Remote helpdesk jobs in Richmond Hill, NYCreate job alerts

Helpdesk Analyst (Remote Role). This is a short-term urgent project for the Helpdesk team for MCC. All positions will work remotely. They may also provide input for the development of information technology plans for the college, working collaboratively with college employees, the Helpdesk Manage...

Helpdesk Analyst (Remote Role). This is a short-term urgent project for the Helpdesk team for MCC. All positions will work remotely. They may also provide input for the development of information technology plans for the college, working collaboratively with college employees, the Helpdesk Manage...

IT Support Engineer (Telecommute/Remote). Support/Helpdesk role or comparable relevant work experience Technical proficiency with both macOS and Windows operating systems. ...

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Customer Service / Remote] - Anywhere in U.Competitive pay / Health benefits / 401k match - As a Call Center Rep you'll: Provide knowledgeable responses to basic client questions; Solve client problems, update account history and follow up with clients to confirm their inquiry or request is resol...

Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer...

Competitive pay / Paid training - As a Call Center Rep you'll: Provide crucial support from the comfort of your home; Manage day-to-day verification and follow-up calls with healthcare providers to collect patient records; Resolve issues efficiently through phone and electronic communication; Mai...

Competitive pay / No phones - As a Customer Support Rep you'll: Provide independent and high-quality responses to customers via email ticketing system and chat; Take ownership of customer issues and follow problems through to resolution; Work closely with team leads and shift managers to ensure c...

Competitive pay / No phones - As a Chat Customer Service Rep you'll: Handle and respond to a high volume of inbound customer inquiries via chat and email with professionalism and accuracy; Maintain a thorough understanding of the company's products and services to provide knowledgeable assistance...

Customer Service / Remote] - Anywhere in U.Up to $40 per hour - As a Customer Support Specialist you'll: Provide email support to uConnect customers via internal ticket queue; Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and...

Assist in identifying issues that negatively impact end user experiences, take corrective action, and work closely with partner teams (Product and Engineering) to resolve; Develop process documentation for existing and best practices for common responses to customer questions and newly implemente...

Customer Service / Remote] - Anywhere in U.Up to $50K per year - As an Assessment Coordinator you'll: Help third parties via email, phone and other live support channels as they move through the assessment lifecycle; Serve as a diverse subject matter expert when it comes to explaining and evangel...

Customer Service / Fully Remote] - Anywhere in U.Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to...

Up to $21 per hour - As a Customer Operations Associate you'll: Handle basic customer inquiries and issues via phone, email, or chat; Document and track customer interactions and resolutions; Adhere to established procedures and guidelines to maintain consistency and quality in work output; Escal...

Customer Service / Fully Remote] - Anywhere in U.Up to $24 per hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Support Associate you'll: Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service, answer questions about the a...

Up to $50K per year / Medical, dental & vision / PTO / 401k / Flexible schedule - As a Customer Support Associate you'll: Handle incoming customer questions and concerns via email and Amper's Hubspot support portal; Interface with internal sales and customer success teams to ensure pilots and exi...

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k - As a Customer Support Rep you'll: Respond in a timely manner to customer inquiries; Assist customers with standard requests in regards to step changes, user management requests and how-to requests; Pro...

Customer Support / Remote] - Anywhere in U.Competitive pay / No phones - As a Chat Customer Service Rep you'll: Handle and respond to a high volume of inbound customer inquiries via chat and email with professionalism and accuracy; Maintain a thorough understanding of the company's products and s...

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, vision & dental / 401k match / PTO - As a Customer Experience Associate you'll: Ensure customers receive a 'best in class' customer experience by answering product questions, through inbound calls, emails, chats; Proactively pr...

Customer Service / Remote] - Anywhere in U.Up to $23 per hour / Benefits / 401K match - As a Customer Support Specialist you'll: Support customers on the phone and over email to resolve their issues accurately and as quickly as possible; Troubleshoot common eCommerce issues with shopping carts, m...

Up to $60K per year / Medical, dental & vision / 401k match / PTO / Home office, internet & cell phone allowances - As a Customer Care Associate you'll: Respond to all customer contacts in a timely manner and ensure satisfactory resolution while adhering to Potbelly's standards, policies and proc...

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Hotel Reservationist you'll: Respond to reservation inquiries through phone, email, and online platforms; Assist customers with booking hotel accommodations, ensuring their preferences are met; Provide detailed information about ho...

Up to $27 per hour + overtime & benefits - As an Operations Support Associate you'll: Be the main point of contact providing day-to-day support for Imagen's clients and clinicians; Triage calls, email and chat messages from all customer facilities as well as internal clinicians; Monitor clinical...

Experience in desktop support or IT helpdesk. Provide technical support for hardware and software issues. Install, configure, and troubleshoot desktop systems. Document and track support requests in ticketing system. ...