Assistant Spa Manager
21 days ago
Fort Lauderdale
Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Flexible schedule, • Training & development, • Wellness resources Assistant Spa Manager (Membership Sales Leader) Sunrise - Sawgrass, FL Full-Time | Growth Track to Spa Director | Bilingual Preferred | Evenings and Weekends Required Were hiring a membership-sales leader who can coach a front desk team, drive conversion, and keep the schedule full. If you have experience selling a membership model (spa, fitness, studio, wellness, med spa) and you enjoy leading a team to hit goals, youll thrive here. Compensation • $18$22/hour, • Monthly KPI bonus: $500$1,500/month (paid monthly), • Typical total earnings: $43,000$64,000/year, • PTO, employee discounts, contests, complimentary massage/facial monthlySchedule Requirement This is a leadership role and requires being present during peak business hours. Evenings, weekends, and holidays are required. What Youll Own Membership Conversion + Sales Coaching • Coach daily membership conversion and help the team improve week over week, • Train objection-handling and closing skills, • Drive upgrades and retail habits that lift average ticketFill the Books, • Execute daily booking activity: calls, texts, follow-ups, reschedules, confirmations, • Reduce cancellations and improve show rates through consistent follow-up, • Maximize provider utilization and protect schedule flowGuest Experience + Operations, • Maintain standards: opening/closing, cleanliness, cash handling, protocols, • Resolve guest concerns quickly, calmly, and professionally, • Run quick daily huddles and weekly coaching check-insBonus KPIs Membership conversion, appointments booked/utilization, average ticket, guest experience Requirements • 2+ years in a membership-based sales environment (spa, fitness, studio, wellness, med spa, etc.), • Experience coaching a team to hit sales goals, • Organized, dependable, and comfortable with KPIs and booking/POS systems, • Bilingual English/Spanish preferredBenefits:, • Employee discount, • Flexible schedule, • Paid time off