Remote helpdesk jobs in Tulsa, OklahomaCreate job alerts

A client of Innova Solutions is immediately hiring for a Desktop Support Analyst Position Type: Contract-Full Time Duration: 12+ Months Location: Tulsa, OK 74133 (Onsite – 5 Days in a Week) As a(n) Desktop Support Analyst you will: Job Description: We are seeking a skilled and motivated IT Support Technician with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees with their IT-related issues and ensuring smooth day-to-day operations. This role requires a balance of customer service, technical troubleshooting, and proactive support for both hardware and software systems. Key Responsibilities: Helpdesk Support (Remote):Fields calls as needed from end users as part of the helpdesk phone queue. Respond to user requests for technical assistance via phone, email, chat, or helpdesk ticketing system. Troubleshoot and resolve issues related to software, hardware, networking, and peripherals in a remote capacity. Guide users through step-by-step solutions for issues, ensuring minimal disruption to their workflow. Track, prioritize, and document helpdesk tickets to ensure timely resolution. Collaborate with team members to escalate complex issues when necessary. Participates in the day-to-day operational support and service delivery of the IT Operations by monitoring and responding to IT Operations incidents through the incident tracking system. Desktop Support (On-site):Provide hands-on support for desktop and laptop computers, mobile devices, printers, and other office equipment. Install, configure, and maintain operating systems (Windows, macOS, Linux) and essential software applications. Perform routine maintenance and upgrades on hardware and software systems to ensure performance and security. Assist in managing user accounts and permissions via Active Directory, Office 365, and other relevant systems. Set up new workstations, including hardware setup, software installation, and network configurations. Equipment and Network Maintenance:Diagnose and resolve network connectivity issues, working closely with network administrators when necessary. Maintain and monitor systems to identify issues before they escalate into larger problems. Provisioning and tracking of company issued equipment from first delivery to return. Oversee and participate in projects (e.g. upgrades, hardware/software installations). Customer Service & Communication:Communicate with stakeholders to understand their requirements. Communicate effectively with non-technical users, explaining solutions in a clear and friendly manner to better understand their requirements. Provide technical advice and guidance to help users improve productivity and efficiency. Maintain a high level of customer service while addressing a variety of user inquiries. Provide advice and technical training. Gather feedback from end users about system performance. Documentation & Reporting:Maintain accurate records of support requests, troubleshooting steps, and solutions provided. Document system changes, upgrades, and procedures for future reference. Generate reports on recurring issues, system performance, and overall support efficiency. Compile data in an easy-to-understand format for upper level management. Compile Knowledge Articles to be used by both end users and technical staff. Qualifications: Education:Relevant certifications (CompTIA A+, Network+, Microsoft Certified, etc.) are a plus. Experience:2+ years of experience in IT Support, including helpdesk and desktop support roles. Experience with remote desktop tools, helpdesk ticketing systems, and diagnostic software. Hands-on experience with hardware troubleshooting and repairs (desktops, laptops, printers, etc.). Familiarity with Windows and macOS operating systems. Technical Skills:Proficiency in diagnosing and resolving common technical issues (software, hardware, network). Experience with Windows 11, Office 365, and remote desktop services. Understanding of network fundamentals (TCP/IP, DNS, DHCP) and security best practices. Soft Skills: Strong problem-solving skills with a methodical and organized approach. Excellent verbal and written communication skills. Ability to work both independently and as part of a team. Strong customer service mindset and patience when dealing with users at all technical levels. Preferred Qualifications: Associate’s degree in information technology, Computer Science, or related field. Experience in a hybrid IT environment (both on-site and remote support). Knowledge of cloud-based technologies and services (Azure, AWS). Working Conditions: Physical Requirements: Ability to lift and transport moderately heavy equipment (up to 50 lbs). Work Environment: Combination of remote and on-site work in an office setting. The ideal candidate will have: Windows, Linux, Active Directory, Troubleshooting Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! YOUR NAME: Pushkar Chaurasiya PHONE: 218-288-1505 EMAIL: PAY RANGE AND BENEFITS: Pay Range*: *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: Named One of America s Best Employers for New Grads by Forbes (2024 Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications Website: Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn $250-$1,000 per referral. Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Job Description Reports to: IT Manager Cooperates with: All Departments Primary Responsibility: The IT Desktop Support Technician provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. They are responsible for diagnosing, troubleshooting, and resolving technical issues to ensure the smooth functioning of systems and applications used within the organization. Key Responsibilities: • Provide first-level technical support to end-users for desktop hardware, software, network connectivity, and peripherals., • Install, configure, and troubleshoot desktop systems, laptops, mobile devices, printers, and other IT equipment., • Maintain, upgrade, and repair desktops and laptops as necessary., • Set up new user accounts, email profiles, and ensure proper software installation., • Assist with the support of office networks, including wireless and wired networks., • Ensure that security protocols and best practices are followed, including antivirus updates, software patching, and backups., • Maintain detailed documentation of support requests, issues, and resolutions in the ticketing system., • Provide remote support via phone, email, or remote desktop tools., • Collaborate with other IT team members to resolve complex issues and escalate problems when necessary., • Assist in maintaining IT inventory and equipment logs., • Educate and train end-users on basic system functions and IT policies. Qualifications: • Proven experience as a Desktop Support Technician, IT Helpdesk Technician, or similar role., • Strong knowledge of Windows operating systems., • Familiarity with Microsoft Office and basic networking concepts., • Experience with hardware repair and troubleshooting (PCs, laptops, printers, mobile devices)., • Excellent communication skills and ability to work with users at all technical skill levels., • Strong problem-solving skills and attention to detail., • Ability to work independently or as part of a team in a fast-paced environment., • Certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar are a plus. Education & Experience: • High School Diploma or equivalent required; Associate's degree in IT or related field preferred., • 1-3 years of experience in a desktop support or helpdesk environment. Work Environment: • Office environment, • Ability to lift and move IT equipment (up to 25 lbs). Benefits: • Competitive salary and benefits package., • Opportunities for professional development and growth., • Positive and collaborative work environment., • 401K, 5% match, vested on day 1, • Annual Bonus Program eligibility up to 7%, • 15 days PTO, 5 days sick leave, • $350 Annual Wellness Credit Equal Opportunity: MIRATECH is an equal-opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. Job Posted by ApplicantPro

The Weitz Company is seeking a Traveling MEP Project Manager for our Mission Critical Construction team.Electrical, mechanical OR building commissioning experience.Join our team to work on a cutting-edge 420+ megawatt hyperscale data center, shaping the future with state-of-the-art technology, top i

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations.Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital

The Field Project Manager is responsible for managing field teams/staff effectively to execute assigned projects as well as maintaining quality control processes to meet client expectations, while coordinating proactively with cross‐functional teams to maximize productivity and profitability.ESSEN

This position offers the flexibility to work remotely while managing a variety of exciting and challenging projects. Fully remote position with flexible work hours to support a healthy work-life balance.

David's Bridal - Retail - Customer Service [Retail Associate / Team Member] As a Customer Service Representative at David's Bridal, you'll: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person; Use all systems to manage the customer flow to deliver

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations.Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital

Key Responsibilities: Helpdesk Support (Remote):Fields calls as needed from end users as part of the helpdesk phone queue. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees with their IT-related issues and ensuring s

The Field Project Manager is responsible for managing field teams/staff effectively to execute assigned projects as well as maintaining quality control processes to meet client expectations, while coordinating proactively with crossfunctional teams to maximize productivity and profitability.ESSENTIA

CUSTOMER SERVICE REPRESENTATIVE I What Brought You Here Total compensation pay range: $17 to $19 DOE Quarterly safety bonus opportunities Quarterly production bonus opportunities Weekly pay on Fridays Shift Days and Hours: Monday – Friday 8:00 am to 5:00 pm Benefits starting DAY ONE! Who You Are:

The Weitz Company is seeking a Traveling MEP Project Manager for our Mission Critical Construction team.Electrical, mechanical OR building commissioning experience.Join our team to work on a cutting-edge 420+ megawatt hyperscale data center, shaping the future with state-of-the-art technology, top i

The Project Manager (PM) is responsible for the management and delivery of projects in accordance with each projects client contract and to the expectations of PEC.This position is expected to manage the project scope, schedule, and cost while also assessing and managing risks and for client satisfa

The Weitz Company is seeking a Traveling MEP Project Manager for our Mission Critical Construction team.Electrical, mechanical OR building commissioning experience.Join our team to work on a cutting-edge 420+ megawatt hyperscale data center, shaping the future with state-of-the-art technology, top i

Call Center / Remote] - Anywhere in U.

The Project Manager (PM) is responsible for the management and delivery of projects in accordance with each projects client contract and to the expectations of PEC.This position is expected to manage the project scope, schedule, and cost while also assessing and managing risks and for client satisfa

Call Center / Remote] - Anywhere in U.

The Project Manager (PM) is responsible for the management and delivery of projects in accordance with each projects client contract and to the expectations of PEC.This position is expected to manage the project scope, schedule, and cost while also assessing and managing risks and for client satisfa

Gpac is a national executive search firm specializing in recruitment for the electrical construction industry.Competitive base salary based on experience.Company vehicle or vehicle allowance.Develop and maintain project schedules, budgets, and forecasts.Coordinate with clients, subcontractors, and s

The Project Manager (PM) is responsible for the management and delivery of projects in accordance with each projects client contract and to the expectations of PEC.This position is expected to manage the project scope, schedule, and cost while also assessing and managing risks and for client satisfa

Call Center / Remote] - Anywhere in U.

The Project Manager (PM) is responsible for the management and delivery of projects in accordance with each projects client contract and to the expectations of PEC.This position is expected to manage the project scope, schedule, and cost while also assessing and managing risks and for client satisfa

Work with a collaborative team with an excellent company culture.Excellent pipeline of projects in Tulsa! Long-term opportunity!.The company is a medium-sized organization specializing in construction.They are known for delivering outstanding commercial and multifamily projects while fostering a cul

The Project Manager (PM) is responsible for the management and delivery of projects in accordance with each projects client contract and to the expectations of PEC.This position is expected to manage the project scope, schedule, and cost while also assessing and managing risks and for client satisfa

Job Title: Engineering Project Manager\n\nSalary: Up to £56,000 (dependent on experience) + £4,500 car allowance\n\nLocation: Reading or Swindon - with travel across sites\n\nType: Permanent, full-time, hybrid site/office\n\nAbout the Role:\n\nThis is a fantastic opportunity for a self-motivated a

The Project Manager (PM) is responsible for the management and delivery of projects in accordance with each projects client contract and to the expectations of PEC.This position is expected to manage the project scope, schedule, and cost while also assessing and managing risks and for client satisfa

Call Center / Remote] - Anywhere in U.

The Project Manager (PM) is responsible for the management and delivery of projects in accordance with each projects client contract and to the expectations of PEC.This position is expected to manage the project scope, schedule, and cost while also assessing and managing risks and for client satisfa

Responsible for managing and coordinating assigned construction projects from initiation through execution to successful completion.This role involves managing timelines, budgets, resources, and teams to ensure projects are delivered safely, on time, and within scope and cost budgets, while adhering

Call Center / Remote] - Anywhere in U.

Project Manager – Tank Integrity Engineer (Oil & Gas) Location: Remote – Travel Required (50%) Industry: Midstream / Oil & Gas Pay Rate:  ~ +/- $65–$80/hour (W2) | Per diem available Job Type: Long-term, Open-ended Contract (No C2C or Sponsorship Available) Selectek is activ

Customer Service Representative.R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.We are the one company that combines the deep expertise of a global workforce of revenue cycle pro

SERVPRO of Pflugerville/Stillwater/Guthrie/S Tulsa/Edmond is hiring a Restoration Project Manager!.SERVPRO of Pflugerville/Stillwater/Guthrie/S Tulsa/Edmond offers:.As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews.This f

SERVPRO of Pflugerville/Stillwater/Guthrie/S Tulsa/Edmond is hiring a Restoration Project Manager!.SERVPRO of Pflugerville/Stillwater/Guthrie/S Tulsa/Edmond offers:.As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews.This f

Commercial Project Manager - Construction.The Commercial Project Manager - Construction will:.Minimum of three (3) year's experience managing multiple commercial construction projects up to $10 million.Excellent communication skills.Must have the ability to direct complex projects from concept to fu

Customer Support / Remote] - Anywhere in U.

Senior Project Manager Commercial Construction.Steadily growing pipeline of projects through 2025! Competitive benefits including 401k, allowances, health, etc.This construction firm has been operating in the Oklahoma market for over 20 years.With offices in OKC and Tulsa, this company has built a s

Project Manager Compliance Initiative.Location: Tulsa, OK Hours: 2030 hours per week Duration: Approximately 3 months.We are seeking a highly organized and experienced Policy & Compliance Project Manager to support key projects in Safety, Human Resources, and organization-wide policy development.Thi

This is a fully remote position.

The Weitz Company is seeking a Traveling MEP Project Manager for our Mission Critical Construction team.Electrical, mechanical OR building commissioning experience.Join our team to work on a cutting-edge 420+ megawatt hyperscale data center, shaping the future with state-of-the-art technology, top i

Our client is one of the leading Commercial builders in the Oklahoma market.With over 40 years of experience, this firm is delivering exceptional projects across a wide range of industries.A portfolio of Class A warehouses, grocery stores, retail spaces, medical facilities, aviation projects, office

Customer Support / Remote] - Anywhere in U.

WeAreONEOK Fortune 500 Company.Leading midstream service provider.The Project Manager II will play a critical leadership role in delivering large-scale, high-impact pipeline and facility projects, ensuring alignment with ONEOK's operational standards and strategic goals.Candidate must have prior pr

The company is looking for a Project Manager to join a well-established, medium-sized organization operating within the construction industry.With a focus on construction, they are committed to delivering high-quality projects while maintaining strong client relationships.The Project Manager's respo

Sonaca North America is driven by a passion for innovation and a commitment to excellence.As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable.We have 13 locations across North America and our engineering expertise and operati

We are seeking a highly skilled and motivated Project Manager/Estimator to join our team in the commercial drywall industry.The successful candidate will oversee all phases of drywall installation projects, from estimating costs to managing day-to-day operations and ensuring the timely delivery of h

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin,