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Job DescriptionDescription: About Us Spot Zero is the industry-leading manufacturer of onboard dock and seawater reverse osmosis systems. From personal pleasure crafts to the world’s finest mega yachts, we develop premium solutions engineered to meet and exceed customer expectations. Position Summary The Product Support Specialist plays a key role in supporting the Spot Zero brand by providing exceptional customer and technical support. This position is the primary point of contact for customer inquiries, facilitating technical assistance, and ensuring prompt and effective resolution of support issues. The role requires collaboration with internal teams to drive customer satisfaction, technical insights, and continuous product improvement. Key Responsibilities Customer Support & Technical Assistance: • Serve as the first point of contact for customer inquiries (calls, emails, etc.) regarding Spot Zero products, • Troubleshoot and resolve technical issues, guiding customers through initial steps and logging all interactions in the CRM system, • Follow up on open cases and ensure timely communication and resolution, • Collaborate with internal teams (Sales, Product Development, QA) to resolve escalated issues, • Develop and maintain technical documentation and training resources, • Escalate unresolved or complex issues to the appropriate manager or department Service Coordination & Field Support: • Schedule and coordinate remote troubleshooting sessions or in-field service visits, • Occasionally perform on-site service (up to 5%), including maintenance, repairs, and customer training, • Document all service activity from intake to resolution for future reference, • Facilitate and track warranty-related service work Quality Initiatives • Contribute to quality improvement efforts based on support trends and customer feedback, • Provide input on build processes and report nonconformances or recurring issues, • Monitor support tickets for trends in product failures or service gaps, • Create and maintain training videos and support resources as needed Qualifications Education: • High school diploma or GED required; college degree preferred Experience: • Minimum of 2 years in a customer or product support role, preferably in a helpdesk or technical environment Skills & Abilities: • Proficiency with CRM systems and data entry, • Strong written and verbal communication skills, • Excellent problem-solving, organization, and time management skills, • Self-starter with a team-oriented mindset, • Basic mechanical aptitude and ability to use tools such as a multimeter, • Familiarity with electrical, plumbing, or mechanical systems is a plus, • Willingness to travel up to 5% (including out-of-state and international travel), • Comfortable working on yachts, in confined spaces, and in warm/humid conditions Physical Requirements • Ability to lift and move up to 75 lbs unassisted, • Regular activities include standing, walking, kneeling, crawling, and climbing, • Requires full range of vision (close, distance, color, peripheral, and focus) Pre-Employment Requirements • Background check, • Drug screening, • MVR check (valid FL driver’s license and clean driving record required) Benefits • Quarterly Profit Share Plan, • Medical, Dental, Vision, and Life Insurance (100% company-paid for employee coverage), • 401(k) with company match, • Paid holidays and PTO EEO Statement Elite Marine, Southern Marine Supply, and Spot Zero are equal opportunity employers. We do not discriminate based on race, color, religion, sex, gender, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, or any legally protected category. We maintain a drug-free workplace. All employment offers are contingent upon completion and successful results of our compliance process.

Job Description The IT Helpdesk Manager is responsible for providing leadership for the IT helpdesk staff and operations. This individual is also responsible for IT customer satisfaction and desktop productivity of all PDC employees. They are the visionary leader responsible for ensuring that the IT Helpdesk organization is providing a consistent level of exceptional service. Please note, 100% remote work is permitted. Essential Job Functions: • Responsible for assuring users are provided efficient and timely first and second level support on a 24x7 basis, • Manages the Help Desk staff including consultation on performance evaluations, promotions, hiring and disciplinary responsibilities, • Monitors problem management database and follows up with assigned personnel to ensure timely resolution of problems, • Invokes problem escalation procedures to coordinate recovery, • Isolates problem trends and ensures that troubleshooting efforts are completed for recurring problems until permanent solutions are found, • Ensures that decisions made to improve the overall customer support of the Help Desk are continually carried through, • Coordinates training requirements of Help Desk personnel, • Contributes to departmental productivity and development objectives by participating in training programs, • Provides leadership by projecting a positive attitude, and providing learning incentives, • Solves problems and makes decisions on a daily basis relative to Help Desk responsibilities., • Ensures that effective Help Desk representation takes place for the coordination of work processes and projects with other departments and divisions, • Management skills are required to successfully perform the planning, directing, reporting and administrative responsibilities of this position, • 10+ years of IT experience is required., • 3+ years of management experience is required., • Experience in managing and coaching system administrators and support analysts is required., • Experience with help desk software preferred., • Expertise in Microsoft Office, Microsoft Active directory, and operations management tools is preferred., • Must have demonstrated ability to organize and manage distributed systems. Company DescriptionWe here at PDC Technologies would describe our company culture as: • Detail oriented -- quality and precision focused, • Outcome oriented -- results focused with strong performance culture, • Stable -- traditional, stable, strong processes, • Team oriented -- cooperative and collaborativeWe here at PDC Technologies would describe our company culture as:\r\n- Detail oriented -- quality and precision focused\r\n- Outcome oriented -- results focused with strong performance culture\r\n- Stable -- traditional, stable, strong processes\r\n- Team oriented -- cooperative and collaborative

Title: ePMO Project Manager II Location: Miami Lakes, FL (Hybrid 3/2) Duration: 6+ months contract to hire Compensation: $60.Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.PMO Project Manager IISUMMARY The EPMO Project Manager II plays a critical role in supporting all phas

Ready to be a part of a game-changing team that thrives on defying the impossible?.Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile device distributor.Led by fearless entrepreneurs, PCS has completely transformed the landscape of

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Since 1978, Best Roofing has provided premium commercial roofing services across South Florida.As a family-owned and operated company, we take pride in fostering a culture of integrity, growth, and exceptional service.Our employees are the cornerstone of our success, and we are committed to developi

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

The ideal candidate will be responsible for designing, implementing, managing, and evaluating IT projects across our organization.In order to do this successfully, this person should feel comfortable handling multiple tasks at a time.Take ownership of testing, research, and implementation of new too

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Base salary depending on experience level.Annual and project-based bonuses.Company vehicle or vehicle allowance (depending on candidate preference), along with inclusive benefits package.Very strong project pipeline clear progression potential.Our client is a reputable, leading, local General Contra

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Project Manager – $50M Luxury Condo | Hollywood, FL.Exclusive Role – On Behalf of Our Client.We are representing a leading South Florida General Contractor seeking an experienced.This is a high-profile build where quality, precision, and delivery are paramount.Lead all phases of construction fro

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Fort Lauderdale, FL (On-site, 5 days per week).Exceptional and robust benefits package.We are seeking a PMO Manager for our direct client to lead and elevate the Project Management Office, overseeing a team of Project Managers.This role is responsible for owning the PMO, driving project governance f

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

We are seeking a motivated Assistant Project Manager to support the successful execution of real estate development projects.This role is ideal for a proactive individual eager to contribute to the planning, coordination, and delivery of high-quality residential, commercial, and mixed-use developmen

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

This company is truly one of the most reputable and best builders in all of Florida.They are based in South Florida, have been in business for over 50 years, are completely client focused, do almost 100% negotiated work, and are growing due to their excellent reputation.They have started a new multi

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Project Manager Job Description:.The Project Manager will have a strong track record of completing projects specifically within the multifamily sector, ensuring their successful delivery within schedule and budget along with the ability to manage vendors, subcontractors, and field staff throughout t

You will collaborate with internal teams, subcontractors, and clients to ensure seamless project execution while maintaining quality, safety, and cost control.You will be expected to apply your 5+ years of experience in construction management, with a focus on multifamily developments, to lead proje

Leading and growing real estate developer based here in Davie, FL is looking to add an Project Manager to their expanding team.This position will oversee full-cycle commercial and multifamily projects from preliminary site evaluation through construction.Work with architects to develop plans.Present

Project Manager Job Description:.The Project Manager will have a strong track record of completing projects specifically within the multifamily sector, ensuring their successful delivery within schedule and budget along with the ability to manage vendors, subcontractors, and field staff throughout t

A manufacturer and installer of commercial grade window and glass products used in the building envelope construction process.Their expertise is the design, engineering and manufacturing and installation of Window Wall and Curtain Wall, offering a wealth of experience working directly with General C

Base salary depending on experience level.Annual and project-based bonuses.Company vehicle or vehicle allowance (depending on candidate preference), along with inclusive benefits package.Very strong project pipeline clear progression potential.Our client is a reputable, leading, local General Contra

The ideal candidate will be responsible for designing, implementing, managing, and evaluating IT projects across our organization.In order to do this successfully, this person should feel comfortable handling multiple tasks at a time.Take ownership of testing, research, and implementation of new too

CenterWell - Fort Lauderdale [Medical Office Assistant] As a Receptionist at CenterWell, you'll: Greet patients and visitors, ensuring a welcoming environment; Manage incoming calls, directing them to appropriate departments; Schedule appointments, maintaining an organized calendar; Handle patient r

Leading and growing real estate developer based here in Davie, FL is looking to add an Project Manager to their expanding team.This position will oversee full-cycle commercial and multifamily projects from preliminary site evaluation through construction.Work with architects to develop plans.Present

CenterWell - North Miami Beach [Medical Office Assistant] As a Receptionist at CenterWell, you'll: Greet patients and visitors, ensuring a welcoming environment; Manage incoming calls, directing them to appropriate departments; Schedule appointments, maintaining an organized calendar; Handle patient

David's Bridal - Retail - Sales [Retail Associate / Team Member] As a Customer Service Representative at David's Bridal, you'll: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person; Use all systems to manage the customer flow to deliver 5-star cust

Circle K - 901 W Sunrise Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lot

CenterWell - Pembroke Pines [Medical Office Assistant] As a Receptionist at CenterWell, you'll: Greet patients and visitors, ensuring a welcoming environment; Manage incoming calls, directing them to appropriate departments; Schedule appointments, maintaining an organized calendar; Handle patient re

Since 1978, Best Roofing has provided premium commercial roofing services across South Florida.As a family-owned and operated company, we take pride in fostering a culture of integrity, growth, and exceptional service.Our employees are the cornerstone of our success, and we are committed to developi

Fort Lauderdale, FL (On-site, 5 days per week).Exceptional and robust benefits package.We are seeking a PMO Manager for our direct client to lead and elevate the Project Management Office, overseeing a team of Project Managers.This role is responsible for owning the PMO, driving project governance f

You will collaborate with internal teams, subcontractors, and clients to ensure seamless project execution while maintaining quality, safety, and cost control.You will be expected to apply your 5+ years of experience in construction management, with a focus on multifamily developments, to lead proje

Project Manager $50M Luxury Condo | Hollywood, FL.Exclusive Role On Behalf of Our Client.We are representing a leading South Florida General Contractor seeking an experienced.This is a high-profile build where quality, precision, and delivery are paramount.Lead all phases of construction from pre-

We are seeking a motivated Assistant Project Manager to support the successful execution of real estate development projects.This role is ideal for a proactive individual eager to contribute to the planning, coordination, and delivery of high-quality residential, commercial, and mixed-use developmen

A premier electrical contractor in.Join a forward-thinking company offering.Lead and oversee multi-million-dollar high-rise/mixed-use electrical projects.Coordinate with general contractors, owners, vendors, and field staff.Drive project schedule, safety, procurement, and budget goals.Process submit

Call Center / Remote] - Anywhere in U.

Are you an experienced, hardworking.We are partnered with a well-established.They are currently seeking a skilled.This is an exciting opportunity to be part of a dynamic company that values expertise, precision, and innovation in every project.We are looking for an experienced.The ideal candidate wi

We are seeking a Senior Highway Engineer/Project Manager with 10+ years of professional experience to be an integral part of H&H’s transportation team.This position requires a highway lead for our engineering team in Fort Lauderdale.This position will primarily serve South Florida, including FDOT�

Hypower is currently seeking a.Commercial Electrical Assistant Project Manager.The salary range is $85,000 - $105,000 per year, depending on qualifications and experience.The Assistant Project Manager within the Electrical Group is responsible for assisting the Project Manager to manage and oversee

Call Center / Remote] - Anywhere in U.

Are you an experienced, hardworking.We are partnered with a well-established.They are currently seeking a skilled.This is an exciting opportunity to be part of a dynamic company that values expertise, precision, and innovation in every project.We are looking for an experienced.The ideal candidate wi

Medical Front Desk Professional.Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!.As our front desk representative, you will be the f

Call Center / Remote] - Anywhere in U.