforce planning, hiring, performance management, and development, • Department goal setting, execution, variance analysis, and corrective actions, • Continuous improvement of methods, tools, and processes Qualifications & Experience • Bachelor’s degree in Supply Chain, Engineering, Business, or a related field, • Advanced degree or professional certification preferred, • 10+ years of progressive leadership experience in manufacturing supply chain roles within medical technology, aerospace/defense or automotive, • Strong working knowledge of ERP/MRP systems, integrated planning, and lean supply chain principles, • Experience operating in regulated or quality-critical manufacturing environments preferred, • Demonstrated success leading transformation and continuous improvement initiatives, • Strong analytical, negotiation, and stakeholder management skills, • Ability to influence cross-functionally at both operational and executive levels, • Formal lean, Six Sigma, or continuous improvement training is a plus, • US Citizenship required - this is an ITAR-regulated environment Leadership Attributes • Customer-focused and performance-driven, • Pragmatic, resilient, and solutions-oriented, • High integrity, transparency, and accountability, • Collaborative leader who develops people and builds trust, • Positive, inclusive mindset with a commitment to excellence

Shape the People and organisation agenda for Worley's Major Projects & Programs (MPP) group Advise the Group Executive President, MPP, project executives and senior leaders on critical workforce, talent and organisation decisions Americas-based global leadership opportunity Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions. Reporting to the Chief People Officer, you will lead the People and organisation agenda for Worley's Major Projects & Programs group. You will translate business, portfolio and project priorities into integrated workforce, talent and organisational strategies that strengthen project delivery capability, leadership effectiveness, workforce readiness and long-term business performance. As a trusted executive advisor to the Group Executive President, MPP, the MPP leadership team and project executives, you will shape critical decisions across workforce planning, global mobilisation and deployment, organisation design, leadership, succession, talent, culture, performance, transformation and employee relations. You will use commercial insight, workforce analytics and labour-market intelligence to anticipate delivery and workforce risk, secure scarce capability and ensure MPP has the organisational capacity and talent to safely and successfully deliver complex projects for customers. You will mobilise People capabilities across Business Partnering, People Operations, regional People teams, People Strategy & Governance and Global Process Owners to provide coherent, practical and globally integrated solutions. Partner with the Group Executive President, MPP, the MPP leadership team and project executives to translate portfolio, project and customer priorities into integrated People plans with clear outcomes. Lead strategic workforce planning across the MPP portfolio, anticipating capacity constraints, scarce-skill requirements, critical capability gaps and material workforce risks. Develop strategies to secure, mobilise, deploy, redeploy and retain project talent and specialist capability globally, balancing schedules, customer commitments, cost, risk and employee experience. Shape leadership and talent strategies, including executive and senior leadership succession, talent reviews, leadership assessment, development, mobility and hiring actions. Coach senior leaders to strengthen leadership effectiveness, team performance, decision quality, accountability and project execution capability. Lead organisation design, operating-model and transformation initiatives, including project start-ups, transitions, restructuring, integrations and close-outs. Oversee complex workforce and employee-relations matters, ensuring appropriate governance, risk management and compliance. Mobilise People Business Partners, People Strategy & Governance and Global Process Owners, People Operations and regional People teams around MPP priorities. Lead, coach and develop People professionals supporting MPP, building project and commercial acumen, disciplined execution and enterprise orientation. Represent MPP within the People Leadership Team and contribute to enterprise People strategy, governance and continuous improvement. A bachelor's degree in human resources, business administration, organisational development, psychology or a relevant field, or equivalent directly relevant experience. Significant People leadership experience in large project-based, consulting, engineering, construction, infrastructure, energy or resources organisations. Experience as a principal People partner to senior executives responsible for major project delivery, project portfolios or global delivery organisations. Deep expertise in strategic workforce planning, global mobilisation and deployment, organisation design, succession, executive talent management, leadership development, culture and large-scale change. Strong commercial and financial acumen, including project delivery models, resource planning, labour markets, workforce cost and workforce risk management. A proven ability to anticipate and address scarce-skill and critical-capability requirements in complex, matrixed and globally distributed environments. Executive advisory and influencing capability, with the confidence to frame complex issues, challenge assumptions constructively and build alignment. Strong analytical judgment, integrating workforce data, project demand, market intelligence and business context into evidence-based recommendations. Experience leading organisation design, operating-model change, transformation, restructuring, integration or cost and productivity initiatives. Sound understanding of employee relations, employment risk and governance in complex international and project environments. Global and cross-cultural leadership experience, with the ability to lead, coach and develop senior People professionals. Excellent executive-level written and verbal communication, and a strong technology and continuous-improvement mindset. We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here. And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Quality Management SpecialistThe Quality Management Specialist works in conjunction with operational and clinical staff to facilitate Quality Management/Performance Improvement programs. Job ResponsibilitiesUtilize quality improvement methodologies, such as PDSA, Six-Sigma, Lean, or other standardiz

JOB PURPOSE: The Quality Management Specialist works in conjunction with operational and clinical staff to facilitate Quality Management/Performance Improvement programs. The Quality Management Specialist supports the monitoring activities to ensure quality across CenterLight Healthcare and collabor

CenterLight Healthcare seeks a Quality Management Specialist to partner with clinical and operational teams to advance quality improvement programs and ensure care meets high standards. Responsibilities include applying quality tools (PDSA, Six-Sigma, Lean), conducting root cause analyses, coordinat

Quality Improvement Specialist Recruiting & engaging health care providers, community-based organizations, faith-based organizations, community centers, human service agencies, political leaders, business leaders, media, consultants, educational institutions & others in collaborative partnerships to

Job Description JOB TITLE: RN – Wound Care JOB DETAILS Location: Brooklyn, NY 11203 Number of Positions: 2 Contract Duration: 14 weeks, with possible extension [NO BENEFITS] Shift: Day shift, 8:00 AM – 4:30 PM Schedule: 5 days per week Hours: 37.5 hours per week Pay Rate: $3,400 – $3,450 weekly JOB SUMMARY: The Registered Nurse (RN) – Wound Care conducts comprehensive wound, ostomy, and continence assessments, develops individualized plans of care, and implements evidence-based treatment strategies. The RN collaborates with the interdisciplinary healthcare team to promote wound healing, prevent pressure injuries, educate patients and families, and ensure high-quality nursing care in accordance with established clinical standards. REQUIRED QUALIFICATIONS • Associate Degree in Nursing (ASN/ADN) from an accredited nursing program., • Current New York State Registered Nurse (RN) license., • Primary source verification of RN license and registration through the New York State Education Department (NYSED)., • Current American Heart Association (AHA) BLS certification., • Minimum of 2 years of Medical-Surgical (Med/Surg) nursing experience., • Previous wound care and colostomy care experience., • Strong clinical assessment, documentation, communication, and patient education skills., • Ability to collaborate effectively with interdisciplinary healthcare teams. REQUIRED WOUND CARE CERTIFICATION Candidates must hold at least one of the following current certifications: • Certified Wound Ostomy Continence Nurse (CWOCN) – WOCNCB., • Certified Wound Ostomy Nurse (CWON) – WOCNCB., • Certified Wound Care Nurse (CWCN) – WOCNCB., • Certified Wound Specialist (CWS) – American Board of Wound Management (ABWM)., • Wound Care Certified (WCC) – National Alliance of Wound Care and Ostomy (NAWCO). KEY RESPONSIBILITIES Assessment and Care Planning • Conduct health assessment interviews and focused physical assessments related to wound, ostomy, and continence care., • Develop, implement, revise, and evaluate individualized patient care plans., • Assess and document patient responses to wound care, ostomy care, continence management, fistula care, and complex wound treatments., • Identify patients at risk for pressure injuries and initiate appropriate preventive interventions., • Recommend appropriate wound care treatments, medications, supplies, and equipment. Collaboration and Quality • Evaluate the quality and delivery of wound care provided by clinical staff., • Collaborate with physicians, nursing leadership, and other healthcare professionals to coordinate patient care and referrals., • Participate in departmental and hospital-wide quality improvement initiatives, including incidence and prevalence studies., • Communicate clinical concerns, ethical issues, and care-related challenges to appropriate leadership. Education • Educate patients and families on wound management, ostomy care, continence issues, and complication prevention., • Develop and deliver staff education programs, including orientation, in-service training, and continuing education. Equipment, Resources, and Compliance • Coordinate the management of rented medical equipment, including specialty beds and negative-pressure wound therapy devices., • Identify community resources and assist patients in accessing appropriate support services., • Maintain patient confidentiality and comply with patient rights policies and applicable regulations., • Maintain professional competency and follow current evidence-based wound care practices.

Job Description Summary: As an integral member of the Data Management Team (DMT), the Data Coordinator plays a vital role in maintaining the accuracy, integrity, and effectiveness of program databases. Reporting directly to the Data Manager and the Assistant Data Manager, with additional guidance from the Borough Director, the Data Coordinator is responsible for tracking program discrepancies, managing databases, and identifying data trends that impact program outcomes. This role requires proactive collaboration with the Program Management Team to streamline processes, develop data-driven action plans, and ensure compliance with funder requirements. The Data Coordinator will oversee key data systems, including DYCD Connect, Salesforce, Cityspan, and EZReports, while also driving Continuous Quality Improvement (CQI) initiatives to support organizational goals. Additionally, the Data Coordinator will conduct audits, facilitate quarterly meetings for Data Specialists, and perform site visits to ensure data accuracy and compliance across all sites. Primary Job Functions (but are not limited to): Database Management: Oversee and manage databases for assigned programs, including DYCD Connect, Salesforce, Cityspan, and EZReports. Ensure data is consistently updated, organized, and accurately maintained to support program success. Data Accuracy: Collaborate with site Data Specialists to ensure complete and precise data entry. Proactively identify and troubleshoot discrepancies related to activity and attendance data, implementing solutions to resolve issues efficiently. Reporting & Analysis: Collect, organize, and analyze program data to identify trends, gaps, and areas for improvement. Work closely with the Program Management Team and Data Management Team (DMT) to develop targeted corrective action plans and programming interventions that address identified challenges. Compliance & Communication: Ensure all sites adhere to funder requirements and maintain up-to-date data for compliance purposes. Serve as a consistent point of contact for stakeholders, providing clear communication regarding data issues, updates, and information supporting Continuous Quality Improvement (CQI) initiatives. Audits & Reviews: Conduct regular data audits to validate information accuracy and ensure alignment with DYCD workscopes. Support Program Managers by providing data insights, analysis, and troubleshooting assistance as needed. Support & Training: Provide comprehensive training and ongoing support to site-level Data Specialists. Conduct data audits as needed, facilitate Data Specialist Quarterly Meetings to review updates and best practices, and conduct regular site visits to assess data quality and offer guidance. Support Data Management Team: Assist the DMT with data requests, ensuring prompt and accurate responses. Play an active role in the onboarding and training of new Data Specialists to ensure they are well-equipped to manage site data effectively. Secondary Responsibilities: Data Specialist Support: Maintain ongoing communication with site-level Data Specialists and the Data Management Team (DMT) to provide guidance, address concerns, and troubleshoot data-related issues. Ensure all sites remain compliant with established data protocols and requirements. Program Knowledge: Develop and comprehensively understand each site's program goals, contractual obligations, and operational requirements to provide informed data support and ensure alignment with organizational objectives. Hiring & Onboarding Support: Assist in interviewing and onboarding new Data Specialists. Ensure new staff receive comprehensive training, resources, and support to manage site data and fulfill their responsibilities confidently. Reporting: Generate and analyze reports to assess program performance, identify trends, and track progress against key benchmarks. Collaborate with Program Managers to review findings, provide insights, and recommend data-driven strategies for improvement. Key Interactions: Data Manager Assistant Data Manager Deputy Director Program Management Staff Data Specialists Required Qualifications and Skills: High School Diploma required; Associate’s or Bachelor’s degree strongly preferred. Proficiency in Microsoft Excel, Word, and Google Suite, including advanced Excel functions. Experience delivering training sessions or facilitating group discussions. Strong attention to detail with a focus on data accuracy. Ability to manage multiple tasks and meet deadlines efficiently. Excellent written and verbal communication skills. Proficient in online databases such as DYCD Connect, Salesforce, CitySpan, and EZReports. Required Experience: 2-4 years of experience in database management, including data entry, analysis, and reporting. Prior experience with DYCD Connect and/or Salesforce is strongly preferred. This role best suits a detail-oriented individual with a strong analytical mindset and exceptional organizational skills. The ideal candidate is committed to driving program effectiveness by leveraging data management strategies, ensuring data accuracy, and implementing continuous improvement initiatives to support informed decision-making and overall program success.

Job Description Compensation: $85,696 - $95,584 Competitive Benefits: • Comprehensive Health Benefits: Medical with HSA, Dental, and Vision, • 403(b) Retirement Savings Plan with employer match, • Generous Paid Time Off: Vacation, personal, sick time, mental health days, and 12 paid holidays, • Employee Wellness Programs: Employee Assistance Program and mental health resources, • Learning & Development Opportunities: Educational leave, tuition assistance, training, and career development tracks, • Additional Perks: Commuter benefits, recognition programs, discount programs, flexible spending plans, and voluntary benefits including pet insurance, identity theft protection, and legal plans, • We support your professional growth by offering Continuing Education Units (CEUs) for qualifying trainings for LCSW, LMSW, and LMHC professionals. JOB SUMMARY: This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice President of Supportive Housing and Adult Homes is responsible for the oversight of the administrative, operational, staffing, and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. ESSENTIAL JOB FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency Provides Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans, • Conduct supervision with program supervisor, in accordance with agency and division policy, • Conduct CORE audits of case records to evaluate the completeness and quality of treatment plans, quarterly assessments, apartment inspections and progress notes, • Conducts staff meetings to review and discuss compliance, recreational and social activities, interagency Referrals, • Conduct High Risk meetings with Pathways to Wellness and RN, to collaborate on ways to support clients who are on the high risk list, • Conduct rent arrears review meeting with program staff and interagency departments from a clinical and client-centered perspective, • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy, • Regularly directs meetings concerning clinical issues with clients care team, • Initiates and participates in case conferences with mental health treatment team, and inpatient psychiatric team, • Completes SPOA referrals for IMT, ACT Team, and Non- Medicaid Care Coordination, • Utilizes Mental Health Hygiene Warrant when needed, • Conduct intakes for new referrals via ICL Hope, • Provide clinical crisis intervention regarding clients and support staff, • Ensure all psychosocial assessments and all assessment necessary for client care, • Conduct clinical trainings regarding motivational interviewing, harm-reduction, person-centered care, • Conduct eviction meeting regarding court case, documentation require, coordinate and collaborate with Real Properties., • Supervise the Clinical Specialist for SIBN, provide clinical support, and training., • Other clinical duties as assigned by Vice President of Supported Housing and Adult Homes Direct and Supervise Personnel: • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department, • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance, • Manages the completion of performance evaluations, recommends staff for the employee recognition award, • Conducts new apartment viewings, and ensures all apartments are set up with needed items. when vacating an apartment, conducts walkthroughs with landlord, • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed, • Reviews authorized staff positions, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law., • Ensures that staff have attended required monthly RELIAS trainings, • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment, • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA, • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies, • Manages the orientation of new personnel, • Conducts employment interviews that meet federal, state, and agency regulatory guidelines. Completes associated Human Resources forms and sends these forms to the Department of Human Resources Maintains Property Accountability: • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles, report lost stolen items, missing, or damaged property in accordance with ICL policy, • Authorizes the purchase of supplies and equipment; properly secures all property and equipment, • Conducts inspection of apartment keys and repair list, • Ensure office space is in accordance to ICL Policy, • Ensure all units leased by ICL are in accordance to OMH funding and organization’s values Provides Quality Assurance Oversight: • Ensures internal program compliance with federal, state, city, and agency regulatory requirements., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit, • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement, • Provides oversight in submission of statistical data, • Ensure all KPI are meet for the program such as home visits, referrals, vacancies, rental arrears, etc. Assures Fiscal Control and Accountability: • Ensure all clients rental payments are in accordance to ICL policy, processed, tracker, and ensure all logistics with the finance and entitlement department., • Approves/disapproves all purchase orders and financial requests from staff, • Manages consumer rent payments, keeps a spreadsheet of all monthly rent payments. Keeps a log of all rent arrears, and payment plans., • Monitors census, and vacancy report and maintains census at expected occupancy levels per OMH. Fosters Community Relations: • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long range plans for mental health program development., • Engage in new partnership with community-based organization, hospitals, community boards, etc. ADDITIONAL TASKS: • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Conducts reviews of HRA2010E, and scheduled screenings of potential consumers. Performs other job-related duties as assigned. ESSENTIAL KNOWLEDGE SKILLS AND ABILITIES: • Ability to lead a multi-disciplinary staff of professionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Ability to work in a team model, • Positive attitude willing to think outside of the box, • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, communication, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to go into the field as needed, • Willingness and ability to use ICL supplied communication tools (e.g. computers, mobile telephone, fax, etc.) regularly in the course of conducting business, • Ability to travel. QUALIFICATIONS AND EXPERIENCE: MINIMUM REQUIRED EDUCATION AND/OR EXPERIENCE: • Master’s degree in social work, Psychology, or other mental health field with three years of professional mental health experience (depending on program size and complexity) including at least three years (depending on program size and complexity) in a supervisory capacity. Experience with housing, individuals with Serious Mental Illness and Substance Use. PREFERRED: • NYS Licensure in a recognized mental health profession (LMSW or LMHC), • Bilingual in Spanish

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