Remote helpdesk jobs in Linden, New JerseyCreate job alerts

Job DescriptionSummary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary IT Support Level II must have proficient technical knowledge and be able to confidently and effectively communicate with users to understand problems and explain their solutions. The ideal candidate will be Customer-oriented and patient in their interaction with users who are not technically inclined. Primary Responsibilities Provide technical assistance and support for incoming helpdesk tickets and escalations with issues related to computer systems, software, security and hardware. Effectively respond to tickets in person or over the phone. Document solutions and advise team on training recommendations to cut down on tickets. Train computer users when possible. Fast-paced and user-demanding environment • Proficiency in Vendor and Asset Management/Active Directory / Azure / Entra, Intune & Autopilot, O365 Administrator Console, Exchange Administrator Console, Windows 10/11, Network & Printer Troubleshooting, and Hardware Setup and build outs., • Critical Thinking/Minded, • In office, with hybrid available after 120 days., • Self-driven, willing to make calls when needed and able to take direction as well as prioritizing tasks as requested, • Serving as the first and second point of contact for employees seeking technical assistance through the helpdesk ticketing system., • Doesn’t buckle under pressure and can stay levelheaded., • Performing remote troubleshooting through diagnostic techniques and pertinent questions, • Determining the best solution based on the issue through research in past tickets, google and user details provided., • Ability to see through user ticket details or lack of and can ask the right critical questions., • Walk the employee through the problem-solving process, • Direct/Escalate unresolved issues to the next level of support personnel, • Provide accurate information on IT products or services, • Ticket quality over quantity, treat tickets like a detailed work log which in the end provides support to colleagues who may run into similar issues., • Keep IT documentation up to date., • Close helpdesk tickets upon resolution and in a timely manner, • Follow-up and update employee status and information, • Adhere to the outlined ticket SLA, • Pass on any feedback or suggestions to IT Management, • Identify and suggest possible improvements to procedures, • Rotating On Call Support as outlined in the 2024 calendar year, • Support M&A integration process as needed and or outlined by team members This position is located in New Jersey. The base salary for this position at the time of this posting may range from $60,000 to $73,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit for more details. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. #LI-GP1#LI-HYBRID Powered by JazzHR Exhj5yvrBl

JOB TITLE: Infrastructure Project Manager JOB LOCATION: Newark, NJ (hybrid) WAGE RANGE*: 56.JOB NUMBER: SAIJP00038255 REQUIRED EXPERIENCE:Bachelor's degree in business, Information Technology, Computer Science or related degree with 5+ years of experience as an IT Project Manager.Additional years of

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

With most of our paid focus group studies, you have the option to participate remotely online or in-person. No commute needed should you choose to work from home remotely. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, t

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

MAC Products, one of the premier mass transit and utilities manufacturers in the North Jersey area, is looking for a highly organized and motivated Project Manager to join our team.This person will be responsible for overseeing and driving projects from inception to completion.The ideal candidate wi

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Our client, a leading general contractor in the Northern NJ area, is seeking an experienced Senior Project Manager to oversee a high-profile ground-up construction project in partnership with the Port Authority.This role requires a proven leader with a track record of managing projects from concept

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

We are seeking a highly skilled and motivated P&C Insurance Technical Project Manager to establish and lead a data warehouse project.This is a newly created, on-site role based in the Iselin, NJ office.Role: Technical Project Manager with P&C Insurance.Location - On-Site, Jersey City, NJ.This role r

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

This is a hybrid role, featuring three days a week in office and two days a week remote work.

We are looking for a highly skilled Product Manager to oversee the transition and optimization of Amazon systems using AWS tools equivalent to Workday.The ideal candidate will have expertise in Workday functionalities, gap analysis, and the impact of migration on HR and Finance processes.They must p

Legal Project Manager (Hybrid).Philadelphia, Boston, Newark, New York, Washington, Wilmington, Hartford, Stamford.McCarter & English LLP currently seeks an experienced Legal Project Manager for our Client Value Department.The Legal Project Manager will work with a cross-functional team to deliver ex

Electrical Project Manager Needed for Thriving New Jersey Company!.To Qualify for this Role, The following is required:.Bachelor's Degree in electrical Engineering or a related field.Experience in electrical engineering, applications, or project management.Reasonable understanding of CAD software an

A National General Contractor specializing in commercial projects, from full build outs and renovations to large scale projects is seeking a talented Assistant Project Manager to help assist with new and existing construction.This position is based out of their office in Union County, NJ.Benefits +

We are a well-established construction firm of approximately 60 employees, recognized for delivering high-quality public projects including municipal, educational, and infrastructure developments.Our team is committed to excellence, safety, and long-term partnerships with our clients and communities

Electrical Project Manager Needed for Thriving New Jersey Company!.To Qualify for this Role, The following is required:.Bachelor's Degree in electrical Engineering or a related field.Experience in electrical engineering, applications, or project management.Reasonable understanding of CAD software an

Legal Project Manager (Hybrid).Philadelphia, Boston, Newark, New York, Washington, Wilmington, Hartford, Stamford.McCarter & English LLP currently seeks an experienced Legal Project Manager for our Client Value Department.The Legal Project Manager will work with a cross-functional team to deliver ex

Major NYC Real Estate Owner/Developer seeks a motivated Project Manager/Superintendent with 10 years experience in NYC corporate interiors.The position requires directing all construction trades for fast track schedules of Tenant Improvement and Capital Improvement projects in Class "A" office build

MAC Products, one of the premier mass transit and utilities manufacturers in the North Jersey area, is looking for a highly organized and motivated Project Manager to join our team.This person will be responsible for overseeing and driving projects from inception to completion.The ideal candidate wi

We are seeking a highly skilled and motivated P&C Insurance Technical Project Manager to establish and lead a data warehouse project.This is a newly created, on-site role based in the Iselin, NJ office.Role: Technical Project Manager with P&C Insurance.Location - On-Site, Jersey City, NJ.This role r

JOB TITLE: Infrastructure Project Manager JOB LOCATION: Newark, NJ (hybrid) WAGE RANGE*: 56.JOB NUMBER: SAIJP00038255 REQUIRED EXPERIENCE:Bachelor's degree in business, Information Technology, Computer Science or related degree with 5 years of experience as an IT Project Manager.Additional years of

Our client, a leading general contractor in the Northern NJ area, is seeking an experienced Senior Project Manager to oversee a high-profile ground-up construction project in partnership with the Port Authority.This role requires a proven leader with a track record of managing projects from concept

This is a hybrid role, featuring three days a week in office and two days a week remote work.

A National General Contractor specializing in commercial projects, from full build outs and renovations to large scale projects is seeking a talented Assistant Project Manager to help assist with new and existing construction.This position is based out of their office in Union County, NJ.Benefits +

Northwell Health - JobID: 22438671 [Medical Office Assistant] As a Receptionist at Northwell Health, you'll: Perform a variety of duties relative to admission, discharge and/or transfer of patients; Perform a variety of clerical duties required to maintain accurate charts; Perform a variety of cleri

We are looking for a highly skilled Product Manager to oversee the transition and optimization of Amazon systems using AWS tools equivalent to Workday.The ideal candidate will have expertise in Workday functionalities, gap analysis, and the impact of migration on HR and Finance processes.They must p

Northwell Health - JobID: 22434237 [Medical Office Assistant] As a Receptionist at Northwell Health, you'll: Perform a variety of duties relative to admission, discharge and/or transfer of patients; Perform a variety of clerical duties required to maintain accurate charts; Perform a variety of cleri

The peer specialist receptionist is responsible for handling front office routine clerical and secretarial duties such as answering telephones, providing guest assistance, data and basic record keeping functions.Minimum one year office and clerical related experience and,.Knowledge of administrative

Northwell Health - 475 Seaview Avenue [Medical Office Assistant] As a Receptionist at Northwell Health, you'll: Perform a variety of duties relative to admission, discharge and/or transfer of patients; Perform a variety of clerical duties required to maintain accurate charts; Perform a variety of cl

We are a well-established construction firm of approximately 60 employees, recognized for delivering high-quality public projects including municipal, educational, and infrastructure developments.Our team is committed to excellence, safety, and long-term partnerships with our clients and communities

Call Center / Remote] - Anywhere in U.

The role partners with stakeholders across Commercial and the segments and within the client's Digital Technologies group to deliver new Commercial technology solutions.The candidate will lead one large or several small/medium projects globally.This role plays a vital role in the success of business

Job Location: Berkeley Heights, NJ, Omaha, NE, or Frisco, TX (100% Onsite - local only, no relocation) Positions: 1 Employment Type: FTE Key Technology: Project Management, Agile Job Responsibilities: Lead projects as a Project Manager for efforts of various sizes and complexity within the broader p

Urgently looking for Infor Nexus Project Manager.

Industrial Coating Project Manager/Estimator.Seeking Industrial Coating Project Managers and Estimators.GPAC: #1 Industrial Coating Recruiting Firm in the Nation: Work for a Leading Contractor.I am working with a well-respected, firmly established Industrial Coating Contractor seeking an experienced

Project Manager, Government Relations New Jersey.We have an opening for a Project Manager, Government Relations who will play a vital role in advancing MSK's mission by overseeing projects that strengthen MSK's engagement with state and local government stakeholders, with a primary focus on New Jer

Location: 3 days office NJ Duration: 06 Months plus Rate: DOE USC & GC are Preferred.JD: Manage large to medium-scale or low to medium to high complexity projects within programs and standalone projects.Responsible for delivery of project.Lead stakeholders in the refinement of the project charter.De

Position: Salesforce Program Manager with Litify (Life Science domain) Location: Edison, NJ - They should be in NJ and willing to go to the office three times a week.

The primary responsibility of the Customer Service Receptionist is to courteously welcome and assist patients and visitors, ensuring they are accurately directed to their appropriate destinations using the designated visitor check-in system.This role also provides administrative support in the absen

Job description: This manager has strong team leadership and project coordination skills including project planning and systems implementations.

Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations.

Eos Energy Enterprises Project Manager.American energy independence with positively ingenious solutions that transform how the world stores power.Our breakthrough Znyth aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology.It is safe, scalable, efficien

Represent Pass Comm Technology With Capital Team For All Station Upgrade Programs.Represent Pass Comm Technology with Capital Team for all Station upgrade programs.

Health Insurance Project Manager.At least 5-7 years of working experience as an EPMO Project Manager.Proficiency in MS Project and other MS office suite of products.Power Point, Excel, Word, Visio.Very strong communication, presentation, relationship building, and strategic planning skills.Strong ti

Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies.Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex bu

Calling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliab